Serialized Form
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Package com.mypurecloud.sdk.v2
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Class com.mypurecloud.sdk.v2.ApiDateFormat
class ApiDateFormat extends DateFormat implements Serializable-
Serialized Fields
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formats
List<SimpleDateFormat> formats
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formatStrings
List<String> formatStrings
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Exception com.mypurecloud.sdk.v2.ApiException
class ApiException extends Exception implements Serializable -
Class com.mypurecloud.sdk.v2.FileWatcher.FileEvent
class FileEvent extends EventObject implements Serializable -
Class com.mypurecloud.sdk.v2.JodaApiDateFormat
class JodaApiDateFormat extends DateFormat implements Serializable-
Serialized Fields
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formats
List<org.joda.time.format.DateTimeFormatter> formats
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printer
org.joda.time.format.DateTimePrinter printer
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Class com.mypurecloud.sdk.v2.LocalDateDeserializer
class LocalDateDeserializer extends com.fasterxml.jackson.databind.deser.std.StdDeserializer<LocalDate> implements Serializable -
Class com.mypurecloud.sdk.v2.LocalDateSerializer
class LocalDateSerializer extends com.fasterxml.jackson.databind.ser.std.StdSerializer<LocalDate> implements Serializable
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Package com.mypurecloud.sdk.v2.extensions
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Class com.mypurecloud.sdk.v2.extensions.AuthResponse
class AuthResponse extends Object implements Serializable
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Package com.mypurecloud.sdk.v2.model
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Class com.mypurecloud.sdk.v2.model.AcceleratorInput
class AcceleratorInput extends Object implements Serializable-
Serialized Fields
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acceleratorId
String acceleratorId
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dryRun
Boolean dryRun
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parameters
List<AcceleratorParameter> parameters
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Class com.mypurecloud.sdk.v2.model.AcceleratorList
class AcceleratorList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AcceleratorMetadata
class AcceleratorMetadata extends Object implements Serializable-
Serialized Fields
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classification
String classification
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description
String description
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id
String id
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name
String name
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origin
AcceleratorMetadata.OriginEnum origin
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selfUri
String selfUri
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tags
List<String> tags
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type
AcceleratorMetadata.TypeEnum type
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Class com.mypurecloud.sdk.v2.model.AcceleratorParameter
class AcceleratorParameter extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AcceleratorSpecification
class AcceleratorSpecification extends Object implements Serializable-
Serialized Fields
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classification
String classification
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description
String description
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documentation
List<MetadataDocumentation> documentation
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id
String id
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name
String name
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origin
AcceleratorSpecification.OriginEnum origin
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permissions
List<String> permissions
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presentation
List<MetadataPresentation> presentation
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products
List<String> products
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results
MetadataResults results
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selfUri
String selfUri
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tags
List<String> tags
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type
AcceleratorSpecification.TypeEnum type
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Class com.mypurecloud.sdk.v2.model.AcdEndDetailEventTopicAcdEndEvent
class AcdEndDetailEventTopicAcdEndEvent extends Object implements Serializable-
Serialized Fields
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acdOutcome
AcdEndDetailEventTopicAcdEndEvent.AcdOutcomeEnum acdOutcome
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addressFrom
String addressFrom
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addressTo
String addressTo
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ani
String ani
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answeredUserId
String answeredUserId
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callbackNumbers
List<String> callbackNumbers
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callbackScheduledTime
Integer callbackScheduledTime
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callbackUserName
String callbackUserName
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connectedDurationMs
Integer connectedDurationMs
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conversationExternalContactIds
List<String> conversationExternalContactIds
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conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
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conversationId
String conversationId
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direction
AcdEndDetailEventTopicAcdEndEvent.DirectionEnum direction
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disconnectType
AcdEndDetailEventTopicAcdEndEvent.DisconnectTypeEnum disconnectType
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divisionId
String divisionId
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dnis
String dnis
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eventTime
Integer eventTime
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mediaType
AcdEndDetailEventTopicAcdEndEvent.MediaTypeEnum mediaType
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messageType
AcdEndDetailEventTopicAcdEndEvent.MessageTypeEnum messageType
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participantId
String participantId
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provider
String provider
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queueId
String queueId
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requestedLanguageId
String requestedLanguageId
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requestedRoutings
List<AcdEndDetailEventTopicAcdEndEvent.RequestedRoutingsEnum> requestedRoutings
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requestedRoutingSkillIds
List<String> requestedRoutingSkillIds
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requestedRoutingUserIds
List<String> requestedRoutingUserIds
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routingPriority
Integer routingPriority
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sessionId
String sessionId
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subject
String subject
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usedRouting
AcdEndDetailEventTopicAcdEndEvent.UsedRoutingEnum usedRouting
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Class com.mypurecloud.sdk.v2.model.AcdStartDetailEventTopicAcdStartEvent
class AcdStartDetailEventTopicAcdStartEvent extends Object implements Serializable-
Serialized Fields
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addressFrom
String addressFrom
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addressTo
String addressTo
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ani
String ani
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callbackNumbers
List<String> callbackNumbers
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callbackScheduledTime
Integer callbackScheduledTime
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callbackUserName
String callbackUserName
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conversationExternalContactIds
List<String> conversationExternalContactIds
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conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
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conversationId
String conversationId
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direction
AcdStartDetailEventTopicAcdStartEvent.DirectionEnum direction
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divisionId
String divisionId
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dnis
String dnis
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eventTime
Integer eventTime
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mediaType
AcdStartDetailEventTopicAcdStartEvent.MediaTypeEnum mediaType
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messageType
AcdStartDetailEventTopicAcdStartEvent.MessageTypeEnum messageType
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participantId
String participantId
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provider
String provider
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queueId
String queueId
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sessionId
String sessionId
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subject
String subject
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Class com.mypurecloud.sdk.v2.model.AchievedOutcome
class AchievedOutcome extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AcknowledgeScreenRecordingRequest
class AcknowledgeScreenRecordingRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Action
class Action extends Object implements Serializable-
Serialized Fields
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category
String category
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config
ActionConfig config
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contract
ActionContract contract
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id
String id
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integrationId
String integrationId
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name
String name
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secure
Boolean secure
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selfUri
String selfUri
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version
Integer version
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Class com.mypurecloud.sdk.v2.model.ActionAggregateDataContainer
class ActionAggregateDataContainer extends Object implements Serializable-
Serialized Fields
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data
List<StatisticalResponse> data
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group
Map<String,
String> group
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Class com.mypurecloud.sdk.v2.model.ActionAggregateQueryClause
class ActionAggregateQueryClause extends Object implements Serializable-
Serialized Fields
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predicates
List<ActionAggregateQueryPredicate> predicates
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type
ActionAggregateQueryClause.TypeEnum type
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Class com.mypurecloud.sdk.v2.model.ActionAggregateQueryFilter
class ActionAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
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clauses
List<ActionAggregateQueryClause> clauses
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predicates
List<ActionAggregateQueryPredicate> predicates
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type
ActionAggregateQueryFilter.TypeEnum type
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Class com.mypurecloud.sdk.v2.model.ActionAggregateQueryPredicate
class ActionAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
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dimension
ActionAggregateQueryPredicate.DimensionEnum dimension
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operator
ActionAggregateQueryPredicate.OperatorEnum operator
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range
NumericRange range
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type
ActionAggregateQueryPredicate.TypeEnum type
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value
String value
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Class com.mypurecloud.sdk.v2.model.ActionAggregateQueryResponse
class ActionAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
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results
List<ActionAggregateDataContainer> results
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Class com.mypurecloud.sdk.v2.model.ActionAggregationQuery
class ActionAggregationQuery extends Object implements Serializable-
Serialized Fields
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alternateTimeDimension
ActionAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
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filter
ActionAggregateQueryFilter filter
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flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
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granularity
String granularity
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groupBy
List<ActionAggregationQuery.GroupByEnum> groupBy
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interval
String interval
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metrics
List<ActionAggregationQuery.MetricsEnum> metrics
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timeZone
String timeZone
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views
List<ActionAggregationView> views
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-
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Class com.mypurecloud.sdk.v2.model.ActionAggregationView
class ActionAggregationView extends Object implements Serializable-
Serialized Fields
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function
ActionAggregationView.FunctionEnum function
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name
String name
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range
AggregationRange range
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target
ActionAggregationView.TargetEnum target
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Class com.mypurecloud.sdk.v2.model.ActionAsyncAggregateQueryResponse
class ActionAsyncAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
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cursor
String cursor
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results
List<ActionAggregateDataContainer> results
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-
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Class com.mypurecloud.sdk.v2.model.ActionAsyncAggregationQuery
class ActionAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
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alternateTimeDimension
ActionAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
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filter
ActionAggregateQueryFilter filter
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flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
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granularity
String granularity
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groupBy
List<ActionAsyncAggregationQuery.GroupByEnum> groupBy
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interval
String interval
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metrics
List<ActionAsyncAggregationQuery.MetricsEnum> metrics
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pageSize
Integer pageSize
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timeZone
String timeZone
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views
List<ActionAggregationView> views
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Class com.mypurecloud.sdk.v2.model.ActionConfig
class ActionConfig extends Object implements Serializable-
Serialized Fields
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_request
RequestConfig _request
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response
ResponseConfig response
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timeoutSeconds
Integer timeoutSeconds
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-
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Class com.mypurecloud.sdk.v2.model.ActionContract
class ActionContract extends Object implements Serializable-
Serialized Fields
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input
ActionInput input
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output
ActionOutput output
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-
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Class com.mypurecloud.sdk.v2.model.ActionContractInput
class ActionContractInput extends Object implements Serializable-
Serialized Fields
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input
PostInputContract input
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output
PostOutputContract output
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Class com.mypurecloud.sdk.v2.model.ActionEntityListing
class ActionEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ActionEventActionMap
class ActionEventActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ActionInput
class ActionInput extends Object implements Serializable-
Serialized Fields
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inputSchema
JsonSchemaDocument inputSchema
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inputSchemaFlattened
JsonSchemaDocument inputSchemaFlattened
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inputSchemaUri
String inputSchemaUri
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Class com.mypurecloud.sdk.v2.model.ActionMap
class ActionMap extends Object implements Serializable-
Serialized Fields
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action
ActionMapAction action
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actionMapScheduleGroups
ActionMapScheduleGroups actionMapScheduleGroups
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activation
Activation activation
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createdDate
Date createdDate
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displayName
String displayName
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endDate
Date endDate
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id
String id
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ignoreFrequencyCap
Boolean ignoreFrequencyCap
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isActive
Boolean isActive
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modifiedDate
Date modifiedDate
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pageUrlConditions
List<UrlCondition> pageUrlConditions
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selfUri
String selfUri
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startDate
Date startDate
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triggerWithEventConditions
List<EventCondition> triggerWithEventConditions
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triggerWithOutcomePercentileConditions
List<OutcomePercentileCondition> triggerWithOutcomePercentileConditions
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triggerWithOutcomeProbabilityConditions
List<OutcomeProbabilityCondition> triggerWithOutcomeProbabilityConditions
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triggerWithSegments
List<String> triggerWithSegments
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version
Integer version
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weight
Integer weight
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Class com.mypurecloud.sdk.v2.model.ActionMapAction
class ActionMapAction extends Object implements Serializable-
Serialized Fields
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actionTargetId
String actionTargetId
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actionTemplate
ActionMapActionTemplate actionTemplate
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architectFlowFields
ArchitectFlowFields architectFlowFields
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isPacingEnabled
Boolean isPacingEnabled
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mediaType
ActionMapAction.MediaTypeEnum mediaType
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openActionFields
OpenActionFields openActionFields
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props
ActionProperties props
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webMessagingOfferFields
WebMessagingOfferFields webMessagingOfferFields
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Class com.mypurecloud.sdk.v2.model.ActionMapActionTemplate
class ActionMapActionTemplate extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ActionMapEstimateOutcomeCriteria
class ActionMapEstimateOutcomeCriteria extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ActionMapEstimateRequest
class ActionMapEstimateRequest extends Object implements Serializable-
Serialized Fields
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outcomeCriteria
ActionMapEstimateOutcomeCriteria outcomeCriteria
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segmentIds
List<String> segmentIds
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Class com.mypurecloud.sdk.v2.model.ActionMapEstimateResult
class ActionMapEstimateResult extends Object implements Serializable-
Serialized Fields
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outcomesScoresCount
Integer outcomesScoresCount
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perSegmentCounts
List<SegmentEstimateCount> perSegmentCounts
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qualifiedSessionCount
Integer qualifiedSessionCount
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totalSessionCount
Integer totalSessionCount
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Class com.mypurecloud.sdk.v2.model.ActionMapListing
class ActionMapListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ActionMapScheduleGroup
class ActionMapScheduleGroup extends Object implements Serializable-
Serialized Fields
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id
String id
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-
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Class com.mypurecloud.sdk.v2.model.ActionMapScheduleGroups
class ActionMapScheduleGroups extends Object implements Serializable-
Serialized Fields
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actionMapScheduleGroup
ActionMapScheduleGroup actionMapScheduleGroup
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emergencyActionMapScheduleGroup
ActionMapScheduleGroup emergencyActionMapScheduleGroup
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-
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Class com.mypurecloud.sdk.v2.model.ActionOutput
class ActionOutput extends Object implements Serializable-
Serialized Fields
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errorSchema
JsonSchemaDocument errorSchema
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errorSchemaFlattened
Object errorSchemaFlattened
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errorSchemaUri
String errorSchemaUri
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successSchema
JsonSchemaDocument successSchema
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successSchemaFlattened
JsonSchemaDocument successSchemaFlattened
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successSchemaUri
String successSchemaUri
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-
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Class com.mypurecloud.sdk.v2.model.ActionProperties
class ActionProperties extends Object implements Serializable-
Serialized Fields
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webchatAcceptText
String webchatAcceptText
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webchatDeclineText
String webchatDeclineText
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webchatPrompt
String webchatPrompt
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webchatSurvey
ActionSurvey webchatSurvey
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webchatTitleText
String webchatTitleText
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-
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Class com.mypurecloud.sdk.v2.model.Actions
class Actions extends Object implements Serializable-
Serialized Fields
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skillsToRemove
List<SkillsToRemove> skillsToRemove
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-
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Class com.mypurecloud.sdk.v2.model.ActionSurvey
class ActionSurvey extends Object implements Serializable-
Serialized Fields
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questions
List<JourneySurveyQuestion> questions
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-
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Class com.mypurecloud.sdk.v2.model.ActionTarget
class ActionTarget extends Object implements Serializable-
Serialized Fields
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createdDate
Date createdDate
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description
String description
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id
String id
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modifiedDate
Date modifiedDate
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name
String name
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selfUri
String selfUri
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serviceLevel
ServiceLevel serviceLevel
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shortAbandonThreshold
Integer shortAbandonThreshold
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state
ActionTarget.StateEnum state
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supportedMediaTypes
List<ActionTarget.SupportedMediaTypesEnum> supportedMediaTypes
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userData
List<KeyValue> userData
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-
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Class com.mypurecloud.sdk.v2.model.ActionTargetListing
class ActionTargetListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ActionTemplate
class ActionTemplate extends Object implements Serializable-
Serialized Fields
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contentOffer
ContentOffer contentOffer
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createdDate
Date createdDate
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description
String description
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id
String id
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mediaType
ActionTemplate.MediaTypeEnum mediaType
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modifiedDate
Date modifiedDate
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name
String name
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selfUri
String selfUri
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state
ActionTemplate.StateEnum state
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version
Integer version
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-
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Class com.mypurecloud.sdk.v2.model.ActionTemplateListing
class ActionTemplateListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Activation
class Activation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ActiveAlertCount
class ActiveAlertCount extends Object implements Serializable-
Serialized Fields
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count
Integer count
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-
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Class com.mypurecloud.sdk.v2.model.ActivityCode
class ActivityCode extends Object implements Serializable-
Serialized Fields
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agentTimeOffSelectable
Boolean agentTimeOffSelectable
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category
ActivityCode.CategoryEnum category
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countsAsPaidTime
Boolean countsAsPaidTime
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countsAsWorkTime
Boolean countsAsWorkTime
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id
String id
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isActive
Boolean isActive
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isDefault
Boolean isDefault
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lengthInMinutes
Integer lengthInMinutes
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metadata
WfmVersionedEntityMetadata metadata
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name
String name
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selfUri
String selfUri
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-
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Class com.mypurecloud.sdk.v2.model.ActivityCodeContainer
class ActivityCodeContainer extends Object implements Serializable-
Serialized Fields
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activityCodes
Map<String,
ActivityCode> activityCodes -
metadata
WfmVersionedEntityMetadata metadata
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-
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Class com.mypurecloud.sdk.v2.model.ActivityCodeReference
class ActivityCodeReference extends Object implements Serializable-
Serialized Fields
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id
String id
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name
String name
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secondaryPresences
List<SecondaryPresence> secondaryPresences
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selfUri
String selfUri
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-
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Class com.mypurecloud.sdk.v2.model.AcwDetailEventTopicAfterCallWorkEvent
class AcwDetailEventTopicAfterCallWorkEvent extends Object implements Serializable-
Serialized Fields
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addressFrom
String addressFrom
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addressTo
String addressTo
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ani
String ani
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callbackNumbers
List<String> callbackNumbers
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callbackScheduledTime
Integer callbackScheduledTime
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callbackUserName
String callbackUserName
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conversationExternalContactIds
List<String> conversationExternalContactIds
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conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
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conversationId
String conversationId
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direction
AcwDetailEventTopicAfterCallWorkEvent.DirectionEnum direction
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dnis
String dnis
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eventTime
Integer eventTime
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mediaType
AcwDetailEventTopicAfterCallWorkEvent.MediaTypeEnum mediaType
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messageType
AcwDetailEventTopicAfterCallWorkEvent.MessageTypeEnum messageType
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participantId
String participantId
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provider
String provider
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queueId
String queueId
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sessionId
String sessionId
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subject
String subject
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userId
String userId
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wrapupCode
String wrapupCode
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wrapupDurationMs
Integer wrapupDurationMs
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wrapupNotes
String wrapupNotes
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-
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Class com.mypurecloud.sdk.v2.model.AcwSettings
class AcwSettings extends Object implements Serializable-
Serialized Fields
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timeoutMs
Integer timeoutMs
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wrapupPrompt
AcwSettings.WrapupPromptEnum wrapupPrompt
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Class com.mypurecloud.sdk.v2.model.AddAdherenceExplanationAdminRequest
class AddAdherenceExplanationAdminRequest extends Object implements Serializable-
Serialized Fields
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lengthMinutes
Integer lengthMinutes
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notes
String notes
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startDate
Date startDate
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status
AddAdherenceExplanationAdminRequest.StatusEnum status
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type
AddAdherenceExplanationAdminRequest.TypeEnum type
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-
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Class com.mypurecloud.sdk.v2.model.AddAdherenceExplanationAgentRequest
class AddAdherenceExplanationAgentRequest extends Object implements Serializable-
Serialized Fields
-
lengthMinutes
Integer lengthMinutes
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notes
String notes
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startDate
Date startDate
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type
AddAdherenceExplanationAgentRequest.TypeEnum type
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-
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Class com.mypurecloud.sdk.v2.model.AddConversationRequest
class AddConversationRequest extends Object implements Serializable-
Serialized Fields
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conversationId
String conversationId
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-
-
Class com.mypurecloud.sdk.v2.model.AddConversationResponse
class AddConversationResponse extends Object implements Serializable-
Serialized Fields
-
appointment
CoachingAppointmentReference appointment
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conversation
ConversationReference conversation
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-
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Class com.mypurecloud.sdk.v2.model.AdditionalLanguagesIntent
class AdditionalLanguagesIntent extends Object implements Serializable-
Serialized Fields
-
id
String id
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utterances
List<NluUtterance> utterances
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-
-
Class com.mypurecloud.sdk.v2.model.AdditionalLanguagesSynonyms
class AdditionalLanguagesSynonyms extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AdditionalMessage
class AdditionalMessage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Address
class Address extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AddressableEntityRef
class AddressableEntityRef extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AddressableLicenseDefinition
class AddressableLicenseDefinition extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AddShiftTradeRequest
class AddShiftTradeRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AddWorkPlanRotationAgentRequest
class AddWorkPlanRotationAgentRequest extends Object implements Serializable-
Serialized Fields
-
dateRange
DateRangeWithOptionalEnd dateRange
-
position
Integer position
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.AddWorkPlanRotationRequest
class AddWorkPlanRotationRequest extends Object implements Serializable-
Serialized Fields
-
agents
List<AddWorkPlanRotationAgentRequest> agents
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dateRange
DateRangeWithOptionalEnd dateRange
-
name
String name
-
pattern
WorkPlanPatternRequest pattern
-
-
-
Class com.mypurecloud.sdk.v2.model.ADFS
class ADFS extends Object implements Serializable-
Serialized Fields
-
certificate
String certificate
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certificates
List<String> certificates
-
disabled
Boolean disabled
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id
String id
-
issuerURI
String issuerURI
-
name
String name
-
relyingPartyIdentifier
String relyingPartyIdentifier
-
selfUri
String selfUri
-
sloBinding
String sloBinding
-
sloURI
String sloURI
-
ssoTargetURI
String ssoTargetURI
-
-
-
Class com.mypurecloud.sdk.v2.model.AdherenceExplanationAsyncResponse
class AdherenceExplanationAsyncResponse extends Object implements Serializable-
Serialized Fields
-
job
AdherenceExplanationJobReference job
-
-
-
Class com.mypurecloud.sdk.v2.model.AdherenceExplanationJob
class AdherenceExplanationJob extends Object implements Serializable-
Serialized Fields
-
adherenceExplanation
AdherenceExplanationResponse adherenceExplanation
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agentQueryResponseTemplate
AdherenceExplanationListingAgentQueryResponse agentQueryResponseTemplate
-
buQueryResponseTemplate
AdherenceExplanationListingBuQueryResponse buQueryResponseTemplate
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downloadUrl
String downloadUrl
-
error
ErrorBody error
-
id
String id
-
selfUri
String selfUri
-
status
AdherenceExplanationJob.StatusEnum status
-
type
AdherenceExplanationJob.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.AdherenceExplanationJobReference
class AdherenceExplanationJobReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
selfUri
String selfUri
-
status
AdherenceExplanationJobReference.StatusEnum status
-
type
AdherenceExplanationJobReference.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.AdherenceExplanationListing
class AdherenceExplanationListing extends Object implements Serializable-
Serialized Fields
-
entities
List<AdherenceExplanationResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.AdherenceExplanationListingAgentQueryResponse
class AdherenceExplanationListingAgentQueryResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<AdherenceExplanationResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.AdherenceExplanationListingBuQueryResponse
class AdherenceExplanationListingBuQueryResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<AdherenceExplanationResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.AdherenceExplanationNotification
class AdherenceExplanationNotification extends Object implements Serializable-
Serialized Fields
-
agent
UserReference agent
-
businessUnit
BusinessUnitReference businessUnit
-
id
String id
-
lengthMinutes
Integer lengthMinutes
-
managementUnit
ManagementUnitReference managementUnit
-
notes
String notes
-
selfUri
String selfUri
-
startDate
Date startDate
-
status
AdherenceExplanationNotification.StatusEnum status
-
type
AdherenceExplanationNotification.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.AdherenceExplanationResponse
class AdherenceExplanationResponse extends Object implements Serializable-
Serialized Fields
-
agent
UserReference agent
-
businessUnit
BusinessUnitReference businessUnit
-
id
String id
-
lengthMinutes
Integer lengthMinutes
-
managementUnit
ManagementUnitReference managementUnit
-
notes
String notes
-
reviewedBy
UserReference reviewedBy
-
reviewedDate
Date reviewedDate
-
selfUri
String selfUri
-
startDate
Date startDate
-
status
AdherenceExplanationResponse.StatusEnum status
-
type
AdherenceExplanationResponse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.AdherenceSettings
class AdherenceSettings extends Object implements Serializable-
Serialized Fields
-
adherenceExceptionThresholdSeconds
Integer adherenceExceptionThresholdSeconds
-
adherenceTargetPercent
Integer adherenceTargetPercent
-
ignoredActivityCategories
IgnoredActivityCategories ignoredActivityCategories
-
nonOnQueueActivitiesEquivalent
Boolean nonOnQueueActivitiesEquivalent
-
severeAlertThresholdMinutes
Integer severeAlertThresholdMinutes
-
trackOnQueueActivity
Boolean trackOnQueueActivity
-
-
-
Class com.mypurecloud.sdk.v2.model.AdhocRecordingTopicConversationData
class AdhocRecordingTopicConversationData extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.AdhocRecordingTopicLockData
class AdhocRecordingTopicLockData extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateExpires
Date dateExpires
-
lockedBy
AdhocRecordingTopicUserData lockedBy
-
-
-
Class com.mypurecloud.sdk.v2.model.AdhocRecordingTopicRecordingDataV2
class AdhocRecordingTopicRecordingDataV2 extends Object implements Serializable-
Serialized Fields
-
changeNumber
Integer changeNumber
-
contentLength
Integer contentLength
-
contentType
String contentType
-
conversation
AdhocRecordingTopicConversationData conversation
-
createdBy
AdhocRecordingTopicUserData createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateUploaded
Date dateUploaded
-
durationMillieconds
Integer durationMillieconds
-
filename
String filename
-
id
String id
-
lockInfo
AdhocRecordingTopicLockData lockInfo
-
name
String name
-
read
Boolean read
-
selfUri
String selfUri
-
uploadedBy
AdhocRecordingTopicUserData uploadedBy
-
workspace
AdhocRecordingTopicWorkspaceData workspace
-
-
-
Class com.mypurecloud.sdk.v2.model.AdhocRecordingTopicUserData
class AdhocRecordingTopicUserData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AdhocRecordingTopicWorkspaceData
class AdhocRecordingTopicWorkspaceData extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.Adjacents
class Adjacents extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AdjustableLiveSpeakerDetection
class AdjustableLiveSpeakerDetection extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AdminTimeOffRequestPatch
class AdminTimeOffRequestPatch extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
dailyDurationMinutes
Integer dailyDurationMinutes
-
fullDayManagementUnitDates
List<String> fullDayManagementUnitDates
-
metadata
WfmVersionedEntityMetadata metadata
-
notes
String notes
-
partialDayStartDateTimes
List<Date> partialDayStartDateTimes
-
status
AdminTimeOffRequestPatch.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.AfterCallWork
class AfterCallWork extends Object implements Serializable-
Serialized Fields
-
endTime
Date endTime
-
startTime
Date startTime
-
state
AfterCallWork.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.AfterCallWorkUpdate
class AfterCallWorkUpdate extends Object implements Serializable-
Serialized Fields
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
-
-
Class com.mypurecloud.sdk.v2.model.Agent
class Agent extends Object implements Serializable-
Serialized Fields
-
stage
String stage
-
-
-
Class com.mypurecloud.sdk.v2.model.AgentActivity
class AgentActivity extends Object implements Serializable-
Serialized Fields
-
agent
User agent
-
agentEvaluatorActivityList
List<AgentEvaluatorActivity> agentEvaluatorActivityList
-
averageCriticalScore
Float averageCriticalScore
-
averageEvaluationScore
Integer averageEvaluationScore
-
highestCriticalScore
Float highestCriticalScore
-
highestEvaluationScore
Float highestEvaluationScore
-
id
String id
-
lowestCriticalScore
Float lowestCriticalScore
-
lowestEvaluationScore
Float lowestEvaluationScore
-
name
String name
-
numCriticalEvaluations
Integer numCriticalEvaluations
-
numEvaluations
Integer numEvaluations
-
numEvaluationsWithoutViewPermission
Integer numEvaluationsWithoutViewPermission
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.AgentActivityChangedTopicAgentActivity
class AgentActivityChangedTopicAgentActivity extends Object implements Serializable-
Serialized Fields
-
activeQueueIds
List<String> activeQueueIds
-
dateActiveQueuesChanged
Date dateActiveQueuesChanged
-
id
String id
-
outOfOffice
AgentActivityChangedTopicOutOfOffice outOfOffice
-
presence
AgentActivityChangedTopicPresence presence
-
routingStatus
AgentActivityChangedTopicRoutingStatus routingStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.AgentActivityChangedTopicOrganizationPresence
class AgentActivityChangedTopicOrganizationPresence extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AgentActivityChangedTopicOutOfOffice
class AgentActivityChangedTopicOutOfOffice extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AgentActivityChangedTopicPresence
class AgentActivityChangedTopicPresence extends Object implements Serializable-
Serialized Fields
-
modifiedDate
Date modifiedDate
-
presenceDefinition
AgentActivityChangedTopicOrganizationPresence presenceDefinition
-
presenceMessage
String presenceMessage
-
-
-
Class com.mypurecloud.sdk.v2.model.AgentActivityChangedTopicRoutingStatus
class AgentActivityChangedTopicRoutingStatus extends Object implements Serializable-
Serialized Fields
-
startTime
Date startTime
-
status
AgentActivityChangedTopicRoutingStatus.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.AgentActivityEntityListing
class AgentActivityEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AgentEvaluatorActivity
class AgentEvaluatorActivity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AgentlessEmailSendRequestDto
class AgentlessEmailSendRequestDto extends Object implements Serializable-
Serialized Fields
-
conversationId
String conversationId
-
fromAddress
EmailAddress fromAddress
-
htmlBody
String htmlBody
-
replyToAddress
EmailAddress replyToAddress
-
senderType
AgentlessEmailSendRequestDto.SenderTypeEnum senderType
-
subject
String subject
-
textBody
String textBody
-
toAddresses
List<EmailAddress> toAddresses
-
-
-
Class com.mypurecloud.sdk.v2.model.AgentlessEmailSendResponseDto
class AgentlessEmailSendResponseDto extends Object implements Serializable-
Serialized Fields
-
conversationId
String conversationId
-
dateCreated
Date dateCreated
-
fromAddress
EmailAddress fromAddress
-
id
String id
-
replyToAddress
EmailAddress replyToAddress
-
selfUri
String selfUri
-
senderType
AgentlessEmailSendResponseDto.SenderTypeEnum senderType
-
subject
String subject
-
toAddresses
List<EmailAddress> toAddresses
-
-
-
Class com.mypurecloud.sdk.v2.model.AgentManagementUnitReference
class AgentManagementUnitReference extends Object implements Serializable-
Serialized Fields
-
businessUnit
BusinessUnitReference businessUnit
-
managementUnit
ManagementUnitReference managementUnit
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.AgentMaxUtilization
class AgentMaxUtilization extends Object implements Serializable-
Serialized Fields
-
level
AgentMaxUtilization.LevelEnum level
-
utilization
Map<String,
MediaUtilization> utilization
-
-
-
Class com.mypurecloud.sdk.v2.model.AgentOwnedMappingPreview
class AgentOwnedMappingPreview extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AgentOwnedMappingPreviewListing
class AgentOwnedMappingPreviewListing extends Object implements Serializable-
Serialized Fields
-
entities
List<AgentOwnedMappingPreview> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.AgentOwnedRouting
class AgentOwnedRouting extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AgentPossibleWorkShiftsRequest
class AgentPossibleWorkShiftsRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AgentPossibleWorkShiftsResponse
class AgentPossibleWorkShiftsResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AgentQueryAdherenceExplanationsRequest
class AgentQueryAdherenceExplanationsRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AgentQueryAdherenceExplanationsResponse
class AgentQueryAdherenceExplanationsResponse extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
job
AdherenceExplanationJobReference job
-
result
AdherenceExplanationListingAgentQueryResponse result
-
-
-
Class com.mypurecloud.sdk.v2.model.AgentTimeOffRequestPatch
class AgentTimeOffRequestPatch extends Object implements Serializable-
Serialized Fields
-
markedAsRead
Boolean markedAsRead
-
notes
String notes
-
status
AgentTimeOffRequestPatch.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.AggregateMetricData
class AggregateMetricData extends Object implements Serializable-
Serialized Fields
-
metric
String metric
-
qualifier
String qualifier
-
stats
StatisticalSummary stats
-
-
-
Class com.mypurecloud.sdk.v2.model.AggregateViewData
class AggregateViewData extends Object implements Serializable-
Serialized Fields
-
name
String name
-
stats
StatisticalSummary stats
-
-
-
Class com.mypurecloud.sdk.v2.model.AggregationRange
class AggregationRange extends Object implements Serializable-
Serialized Fields
-
gte
BigDecimal gte
-
lt
BigDecimal lt
-
-
-
Class com.mypurecloud.sdk.v2.model.AggregationResult
class AggregationResult extends Object implements Serializable-
Serialized Fields
-
count
Long count
-
dimension
String dimension
-
metric
String metric
-
results
List<AggregationResultEntry> results
-
type
AggregationResult.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.AggregationResultEntry
class AggregationResultEntry extends Object implements Serializable-
Serialized Fields
-
count
Long count
-
gte
BigDecimal gte
-
lt
BigDecimal lt
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.AllTimePoints
class AllTimePoints extends Object implements Serializable-
Serialized Fields
-
allTimePoints
Long allTimePoints
-
dateEndWorkday
LocalDate dateEndWorkday
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.AmazonLexRequest
class AmazonLexRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AnalyticsAgentGroup
class AnalyticsAgentGroup extends Object implements Serializable-
Serialized Fields
-
agentGroupId
String agentGroupId
-
agentGroupType
AnalyticsAgentGroup.AgentGroupTypeEnum agentGroupType
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsConversation
class AnalyticsConversation extends Object implements Serializable-
Serialized Fields
-
conferenceStart
Date conferenceStart
-
conversationEnd
Date conversationEnd
-
conversationId
String conversationId
-
conversationInitiator
AnalyticsConversation.ConversationInitiatorEnum conversationInitiator
-
conversationStart
Date conversationStart
-
customerParticipation
Boolean customerParticipation
-
divisionIds
List<String> divisionIds
-
evaluations
List<AnalyticsEvaluation> evaluations
-
externalTag
String externalTag
-
knowledgeBaseIds
List<String> knowledgeBaseIds
-
mediaStatsMinConversationMos
Double mediaStatsMinConversationMos
-
mediaStatsMinConversationRFactor
Double mediaStatsMinConversationRFactor
-
originatingDirection
AnalyticsConversation.OriginatingDirectionEnum originatingDirection
-
participants
List<AnalyticsParticipant> participants
-
resolutions
List<AnalyticsResolution> resolutions
-
selfServed
Boolean selfServed
-
surveys
List<AnalyticsSurvey> surveys
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsConversationAsyncQueryResponse
class AnalyticsConversationAsyncQueryResponse extends Object implements Serializable-
Serialized Fields
-
conversations
List<AnalyticsConversation> conversations
-
cursor
String cursor
-
dataAvailabilityDate
Date dataAvailabilityDate
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsConversationQueryResponse
class AnalyticsConversationQueryResponse extends Object implements Serializable-
Serialized Fields
-
aggregations
List<AggregationResult> aggregations
-
conversations
List<AnalyticsConversationWithoutAttributes> conversations
-
totalHits
Integer totalHits
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsConversationSegment
class AnalyticsConversationSegment extends Object implements Serializable-
Serialized Fields
-
audioMuted
Boolean audioMuted
-
conference
Boolean conference
-
destinationConversationId
String destinationConversationId
-
destinationSessionId
String destinationSessionId
-
disconnectType
AnalyticsConversationSegment.DisconnectTypeEnum disconnectType
-
errorCode
String errorCode
-
groupId
String groupId
-
properties
List<AnalyticsProperty> properties
-
q850ResponseCodes
List<Long> q850ResponseCodes
-
queueId
String queueId
-
requestedLanguageId
String requestedLanguageId
-
requestedRoutingSkillIds
List<String> requestedRoutingSkillIds
-
requestedRoutingUserIds
List<String> requestedRoutingUserIds
-
scoredAgents
List<AnalyticsScoredAgent> scoredAgents
-
segmentEnd
Date segmentEnd
-
segmentStart
Date segmentStart
-
segmentType
AnalyticsConversationSegment.SegmentTypeEnum segmentType
-
sipResponseCodes
List<Long> sipResponseCodes
-
sourceConversationId
String sourceConversationId
-
sourceSessionId
String sourceSessionId
-
subject
String subject
-
videoMuted
Boolean videoMuted
-
wrapUpCode
String wrapUpCode
-
wrapUpNote
String wrapUpNote
-
wrapUpTags
List<String> wrapUpTags
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsConversationWithoutAttributes
class AnalyticsConversationWithoutAttributes extends Object implements Serializable-
Serialized Fields
-
conferenceStart
Date conferenceStart
-
conversationEnd
Date conversationEnd
-
conversationId
String conversationId
-
conversationInitiator
AnalyticsConversationWithoutAttributes.ConversationInitiatorEnum conversationInitiator
-
conversationStart
Date conversationStart
-
customerParticipation
Boolean customerParticipation
-
divisionIds
List<String> divisionIds
-
evaluations
List<AnalyticsEvaluation> evaluations
-
externalTag
String externalTag
-
knowledgeBaseIds
List<String> knowledgeBaseIds
-
mediaStatsMinConversationMos
Double mediaStatsMinConversationMos
-
mediaStatsMinConversationRFactor
Double mediaStatsMinConversationRFactor
-
originatingDirection
AnalyticsConversationWithoutAttributes.OriginatingDirectionEnum originatingDirection
-
participants
List<AnalyticsParticipantWithoutAttributes> participants
-
resolutions
List<AnalyticsResolution> resolutions
-
selfServed
Boolean selfServed
-
surveys
List<AnalyticsSurvey> surveys
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsConversationWithoutAttributesMultiGetResponse
class AnalyticsConversationWithoutAttributesMultiGetResponse extends Object implements Serializable-
Serialized Fields
-
conversations
List<AnalyticsConversationWithoutAttributes> conversations
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsDataRetentionResponse
class AnalyticsDataRetentionResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AnalyticsEvaluation
class AnalyticsEvaluation extends Object implements Serializable-
Serialized Fields
-
assigneeId
String assigneeId
-
calibrationId
String calibrationId
-
contextId
String contextId
-
deleted
Boolean deleted
-
evaluationId
String evaluationId
-
evaluationStatus
AnalyticsEvaluation.EvaluationStatusEnum evaluationStatus
-
evaluatorId
String evaluatorId
-
eventTime
Date eventTime
-
formId
String formId
-
formName
String formName
-
oTotalCriticalScore
Long oTotalCriticalScore
-
oTotalScore
Long oTotalScore
-
queueId
String queueId
-
released
Boolean released
-
rescored
Boolean rescored
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsFlow
class AnalyticsFlow extends Object implements Serializable-
Serialized Fields
-
endingLanguage
String endingLanguage
-
entryReason
String entryReason
-
entryType
AnalyticsFlow.EntryTypeEnum entryType
-
exitReason
String exitReason
-
flowId
String flowId
-
flowName
String flowName
-
flowType
AnalyticsFlow.FlowTypeEnum flowType
-
flowVersion
String flowVersion
-
issuedCallback
Boolean issuedCallback
-
outcomes
List<AnalyticsFlowOutcome> outcomes
-
recognitionFailureReason
String recognitionFailureReason
-
startingLanguage
String startingLanguage
-
transferTargetAddress
String transferTargetAddress
-
transferTargetName
String transferTargetName
-
transferType
String transferType
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsFlowOutcome
class AnalyticsFlowOutcome extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AnalyticsMediaEndpointStat
class AnalyticsMediaEndpointStat extends Object implements Serializable-
Serialized Fields
-
codecs
List<String> codecs
-
discardedPackets
Long discardedPackets
-
duplicatePackets
Long duplicatePackets
-
eventTime
Date eventTime
-
invalidPackets
Long invalidPackets
-
maxLatencyMs
Long maxLatencyMs
-
minMos
Double minMos
-
minRFactor
Double minRFactor
-
overrunPackets
Long overrunPackets
-
receivedPackets
Long receivedPackets
-
underrunPackets
Long underrunPackets
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsParticipant
class AnalyticsParticipant extends Object implements Serializable-
Serialized Fields
-
attributes
Map<String,
String> attributes -
externalContactId
String externalContactId
-
externalOrganizationId
String externalOrganizationId
-
flaggedReason
AnalyticsParticipant.FlaggedReasonEnum flaggedReason
-
participantId
String participantId
-
participantName
String participantName
-
purpose
AnalyticsParticipant.PurposeEnum purpose
-
sessions
List<AnalyticsSession> sessions
-
teamId
String teamId
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsParticipantWithoutAttributes
class AnalyticsParticipantWithoutAttributes extends Object implements Serializable-
Serialized Fields
-
externalContactId
String externalContactId
-
externalOrganizationId
String externalOrganizationId
-
flaggedReason
AnalyticsParticipantWithoutAttributes.FlaggedReasonEnum flaggedReason
-
participantId
String participantId
-
participantName
String participantName
-
purpose
AnalyticsParticipantWithoutAttributes.PurposeEnum purpose
-
sessions
List<AnalyticsSession> sessions
-
teamId
String teamId
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsProperty
class AnalyticsProperty extends Object implements Serializable-
Serialized Fields
-
property
String property
-
propertyType
AnalyticsProperty.PropertyTypeEnum propertyType
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsProposedAgent
class AnalyticsProposedAgent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AnalyticsQueryAggregation
class AnalyticsQueryAggregation extends Object implements Serializable-
Serialized Fields
-
dimension
String dimension
-
metric
String metric
-
ranges
List<AggregationRange> ranges
-
size
Integer size
-
type
AnalyticsQueryAggregation.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsReportingSettings
class AnalyticsReportingSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AnalyticsResolution
class AnalyticsResolution extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AnalyticsRoutingStatusRecord
class AnalyticsRoutingStatusRecord extends Object implements Serializable-
Serialized Fields
-
endTime
Date endTime
-
routingStatus
AnalyticsRoutingStatusRecord.RoutingStatusEnum routingStatus
-
startTime
Date startTime
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsScoredAgent
class AnalyticsScoredAgent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AnalyticsSession
class AnalyticsSession extends Object implements Serializable-
Serialized Fields
-
activeSkillIds
List<String> activeSkillIds
-
acwSkipped
Boolean acwSkipped
-
addressFrom
String addressFrom
-
addressOther
String addressOther
-
addressSelf
String addressSelf
-
addressTo
String addressTo
-
agentAssistantId
String agentAssistantId
-
agentBullseyeRing
Integer agentBullseyeRing
-
agentGroups
List<AnalyticsAgentGroup> agentGroups
-
agentOwned
Boolean agentOwned
-
ani
String ani
-
assignerId
String assignerId
-
authenticated
Boolean authenticated
-
bargedParticipantId
String bargedParticipantId
-
bcc
List<String> bcc
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
cc
List<String> cc
-
cleared
Boolean cleared
-
coachedParticipantId
String coachedParticipantId
-
cobrowseRole
String cobrowseRole
-
cobrowseRoomId
String cobrowseRoomId
-
deliveryStatus
AnalyticsSession.DeliveryStatusEnum deliveryStatus
-
deliveryStatusChangeDate
Date deliveryStatusChangeDate
-
destinationAddresses
List<String> destinationAddresses
-
direction
AnalyticsSession.DirectionEnum direction
-
dispositionAnalyzer
String dispositionAnalyzer
-
dispositionName
String dispositionName
-
dnis
String dnis
-
edgeId
String edgeId
-
eligibleAgentCounts
List<Integer> eligibleAgentCounts
-
extendedDeliveryStatus
String extendedDeliveryStatus
-
flow
AnalyticsFlow flow
-
flowInType
String flowInType
-
flowOutType
String flowOutType
-
journeyActionId
String journeyActionId
-
journeyActionMapId
String journeyActionMapId
-
journeyActionMapVersion
Integer journeyActionMapVersion
-
journeyCustomerId
String journeyCustomerId
-
journeyCustomerIdType
String journeyCustomerIdType
-
journeyCustomerSessionId
String journeyCustomerSessionId
-
journeyCustomerSessionIdType
String journeyCustomerSessionIdType
-
mediaBridgeId
String mediaBridgeId
-
mediaCount
Integer mediaCount
-
mediaEndpointStats
List<AnalyticsMediaEndpointStat> mediaEndpointStats
-
mediaType
AnalyticsSession.MediaTypeEnum mediaType
-
messageType
String messageType
-
metrics
List<AnalyticsSessionMetric> metrics
-
monitoredParticipantId
String monitoredParticipantId
-
outboundCampaignId
String outboundCampaignId
-
outboundContactId
String outboundContactId
-
outboundContactListId
String outboundContactListId
-
peerId
String peerId
-
proposedAgents
List<AnalyticsProposedAgent> proposedAgents
-
protocolCallId
String protocolCallId
-
provider
String provider
-
recording
Boolean recording
-
remote
String remote
-
remoteNameDisplayable
String remoteNameDisplayable
-
removedSkillIds
List<String> removedSkillIds
-
requestedRoutings
List<AnalyticsSession.RequestedRoutingsEnum> requestedRoutings
-
roomId
String roomId
-
routingRing
Integer routingRing
-
screenShareAddressSelf
String screenShareAddressSelf
-
screenShareRoomId
String screenShareRoomId
-
scriptId
String scriptId
-
segments
List<AnalyticsConversationSegment> segments
-
selectedAgentId
String selectedAgentId
-
selectedAgentRank
Integer selectedAgentRank
-
sessionDnis
String sessionDnis
-
sessionId
String sessionId
-
sharingScreen
Boolean sharingScreen
-
skipEnabled
Boolean skipEnabled
-
timeoutSeconds
Integer timeoutSeconds
-
usedRouting
AnalyticsSession.UsedRoutingEnum usedRouting
-
videoAddressSelf
String videoAddressSelf
-
videoRoomId
String videoRoomId
-
waitingInteractionCounts
List<Integer> waitingInteractionCounts
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsSessionMetric
class AnalyticsSessionMetric extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AnalyticsSurvey
class AnalyticsSurvey extends Object implements Serializable-
Serialized Fields
-
eventTime
Date eventTime
-
oSurveyTotalScore
Long oSurveyTotalScore
-
queueId
String queueId
-
surveyCompletedDate
Date surveyCompletedDate
-
surveyFormContextId
String surveyFormContextId
-
surveyFormId
String surveyFormId
-
surveyFormName
String surveyFormName
-
surveyId
String surveyId
-
surveyPromoterScore
Integer surveyPromoterScore
-
surveyStatus
String surveyStatus
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsUserDetail
class AnalyticsUserDetail extends Object implements Serializable-
Serialized Fields
-
primaryPresence
List<AnalyticsUserPresenceRecord> primaryPresence
-
routingStatus
List<AnalyticsRoutingStatusRecord> routingStatus
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsUserDetailsAsyncQueryResponse
class AnalyticsUserDetailsAsyncQueryResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
dataAvailabilityDate
Date dataAvailabilityDate
-
userDetails
List<AnalyticsUserDetail> userDetails
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsUserDetailsQueryResponse
class AnalyticsUserDetailsQueryResponse extends Object implements Serializable-
Serialized Fields
-
aggregations
List<AggregationResult> aggregations
-
totalHits
Integer totalHits
-
userDetails
List<AnalyticsUserDetail> userDetails
-
-
-
Class com.mypurecloud.sdk.v2.model.AnalyticsUserPresenceRecord
class AnalyticsUserPresenceRecord extends Object implements Serializable-
Serialized Fields
-
endTime
Date endTime
-
organizationPresenceId
String organizationPresenceId
-
startTime
Date startTime
-
systemPresence
AnalyticsUserPresenceRecord.SystemPresenceEnum systemPresence
-
-
-
Class com.mypurecloud.sdk.v2.model.Annotation
class Annotation extends Object implements Serializable-
Serialized Fields
-
absoluteDurationMs
Long absoluteDurationMs
-
absoluteLocation
Long absoluteLocation
-
description
String description
-
durationMs
Long durationMs
-
id
String id
-
location
Long location
-
name
String name
-
recordingDurationMs
Long recordingDurationMs
-
recordingLocation
Long recordingLocation
-
selfUri
String selfUri
-
type
String type
-
user
User user
-
-
-
Class com.mypurecloud.sdk.v2.model.AnswerOption
class AnswerOption extends Object implements Serializable-
Serialized Fields
-
assistanceConditions
List<AssistanceCondition> assistanceConditions
-
id
String id
-
text
String text
-
value
Integer value
-
-
-
Class com.mypurecloud.sdk.v2.model.ApiUsageClientQuery
class ApiUsageClientQuery extends Object implements Serializable-
Serialized Fields
-
granularity
ApiUsageClientQuery.GranularityEnum granularity
-
groupBy
List<ApiUsageClientQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<ApiUsageClientQuery.MetricsEnum> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.ApiUsageOrganizationQuery
class ApiUsageOrganizationQuery extends Object implements Serializable-
Serialized Fields
-
granularity
ApiUsageOrganizationQuery.GranularityEnum granularity
-
groupBy
List<ApiUsageOrganizationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<ApiUsageOrganizationQuery.MetricsEnum> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.ApiUsageQueryResult
class ApiUsageQueryResult extends Object implements Serializable-
Serialized Fields
-
queryStatus
ApiUsageQueryResult.QueryStatusEnum queryStatus
-
results
List<ApiUsageRow> results
-
-
-
Class com.mypurecloud.sdk.v2.model.ApiUsageRow
class ApiUsageRow extends Object implements Serializable-
Serialized Fields
-
clientId
String clientId
-
clientName
String clientName
-
date
Date date
-
httpMethod
String httpMethod
-
organizationId
String organizationId
-
requests
Long requests
-
status200
Long status200
-
status300
Long status300
-
status400
Long status400
-
status429
Long status429
-
status500
Long status500
-
templateUri
String templateUri
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.ApiUsageSimpleSearch
class ApiUsageSimpleSearch extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AppendToDncActionSettings
class AppendToDncActionSettings extends Object implements Serializable-
Serialized Fields
-
expirationDuration
String expirationDuration
-
expire
Boolean expire
-
listType
AppendToDncActionSettings.ListTypeEnum listType
-
-
-
Class com.mypurecloud.sdk.v2.model.AppEvent
class AppEvent extends Object implements Serializable-
Serialized Fields
-
app
JourneyApp app
-
attributes
Map<String,
CustomEventAttribute> attributes -
device
Device device
-
eventName
String eventName
-
geolocation
JourneyGeolocation geolocation
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
mktCampaign
JourneyCampaign mktCampaign
-
networkConnectivity
NetworkConnectivity networkConnectivity
-
screenName
String screenName
-
sdkLibrary
SdkLibrary sdkLibrary
-
searchQuery
String searchQuery
-
traits
Map<String,
CustomEventAttribute> traits
-
-
-
Class com.mypurecloud.sdk.v2.model.ApprovalNamespace
class ApprovalNamespace extends Object implements Serializable-
Serialized Fields
-
namespace
ApprovalNamespace.NamespaceEnum namespace
-
status
ApprovalNamespace.StatusEnum status
-
type
ApprovalNamespace.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectDependencyTrackingBuildNotificationClient
class ArchitectDependencyTrackingBuildNotificationClient extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectDependencyTrackingBuildNotificationDependencyTrackingBuildNotification
class ArchitectDependencyTrackingBuildNotificationDependencyTrackingBuildNotification extends Object implements Serializable-
Serialized Fields
-
client
ArchitectDependencyTrackingBuildNotificationClient client
-
startTime
Date startTime
-
status
String status
-
user
ArchitectDependencyTrackingBuildNotificationUser user
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectDependencyTrackingBuildNotificationHomeOrganization
class ArchitectDependencyTrackingBuildNotificationHomeOrganization extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectDependencyTrackingBuildNotificationUser
class ArchitectDependencyTrackingBuildNotificationUser extends Object implements Serializable-
Serialized Fields
-
homeOrg
ArchitectDependencyTrackingBuildNotificationHomeOrganization homeOrg
-
id
String id
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectFlowFields
class ArchitectFlowFields extends Object implements Serializable-
Serialized Fields
-
architectFlow
AddressableEntityRef architectFlow
-
flowRequestMappings
List<RequestMapping> flowRequestMappings
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectFlowNotificationArchitectOperation
class ArchitectFlowNotificationArchitectOperation extends Object implements Serializable-
Serialized Fields
-
actionName
ArchitectFlowNotificationArchitectOperation.ActionNameEnum actionName
-
actionStatus
ArchitectFlowNotificationArchitectOperation.ActionStatusEnum actionStatus
-
client
ArchitectFlowNotificationClient client
-
complete
Boolean complete
-
errorCode
String errorCode
-
errorDetails
List<ArchitectFlowNotificationErrorDetail> errorDetails
-
errorMessage
String errorMessage
-
errorMessageParams
ArchitectFlowNotificationErrorMessageParams errorMessageParams
-
id
String id
-
user
ArchitectFlowNotificationUser user
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectFlowNotificationClient
class ArchitectFlowNotificationClient extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectFlowNotificationErrorDetail
class ArchitectFlowNotificationErrorDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectFlowNotificationErrorMessageParams
class ArchitectFlowNotificationErrorMessageParams extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectFlowNotificationFlowNotification
class ArchitectFlowNotificationFlowNotification extends Object implements Serializable-
Serialized Fields
-
checkedInVersion
ArchitectFlowNotificationFlowVersion checkedInVersion
-
currentOperation
ArchitectFlowNotificationArchitectOperation currentOperation
-
deleted
Boolean deleted
-
description
String description
-
id
String id
-
name
String name
-
publishedVersion
ArchitectFlowNotificationFlowVersion publishedVersion
-
savedVersion
ArchitectFlowNotificationFlowVersion savedVersion
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectFlowNotificationFlowVersion
class ArchitectFlowNotificationFlowVersion extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectFlowNotificationHomeOrganization
class ArchitectFlowNotificationHomeOrganization extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectFlowNotificationUser
class ArchitectFlowNotificationUser extends Object implements Serializable-
Serialized Fields
-
homeOrg
ArchitectFlowNotificationHomeOrganization homeOrg
-
id
String id
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectFlowOutcomeNotificationArchitectOperation
class ArchitectFlowOutcomeNotificationArchitectOperation extends Object implements Serializable-
Serialized Fields
-
actionName
ArchitectFlowOutcomeNotificationArchitectOperation.ActionNameEnum actionName
-
actionStatus
ArchitectFlowOutcomeNotificationArchitectOperation.ActionStatusEnum actionStatus
-
client
ArchitectFlowOutcomeNotificationClient client
-
complete
Boolean complete
-
errorCode
String errorCode
-
errorDetails
List<ArchitectFlowOutcomeNotificationErrorDetail> errorDetails
-
errorMessage
String errorMessage
-
errorMessageParams
ArchitectFlowOutcomeNotificationErrorMessageParams errorMessageParams
-
id
String id
-
user
ArchitectFlowOutcomeNotificationUser user
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectFlowOutcomeNotificationClient
class ArchitectFlowOutcomeNotificationClient extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectFlowOutcomeNotificationErrorDetail
class ArchitectFlowOutcomeNotificationErrorDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectFlowOutcomeNotificationErrorMessageParams
class ArchitectFlowOutcomeNotificationErrorMessageParams extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectFlowOutcomeNotificationFlowOutcomeNotification
class ArchitectFlowOutcomeNotificationFlowOutcomeNotification extends Object implements Serializable-
Serialized Fields
-
currentOperation
ArchitectFlowOutcomeNotificationArchitectOperation currentOperation
-
description
String description
-
id
String id
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectFlowOutcomeNotificationHomeOrganization
class ArchitectFlowOutcomeNotificationHomeOrganization extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectFlowOutcomeNotificationUser
class ArchitectFlowOutcomeNotificationUser extends Object implements Serializable-
Serialized Fields
-
homeOrg
ArchitectFlowOutcomeNotificationHomeOrganization homeOrg
-
id
String id
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectJobMessage
class ArchitectJobMessage extends Object implements Serializable-
Serialized Fields
-
dateTime
Date dateTime
-
text
String text
-
type
ArchitectJobMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectJobStateResponse
class ArchitectJobStateResponse extends Object implements Serializable-
Serialized Fields
-
command
ArchitectJobStateResponse.CommandEnum command
-
flow
AddressableEntityRef flow
-
id
String id
-
messages
List<ArchitectJobMessage> messages
-
selfUri
String selfUri
-
status
ArchitectJobStateResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectPromptNotificationArchitectOperation
class ArchitectPromptNotificationArchitectOperation extends Object implements Serializable-
Serialized Fields
-
actionName
ArchitectPromptNotificationArchitectOperation.ActionNameEnum actionName
-
actionStatus
ArchitectPromptNotificationArchitectOperation.ActionStatusEnum actionStatus
-
client
ArchitectPromptNotificationClient client
-
complete
Boolean complete
-
errorCode
String errorCode
-
errorDetails
List<ArchitectPromptNotificationErrorDetail> errorDetails
-
errorMessage
String errorMessage
-
errorMessageParams
ArchitectPromptNotificationErrorMessageParams errorMessageParams
-
id
String id
-
user
ArchitectPromptNotificationUser user
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectPromptNotificationClient
class ArchitectPromptNotificationClient extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectPromptNotificationErrorDetail
class ArchitectPromptNotificationErrorDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectPromptNotificationErrorMessageParams
class ArchitectPromptNotificationErrorMessageParams extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectPromptNotificationHomeOrganization
class ArchitectPromptNotificationHomeOrganization extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectPromptNotificationPromptNotification
class ArchitectPromptNotificationPromptNotification extends Object implements Serializable-
Serialized Fields
-
currentOperation
ArchitectPromptNotificationArchitectOperation currentOperation
-
description
String description
-
id
String id
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectPromptNotificationUser
class ArchitectPromptNotificationUser extends Object implements Serializable-
Serialized Fields
-
homeOrg
ArchitectPromptNotificationHomeOrganization homeOrg
-
id
String id
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.ArchitectPromptResourceNotificationPromptResourceNotification
class ArchitectPromptResourceNotificationPromptResourceNotification extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchitectSystemPromptResourceNotificationSystemPromptResourceNotification
class ArchitectSystemPromptResourceNotificationSystemPromptResourceNotification extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ArchiveRetention
class ArchiveRetention extends Object implements Serializable-
Serialized Fields
-
days
Integer days
-
storageMedium
ArchiveRetention.StorageMediumEnum storageMedium
-
-
-
Class com.mypurecloud.sdk.v2.model.ArticleContent
class ArticleContent extends Object implements Serializable-
Serialized Fields
-
body
ArticleContentBody body
-
-
-
Class com.mypurecloud.sdk.v2.model.ArticleContentBody
class ArticleContentBody extends Object implements Serializable-
Serialized Fields
-
locationUrl
String locationUrl
-
-
-
Class com.mypurecloud.sdk.v2.model.AssessmentForm
class AssessmentForm extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AssessmentFormQuestion
class AssessmentFormQuestion extends Object implements Serializable-
Serialized Fields
-
answerOptions
List<AnswerOption> answerOptions
-
commentsRequired
Boolean commentsRequired
-
helpText
String helpText
-
id
String id
-
isCritical
Boolean isCritical
-
isKill
Boolean isKill
-
maxResponseCharacters
Integer maxResponseCharacters
-
naEnabled
Boolean naEnabled
-
text
String text
-
type
AssessmentFormQuestion.TypeEnum type
-
visibilityCondition
VisibilityCondition visibilityCondition
-
-
-
Class com.mypurecloud.sdk.v2.model.AssessmentFormQuestionGroup
class AssessmentFormQuestionGroup extends Object implements Serializable-
Serialized Fields
-
defaultAnswersToHighest
Boolean defaultAnswersToHighest
-
defaultAnswersToNA
Boolean defaultAnswersToNA
-
id
String id
-
manualWeight
Boolean manualWeight
-
naEnabled
Boolean naEnabled
-
name
String name
-
questions
List<AssessmentFormQuestion> questions
-
selfUri
String selfUri
-
type
String type
-
visibilityCondition
VisibilityCondition visibilityCondition
-
weight
Float weight
-
-
-
Class com.mypurecloud.sdk.v2.model.AssessmentJobListing
class AssessmentJobListing extends Object implements Serializable-
Serialized Fields
-
entities
List<BenefitAssessmentJob> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.AssessmentListing
class AssessmentListing extends Object implements Serializable-
Serialized Fields
-
entities
List<BenefitAssessment> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.AssessmentQuestionGroupScore
class AssessmentQuestionGroupScore extends Object implements Serializable-
Serialized Fields
-
markedNA
Boolean markedNA
-
maxTotalCriticalScore
Float maxTotalCriticalScore
-
maxTotalCriticalScoreUnweighted
Float maxTotalCriticalScoreUnweighted
-
maxTotalNonCriticalScore
Float maxTotalNonCriticalScore
-
maxTotalNonCriticalScoreUnweighted
Float maxTotalNonCriticalScoreUnweighted
-
maxTotalScore
Float maxTotalScore
-
maxTotalScoreUnweighted
Float maxTotalScoreUnweighted
-
questionGroupId
String questionGroupId
-
questionScores
List<AssessmentQuestionScore> questionScores
-
totalCriticalScore
Float totalCriticalScore
-
totalCriticalScoreUnweighted
Float totalCriticalScoreUnweighted
-
totalNonCriticalScore
Float totalNonCriticalScore
-
totalNonCriticalScoreUnweighted
Float totalNonCriticalScoreUnweighted
-
totalScore
Float totalScore
-
totalScoreUnweighted
Float totalScoreUnweighted
-
-
-
Class com.mypurecloud.sdk.v2.model.AssessmentQuestionScore
class AssessmentQuestionScore extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AssessmentScoringSet
class AssessmentScoringSet extends Object implements Serializable-
Serialized Fields
-
agentComments
String agentComments
-
comments
String comments
-
failureReasons
List<AssessmentScoringSet.FailureReasonsEnum> failureReasons
-
isPassed
Boolean isPassed
-
questionGroupScores
List<AssessmentQuestionGroupScore> questionGroupScores
-
totalCriticalScore
Float totalCriticalScore
-
totalNonCriticalScore
Float totalNonCriticalScore
-
totalScore
Float totalScore
-
-
-
Class com.mypurecloud.sdk.v2.model.AssignedLearningModule
class AssignedLearningModule extends Object implements Serializable-
Serialized Fields
-
archivalMode
AssignedLearningModule.ArchivalModeEnum archivalMode
-
assessmentForm
AssessmentForm assessmentForm
-
completionTimeInDays
Integer completionTimeInDays
-
coverArt
LearningModuleCoverArtResponse coverArt
-
createdBy
UserReference createdBy
-
currentAssignments
List<LearningAssignment> currentAssignments
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
externalId
String externalId
-
id
String id
-
informSteps
List<LearningModuleInformStep> informSteps
-
isArchived
Boolean isArchived
-
isPublished
Boolean isPublished
-
modifiedBy
UserReference modifiedBy
-
name
String name
-
reassignSummaryData
LearningModuleReassignSummary reassignSummaryData
-
rule
LearningModuleRule rule
-
selfUri
String selfUri
-
source
AssignedLearningModule.SourceEnum source
-
summaryData
LearningModuleSummary summaryData
-
type
AssignedLearningModule.TypeEnum type
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.AssignedLearningModuleDomainEntityListing
class AssignedLearningModuleDomainEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AssignedSegment
class AssignedSegment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AssignedWrapupCode
class AssignedWrapupCode extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Assignment
class Assignment extends Object implements Serializable-
Serialized Fields
-
assignedMembers
List<UserReference> assignedMembers
-
assignmentErrors
List<AssignmentError> assignmentErrors
-
removedMembers
List<UserReference> removedMembers
-
-
-
Class com.mypurecloud.sdk.v2.model.AssignmentError
class AssignmentError extends Object implements Serializable-
Serialized Fields
-
message
String message
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.AssignmentValidation
class AssignmentValidation extends Object implements Serializable-
Serialized Fields
-
invalidMemberAssignments
List<InvalidAssignment> invalidMemberAssignments
-
membersAlreadyAssigned
List<UserReference> membersAlreadyAssigned
-
membersAlreadyAssignedToOther
List<OtherProfileAssignment> membersAlreadyAssignedToOther
-
membersNotAssigned
List<UserReference> membersNotAssigned
-
-
-
Class com.mypurecloud.sdk.v2.model.AssignUsers
class AssignUsers extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AssistanceCondition
class AssistanceCondition extends Object implements Serializable-
Serialized Fields
-
operator
AssistanceCondition.OperatorEnum operator
-
topicIds
List<String> topicIds
-
-
-
Class com.mypurecloud.sdk.v2.model.AssociatedValueField
class AssociatedValueField extends Object implements Serializable-
Serialized Fields
-
dataType
AssociatedValueField.DataTypeEnum dataType
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.AsyncConversationQuery
class AsyncConversationQuery extends Object implements Serializable-
Serialized Fields
-
conversationFilters
List<ConversationDetailQueryFilter> conversationFilters
-
evaluationFilters
List<EvaluationDetailQueryFilter> evaluationFilters
-
interval
String interval
-
limit
Integer limit
-
order
AsyncConversationQuery.OrderEnum order
-
orderBy
AsyncConversationQuery.OrderByEnum orderBy
-
resolutionFilters
List<ResolutionDetailQueryFilter> resolutionFilters
-
segmentFilters
List<SegmentDetailQueryFilter> segmentFilters
-
startOfDayIntervalMatching
Boolean startOfDayIntervalMatching
-
surveyFilters
List<SurveyDetailQueryFilter> surveyFilters
-
-
-
Class com.mypurecloud.sdk.v2.model.AsyncForecastOperationResult
class AsyncForecastOperationResult extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
progress
Integer progress
-
result
BuShortTermForecast result
-
status
AsyncForecastOperationResult.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.AsyncIntradayResponse
class AsyncIntradayResponse extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
BuIntradayResponse result
-
status
AsyncIntradayResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.AsyncJob
class AsyncJob extends Object implements Serializable-
Serialized Fields
-
id
String id
-
selfUri
String selfUri
-
state
AsyncJob.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.AsyncQueryResponse
class AsyncQueryResponse extends Object implements Serializable-
Serialized Fields
-
jobId
String jobId
-
-
-
Class com.mypurecloud.sdk.v2.model.AsyncQueryStatus
class AsyncQueryStatus extends Object implements Serializable-
Serialized Fields
-
completionDate
Date completionDate
-
errorMessage
String errorMessage
-
expirationDate
Date expirationDate
-
state
AsyncQueryStatus.StateEnum state
-
submissionDate
Date submissionDate
-
-
-
Class com.mypurecloud.sdk.v2.model.AsyncUserDetailsQuery
class AsyncUserDetailsQuery extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
limit
Integer limit
-
order
AsyncUserDetailsQuery.OrderEnum order
-
presenceFilters
List<PresenceDetailQueryFilter> presenceFilters
-
routingStatusFilters
List<RoutingStatusDetailQueryFilter> routingStatusFilters
-
userFilters
List<UserDetailQueryFilter> userFilters
-
-
-
Class com.mypurecloud.sdk.v2.model.Attachment
class Attachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AttemptLimits
class AttemptLimits extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
maxAttemptsPerContact
Integer maxAttemptsPerContact
-
maxAttemptsPerNumber
Integer maxAttemptsPerNumber
-
name
String name
-
recallEntries
Map<String,
RecallEntry> recallEntries -
resetPeriod
AttemptLimits.ResetPeriodEnum resetPeriod
-
selfUri
String selfUri
-
timeZoneId
String timeZoneId
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.AttemptLimitsEntityListing
class AttemptLimitsEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AttendanceStatus
class AttendanceStatus extends Object implements Serializable-
Serialized Fields
-
attendanceStatusType
AttendanceStatus.AttendanceStatusTypeEnum attendanceStatusType
-
dateWorkday
LocalDate dateWorkday
-
-
-
Class com.mypurecloud.sdk.v2.model.AttendanceStatusListing
class AttendanceStatusListing extends Object implements Serializable-
Serialized Fields
-
entities
List<AttendanceStatus> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.Attribute
class Attribute extends Object implements Serializable-
Serialized Fields
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
id
String id
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.AttributeDetailEventTopicAttributeUpdateEvent
class AttributeDetailEventTopicAttributeUpdateEvent extends Object implements Serializable-
Serialized Fields
-
attributes
Map<String,
String> attributes -
conversationExternalContactIds
List<String> conversationExternalContactIds
-
conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
-
conversationId
String conversationId
-
eventTime
Integer eventTime
-
participantId
String participantId
-
-
-
Class com.mypurecloud.sdk.v2.model.AttributeFilterItem
class AttributeFilterItem extends Object implements Serializable-
Serialized Fields
-
id
String id
-
operator
AttributeFilterItem.OperatorEnum operator
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.AtzmTimeSlot
class AtzmTimeSlot extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AtzmTimeSlotWithTimeZone
class AtzmTimeSlotWithTimeZone extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AudioState
class AudioState extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AudioUpdatedEvent
class AudioUpdatedEvent extends Object implements Serializable-
Serialized Fields
-
audioState
AudioState audioState
-
communicationId
String communicationId
-
conversationId
String conversationId
-
eventDateTime
Date eventDateTime
-
eventId
String eventId
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditChange
class AuditChange extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditEntity
class AuditEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditEntityReference
class AuditEntityReference extends Object implements Serializable-
Serialized Fields
-
action
String action
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
type
AuditEntityReference.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditFacet
class AuditFacet extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditFilter
class AuditFilter extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditLogMessage
class AuditLogMessage extends Object implements Serializable-
Serialized Fields
-
action
String action
-
application
String application
-
client
AddressableEntityRef client
-
context
Map<String,
String> context -
entity
DomainEntityRef entity
-
entityChanges
List<EntityChange> entityChanges
-
entityType
String entityType
-
eventDate
Date eventDate
-
id
String id
-
initiatingAction
InitiatingAction initiatingAction
-
level
AuditLogMessage.LevelEnum level
-
message
MessageInfo message
-
propertyChanges
List<PropertyChange> propertyChanges
-
remoteIp
List<String> remoteIp
-
serviceName
String serviceName
-
status
AuditLogMessage.StatusEnum status
-
transactionInitiator
Boolean transactionInitiator
-
user
DomainEntityRef user
-
userHomeOrgId
String userHomeOrgId
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditMessage
class AuditMessage extends Object implements Serializable-
Serialized Fields
-
action
String action
-
actionContext
String actionContext
-
application
String application
-
changes
List<Change> changes
-
correlationId
String correlationId
-
entity
AuditEntity entity
-
id
String id
-
level
String level
-
receivedTimestamp
String receivedTimestamp
-
serviceContext
ServiceContext serviceContext
-
serviceName
String serviceName
-
status
String status
-
timestamp
String timestamp
-
transactionId
String transactionId
-
transactionInitiator
Boolean transactionInitiator
-
user
AuditUser user
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditQueryEntity
class AuditQueryEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditQueryExecutionResultsResponse
class AuditQueryExecutionResultsResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
entities
List<AuditLogMessage> entities
-
id
String id
-
pageSize
Integer pageSize
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditQueryExecutionStatusResponse
class AuditQueryExecutionStatusResponse extends Object implements Serializable-
Serialized Fields
-
filters
List<AuditQueryFilter> filters
-
id
String id
-
interval
String interval
-
serviceName
String serviceName
-
sort
List<AuditQuerySort> sort
-
startDate
Date startDate
-
state
AuditQueryExecutionStatusResponse.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditQueryFilter
class AuditQueryFilter extends Object implements Serializable-
Serialized Fields
-
property
AuditQueryFilter.PropertyEnum property
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditQueryRequest
class AuditQueryRequest extends Object implements Serializable-
Serialized Fields
-
filters
List<AuditQueryFilter> filters
-
interval
String interval
-
serviceName
String serviceName
-
sort
List<AuditQuerySort> sort
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditQueryResponse
class AuditQueryResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditQueryService
class AuditQueryService extends Object implements Serializable-
Serialized Fields
-
entities
List<AuditQueryEntity> entities
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditQueryServiceMapping
class AuditQueryServiceMapping extends Object implements Serializable-
Serialized Fields
-
services
List<AuditQueryService> services
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditQuerySort
class AuditQuerySort extends Object implements Serializable-
Serialized Fields
-
name
AuditQuerySort.NameEnum name
-
sortOrder
AuditQuerySort.SortOrderEnum sortOrder
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditRealtimeQueryRequest
class AuditRealtimeQueryRequest extends Object implements Serializable-
Serialized Fields
-
filters
List<AuditQueryFilter> filters
-
interval
String interval
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
serviceName
String serviceName
-
sort
List<AuditQuerySort> sort
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditRealtimeQueryResultsResponse
class AuditRealtimeQueryResultsResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditSearchResult
class AuditSearchResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditTopicAddressableEntityRef
class AuditTopicAddressableEntityRef extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditTopicAuditLogMessage
class AuditTopicAuditLogMessage extends Object implements Serializable-
Serialized Fields
-
action
AuditTopicAuditLogMessage.ActionEnum action
-
clientId
AuditTopicAddressableEntityRef clientId
-
context
Map<String,
String> context -
entity
AuditTopicDomainEntityRef entity
-
entityType
AuditTopicAuditLogMessage.EntityTypeEnum entityType
-
eventTime
Date eventTime
-
id
String id
-
level
String level
-
message
AuditTopicMessageInfo message
-
propertyChanges
List<AuditTopicPropertyChange> propertyChanges
-
remoteIp
List<String> remoteIp
-
serviceName
AuditTopicAuditLogMessage.ServiceNameEnum serviceName
-
userDisplay
String userDisplay
-
userHomeOrgId
String userHomeOrgId
-
userId
String userId
-
username
AuditTopicDomainEntityRef username
-
-
-
Class com.mypurecloud.sdk.v2.model.AuditTopicDomainEntityRef
class AuditTopicDomainEntityRef extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditTopicMessageInfo
class AuditTopicMessageInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditTopicPropertyChange
class AuditTopicPropertyChange extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuditUser
class AuditUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuthenticationSettings
class AuthenticationSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuthorizationSettings
class AuthorizationSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuthzDivision
class AuthzDivision extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuthzDivisionEntityListing
class AuthzDivisionEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuthzDivisionGrantEntityListing
class AuthzDivisionGrantEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuthzGrant
class AuthzGrant extends Object implements Serializable-
Serialized Fields
-
division
AuthzDivision division
-
grantMadeAt
Date grantMadeAt
-
role
AuthzGrantRole role
-
subjectId
String subjectId
-
-
-
Class com.mypurecloud.sdk.v2.model.AuthzGrantPolicy
class AuthzGrantPolicy extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuthzGrantRole
class AuthzGrantRole extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AuthzSubject
class AuthzSubject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AutomaticTimeZoneMappingSettings
class AutomaticTimeZoneMappingSettings extends Object implements Serializable-
Serialized Fields
-
callableWindows
List<CallableWindow> callableWindows
-
supportedCountries
List<String> supportedCountries
-
-
-
Class com.mypurecloud.sdk.v2.model.AutoStart
class AutoStart extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
-
-
Class com.mypurecloud.sdk.v2.model.AutoStatusTransitionDetail
class AutoStatusTransitionDetail extends Object implements Serializable-
Serialized Fields
-
dateOfTransition
Date dateOfTransition
-
nextStatus
WorkitemStatusReference nextStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.AvailableLanguageList
class AvailableLanguageList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AvailableMediaType
class AvailableMediaType extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.AvailableMediaTypeEntityListing
class AvailableMediaTypeEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<AvailableMediaType> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.AvailableTime
class AvailableTime extends Object implements Serializable-
Serialized Fields
-
activityCategory
AvailableTime.ActivityCategoryEnum activityCategory
-
dateStart
Date dateStart
-
isPaid
Boolean isPaid
-
lengthInMinutes
Integer lengthInMinutes
-
wfmSchedule
WfmScheduleReference wfmSchedule
-
-
-
Class com.mypurecloud.sdk.v2.model.AvailableTimeOffRange
class AvailableTimeOffRange extends Object implements Serializable-
Serialized Fields
-
availableMinutesPerInterval
List<Integer> availableMinutesPerInterval
-
granularity
AvailableTimeOffRange.GranularityEnum granularity
-
startDate
LocalDate startDate
-
timeOffLimit
TimeOffLimitReference timeOffLimit
-
waitlistedRequestsPerInterval
List<Integer> waitlistedRequestsPerInterval
-
waitlistEnabled
Boolean waitlistEnabled
-
-
-
Class com.mypurecloud.sdk.v2.model.AvailableTimeOffRequest
class AvailableTimeOffRequest extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
dateRanges
List<LocalDateRange> dateRanges
-
-
-
Class com.mypurecloud.sdk.v2.model.AvailableTimeOffResponse
class AvailableTimeOffResponse extends Object implements Serializable-
Serialized Fields
-
values
List<AvailableTimeOffRange> values
-
-
-
Class com.mypurecloud.sdk.v2.model.AvailableTopic
class AvailableTopic extends Object implements Serializable-
Serialized Fields
-
description
String description
-
enforced
Boolean enforced
-
id
String id
-
permissionDetails
List<PermissionDetails> permissionDetails
-
publicApiTemplateUriPaths
List<String> publicApiTemplateUriPaths
-
requiresAnyValidator
Boolean requiresAnyValidator
-
requiresCurrentUser
Boolean requiresCurrentUser
-
requiresCurrentUserOrPermission
Boolean requiresCurrentUserOrPermission
-
requiresDivisionPermissions
Boolean requiresDivisionPermissions
-
requiresPermissions
List<String> requiresPermissions
-
schema
Map<String,
Object> schema -
topicParameters
List<String> topicParameters
-
transports
List<AvailableTopic.TransportsEnum> transports
-
visibility
AvailableTopic.VisibilityEnum visibility
-
-
-
Class com.mypurecloud.sdk.v2.model.AvailableTopicEntityListing
class AvailableTopicEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<AvailableTopic> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.AvailableTranslations
class AvailableTranslations extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BaseMediaSettings
class BaseMediaSettings extends Object implements Serializable-
Serialized Fields
-
enableAutoAnswer
Boolean enableAutoAnswer
-
-
-
Class com.mypurecloud.sdk.v2.model.BaseProgramEntity
class BaseProgramEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BaseTopicEntitiy
class BaseTopicEntitiy extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BatchConversationEventRequest
class BatchConversationEventRequest extends Object implements Serializable-
Serialized Fields
-
audioUpdatedEvents
List<AudioUpdatedEvent> audioUpdatedEvents
-
communicationAnsweredEvents
List<CommunicationAnsweredEvent> communicationAnsweredEvents
-
communicationDispositionAppliedEvents
List<CommunicationDispositionAppliedEvent> communicationDispositionAppliedEvents
-
communicationEndedEvents
List<CommunicationEndedEvent> communicationEndedEvents
-
consultTransferEvents
List<ConsultTransferEvent> consultTransferEvents
-
endConsultTransferEvents
List<EndConsultTransferEvent> endConsultTransferEvents
-
endTransferEvents
List<EndTransferEvent> endTransferEvents
-
externalEstablishedEvents
List<ExternalEstablishedEvent> externalEstablishedEvents
-
holdUpdatedEvents
List<HoldUpdatedEvent> holdUpdatedEvents
-
ivrEstablishedEvents
List<IvrEstablishedEvent> ivrEstablishedEvents
-
phoneEstablishedEvents
List<PhoneEstablishedEvent> phoneEstablishedEvents
-
phoneTransferEvents
List<PhoneTransferEvent> phoneTransferEvents
-
progressConsultTransferEvents
List<ProgressConsultTransferEvent> progressConsultTransferEvents
-
progressTransferEvents
List<ProgressTransferEvent> progressTransferEvents
-
routingEstablishedEvents
List<RoutingEstablishedEvent> routingEstablishedEvents
-
routingTransferEvents
List<RoutingTransferEvent> routingTransferEvents
-
userEstablishedEvents
List<UserEstablishedEvent> userEstablishedEvents
-
userTransferEvents
List<UserTransferEvent> userTransferEvents
-
-
-
Class com.mypurecloud.sdk.v2.model.BatchDownloadJobResult
class BatchDownloadJobResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BatchDownloadJobStatusResult
class BatchDownloadJobStatusResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BatchDownloadJobSubmission
class BatchDownloadJobSubmission extends Object implements Serializable-
Serialized Fields
-
batchDownloadRequestList
List<BatchDownloadRequest> batchDownloadRequestList
-
-
-
Class com.mypurecloud.sdk.v2.model.BatchDownloadJobSubmissionResult
class BatchDownloadJobSubmissionResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BatchDownloadRequest
class BatchDownloadRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BatchEventResponse
class BatchEventResponse extends Object implements Serializable-
Serialized Fields
-
errors
List<EventError> errors
-
-
-
Class com.mypurecloud.sdk.v2.model.BatchUserPresenceEventRequest
class BatchUserPresenceEventRequest extends Object implements Serializable-
Serialized Fields
-
userPresenceEvents
List<UserPresenceEvent> userPresenceEvents
-
-
-
Class com.mypurecloud.sdk.v2.model.BatchUserRoutingStatusEventRequest
class BatchUserRoutingStatusEventRequest extends Object implements Serializable-
Serialized Fields
-
userRoutingStatusEvents
List<UserRoutingStatusEvent> userRoutingStatusEvents
-
-
-
Class com.mypurecloud.sdk.v2.model.BenefitAssessment
class BenefitAssessment extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
kpiAssessments
List<KeyPerformanceIndicatorAssessment> kpiAssessments
-
queues
List<AddressableEntityRef> queues
-
selfUri
String selfUri
-
state
BenefitAssessment.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.BenefitAssessmentJob
class BenefitAssessmentJob extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
selfUri
String selfUri
-
state
BenefitAssessmentJob.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.BillingUsage
class BillingUsage extends Object implements Serializable-
Serialized Fields
-
name
String name
-
resources
List<BillingUsageResource> resources
-
totalUsage
String totalUsage
-
-
-
Class com.mypurecloud.sdk.v2.model.BillingUsageReport
class BillingUsageReport extends Object implements Serializable-
Serialized Fields
-
endDate
Date endDate
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
startDate
Date startDate
-
status
BillingUsageReport.StatusEnum status
-
usages
List<BillingUsage> usages
-
-
-
Class com.mypurecloud.sdk.v2.model.BillingUsageResource
class BillingUsageResource extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Biography
class Biography extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BotAggregateDataContainer
class BotAggregateDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<StatisticalResponse> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.BotAggregateQueryClause
class BotAggregateQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<BotAggregateQueryPredicate> predicates
-
type
BotAggregateQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.BotAggregateQueryFilter
class BotAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<BotAggregateQueryClause> clauses
-
predicates
List<BotAggregateQueryPredicate> predicates
-
type
BotAggregateQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.BotAggregateQueryPredicate
class BotAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
BotAggregateQueryPredicate.DimensionEnum dimension
-
operator
BotAggregateQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
BotAggregateQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.BotAggregateQueryResponse
class BotAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
results
List<BotAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BotAggregationQuery
class BotAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
BotAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
BotAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<BotAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<BotAggregationQuery.MetricsEnum> metrics
-
timeZone
String timeZone
-
views
List<BotAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.BotAggregationView
class BotAggregationView extends Object implements Serializable-
Serialized Fields
-
function
BotAggregationView.FunctionEnum function
-
name
String name
-
range
AggregationRange range
-
target
BotAggregationView.TargetEnum target
-
-
-
Class com.mypurecloud.sdk.v2.model.BotAsyncAggregateQueryResponse
class BotAsyncAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
results
List<BotAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BotAsyncAggregationQuery
class BotAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
BotAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
BotAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<BotAsyncAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<BotAsyncAggregationQuery.MetricsEnum> metrics
-
pageSize
Integer pageSize
-
timeZone
String timeZone
-
views
List<BotAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.BotConnectorBot
class BotConnectorBot extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BotConnectorBotSummaryEntityListing
class BotConnectorBotSummaryEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BotConnectorBotVersion
class BotConnectorBotVersion extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BotConnectorBotVersionSummaryEntityListing
class BotConnectorBotVersionSummaryEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BotExecutionConfiguration
class BotExecutionConfiguration extends Object implements Serializable-
Serialized Fields
-
botCredentials
NuanceBotCredentials botCredentials
-
botId
String botId
-
executionHost
String executionHost
-
-
-
Class com.mypurecloud.sdk.v2.model.BotIntent
class BotIntent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BotList
class BotList extends Object implements Serializable-
Serialized Fields
-
chatBots
List<BotConnectorBot> chatBots
-
-
-
Class com.mypurecloud.sdk.v2.model.BotMessengerProfile
class BotMessengerProfile extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BotSearchResponse
class BotSearchResponse extends Object implements Serializable-
Serialized Fields
-
botType
BotSearchResponse.BotTypeEnum botType
-
description
String description
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.BotSearchResponseEntityListing
class BotSearchResponseEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<BotSearchResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BotSlot
class BotSlot extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BotSummary
class BotSummary extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BotVersionSummary
class BotVersionSummary extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Browser
class Browser extends Object implements Serializable-
Serialized Fields
-
family
String family
-
featuresFlash
Boolean featuresFlash
-
featuresJava
Boolean featuresJava
-
featuresPdf
Boolean featuresPdf
-
featuresWebrtc
Boolean featuresWebrtc
-
fingerprint
String fingerprint
-
isMobile
Boolean isMobile
-
lang
String lang
-
version
String version
-
viewHeight
Integer viewHeight
-
viewWidth
Integer viewWidth
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAbandonRate
class BuAbandonRate extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuAgentScheduleActivity
class BuAgentScheduleActivity extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
description
String description
-
externalActivityId
String externalActivityId
-
externalActivityType
BuAgentScheduleActivity.ExternalActivityTypeEnum externalActivityType
-
lengthMinutes
Integer lengthMinutes
-
paid
Boolean paid
-
startDate
Date startDate
-
timeOffRequestId
String timeOffRequestId
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAgentScheduleHistoryChange
class BuAgentScheduleHistoryChange extends Object implements Serializable-
Serialized Fields
-
deletes
BuAgentScheduleHistoryDeletedChange deletes
-
fullDayTimeOffMarkers
List<BuFullDayTimeOffMarker> fullDayTimeOffMarkers
-
metadata
BuAgentScheduleHistoryChangeMetadata metadata
-
shifts
List<BuAgentScheduleShift> shifts
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAgentScheduleHistoryChangeMetadata
class BuAgentScheduleHistoryChangeMetadata extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
modifiedBy
UserReference modifiedBy
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAgentScheduleHistoryDeletedChange
class BuAgentScheduleHistoryDeletedChange extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuAgentScheduleHistoryDroppedChange
class BuAgentScheduleHistoryDroppedChange extends Object implements Serializable-
Serialized Fields
-
deletes
BuAgentScheduleHistoryDeletedChange deletes
-
fullDayTimeOffMarkerDates
List<LocalDate> fullDayTimeOffMarkerDates
-
metadata
BuAgentScheduleHistoryChangeMetadata metadata
-
shiftIds
List<String> shiftIds
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAgentScheduleHistoryResponse
class BuAgentScheduleHistoryResponse extends Object implements Serializable-
Serialized Fields
-
basePublishedSchedule
BuAgentScheduleHistoryChange basePublishedSchedule
-
changes
List<BuAgentScheduleHistoryChange> changes
-
droppedChanges
List<BuAgentScheduleHistoryDroppedChange> droppedChanges
-
priorPublishedSchedules
List<BuScheduleReference> priorPublishedSchedules
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAgentSchedulePublishedScheduleReference
class BuAgentSchedulePublishedScheduleReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuAgentScheduleQueryResponse
class BuAgentScheduleQueryResponse extends Object implements Serializable-
Serialized Fields
-
fullDayTimeOffMarkers
List<BuFullDayTimeOffMarker> fullDayTimeOffMarkers
-
metadata
WfmVersionedEntityMetadata metadata
-
shifts
List<BuAgentScheduleShift> shifts
-
user
UserReference user
-
workPlan
WorkPlanReference workPlan
-
workPlansPerWeek
List<WorkPlanReference> workPlansPerWeek
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAgentScheduleRescheduleResponse
class BuAgentScheduleRescheduleResponse extends Object implements Serializable-
Serialized Fields
-
fullDayTimeOffMarkers
List<BuFullDayTimeOffMarker> fullDayTimeOffMarkers
-
shifts
List<BuAgentScheduleShift> shifts
-
user
UserReference user
-
workPlan
WorkPlanReference workPlan
-
workPlansPerWeek
List<WorkPlanReference> workPlansPerWeek
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAgentScheduleSearchResponse
class BuAgentScheduleSearchResponse extends Object implements Serializable-
Serialized Fields
-
fullDayTimeOffMarkers
List<BuFullDayTimeOffMarker> fullDayTimeOffMarkers
-
shifts
List<BuAgentScheduleShift> shifts
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAgentScheduleShift
class BuAgentScheduleShift extends Object implements Serializable-
Serialized Fields
-
activities
List<BuAgentScheduleActivity> activities
-
id
String id
-
lengthMinutes
Integer lengthMinutes
-
manuallyEdited
Boolean manuallyEdited
-
schedule
BuScheduleReference schedule
-
startDate
Date startDate
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAgentSchedulesQueryResponse
class BuAgentSchedulesQueryResponse extends Object implements Serializable-
Serialized Fields
-
agentSchedules
List<BuAgentScheduleQueryResponse> agentSchedules
-
businessUnitTimeZone
String businessUnitTimeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAgentSchedulesSearchResponse
class BuAgentSchedulesSearchResponse extends Object implements Serializable-
Serialized Fields
-
agentSchedules
List<BuAgentScheduleSearchResponse> agentSchedules
-
businessUnitTimeZone
String businessUnitTimeZone
-
publishedSchedules
List<BuAgentSchedulePublishedScheduleReference> publishedSchedules
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAgentScheduleUpdate
class BuAgentScheduleUpdate extends Object implements Serializable-
Serialized Fields
-
shiftStartDates
List<Date> shiftStartDates
-
type
BuAgentScheduleUpdate.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAsyncAgentSchedulesQueryResponse
class BuAsyncAgentSchedulesQueryResponse extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
operationId
String operationId
-
progress
Integer progress
-
result
BuAgentSchedulesQueryResponse result
-
status
BuAsyncAgentSchedulesQueryResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAsyncAgentSchedulesSearchResponse
class BuAsyncAgentSchedulesSearchResponse extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
operationId
String operationId
-
progress
Integer progress
-
result
BuAgentSchedulesSearchResponse result
-
status
BuAsyncAgentSchedulesSearchResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAsyncScheduleResponse
class BuAsyncScheduleResponse extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
BuScheduleMetadata result
-
status
BuAsyncScheduleResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAsyncScheduleRunResponse
class BuAsyncScheduleRunResponse extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
BuScheduleRun result
-
status
BuAsyncScheduleRunResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.BuAverageSpeedOfAnswer
class BuAverageSpeedOfAnswer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuCopyScheduleRequest
class BuCopyScheduleRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuCreateBlankScheduleRequest
class BuCreateBlankScheduleRequest extends Object implements Serializable-
Serialized Fields
-
description
String description
-
shortTermForecast
BuShortTermForecastReference shortTermForecast
-
weekCount
Integer weekCount
-
-
-
Class com.mypurecloud.sdk.v2.model.BuCurrentAgentScheduleSearchResponse
class BuCurrentAgentScheduleSearchResponse extends Object implements Serializable-
Serialized Fields
-
agentSchedules
List<BuAgentScheduleSearchResponse> agentSchedules
-
businessUnitTimeZone
String businessUnitTimeZone
-
endDate
Date endDate
-
publishedSchedules
List<BuAgentSchedulePublishedScheduleReference> publishedSchedules
-
startDate
Date startDate
-
updates
List<BuAgentScheduleUpdate> updates
-
-
-
Class com.mypurecloud.sdk.v2.model.BuForecastGenerationPlanningGroupResult
class BuForecastGenerationPlanningGroupResult extends Object implements Serializable-
Serialized Fields
-
metricResults
List<BuForecastTimeSeriesResult> metricResults
-
planningGroupId
String planningGroupId
-
-
-
Class com.mypurecloud.sdk.v2.model.BuForecastGenerationResult
class BuForecastGenerationResult extends Object implements Serializable-
Serialized Fields
-
planningGroupResults
List<BuForecastGenerationPlanningGroupResult> planningGroupResults
-
-
-
Class com.mypurecloud.sdk.v2.model.BuForecastModification
class BuForecastModification extends Object implements Serializable-
Serialized Fields
-
displayGranularity
String displayGranularity
-
enabled
Boolean enabled
-
endIntervalIndex
Integer endIntervalIndex
-
granularity
String granularity
-
legacyMetric
BuForecastModification.LegacyMetricEnum legacyMetric
-
metric
BuForecastModification.MetricEnum metric
-
planningGroupIds
List<String> planningGroupIds
-
startIntervalIndex
Integer startIntervalIndex
-
type
BuForecastModification.TypeEnum type
-
value
Double value
-
values
List<WfmForecastModificationIntervalOffsetValue> values
-
-
-
Class com.mypurecloud.sdk.v2.model.BuForecastResult
class BuForecastResult extends Object implements Serializable-
Serialized Fields
-
planningGroups
List<ForecastPlanningGroupData> planningGroups
-
referenceStartDate
Date referenceStartDate
-
weekCount
Integer weekCount
-
weekNumber
Integer weekNumber
-
-
-
Class com.mypurecloud.sdk.v2.model.BuForecastResultResponse
class BuForecastResultResponse extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
result
BuForecastResult result
-
-
-
Class com.mypurecloud.sdk.v2.model.BuForecastTimeSeriesResult
class BuForecastTimeSeriesResult extends Object implements Serializable-
Serialized Fields
-
forecastingMethod
BuForecastTimeSeriesResult.ForecastingMethodEnum forecastingMethod
-
forecastType
BuForecastTimeSeriesResult.ForecastTypeEnum forecastType
-
metric
BuForecastTimeSeriesResult.MetricEnum metric
-
-
-
Class com.mypurecloud.sdk.v2.model.BuFullDayTimeOffMarker
class BuFullDayTimeOffMarker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuGenerateScheduleRequest
class BuGenerateScheduleRequest extends Object implements Serializable-
Serialized Fields
-
description
String description
-
options
SchedulingOptionsRequest options
-
shortTermForecast
BuShortTermForecastReference shortTermForecast
-
weekCount
Integer weekCount
-
-
-
Class com.mypurecloud.sdk.v2.model.BuGetCurrentAgentScheduleRequest
class BuGetCurrentAgentScheduleRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuHeadcountForecast
class BuHeadcountForecast extends Object implements Serializable-
Serialized Fields
-
entities
List<BuPlanningGroupHeadcountForecast> entities
-
referenceStartDate
Date referenceStartDate
-
-
-
Class com.mypurecloud.sdk.v2.model.BuHeadcountForecastResponse
class BuHeadcountForecastResponse extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
result
BuHeadcountForecast result
-
-
-
Class com.mypurecloud.sdk.v2.model.BuImportAgentScheduleUploadSchema
class BuImportAgentScheduleUploadSchema extends Object implements Serializable-
Serialized Fields
-
fullDayTimeOffMarkers
List<BuFullDayTimeOffMarker> fullDayTimeOffMarkers
-
shifts
List<BuAgentScheduleShift> shifts
-
userId
String userId
-
workPlanId
ValueWrapperString workPlanId
-
workPlanIdsPerWeek
ListWrapperString workPlanIdsPerWeek
-
-
-
Class com.mypurecloud.sdk.v2.model.BuImportShortTermForecastSchema
class BuImportShortTermForecastSchema extends Object implements Serializable-
Serialized Fields
-
canUseForScheduling
Boolean canUseForScheduling
-
description
String description
-
longTermPlanningGroups
List<LongTermForecastPlanningGroupData> longTermPlanningGroups
-
planningGroups
List<ForecastPlanningGroupData> planningGroups
-
weekCount
Integer weekCount
-
-
-
Class com.mypurecloud.sdk.v2.model.BuIntradayDataGroup
class BuIntradayDataGroup extends Object implements Serializable-
Serialized Fields
-
forecastDataPerInterval
List<BuIntradayForecastData> forecastDataPerInterval
-
forecastDataSummary
BuIntradayForecastData forecastDataSummary
-
mediaType
BuIntradayDataGroup.MediaTypeEnum mediaType
-
performancePredictionDataPerInterval
List<IntradayPerformancePredictionData> performancePredictionDataPerInterval
-
performancePredictionDataSummary
IntradayPerformancePredictionData performancePredictionDataSummary
-
scheduleDataPerInterval
List<BuIntradayScheduleData> scheduleDataPerInterval
-
scheduleDataSummary
BuIntradayScheduleData scheduleDataSummary
-
-
-
Class com.mypurecloud.sdk.v2.model.BuIntradayForecastData
class BuIntradayForecastData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuIntradayResponse
class BuIntradayResponse extends Object implements Serializable-
Serialized Fields
-
categories
List<BuIntradayResponse.CategoriesEnum> categories
-
endDate
Date endDate
-
intervalLengthMinutes
Integer intervalLengthMinutes
-
intradayDataGroupings
List<BuIntradayDataGroup> intradayDataGroupings
-
noDataReason
BuIntradayResponse.NoDataReasonEnum noDataReason
-
schedule
BuScheduleReference schedule
-
shortTermForecast
BuShortTermForecastReference shortTermForecast
-
startDate
Date startDate
-
-
-
Class com.mypurecloud.sdk.v2.model.BuIntradayScheduleData
class BuIntradayScheduleData extends Object implements Serializable-
Serialized Fields
-
onQueueTimeSeconds
Long onQueueTimeSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkCallbackDisconnectRequest
class BulkCallbackDisconnectRequest extends Object implements Serializable-
Serialized Fields
-
callbackDisconnectIdentifiers
List<CallbackDisconnectIdentifier> callbackDisconnectIdentifiers
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkCallbackPatchRequest
class BulkCallbackPatchRequest extends Object implements Serializable-
Serialized Fields
-
patchCallbackRequests
List<PatchCallbackRequest> patchCallbackRequests
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkCallbackPatchResponse
class BulkCallbackPatchResponse extends Object implements Serializable-
Serialized Fields
-
errorCount
Integer errorCount
-
errorIndexes
List<Integer> errorIndexes
-
results
List<BulkResult> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkContactsRequest
class BulkContactsRequest extends Object implements Serializable-
Serialized Fields
-
entities
List<ExternalContact> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkContactsResponse
class BulkContactsResponse extends Object implements Serializable-
Serialized Fields
-
errorCount
Integer errorCount
-
errorIndexes
List<Integer> errorIndexes
-
results
List<BulkResponseResultExternalContactExternalContact> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkDeleteResponse
class BulkDeleteResponse extends Object implements Serializable-
Serialized Fields
-
errorCount
Integer errorCount
-
errorIndexes
List<Integer> errorIndexes
-
results
List<BulkResponseResultVoidEntity> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkError
class BulkError extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BulkErrorDetail
class BulkErrorDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BulkErrorEntity
class BulkErrorEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BulkErrorExternalContact
class BulkErrorExternalContact extends Object implements Serializable-
Serialized Fields
-
code
String code
-
details
List<BulkErrorDetail> details
-
entity
ExternalContact entity
-
message
String message
-
retryable
Boolean retryable
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkErrorExternalOrganization
class BulkErrorExternalOrganization extends Object implements Serializable-
Serialized Fields
-
code
String code
-
details
List<BulkErrorDetail> details
-
entity
ExternalOrganization entity
-
message
String message
-
retryable
Boolean retryable
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkErrorNote
class BulkErrorNote extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BulkErrorRelationship
class BulkErrorRelationship extends Object implements Serializable-
Serialized Fields
-
code
String code
-
details
List<BulkErrorDetail> details
-
entity
Relationship entity
-
message
String message
-
retryable
Boolean retryable
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkFetchContactsResponse
class BulkFetchContactsResponse extends Object implements Serializable-
Serialized Fields
-
errorCount
Integer errorCount
-
errorIndexes
List<Integer> errorIndexes
-
results
List<BulkResponseResultExternalContactEntity> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkFetchNotesResponse
class BulkFetchNotesResponse extends Object implements Serializable-
Serialized Fields
-
errorCount
Integer errorCount
-
errorIndexes
List<Integer> errorIndexes
-
results
List<BulkResponseResultNoteEntity> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkFetchOrganizationsResponse
class BulkFetchOrganizationsResponse extends Object implements Serializable-
Serialized Fields
-
errorCount
Integer errorCount
-
errorIndexes
List<Integer> errorIndexes
-
results
List<BulkResponseResultExternalOrganizationEntity> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkFetchRelationshipsResponse
class BulkFetchRelationshipsResponse extends Object implements Serializable-
Serialized Fields
-
errorCount
Integer errorCount
-
errorIndexes
List<Integer> errorIndexes
-
results
List<BulkResponseResultRelationshipEntity> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkIdsRequest
class BulkIdsRequest extends Object implements Serializable-
Serialized Fields
-
entities
List<WritableEntity> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkNotesRequest
class BulkNotesRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BulkNotesResponse
class BulkNotesResponse extends Object implements Serializable-
Serialized Fields
-
errorCount
Integer errorCount
-
errorIndexes
List<Integer> errorIndexes
-
results
List<BulkResponseResultNoteNote> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkOrganizationsRequest
class BulkOrganizationsRequest extends Object implements Serializable-
Serialized Fields
-
entities
List<ExternalOrganization> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkOrganizationsResponse
class BulkOrganizationsResponse extends Object implements Serializable-
Serialized Fields
-
errorCount
Integer errorCount
-
errorIndexes
List<Integer> errorIndexes
-
results
List<BulkResponseResultExternalOrganizationExternalOrganization> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkRelationshipsRequest
class BulkRelationshipsRequest extends Object implements Serializable-
Serialized Fields
-
entities
List<Relationship> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkRelationshipsResponse
class BulkRelationshipsResponse extends Object implements Serializable-
Serialized Fields
-
errorCount
Integer errorCount
-
errorIndexes
List<Integer> errorIndexes
-
results
List<BulkResponseResultRelationshipRelationship> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkResponse
class BulkResponse extends Object implements Serializable-
Serialized Fields
-
errorCount
Integer errorCount
-
errorIndexes
List<Integer> errorIndexes
-
results
List<BulkResult> results
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkResponseResultExternalContactEntity
class BulkResponseResultExternalContactEntity extends Object implements Serializable-
Serialized Fields
-
entity
ExternalContact entity
-
error
BulkErrorEntity error
-
id
String id
-
success
Boolean success
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkResponseResultExternalContactExternalContact
class BulkResponseResultExternalContactExternalContact extends Object implements Serializable-
Serialized Fields
-
entity
ExternalContact entity
-
error
BulkErrorExternalContact error
-
id
String id
-
success
Boolean success
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkResponseResultExternalOrganizationEntity
class BulkResponseResultExternalOrganizationEntity extends Object implements Serializable-
Serialized Fields
-
entity
ExternalOrganization entity
-
error
BulkErrorEntity error
-
id
String id
-
success
Boolean success
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkResponseResultExternalOrganizationExternalOrganization
class BulkResponseResultExternalOrganizationExternalOrganization extends Object implements Serializable-
Serialized Fields
-
entity
ExternalOrganization entity
-
error
BulkErrorExternalOrganization error
-
id
String id
-
success
Boolean success
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkResponseResultNoteEntity
class BulkResponseResultNoteEntity extends Object implements Serializable-
Serialized Fields
-
entity
Note entity
-
error
BulkErrorEntity error
-
id
String id
-
success
Boolean success
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkResponseResultNoteNote
class BulkResponseResultNoteNote extends Object implements Serializable-
Serialized Fields
-
entity
Note entity
-
error
BulkErrorNote error
-
id
String id
-
success
Boolean success
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkResponseResultRelationshipEntity
class BulkResponseResultRelationshipEntity extends Object implements Serializable-
Serialized Fields
-
entity
Relationship entity
-
error
BulkErrorEntity error
-
id
String id
-
success
Boolean success
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkResponseResultRelationshipRelationship
class BulkResponseResultRelationshipRelationship extends Object implements Serializable-
Serialized Fields
-
entity
Relationship entity
-
error
BulkErrorRelationship error
-
id
String id
-
success
Boolean success
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkResponseResultVoidEntity
class BulkResponseResultVoidEntity extends Object implements Serializable-
Serialized Fields
-
entity
Object entity
-
error
BulkErrorEntity error
-
id
String id
-
success
Boolean success
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkResult
class BulkResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BulkShiftTradeStateUpdateRequest
class BulkShiftTradeStateUpdateRequest extends Object implements Serializable-
Serialized Fields
-
entities
List<BulkUpdateShiftTradeStateRequestItem> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkUpdateShiftTradeStateRequestItem
class BulkUpdateShiftTradeStateRequestItem extends Object implements Serializable-
Serialized Fields
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
state
BulkUpdateShiftTradeStateRequestItem.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkUpdateShiftTradeStateResponse
class BulkUpdateShiftTradeStateResponse extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
BulkUpdateShiftTradeStateResult result
-
status
BulkUpdateShiftTradeStateResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkUpdateShiftTradeStateResult
class BulkUpdateShiftTradeStateResult extends Object implements Serializable-
Serialized Fields
-
entities
List<BulkUpdateShiftTradeStateResultItem> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BulkUpdateShiftTradeStateResultItem
class BulkUpdateShiftTradeStateResultItem extends Object implements Serializable-
Serialized Fields
-
failureReason
BulkUpdateShiftTradeStateResultItem.FailureReasonEnum failureReason
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
reviewedBy
UserReference reviewedBy
-
reviewedDate
Date reviewedDate
-
state
BulkUpdateShiftTradeStateResultItem.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.Bullseye
class Bullseye extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuManagementUnitScheduleSummary
class BuManagementUnitScheduleSummary extends Object implements Serializable-
Serialized Fields
-
agentCount
Integer agentCount
-
agents
List<UserReference> agents
-
endDate
Date endDate
-
managementUnit
ManagementUnitReference managementUnit
-
startDate
Date startDate
-
-
-
Class com.mypurecloud.sdk.v2.model.BuPlanningGroupHeadcountForecast
class BuPlanningGroupHeadcountForecast extends Object implements Serializable-
Serialized Fields
-
planningGroup
PlanningGroupReference planningGroup
-
requiredPerInterval
List<Double> requiredPerInterval
-
requiredWithoutShrinkagePerInterval
List<Double> requiredWithoutShrinkagePerInterval
-
-
-
Class com.mypurecloud.sdk.v2.model.BuQueryAdherenceExplanationsRequest
class BuQueryAdherenceExplanationsRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuQueryAdherenceExplanationsResponse
class BuQueryAdherenceExplanationsResponse extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
job
AdherenceExplanationJobReference job
-
result
AdherenceExplanationListingBuQueryResponse result
-
-
-
Class com.mypurecloud.sdk.v2.model.BuQueryAgentSchedulesRequest
class BuQueryAgentSchedulesRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuRescheduleAgentScheduleResult
class BuRescheduleAgentScheduleResult extends Object implements Serializable-
Serialized Fields
-
downloadResult
MuRescheduleResultWrapper downloadResult
-
downloadUrl
String downloadUrl
-
managementUnit
ManagementUnitReference managementUnit
-
-
-
Class com.mypurecloud.sdk.v2.model.BuRescheduleRequest
class BuRescheduleRequest extends Object implements Serializable-
Serialized Fields
-
activityCodeIds
List<String> activityCodeIds
-
agentIds
List<String> agentIds
-
doNotChangeDailyPaidTime
Boolean doNotChangeDailyPaidTime
-
doNotChangeManuallyEditedShifts
Boolean doNotChangeManuallyEditedShifts
-
doNotChangeShiftStartTimes
Boolean doNotChangeShiftStartTimes
-
doNotChangeWeeklyPaidTime
Boolean doNotChangeWeeklyPaidTime
-
endDate
Date endDate
-
managementUnitIds
List<String> managementUnitIds
-
startDate
Date startDate
-
-
-
Class com.mypurecloud.sdk.v2.model.BuRescheduleResult
class BuRescheduleResult extends Object implements Serializable-
Serialized Fields
-
agentSchedules
List<BuRescheduleAgentScheduleResult> agentSchedules
-
generationResults
ScheduleGenerationResult generationResults
-
generationResultsDownloadUrl
String generationResultsDownloadUrl
-
headcountForecast
BuHeadcountForecast headcountForecast
-
headcountForecastDownloadUrl
String headcountForecastDownloadUrl
-
-
-
Class com.mypurecloud.sdk.v2.model.BuScheduleListing
class BuScheduleListing extends Object implements Serializable-
Serialized Fields
-
entities
List<BuScheduleListItem> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BuScheduleListItem
class BuScheduleListItem extends Object implements Serializable-
Serialized Fields
-
description
String description
-
generationResults
ScheduleGenerationResultSummary generationResults
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
published
Boolean published
-
selfUri
String selfUri
-
shortTermForecast
BuShortTermForecastReference shortTermForecast
-
weekCount
Integer weekCount
-
weekDate
LocalDate weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.BuScheduleMetadata
class BuScheduleMetadata extends Object implements Serializable-
Serialized Fields
-
description
String description
-
generationResults
ScheduleGenerationResultSummary generationResults
-
id
String id
-
managementUnits
List<BuManagementUnitScheduleSummary> managementUnits
-
metadata
WfmVersionedEntityMetadata metadata
-
published
Boolean published
-
selfUri
String selfUri
-
shortTermForecast
BuShortTermForecastReference shortTermForecast
-
weekCount
Integer weekCount
-
weekDate
LocalDate weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.BuScheduleReference
class BuScheduleReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuScheduleReferenceForMuRoute
class BuScheduleReferenceForMuRoute extends Object implements Serializable-
Serialized Fields
-
businessUnit
BusinessUnitReference businessUnit
-
id
String id
-
selfUri
String selfUri
-
weekDate
LocalDate weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.BuScheduleRun
class BuScheduleRun extends Object implements Serializable-
Serialized Fields
-
id
String id
-
intradayRescheduling
Boolean intradayRescheduling
-
messageCount
Integer messageCount
-
messageSeverityCounts
List<SchedulerMessageSeverityCount> messageSeverityCounts
-
percentComplete
Double percentComplete
-
reschedulingOptions
ReschedulingOptionsRunResponse reschedulingOptions
-
reschedulingResultExpiration
Date reschedulingResultExpiration
-
schedule
BuScheduleReference schedule
-
scheduleDescription
String scheduleDescription
-
schedulerRunId
String schedulerRunId
-
schedulingCanceledBy
UserReference schedulingCanceledBy
-
schedulingCompletedTime
Date schedulingCompletedTime
-
schedulingStartedBy
UserReference schedulingStartedBy
-
schedulingStartTime
Date schedulingStartTime
-
selfUri
String selfUri
-
state
BuScheduleRun.StateEnum state
-
targetWeek
LocalDate targetWeek
-
weekCount
Integer weekCount
-
-
-
Class com.mypurecloud.sdk.v2.model.BuScheduleRunListing
class BuScheduleRunListing extends Object implements Serializable-
Serialized Fields
-
entities
List<BuScheduleRun> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BuSchedulingSettingsRequest
class BuSchedulingSettingsRequest extends Object implements Serializable-
Serialized Fields
-
messageSeverities
List<SchedulerMessageTypeSeverity> messageSeverities
-
-
-
Class com.mypurecloud.sdk.v2.model.BuSchedulingSettingsResponse
class BuSchedulingSettingsResponse extends Object implements Serializable-
Serialized Fields
-
messageSeverities
List<SchedulerMessageTypeSeverity> messageSeverities
-
-
-
Class com.mypurecloud.sdk.v2.model.BuSearchAgentSchedulesRequest
class BuSearchAgentSchedulesRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuServiceLevel
class BuServiceLevel extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BuShortTermForecast
class BuShortTermForecast extends Object implements Serializable-
Serialized Fields
-
canUseForScheduling
Boolean canUseForScheduling
-
creationMethod
BuShortTermForecast.CreationMethodEnum creationMethod
-
description
String description
-
generationResults
BuForecastGenerationResult generationResults
-
id
String id
-
legacy
Boolean legacy
-
metadata
WfmVersionedEntityMetadata metadata
-
modifications
List<BuForecastModification> modifications
-
planningGroups
ForecastPlanningGroupsResponse planningGroups
-
planningGroupsVersion
Integer planningGroupsVersion
-
referenceStartDate
Date referenceStartDate
-
selfUri
String selfUri
-
sourceDays
List<ForecastSourceDayPointer> sourceDays
-
timeZone
String timeZone
-
weekCount
Integer weekCount
-
weekDate
LocalDate weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.BuShortTermForecastingSettings
class BuShortTermForecastingSettings extends Object implements Serializable-
Serialized Fields
-
defaultHistoryWeeks
Integer defaultHistoryWeeks
-
-
-
Class com.mypurecloud.sdk.v2.model.BuShortTermForecastListing
class BuShortTermForecastListing extends Object implements Serializable-
Serialized Fields
-
entities
List<BuShortTermForecastListItem> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BuShortTermForecastListItem
class BuShortTermForecastListItem extends Object implements Serializable-
Serialized Fields
-
canUseForScheduling
Boolean canUseForScheduling
-
creationMethod
BuShortTermForecastListItem.CreationMethodEnum creationMethod
-
description
String description
-
id
String id
-
legacy
Boolean legacy
-
metadata
WfmVersionedEntityMetadata metadata
-
selfUri
String selfUri
-
weekCount
Integer weekCount
-
weekDate
LocalDate weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.BuShortTermForecastReference
class BuShortTermForecastReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BusinessUnitActivityCode
class BusinessUnitActivityCode extends Object implements Serializable-
Serialized Fields
-
active
Boolean active
-
agentTimeOffSelectable
Boolean agentTimeOffSelectable
-
category
BusinessUnitActivityCode.CategoryEnum category
-
countsAsPaidTime
Boolean countsAsPaidTime
-
countsAsWorkTime
Boolean countsAsWorkTime
-
countsTowardShrinkage
Boolean countsTowardShrinkage
-
defaultCode
Boolean defaultCode
-
id
String id
-
interruptible
Boolean interruptible
-
lengthInMinutes
Integer lengthInMinutes
-
metadata
WfmVersionedEntityMetadata metadata
-
name
String name
-
plannedShrinkage
Boolean plannedShrinkage
-
secondaryPresences
List<SecondaryPresence> secondaryPresences
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.BusinessUnitActivityCodeListing
class BusinessUnitActivityCodeListing extends Object implements Serializable-
Serialized Fields
-
entities
List<BusinessUnitActivityCode> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BusinessUnitListing
class BusinessUnitListing extends Object implements Serializable-
Serialized Fields
-
entities
List<BusinessUnitListItem> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.BusinessUnitListItem
class BusinessUnitListItem extends Object implements Serializable-
Serialized Fields
-
authorized
Boolean authorized
-
division
DivisionReference division
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.BusinessUnitReference
class BusinessUnitReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.BusinessUnitResponse
class BusinessUnitResponse extends Object implements Serializable-
Serialized Fields
-
division
DivisionReference division
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
settings
BusinessUnitSettingsResponse settings
-
-
-
Class com.mypurecloud.sdk.v2.model.BusinessUnitSettingsResponse
class BusinessUnitSettingsResponse extends Object implements Serializable-
Serialized Fields
-
metadata
WfmVersionedEntityMetadata metadata
-
scheduling
BuSchedulingSettingsResponse scheduling
-
shortTermForecasting
BuShortTermForecastingSettings shortTermForecasting
-
startDayOfWeek
BusinessUnitSettingsResponse.StartDayOfWeekEnum startDayOfWeek
-
timeZone
String timeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.ButtonComponent
class ButtonComponent extends Object implements Serializable-
Serialized Fields
-
actions
ContentActions actions
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.ButtonResponse
class ButtonResponse extends Object implements Serializable-
Serialized Fields
-
messageType
ButtonResponse.MessageTypeEnum messageType
-
payload
String payload
-
text
String text
-
type
ButtonResponse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.BuUpdateAgentScheduleUploadSchema
class BuUpdateAgentScheduleUploadSchema extends Object implements Serializable-
Serialized Fields
-
delete
Boolean delete
-
fullDayTimeOffMarkers
List<BuFullDayTimeOffMarker> fullDayTimeOffMarkers
-
metadata
WfmVersionedEntityMetadata metadata
-
shifts
List<BuAgentScheduleShift> shifts
-
userId
String userId
-
workPlanId
ValueWrapperString workPlanId
-
workPlanIdsPerWeek
ListWrapperString workPlanIdsPerWeek
-
-
-
Class com.mypurecloud.sdk.v2.model.CalendarUrlResponse
class CalendarUrlResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Calibration
class Calibration extends Object implements Serializable-
Serialized Fields
-
agent
User agent
-
averageScore
Integer averageScore
-
calibrator
User calibrator
-
contextId
String contextId
-
conversation
ConversationReference conversation
-
createdDate
Date createdDate
-
evaluationForm
EvaluationForm evaluationForm
-
evaluations
List<Evaluation> evaluations
-
evaluators
List<User> evaluators
-
expertEvaluator
User expertEvaluator
-
highScore
Integer highScore
-
id
String id
-
lowScore
Integer lowScore
-
name
String name
-
scoringIndex
Evaluation scoringIndex
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CalibrationAssignment
class CalibrationAssignment extends Object implements Serializable-
Serialized Fields
-
calibrator
User calibrator
-
evaluationForm
EvaluationForm evaluationForm
-
evaluators
List<User> evaluators
-
expertEvaluator
User expertEvaluator
-
-
-
Class com.mypurecloud.sdk.v2.model.CalibrationCreate
class CalibrationCreate extends Object implements Serializable-
Serialized Fields
-
agent
User agent
-
averageScore
Integer averageScore
-
calibrator
User calibrator
-
contextId
String contextId
-
conversation
ConversationReference conversation
-
createdDate
Date createdDate
-
evaluationForm
EvaluationForm evaluationForm
-
evaluations
List<Evaluation> evaluations
-
evaluators
List<User> evaluators
-
expertEvaluator
User expertEvaluator
-
highScore
Integer highScore
-
id
String id
-
lowScore
Integer lowScore
-
name
String name
-
scoringIndex
Evaluation scoringIndex
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CalibrationEntityListing
class CalibrationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Call
class Call extends Object implements Serializable-
Serialized Fields
-
afterCallWork
AfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
agentAssistantId
String agentAssistantId
-
confined
Boolean confined
-
connectedTime
Date connectedTime
-
direction
Call.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectReasons
List<DisconnectReason> disconnectReasons
-
disconnectType
Call.DisconnectTypeEnum disconnectType
-
disposition
Disposition disposition
-
documentId
String documentId
-
errorInfo
ErrorInfo errorInfo
-
faxStatus
FaxStatus faxStatus
-
held
Boolean held
-
id
String id
-
initialState
Call.InitialStateEnum initialState
-
muted
Boolean muted
-
other
Address other
-
peerId
String peerId
-
provider
String provider
-
recording
Boolean recording
-
recordingId
String recordingId
-
recordingState
Call.RecordingStateEnum recordingState
-
scriptId
String scriptId
-
securePause
Boolean securePause
-
segments
List<Segment> segments
-
self
Address self
-
startAlertingTime
Date startAlertingTime
-
startHoldTime
Date startHoldTime
-
state
Call.StateEnum state
-
uuiData
String uuiData
-
wrapup
Wrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.CallableContactsDiagnostic
class CallableContactsDiagnostic extends Object implements Serializable-
Serialized Fields
-
attemptLimits
DomainEntityRef attemptLimits
-
callableTimeSet
DomainEntityRef callableTimeSet
-
dncLists
List<DomainEntityRef> dncLists
-
ruleSets
List<DomainEntityRef> ruleSets
-
-
-
Class com.mypurecloud.sdk.v2.model.CallableTime
class CallableTime extends Object implements Serializable-
Serialized Fields
-
timeSlots
List<CampaignTimeSlot> timeSlots
-
timeZoneId
String timeZoneId
-
-
-
Class com.mypurecloud.sdk.v2.model.CallableTimeSet
class CallableTimeSet extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CallableTimeSetEntityListing
class CallableTimeSetEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CallableWindow
class CallableWindow extends Object implements Serializable-
Serialized Fields
-
mapped
AtzmTimeSlot mapped
-
unmapped
AtzmTimeSlotWithTimeZone unmapped
-
-
-
Class com.mypurecloud.sdk.v2.model.Callback
class Callback extends Object implements Serializable-
Serialized Fields
-
afterCallWork
AfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
automatedCallbackConfigId
String automatedCallbackConfigId
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
callerId
String callerId
-
callerIdName
String callerIdName
-
connectedTime
Date connectedTime
-
dialerPreview
DialerPreview dialerPreview
-
direction
Callback.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
Callback.DisconnectTypeEnum disconnectType
-
externalCampaign
Boolean externalCampaign
-
held
Boolean held
-
id
String id
-
initialState
Callback.InitialStateEnum initialState
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
segments
List<Segment> segments
-
skipEnabled
Boolean skipEnabled
-
startAlertingTime
Date startAlertingTime
-
startHoldTime
Date startHoldTime
-
state
Callback.StateEnum state
-
timeoutSeconds
Integer timeoutSeconds
-
voicemail
Voicemail voicemail
-
wrapup
Wrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.CallbackBasic
class CallbackBasic extends Object implements Serializable-
Serialized Fields
-
afterCallWork
AfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
automatedCallbackConfigId
String automatedCallbackConfigId
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
callerId
String callerId
-
callerIdName
String callerIdName
-
connectedTime
Date connectedTime
-
dialerPreview
DialerPreview dialerPreview
-
direction
CallbackBasic.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
CallbackBasic.DisconnectTypeEnum disconnectType
-
externalCampaign
Boolean externalCampaign
-
held
Boolean held
-
id
String id
-
initialState
CallbackBasic.InitialStateEnum initialState
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
segments
List<Segment> segments
-
skipEnabled
Boolean skipEnabled
-
startAlertingTime
Date startAlertingTime
-
startHoldTime
Date startHoldTime
-
state
CallbackBasic.StateEnum state
-
timeoutSeconds
Integer timeoutSeconds
-
voicemail
Voicemail voicemail
-
wrapup
Wrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.CallbackConversation
class CallbackConversation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
otherMediaUris
List<String> otherMediaUris
-
participants
List<CallbackMediaParticipant> participants
-
recentTransfers
List<TransferResponse> recentTransfers
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CallbackConversationEntityListing
class CallbackConversationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CallbackDisconnectIdentifier
class CallbackDisconnectIdentifier extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CallbackIdentifier
class CallbackIdentifier extends Object implements Serializable-
Serialized Fields
-
id
String id
-
type
CallbackIdentifier.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.CallbackMediaParticipant
class CallbackMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
automatedCallbackConfigId
String automatedCallbackConfigId
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
connectedTime
Date connectedTime
-
conversationRoutingData
ConversationRoutingData conversationRoutingData
-
direction
CallbackMediaParticipant.DirectionEnum direction
-
disconnectType
CallbackMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ErrorInfo errorInfo
-
externalCampaign
Boolean externalCampaign
-
externalContact
DomainEntityRef externalContact
-
externalOrganization
DomainEntityRef externalOrganization
-
flaggedReason
CallbackMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
journeyContext
JourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
name
String name
-
outboundPreview
DialerPreview outboundPreview
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
DomainEntityRef queue
-
script
DomainEntityRef script
-
skipEnabled
Boolean skipEnabled
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
CallbackMediaParticipant.StateEnum state
-
team
DomainEntityRef team
-
timeoutSeconds
Integer timeoutSeconds
-
user
DomainEntityRef user
-
voicemail
Voicemail voicemail
-
wrapup
Wrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.CallbackMediaSettings
class CallbackMediaSettings extends Object implements Serializable-
Serialized Fields
-
alertingTimeoutSeconds
Integer alertingTimeoutSeconds
-
enableAutoAnswer
Boolean enableAutoAnswer
-
serviceLevel
ServiceLevel serviceLevel
-
subTypeSettings
Map<String,
BaseMediaSettings> subTypeSettings
-
-
-
Class com.mypurecloud.sdk.v2.model.CallBasic
class CallBasic extends Object implements Serializable-
Serialized Fields
-
afterCallWork
AfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
agentAssistantId
String agentAssistantId
-
confined
Boolean confined
-
connectedTime
Date connectedTime
-
direction
CallBasic.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectReasons
List<DisconnectReason> disconnectReasons
-
disconnectType
CallBasic.DisconnectTypeEnum disconnectType
-
disposition
Disposition disposition
-
documentId
String documentId
-
errorInfo
ErrorInfo errorInfo
-
faxStatus
FaxStatus faxStatus
-
held
Boolean held
-
id
String id
-
initialState
CallBasic.InitialStateEnum initialState
-
muted
Boolean muted
-
other
Address other
-
peerId
String peerId
-
provider
String provider
-
recording
Boolean recording
-
recordingId
String recordingId
-
recordingState
CallBasic.RecordingStateEnum recordingState
-
scriptId
String scriptId
-
securePause
Boolean securePause
-
segments
List<Segment> segments
-
self
Address self
-
startAlertingTime
Date startAlertingTime
-
startHoldTime
Date startHoldTime
-
state
CallBasic.StateEnum state
-
uuiData
String uuiData
-
wrapup
Wrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.CallCommand
class CallCommand extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CallConversation
class CallConversation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
maxParticipants
Integer maxParticipants
-
name
String name
-
otherMediaUris
List<String> otherMediaUris
-
participants
List<CallMediaParticipant> participants
-
recentTransfers
List<TransferResponse> recentTransfers
-
recordingState
CallConversation.RecordingStateEnum recordingState
-
securePause
Boolean securePause
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CallConversationEntityListing
class CallConversationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CallForwarding
class CallForwarding extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CallForwardingEventCall
class CallForwardingEventCall extends Object implements Serializable-
Serialized Fields
-
targets
List<CallForwardingEventTarget> targets
-
-
-
Class com.mypurecloud.sdk.v2.model.CallForwardingEventCallForwarding
class CallForwardingEventCallForwarding extends Object implements Serializable-
Serialized Fields
-
calls
List<CallForwardingEventCall> calls
-
enabled
Boolean enabled
-
modifiedDate
Date modifiedDate
-
user
CallForwardingEventUser user
-
voicemail
String voicemail
-
-
-
Class com.mypurecloud.sdk.v2.model.CallForwardingEventTarget
class CallForwardingEventTarget extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CallForwardingEventUser
class CallForwardingEventUser extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.CallHistoryConversation
class CallHistoryConversation extends Object implements Serializable-
Serialized Fields
-
direction
CallHistoryConversation.DirectionEnum direction
-
hadCobrowse
Boolean hadCobrowse
-
hadScreenShare
Boolean hadScreenShare
-
id
String id
-
missedCall
Boolean missedCall
-
name
String name
-
participants
List<CallHistoryParticipant> participants
-
selfUri
String selfUri
-
startTime
Date startTime
-
wasCallback
Boolean wasCallback
-
wasConference
Boolean wasConference
-
wasOutboundCampaign
Boolean wasOutboundCampaign
-
wentToVoicemail
Boolean wentToVoicemail
-
-
-
Class com.mypurecloud.sdk.v2.model.CallHistoryConversationEntityListing
class CallHistoryConversationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CallHistoryParticipant
class CallHistoryParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
ani
String ani
-
didInteract
Boolean didInteract
-
direction
CallHistoryParticipant.DirectionEnum direction
-
disconnectType
CallHistoryParticipant.DisconnectTypeEnum disconnectType
-
dnis
String dnis
-
endTime
Date endTime
-
externalContact
ExternalContact externalContact
-
externalOrganization
ExternalOrganization externalOrganization
-
flaggedReason
CallHistoryParticipant.FlaggedReasonEnum flaggedReason
-
group
Group group
-
id
String id
-
name
String name
-
outboundCampaign
Campaign outboundCampaign
-
purpose
String purpose
-
queue
Queue queue
-
sipResponseCodes
List<Long> sipResponseCodes
-
startTime
Date startTime
-
user
User user
-
-
-
Class com.mypurecloud.sdk.v2.model.CallMediaParticipant
class CallMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
ani
String ani
-
attributes
Map<String,
String> attributes -
bargedParticipantId
String bargedParticipantId
-
bargedTime
Date bargedTime
-
coachedParticipantId
String coachedParticipantId
-
confined
Boolean confined
-
connectedTime
Date connectedTime
-
consultParticipantId
String consultParticipantId
-
conversationRoutingData
ConversationRoutingData conversationRoutingData
-
direction
CallMediaParticipant.DirectionEnum direction
-
disconnectType
CallMediaParticipant.DisconnectTypeEnum disconnectType
-
dnis
String dnis
-
documentId
String documentId
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ErrorInfo errorInfo
-
externalContact
DomainEntityRef externalContact
-
externalOrganization
DomainEntityRef externalOrganization
-
faxStatus
FaxStatus faxStatus
-
flaggedReason
CallMediaParticipant.FlaggedReasonEnum flaggedReason
-
group
DomainEntityRef group
-
held
Boolean held
-
id
String id
-
journeyContext
JourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
monitoredParticipantId
String monitoredParticipantId
-
muted
Boolean muted
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
DomainEntityRef queue
-
recording
Boolean recording
-
recordingState
CallMediaParticipant.RecordingStateEnum recordingState
-
script
DomainEntityRef script
-
securePause
Boolean securePause
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
CallMediaParticipant.StateEnum state
-
team
DomainEntityRef team
-
user
DomainEntityRef user
-
uuiData
String uuiData
-
wrapup
Wrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.CallMediaPolicy
class CallMediaPolicy extends Object implements Serializable-
Serialized Fields
-
actions
PolicyActions actions
-
conditions
CallMediaPolicyConditions conditions
-
-
-
Class com.mypurecloud.sdk.v2.model.CallMediaPolicyConditions
class CallMediaPolicyConditions extends Object implements Serializable-
Serialized Fields
-
dateRanges
List<String> dateRanges
-
directions
List<CallMediaPolicyConditions.DirectionsEnum> directions
-
duration
DurationCondition duration
-
forQueues
List<Queue> forQueues
-
forUsers
List<User> forUsers
-
languages
List<Language> languages
-
timeAllowed
TimeAllowed timeAllowed
-
wrapupCodes
List<WrapupCode> wrapupCodes
-
-
-
Class com.mypurecloud.sdk.v2.model.CallRecord
class CallRecord extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CallRoute
class CallRoute extends Object implements Serializable-
Serialized Fields
-
targets
List<CallTarget> targets
-
-
-
Class com.mypurecloud.sdk.v2.model.CallTarget
class CallTarget extends Object implements Serializable-
Serialized Fields
-
type
CallTarget.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.CallToAction
class CallToAction extends Object implements Serializable-
Serialized Fields
-
target
CallToAction.TargetEnum target
-
text
String text
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.Campaign
class Campaign extends Object implements Serializable-
Serialized Fields
-
abandonRate
Double abandonRate
-
alwaysRunning
Boolean alwaysRunning
-
callableTimeSet
DomainEntityRef callableTimeSet
-
callAnalysisLanguage
String callAnalysisLanguage
-
callAnalysisResponseSet
DomainEntityRef callAnalysisResponseSet
-
callerAddress
String callerAddress
-
callerName
String callerName
-
campaignStatus
Campaign.CampaignStatusEnum campaignStatus
-
contactList
DomainEntityRef contactList
-
contactListFilters
List<DomainEntityRef> contactListFilters
-
contactSort
ContactSort contactSort
-
contactSorts
List<ContactSort> contactSorts
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dialingMode
Campaign.DialingModeEnum dialingMode
-
division
DomainEntityRef division
-
dncLists
List<DomainEntityRef> dncLists
-
dynamicContactQueueingSettings
DynamicContactQueueingSettings dynamicContactQueueingSettings
-
edgeGroup
DomainEntityRef edgeGroup
-
errors
List<RestErrorDetail> errors
-
id
String id
-
name
String name
-
noAnswerTimeout
Integer noAnswerTimeout
-
outboundLineCount
Integer outboundLineCount
-
phoneColumns
List<PhoneColumn> phoneColumns
-
previewTimeOutSeconds
Long previewTimeOutSeconds
-
priority
Integer priority
-
queue
DomainEntityRef queue
-
ruleSets
List<DomainEntityRef> ruleSets
-
script
DomainEntityRef script
-
selfUri
String selfUri
-
site
DomainEntityRef site
-
skipPreviewDisabled
Boolean skipPreviewDisabled
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignDiagnostics
class CampaignDiagnostics extends Object implements Serializable-
Serialized Fields
-
callableContacts
CallableContactsDiagnostic callableContacts
-
outstandingInteractionsCount
Integer outstandingInteractionsCount
-
queueUtilizationDiagnostic
QueueUtilizationDiagnostic queueUtilizationDiagnostic
-
ruleSetDiagnostics
List<RuleSetDiagnostic> ruleSetDiagnostics
-
scheduledInteractionsCount
Integer scheduledInteractionsCount
-
timeZoneRescheduledCallsCount
Integer timeZoneRescheduledCallsCount
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignDivisionView
class CampaignDivisionView extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CampaignDivisionViewListing
class CampaignDivisionViewListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CampaignEntityListing
class CampaignEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CampaignInteraction
class CampaignInteraction extends Object implements Serializable-
Serialized Fields
-
activePreviewCall
Boolean activePreviewCall
-
agent
DomainEntityRef agent
-
callerAddress
String callerAddress
-
callerName
String callerName
-
callPlacedTime
Date callPlacedTime
-
callRoutedTime
Date callRoutedTime
-
campaign
DomainEntityRef campaign
-
contact
DomainEntityRef contact
-
conversation
ConversationBasic conversation
-
creationTime
Date creationTime
-
destinationAddress
String destinationAddress
-
dialerSystemParticipantId
String dialerSystemParticipantId
-
dialingMode
String dialingMode
-
disposition
CampaignInteraction.DispositionEnum disposition
-
id
String id
-
lastActivePreviewWrapupTime
Date lastActivePreviewWrapupTime
-
previewConnectedTime
Date previewConnectedTime
-
previewPopDeliveredTime
Date previewPopDeliveredTime
-
queue
DomainEntityRef queue
-
script
DomainEntityRef script
-
skills
List<DomainEntityRef> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignInteractions
class CampaignInteractions extends Object implements Serializable-
Serialized Fields
-
campaign
DomainEntityRef campaign
-
interactingInteractions
List<CampaignInteraction> interactingInteractions
-
pendingInteractions
List<CampaignInteraction> pendingInteractions
-
previewingInteractions
List<CampaignInteraction> previewingInteractions
-
proceedingInteractions
List<CampaignInteraction> proceedingInteractions
-
scheduledInteractions
List<CampaignInteraction> scheduledInteractions
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignProgress
class CampaignProgress extends Object implements Serializable-
Serialized Fields
-
campaign
DomainEntityRef campaign
-
contactList
DomainEntityRef contactList
-
numberOfContactsCalled
Long numberOfContactsCalled
-
numberOfContactsMessaged
Long numberOfContactsMessaged
-
percentage
Long percentage
-
totalNumberOfContacts
Long totalNumberOfContacts
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignRule
class CampaignRule extends Object implements Serializable-
Serialized Fields
-
campaignRuleActions
List<CampaignRuleAction> campaignRuleActions
-
campaignRuleConditions
List<CampaignRuleCondition> campaignRuleConditions
-
campaignRuleEntities
CampaignRuleEntities campaignRuleEntities
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
enabled
Boolean enabled
-
id
String id
-
matchAnyConditions
Boolean matchAnyConditions
-
name
String name
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignRuleAction
class CampaignRuleAction extends Object implements Serializable-
Serialized Fields
-
actionType
CampaignRuleAction.ActionTypeEnum actionType
-
campaignRuleActionEntities
CampaignRuleActionEntities campaignRuleActionEntities
-
id
String id
-
parameters
CampaignRuleParameters parameters
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignRuleActionEntities
class CampaignRuleActionEntities extends Object implements Serializable-
Serialized Fields
-
campaigns
List<DomainEntityRef> campaigns
-
sequences
List<DomainEntityRef> sequences
-
useTriggeringEntity
Boolean useTriggeringEntity
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignRuleCondition
class CampaignRuleCondition extends Object implements Serializable-
Serialized Fields
-
conditionType
CampaignRuleCondition.ConditionTypeEnum conditionType
-
id
String id
-
parameters
CampaignRuleParameters parameters
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignRuleEntities
class CampaignRuleEntities extends Object implements Serializable-
Serialized Fields
-
campaigns
List<DomainEntityRef> campaigns
-
sequences
List<DomainEntityRef> sequences
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignRuleEntityListing
class CampaignRuleEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CampaignRuleParameters
class CampaignRuleParameters extends Object implements Serializable-
Serialized Fields
-
dialingMode
CampaignRuleParameters.DialingModeEnum dialingMode
-
operator
CampaignRuleParameters.OperatorEnum operator
-
priority
CampaignRuleParameters.PriorityEnum priority
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignSchedule
class CampaignSchedule extends Object implements Serializable-
Serialized Fields
-
campaign
DomainEntityRef campaign
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
intervals
List<ScheduleInterval> intervals
-
name
String name
-
selfUri
String selfUri
-
timeZone
String timeZone
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignSequence
class CampaignSequence extends Object implements Serializable-
Serialized Fields
-
campaigns
List<DomainEntityRef> campaigns
-
currentCampaign
Integer currentCampaign
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
name
String name
-
repeat
Boolean repeat
-
selfUri
String selfUri
-
status
CampaignSequence.StatusEnum status
-
stopMessage
String stopMessage
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignSequenceEntityListing
class CampaignSequenceEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CampaignStats
class CampaignStats extends Object implements Serializable-
Serialized Fields
-
adjustedCallsPerAgent
Double adjustedCallsPerAgent
-
contactRate
ConnectRate contactRate
-
effectiveIdleAgents
Double effectiveIdleAgents
-
idleAgents
Integer idleAgents
-
outstandingCalls
Integer outstandingCalls
-
scheduledCalls
Integer scheduledCalls
-
timeZoneRescheduledCalls
Integer timeZoneRescheduledCalls
-
-
-
Class com.mypurecloud.sdk.v2.model.CampaignTimeSlot
class CampaignTimeSlot extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Card
class Card extends Object implements Serializable-
Serialized Fields
-
actions
List<CardAction> actions
-
defaultAction
CardAction defaultAction
-
description
String description
-
title
String title
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.CardAction
class CardAction extends Object implements Serializable-
Serialized Fields
-
isSelected
Boolean isSelected
-
payload
String payload
-
text
String text
-
type
CardAction.TypeEnum type
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.Category
class Category extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.CategoryEntityListing
class CategoryEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CategoryListing
class CategoryListing extends Object implements Serializable-
Serialized Fields
-
entities
List<KnowledgeCategory> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CategoryReference
class CategoryReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
parentCategory
CategoryReference parentCategory
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CategoryRequest
class CategoryRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CategoryResponse
class CategoryResponse extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
documentCount
Integer documentCount
-
id
String id
-
knowledgeBase
KnowledgeBaseReference knowledgeBase
-
name
String name
-
parentCategory
CategoryReference parentCategory
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CategoryResponseListing
class CategoryResponseListing extends Object implements Serializable-
Serialized Fields
-
entities
List<CategoryResponse> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.Certificate
class Certificate extends Object implements Serializable-
Serialized Fields
-
certificate
String certificate
-
-
-
Class com.mypurecloud.sdk.v2.model.CertificateAuthorityEntityListing
class CertificateAuthorityEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CertificateDetails
class CertificateDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Change
class Change extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ChangeMyPasswordRequest
class ChangeMyPasswordRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ChangePasswordRequest
class ChangePasswordRequest extends Object implements Serializable-
Serialized Fields
-
newPassword
String newPassword
-
-
-
Class com.mypurecloud.sdk.v2.model.Channel
class Channel extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ChannelEntityListing
class ChannelEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ChannelTopic
class ChannelTopic extends Object implements Serializable-
Serialized Fields
-
id
String id
-
rejectionReason
String rejectionReason
-
selfUri
String selfUri
-
state
ChannelTopic.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.ChannelTopicEntityListing
class ChannelTopicEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<ChannelTopic> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.Chat
class Chat extends Object implements Serializable-
Serialized Fields
-
jabberId
String jabberId
-
-
-
Class com.mypurecloud.sdk.v2.model.ChatBadgeTopicBadgeEntity
class ChatBadgeTopicBadgeEntity extends Object implements Serializable-
Serialized Fields
-
jabberId
String jabberId
-
-
-
Class com.mypurecloud.sdk.v2.model.ChatBadgeTopicChatBadge
class ChatBadgeTopicChatBadge extends Object implements Serializable-
Serialized Fields
-
entity
ChatBadgeTopicBadgeEntity entity
-
lastUnreadNotificationDate
Date lastUnreadNotificationDate
-
unreadCount
Integer unreadCount
-
-
-
Class com.mypurecloud.sdk.v2.model.ChatConversation
class ChatConversation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
otherMediaUris
List<String> otherMediaUris
-
participants
List<ChatMediaParticipant> participants
-
recentTransfers
List<TransferResponse> recentTransfers
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.ChatConversationEntityListing
class ChatConversationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ChatMediaParticipant
class ChatMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
avatarImageUrl
String avatarImageUrl
-
connectedTime
Date connectedTime
-
conversationRoutingData
ConversationRoutingData conversationRoutingData
-
direction
ChatMediaParticipant.DirectionEnum direction
-
disconnectType
ChatMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ErrorInfo errorInfo
-
externalContact
DomainEntityRef externalContact
-
externalOrganization
DomainEntityRef externalOrganization
-
flaggedReason
ChatMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
journeyContext
JourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
DomainEntityRef queue
-
roomId
String roomId
-
script
DomainEntityRef script
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
ChatMediaParticipant.StateEnum state
-
team
DomainEntityRef team
-
user
DomainEntityRef user
-
wrapup
Wrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ChatMediaPolicy
class ChatMediaPolicy extends Object implements Serializable-
Serialized Fields
-
actions
PolicyActions actions
-
conditions
ChatMediaPolicyConditions conditions
-
-
-
Class com.mypurecloud.sdk.v2.model.ChatMediaPolicyConditions
class ChatMediaPolicyConditions extends Object implements Serializable-
Serialized Fields
-
dateRanges
List<String> dateRanges
-
duration
DurationCondition duration
-
forQueues
List<Queue> forQueues
-
forUsers
List<User> forUsers
-
languages
List<Language> languages
-
timeAllowed
TimeAllowed timeAllowed
-
wrapupCodes
List<WrapupCode> wrapupCodes
-
-
-
Class com.mypurecloud.sdk.v2.model.ChatMessage
class ChatMessage extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.ChatMessageUser
class ChatMessageUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ChatSettings
class ChatSettings extends Object implements Serializable-
Serialized Fields
-
messageRetentionPeriodDays
Integer messageRetentionPeriodDays
-
-
-
Class com.mypurecloud.sdk.v2.model.Check
class Check extends Object implements Serializable-
Serialized Fields
-
result
Check.ResultEnum result
-
type
Check.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ClientApp
class ClientApp extends Object implements Serializable-
Serialized Fields
-
attributes
Map<String,
String> attributes -
config
ClientAppConfigurationInfo config
-
id
String id
-
integrationType
IntegrationType integrationType
-
intendedState
ClientApp.IntendedStateEnum intendedState
-
name
String name
-
notes
String notes
-
reportedState
IntegrationStatusInfo reportedState
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.ClientAppConfigurationInfo
class ClientAppConfigurationInfo extends Object implements Serializable-
Serialized Fields
-
current
IntegrationConfiguration current
-
effective
EffectiveConfiguration effective
-
-
-
Class com.mypurecloud.sdk.v2.model.ClientAppEntityListing
class ClientAppEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ClonedUser
class ClonedUser extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
trustor
DomainEntityRef trustor
-
-
-
Class com.mypurecloud.sdk.v2.model.ClonedUserEntityListing
class ClonedUserEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<ClonedUser> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.CloseButtonStyleProperties
class CloseButtonStyleProperties extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CoachingAnnotation
class CoachingAnnotation extends Object implements Serializable-
Serialized Fields
-
accessType
CoachingAnnotation.AccessTypeEnum accessType
-
createdBy
UserReference createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
isDeleted
Boolean isDeleted
-
modifiedBy
UserReference modifiedBy
-
selfUri
String selfUri
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.CoachingAnnotationCreateRequest
class CoachingAnnotationCreateRequest extends Object implements Serializable-
Serialized Fields
-
accessType
CoachingAnnotationCreateRequest.AccessTypeEnum accessType
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.CoachingAnnotationList
class CoachingAnnotationList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CoachingAppointmentAggregateRequest
class CoachingAppointmentAggregateRequest extends Object implements Serializable-
Serialized Fields
-
filter
QueryRequestFilter filter
-
groupBy
List<CoachingAppointmentAggregateRequest.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<CoachingAppointmentAggregateRequest.MetricsEnum> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.CoachingAppointmentAggregateResponse
class CoachingAppointmentAggregateResponse extends Object implements Serializable-
Serialized Fields
-
results
List<QueryResponseGroupedData> results
-
-
-
Class com.mypurecloud.sdk.v2.model.CoachingAppointmentReference
class CoachingAppointmentReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CoachingAppointmentResponse
class CoachingAppointmentResponse extends Object implements Serializable-
Serialized Fields
-
attendees
List<UserReference> attendees
-
conversations
List<ConversationReference> conversations
-
createdBy
UserReference createdBy
-
dateCompleted
Date dateCompleted
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateStart
Date dateStart
-
description
String description
-
documents
List<DocumentReference> documents
-
externalLinks
List<String> externalLinks
-
facilitator
UserReference facilitator
-
id
String id
-
isOverdue
Boolean isOverdue
-
lengthInMinutes
Integer lengthInMinutes
-
modifiedBy
UserReference modifiedBy
-
name
String name
-
selfUri
String selfUri
-
status
CoachingAppointmentResponse.StatusEnum status
-
wfmSchedule
WfmScheduleReference wfmSchedule
-
-
-
Class com.mypurecloud.sdk.v2.model.CoachingAppointmentResponseList
class CoachingAppointmentResponseList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CoachingAppointmentStatusRequest
class CoachingAppointmentStatusRequest extends Object implements Serializable-
Serialized Fields
-
status
CoachingAppointmentStatusRequest.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.CoachingAppointmentStatusResponse
class CoachingAppointmentStatusResponse extends Object implements Serializable-
Serialized Fields
-
appointment
CoachingAppointmentReference appointment
-
createdBy
UserReference createdBy
-
dateCreated
Date dateCreated
-
status
CoachingAppointmentStatusResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.CoachingAppointmentStatusResponseList
class CoachingAppointmentStatusResponseList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CoachingNotification
class CoachingNotification extends Object implements Serializable-
Serialized Fields
-
actionType
CoachingNotification.ActionTypeEnum actionType
-
appointment
CoachingAppointmentResponse appointment
-
dateStart
Date dateStart
-
id
String id
-
lengthInMinutes
Integer lengthInMinutes
-
markedAsRead
Boolean markedAsRead
-
name
String name
-
relationship
CoachingNotification.RelationshipEnum relationship
-
selfUri
String selfUri
-
status
CoachingNotification.StatusEnum status
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.CoachingNotificationList
class CoachingNotificationList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CoachingSlot
class CoachingSlot extends Object implements Serializable-
Serialized Fields
-
dateStart
Date dateStart
-
differenceRating
CoachingSlot.DifferenceRatingEnum differenceRating
-
lengthInMinutes
Integer lengthInMinutes
-
staffingDifference
Double staffingDifference
-
wfmSchedule
WfmScheduleReference wfmSchedule
-
-
-
Class com.mypurecloud.sdk.v2.model.CoachingSlotsRequest
class CoachingSlotsRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CoachingSlotsResponse
class CoachingSlotsResponse extends Object implements Serializable-
Serialized Fields
-
attendeeSchedules
List<UserAvailableTimes> attendeeSchedules
-
facilitatorSchedules
List<UserAvailableTimes> facilitatorSchedules
-
suggestedSlots
List<CoachingSlot> suggestedSlots
-
wfmScheduleActivities
List<WfmScheduleActivity> wfmScheduleActivities
-
-
-
Class com.mypurecloud.sdk.v2.model.CobrowseConversation
class CobrowseConversation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
otherMediaUris
List<String> otherMediaUris
-
participants
List<CobrowseMediaParticipant> participants
-
recentTransfers
List<TransferResponse> recentTransfers
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CobrowseConversationEntityListing
class CobrowseConversationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CobrowseMediaParticipant
class CobrowseMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
cobrowseRole
String cobrowseRole
-
cobrowseSessionId
String cobrowseSessionId
-
connectedTime
Date connectedTime
-
controlling
List<String> controlling
-
conversationRoutingData
ConversationRoutingData conversationRoutingData
-
direction
CobrowseMediaParticipant.DirectionEnum direction
-
disconnectType
CobrowseMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ErrorInfo errorInfo
-
externalContact
DomainEntityRef externalContact
-
externalOrganization
DomainEntityRef externalOrganization
-
flaggedReason
CobrowseMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
journeyContext
JourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
name
String name
-
peer
String peer
-
provider
String provider
-
providerEventTime
Date providerEventTime
-
purpose
String purpose
-
queue
DomainEntityRef queue
-
script
DomainEntityRef script
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
CobrowseMediaParticipant.StateEnum state
-
team
DomainEntityRef team
-
user
DomainEntityRef user
-
viewerUrl
String viewerUrl
-
wrapup
Wrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.Cobrowsesession
class Cobrowsesession extends Object implements Serializable-
Serialized Fields
-
afterCallWork
AfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
cobrowseRole
String cobrowseRole
-
cobrowseSessionId
String cobrowseSessionId
-
connectedTime
Date connectedTime
-
controlling
List<String> controlling
-
disconnectedTime
Date disconnectedTime
-
disconnectType
Cobrowsesession.DisconnectTypeEnum disconnectType
-
id
String id
-
initialState
Cobrowsesession.InitialStateEnum initialState
-
peerId
String peerId
-
provider
String provider
-
providerEventTime
Date providerEventTime
-
segments
List<Segment> segments
-
self
Address self
-
startAlertingTime
Date startAlertingTime
-
state
Cobrowsesession.StateEnum state
-
viewerUrl
String viewerUrl
-
wrapup
Wrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.CobrowseSettings
class CobrowseSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CobrowseWebMessagingSession
class CobrowseWebMessagingSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ColumnDataTypeSpecification
class ColumnDataTypeSpecification extends Object implements Serializable-
Serialized Fields
-
columnDataType
ColumnDataTypeSpecification.ColumnDataTypeEnum columnDataType
-
columnName
String columnName
-
max
Integer max
-
maxLength
Integer maxLength
-
min
Integer min
-
-
-
Class com.mypurecloud.sdk.v2.model.ColumnStatus
class ColumnStatus extends Object implements Serializable-
Serialized Fields
-
contactable
Boolean contactable
-
-
-
Class com.mypurecloud.sdk.v2.model.CommandStatus
class CommandStatus extends Object implements Serializable-
Serialized Fields
-
commandType
CommandStatus.CommandTypeEnum commandType
-
document
Document document
-
expiration
Date expiration
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
statusCode
CommandStatus.StatusCodeEnum statusCode
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.CommandStatusEntityListing
class CommandStatusEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CommonCampaign
class CommonCampaign extends Object implements Serializable-
Serialized Fields
-
division
Division division
-
id
String id
-
mediaType
CommonCampaign.MediaTypeEnum mediaType
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CommonCampaignDivisionView
class CommonCampaignDivisionView extends Object implements Serializable-
Serialized Fields
-
division
Division division
-
id
String id
-
mediaType
CommonCampaignDivisionView.MediaTypeEnum mediaType
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CommonCampaignDivisionViewEntityListing
class CommonCampaignDivisionViewEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CommonCampaignEntityListing
class CommonCampaignEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CommunicationAnsweredEvent
class CommunicationAnsweredEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CommunicationDispositionAppliedEvent
class CommunicationDispositionAppliedEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CommunicationEndedEvent
class CommunicationEndedEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ComparisonPeriod
class ComparisonPeriod extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ComparisonPeriodListing
class ComparisonPeriodListing extends Object implements Serializable-
Serialized Fields
-
entities
List<ComparisonPeriod> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.ComplexVariableInfo
class ComplexVariableInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Compliance
class Compliance extends Object implements Serializable-
Serialized Fields
-
helpSettings
List<HelpSettings> helpSettings
-
optInSettings
List<OptInSettings> optInSettings
-
stopSettings
List<StopSettings> stopSettings
-
-
-
Class com.mypurecloud.sdk.v2.model.ComplianceResponse
class ComplianceResponse extends Object implements Serializable-
Serialized Fields
-
message
String message
-
-
-
Class com.mypurecloud.sdk.v2.model.Condition
class Condition extends Object implements Serializable-
Serialized Fields
-
agentWrapupField
String agentWrapupField
-
attributeName
String attributeName
-
callAnalysisResultField
String callAnalysisResultField
-
codes
List<String> codes
-
contactColumnToDataActionFieldMappings
List<ContactColumnToDataActionFieldMapping> contactColumnToDataActionFieldMappings
-
contactIdField
String contactIdField
-
dataAction
DomainEntityRef dataAction
-
dataNotFoundResolution
Boolean dataNotFoundResolution
-
inverted
Boolean inverted
-
operator
Condition.OperatorEnum operator
-
predicates
List<DataActionConditionPredicate> predicates
-
property
String property
-
propertyType
Condition.PropertyTypeEnum propertyType
-
type
Condition.TypeEnum type
-
value
String value
-
valueType
Condition.ValueTypeEnum valueType
-
-
-
Class com.mypurecloud.sdk.v2.model.ConditionalGroupRouting
class ConditionalGroupRouting extends Object implements Serializable-
Serialized Fields
-
rules
List<ConditionalGroupRoutingRule> rules
-
-
-
Class com.mypurecloud.sdk.v2.model.ConditionalGroupRoutingRule
class ConditionalGroupRoutingRule extends Object implements Serializable-
Serialized Fields
-
conditionValue
Double conditionValue
-
groups
List<MemberGroup> groups
-
metric
ConditionalGroupRoutingRule.MetricEnum metric
-
operator
ConditionalGroupRoutingRule.OperatorEnum operator
-
queue
DomainEntityRef queue
-
waitSeconds
Integer waitSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.ConfigurationOverrides
class ConfigurationOverrides extends Object implements Serializable-
Serialized Fields
-
priority
Boolean priority
-
-
-
Class com.mypurecloud.sdk.v2.model.ConnectedEdge
class ConnectedEdge extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConnectedQueue
class ConnectedQueue extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConnectedUser
class ConnectedUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConnectRate
class ConnectRate extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConstraintConflictMessage
class ConstraintConflictMessage extends Object implements Serializable-
Serialized Fields
-
conflictedConstraintMessages
List<WorkPlanConstraintMessage> conflictedConstraintMessages
-
message
WorkPlanConstraintConflictMessage message
-
-
-
Class com.mypurecloud.sdk.v2.model.ConsultTransfer
class ConsultTransfer extends Object implements Serializable-
Serialized Fields
-
destination
Destination destination
-
speakTo
ConsultTransfer.SpeakToEnum speakTo
-
-
-
Class com.mypurecloud.sdk.v2.model.ConsultTransferEvent
class ConsultTransferEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConsultTransferResponse
class ConsultTransferResponse extends Object implements Serializable-
Serialized Fields
-
destinationParticipantId
String destinationParticipantId
-
-
-
Class com.mypurecloud.sdk.v2.model.ConsultTransferUpdate
class ConsultTransferUpdate extends Object implements Serializable-
Serialized Fields
-
speakTo
ConsultTransferUpdate.SpeakToEnum speakTo
-
-
-
Class com.mypurecloud.sdk.v2.model.ConsumedResourcesEntityListing
class ConsumedResourcesEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConsumingResourcesEntityListing
class ConsumingResourcesEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Contact
class Contact extends Object implements Serializable-
Serialized Fields
-
address
String address
-
countryCode
String countryCode
-
display
String display
-
extension
String extension
-
integration
String integration
-
mediaType
Contact.MediaTypeEnum mediaType
-
type
Contact.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactableStatus
class ContactableStatus extends Object implements Serializable-
Serialized Fields
-
columnStatus
Map<String,
ColumnStatus> columnStatus -
contactable
Boolean contactable
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactAddress
class ContactAddress extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactAddressableEntityRef
class ContactAddressableEntityRef extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactAddressConditionSettings
class ContactAddressConditionSettings extends Object implements Serializable-
Serialized Fields
-
operator
ContactAddressConditionSettings.OperatorEnum operator
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactAddressTypeConditionSettings
class ContactAddressTypeConditionSettings extends Object implements Serializable-
Serialized Fields
-
operator
ContactAddressTypeConditionSettings.OperatorEnum operator
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactCallbackRequest
class ContactCallbackRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactCenterSettings
class ContactCenterSettings extends Object implements Serializable-
Serialized Fields
-
removeSkillsFromBlindTransfer
Boolean removeSkillsFromBlindTransfer
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactColumnConditionSettings
class ContactColumnConditionSettings extends Object implements Serializable-
Serialized Fields
-
columnName
String columnName
-
operator
ContactColumnConditionSettings.OperatorEnum operator
-
value
String value
-
valueType
ContactColumnConditionSettings.ValueTypeEnum valueType
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactColumnTimeZone
class ContactColumnTimeZone extends Object implements Serializable-
Serialized Fields
-
columnType
ContactColumnTimeZone.ColumnTypeEnum columnType
-
timeZone
String timeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactColumnToDataActionFieldMapping
class ContactColumnToDataActionFieldMapping extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactDetailEventTopicContactUpdateEvent
class ContactDetailEventTopicContactUpdateEvent extends Object implements Serializable-
Serialized Fields
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
ani
String ani
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Integer callbackScheduledTime
-
callbackUserName
String callbackUserName
-
conversationExternalContactIds
List<String> conversationExternalContactIds
-
conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
-
conversationId
String conversationId
-
direction
ContactDetailEventTopicContactUpdateEvent.DirectionEnum direction
-
dnis
String dnis
-
eventTime
Integer eventTime
-
externalContactId
String externalContactId
-
externalOrganizationId
String externalOrganizationId
-
mediaType
ContactDetailEventTopicContactUpdateEvent.MediaTypeEnum mediaType
-
messageType
ContactDetailEventTopicContactUpdateEvent.MessageTypeEnum messageType
-
participantId
String participantId
-
provider
String provider
-
sessionId
String sessionId
-
subject
String subject
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactIdentifier
class ContactIdentifier extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
type
ContactIdentifier.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactList
class ContactList extends Object implements Serializable-
Serialized Fields
-
attemptLimits
DomainEntityRef attemptLimits
-
automaticTimeZoneMapping
Boolean automaticTimeZoneMapping
-
columnDataTypeSpecifications
List<ColumnDataTypeSpecification> columnDataTypeSpecifications
-
columnNames
List<String> columnNames
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
division
DomainEntityRef division
-
emailColumns
List<EmailColumn> emailColumns
-
id
String id
-
importStatus
ImportStatus importStatus
-
name
String name
-
phoneColumns
List<ContactPhoneNumberColumn> phoneColumns
-
previewModeAcceptedValues
List<String> previewModeAcceptedValues
-
previewModeColumnName
String previewModeColumnName
-
selfUri
String selfUri
-
size
Long size
-
version
Integer version
-
zipCodeColumnName
String zipCodeColumnName
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactListDivisionView
class ContactListDivisionView extends Object implements Serializable-
Serialized Fields
-
columnNames
List<String> columnNames
-
division
Division division
-
emailColumns
List<EmailColumn> emailColumns
-
id
String id
-
importStatus
ImportStatus importStatus
-
name
String name
-
phoneColumns
List<ContactPhoneNumberColumn> phoneColumns
-
selfUri
String selfUri
-
size
Long size
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactListDivisionViewListing
class ContactListDivisionViewListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactlistDownloadReadyExportUri
class ContactlistDownloadReadyExportUri extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactlistDownloadReadyObject
class ContactlistDownloadReadyObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactListEntityListing
class ContactListEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactListFilter
class ContactListFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<ContactListFilterClause> clauses
-
contactList
DomainEntityRef contactList
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
filterType
ContactListFilter.FilterTypeEnum filterType
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactListFilterClause
class ContactListFilterClause extends Object implements Serializable-
Serialized Fields
-
filterType
ContactListFilterClause.FilterTypeEnum filterType
-
predicates
List<ContactListFilterPredicate> predicates
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactListFilterEntityListing
class ContactListFilterEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactListFilterPredicate
class ContactListFilterPredicate extends Object implements Serializable-
Serialized Fields
-
column
String column
-
columnType
ContactListFilterPredicate.ColumnTypeEnum columnType
-
inverted
Boolean inverted
-
operator
ContactListFilterPredicate.OperatorEnum operator
-
range
ContactListFilterRange range
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactListFilterRange
class ContactListFilterRange extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactlistImportStatusImportStatus
class ContactlistImportStatusImportStatus extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.ContactlistImportStatusObject
class ContactlistImportStatusObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactListing
class ContactListing extends Object implements Serializable-
Serialized Fields
-
entities
List<ExternalContact> entities
-
firstUri
String firstUri
-
lastUri
String lastUri
-
nextUri
String nextUri
-
pageCount
Integer pageCount
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
partialResults
Boolean partialResults
-
previousUri
String previousUri
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.ContactPhoneNumberColumn
class ContactPhoneNumberColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContactSort
class ContactSort extends Object implements Serializable-
Serialized Fields
-
direction
ContactSort.DirectionEnum direction
-
fieldName
String fieldName
-
numeric
Boolean numeric
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentActions
class ContentActions extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContentAttachment
class ContentAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContentAttributeFilterItem
class ContentAttributeFilterItem extends Object implements Serializable-
Serialized Fields
-
id
String id
-
operator
ContentAttributeFilterItem.OperatorEnum operator
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentButtonResponse
class ContentButtonResponse extends Object implements Serializable-
Serialized Fields
-
id
String id
-
payload
String payload
-
text
String text
-
type
ContentButtonResponse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentCard
class ContentCard extends Object implements Serializable-
Serialized Fields
-
actions
List<ContentCardAction> actions
-
defaultAction
ContentCardAction defaultAction
-
description
String description
-
image
String image
-
title
String title
-
video
String video
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentCardAction
class ContentCardAction extends Object implements Serializable-
Serialized Fields
-
payload
String payload
-
text
String text
-
type
ContentCardAction.TypeEnum type
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentCarousel
class ContentCarousel extends Object implements Serializable-
Serialized Fields
-
cards
List<ContentCard> cards
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentFacetFilterItem
class ContentFacetFilterItem extends Object implements Serializable-
Serialized Fields
-
name
String name
-
operator
ContentFacetFilterItem.OperatorEnum operator
-
type
ContentFacetFilterItem.TypeEnum type
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentFilterItem
class ContentFilterItem extends Object implements Serializable-
Serialized Fields
-
name
String name
-
operator
ContentFilterItem.OperatorEnum operator
-
type
ContentFilterItem.TypeEnum type
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentGeneric
class ContentGeneric extends Object implements Serializable-
Serialized Fields
-
actions
ContentActions actions
-
components
List<ButtonComponent> components
-
description
String description
-
image
String image
-
title
String title
-
video
String video
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentList
class ContentList extends Object implements Serializable-
Serialized Fields
-
actions
ContentActions actions
-
components
List<ListItemComponent> components
-
description
String description
-
id
String id
-
listType
ContentList.ListTypeEnum listType
-
submitLabel
String submitLabel
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentLocation
class ContentLocation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContentManagementSingleDocumentTopicDocumentDataV2
class ContentManagementSingleDocumentTopicDocumentDataV2 extends Object implements Serializable-
Serialized Fields
-
changeNumber
Integer changeNumber
-
contentLength
Integer contentLength
-
contentType
String contentType
-
createdBy
ContentManagementSingleDocumentTopicUserData createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateUploaded
Date dateUploaded
-
filename
String filename
-
id
String id
-
lockInfo
ContentManagementSingleDocumentTopicLockData lockInfo
-
name
String name
-
selfUri
String selfUri
-
uploadedBy
ContentManagementSingleDocumentTopicUserData uploadedBy
-
workspace
ContentManagementSingleDocumentTopicWorkspaceData workspace
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentManagementSingleDocumentTopicLockData
class ContentManagementSingleDocumentTopicLockData extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateExpires
Date dateExpires
-
lockedBy
ContentManagementSingleDocumentTopicUserData lockedBy
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentManagementSingleDocumentTopicUserData
class ContentManagementSingleDocumentTopicUserData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContentManagementSingleDocumentTopicWorkspaceData
class ContentManagementSingleDocumentTopicWorkspaceData extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentManagementWorkspaceDocumentsTopicDocumentDataV2
class ContentManagementWorkspaceDocumentsTopicDocumentDataV2 extends Object implements Serializable-
Serialized Fields
-
changeNumber
Integer changeNumber
-
contentLength
Integer contentLength
-
contentType
String contentType
-
createdBy
ContentManagementWorkspaceDocumentsTopicUserData createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateUploaded
Date dateUploaded
-
filename
String filename
-
id
String id
-
lockInfo
ContentManagementWorkspaceDocumentsTopicLockData lockInfo
-
name
String name
-
selfUri
String selfUri
-
uploadedBy
ContentManagementWorkspaceDocumentsTopicUserData uploadedBy
-
workspace
ContentManagementWorkspaceDocumentsTopicWorkspaceData workspace
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentManagementWorkspaceDocumentsTopicLockData
class ContentManagementWorkspaceDocumentsTopicLockData extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateExpires
Date dateExpires
-
lockedBy
ContentManagementWorkspaceDocumentsTopicUserData lockedBy
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentManagementWorkspaceDocumentsTopicUserData
class ContentManagementWorkspaceDocumentsTopicUserData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContentManagementWorkspaceDocumentsTopicWorkspaceData
class ContentManagementWorkspaceDocumentsTopicWorkspaceData extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentNotificationTemplate
class ContentNotificationTemplate extends Object implements Serializable-
Serialized Fields
-
body
NotificationTemplateBody body
-
footer
NotificationTemplateFooter footer
-
header
NotificationTemplateHeader header
-
id
String id
-
language
String language
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentOffer
class ContentOffer extends Object implements Serializable-
Serialized Fields
-
body
String body
-
callToAction
CallToAction callToAction
-
displayMode
ContentOffer.DisplayModeEnum displayMode
-
headline
String headline
-
imageUrl
String imageUrl
-
layoutMode
ContentOffer.LayoutModeEnum layoutMode
-
style
ContentOfferStylingConfiguration style
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentOfferStyleProperties
class ContentOfferStyleProperties extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContentOfferStylingConfiguration
class ContentOfferStylingConfiguration extends Object implements Serializable-
Serialized Fields
-
body
TextStyleProperties body
-
closeButton
CloseButtonStyleProperties closeButton
-
ctaButton
CtaButtonStyleProperties ctaButton
-
headline
TextStyleProperties headline
-
offer
ContentOfferStyleProperties offer
-
position
ContentPositionProperties position
-
title
TextStyleProperties title
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentPositionProperties
class ContentPositionProperties extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContentPostback
class ContentPostback extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContentQueryRequest
class ContentQueryRequest extends Object implements Serializable-
Serialized Fields
-
attributeFilters
List<ContentAttributeFilterItem> attributeFilters
-
facetNameRequests
List<String> facetNameRequests
-
filters
List<ContentFacetFilterItem> filters
-
includeShares
Boolean includeShares
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
queryPhrase
String queryPhrase
-
sort
List<ContentSortItem> sort
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentQuickReply
class ContentQuickReply extends Object implements Serializable-
Serialized Fields
-
action
ContentQuickReply.ActionEnum action
-
id
String id
-
image
String image
-
payload
String payload
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentQuickReplyV2
class ContentQuickReplyV2 extends Object implements Serializable-
Serialized Fields
-
actions
List<ContentQuickReply> actions
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentReaction
class ContentReaction extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
reactionType
ContentReaction.ReactionTypeEnum reactionType
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentSetting
class ContentSetting extends Object implements Serializable-
Serialized Fields
-
story
StorySetting story
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentSortItem
class ContentSortItem extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ContentStory
class ContentStory extends Object implements Serializable-
Serialized Fields
-
replyToId
String replyToId
-
type
ContentStory.TypeEnum type
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.ContentText
class ContentText extends Object implements Serializable-
Serialized Fields
-
body
String body
-
type
ContentText.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.Context
class Context extends Object implements Serializable-
Serialized Fields
-
patterns
List<ContextPattern> patterns
-
-
-
Class com.mypurecloud.sdk.v2.model.ContextEntity
class ContextEntity extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.ContextIntent
class ContextIntent extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.ContextPattern
class ContextPattern extends Object implements Serializable-
Serialized Fields
-
criteria
List<EntityTypeCriteria> criteria
-
-
-
Class com.mypurecloud.sdk.v2.model.Conversation
class Conversation extends Object implements Serializable-
Serialized Fields
-
address
String address
-
conversationIds
List<String> conversationIds
-
divisions
List<ConversationDivisionMembership> divisions
-
endTime
Date endTime
-
externalTag
String externalTag
-
id
String id
-
maxParticipants
Integer maxParticipants
-
name
String name
-
participants
List<Participant> participants
-
recentTransfers
List<TransferResponse> recentTransfers
-
recordingState
Conversation.RecordingStateEnum recordingState
-
securePause
Boolean securePause
-
selfUri
String selfUri
-
startTime
Date startTime
-
state
Conversation.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationActivityData
class ConversationActivityData extends Object implements Serializable-
Serialized Fields
-
data
List<ConversationActivityMetricValue> data
-
entities
List<ConversationActivityEntityData> entities
-
group
Map<String,
String> group -
truncated
Boolean truncated
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationActivityEntityData
class ConversationActivityEntityData extends Object implements Serializable-
Serialized Fields
-
activityDate
Date activityDate
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
ani
String ani
-
conversationId
String conversationId
-
convertedFrom
String convertedFrom
-
convertedTo
String convertedTo
-
direction
ConversationActivityEntityData.DirectionEnum direction
-
dnis
String dnis
-
mediaType
ConversationActivityEntityData.MediaTypeEnum mediaType
-
metric
ConversationActivityEntityData.MetricEnum metric
-
participantName
String participantName
-
queueId
String queueId
-
requestedLanguageId
String requestedLanguageId
-
requestedRoutings
List<ConversationActivityEntityData.RequestedRoutingsEnum> requestedRoutings
-
requestedRoutingSkillIds
List<String> requestedRoutingSkillIds
-
routingPriority
Long routingPriority
-
scoredAgents
List<ConversationActivityScoredAgent> scoredAgents
-
sessionId
String sessionId
-
teamId
String teamId
-
usedRouting
ConversationActivityEntityData.UsedRoutingEnum usedRouting
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationActivityMetricValue
class ConversationActivityMetricValue extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
metric
ConversationActivityMetricValue.MetricEnum metric
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationActivityQuery
class ConversationActivityQuery extends Object implements Serializable-
Serialized Fields
-
filter
ConversationActivityQueryFilter filter
-
groupBy
List<ConversationActivityQuery.GroupByEnum> groupBy
-
metrics
List<ConversationActivityQueryMetric> metrics
-
order
ConversationActivityQuery.OrderEnum order
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationActivityQueryClause
class ConversationActivityQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<ConversationActivityQueryPredicate> predicates
-
type
ConversationActivityQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationActivityQueryFilter
class ConversationActivityQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<ConversationActivityQueryClause> clauses
-
predicates
List<ConversationActivityQueryPredicate> predicates
-
type
ConversationActivityQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationActivityQueryMetric
class ConversationActivityQueryMetric extends Object implements Serializable-
Serialized Fields
-
details
Boolean details
-
metric
ConversationActivityQueryMetric.MetricEnum metric
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationActivityQueryPredicate
class ConversationActivityQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
ConversationActivityQueryPredicate.DimensionEnum dimension
-
operator
ConversationActivityQueryPredicate.OperatorEnum operator
-
type
ConversationActivityQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationActivityResponse
class ConversationActivityResponse extends Object implements Serializable-
Serialized Fields
-
entityIdDimension
ConversationActivityResponse.EntityIdDimensionEnum entityIdDimension
-
results
List<ConversationActivityData> results
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationActivityScoredAgent
class ConversationActivityScoredAgent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationAggregateDataContainer
class ConversationAggregateDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<StatisticalResponse> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationAggregateQueryClause
class ConversationAggregateQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<ConversationAggregateQueryPredicate> predicates
-
type
ConversationAggregateQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationAggregateQueryFilter
class ConversationAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<ConversationAggregateQueryClause> clauses
-
predicates
List<ConversationAggregateQueryPredicate> predicates
-
type
ConversationAggregateQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationAggregateQueryPredicate
class ConversationAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
ConversationAggregateQueryPredicate.DimensionEnum dimension
-
operator
ConversationAggregateQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
ConversationAggregateQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationAggregateQueryResponse
class ConversationAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
results
List<ConversationAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationAggregationQuery
class ConversationAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
ConversationAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
ConversationAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<ConversationAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<ConversationAggregationQuery.MetricsEnum> metrics
-
timeZone
String timeZone
-
views
List<ConversationAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationAggregationView
class ConversationAggregationView extends Object implements Serializable-
Serialized Fields
-
function
ConversationAggregationView.FunctionEnum function
-
name
String name
-
range
AggregationRange range
-
target
ConversationAggregationView.TargetEnum target
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationAppSettings
class ConversationAppSettings extends Object implements Serializable-
Serialized Fields
-
autoStart
AutoStart autoStart
-
autoStartType
ConversationAppSettings.AutoStartTypeEnum autoStartType
-
conversationClear
ConversationClearSettings conversationClear
-
conversationDisconnect
ConversationDisconnectSettings conversationDisconnect
-
enabled
Boolean enabled
-
humanize
Humanize humanize
-
markdown
Markdown markdown
-
showAgentTypingIndicator
Boolean showAgentTypingIndicator
-
showUserTypingIndicator
Boolean showUserTypingIndicator
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationAssociation
class ConversationAssociation extends Object implements Serializable-
Serialized Fields
-
communicationId
String communicationId
-
conversationId
String conversationId
-
externalContactId
String externalContactId
-
mediaType
ConversationAssociation.MediaTypeEnum mediaType
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationAsyncAggregateQueryResponse
class ConversationAsyncAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
results
List<ConversationAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationAsyncAggregationQuery
class ConversationAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
ConversationAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
ConversationAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<ConversationAsyncAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<ConversationAsyncAggregationQuery.MetricsEnum> metrics
-
pageSize
Integer pageSize
-
timeZone
String timeZone
-
views
List<ConversationAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationBasic
class ConversationBasic extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicCallbackConversation
class ConversationCallbackEventTopicCallbackConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicCallbackMediaParticipant
class ConversationCallbackEventTopicCallbackMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
automatedCallbackConfigId
String automatedCallbackConfigId
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
connectedTime
Date connectedTime
-
conversationRoutingData
ConversationCallbackEventTopicConversationRoutingData conversationRoutingData
-
direction
ConversationCallbackEventTopicCallbackMediaParticipant.DirectionEnum direction
-
disconnectType
ConversationCallbackEventTopicCallbackMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ConversationCallbackEventTopicErrorBody errorInfo
-
externalCampaign
Boolean externalCampaign
-
externalContact
ConversationCallbackEventTopicUriReference externalContact
-
externalOrganization
ConversationCallbackEventTopicUriReference externalOrganization
-
flaggedReason
ConversationCallbackEventTopicCallbackMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
ConversationCallbackEventTopicCallbackMediaParticipant.InitialStateEnum initialState
-
journeyContext
ConversationCallbackEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
name
String name
-
outboundPreview
ConversationCallbackEventTopicDialerPreview outboundPreview
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
ConversationCallbackEventTopicUriReference queue
-
screenRecordingState
String screenRecordingState
-
script
ConversationCallbackEventTopicUriReference script
-
skipEnabled
Boolean skipEnabled
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
ConversationCallbackEventTopicCallbackMediaParticipant.StateEnum state
-
team
ConversationCallbackEventTopicUriReference team
-
timeoutSeconds
Integer timeoutSeconds
-
user
ConversationCallbackEventTopicUriReference user
-
voicemail
ConversationCallbackEventTopicVoicemail voicemail
-
wrapup
ConversationCallbackEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicConversationRoutingData
class ConversationCallbackEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
ConversationCallbackEventTopicUriReference language
-
priority
Integer priority
-
queue
ConversationCallbackEventTopicUriReference queue
-
scoredAgents
List<ConversationCallbackEventTopicScoredAgent> scoredAgents
-
skills
List<ConversationCallbackEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicDetail
class ConversationCallbackEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicDialerPreview
class ConversationCallbackEventTopicDialerPreview extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicErrorBody
class ConversationCallbackEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<ConversationCallbackEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<ConversationCallbackEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicJourneyAction
class ConversationCallbackEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
ConversationCallbackEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicJourneyActionMap
class ConversationCallbackEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicJourneyContext
class ConversationCallbackEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
ConversationCallbackEventTopicJourneyCustomer customer
-
customerSession
ConversationCallbackEventTopicJourneyCustomerSession customerSession
-
triggeringAction
ConversationCallbackEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicJourneyCustomer
class ConversationCallbackEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicJourneyCustomerSession
class ConversationCallbackEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicPhoneNumberColumn
class ConversationCallbackEventTopicPhoneNumberColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicScoredAgent
class ConversationCallbackEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
ConversationCallbackEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicUriReference
class ConversationCallbackEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicVoicemail
class ConversationCallbackEventTopicVoicemail extends Object implements Serializable-
Serialized Fields
-
id
String id
-
uploadStatus
ConversationCallbackEventTopicVoicemail.UploadStatusEnum uploadStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicWrapup
class ConversationCallbackEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicCallConversation
class ConversationCallEventTopicCallConversation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
maxParticipants
Integer maxParticipants
-
name
String name
-
otherMediaUris
List<String> otherMediaUris
-
participants
List<ConversationCallEventTopicCallMediaParticipant> participants
-
recordingState
ConversationCallEventTopicCallConversation.RecordingStateEnum recordingState
-
securePause
Boolean securePause
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicCallMediaParticipant
class ConversationCallEventTopicCallMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
ani
String ani
-
attributes
Map<String,
String> attributes -
bargedParticipantId
String bargedParticipantId
-
bargedTime
Date bargedTime
-
coachedParticipantId
String coachedParticipantId
-
confined
Boolean confined
-
connectedTime
Date connectedTime
-
consultParticipantId
String consultParticipantId
-
conversationRoutingData
ConversationCallEventTopicConversationRoutingData conversationRoutingData
-
direction
ConversationCallEventTopicCallMediaParticipant.DirectionEnum direction
-
disconnectType
ConversationCallEventTopicCallMediaParticipant.DisconnectTypeEnum disconnectType
-
dnis
String dnis
-
documentId
String documentId
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ConversationCallEventTopicErrorBody errorInfo
-
externalContact
ConversationCallEventTopicUriReference externalContact
-
externalOrganization
ConversationCallEventTopicUriReference externalOrganization
-
faxStatus
ConversationCallEventTopicFaxStatus faxStatus
-
flaggedReason
ConversationCallEventTopicCallMediaParticipant.FlaggedReasonEnum flaggedReason
-
group
ConversationCallEventTopicUriReference group
-
held
Boolean held
-
id
String id
-
initialState
ConversationCallEventTopicCallMediaParticipant.InitialStateEnum initialState
-
journeyContext
ConversationCallEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
monitoredParticipantId
String monitoredParticipantId
-
muted
Boolean muted
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
ConversationCallEventTopicUriReference queue
-
recording
Boolean recording
-
recordingState
ConversationCallEventTopicCallMediaParticipant.RecordingStateEnum recordingState
-
screenRecordingState
String screenRecordingState
-
script
ConversationCallEventTopicUriReference script
-
securePause
Boolean securePause
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
ConversationCallEventTopicCallMediaParticipant.StateEnum state
-
team
ConversationCallEventTopicUriReference team
-
user
ConversationCallEventTopicUriReference user
-
wrapup
ConversationCallEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicConversationRoutingData
class ConversationCallEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
ConversationCallEventTopicUriReference language
-
priority
Integer priority
-
queue
ConversationCallEventTopicUriReference queue
-
scoredAgents
List<ConversationCallEventTopicScoredAgent> scoredAgents
-
skills
List<ConversationCallEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicDetail
class ConversationCallEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicErrorBody
class ConversationCallEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<ConversationCallEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<ConversationCallEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicFaxStatus
class ConversationCallEventTopicFaxStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicJourneyAction
class ConversationCallEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
ConversationCallEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicJourneyActionMap
class ConversationCallEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicJourneyContext
class ConversationCallEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
ConversationCallEventTopicJourneyCustomer customer
-
customerSession
ConversationCallEventTopicJourneyCustomerSession customerSession
-
triggeringAction
ConversationCallEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicJourneyCustomer
class ConversationCallEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicJourneyCustomerSession
class ConversationCallEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicScoredAgent
class ConversationCallEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
ConversationCallEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicUriReference
class ConversationCallEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCallEventTopicWrapup
class ConversationCallEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationChannel
class ConversationChannel extends Object implements Serializable-
Serialized Fields
-
messageType
ConversationChannel.MessageTypeEnum messageType
-
platform
String platform
-
type
ConversationChannel.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationChannelMetadata
class ConversationChannelMetadata extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationChat
class ConversationChat extends Object implements Serializable-
Serialized Fields
-
afterCallWork
AfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
avatarImageUrl
String avatarImageUrl
-
connectedTime
Date connectedTime
-
direction
ConversationChat.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
ConversationChat.DisconnectTypeEnum disconnectType
-
held
Boolean held
-
id
String id
-
initialState
ConversationChat.InitialStateEnum initialState
-
journeyContext
JourneyContext journeyContext
-
peerId
String peerId
-
provider
String provider
-
recordingId
String recordingId
-
roomId
String roomId
-
scriptId
String scriptId
-
segments
List<Segment> segments
-
startAlertingTime
Date startAlertingTime
-
startHoldTime
Date startHoldTime
-
state
ConversationChat.StateEnum state
-
wrapup
Wrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicChatConversation
class ConversationChatEventTopicChatConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicChatMediaParticipant
class ConversationChatEventTopicChatMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
avatarImageUrl
String avatarImageUrl
-
connectedTime
Date connectedTime
-
conversationRoutingData
ConversationChatEventTopicConversationRoutingData conversationRoutingData
-
direction
ConversationChatEventTopicChatMediaParticipant.DirectionEnum direction
-
disconnectType
ConversationChatEventTopicChatMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ConversationChatEventTopicErrorBody errorInfo
-
externalContact
ConversationChatEventTopicUriReference externalContact
-
externalOrganization
ConversationChatEventTopicUriReference externalOrganization
-
flaggedReason
ConversationChatEventTopicChatMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
ConversationChatEventTopicChatMediaParticipant.InitialStateEnum initialState
-
journeyContext
ConversationChatEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
ConversationChatEventTopicUriReference queue
-
roomId
String roomId
-
screenRecordingState
String screenRecordingState
-
script
ConversationChatEventTopicUriReference script
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
ConversationChatEventTopicChatMediaParticipant.StateEnum state
-
team
ConversationChatEventTopicUriReference team
-
user
ConversationChatEventTopicUriReference user
-
wrapup
ConversationChatEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicConversationRoutingData
class ConversationChatEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
ConversationChatEventTopicUriReference language
-
priority
Integer priority
-
queue
ConversationChatEventTopicUriReference queue
-
scoredAgents
List<ConversationChatEventTopicScoredAgent> scoredAgents
-
skills
List<ConversationChatEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicDetail
class ConversationChatEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicErrorBody
class ConversationChatEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<ConversationChatEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<ConversationChatEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicJourneyAction
class ConversationChatEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
ConversationChatEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicJourneyActionMap
class ConversationChatEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicJourneyContext
class ConversationChatEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
ConversationChatEventTopicJourneyCustomer customer
-
customerSession
ConversationChatEventTopicJourneyCustomerSession customerSession
-
triggeringAction
ConversationChatEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicJourneyCustomer
class ConversationChatEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicJourneyCustomerSession
class ConversationChatEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicScoredAgent
class ConversationChatEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
ConversationChatEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicUriReference
class ConversationChatEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationChatEventTopicWrapup
class ConversationChatEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationClearSettings
class ConversationClearSettings extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicCobrowseConversation
class ConversationCobrowseEventTopicCobrowseConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicCobrowseMediaParticipant
class ConversationCobrowseEventTopicCobrowseMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
cobrowseRole
String cobrowseRole
-
cobrowseSessionId
String cobrowseSessionId
-
connectedTime
Date connectedTime
-
controlling
List<String> controlling
-
conversationRoutingData
ConversationCobrowseEventTopicConversationRoutingData conversationRoutingData
-
direction
ConversationCobrowseEventTopicCobrowseMediaParticipant.DirectionEnum direction
-
disconnectType
ConversationCobrowseEventTopicCobrowseMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ConversationCobrowseEventTopicErrorBody errorInfo
-
externalContact
ConversationCobrowseEventTopicUriReference externalContact
-
externalOrganization
ConversationCobrowseEventTopicUriReference externalOrganization
-
flaggedReason
ConversationCobrowseEventTopicCobrowseMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
ConversationCobrowseEventTopicCobrowseMediaParticipant.InitialStateEnum initialState
-
journeyContext
ConversationCobrowseEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
name
String name
-
peer
String peer
-
provider
String provider
-
providerEventTime
Date providerEventTime
-
purpose
String purpose
-
queue
ConversationCobrowseEventTopicUriReference queue
-
screenRecordingState
String screenRecordingState
-
script
ConversationCobrowseEventTopicUriReference script
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
ConversationCobrowseEventTopicCobrowseMediaParticipant.StateEnum state
-
team
ConversationCobrowseEventTopicUriReference team
-
user
ConversationCobrowseEventTopicUriReference user
-
viewerUrl
String viewerUrl
-
wrapup
ConversationCobrowseEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicConversationRoutingData
class ConversationCobrowseEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
ConversationCobrowseEventTopicUriReference language
-
priority
Integer priority
-
queue
ConversationCobrowseEventTopicUriReference queue
-
scoredAgents
List<ConversationCobrowseEventTopicScoredAgent> scoredAgents
-
skills
List<ConversationCobrowseEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicDetail
class ConversationCobrowseEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicErrorBody
class ConversationCobrowseEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<ConversationCobrowseEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<ConversationCobrowseEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicJourneyAction
class ConversationCobrowseEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
ConversationCobrowseEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicJourneyActionMap
class ConversationCobrowseEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicJourneyContext
class ConversationCobrowseEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
ConversationCobrowseEventTopicJourneyCustomer customer
-
customerSession
ConversationCobrowseEventTopicJourneyCustomerSession customerSession
-
triggeringAction
ConversationCobrowseEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicJourneyCustomer
class ConversationCobrowseEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicJourneyCustomerSession
class ConversationCobrowseEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicScoredAgent
class ConversationCobrowseEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
ConversationCobrowseEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicUriReference
class ConversationCobrowseEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicWrapup
class ConversationCobrowseEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationContentAttachment
class ConversationContentAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationContentButtonResponse
class ConversationContentButtonResponse extends Object implements Serializable-
Serialized Fields
-
payload
String payload
-
text
String text
-
type
ConversationContentButtonResponse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationContentCard
class ConversationContentCard extends Object implements Serializable-
Serialized Fields
-
actions
List<ConversationContentCardAction> actions
-
defaultAction
ConversationContentCardAction defaultAction
-
description
String description
-
image
String image
-
title
String title
-
video
String video
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationContentCardAction
class ConversationContentCardAction extends Object implements Serializable-
Serialized Fields
-
payload
String payload
-
text
String text
-
type
ConversationContentCardAction.TypeEnum type
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationContentCarousel
class ConversationContentCarousel extends Object implements Serializable-
Serialized Fields
-
cards
List<ConversationContentCard> cards
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationContentLocation
class ConversationContentLocation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationContentNotificationTemplate
class ConversationContentNotificationTemplate extends Object implements Serializable-
Serialized Fields
-
body
ConversationNotificationTemplateBody body
-
footer
ConversationNotificationTemplateFooter footer
-
header
ConversationNotificationTemplateHeader header
-
id
String id
-
language
String language
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationContentQuickReply
class ConversationContentQuickReply extends Object implements Serializable-
Serialized Fields
-
action
ConversationContentQuickReply.ActionEnum action
-
image
String image
-
payload
String payload
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationContentQuickReplyV2
class ConversationContentQuickReplyV2 extends Object implements Serializable-
Serialized Fields
-
actions
List<ConversationContentQuickReply> actions
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationContentStory
class ConversationContentStory extends Object implements Serializable-
Serialized Fields
-
replyToId
String replyToId
-
type
ConversationContentStory.TypeEnum type
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationContentText
class ConversationContentText extends Object implements Serializable-
Serialized Fields
-
body
String body
-
type
ConversationContentText.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationDeletionProtectionQuery
class ConversationDeletionProtectionQuery extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationDetailQueryClause
class ConversationDetailQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<ConversationDetailQueryPredicate> predicates
-
type
ConversationDetailQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationDetailQueryFilter
class ConversationDetailQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<ConversationDetailQueryClause> clauses
-
predicates
List<ConversationDetailQueryPredicate> predicates
-
type
ConversationDetailQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationDetailQueryPredicate
class ConversationDetailQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
ConversationDetailQueryPredicate.DimensionEnum dimension
-
metric
ConversationDetailQueryPredicate.MetricEnum metric
-
operator
ConversationDetailQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
ConversationDetailQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationDetailsDatalakeAvailabilityTopicDataAvailabilityChangeNotification
class ConversationDetailsDatalakeAvailabilityTopicDataAvailabilityChangeNotification extends Object implements Serializable-
Serialized Fields
-
dataAvailabilityDate
Date dataAvailabilityDate
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationDisconnectSettings
class ConversationDisconnectSettings extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
type
ConversationDisconnectSettings.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationDivisionMembership
class ConversationDivisionMembership extends Object implements Serializable-
Serialized Fields
-
division
DomainEntityRef division
-
entities
List<DomainEntityRef> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicAttachment
class ConversationEmailEventTopicAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicConversationRoutingData
class ConversationEmailEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
ConversationEmailEventTopicUriReference language
-
priority
Integer priority
-
queue
ConversationEmailEventTopicUriReference queue
-
scoredAgents
List<ConversationEmailEventTopicScoredAgent> scoredAgents
-
skills
List<ConversationEmailEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicDetail
class ConversationEmailEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicEmailConversation
class ConversationEmailEventTopicEmailConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicEmailMediaParticipant
class ConversationEmailEventTopicEmailMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
autoGenerated
Boolean autoGenerated
-
connectedTime
Date connectedTime
-
conversationRoutingData
ConversationEmailEventTopicConversationRoutingData conversationRoutingData
-
direction
ConversationEmailEventTopicEmailMediaParticipant.DirectionEnum direction
-
disconnectType
ConversationEmailEventTopicEmailMediaParticipant.DisconnectTypeEnum disconnectType
-
draftAttachments
List<ConversationEmailEventTopicAttachment> draftAttachments
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ConversationEmailEventTopicErrorBody errorInfo
-
externalContact
ConversationEmailEventTopicUriReference externalContact
-
externalOrganization
ConversationEmailEventTopicUriReference externalOrganization
-
flaggedReason
ConversationEmailEventTopicEmailMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
ConversationEmailEventTopicEmailMediaParticipant.InitialStateEnum initialState
-
journeyContext
ConversationEmailEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
messageId
String messageId
-
messagesSent
Integer messagesSent
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
ConversationEmailEventTopicUriReference queue
-
screenRecordingState
String screenRecordingState
-
script
ConversationEmailEventTopicUriReference script
-
spam
Boolean spam
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
ConversationEmailEventTopicEmailMediaParticipant.StateEnum state
-
subject
String subject
-
team
ConversationEmailEventTopicUriReference team
-
user
ConversationEmailEventTopicUriReference user
-
wrapup
ConversationEmailEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicErrorBody
class ConversationEmailEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<ConversationEmailEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<ConversationEmailEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicJourneyAction
class ConversationEmailEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
ConversationEmailEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicJourneyActionMap
class ConversationEmailEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicJourneyContext
class ConversationEmailEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
ConversationEmailEventTopicJourneyCustomer customer
-
customerSession
ConversationEmailEventTopicJourneyCustomerSession customerSession
-
triggeringAction
ConversationEmailEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicJourneyCustomer
class ConversationEmailEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicJourneyCustomerSession
class ConversationEmailEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicScoredAgent
class ConversationEmailEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
ConversationEmailEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicUriReference
class ConversationEmailEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicWrapup
class ConversationEmailEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEncryptionConfiguration
class ConversationEncryptionConfiguration extends Object implements Serializable-
Serialized Fields
-
id
String id
-
keyConfigurationType
ConversationEncryptionConfiguration.KeyConfigurationTypeEnum keyConfigurationType
-
lastError
ErrorBody lastError
-
selfUri
String selfUri
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEncryptionConfigurationListing
class ConversationEncryptionConfigurationListing extends Object implements Serializable-
Serialized Fields
-
entities
List<ConversationEncryptionConfiguration> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEntityListing
class ConversationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventCoBrowse
class ConversationEventCoBrowse extends Object implements Serializable-
Serialized Fields
-
sessionId
String sessionId
-
sessionJoinToken
String sessionJoinToken
-
type
ConversationEventCoBrowse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventPresence
class ConversationEventPresence extends Object implements Serializable-
Serialized Fields
-
type
ConversationEventPresence.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicAddress
class ConversationEventTopicAddress extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicAfterCallWork
class ConversationEventTopicAfterCallWork extends Object implements Serializable-
Serialized Fields
-
endTime
Date endTime
-
startTime
Date startTime
-
state
ConversationEventTopicAfterCallWork.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicAttachment
class ConversationEventTopicAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicCall
class ConversationEventTopicCall extends Object implements Serializable-
Serialized Fields
-
afterCallWork
ConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
agentAssistantId
String agentAssistantId
-
bargedTime
Date bargedTime
-
confined
Boolean confined
-
connectedTime
Date connectedTime
-
direction
ConversationEventTopicCall.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectReasons
List<ConversationEventTopicDisconnectReason> disconnectReasons
-
disconnectType
ConversationEventTopicCall.DisconnectTypeEnum disconnectType
-
documentId
String documentId
-
errorInfo
ConversationEventTopicErrorDetails errorInfo
-
faxStatus
ConversationEventTopicFaxStatus faxStatus
-
held
Boolean held
-
id
String id
-
initialState
ConversationEventTopicCall.InitialStateEnum initialState
-
muted
Boolean muted
-
other
ConversationEventTopicAddress other
-
peerId
String peerId
-
provider
String provider
-
recording
Boolean recording
-
recordingState
ConversationEventTopicCall.RecordingStateEnum recordingState
-
scriptId
String scriptId
-
securePause
Boolean securePause
-
self
ConversationEventTopicAddress self
-
startHoldTime
Date startHoldTime
-
state
ConversationEventTopicCall.StateEnum state
-
uuiData
String uuiData
-
wrapup
ConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicCallback
class ConversationEventTopicCallback extends Object implements Serializable-
Serialized Fields
-
afterCallWork
ConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
automatedCallbackConfigId
String automatedCallbackConfigId
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
callerId
String callerId
-
callerIdName
String callerIdName
-
connectedTime
Date connectedTime
-
dialerPreview
ConversationEventTopicDialerPreview dialerPreview
-
direction
ConversationEventTopicCallback.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
ConversationEventTopicCallback.DisconnectTypeEnum disconnectType
-
externalCampaign
Boolean externalCampaign
-
held
Boolean held
-
id
String id
-
initialState
ConversationEventTopicCallback.InitialStateEnum initialState
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
skipEnabled
Boolean skipEnabled
-
startHoldTime
Date startHoldTime
-
state
ConversationEventTopicCallback.StateEnum state
-
timeoutSeconds
Integer timeoutSeconds
-
voicemail
ConversationEventTopicVoicemail voicemail
-
wrapup
ConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicChat
class ConversationEventTopicChat extends Object implements Serializable-
Serialized Fields
-
afterCallWork
ConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
avatarImageUrl
String avatarImageUrl
-
connectedTime
Date connectedTime
-
disconnectedTime
Date disconnectedTime
-
disconnectType
ConversationEventTopicChat.DisconnectTypeEnum disconnectType
-
held
Boolean held
-
id
String id
-
initialState
ConversationEventTopicChat.InitialStateEnum initialState
-
journeyContext
ConversationEventTopicJourneyContext journeyContext
-
peerId
String peerId
-
provider
String provider
-
roomId
String roomId
-
scriptId
String scriptId
-
startHoldTime
Date startHoldTime
-
state
ConversationEventTopicChat.StateEnum state
-
wrapup
ConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicCobrowse
class ConversationEventTopicCobrowse extends Object implements Serializable-
Serialized Fields
-
afterCallWork
ConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
cobrowseRole
String cobrowseRole
-
cobrowseSessionId
String cobrowseSessionId
-
connectedTime
Date connectedTime
-
controlling
List<String> controlling
-
disconnectedTime
Date disconnectedTime
-
disconnectType
ConversationEventTopicCobrowse.DisconnectTypeEnum disconnectType
-
id
String id
-
initialState
ConversationEventTopicCobrowse.InitialStateEnum initialState
-
peerId
String peerId
-
provider
String provider
-
providerEventTime
Date providerEventTime
-
roomId
String roomId
-
scriptId
String scriptId
-
self
ConversationEventTopicAddress self
-
state
ConversationEventTopicCobrowse.StateEnum state
-
viewerUrl
String viewerUrl
-
wrapup
ConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicConversation
class ConversationEventTopicConversation extends Object implements Serializable-
Serialized Fields
-
address
String address
-
externalTag
String externalTag
-
id
String id
-
maxParticipants
Integer maxParticipants
-
participants
List<ConversationEventTopicParticipant> participants
-
recentTransfers
List<ConversationEventTopicRecentTransfer> recentTransfers
-
recordingState
String recordingState
-
securePause
Boolean securePause
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicConversationRoutingData
class ConversationEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
ConversationEventTopicUriReference language
-
priority
Integer priority
-
queue
ConversationEventTopicUriReference queue
-
scoredAgents
List<ConversationEventTopicScoredAgent> scoredAgents
-
skills
List<ConversationEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicDestination
class ConversationEventTopicDestination extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicDialerPreview
class ConversationEventTopicDialerPreview extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicDisconnectReason
class ConversationEventTopicDisconnectReason extends Object implements Serializable-
Serialized Fields
-
code
Integer code
-
phrase
String phrase
-
type
ConversationEventTopicDisconnectReason.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicEmail
class ConversationEventTopicEmail extends Object implements Serializable-
Serialized Fields
-
afterCallWork
ConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
autoGenerated
Boolean autoGenerated
-
connectedTime
Date connectedTime
-
direction
ConversationEventTopicEmail.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
ConversationEventTopicEmail.DisconnectTypeEnum disconnectType
-
draftAttachments
List<ConversationEventTopicAttachment> draftAttachments
-
errorInfo
ConversationEventTopicErrorDetails errorInfo
-
held
Boolean held
-
id
String id
-
initialState
ConversationEventTopicEmail.InitialStateEnum initialState
-
messageId
String messageId
-
messagesSent
Integer messagesSent
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
spam
Boolean spam
-
startHoldTime
Date startHoldTime
-
state
ConversationEventTopicEmail.StateEnum state
-
subject
String subject
-
wrapup
ConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicErrorDetails
class ConversationEventTopicErrorDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicFaxStatus
class ConversationEventTopicFaxStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicInitiator
class ConversationEventTopicInitiator extends Object implements Serializable-
Serialized Fields
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicJourneyAction
class ConversationEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
ConversationEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicJourneyActionMap
class ConversationEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicJourneyContext
class ConversationEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
ConversationEventTopicJourneyCustomer customer
-
customerSession
ConversationEventTopicJourneyCustomerSession customerSession
-
triggeringAction
ConversationEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicJourneyCustomer
class ConversationEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicJourneyCustomerSession
class ConversationEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicMessage
class ConversationEventTopicMessage extends Object implements Serializable-
Serialized Fields
-
afterCallWork
ConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
agentAssistantId
String agentAssistantId
-
byoSmsIntegrationId
String byoSmsIntegrationId
-
connectedTime
Date connectedTime
-
direction
ConversationEventTopicMessage.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
ConversationEventTopicMessage.DisconnectTypeEnum disconnectType
-
errorInfo
ConversationEventTopicErrorDetails errorInfo
-
fromAddress
ConversationEventTopicAddress fromAddress
-
held
Boolean held
-
id
String id
-
initialState
ConversationEventTopicMessage.InitialStateEnum initialState
-
journeyContext
ConversationEventTopicJourneyContext journeyContext
-
messages
List<ConversationEventTopicMessageDetails> messages
-
messagesTranscriptUri
String messagesTranscriptUri
-
peerId
String peerId
-
provider
String provider
-
recipientCountry
String recipientCountry
-
recipientType
String recipientType
-
scriptId
String scriptId
-
startHoldTime
Date startHoldTime
-
state
ConversationEventTopicMessage.StateEnum state
-
toAddress
ConversationEventTopicAddress toAddress
-
type
ConversationEventTopicMessage.TypeEnum type
-
wrapup
ConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicMessageDetails
class ConversationEventTopicMessageDetails extends Object implements Serializable-
Serialized Fields
-
errorInfo
ConversationEventTopicErrorDetails errorInfo
-
media
List<ConversationEventTopicMessageMedia> media
-
messageId
String messageId
-
messageMetadata
ConversationEventTopicMessageMetadata messageMetadata
-
messageSegmentCount
Integer messageSegmentCount
-
messageStatus
ConversationEventTopicMessageDetails.MessageStatusEnum messageStatus
-
messageTime
Date messageTime
-
stickers
List<ConversationEventTopicMessageSticker> stickers
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicMessageMedia
class ConversationEventTopicMessageMedia extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicMessageMetadata
class ConversationEventTopicMessageMetadata extends Object implements Serializable-
Serialized Fields
-
content
List<ConversationEventTopicMessageMetadataContent> content
-
events
List<ConversationEventTopicMessageMetadataEvent> events
-
type
String type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicMessageMetadataContent
class ConversationEventTopicMessageMetadataContent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicMessageMetadataEvent
class ConversationEventTopicMessageMetadataEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicMessageSticker
class ConversationEventTopicMessageSticker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicModifiedBy
class ConversationEventTopicModifiedBy extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicObject
class ConversationEventTopicObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicParticipant
class ConversationEventTopicParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
bargedParticipantId
String bargedParticipantId
-
callbacks
List<ConversationEventTopicCallback> callbacks
-
calls
List<ConversationEventTopicCall> calls
-
chats
List<ConversationEventTopicChat> chats
-
coachedParticipantId
String coachedParticipantId
-
cobrowsesessions
List<ConversationEventTopicCobrowse> cobrowsesessions
-
connectedTime
Date connectedTime
-
consultParticipantId
String consultParticipantId
-
conversationRoutingData
ConversationEventTopicConversationRoutingData conversationRoutingData
-
emails
List<ConversationEventTopicEmail> emails
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
externalContactId
String externalContactId
-
externalOrganizationId
String externalOrganizationId
-
flaggedReason
String flaggedReason
-
groupId
String groupId
-
id
String id
-
mediaRoles
List<String> mediaRoles
-
messages
List<ConversationEventTopicMessage> messages
-
monitoredParticipantId
String monitoredParticipantId
-
name
String name
-
purpose
String purpose
-
queueId
String queueId
-
screenRecordingState
ConversationEventTopicParticipant.ScreenRecordingStateEnum screenRecordingState
-
screenshares
List<ConversationEventTopicScreenshare> screenshares
-
socialExpressions
List<ConversationEventTopicSocialExpression> socialExpressions
-
startAcwTime
Date startAcwTime
-
teamId
String teamId
-
userId
String userId
-
videos
List<ConversationEventTopicVideo> videos
-
workflow
ConversationEventTopicWorkflow workflow
-
wrapup
ConversationEventTopicWrapup wrapup
-
wrapupExpected
Boolean wrapupExpected
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicPhoneNumberColumn
class ConversationEventTopicPhoneNumberColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicRecentTransfer
class ConversationEventTopicRecentTransfer extends Object implements Serializable-
Serialized Fields
-
dateIssued
Date dateIssued
-
destination
ConversationEventTopicDestination destination
-
id
String id
-
initiator
ConversationEventTopicInitiator initiator
-
modifiedBy
ConversationEventTopicModifiedBy modifiedBy
-
state
ConversationEventTopicRecentTransfer.StateEnum state
-
transferType
ConversationEventTopicRecentTransfer.TransferTypeEnum transferType
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicScoredAgent
class ConversationEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
ConversationEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicSocialExpression
class ConversationEventTopicSocialExpression extends Object implements Serializable-
Serialized Fields
-
afterCallWork
ConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
connectedTime
Date connectedTime
-
disconnectedTime
Date disconnectedTime
-
disconnectType
ConversationEventTopicSocialExpression.DisconnectTypeEnum disconnectType
-
held
Boolean held
-
id
String id
-
initialState
ConversationEventTopicSocialExpression.InitialStateEnum initialState
-
peerId
String peerId
-
previewText
String previewText
-
provider
String provider
-
recordingId
String recordingId
-
scriptId
String scriptId
-
socialMediaHub
String socialMediaHub
-
socialMediaId
String socialMediaId
-
socialUserName
String socialUserName
-
startHoldTime
Date startHoldTime
-
state
ConversationEventTopicSocialExpression.StateEnum state
-
wrapup
ConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicUriReference
class ConversationEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicVideo
class ConversationEventTopicVideo extends Object implements Serializable-
Serialized Fields
-
afterCallWork
ConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
audioMuted
Boolean audioMuted
-
connectedTime
Date connectedTime
-
context
String context
-
disconnectedTime
Date disconnectedTime
-
disconnectType
ConversationEventTopicVideo.DisconnectTypeEnum disconnectType
-
id
String id
-
initialState
ConversationEventTopicVideo.InitialStateEnum initialState
-
msids
List<String> msids
-
peerCount
Object peerCount
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
self
ConversationEventTopicAddress self
-
sharingScreen
Boolean sharingScreen
-
state
ConversationEventTopicVideo.StateEnum state
-
videoMuted
Boolean videoMuted
-
wrapup
ConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicVoicemail
class ConversationEventTopicVoicemail extends Object implements Serializable-
Serialized Fields
-
id
String id
-
uploadStatus
ConversationEventTopicVoicemail.UploadStatusEnum uploadStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicWorkflow
class ConversationEventTopicWorkflow extends Object implements Serializable-
Serialized Fields
-
workflowId
String workflowId
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationEventTopicWrapup
class ConversationEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationEventTyping
class ConversationEventTyping extends Object implements Serializable-
Serialized Fields
-
duration
Long duration
-
type
ConversationEventTyping.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageContent
class ConversationMessageContent extends Object implements Serializable-
Serialized Fields
-
attachment
ConversationContentAttachment attachment
-
buttonResponse
ConversationContentButtonResponse buttonResponse
-
card
ConversationContentCard card
-
carousel
ConversationContentCarousel carousel
-
contentType
ConversationMessageContent.ContentTypeEnum contentType
-
location
ConversationContentLocation location
-
quickReply
ConversationContentQuickReply quickReply
-
quickReplyV2
ConversationContentQuickReplyV2 quickReplyV2
-
story
ConversationContentStory story
-
template
ConversationContentNotificationTemplate template
-
text
ConversationContentText text
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageEvent
class ConversationMessageEvent extends Object implements Serializable-
Serialized Fields
-
coBrowse
ConversationEventCoBrowse coBrowse
-
eventType
ConversationMessageEvent.EventTypeEnum eventType
-
presence
ConversationEventPresence presence
-
typing
ConversationEventTyping typing
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicConversationRoutingData
class ConversationMessageEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
ConversationMessageEventTopicUriReference language
-
priority
Integer priority
-
queue
ConversationMessageEventTopicUriReference queue
-
scoredAgents
List<ConversationMessageEventTopicScoredAgent> scoredAgents
-
skills
List<ConversationMessageEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicDetail
class ConversationMessageEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicErrorBody
class ConversationMessageEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<ConversationMessageEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<ConversationMessageEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicErrorDetails
class ConversationMessageEventTopicErrorDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicJourneyAction
class ConversationMessageEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
ConversationMessageEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicJourneyActionMap
class ConversationMessageEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicJourneyContext
class ConversationMessageEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
ConversationMessageEventTopicJourneyCustomer customer
-
customerSession
ConversationMessageEventTopicJourneyCustomerSession customerSession
-
triggeringAction
ConversationMessageEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicJourneyCustomer
class ConversationMessageEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicJourneyCustomerSession
class ConversationMessageEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicMessageConversation
class ConversationMessageEventTopicMessageConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicMessageDetails
class ConversationMessageEventTopicMessageDetails extends Object implements Serializable-
Serialized Fields
-
errorInfo
ConversationMessageEventTopicErrorDetails errorInfo
-
media
List<ConversationMessageEventTopicMessageMedia> media
-
message
ConversationMessageEventTopicUriReference message
-
messageMetadata
ConversationMessageEventTopicMessageMetadata messageMetadata
-
messageSegmentCount
Integer messageSegmentCount
-
messageStatus
ConversationMessageEventTopicMessageDetails.MessageStatusEnum messageStatus
-
messageTime
Date messageTime
-
stickers
List<ConversationMessageEventTopicMessageSticker> stickers
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicMessageMedia
class ConversationMessageEventTopicMessageMedia extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicMessageMediaParticipant
class ConversationMessageEventTopicMessageMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
byoSmsIntegrationId
String byoSmsIntegrationId
-
connectedTime
Date connectedTime
-
conversationRoutingData
ConversationMessageEventTopicConversationRoutingData conversationRoutingData
-
direction
ConversationMessageEventTopicMessageMediaParticipant.DirectionEnum direction
-
disconnectType
ConversationMessageEventTopicMessageMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ConversationMessageEventTopicErrorBody errorInfo
-
externalContact
ConversationMessageEventTopicUriReference externalContact
-
externalOrganization
ConversationMessageEventTopicUriReference externalOrganization
-
flaggedReason
ConversationMessageEventTopicMessageMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
ConversationMessageEventTopicMessageMediaParticipant.InitialStateEnum initialState
-
journeyContext
ConversationMessageEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
messages
List<ConversationMessageEventTopicMessageDetails> messages
-
monitoredParticipantId
String monitoredParticipantId
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
ConversationMessageEventTopicUriReference queue
-
recipientCountry
String recipientCountry
-
recipientType
String recipientType
-
screenRecordingState
String screenRecordingState
-
script
ConversationMessageEventTopicUriReference script
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
ConversationMessageEventTopicMessageMediaParticipant.StateEnum state
-
team
ConversationMessageEventTopicUriReference team
-
type
ConversationMessageEventTopicMessageMediaParticipant.TypeEnum type
-
user
ConversationMessageEventTopicUriReference user
-
wrapup
ConversationMessageEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicMessageMetadata
class ConversationMessageEventTopicMessageMetadata extends Object implements Serializable-
Serialized Fields
-
content
List<ConversationMessageEventTopicMessageMetadataContent> content
-
events
List<ConversationMessageEventTopicMessageMetadataEvent> events
-
type
String type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicMessageMetadataContent
class ConversationMessageEventTopicMessageMetadataContent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicMessageMetadataEvent
class ConversationMessageEventTopicMessageMetadataEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicMessageSticker
class ConversationMessageEventTopicMessageSticker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicScoredAgent
class ConversationMessageEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
ConversationMessageEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicUriReference
class ConversationMessageEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicWrapup
class ConversationMessageEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMessageMetadata
class ConversationMessageMetadata extends Object implements Serializable-
Serialized Fields
-
content
List<ConversationMessageMetadataContent> content
-
events
List<ConversationMessageMetadataEvent> events
-
type
ConversationMessageMetadata.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageMetadataContent
class ConversationMessageMetadataContent extends Object implements Serializable-
Serialized Fields
-
contentType
ConversationMessageMetadataContent.ContentTypeEnum contentType
-
subType
ConversationMessageMetadataContent.SubTypeEnum subType
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessageMetadataEvent
class ConversationMessageMetadataEvent extends Object implements Serializable-
Serialized Fields
-
eventType
ConversationMessageMetadataEvent.EventTypeEnum eventType
-
subType
ConversationMessageMetadataEvent.SubTypeEnum subType
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessagingChannel
class ConversationMessagingChannel extends Object implements Serializable-
Serialized Fields
-
dateDeleted
Date dateDeleted
-
dateModified
Date dateModified
-
from
ConversationMessagingFromRecipient from
-
id
String id
-
messageId
String messageId
-
platform
ConversationMessagingChannel.PlatformEnum platform
-
time
Date time
-
to
ConversationMessagingToRecipient to
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessagingFromRecipient
class ConversationMessagingFromRecipient extends Object implements Serializable-
Serialized Fields
-
additionalIds
List<ConversationRecipientAdditionalIdentifier> additionalIds
-
email
String email
-
firstName
String firstName
-
id
String id
-
idType
ConversationMessagingFromRecipient.IdTypeEnum idType
-
image
String image
-
lastName
String lastName
-
nickname
String nickname
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMessagingToRecipient
class ConversationMessagingToRecipient extends Object implements Serializable-
Serialized Fields
-
additionalIds
List<ConversationRecipientAdditionalIdentifier> additionalIds
-
email
String email
-
firstName
String firstName
-
id
String id
-
idType
ConversationMessagingToRecipient.IdTypeEnum idType
-
image
String image
-
lastName
String lastName
-
nickname
String nickname
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMetrics
class ConversationMetrics extends Object implements Serializable-
Serialized Fields
-
conversation
AddressableEntityRef conversation
-
participantMetrics
ParticipantMetrics participantMetrics
-
sentimentScore
Double sentimentScore
-
sentimentTrend
Double sentimentTrend
-
sentimentTrendClass
ConversationMetrics.SentimentTrendClassEnum sentimentTrendClass
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMetricsTopicConversationMetricRecord
class ConversationMetricsTopicConversationMetricRecord extends Object implements Serializable-
Serialized Fields
-
activeSkillIds
List<String> activeSkillIds
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
agentAssistantId
String agentAssistantId
-
agentBullseyeRing
Integer agentBullseyeRing
-
agentOwned
Boolean agentOwned
-
ani
String ani
-
assignerId
String assignerId
-
authenticated
Boolean authenticated
-
conversationId
String conversationId
-
conversationInitiator
ConversationMetricsTopicConversationMetricRecord.ConversationInitiatorEnum conversationInitiator
-
convertedFrom
String convertedFrom
-
convertedTo
String convertedTo
-
customerParticipation
Boolean customerParticipation
-
deliveryStatus
ConversationMetricsTopicConversationMetricRecord.DeliveryStatusEnum deliveryStatus
-
destinationAddresses
List<String> destinationAddresses
-
direction
ConversationMetricsTopicConversationMetricRecord.DirectionEnum direction
-
disconnectType
ConversationMetricsTopicConversationMetricRecord.DisconnectTypeEnum disconnectType
-
divisionIds
List<String> divisionIds
-
dnis
String dnis
-
edgeId
String edgeId
-
eligibleAgentCounts
List<Integer> eligibleAgentCounts
-
errorCode
String errorCode
-
extendedDeliveryStatus
String extendedDeliveryStatus
-
externalContactId
String externalContactId
-
externalMediaCount
Integer externalMediaCount
-
externalOrganizationId
String externalOrganizationId
-
externalTag
String externalTag
-
firstQueue
Boolean firstQueue
-
flaggedReason
ConversationMetricsTopicConversationMetricRecord.FlaggedReasonEnum flaggedReason
-
flowInType
String flowInType
-
flowOutType
String flowOutType
-
groupId
String groupId
-
interactionType
String interactionType
-
journeyActionId
String journeyActionId
-
journeyActionMapId
String journeyActionMapId
-
journeyActionMapVersion
Integer journeyActionMapVersion
-
journeyCustomerId
String journeyCustomerId
-
journeyCustomerIdType
String journeyCustomerIdType
-
journeyCustomerSessionId
String journeyCustomerSessionId
-
journeyCustomerSessionIdType
String journeyCustomerSessionIdType
-
knowledgeBaseIds
List<String> knowledgeBaseIds
-
mediaCount
Integer mediaCount
-
mediaType
ConversationMetricsTopicConversationMetricRecord.MediaTypeEnum mediaType
-
messageType
String messageType
-
metric
ConversationMetricsTopicConversationMetricRecord.MetricEnum metric
-
metricDate
Date metricDate
-
originatingDirection
ConversationMetricsTopicConversationMetricRecord.OriginatingDirectionEnum originatingDirection
-
outboundCampaignId
String outboundCampaignId
-
outboundContactId
String outboundContactId
-
outboundContactListId
String outboundContactListId
-
participantName
String participantName
-
peerId
String peerId
-
proposedAgents
List<ConversationMetricsTopicConversationProposedAgent> proposedAgents
-
provider
String provider
-
purpose
ConversationMetricsTopicConversationMetricRecord.PurposeEnum purpose
-
queueId
String queueId
-
recordId
String recordId
-
remote
String remote
-
removedSkillIds
List<String> removedSkillIds
-
reoffered
Boolean reoffered
-
requestedLanguageId
String requestedLanguageId
-
requestedRoutings
List<ConversationMetricsTopicConversationMetricRecord.RequestedRoutingsEnum> requestedRoutings
-
requestedRoutingSkillIds
List<String> requestedRoutingSkillIds
-
roomId
String roomId
-
routingPriority
Integer routingPriority
-
routingRing
Integer routingRing
-
scoredAgents
List<ConversationMetricsTopicConversationScoredAgent> scoredAgents
-
selectedAgentId
String selectedAgentId
-
selectedAgentRank
Integer selectedAgentRank
-
selfServed
Boolean selfServed
-
sessionDnis
String sessionDnis
-
sessionId
String sessionId
-
stationId
String stationId
-
teamId
String teamId
-
usedRouting
ConversationMetricsTopicConversationMetricRecord.UsedRoutingEnum usedRouting
-
userId
String userId
-
value
Integer value
-
waitingInteractionCounts
List<Integer> waitingInteractionCounts
-
wrapUpCode
String wrapUpCode
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationMetricsTopicConversationProposedAgent
class ConversationMetricsTopicConversationProposedAgent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationMetricsTopicConversationScoredAgent
class ConversationMetricsTopicConversationScoredAgent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationNormalizedMessage
class ConversationNormalizedMessage extends Object implements Serializable-
Serialized Fields
-
byoSmsIntegrationId
String byoSmsIntegrationId
-
channel
ConversationMessagingChannel channel
-
content
List<ConversationMessageContent> content
-
direction
ConversationNormalizedMessage.DirectionEnum direction
-
events
List<ConversationMessageEvent> events
-
id
String id
-
isFinalReceipt
Boolean isFinalReceipt
-
metadata
Map<String,
String> metadata -
originatingEntity
ConversationNormalizedMessage.OriginatingEntityEnum originatingEntity
-
reasons
List<ConversationReason> reasons
-
status
ConversationNormalizedMessage.StatusEnum status
-
text
String text
-
type
ConversationNormalizedMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationNotificationTemplateBody
class ConversationNotificationTemplateBody extends Object implements Serializable-
Serialized Fields
-
parameters
List<ConversationNotificationTemplateParameter> parameters
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationNotificationTemplateHeader
class ConversationNotificationTemplateHeader extends Object implements Serializable-
Serialized Fields
-
media
ConversationContentAttachment media
-
parameters
List<ConversationNotificationTemplateParameter> parameters
-
text
String text
-
type
ConversationNotificationTemplateHeader.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationNotificationTemplateParameter
class ConversationNotificationTemplateParameter extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationParticipantSearchCriteria
class ConversationParticipantSearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<ConversationParticipantSearchCriteria> group
-
operator
ConversationParticipantSearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
ConversationParticipantSearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationParticipantSearchRequest
class ConversationParticipantSearchRequest extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
query
List<ConversationParticipantSearchCriteria> query
-
returnFields
List<String> returnFields
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
ConversationParticipantSearchRequest.SortOrderEnum sortOrder
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationProperties
class ConversationProperties extends Object implements Serializable-
Serialized Fields
-
filterWrapUpNotes
Boolean filterWrapUpNotes
-
isAcd
Boolean isAcd
-
isActive
Boolean isActive
-
isCobrowse
Boolean isCobrowse
-
isFlagged
Boolean isFlagged
-
isMonitored
Boolean isMonitored
-
isPreferred
Boolean isPreferred
-
isScreenshare
Boolean isScreenshare
-
isVoicemail
Boolean isVoicemail
-
isWaiting
Boolean isWaiting
-
matchAll
Boolean matchAll
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationQuery
class ConversationQuery extends Object implements Serializable-
Serialized Fields
-
aggregations
List<AnalyticsQueryAggregation> aggregations
-
conversationFilters
List<ConversationDetailQueryFilter> conversationFilters
-
evaluationFilters
List<EvaluationDetailQueryFilter> evaluationFilters
-
interval
String interval
-
order
ConversationQuery.OrderEnum order
-
orderBy
ConversationQuery.OrderByEnum orderBy
-
paging
PagingSpec paging
-
resolutionFilters
List<ResolutionDetailQueryFilter> resolutionFilters
-
segmentFilters
List<SegmentDetailQueryFilter> segmentFilters
-
surveyFilters
List<SurveyDetailQueryFilter> surveyFilters
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationReason
class ConversationReason extends Object implements Serializable-
Serialized Fields
-
code
ConversationReason.CodeEnum code
-
message
String message
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationRecipientAdditionalIdentifier
class ConversationRecipientAdditionalIdentifier extends Object implements Serializable-
Serialized Fields
-
type
ConversationRecipientAdditionalIdentifier.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationReference
class ConversationReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationRoutingData
class ConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
AddressableEntityRef language
-
priority
Integer priority
-
queue
AddressableEntityRef queue
-
scoredAgents
List<ScoredAgent> scoredAgents
-
skills
List<AddressableEntityRef> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationSecureAttributes
class ConversationSecureAttributes extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicConversationRoutingData
class ConversationSocialExpressionEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
ConversationSocialExpressionEventTopicUriReference language
-
priority
Integer priority
-
queue
ConversationSocialExpressionEventTopicUriReference queue
-
scoredAgents
List<ConversationSocialExpressionEventTopicScoredAgent> scoredAgents
-
skills
List<ConversationSocialExpressionEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicDetail
class ConversationSocialExpressionEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicErrorBody
class ConversationSocialExpressionEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<ConversationSocialExpressionEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<ConversationSocialExpressionEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicJourneyAction
class ConversationSocialExpressionEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
ConversationSocialExpressionEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicJourneyActionMap
class ConversationSocialExpressionEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicJourneyContext
class ConversationSocialExpressionEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
ConversationSocialExpressionEventTopicJourneyCustomer customer
-
customerSession
ConversationSocialExpressionEventTopicJourneyCustomerSession customerSession
-
triggeringAction
ConversationSocialExpressionEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicJourneyCustomer
class ConversationSocialExpressionEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicJourneyCustomerSession
class ConversationSocialExpressionEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicScoredAgent
class ConversationSocialExpressionEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
ConversationSocialExpressionEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicSocialConversation
class ConversationSocialExpressionEventTopicSocialConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicSocialMediaParticipant
class ConversationSocialExpressionEventTopicSocialMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
connectedTime
Date connectedTime
-
conversationRoutingData
ConversationSocialExpressionEventTopicConversationRoutingData conversationRoutingData
-
direction
ConversationSocialExpressionEventTopicSocialMediaParticipant.DirectionEnum direction
-
disconnectType
ConversationSocialExpressionEventTopicSocialMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ConversationSocialExpressionEventTopicErrorBody errorInfo
-
externalContact
ConversationSocialExpressionEventTopicUriReference externalContact
-
externalOrganization
ConversationSocialExpressionEventTopicUriReference externalOrganization
-
flaggedReason
ConversationSocialExpressionEventTopicSocialMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
ConversationSocialExpressionEventTopicSocialMediaParticipant.InitialStateEnum initialState
-
journeyContext
ConversationSocialExpressionEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
name
String name
-
peer
String peer
-
previewText
String previewText
-
provider
String provider
-
purpose
String purpose
-
queue
ConversationSocialExpressionEventTopicUriReference queue
-
screenRecordingState
String screenRecordingState
-
script
ConversationSocialExpressionEventTopicUriReference script
-
socialMediaHub
String socialMediaHub
-
socialMediaId
String socialMediaId
-
socialUserName
String socialUserName
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
ConversationSocialExpressionEventTopicSocialMediaParticipant.StateEnum state
-
team
ConversationSocialExpressionEventTopicUriReference team
-
user
ConversationSocialExpressionEventTopicUriReference user
-
wrapup
ConversationSocialExpressionEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicUriReference
class ConversationSocialExpressionEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicWrapup
class ConversationSocialExpressionEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationTagsUpdate
class ConversationTagsUpdate extends Object implements Serializable-
Serialized Fields
-
externalTag
String externalTag
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationThreadingWindow
class ConversationThreadingWindow extends Object implements Serializable-
Serialized Fields
-
defaultTimeoutMinutes
Long defaultTimeoutMinutes
-
id
String id
-
settings
List<ConversationThreadingWindowSetting> settings
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationThreadingWindowSetting
class ConversationThreadingWindowSetting extends Object implements Serializable-
Serialized Fields
-
messengerType
ConversationThreadingWindowSetting.MessengerTypeEnum messengerType
-
timeoutInMinutes
Long timeoutInMinutes
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationUser
class ConversationUser extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationUserDisposition
class ConversationUserDisposition extends Object implements Serializable-
Serialized Fields
-
code
String code
-
notes
String notes
-
user
AddressableEntityRef user
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicConversationRoutingData
class ConversationVideoEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
ConversationVideoEventTopicUriReference language
-
priority
Integer priority
-
queue
ConversationVideoEventTopicUriReference queue
-
scoredAgents
List<ConversationVideoEventTopicScoredAgent> scoredAgents
-
skills
List<ConversationVideoEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicDetail
class ConversationVideoEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicErrorBody
class ConversationVideoEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<ConversationVideoEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<ConversationVideoEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicJourneyAction
class ConversationVideoEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
ConversationVideoEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicJourneyActionMap
class ConversationVideoEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicJourneyContext
class ConversationVideoEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
ConversationVideoEventTopicJourneyCustomer customer
-
customerSession
ConversationVideoEventTopicJourneyCustomerSession customerSession
-
triggeringAction
ConversationVideoEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicJourneyCustomer
class ConversationVideoEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicJourneyCustomerSession
class ConversationVideoEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicScoredAgent
class ConversationVideoEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
ConversationVideoEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicUriReference
class ConversationVideoEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicVideoConversation
class ConversationVideoEventTopicVideoConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicVideoMediaParticipant
class ConversationVideoEventTopicVideoMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
audioMuted
Boolean audioMuted
-
connectedTime
Date connectedTime
-
context
String context
-
conversationRoutingData
ConversationVideoEventTopicConversationRoutingData conversationRoutingData
-
direction
ConversationVideoEventTopicVideoMediaParticipant.DirectionEnum direction
-
disconnectType
ConversationVideoEventTopicVideoMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ConversationVideoEventTopicErrorBody errorInfo
-
externalContact
ConversationVideoEventTopicUriReference externalContact
-
externalOrganization
ConversationVideoEventTopicUriReference externalOrganization
-
flaggedReason
ConversationVideoEventTopicVideoMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
ConversationVideoEventTopicVideoMediaParticipant.InitialStateEnum initialState
-
journeyContext
ConversationVideoEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
msids
List<String> msids
-
name
String name
-
peer
String peer
-
peerCount
Integer peerCount
-
provider
String provider
-
purpose
String purpose
-
queue
ConversationVideoEventTopicUriReference queue
-
screenRecordingState
String screenRecordingState
-
script
ConversationVideoEventTopicUriReference script
-
sharingScreen
Boolean sharingScreen
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
ConversationVideoEventTopicVideoMediaParticipant.StateEnum state
-
team
ConversationVideoEventTopicUriReference team
-
user
ConversationVideoEventTopicUriReference user
-
videoMuted
Boolean videoMuted
-
wrapup
ConversationVideoEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicWrapup
class ConversationVideoEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CopyAttachmentsRequest
class CopyAttachmentsRequest extends Object implements Serializable-
Serialized Fields
-
attachments
List<Attachment> attachments
-
sourceMessage
DomainEntityRef sourceMessage
-
-
-
Class com.mypurecloud.sdk.v2.model.CopyBuForecastRequest
class CopyBuForecastRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CopyVoicemailMessage
class CopyVoicemailMessage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CopyWorkPlan
class CopyWorkPlan extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.CopyWorkPlanRotationRequest
class CopyWorkPlanRotationRequest extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.Coretype
class Coretype extends Object implements Serializable-
Serialized Fields
-
current
Boolean current
-
dateCreated
Date dateCreated
-
id
String id
-
itemValidationFields
List<String> itemValidationFields
-
itemValidationLimits
ItemValidationLimits itemValidationLimits
-
name
String name
-
schema
Schema schema
-
selfUri
String selfUri
-
validationFields
List<String> validationFields
-
validationLimits
ValidationLimits validationLimits
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.CoretypeListing
class CoretypeListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CoverSheet
class CoverSheet extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CreateActivityCodeRequest
class CreateActivityCodeRequest extends Object implements Serializable-
Serialized Fields
-
agentTimeOffSelectable
Boolean agentTimeOffSelectable
-
category
CreateActivityCodeRequest.CategoryEnum category
-
countsAsPaidTime
Boolean countsAsPaidTime
-
countsAsWorkTime
Boolean countsAsWorkTime
-
countsTowardShrinkage
Boolean countsTowardShrinkage
-
interruptible
Boolean interruptible
-
lengthInMinutes
Integer lengthInMinutes
-
name
String name
-
plannedShrinkage
Boolean plannedShrinkage
-
secondaryPresences
List<SecondaryPresence> secondaryPresences
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateAdminTimeOffRequest
class CreateAdminTimeOffRequest extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
dailyDurationMinutes
Integer dailyDurationMinutes
-
fullDayManagementUnitDates
List<String> fullDayManagementUnitDates
-
notes
String notes
-
paid
Boolean paid
-
partialDayStartDateTimes
List<Date> partialDayStartDateTimes
-
status
CreateAdminTimeOffRequest.StatusEnum status
-
users
List<UserReference> users
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateAgentTimeOffRequest
class CreateAgentTimeOffRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CreateBenefitAssessmentJobRequest
class CreateBenefitAssessmentJobRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CreateBenefitAssessmentRequest
class CreateBenefitAssessmentRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CreateBusinessUnitRequest
class CreateBusinessUnitRequest extends Object implements Serializable-
Serialized Fields
-
divisionId
String divisionId
-
name
String name
-
settings
CreateBusinessUnitSettingsRequest settings
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateBusinessUnitSettingsRequest
class CreateBusinessUnitSettingsRequest extends Object implements Serializable-
Serialized Fields
-
scheduling
BuSchedulingSettingsRequest scheduling
-
shortTermForecasting
BuShortTermForecastingSettings shortTermForecasting
-
startDayOfWeek
CreateBusinessUnitSettingsRequest.StartDayOfWeekEnum startDayOfWeek
-
timeZone
String timeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateCallbackCommand
class CreateCallbackCommand extends Object implements Serializable-
Serialized Fields
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
callerId
String callerId
-
callerIdName
String callerIdName
-
countryCode
String countryCode
-
data
Map<String,
String> data -
queueId
String queueId
-
routingData
RoutingData routingData
-
scriptId
String scriptId
-
validateCallbackNumbers
Boolean validateCallbackNumbers
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateCallbackOnConversationCommand
class CreateCallbackOnConversationCommand extends Object implements Serializable-
Serialized Fields
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
callerId
String callerId
-
callerIdName
String callerIdName
-
countryCode
String countryCode
-
data
Map<String,
String> data -
queueId
String queueId
-
routingData
RoutingData routingData
-
scriptId
String scriptId
-
validateCallbackNumbers
Boolean validateCallbackNumbers
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateCallbackResponse
class CreateCallbackResponse extends Object implements Serializable-
Serialized Fields
-
callbackIdentifiers
List<CallbackIdentifier> callbackIdentifiers
-
conversation
DomainEntityRef conversation
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateCallRequest
class CreateCallRequest extends Object implements Serializable-
Serialized Fields
-
callerId
String callerId
-
callerIdName
String callerIdName
-
callFromQueueId
String callFromQueueId
-
callQueueId
String callQueueId
-
callUserId
String callUserId
-
conversationIds
List<String> conversationIds
-
externalContactId
String externalContactId
-
languageId
String languageId
-
participants
List<Destination> participants
-
phoneNumber
String phoneNumber
-
priority
Integer priority
-
routingSkillsIds
List<String> routingSkillsIds
-
uuiData
String uuiData
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateCallResponse
class CreateCallResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CreateCoachingAppointmentRequest
class CreateCoachingAppointmentRequest extends Object implements Serializable-
Serialized Fields
-
attendeeIds
List<String> attendeeIds
-
conversationIds
List<String> conversationIds
-
dateStart
Date dateStart
-
description
String description
-
documentIds
List<String> documentIds
-
externalLinks
List<String> externalLinks
-
facilitatorId
String facilitatorId
-
lengthInMinutes
Integer lengthInMinutes
-
name
String name
-
wfmSchedule
WfmScheduleReference wfmSchedule
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateEmailRequest
class CreateEmailRequest extends Object implements Serializable-
Serialized Fields
-
attributes
Map<String,
String> attributes -
direction
CreateEmailRequest.DirectionEnum direction
-
externalContactId
String externalContactId
-
flowId
String flowId
-
fromAddress
String fromAddress
-
fromName
String fromName
-
htmlBody
String htmlBody
-
languageId
String languageId
-
priority
Long priority
-
provider
String provider
-
queueId
String queueId
-
skillIds
List<String> skillIds
-
subject
String subject
-
textBody
String textBody
-
toAddress
String toAddress
-
toName
String toName
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateGeneralProgramTopicsDefinitionsJob
class CreateGeneralProgramTopicsDefinitionsJob extends Object implements Serializable-
Serialized Fields
-
id
String id
-
state
CreateGeneralProgramTopicsDefinitionsJob.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateIntegrationRequest
class CreateIntegrationRequest extends Object implements Serializable-
Serialized Fields
-
id
String id
-
integrationType
IntegrationType integrationType
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateManagementUnitApiRequest
class CreateManagementUnitApiRequest extends Object implements Serializable-
Serialized Fields
-
businessUnitId
String businessUnitId
-
divisionId
String divisionId
-
name
String name
-
settings
CreateManagementUnitSettingsRequest settings
-
startDayOfWeek
CreateManagementUnitApiRequest.StartDayOfWeekEnum startDayOfWeek
-
timeZone
String timeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateManagementUnitSettingsRequest
class CreateManagementUnitSettingsRequest extends Object implements Serializable-
Serialized Fields
-
adherence
AdherenceSettings adherence
-
scheduling
SchedulingSettingsRequest scheduling
-
shiftTrading
ShiftTradeSettings shiftTrading
-
shortTermForecasting
ShortTermForecastingSettings shortTermForecasting
-
timeOff
TimeOffRequestSettings timeOff
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateMetric
class CreateMetric extends Object implements Serializable-
Serialized Fields
-
externalMetricDefinitionId
String externalMetricDefinitionId
-
metricDefinitionId
String metricDefinitionId
-
name
String name
-
objective
CreateObjective objective
-
performanceProfileId
String performanceProfileId
-
precision
Integer precision
-
timeDisplayUnit
CreateMetric.TimeDisplayUnitEnum timeDisplayUnit
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateObjective
class CreateObjective extends Object implements Serializable-
Serialized Fields
-
dateStart
LocalDate dateStart
-
enabled
Boolean enabled
-
id
String id
-
mediaTypes
List<CreateObjective.MediaTypesEnum> mediaTypes
-
queueIds
List<String> queueIds
-
templateId
String templateId
-
topicIds
List<String> topicIds
-
topicIdsFilterType
CreateObjective.TopicIdsFilterTypeEnum topicIdsFilterType
-
zones
List<ObjectiveZone> zones
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateOutboundMessagingConversationRequest
class CreateOutboundMessagingConversationRequest extends Object implements Serializable-
Serialized Fields
-
externalContactId
String externalContactId
-
queueId
String queueId
-
toAddress
String toAddress
-
toAddressMessengerType
CreateOutboundMessagingConversationRequest.ToAddressMessengerTypeEnum toAddressMessengerType
-
useExistingConversation
Boolean useExistingConversation
-
-
-
Class com.mypurecloud.sdk.v2.model.CreatePerformanceProfile
class CreatePerformanceProfile extends Object implements Serializable-
Serialized Fields
-
active
Boolean active
-
dateCreated
Date dateCreated
-
description
String description
-
division
WritableDivision division
-
id
String id
-
maxLeaderboardRankSize
Integer maxLeaderboardRankSize
-
memberCount
Integer memberCount
-
metricOrders
List<String> metricOrders
-
name
String name
-
reportingIntervals
List<ReportingInterval> reportingIntervals
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CreatePlanningGroupRequest
class CreatePlanningGroupRequest extends Object implements Serializable-
Serialized Fields
-
name
String name
-
routePaths
List<RoutePathRequest> routePaths
-
serviceGoalTemplateId
String serviceGoalTemplateId
-
-
-
Class com.mypurecloud.sdk.v2.model.CreatePredictorRequest
class CreatePredictorRequest extends Object implements Serializable-
Serialized Fields
-
kpi
String kpi
-
queueIds
List<String> queueIds
-
routingTimeoutSeconds
Integer routingTimeoutSeconds
-
schedule
PredictorSchedule schedule
-
workloadBalancingConfig
PredictorWorkloadBalancing workloadBalancingConfig
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateQueueRequest
class CreateQueueRequest extends Object implements Serializable-
Serialized Fields
-
acwSettings
AcwSettings acwSettings
-
agentOwnedRouting
AgentOwnedRouting agentOwnedRouting
-
autoAnswerOnly
Boolean autoAnswerOnly
-
bullseye
Bullseye bullseye
-
callingPartyName
String callingPartyName
-
callingPartyNumber
String callingPartyNumber
-
createdBy
String createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
defaultScripts
Map<String,
Script> defaultScripts -
description
String description
-
directRouting
DirectRouting directRouting
-
division
WritableDivision division
-
emailInQueueFlow
DomainEntityRef emailInQueueFlow
-
enableManualAssignment
Boolean enableManualAssignment
-
enableTranscription
Boolean enableTranscription
-
id
String id
-
joinedMemberCount
Integer joinedMemberCount
-
mediaSettings
QueueMediaSettings mediaSettings
-
memberCount
Integer memberCount
-
memberGroups
List<MemberGroup> memberGroups
-
messageInQueueFlow
DomainEntityRef messageInQueueFlow
-
modifiedBy
String modifiedBy
-
name
String name
-
onHoldPrompt
DomainEntityRef onHoldPrompt
-
outboundEmailAddress
QueueEmailAddress outboundEmailAddress
-
outboundMessagingAddresses
QueueMessagingAddresses outboundMessagingAddresses
-
peerId
String peerId
-
queueFlow
DomainEntityRef queueFlow
-
routingRules
List<RoutingRule> routingRules
-
selfUri
String selfUri
-
skillEvaluationMethod
CreateQueueRequest.SkillEvaluationMethodEnum skillEvaluationMethod
-
sourceQueueId
String sourceQueueId
-
userMemberCount
Integer userMemberCount
-
whisperPrompt
DomainEntityRef whisperPrompt
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateResponseAssetRequest
class CreateResponseAssetRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CreateResponseAssetResponse
class CreateResponseAssetResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CreateSecureSession
class CreateSecureSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CreateServiceGoalTemplate
class CreateServiceGoalTemplate extends Object implements Serializable-
Serialized Fields
-
abandonRate
BuAbandonRate abandonRate
-
averageSpeedOfAnswer
BuAverageSpeedOfAnswer averageSpeedOfAnswer
-
name
String name
-
serviceLevel
BuServiceLevel serviceLevel
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateTimeOffLimitRequest
class CreateTimeOffLimitRequest extends Object implements Serializable-
Serialized Fields
-
defaultLimitMinutes
Integer defaultLimitMinutes
-
granularity
CreateTimeOffLimitRequest.GranularityEnum granularity
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateTimeOffPlanRequest
class CreateTimeOffPlanRequest extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.CreateTriggerRequest
class CreateTriggerRequest extends Object implements Serializable-
Serialized Fields
-
delayBySeconds
Integer delayBySeconds
-
description
String description
-
enabled
Boolean enabled
-
eventTTLSeconds
Integer eventTTLSeconds
-
matchCriteria
List<MatchCriteria> matchCriteria
-
name
String name
-
target
TriggerTarget target
-
topicName
String topicName
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateUser
class CreateUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CreateUtilizationTagRequest
class CreateUtilizationTagRequest extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateWebChatConversationRequest
class CreateWebChatConversationRequest extends Object implements Serializable-
Serialized Fields
-
deploymentId
String deploymentId
-
journeyContext
JourneyContext journeyContext
-
memberAuthToken
String memberAuthToken
-
memberInfo
GuestMemberInfo memberInfo
-
organizationId
String organizationId
-
routingTarget
WebChatRoutingTarget routingTarget
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateWebChatConversationResponse
class CreateWebChatConversationResponse extends Object implements Serializable-
Serialized Fields
-
eventStreamUri
String eventStreamUri
-
id
String id
-
jwt
String jwt
-
member
WebChatMemberInfo member
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateWebChatMessageRequest
class CreateWebChatMessageRequest extends Object implements Serializable-
Serialized Fields
-
body
String body
-
bodyType
CreateWebChatMessageRequest.BodyTypeEnum bodyType
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateWebChatRequest
class CreateWebChatRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CreateWorkPlan
class CreateWorkPlan extends Object implements Serializable-
Serialized Fields
-
agents
List<UserReference> agents
-
constrainMaximumConsecutiveWorkingDays
Boolean constrainMaximumConsecutiveWorkingDays
-
constrainMaximumConsecutiveWorkingWeekends
Boolean constrainMaximumConsecutiveWorkingWeekends
-
constrainMinimumTimeBetweenShifts
Boolean constrainMinimumTimeBetweenShifts
-
constrainPaidTimeGranularity
Boolean constrainPaidTimeGranularity
-
constrainWeeklyPaidTime
Boolean constrainWeeklyPaidTime
-
enabled
Boolean enabled
-
flexibleWeeklyPaidTime
Boolean flexibleWeeklyPaidTime
-
maximumConsecutiveWorkingDays
Integer maximumConsecutiveWorkingDays
-
maximumConsecutiveWorkingWeekends
Integer maximumConsecutiveWorkingWeekends
-
maximumDays
Integer maximumDays
-
maximumDaysOffPerPlanningPeriod
Integer maximumDaysOffPerPlanningPeriod
-
maximumPaidMinutesPerPlanningPeriod
Integer maximumPaidMinutesPerPlanningPeriod
-
minimumConsecutiveNonWorkingMinutesPerWeek
Integer minimumConsecutiveNonWorkingMinutesPerWeek
-
minimumDaysOffPerPlanningPeriod
Integer minimumDaysOffPerPlanningPeriod
-
minimumPaidMinutesPerPlanningPeriod
Integer minimumPaidMinutesPerPlanningPeriod
-
minimumShiftStartDistanceMinutes
Integer minimumShiftStartDistanceMinutes
-
minimumTimeBetweenShiftsMinutes
Integer minimumTimeBetweenShiftsMinutes
-
minimumWorkingDaysPerWeek
Integer minimumWorkingDaysPerWeek
-
name
String name
-
optionalDays
SetWrapperDayOfWeek optionalDays
-
paidTimeGranularityMinutes
Integer paidTimeGranularityMinutes
-
shifts
List<CreateWorkPlanShift> shifts
-
shiftStartVariances
ListWrapperShiftStartVariance shiftStartVariances
-
shiftStartVarianceType
CreateWorkPlan.ShiftStartVarianceTypeEnum shiftStartVarianceType
-
weeklyExactPaidMinutes
Integer weeklyExactPaidMinutes
-
weeklyMaximumPaidMinutes
Integer weeklyMaximumPaidMinutes
-
weeklyMinimumPaidMinutes
Integer weeklyMinimumPaidMinutes
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateWorkPlanActivity
class CreateWorkPlanActivity extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
countsAsContiguousWorkTime
Boolean countsAsContiguousWorkTime
-
countsAsPaidTime
Boolean countsAsPaidTime
-
description
String description
-
earliestStartTimeMinutes
Integer earliestStartTimeMinutes
-
exactStartTimeMinutes
Integer exactStartTimeMinutes
-
flexibleStartTime
Boolean flexibleStartTime
-
latestStartTimeMinutes
Integer latestStartTimeMinutes
-
lengthMinutes
Integer lengthMinutes
-
minimumLengthFromShiftEndMinutes
Integer minimumLengthFromShiftEndMinutes
-
minimumLengthFromShiftStartMinutes
Integer minimumLengthFromShiftStartMinutes
-
startTimeIncrementMinutes
Integer startTimeIncrementMinutes
-
startTimeIsRelativeToShiftStart
Boolean startTimeIsRelativeToShiftStart
-
-
-
Class com.mypurecloud.sdk.v2.model.CreateWorkPlanShift
class CreateWorkPlanShift extends Object implements Serializable-
Serialized Fields
-
activities
List<CreateWorkPlanActivity> activities
-
constrainContiguousWorkTime
Boolean constrainContiguousWorkTime
-
constrainDayOff
Boolean constrainDayOff
-
constrainEarliestStopTime
Boolean constrainEarliestStopTime
-
constrainLatestStopTime
Boolean constrainLatestStopTime
-
constrainStopTime
Boolean constrainStopTime
-
dayOffRule
CreateWorkPlanShift.DayOffRuleEnum dayOffRule
-
days
SetWrapperDayOfWeek days
-
earliestStartTimeMinutesFromMidnight
Integer earliestStartTimeMinutesFromMidnight
-
earliestStopTimeMinutesFromMidnight
Integer earliestStopTimeMinutesFromMidnight
-
exactPaidTimeMinutes
Integer exactPaidTimeMinutes
-
exactStartTimeMinutesFromMidnight
Integer exactStartTimeMinutesFromMidnight
-
flexiblePaidTime
Boolean flexiblePaidTime
-
flexibleStartTime
Boolean flexibleStartTime
-
latestStartTimeMinutesFromMidnight
Integer latestStartTimeMinutesFromMidnight
-
latestStopTimeMinutesFromMidnight
Integer latestStopTimeMinutesFromMidnight
-
maximumContiguousWorkTimeMinutes
Integer maximumContiguousWorkTimeMinutes
-
maximumPaidTimeMinutes
Integer maximumPaidTimeMinutes
-
minimumContiguousWorkTimeMinutes
Integer minimumContiguousWorkTimeMinutes
-
minimumPaidTimeMinutes
Integer minimumPaidTimeMinutes
-
name
String name
-
startIncrementMinutes
Integer startIncrementMinutes
-
-
-
Class com.mypurecloud.sdk.v2.model.Credential
class Credential extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CredentialInfo
class CredentialInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CredentialInfoListing
class CredentialInfoListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CredentialSpecification
class CredentialSpecification extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CredentialType
class CredentialType extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CredentialTypeListing
class CredentialTypeListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Criteria
class Criteria extends Object implements Serializable-
Serialized Fields
-
key
String key
-
operator
Criteria.OperatorEnum operator
-
shouldIgnoreCase
Boolean shouldIgnoreCase
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.CriteriaCategoryInfo
class CriteriaCategoryInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CriteriaGroup
class CriteriaGroup extends Object implements Serializable-
Serialized Fields
-
and
List<CriteriaItem> and
-
criteria
CriteriaItem criteria
-
not
List<CriteriaItem> not
-
or
List<CriteriaItem> or
-
-
-
Class com.mypurecloud.sdk.v2.model.CriteriaItem
class CriteriaItem extends Object implements Serializable-
Serialized Fields
-
key
CriteriaItem.KeyEnum key
-
operator
CriteriaItem.OperatorEnum operator
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.CriteriaQuery
class CriteriaQuery extends Object implements Serializable-
Serialized Fields
-
query
List<CriteriaGroup> query
-
-
-
Class com.mypurecloud.sdk.v2.model.CrossPlatformCallMediaPolicy
class CrossPlatformCallMediaPolicy extends Object implements Serializable-
Serialized Fields
-
actions
CrossPlatformPolicyActions actions
-
conditions
CallMediaPolicyConditions conditions
-
-
-
Class com.mypurecloud.sdk.v2.model.CrossPlatformChatMediaPolicy
class CrossPlatformChatMediaPolicy extends Object implements Serializable-
Serialized Fields
-
actions
CrossPlatformPolicyActions actions
-
conditions
ChatMediaPolicyConditions conditions
-
-
-
Class com.mypurecloud.sdk.v2.model.CrossPlatformEmailMediaPolicy
class CrossPlatformEmailMediaPolicy extends Object implements Serializable-
Serialized Fields
-
actions
CrossPlatformPolicyActions actions
-
conditions
EmailMediaPolicyConditions conditions
-
-
-
Class com.mypurecloud.sdk.v2.model.CrossPlatformMediaPolicies
class CrossPlatformMediaPolicies extends Object implements Serializable-
Serialized Fields
-
callPolicy
CrossPlatformCallMediaPolicy callPolicy
-
chatPolicy
CrossPlatformChatMediaPolicy chatPolicy
-
emailPolicy
CrossPlatformEmailMediaPolicy emailPolicy
-
messagePolicy
CrossPlatformMessageMediaPolicy messagePolicy
-
-
-
Class com.mypurecloud.sdk.v2.model.CrossPlatformMessageMediaPolicy
class CrossPlatformMessageMediaPolicy extends Object implements Serializable-
Serialized Fields
-
actions
CrossPlatformPolicyActions actions
-
conditions
MessageMediaPolicyConditions conditions
-
-
-
Class com.mypurecloud.sdk.v2.model.CrossPlatformPolicy
class CrossPlatformPolicy extends Object implements Serializable-
Serialized Fields
-
actions
CrossPlatformPolicyActions actions
-
conditions
PolicyConditions conditions
-
createdDate
Date createdDate
-
description
String description
-
enabled
Boolean enabled
-
id
String id
-
mediaPolicies
CrossPlatformMediaPolicies mediaPolicies
-
modifiedDate
Date modifiedDate
-
name
String name
-
order
Integer order
-
policyErrors
PolicyErrors policyErrors
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CrossPlatformPolicyActions
class CrossPlatformPolicyActions extends Object implements Serializable-
Serialized Fields
-
alwaysDelete
Boolean alwaysDelete
-
assignCalibrations
List<CalibrationAssignment> assignCalibrations
-
assignEvaluations
List<EvaluationAssignment> assignEvaluations
-
assignMeteredAssignmentByAgent
List<MeteredAssignmentByAgent> assignMeteredAssignmentByAgent
-
assignMeteredEvaluations
List<MeteredEvaluationAssignment> assignMeteredEvaluations
-
deleteRecording
Boolean deleteRecording
-
integrationExport
IntegrationExport integrationExport
-
mediaTranscriptions
List<MediaTranscription> mediaTranscriptions
-
retainRecording
Boolean retainRecording
-
retentionDuration
RetentionDuration retentionDuration
-
-
-
Class com.mypurecloud.sdk.v2.model.CrossPlatformPolicyCreate
class CrossPlatformPolicyCreate extends Object implements Serializable-
Serialized Fields
-
actions
CrossPlatformPolicyActions actions
-
conditions
PolicyConditions conditions
-
createdDate
Date createdDate
-
description
String description
-
enabled
Boolean enabled
-
id
String id
-
mediaPolicies
CrossPlatformMediaPolicies mediaPolicies
-
modifiedDate
Date modifiedDate
-
name
String name
-
order
Integer order
-
policyErrors
PolicyErrors policyErrors
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.CrossPlatformPolicyUpdate
class CrossPlatformPolicyUpdate extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
-
-
Class com.mypurecloud.sdk.v2.model.CtaButtonStyleProperties
class CtaButtonStyleProperties extends Object implements Serializable-
Serialized Fields
-
backgroundColor
String backgroundColor
-
color
String color
-
font
String font
-
fontSize
String fontSize
-
textAlign
CtaButtonStyleProperties.TextAlignEnum textAlign
-
-
-
Class com.mypurecloud.sdk.v2.model.CurrentUserScheduleRequestBody
class CurrentUserScheduleRequestBody extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CursorContactListing
class CursorContactListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CursorNoteListing
class CursorNoteListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CursorOrganizationListing
class CursorOrganizationListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CursorRelationshipListing
class CursorRelationshipListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Cursors
class Cursors extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CustomerEndDetailEventTopicCustomerEndEvent
class CustomerEndDetailEventTopicCustomerEndEvent extends Object implements Serializable-
Serialized Fields
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
ani
String ani
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Integer callbackScheduledTime
-
callbackUserName
String callbackUserName
-
conversationExternalContactIds
List<String> conversationExternalContactIds
-
conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
-
conversationId
String conversationId
-
direction
CustomerEndDetailEventTopicCustomerEndEvent.DirectionEnum direction
-
disconnectType
CustomerEndDetailEventTopicCustomerEndEvent.DisconnectTypeEnum disconnectType
-
dnis
String dnis
-
eventTime
Integer eventTime
-
externalContactId
String externalContactId
-
externalOrganizationId
String externalOrganizationId
-
interactingDurationMs
Integer interactingDurationMs
-
mediaType
CustomerEndDetailEventTopicCustomerEndEvent.MediaTypeEnum mediaType
-
messageType
CustomerEndDetailEventTopicCustomerEndEvent.MessageTypeEnum messageType
-
participantId
String participantId
-
provider
String provider
-
sessionId
String sessionId
-
subject
String subject
-
-
-
Class com.mypurecloud.sdk.v2.model.CustomerInteractionCenter
class CustomerInteractionCenter extends Object implements Serializable-
Serialized Fields
-
certificate
String certificate
-
certificates
List<String> certificates
-
disabled
Boolean disabled
-
id
String id
-
issuerURI
String issuerURI
-
name
String name
-
relyingPartyIdentifier
String relyingPartyIdentifier
-
selfUri
String selfUri
-
sloBinding
String sloBinding
-
sloURI
String sloURI
-
ssoTargetURI
String ssoTargetURI
-
-
-
Class com.mypurecloud.sdk.v2.model.CustomerStartDetailEventTopicCustomerStartEvent
class CustomerStartDetailEventTopicCustomerStartEvent extends Object implements Serializable-
Serialized Fields
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
ani
String ani
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Integer callbackScheduledTime
-
callbackUserName
String callbackUserName
-
conversationExternalContactIds
List<String> conversationExternalContactIds
-
conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
-
conversationId
String conversationId
-
direction
CustomerStartDetailEventTopicCustomerStartEvent.DirectionEnum direction
-
dnis
String dnis
-
eventTime
Integer eventTime
-
externalContactId
String externalContactId
-
externalOrganizationId
String externalOrganizationId
-
mediaType
CustomerStartDetailEventTopicCustomerStartEvent.MediaTypeEnum mediaType
-
messageType
CustomerStartDetailEventTopicCustomerStartEvent.MessageTypeEnum messageType
-
participantId
String participantId
-
provider
String provider
-
sessionId
String sessionId
-
subject
String subject
-
-
-
Class com.mypurecloud.sdk.v2.model.CustomEventAttribute
class CustomEventAttribute extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CustomEventAttributeList
class CustomEventAttributeList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.CustomI18nLabels
class CustomI18nLabels extends Object implements Serializable-
Serialized Fields
-
language
String language
-
localizedLabels
List<LocalizedLabels> localizedLabels
-
-
-
Class com.mypurecloud.sdk.v2.model.DailyPossibleShift
class DailyPossibleShift extends Object implements Serializable-
Serialized Fields
-
dayOfWeek
DailyPossibleShift.DayOfWeekEnum dayOfWeek
-
earliestShiftStartMinutesFromMidnight
Integer earliestShiftStartMinutesFromMidnight
-
intervalScheduleProbabilities
List<Integer> intervalScheduleProbabilities
-
maximumPaidTimeMinutes
Integer maximumPaidTimeMinutes
-
minimumPaidTimeMinutes
Integer minimumPaidTimeMinutes
-
required
Boolean required
-
-
-
Class com.mypurecloud.sdk.v2.model.DataActionConditionPredicate
class DataActionConditionPredicate extends Object implements Serializable-
Serialized Fields
-
comparisonValue
String comparisonValue
-
inverted
Boolean inverted
-
outputField
String outputField
-
outputFieldMissingResolution
Boolean outputFieldMissingResolution
-
outputOperator
DataActionConditionPredicate.OutputOperatorEnum outputOperator
-
-
-
Class com.mypurecloud.sdk.v2.model.DataActionConditionSettings
class DataActionConditionSettings extends Object implements Serializable-
Serialized Fields
-
contactColumnToDataActionFieldMappings
List<DataActionContactColumnFieldMapping> contactColumnToDataActionFieldMappings
-
contactIdField
String contactIdField
-
dataActionId
String dataActionId
-
dataNotFoundResolution
Boolean dataNotFoundResolution
-
predicates
List<DigitalDataActionConditionPredicate> predicates
-
-
-
Class com.mypurecloud.sdk.v2.model.DataActionContactColumnFieldMapping
class DataActionContactColumnFieldMapping extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DataAvailabilityResponse
class DataAvailabilityResponse extends Object implements Serializable-
Serialized Fields
-
dataAvailabilityDate
Date dataAvailabilityDate
-
-
-
Class com.mypurecloud.sdk.v2.model.DataSchema
class DataSchema extends Object implements Serializable-
Serialized Fields
-
appliesTo
List<DataSchema.AppliesToEnum> appliesTo
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
enabled
Boolean enabled
-
id
String id
-
jsonSchema
JsonSchemaDocument jsonSchema
-
name
String name
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DataSchemaListing
class DataSchemaListing extends Object implements Serializable-
Serialized Fields
-
entities
List<DataSchema> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.DataTable
class DataTable extends Object implements Serializable-
Serialized Fields
-
description
String description
-
division
WritableDivision division
-
id
String id
-
name
String name
-
schema
JsonSchemaDocument schema
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.DataTableExportJob
class DataTableExportJob extends Object implements Serializable-
Serialized Fields
-
countRecordsProcessed
Integer countRecordsProcessed
-
dateCompleted
Date dateCompleted
-
dateCreated
Date dateCreated
-
downloadURI
String downloadURI
-
errorInformation
ErrorBody errorInformation
-
id
String id
-
name
String name
-
owner
AddressableEntityRef owner
-
selfUri
String selfUri
-
status
DataTableExportJob.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.DataTableImportEntityListing
class DataTableImportEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DataTableImportJob
class DataTableImportJob extends Object implements Serializable-
Serialized Fields
-
countRecordsDeleted
Integer countRecordsDeleted
-
countRecordsFailed
Integer countRecordsFailed
-
countRecordsUpdated
Integer countRecordsUpdated
-
dateCompleted
Date dateCompleted
-
dateCreated
Date dateCreated
-
errorInformation
ErrorBody errorInformation
-
id
String id
-
importMode
DataTableImportJob.ImportModeEnum importMode
-
name
String name
-
owner
AddressableEntityRef owner
-
selfUri
String selfUri
-
status
DataTableImportJob.StatusEnum status
-
uploadURI
String uploadURI
-
-
-
Class com.mypurecloud.sdk.v2.model.DataTableRowEntityListing
class DataTableRowEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DataTablesDomainEntityListing
class DataTablesDomainEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DateRange
class DateRange extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DateRangeWithOptionalEnd
class DateRangeWithOptionalEnd extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DefaultGreetingList
class DefaultGreetingList extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.DefaultObjective
class DefaultObjective extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
id
String id
-
mediaTypes
List<DefaultObjective.MediaTypesEnum> mediaTypes
-
queues
List<AddressableEntityRef> queues
-
templateId
String templateId
-
topicIdsFilterType
DefaultObjective.TopicIdsFilterTypeEnum topicIdsFilterType
-
topics
List<AddressableEntityRef> topics
-
zones
List<ObjectiveZone> zones
-
-
-
Class com.mypurecloud.sdk.v2.model.DeletableUserReference
class DeletableUserReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DeleteRetention
class DeleteRetention extends Object implements Serializable-
Serialized Fields
-
days
Integer days
-
-
-
Class com.mypurecloud.sdk.v2.model.Dependency
class Dependency extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DependencyObject
class DependencyObject extends Object implements Serializable-
Serialized Fields
-
consumedResources
List<Dependency> consumedResources
-
consumingResources
List<Dependency> consumingResources
-
deleted
Boolean deleted
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
stateUnknown
Boolean stateUnknown
-
type
DependencyObject.TypeEnum type
-
updated
Boolean updated
-
version
String version
-
-
-
Class com.mypurecloud.sdk.v2.model.DependencyObjectEntityListing
class DependencyObjectEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DependencyStatus
class DependencyStatus extends Object implements Serializable-
Serialized Fields
-
buildId
String buildId
-
client
DomainEntityRef client
-
dateCompleted
Date dateCompleted
-
dateStarted
Date dateStarted
-
failedObjects
List<FailedObject> failedObjects
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
status
DependencyStatus.StatusEnum status
-
user
User user
-
-
-
Class com.mypurecloud.sdk.v2.model.DependencyType
class DependencyType extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DependencyTypeEntityListing
class DependencyTypeEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Destination
class Destination extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Detail
class Detail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DetectedDialogAct
class DetectedDialogAct extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DetectedIntent
class DetectedIntent extends Object implements Serializable-
Serialized Fields
-
entities
List<DetectedNamedEntity> entities
-
name
String name
-
probability
Double probability
-
-
-
Class com.mypurecloud.sdk.v2.model.DetectedNamedEntity
class DetectedNamedEntity extends Object implements Serializable-
Serialized Fields
-
entityType
String entityType
-
name
String name
-
probability
Double probability
-
value
DetectedNamedEntityValue value
-
-
-
Class com.mypurecloud.sdk.v2.model.DetectedNamedEntityValue
class DetectedNamedEntityValue extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DevelopmentActivity
class DevelopmentActivity extends Object implements Serializable-
Serialized Fields
-
archivalMode
DevelopmentActivity.ArchivalModeEnum archivalMode
-
attendees
List<UserReference> attendees
-
createdBy
UserReference createdBy
-
dateCompleted
Date dateCompleted
-
dateCreated
Date dateCreated
-
dateDue
Date dateDue
-
facilitator
UserReference facilitator
-
id
String id
-
isLatest
Boolean isLatest
-
isModuleArchived
Boolean isModuleArchived
-
isOverdue
Boolean isOverdue
-
isPassed
Boolean isPassed
-
name
String name
-
percentageScore
Float percentageScore
-
selfUri
String selfUri
-
status
DevelopmentActivity.StatusEnum status
-
type
DevelopmentActivity.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.DevelopmentActivityAggregateParam
class DevelopmentActivityAggregateParam extends Object implements Serializable-
Serialized Fields
-
filter
DevelopmentActivityAggregateQueryRequestFilter filter
-
groupBy
List<DevelopmentActivityAggregateParam.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<DevelopmentActivityAggregateParam.MetricsEnum> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.DevelopmentActivityAggregateQueryRequestClause
class DevelopmentActivityAggregateQueryRequestClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<DevelopmentActivityAggregateQueryRequestPredicate> predicates
-
type
DevelopmentActivityAggregateQueryRequestClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.DevelopmentActivityAggregateQueryRequestFilter
class DevelopmentActivityAggregateQueryRequestFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<DevelopmentActivityAggregateQueryRequestClause> clauses
-
type
DevelopmentActivityAggregateQueryRequestFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.DevelopmentActivityAggregateQueryRequestPredicate
class DevelopmentActivityAggregateQueryRequestPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
DevelopmentActivityAggregateQueryRequestPredicate.DimensionEnum dimension
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.DevelopmentActivityAggregateQueryResponseData
class DevelopmentActivityAggregateQueryResponseData extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
metrics
List<DevelopmentActivityAggregateQueryResponseMetric> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.DevelopmentActivityAggregateQueryResponseGroupedData
class DevelopmentActivityAggregateQueryResponseGroupedData extends Object implements Serializable-
Serialized Fields
-
data
List<DevelopmentActivityAggregateQueryResponseData> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.DevelopmentActivityAggregateQueryResponseMetric
class DevelopmentActivityAggregateQueryResponseMetric extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.DevelopmentActivityAggregateQueryResponseStatistics
class DevelopmentActivityAggregateQueryResponseStatistics extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
max
BigDecimal max
-
min
BigDecimal min
-
sum
BigDecimal sum
-
-
-
Class com.mypurecloud.sdk.v2.model.DevelopmentActivityAggregateResponse
class DevelopmentActivityAggregateResponse extends Object implements Serializable-
Serialized Fields
-
results
List<DevelopmentActivityAggregateQueryResponseGroupedData> results
-
-
-
Class com.mypurecloud.sdk.v2.model.DevelopmentActivityListing
class DevelopmentActivityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Device
class Device extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerAction
class DialerAction extends Object implements Serializable-
Serialized Fields
-
actionTypeName
DialerAction.ActionTypeNameEnum actionTypeName
-
agentWrapupField
String agentWrapupField
-
callAnalysisResultField
String callAnalysisResultField
-
contactColumnToDataActionFieldMappings
List<ContactColumnToDataActionFieldMapping> contactColumnToDataActionFieldMappings
-
contactIdField
String contactIdField
-
dataAction
DomainEntityRef dataAction
-
properties
Map<String,
String> properties -
type
DialerAction.TypeEnum type
-
updateOption
DialerAction.UpdateOptionEnum updateOption
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerAttemptLimitsConfigChangeAttemptLimits
class DialerAttemptLimitsConfigChangeAttemptLimits extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
breadthFirstRecalls
Boolean breadthFirstRecalls
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
maxAttemptsPerContact
Integer maxAttemptsPerContact
-
maxAttemptsPerNumber
Integer maxAttemptsPerNumber
-
name
String name
-
recallEntries
Map<String,
DialerAttemptLimitsConfigChangeRecallEntry> recallEntries -
resetPeriod
DialerAttemptLimitsConfigChangeAttemptLimits.ResetPeriodEnum resetPeriod
-
timeZoneId
String timeZoneId
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerAttemptLimitsConfigChangeObject
class DialerAttemptLimitsConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerAttemptLimitsConfigChangeRecallEntry
class DialerAttemptLimitsConfigChangeRecallEntry extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerAuditRequest
class DialerAuditRequest extends Object implements Serializable-
Serialized Fields
-
facets
List<AuditFacet> facets
-
filters
List<AuditFilter> filters
-
queryFields
List<String> queryFields
-
queryPhrase
String queryPhrase
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerCallabletimesetConfigChangeCallableTime
class DialerCallabletimesetConfigChangeCallableTime extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCallabletimesetConfigChangeCallableTimeSet
class DialerCallabletimesetConfigChangeCallableTimeSet extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCallabletimesetConfigChangeObject
class DialerCallabletimesetConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCallabletimesetConfigChangeTimeSlot
class DialerCallabletimesetConfigChangeTimeSlot extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignConfigChangeCampaign
class DialerCampaignConfigChangeCampaign extends Object implements Serializable-
Serialized Fields
-
abandonRate
BigDecimal abandonRate
-
additionalProperties
Map<String,
Object> additionalProperties -
agentOwnedColumn
String agentOwnedColumn
-
callableTimeSet
DialerCampaignConfigChangeUriReference callableTimeSet
-
callAnalysisLanguage
String callAnalysisLanguage
-
callAnalysisResponseSet
DialerCampaignConfigChangeUriReference callAnalysisResponseSet
-
callerAddress
String callerAddress
-
callerName
String callerName
-
campaignStatus
DialerCampaignConfigChangeCampaign.CampaignStatusEnum campaignStatus
-
contactList
DialerCampaignConfigChangeUriReference contactList
-
contactListFilters
List<DialerCampaignConfigChangeUriReference> contactListFilters
-
contactSort
DialerCampaignConfigChangeContactSort contactSort
-
contactSorts
List<DialerCampaignConfigChangeContactSort> contactSorts
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dialingMode
DialerCampaignConfigChangeCampaign.DialingModeEnum dialingMode
-
division
DialerCampaignConfigChangeUriReference division
-
dncLists
List<DialerCampaignConfigChangeUriReference> dncLists
-
edgeGroup
DialerCampaignConfigChangeUriReference edgeGroup
-
errors
List<DialerCampaignConfigChangeRestErrorDetail> errors
-
id
String id
-
name
String name
-
noAnswerTimeout
Integer noAnswerTimeout
-
outboundLineCount
Integer outboundLineCount
-
phoneColumns
List<DialerCampaignConfigChangePhoneColumn> phoneColumns
-
previewTimeOutSeconds
Integer previewTimeOutSeconds
-
priority
Integer priority
-
queue
DialerCampaignConfigChangeUriReference queue
-
ruleSets
List<DialerCampaignConfigChangeUriReference> ruleSets
-
script
DialerCampaignConfigChangeUriReference script
-
singleNumberPreview
Boolean singleNumberPreview
-
site
DialerCampaignConfigChangeUriReference site
-
skipPreviewDisabled
Boolean skipPreviewDisabled
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerCampaignConfigChangeContactSort
class DialerCampaignConfigChangeContactSort extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignConfigChangeObject
class DialerCampaignConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignConfigChangePhoneColumn
class DialerCampaignConfigChangePhoneColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignConfigChangeRestErrorDetail
class DialerCampaignConfigChangeRestErrorDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignConfigChangeUriReference
class DialerCampaignConfigChangeUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignProgressEventCampaignProgress
class DialerCampaignProgressEventCampaignProgress extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
campaign
DialerCampaignProgressEventUriReference campaign
-
numberOfContactsCalled
BigDecimal numberOfContactsCalled
-
numberOfContactsMessaged
BigDecimal numberOfContactsMessaged
-
percentage
Integer percentage
-
totalNumberOfContacts
BigDecimal totalNumberOfContacts
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerCampaignProgressEventObject
class DialerCampaignProgressEventObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignProgressEventUriReference
class DialerCampaignProgressEventUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignRuleConfigChangeCampaignRule
class DialerCampaignRuleConfigChangeCampaignRule extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
campaignRuleActions
List<DialerCampaignRuleConfigChangeCampaignRuleAction> campaignRuleActions
-
campaignRuleConditions
List<DialerCampaignRuleConfigChangeCampaignRuleCondition> campaignRuleConditions
-
campaignRuleEntities
DialerCampaignRuleConfigChangeCampaignRuleEntities campaignRuleEntities
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
enabled
Boolean enabled
-
id
String id
-
matchAnyConditions
Boolean matchAnyConditions
-
name
String name
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerCampaignRuleConfigChangeCampaignRuleAction
class DialerCampaignRuleConfigChangeCampaignRuleAction extends Object implements Serializable-
Serialized Fields
-
actionType
DialerCampaignRuleConfigChangeCampaignRuleAction.ActionTypeEnum actionType
-
additionalProperties
Map<String,
Object> additionalProperties -
campaignRuleActionEntities
DialerCampaignRuleConfigChangeCampaignRuleActionEntities campaignRuleActionEntities
-
id
String id
-
parameters
Map<String,
String> parameters
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerCampaignRuleConfigChangeCampaignRuleActionEntities
class DialerCampaignRuleConfigChangeCampaignRuleActionEntities extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
campaigns
List<DialerCampaignRuleConfigChangeUriReference> campaigns
-
sequences
List<DialerCampaignRuleConfigChangeUriReference> sequences
-
useTriggeringEntity
Boolean useTriggeringEntity
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerCampaignRuleConfigChangeCampaignRuleCondition
class DialerCampaignRuleConfigChangeCampaignRuleCondition extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignRuleConfigChangeCampaignRuleEntities
class DialerCampaignRuleConfigChangeCampaignRuleEntities extends Object implements Serializable-
Serialized Fields
-
campaigns
List<DialerCampaignRuleConfigChangeUriReference> campaigns
-
sequences
List<DialerCampaignRuleConfigChangeUriReference> sequences
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerCampaignRuleConfigChangeObject
class DialerCampaignRuleConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignRuleConfigChangeUriReference
class DialerCampaignRuleConfigChangeUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignScheduleConfigChangeCampaignSchedule
class DialerCampaignScheduleConfigChangeCampaignSchedule extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
campaign
DialerCampaignScheduleConfigChangeUriReference campaign
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
intervals
List<DialerCampaignScheduleConfigChangeScheduleInterval> intervals
-
name
String name
-
timeZone
String timeZone
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerCampaignScheduleConfigChangeObject
class DialerCampaignScheduleConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignScheduleConfigChangeScheduleInterval
class DialerCampaignScheduleConfigChangeScheduleInterval extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerCampaignScheduleConfigChangeUriReference
class DialerCampaignScheduleConfigChangeUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerContact
class DialerContact extends Object implements Serializable-
Serialized Fields
-
callable
Boolean callable
-
callRecords
Map<String,
CallRecord> callRecords -
configurationOverrides
ConfigurationOverrides configurationOverrides
-
contactableStatus
Map<String,
ContactableStatus> contactableStatus -
contactColumnTimeZones
Map<String,
ContactColumnTimeZone> contactColumnTimeZones -
contactListId
String contactListId
-
data
Map<String,
String> data -
id
String id
-
latestEmailEvaluations
Map<String,
MessageEvaluation> latestEmailEvaluations -
latestSmsEvaluations
Map<String,
MessageEvaluation> latestSmsEvaluations -
name
String name
-
phoneNumberStatus
Map<String,
PhoneNumberStatus> phoneNumberStatus -
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerContactId
class DialerContactId extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerContactlistConfigChangeContactList
class DialerContactlistConfigChangeContactList extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
attemptLimits
DialerContactlistConfigChangeUriReference attemptLimits
-
automaticTimeZoneMapping
Boolean automaticTimeZoneMapping
-
columnNames
List<String> columnNames
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
division
DialerContactlistConfigChangeUriReference division
-
emailColumns
List<DialerContactlistConfigChangeEmailColumn> emailColumns
-
id
String id
-
importStatus
DialerContactlistConfigChangeImportStatus importStatus
-
name
String name
-
phoneColumns
List<DialerContactlistConfigChangeContactPhoneNumberColumn> phoneColumns
-
previewModeAcceptedValues
List<String> previewModeAcceptedValues
-
previewModeColumnName
String previewModeColumnName
-
size
Integer size
-
version
Integer version
-
zipCodeColumnName
String zipCodeColumnName
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerContactlistConfigChangeContactPhoneNumberColumn
class DialerContactlistConfigChangeContactPhoneNumberColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerContactlistConfigChangeEmailColumn
class DialerContactlistConfigChangeEmailColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerContactlistConfigChangeImportStatus
class DialerContactlistConfigChangeImportStatus extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.DialerContactlistConfigChangeObject
class DialerContactlistConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerContactlistConfigChangeUriReference
class DialerContactlistConfigChangeUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerContactlistfilterConfigChangeContactListFilter
class DialerContactlistfilterConfigChangeContactListFilter extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
clauses
List<DialerContactlistfilterConfigChangeFilterClause> clauses
-
contactList
DialerContactlistfilterConfigChangeUriReference contactList
-
contactListColumns
List<String> contactListColumns
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
filterType
DialerContactlistfilterConfigChangeContactListFilter.FilterTypeEnum filterType
-
id
String id
-
name
String name
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerContactlistfilterConfigChangeFilterClause
class DialerContactlistfilterConfigChangeFilterClause extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
filterType
DialerContactlistfilterConfigChangeFilterClause.FilterTypeEnum filterType
-
predicates
List<DialerContactlistfilterConfigChangeFilterPredicate> predicates
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerContactlistfilterConfigChangeFilterPredicate
class DialerContactlistfilterConfigChangeFilterPredicate extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
column
String column
-
columnType
DialerContactlistfilterConfigChangeFilterPredicate.ColumnTypeEnum columnType
-
inverted
Boolean inverted
-
operator
DialerContactlistfilterConfigChangeFilterPredicate.OperatorEnum operator
-
range
DialerContactlistfilterConfigChangeRange range
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerContactlistfilterConfigChangeObject
class DialerContactlistfilterConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerContactlistfilterConfigChangeRange
class DialerContactlistfilterConfigChangeRange extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerContactlistfilterConfigChangeUriReference
class DialerContactlistfilterConfigChangeUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerDnclistConfigChangeDncList
class DialerDnclistConfigChangeDncList extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
contactMethod
DialerDnclistConfigChangeDncList.ContactMethodEnum contactMethod
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
division
DialerDnclistConfigChangeUriReference division
-
dncCodes
List<String> dncCodes
-
dncSourceType
DialerDnclistConfigChangeDncList.DncSourceTypeEnum dncSourceType
-
id
String id
-
importStatus
DialerDnclistConfigChangeImportStatus importStatus
-
licenseId
String licenseId
-
loginId
String loginId
-
name
String name
-
size
Integer size
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerDnclistConfigChangeImportStatus
class DialerDnclistConfigChangeImportStatus extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.DialerDnclistConfigChangeObject
class DialerDnclistConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerDnclistConfigChangeUriReference
class DialerDnclistConfigChangeUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerEventEntityListing
class DialerEventEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerOutboundSettingsConfigChangeAtzmTimeSlot
class DialerOutboundSettingsConfigChangeAtzmTimeSlot extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerOutboundSettingsConfigChangeAtzmTimeSlotWithTimeZone
class DialerOutboundSettingsConfigChangeAtzmTimeSlotWithTimeZone extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerOutboundSettingsConfigChangeAutomaticTimeZoneMappingSettings
class DialerOutboundSettingsConfigChangeAutomaticTimeZoneMappingSettings extends Object implements Serializable-
Serialized Fields
-
callableWindows
List<DialerOutboundSettingsConfigChangeCallableWindow> callableWindows
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerOutboundSettingsConfigChangeCallableWindow
class DialerOutboundSettingsConfigChangeCallableWindow extends Object implements Serializable-
Serialized Fields
-
mapped
DialerOutboundSettingsConfigChangeAtzmTimeSlot mapped
-
unmapped
DialerOutboundSettingsConfigChangeAtzmTimeSlotWithTimeZone unmapped
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerOutboundSettingsConfigChangeOutboundSettings
class DialerOutboundSettingsConfigChangeOutboundSettings extends Object implements Serializable-
Serialized Fields
-
abandonSeconds
BigDecimal abandonSeconds
-
automaticTimeZoneMapping
DialerOutboundSettingsConfigChangeAutomaticTimeZoneMappingSettings automaticTimeZoneMapping
-
complianceAbandonRateDenominator
DialerOutboundSettingsConfigChangeOutboundSettings.ComplianceAbandonRateDenominatorEnum complianceAbandonRateDenominator
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
maxCallsPerAgent
Integer maxCallsPerAgent
-
maxLineUtilization
BigDecimal maxLineUtilization
-
name
String name
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerPreview
class DialerPreview extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerResponsesetConfigChangeObject
class DialerResponsesetConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerResponsesetConfigChangeReaction
class DialerResponsesetConfigChangeReaction extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerResponsesetConfigChangeResponseSet
class DialerResponsesetConfigChangeResponseSet extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.DialerRule
class DialerRule extends Object implements Serializable-
Serialized Fields
-
actions
List<DialerAction> actions
-
category
DialerRule.CategoryEnum category
-
conditions
List<Condition> conditions
-
id
String id
-
name
String name
-
order
Integer order
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerRulesetConfigChangeAction
class DialerRulesetConfigChangeAction extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerRulesetConfigChangeCondition
class DialerRulesetConfigChangeCondition extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
agentWrapupField
String agentWrapupField
-
attributeName
String attributeName
-
callAnalysisResultField
String callAnalysisResultField
-
codes
List<String> codes
-
contactColumnToDataActionFieldMappings
List<DialerRulesetConfigChangeContactColumnToDataActionFieldMapping> contactColumnToDataActionFieldMappings
-
contactIdField
String contactIdField
-
dataAction
DialerRulesetConfigChangeUriReference dataAction
-
dataNotFoundResolution
Boolean dataNotFoundResolution
-
inverted
Boolean inverted
-
operator
DialerRulesetConfigChangeCondition.OperatorEnum operator
-
predicates
List<DialerRulesetConfigChangeDataActionConditionPredicate> predicates
-
property
String property
-
propertyType
DialerRulesetConfigChangeCondition.PropertyTypeEnum propertyType
-
type
String type
-
value
String value
-
valueType
DialerRulesetConfigChangeCondition.ValueTypeEnum valueType
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerRulesetConfigChangeContactColumnToDataActionFieldMapping
class DialerRulesetConfigChangeContactColumnToDataActionFieldMapping extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerRulesetConfigChangeDataActionConditionPredicate
class DialerRulesetConfigChangeDataActionConditionPredicate extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
comparisonValue
String comparisonValue
-
inverted
Boolean inverted
-
outputField
String outputField
-
outputFieldMissingResolution
Boolean outputFieldMissingResolution
-
outputOperator
DialerRulesetConfigChangeDataActionConditionPredicate.OutputOperatorEnum outputOperator
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerRulesetConfigChangeObject
class DialerRulesetConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerRulesetConfigChangeRule
class DialerRulesetConfigChangeRule extends Object implements Serializable-
Serialized Fields
-
actions
List<DialerRulesetConfigChangeAction> actions
-
additionalProperties
Map<String,
Object> additionalProperties -
category
DialerRulesetConfigChangeRule.CategoryEnum category
-
conditions
List<DialerRulesetConfigChangeCondition> conditions
-
id
String id
-
name
String name
-
order
Integer order
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerRulesetConfigChangeRuleSet
class DialerRulesetConfigChangeRuleSet extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
contactList
DialerRulesetConfigChangeUriReference contactList
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
name
String name
-
queue
DialerRulesetConfigChangeUriReference queue
-
rules
List<DialerRulesetConfigChangeRule> rules
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerRulesetConfigChangeUriReference
class DialerRulesetConfigChangeUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerSequenceConfigChangeCampaignSequence
class DialerSequenceConfigChangeCampaignSequence extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
campaigns
List<DialerSequenceConfigChangeUriReference> campaigns
-
currentCampaign
Integer currentCampaign
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
name
String name
-
repeat
Boolean repeat
-
status
DialerSequenceConfigChangeCampaignSequence.StatusEnum status
-
stopMessage
String stopMessage
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerSequenceConfigChangeObject
class DialerSequenceConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerSequenceConfigChangeUriReference
class DialerSequenceConfigChangeUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerSequenceScheduleConfigChangeObject
class DialerSequenceScheduleConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerSequenceScheduleConfigChangeScheduleInterval
class DialerSequenceScheduleConfigChangeScheduleInterval extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerSequenceScheduleConfigChangeSequenceSchedule
class DialerSequenceScheduleConfigChangeSequenceSchedule extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
intervals
List<DialerSequenceScheduleConfigChangeScheduleInterval> intervals
-
name
String name
-
sequence
DialerSequenceScheduleConfigChangeUriReference sequence
-
timeZone
String timeZone
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DialerSequenceScheduleConfigChangeUriReference
class DialerSequenceScheduleConfigChangeUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialerWrapupcodemappingConfigChangeWrapUpCodeMapping
class DialerWrapupcodemappingConfigChangeWrapUpCodeMapping extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialogflowAgent
class DialogflowAgent extends Object implements Serializable-
Serialized Fields
-
environments
List<String> environments
-
id
String id
-
integration
DomainEntityRef integration
-
intents
List<DialogflowIntent> intents
-
languages
List<String> languages
-
name
String name
-
project
DialogflowProject project
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.DialogflowAgentSummary
class DialogflowAgentSummary extends Object implements Serializable-
Serialized Fields
-
description
String description
-
id
String id
-
integration
DomainEntityRef integration
-
name
String name
-
project
DialogflowProject project
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.DialogflowAgentSummaryEntityListing
class DialogflowAgentSummaryEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialogflowIntent
class DialogflowIntent extends Object implements Serializable-
Serialized Fields
-
name
String name
-
parameters
Map<String,
DialogflowParameter> parameters
-
-
-
Class com.mypurecloud.sdk.v2.model.DialogflowParameter
class DialogflowParameter extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DialogflowProject
class DialogflowProject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DID
class DID extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
didPool
DomainEntityRef didPool
-
division
Division division
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
owner
DomainEntityRef owner
-
ownerType
DID.OwnerTypeEnum ownerType
-
phoneNumber
String phoneNumber
-
selfUri
String selfUri
-
state
DID.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DIDEntityListing
class DIDEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DIDNumber
class DIDNumber extends Object implements Serializable-
Serialized Fields
-
assigned
Boolean assigned
-
didPool
AddressableEntityRef didPool
-
id
String id
-
name
String name
-
number
String number
-
owner
DomainEntityRef owner
-
ownerType
DIDNumber.OwnerTypeEnum ownerType
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.DIDNumberEntityListing
class DIDNumberEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DIDPool
class DIDPool extends Object implements Serializable-
Serialized Fields
-
comments
String comments
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
endPhoneNumber
String endPhoneNumber
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
provider
DIDPool.ProviderEnum provider
-
selfUri
String selfUri
-
startPhoneNumber
String startPhoneNumber
-
state
DIDPool.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DIDPoolEntityListing
class DIDPoolEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DigitalAction
class DigitalAction extends Object implements Serializable-
Serialized Fields
-
appendToDncActionSettings
AppendToDncActionSettings appendToDncActionSettings
-
doNotSendActionSettings
Object doNotSendActionSettings
-
markContactAddressUncontactableActionSettings
Object markContactAddressUncontactableActionSettings
-
markContactUncontactableActionSettings
MarkContactUncontactableActionSettings markContactUncontactableActionSettings
-
setContentTemplateActionSettings
SetContentTemplateActionSettings setContentTemplateActionSettings
-
setSmsPhoneNumberActionSettings
SetSmsPhoneNumberActionSettings setSmsPhoneNumberActionSettings
-
updateContactColumnActionSettings
UpdateContactColumnActionSettings updateContactColumnActionSettings
-
-
-
Class com.mypurecloud.sdk.v2.model.DigitalCondition
class DigitalCondition extends Object implements Serializable-
Serialized Fields
-
contactAddressConditionSettings
ContactAddressConditionSettings contactAddressConditionSettings
-
contactAddressTypeConditionSettings
ContactAddressTypeConditionSettings contactAddressTypeConditionSettings
-
contactColumnConditionSettings
ContactColumnConditionSettings contactColumnConditionSettings
-
dataActionConditionSettings
DataActionConditionSettings dataActionConditionSettings
-
inverted
Boolean inverted
-
lastAttemptByColumnConditionSettings
LastAttemptByColumnConditionSettings lastAttemptByColumnConditionSettings
-
lastAttemptOverallConditionSettings
LastAttemptOverallConditionSettings lastAttemptOverallConditionSettings
-
lastResultByColumnConditionSettings
LastResultByColumnConditionSettings lastResultByColumnConditionSettings
-
lastResultOverallConditionSettings
LastResultOverallConditionSettings lastResultOverallConditionSettings
-
-
-
Class com.mypurecloud.sdk.v2.model.DigitalDataActionConditionPredicate
class DigitalDataActionConditionPredicate extends Object implements Serializable-
Serialized Fields
-
comparisonValue
String comparisonValue
-
inverted
Boolean inverted
-
outputField
String outputField
-
outputFieldMissingResolution
Boolean outputFieldMissingResolution
-
outputOperator
DigitalDataActionConditionPredicate.OutputOperatorEnum outputOperator
-
-
-
Class com.mypurecloud.sdk.v2.model.DigitalRule
class DigitalRule extends Object implements Serializable-
Serialized Fields
-
actions
List<DigitalAction> actions
-
category
DigitalRule.CategoryEnum category
-
conditions
List<DigitalCondition> conditions
-
id
String id
-
name
String name
-
order
Integer order
-
-
-
Class com.mypurecloud.sdk.v2.model.DigitalRuleSet
class DigitalRuleSet extends Object implements Serializable-
Serialized Fields
-
contactList
DomainEntityRef contactList
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
name
String name
-
rules
List<DigitalRule> rules
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DigitalRuleSetEntityListing
class DigitalRuleSetEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DigitLength
class DigitLength extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Digits
class Digits extends Object implements Serializable-
Serialized Fields
-
digits
String digits
-
-
-
Class com.mypurecloud.sdk.v2.model.DirectoryUserDevicesListing
class DirectoryUserDevicesListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DirectRouting
class DirectRouting extends Object implements Serializable-
Serialized Fields
-
agentWaitSeconds
Integer agentWaitSeconds
-
backupQueueId
String backupQueueId
-
callMediaSettings
DirectRoutingCallMediaSettings callMediaSettings
-
emailMediaSettings
DirectRoutingMediaSettings emailMediaSettings
-
messageMediaSettings
DirectRoutingMediaSettings messageMediaSettings
-
waitForAgent
Boolean waitForAgent
-
-
-
Class com.mypurecloud.sdk.v2.model.DirectRoutingCallMediaSettings
class DirectRoutingCallMediaSettings extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
inboundFlow
AddressableEntityRef inboundFlow
-
voicemailFlow
AddressableEntityRef voicemailFlow
-
-
-
Class com.mypurecloud.sdk.v2.model.DirectRoutingMediaSettings
class DirectRoutingMediaSettings extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
inboundFlow
AddressableEntityRef inboundFlow
-
-
-
Class com.mypurecloud.sdk.v2.model.DisallowedEntityLearningAssignmentItem
class DisallowedEntityLearningAssignmentItem extends Object implements Serializable-
Serialized Fields
-
entity
LearningAssignmentItem entity
-
errorCode
String errorCode
-
-
-
Class com.mypurecloud.sdk.v2.model.DisallowedEntityLearningAssignmentReference
class DisallowedEntityLearningAssignmentReference extends Object implements Serializable-
Serialized Fields
-
entity
LearningAssignmentReference entity
-
errorCode
String errorCode
-
-
-
Class com.mypurecloud.sdk.v2.model.DisconnectReason
class DisconnectReason extends Object implements Serializable-
Serialized Fields
-
code
Integer code
-
phrase
String phrase
-
type
DisconnectReason.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.Disposition
class Disposition extends Object implements Serializable-
Serialized Fields
-
analyzer
String analyzer
-
dispositionParameters
DispositionParameters dispositionParameters
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.DispositionParameters
class DispositionParameters extends Object implements Serializable-
Serialized Fields
-
adjustableLiveSpeakerDetection
AdjustableLiveSpeakerDetection adjustableLiveSpeakerDetection
-
-
-
Class com.mypurecloud.sdk.v2.model.Division
class Division extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DivisionReference
class DivisionReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DivsPermittedEntityListing
class DivsPermittedEntityListing extends Object implements Serializable-
Serialized Fields
-
allDivsPermitted
Boolean allDivsPermitted
-
entities
List<AuthzDivision> entities
-
firstUri
String firstUri
-
lastUri
String lastUri
-
nextUri
String nextUri
-
pageCount
Integer pageCount
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
previousUri
String previousUri
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.DncList
class DncList extends Object implements Serializable-
Serialized Fields
-
campaignId
String campaignId
-
contactMethod
DncList.ContactMethodEnum contactMethod
-
customExclusionColumn
String customExclusionColumn
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
division
DomainEntityRef division
-
dncCodes
List<String> dncCodes
-
dncSourceType
DncList.DncSourceTypeEnum dncSourceType
-
id
String id
-
importStatus
ImportStatus importStatus
-
licenseId
String licenseId
-
loginId
String loginId
-
name
String name
-
selfUri
String selfUri
-
size
Long size
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DncListCreate
class DncListCreate extends Object implements Serializable-
Serialized Fields
-
campaignId
String campaignId
-
contactMethod
DncListCreate.ContactMethodEnum contactMethod
-
customExclusionColumn
String customExclusionColumn
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
division
DomainEntityRef division
-
dncCodes
List<String> dncCodes
-
dncSourceType
DncListCreate.DncSourceTypeEnum dncSourceType
-
id
String id
-
importStatus
ImportStatus importStatus
-
licenseId
String licenseId
-
loginId
String loginId
-
name
String name
-
selfUri
String selfUri
-
size
Long size
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DncListDivisionView
class DncListDivisionView extends Object implements Serializable-
Serialized Fields
-
contactMethod
DncListDivisionView.ContactMethodEnum contactMethod
-
division
Division division
-
dncSourceType
DncListDivisionView.DncSourceTypeEnum dncSourceType
-
id
String id
-
importStatus
ImportStatus importStatus
-
name
String name
-
selfUri
String selfUri
-
size
Long size
-
-
-
Class com.mypurecloud.sdk.v2.model.DncListDivisionViewListing
class DncListDivisionViewListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DnclistDownloadReadyExportUri
class DnclistDownloadReadyExportUri extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DnclistDownloadReadyObject
class DnclistDownloadReadyObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DncListEntityListing
class DncListEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DnclistImportStatusImportStatus
class DnclistImportStatusImportStatus extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.DnclistImportStatusObject
class DnclistImportStatusObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DncPatchCustomExclusionColumnsRequest
class DncPatchCustomExclusionColumnsRequest extends Object implements Serializable-
Serialized Fields
-
action
DncPatchCustomExclusionColumnsRequest.ActionEnum action
-
customExclusionColumnEntries
List<String> customExclusionColumnEntries
-
expirationDateTime
String expirationDateTime
-
-
-
Class com.mypurecloud.sdk.v2.model.DncPatchEmailsRequest
class DncPatchEmailsRequest extends Object implements Serializable-
Serialized Fields
-
action
DncPatchEmailsRequest.ActionEnum action
-
emailAddresses
List<String> emailAddresses
-
expirationDateTime
String expirationDateTime
-
-
-
Class com.mypurecloud.sdk.v2.model.DncPatchPhoneNumbersRequest
class DncPatchPhoneNumbersRequest extends Object implements Serializable-
Serialized Fields
-
action
DncPatchPhoneNumbersRequest.ActionEnum action
-
expirationDateTime
String expirationDateTime
-
phoneNumbers
List<String> phoneNumbers
-
-
-
Class com.mypurecloud.sdk.v2.model.DnsRecordEntry
class DnsRecordEntry extends Object implements Serializable-
Serialized Fields
-
host
String host
-
recordContents
String recordContents
-
verificationStatus
DnsRecordEntry.VerificationStatusEnum verificationStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.Document
class Document extends Object implements Serializable-
Serialized Fields
-
acl
List<String> acl
-
attributes
List<DocumentAttribute> attributes
-
callerAddress
String callerAddress
-
changeNumber
Integer changeNumber
-
contentLength
Long contentLength
-
contentType
String contentType
-
contentUri
String contentUri
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateUploaded
Date dateUploaded
-
downloadSharingUri
String downloadSharingUri
-
filename
String filename
-
id
String id
-
lockInfo
LockInfo lockInfo
-
name
String name
-
pageCount
Long pageCount
-
read
Boolean read
-
receiverAddress
String receiverAddress
-
selfUri
String selfUri
-
sharingStatus
Document.SharingStatusEnum sharingStatus
-
sharingUri
String sharingUri
-
systemType
Document.SystemTypeEnum systemType
-
tags
List<String> tags
-
tagValues
List<TagValue> tagValues
-
thumbnails
List<DocumentThumbnail> thumbnails
-
uploadDestinationUri
String uploadDestinationUri
-
uploadedBy
DomainEntityRef uploadedBy
-
uploadMethod
Document.UploadMethodEnum uploadMethod
-
uploadStatus
DomainEntityRef uploadStatus
-
workspace
DomainEntityRef workspace
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentArticle
class DocumentArticle extends Object implements Serializable-
Serialized Fields
-
alternatives
List<String> alternatives
-
content
ArticleContent content
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentationResult
class DocumentationResult extends Object implements Serializable-
Serialized Fields
-
categories
List<Integer> categories
-
content
String content
-
description
String description
-
excerpt
String excerpt
-
facetFeature
List<Integer> facetFeature
-
facetRole
List<Integer> facetRole
-
facetService
List<Integer> facetService
-
faqCategories
List<Integer> faqCategories
-
getType
String getType
-
id
Integer id
-
link
String link
-
modified
Date modified
-
name
String name
-
releasenoteCategory
List<Integer> releasenoteCategory
-
releasenoteTag
List<Integer> releasenoteTag
-
service
List<Integer> service
-
serviceArea
List<Integer> serviceArea
-
slug
String slug
-
title
String title
-
videoCategories
List<Integer> videoCategories
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentationSearchCriteria
class DocumentationSearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<DocumentationSearchCriteria> group
-
operator
DocumentationSearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
DocumentationSearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentationSearchRequest
class DocumentationSearchRequest extends Object implements Serializable-
Serialized Fields
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<DocumentationSearchCriteria> query
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
DocumentationSearchRequest.SortOrderEnum sortOrder
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentationSearchResponse
class DocumentationSearchResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DocumentationV2SearchAggregation
class DocumentationV2SearchAggregation extends Object implements Serializable-
Serialized Fields
-
field
String field
-
name
String name
-
order
List<DocumentationV2SearchAggregation.OrderEnum> order
-
size
Integer size
-
type
DocumentationV2SearchAggregation.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentationV2SearchCriteria
class DocumentationV2SearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<DocumentationV2SearchCriteria> group
-
operator
DocumentationV2SearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
DocumentationV2SearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentationV2SearchRequest
class DocumentationV2SearchRequest extends Object implements Serializable-
Serialized Fields
-
aggregations
List<DocumentationV2SearchAggregation> aggregations
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<DocumentationV2SearchCriteria> query
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
DocumentationV2SearchRequest.SortOrderEnum sortOrder
-
types
List<String> types
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentAttribute
class DocumentAttribute extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DocumentAudit
class DocumentAudit extends Object implements Serializable-
Serialized Fields
-
action
DocumentAudit.ActionEnum action
-
actionContext
DocumentAudit.ActionContextEnum actionContext
-
application
String application
-
changes
List<AuditChange> changes
-
entity
AuditEntityReference entity
-
id
String id
-
level
DocumentAudit.LevelEnum level
-
name
String name
-
selfUri
String selfUri
-
serviceName
String serviceName
-
status
DocumentAudit.StatusEnum status
-
timestamp
Date timestamp
-
transactionId
String transactionId
-
transactionInitiator
Boolean transactionInitiator
-
user
DomainEntityRef user
-
workspace
DomainEntityRef workspace
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentAuditEntityListing
class DocumentAuditEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DocumentBody
class DocumentBody extends Object implements Serializable-
Serialized Fields
-
blocks
List<DocumentBodyBlock> blocks
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentBodyBlock
class DocumentBodyBlock extends Object implements Serializable-
Serialized Fields
-
image
DocumentBodyImage image
-
list
DocumentBodyList list
-
paragraph
DocumentBodyParagraph paragraph
-
type
DocumentBodyBlock.TypeEnum type
-
video
DocumentBodyVideo video
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentBodyImage
class DocumentBodyImage extends Object implements Serializable-
Serialized Fields
-
hyperlink
String hyperlink
-
properties
DocumentBodyImageProperties properties
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentBodyImageProperties
class DocumentBodyImageProperties extends Object implements Serializable-
Serialized Fields
-
align
DocumentBodyImageProperties.AlignEnum align
-
backgroundColor
String backgroundColor
-
indentation
Float indentation
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentBodyList
class DocumentBodyList extends Object implements Serializable-
Serialized Fields
-
blocks
List<DocumentBodyListBlock> blocks
-
properties
DocumentBodyListBlockProperties properties
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentBodyListBlock
class DocumentBodyListBlock extends Object implements Serializable-
Serialized Fields
-
blocks
List<DocumentListContentBlock> blocks
-
properties
DocumentBodyListItemProperties properties
-
type
DocumentBodyListBlock.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentBodyListBlockProperties
class DocumentBodyListBlockProperties extends Object implements Serializable-
Serialized Fields
-
orderedType
DocumentBodyListBlockProperties.OrderedTypeEnum orderedType
-
unorderedType
DocumentBodyListBlockProperties.UnorderedTypeEnum unorderedType
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentBodyListItemProperties
class DocumentBodyListItemProperties extends Object implements Serializable-
Serialized Fields
-
align
DocumentBodyListItemProperties.AlignEnum align
-
backgroundColor
String backgroundColor
-
fontSize
DocumentBodyListItemProperties.FontSizeEnum fontSize
-
fontType
DocumentBodyListItemProperties.FontTypeEnum fontType
-
indentation
Float indentation
-
textColor
String textColor
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentBodyParagraph
class DocumentBodyParagraph extends Object implements Serializable-
Serialized Fields
-
blocks
List<DocumentContentBlock> blocks
-
properties
DocumentBodyParagraphProperties properties
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentBodyParagraphProperties
class DocumentBodyParagraphProperties extends Object implements Serializable-
Serialized Fields
-
align
DocumentBodyParagraphProperties.AlignEnum align
-
backgroundColor
String backgroundColor
-
fontSize
DocumentBodyParagraphProperties.FontSizeEnum fontSize
-
fontType
DocumentBodyParagraphProperties.FontTypeEnum fontType
-
indentation
Float indentation
-
textColor
String textColor
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentBodyVideo
class DocumentBodyVideo extends Object implements Serializable-
Serialized Fields
-
properties
DocumentBodyVideoProperties properties
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentBodyVideoProperties
class DocumentBodyVideoProperties extends Object implements Serializable-
Serialized Fields
-
align
DocumentBodyVideoProperties.AlignEnum align
-
backgroundColor
String backgroundColor
-
indentation
Float indentation
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentCategoryInput
class DocumentCategoryInput extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentContentBlock
class DocumentContentBlock extends Object implements Serializable-
Serialized Fields
-
image
DocumentBodyImage image
-
text
DocumentText text
-
type
DocumentContentBlock.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentEntityListing
class DocumentEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DocumentFaq
class DocumentFaq extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DocumentListContentBlock
class DocumentListContentBlock extends Object implements Serializable-
Serialized Fields
-
image
DocumentBodyImage image
-
list
DocumentBodyList list
-
text
DocumentText text
-
type
DocumentListContentBlock.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentListing
class DocumentListing extends Object implements Serializable-
Serialized Fields
-
entities
List<KnowledgeDocument> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentQuery
class DocumentQuery extends Object implements Serializable-
Serialized Fields
-
clauses
List<DocumentQueryClause> clauses
-
operator
DocumentQuery.OperatorEnum operator
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentQueryClause
class DocumentQueryClause extends Object implements Serializable-
Serialized Fields
-
operator
DocumentQueryClause.OperatorEnum operator
-
predicates
List<DocumentQueryPredicate> predicates
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentQueryInterval
class DocumentQueryInterval extends Object implements Serializable-
Serialized Fields
-
field
DocumentQueryInterval.FieldEnum field
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentQueryPredicate
class DocumentQueryPredicate extends Object implements Serializable-
Serialized Fields
-
fields
List<DocumentQueryPredicate.FieldsEnum> fields
-
type
DocumentQueryPredicate.TypeEnum type
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentReference
class DocumentReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DocumentText
class DocumentText extends Object implements Serializable-
Serialized Fields
-
hyperlink
String hyperlink
-
marks
List<DocumentText.MarksEnum> marks
-
properties
DocumentTextProperties properties
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentTextProperties
class DocumentTextProperties extends Object implements Serializable-
Serialized Fields
-
backgroundColor
String backgroundColor
-
fontSize
DocumentTextProperties.FontSizeEnum fontSize
-
textColor
String textColor
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentThumbnail
class DocumentThumbnail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DocumentUpdate
class DocumentUpdate extends Object implements Serializable-
Serialized Fields
-
addTagIds
List<String> addTagIds
-
addTags
List<String> addTags
-
changeNumber
Integer changeNumber
-
name
String name
-
read
Boolean read
-
removeAttributes
List<String> removeAttributes
-
removeTagIds
List<String> removeTagIds
-
removeTags
List<String> removeTags
-
updateAttributes
List<DocumentAttribute> updateAttributes
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentUpload
class DocumentUpload extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DocumentVariation
class DocumentVariation extends Object implements Serializable-
Serialized Fields
-
body
DocumentBody body
-
contexts
List<DocumentVariationContext> contexts
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
document
KnowledgeDocumentReference document
-
documentVersion
AddressableEntityRef documentVersion
-
id
String id
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentVariationContext
class DocumentVariationContext extends Object implements Serializable-
Serialized Fields
-
context
KnowledgeContextReference context
-
values
List<KnowledgeContextValueReference> values
-
-
-
Class com.mypurecloud.sdk.v2.model.DocumentVariationListing
class DocumentVariationListing extends Object implements Serializable-
Serialized Fields
-
entities
List<DocumentVariation> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainCapabilities
class DomainCapabilities extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainCertificateAuthority
class DomainCertificateAuthority extends Object implements Serializable-
Serialized Fields
-
certificate
String certificate
-
certificateDetails
List<CertificateDetails> certificateDetails
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
selfUri
String selfUri
-
services
List<DomainCertificateAuthority.ServicesEnum> services
-
state
DomainCertificateAuthority.StateEnum state
-
type
DomainCertificateAuthority.TypeEnum type
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainEdgeSoftwareUpdateDto
class DomainEdgeSoftwareUpdateDto extends Object implements Serializable-
Serialized Fields
-
callDrainingWaitTimeSeconds
Long callDrainingWaitTimeSeconds
-
current
Boolean current
-
downloadStartTime
Date downloadStartTime
-
edgeUri
String edgeUri
-
executeOnIdle
Boolean executeOnIdle
-
executeStartTime
Date executeStartTime
-
executeStopTime
Date executeStopTime
-
maxDownloadRate
Integer maxDownloadRate
-
status
DomainEdgeSoftwareUpdateDto.StatusEnum status
-
version
DomainEdgeSoftwareVersionDto version
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainEdgeSoftwareVersionDto
class DomainEdgeSoftwareVersionDto extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainEdgeSoftwareVersionDtoEntityListing
class DomainEdgeSoftwareVersionDtoEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainEntity
class DomainEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainEntityListing
class DomainEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainEntityListingEvaluationForm
class DomainEntityListingEvaluationForm extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainEntityListingQueryResult
class DomainEntityListingQueryResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainEntityListingSurveyForm
class DomainEntityListingSurveyForm extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainEntityRef
class DomainEntityRef extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainLogicalInterface
class DomainLogicalInterface extends Object implements Serializable-
Serialized Fields
-
addresses
List<DomainNetworkAddress> addresses
-
commandResponses
List<DomainNetworkCommandResponse> commandResponses
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
currentState
DomainLogicalInterface.CurrentStateEnum currentState
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
edgeAssignedId
String edgeAssignedId
-
edgeUri
String edgeUri
-
endDate
Date endDate
-
externalTrunkBaseAssignments
List<TrunkBaseAssignment> externalTrunkBaseAssignments
-
friendlyName
String friendlyName
-
hardwareAddress
String hardwareAddress
-
id
String id
-
ifStatus
String ifStatus
-
inheritPhoneTrunkBasesIPv4
Boolean inheritPhoneTrunkBasesIPv4
-
inheritPhoneTrunkBasesIPv6
Boolean inheritPhoneTrunkBasesIPv6
-
interfaceType
DomainLogicalInterface.InterfaceTypeEnum interfaceType
-
ipv4Capabilities
DomainCapabilities ipv4Capabilities
-
ipv6Capabilities
DomainCapabilities ipv6Capabilities
-
lastModifiedCorrelationId
String lastModifiedCorrelationId
-
lastModifiedUserId
String lastModifiedUserId
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
phoneTrunkBaseAssignments
List<TrunkBaseAssignment> phoneTrunkBaseAssignments
-
physicalAdapterId
String physicalAdapterId
-
publicNatAddressIpV4
String publicNatAddressIpV4
-
publicNatAddressIpV6
String publicNatAddressIpV6
-
routes
List<DomainNetworkRoute> routes
-
selfUri
String selfUri
-
startDate
Date startDate
-
state
DomainLogicalInterface.StateEnum state
-
traceEnabled
Boolean traceEnabled
-
useForCloudProxyEdgeCommunication
Boolean useForCloudProxyEdgeCommunication
-
useForIndirectEdgeCommunication
Boolean useForIndirectEdgeCommunication
-
useForInternalEdgeCommunication
Boolean useForInternalEdgeCommunication
-
useForWanInterface
Boolean useForWanInterface
-
version
Integer version
-
vlanTagId
Integer vlanTagId
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainNetworkAddress
class DomainNetworkAddress extends Object implements Serializable-
Serialized Fields
-
address
String address
-
family
DomainNetworkAddress.FamilyEnum family
-
persistent
Boolean persistent
-
type
DomainNetworkAddress.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainNetworkCommandResponse
class DomainNetworkCommandResponse extends Object implements Serializable-
Serialized Fields
-
acknowledged
Boolean acknowledged
-
commandName
String commandName
-
correlationId
String correlationId
-
errorInfo
ErrorDetails errorInfo
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainNetworkRoute
class DomainNetworkRoute extends Object implements Serializable-
Serialized Fields
-
family
DomainNetworkRoute.FamilyEnum family
-
metric
Integer metric
-
nexthop
String nexthop
-
persistent
Boolean persistent
-
prefix
String prefix
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainOrganizationProduct
class DomainOrganizationProduct extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainOrganizationRole
class DomainOrganizationRole extends Object implements Serializable-
Serialized Fields
-
_default
Boolean _default
-
base
Boolean base
-
defaultRoleId
String defaultRoleId
-
description
String description
-
id
String id
-
name
String name
-
permissionPolicies
List<DomainPermissionPolicy> permissionPolicies
-
permissions
List<String> permissions
-
roleNeedsUpdate
Boolean roleNeedsUpdate
-
selfUri
String selfUri
-
unusedPermissions
List<String> unusedPermissions
-
userCount
Integer userCount
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainOrganizationRoleCreate
class DomainOrganizationRoleCreate extends Object implements Serializable-
Serialized Fields
-
_default
Boolean _default
-
base
Boolean base
-
defaultRoleId
String defaultRoleId
-
description
String description
-
id
String id
-
name
String name
-
permissionPolicies
List<DomainPermissionPolicy> permissionPolicies
-
permissions
List<String> permissions
-
roleNeedsUpdate
Boolean roleNeedsUpdate
-
selfUri
String selfUri
-
unusedPermissions
List<String> unusedPermissions
-
userCount
Integer userCount
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainOrganizationRoleUpdate
class DomainOrganizationRoleUpdate extends Object implements Serializable-
Serialized Fields
-
_default
Boolean _default
-
base
Boolean base
-
defaultRoleId
String defaultRoleId
-
description
String description
-
id
String id
-
name
String name
-
permissionPolicies
List<DomainPermissionPolicy> permissionPolicies
-
permissions
List<String> permissions
-
roleNeedsUpdate
Boolean roleNeedsUpdate
-
selfUri
String selfUri
-
unusedPermissions
List<String> unusedPermissions
-
userCount
Integer userCount
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainOrgRoleDifference
class DomainOrgRoleDifference extends Object implements Serializable-
Serialized Fields
-
addedPermissionPolicies
List<DomainPermissionPolicy> addedPermissionPolicies
-
removedPermissionPolicies
List<DomainPermissionPolicy> removedPermissionPolicies
-
roleFromDefault
DomainOrganizationRole roleFromDefault
-
samePermissionPolicies
List<DomainPermissionPolicy> samePermissionPolicies
-
userOrgRole
DomainOrganizationRole userOrgRole
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainPermission
class DomainPermission extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainPermissionCollection
class DomainPermissionCollection extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainPermissionPolicy
class DomainPermissionPolicy extends Object implements Serializable-
Serialized Fields
-
actionSet
List<String> actionSet
-
allowConditions
Boolean allowConditions
-
domain
String domain
-
entityName
String entityName
-
namedResources
List<String> namedResources
-
policyDescription
String policyDescription
-
policyName
String policyName
-
resourceConditionNode
DomainResourceConditionNode resourceConditionNode
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainPhysicalCapabilities
class DomainPhysicalCapabilities extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DomainPhysicalInterface
class DomainPhysicalInterface extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
edgeUri
String edgeUri
-
friendlyName
String friendlyName
-
hardwareAddress
String hardwareAddress
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
physicalCapabilities
DomainPhysicalCapabilities physicalCapabilities
-
portLabel
String portLabel
-
selfUri
String selfUri
-
state
DomainPhysicalInterface.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainResourceConditionNode
class DomainResourceConditionNode extends Object implements Serializable-
Serialized Fields
-
conjunction
DomainResourceConditionNode.ConjunctionEnum conjunction
-
operands
List<DomainResourceConditionValue> operands
-
operator
DomainResourceConditionNode.OperatorEnum operator
-
terms
List<DomainResourceConditionNode> terms
-
variableName
String variableName
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainResourceConditionValue
class DomainResourceConditionValue extends Object implements Serializable-
Serialized Fields
-
queue
Queue queue
-
type
DomainResourceConditionValue.TypeEnum type
-
user
User user
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.DomainRole
class DomainRole extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DoNotSendActionSettings
class DoNotSendActionSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DownloadResponse
class DownloadResponse extends Object implements Serializable-
Serialized Fields
-
contentLocationUri
String contentLocationUri
-
imageUri
String imageUri
-
thumbnails
List<DocumentThumbnail> thumbnails
-
-
-
Class com.mypurecloud.sdk.v2.model.Draft
class Draft extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
intents
List<DraftIntents> intents
-
miner
Miner miner
-
name
String name
-
selfUri
String selfUri
-
topics
List<DraftTopics> topics
-
-
-
Class com.mypurecloud.sdk.v2.model.DraftIntents
class DraftIntents extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DraftListing
class DraftListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DraftManipulationRequest
class DraftManipulationRequest extends Object implements Serializable-
Serialized Fields
-
draftType
DraftManipulationRequest.DraftTypeEnum draftType
-
translate
HistoryHeadersTranslation translate
-
-
-
Class com.mypurecloud.sdk.v2.model.DraftRequest
class DraftRequest extends Object implements Serializable-
Serialized Fields
-
intents
List<DraftIntents> intents
-
topics
List<DraftTopicRequest> topics
-
-
-
Class com.mypurecloud.sdk.v2.model.DraftTopicRequest
class DraftTopicRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DraftTopics
class DraftTopics extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DraftValidationResult
class DraftValidationResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.DurationCondition
class DurationCondition extends Object implements Serializable-
Serialized Fields
-
durationMode
DurationCondition.DurationModeEnum durationMode
-
durationOperator
String durationOperator
-
durationRange
String durationRange
-
durationTarget
DurationCondition.DurationTargetEnum durationTarget
-
-
-
Class com.mypurecloud.sdk.v2.model.DynamicContactQueueingSettings
class DynamicContactQueueingSettings extends Object implements Serializable-
Serialized Fields
-
sort
Boolean sort
-
-
-
Class com.mypurecloud.sdk.v2.model.DynamicGroupDefinition
class DynamicGroupDefinition extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
group
AddressableEntityRef group
-
query
DynamicGroupQuery query
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.DynamicGroupLanguageSkillCondition
class DynamicGroupLanguageSkillCondition extends Object implements Serializable-
Serialized Fields
-
childConditions
List<DynamicGroupSkillCondition> childConditions
-
comparator
DynamicGroupLanguageSkillCondition.ComparatorEnum comparator
-
languageSkill
String languageSkill
-
proficiency
Integer proficiency
-
-
-
Class com.mypurecloud.sdk.v2.model.DynamicGroupQuery
class DynamicGroupQuery extends Object implements Serializable-
Serialized Fields
-
skillConditions
List<DynamicGroupSkillCondition> skillConditions
-
-
-
Class com.mypurecloud.sdk.v2.model.DynamicGroupQueryPreview
class DynamicGroupQueryPreview extends Object implements Serializable-
Serialized Fields
-
userCount
Integer userCount
-
-
-
Class com.mypurecloud.sdk.v2.model.DynamicGroupRoutingSkillCondition
class DynamicGroupRoutingSkillCondition extends Object implements Serializable-
Serialized Fields
-
childConditions
List<DynamicGroupSkillCondition> childConditions
-
comparator
DynamicGroupRoutingSkillCondition.ComparatorEnum comparator
-
proficiency
Integer proficiency
-
routingSkill
String routingSkill
-
-
-
Class com.mypurecloud.sdk.v2.model.DynamicGroupSkillCondition
class DynamicGroupSkillCondition extends Object implements Serializable-
Serialized Fields
-
languageSkillConditions
List<DynamicGroupLanguageSkillCondition> languageSkillConditions
-
operation
DynamicGroupSkillCondition.OperationEnum operation
-
routingSkillConditions
List<DynamicGroupRoutingSkillCondition> routingSkillConditions
-
-
-
Class com.mypurecloud.sdk.v2.model.Edge
class Edge extends Object implements Serializable-
Serialized Fields
-
apiVersion
String apiVersion
-
callDrainingState
Edge.CallDrainingStateEnum callDrainingState
-
conversationCount
Integer conversationCount
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
currentVersion
String currentVersion
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
edgeDeploymentType
Edge.EdgeDeploymentTypeEnum edgeDeploymentType
-
edgeGroup
EdgeGroup edgeGroup
-
fingerprint
String fingerprint
-
fingerprintHint
String fingerprintHint
-
fullSoftwareVersion
String fullSoftwareVersion
-
id
String id
-
interfaces
List<EdgeInterface> interfaces
-
make
String make
-
managed
Boolean managed
-
model
String model
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
offlineConfigCalled
Boolean offlineConfigCalled
-
onlineStatus
Edge.OnlineStatusEnum onlineStatus
-
osName
String osName
-
pairingId
String pairingId
-
patch
String patch
-
physicalEdge
Boolean physicalEdge
-
proxy
String proxy
-
selfUri
String selfUri
-
serialNumber
String serialNumber
-
site
Site site
-
softwareStatus
DomainEdgeSoftwareUpdateDto softwareStatus
-
softwareVersion
String softwareVersion
-
softwareVersionConfiguration
String softwareVersionConfiguration
-
softwareVersionPlatform
String softwareVersionPlatform
-
softwareVersionTimestamp
String softwareVersionTimestamp
-
stagedVersion
String stagedVersion
-
state
Edge.StateEnum state
-
statusCode
Edge.StatusCodeEnum statusCode
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeAutoUpdateConfig
class EdgeAutoUpdateConfig extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeChangeTopicEdge
class EdgeChangeTopicEdge extends Object implements Serializable-
Serialized Fields
-
id
String id
-
onlineStatus
EdgeChangeTopicEdge.OnlineStatusEnum onlineStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeConnectionInfo
class EdgeConnectionInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeEntityListing
class EdgeEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeGroup
class EdgeGroup extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
edgeTrunkBaseAssignment
TrunkBaseAssignment edgeTrunkBaseAssignment
-
hybrid
Boolean hybrid
-
id
String id
-
managed
Boolean managed
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
phoneTrunkBases
List<TrunkBase> phoneTrunkBases
-
selfUri
String selfUri
-
state
EdgeGroup.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeGroupEntityListing
class EdgeGroupEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeInterface
class EdgeInterface extends Object implements Serializable-
Serialized Fields
-
addressFamilyId
String addressFamilyId
-
endpoints
List<DomainEntityRef> endpoints
-
ifName
String ifName
-
ipAddress
String ipAddress
-
lineTypes
List<EdgeInterface.LineTypesEnum> lineTypes
-
macAddress
String macAddress
-
name
String name
-
type
String type
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeLogicalInterfacesChangeTopicDomainLogicalInterfaceChange
class EdgeLogicalInterfacesChangeTopicDomainLogicalInterfaceChange extends Object implements Serializable-
Serialized Fields
-
errorInfo
EdgeLogicalInterfacesChangeTopicErrorInfo errorInfo
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeLogicalInterfacesChangeTopicErrorInfo
class EdgeLogicalInterfacesChangeTopicErrorInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeLogsJob
class EdgeLogsJob extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
files
List<EdgeLogsJobFile> files
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
selfUri
String selfUri
-
state
EdgeLogsJob.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeLogsJobFile
class EdgeLogsJobFile extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
downloadId
String downloadId
-
edgePath
String edgePath
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
selfUri
String selfUri
-
sizeBytes
Double sizeBytes
-
state
EdgeLogsJobFile.StateEnum state
-
timeCreated
Date timeCreated
-
timeModified
Date timeModified
-
uploadStatus
EdgeLogsJobFile.UploadStatusEnum uploadStatus
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeLogsJobRequest
class EdgeLogsJobRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeLogsJobResponse
class EdgeLogsJobResponse extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
selfUri
String selfUri
-
state
EdgeLogsJobResponse.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeLogsJobUploadRequest
class EdgeLogsJobUploadRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeMetrics
class EdgeMetrics extends Object implements Serializable-
Serialized Fields
-
disks
List<EdgeMetricsDisk> disks
-
edge
DomainEntityRef edge
-
eventTime
Date eventTime
-
memory
List<EdgeMetricsMemory> memory
-
networks
List<EdgeMetricsNetwork> networks
-
processors
List<EdgeMetricsProcessor> processors
-
subsystems
List<EdgeMetricsSubsystem> subsystems
-
upTimeMsec
Long upTimeMsec
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeMetricsDisk
class EdgeMetricsDisk extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeMetricsMemory
class EdgeMetricsMemory extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeMetricsNetwork
class EdgeMetricsNetwork extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeMetricsProcessor
class EdgeMetricsProcessor extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeMetricsSubsystem
class EdgeMetricsSubsystem extends Object implements Serializable-
Serialized Fields
-
delayMs
Integer delayMs
-
mediaSubsystem
EdgeMetricsSubsystem mediaSubsystem
-
processName
String processName
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeMetricsTopicEdgeMetricDisk
class EdgeMetricsTopicEdgeMetricDisk extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeMetricsTopicEdgeMetricMemory
class EdgeMetricsTopicEdgeMetricMemory extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeMetricsTopicEdgeMetricNetworks
class EdgeMetricsTopicEdgeMetricNetworks extends Object implements Serializable-
Serialized Fields
-
bandwidthBitsPerSec
Integer bandwidthBitsPerSec
-
ifname
String ifname
-
receivedBytesPerSec
Integer receivedBytesPerSec
-
sentBytesPerSec
Integer sentBytesPerSec
-
utilizationPct
BigDecimal utilizationPct
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeMetricsTopicEdgeMetricProcessor
class EdgeMetricsTopicEdgeMetricProcessor extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeMetricsTopicEdgeMetrics
class EdgeMetricsTopicEdgeMetrics extends Object implements Serializable-
Serialized Fields
-
disks
List<EdgeMetricsTopicEdgeMetricDisk> disks
-
edge
EdgeMetricsTopicUriReference edge
-
eventTime
Date eventTime
-
memory
List<EdgeMetricsTopicEdgeMetricMemory> memory
-
networks
List<EdgeMetricsTopicEdgeMetricNetworks> networks
-
processors
List<EdgeMetricsTopicEdgeMetricProcessor> processors
-
subsystems
List<EdgeMetricsTopicEdgeMetricSubsystem> subsystems
-
upTimeMsec
Integer upTimeMsec
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeMetricsTopicEdgeMetricSubsystem
class EdgeMetricsTopicEdgeMetricSubsystem extends Object implements Serializable-
Serialized Fields
-
delayMs
Integer delayMs
-
mediaSubsystem
EdgeMetricsTopicEdgeMetricSubsystemMedia mediaSubsystem
-
processName
String processName
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeMetricsTopicEdgeMetricSubsystemMedia
class EdgeMetricsTopicEdgeMetricSubsystemMedia extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeMetricsTopicUriReference
class EdgeMetricsTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeNetworkDiagnostic
class EdgeNetworkDiagnostic extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeNetworkDiagnosticRequest
class EdgeNetworkDiagnosticRequest extends Object implements Serializable-
Serialized Fields
-
host
String host
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeNetworkDiagnosticResponse
class EdgeNetworkDiagnosticResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeRebootParameters
class EdgeRebootParameters extends Object implements Serializable-
Serialized Fields
-
callDrainingWaitTimeSeconds
Integer callDrainingWaitTimeSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeServiceStateRequest
class EdgeServiceStateRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EdgeSoftwareUpdateTopicDomainEdgeSoftwareUpdate
class EdgeSoftwareUpdateTopicDomainEdgeSoftwareUpdate extends Object implements Serializable-
Serialized Fields
-
downloadStartTime
Date downloadStartTime
-
executeStartTime
Date executeStartTime
-
executeStopTime
Date executeStopTime
-
id
String id
-
status
EdgeSoftwareUpdateTopicDomainEdgeSoftwareUpdate.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeTrunkBase
class EdgeTrunkBase extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
properties
Map<String,
Object> properties -
selfUri
String selfUri
-
state
EdgeTrunkBase.StateEnum state
-
trunkMetabase
DomainEntityRef trunkMetabase
-
trunkType
EdgeTrunkBase.TrunkTypeEnum trunkType
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeVersionInformation
class EdgeVersionInformation extends Object implements Serializable-
Serialized Fields
-
softwareVersion
String softwareVersion
-
-
-
Class com.mypurecloud.sdk.v2.model.EdgeVersionReport
class EdgeVersionReport extends Object implements Serializable-
Serialized Fields
-
newestVersion
EdgeVersionInformation newestVersion
-
oldestVersion
EdgeVersionInformation oldestVersion
-
-
-
Class com.mypurecloud.sdk.v2.model.Education
class Education extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EffectiveConfiguration
class EffectiveConfiguration extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Email
class Email extends Object implements Serializable-
Serialized Fields
-
afterCallWork
AfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
autoGenerated
Boolean autoGenerated
-
connectedTime
Date connectedTime
-
direction
Email.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
Email.DisconnectTypeEnum disconnectType
-
draftAttachments
List<Attachment> draftAttachments
-
errorInfo
ErrorBody errorInfo
-
held
Boolean held
-
id
String id
-
initialState
Email.InitialStateEnum initialState
-
messageId
String messageId
-
messagesSent
Integer messagesSent
-
peerId
String peerId
-
provider
String provider
-
recordingId
String recordingId
-
scriptId
String scriptId
-
segments
List<Segment> segments
-
spam
Boolean spam
-
startAlertingTime
Date startAlertingTime
-
startHoldTime
Date startHoldTime
-
state
Email.StateEnum state
-
subject
String subject
-
wrapup
Wrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.EmailAddress
class EmailAddress extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EmailAttachment
class EmailAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EmailCampaignSchedule
class EmailCampaignSchedule extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
emailCampaign
DomainEntityRef emailCampaign
-
id
String id
-
intervals
List<ScheduleInterval> intervals
-
name
String name
-
selfUri
String selfUri
-
timeZone
String timeZone
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.EmailColumn
class EmailColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EmailConfig
class EmailConfig extends Object implements Serializable-
Serialized Fields
-
contentTemplate
DomainEntityRef contentTemplate
-
emailColumns
List<String> emailColumns
-
fromAddress
FromEmailAddress fromAddress
-
replyToAddress
ReplyToEmailAddress replyToAddress
-
-
-
Class com.mypurecloud.sdk.v2.model.EmailConversation
class EmailConversation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
otherMediaUris
List<String> otherMediaUris
-
participants
List<EmailMediaParticipant> participants
-
recentTransfers
List<TransferResponse> recentTransfers
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.EmailConversationEntityListing
class EmailConversationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EmailMediaParticipant
class EmailMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
autoGenerated
Boolean autoGenerated
-
connectedTime
Date connectedTime
-
conversationRoutingData
ConversationRoutingData conversationRoutingData
-
direction
EmailMediaParticipant.DirectionEnum direction
-
disconnectType
EmailMediaParticipant.DisconnectTypeEnum disconnectType
-
draftAttachments
List<Attachment> draftAttachments
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ErrorInfo errorInfo
-
externalContact
DomainEntityRef externalContact
-
externalOrganization
DomainEntityRef externalOrganization
-
flaggedReason
EmailMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
journeyContext
JourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
messageId
String messageId
-
messagesSent
Integer messagesSent
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
DomainEntityRef queue
-
script
DomainEntityRef script
-
spam
Boolean spam
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
EmailMediaParticipant.StateEnum state
-
subject
String subject
-
team
DomainEntityRef team
-
user
DomainEntityRef user
-
wrapup
Wrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.EmailMediaPolicy
class EmailMediaPolicy extends Object implements Serializable-
Serialized Fields
-
actions
PolicyActions actions
-
conditions
EmailMediaPolicyConditions conditions
-
-
-
Class com.mypurecloud.sdk.v2.model.EmailMediaPolicyConditions
class EmailMediaPolicyConditions extends Object implements Serializable-
Serialized Fields
-
customerParticipation
EmailMediaPolicyConditions.CustomerParticipationEnum customerParticipation
-
dateRanges
List<String> dateRanges
-
forQueues
List<Queue> forQueues
-
forUsers
List<User> forUsers
-
languages
List<Language> languages
-
timeAllowed
TimeAllowed timeAllowed
-
wrapupCodes
List<WrapupCode> wrapupCodes
-
-
-
Class com.mypurecloud.sdk.v2.model.EmailMessage
class EmailMessage extends Object implements Serializable-
Serialized Fields
-
attachments
List<Attachment> attachments
-
bcc
List<EmailAddress> bcc
-
cc
List<EmailAddress> cc
-
draftType
EmailMessage.DraftTypeEnum draftType
-
emailSizeBytes
Integer emailSizeBytes
-
from
EmailAddress from
-
historyIncluded
Boolean historyIncluded
-
htmlBody
String htmlBody
-
id
String id
-
maxEmailSizeBytes
Integer maxEmailSizeBytes
-
name
String name
-
replyTo
EmailAddress replyTo
-
selfUri
String selfUri
-
state
EmailMessage.StateEnum state
-
subject
String subject
-
textBody
String textBody
-
time
Date time
-
to
List<EmailAddress> to
-
-
-
Class com.mypurecloud.sdk.v2.model.EmailMessageListing
class EmailMessageListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EmailMessageReply
class EmailMessageReply extends Object implements Serializable-
Serialized Fields
-
attachments
List<Attachment> attachments
-
bcc
List<EmailAddress> bcc
-
cc
List<EmailAddress> cc
-
emailSizeBytes
Integer emailSizeBytes
-
from
EmailAddress from
-
historyIncluded
Boolean historyIncluded
-
htmlBody
String htmlBody
-
maxEmailSizeBytes
Integer maxEmailSizeBytes
-
replyTo
EmailAddress replyTo
-
subject
String subject
-
textBody
String textBody
-
time
Date time
-
to
List<EmailAddress> to
-
-
-
Class com.mypurecloud.sdk.v2.model.EmailOutboundDomainResult
class EmailOutboundDomainResult extends Object implements Serializable-
Serialized Fields
-
dnsCnameBounceRecord
DnsRecordEntry dnsCnameBounceRecord
-
dnsTxtSendingRecord
DnsRecordEntry dnsTxtSendingRecord
-
domainName
String domainName
-
senderStatus
EmailOutboundDomainResult.SenderStatusEnum senderStatus
-
senderType
EmailOutboundDomainResult.SenderTypeEnum senderType
-
-
-
Class com.mypurecloud.sdk.v2.model.EmailSetup
class EmailSetup extends Object implements Serializable-
Serialized Fields
-
rootDomain
String rootDomain
-
-
-
Class com.mypurecloud.sdk.v2.model.EmailsSettings
class EmailsSettings extends Object implements Serializable-
Serialized Fields
-
sendingSizeLimit
Integer sendingSizeLimit
-
-
-
Class com.mypurecloud.sdk.v2.model.EmbeddedIntegration
class EmbeddedIntegration extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EmergencyCallFlow
class EmergencyCallFlow extends Object implements Serializable-
Serialized Fields
-
emergencyFlow
DomainEntityRef emergencyFlow
-
ivrs
List<DomainEntityRef> ivrs
-
-
-
Class com.mypurecloud.sdk.v2.model.EmergencyGroup
class EmergencyGroup extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
WritableDivision division
-
emergencyCallFlows
List<EmergencyCallFlow> emergencyCallFlows
-
enabled
Boolean enabled
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
selfUri
String selfUri
-
state
EmergencyGroup.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.EmergencyGroupListing
class EmergencyGroupListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EmergencyLocation
class EmergencyLocation extends Object implements Serializable-
Serialized Fields
-
address
LocationAddress address
-
did
String did
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
source
EmergencyLocation.SourceEnum source
-
-
-
Class com.mypurecloud.sdk.v2.model.EmployerInfo
class EmployerInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Empty
class Empty extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EncryptionKey
class EncryptionKey extends Object implements Serializable-
Serialized Fields
-
createDate
Date createDate
-
id
String id
-
keyConfigurationType
EncryptionKey.KeyConfigurationTypeEnum keyConfigurationType
-
keydataSummary
String keydataSummary
-
kmsKeyArn
String kmsKeyArn
-
localEncryptionConfiguration
LocalEncryptionConfiguration localEncryptionConfiguration
-
name
String name
-
selfUri
String selfUri
-
user
User user
-
-
-
Class com.mypurecloud.sdk.v2.model.EncryptionKeyEntityListing
class EncryptionKeyEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EndConsultTransferEvent
class EndConsultTransferEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Endpoint
class Endpoint extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
dids
List<String> dids
-
division
Division division
-
enabled
Boolean enabled
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
properties
Map<String,
Object> properties -
schema
DomainEntityRef schema
-
selfUri
String selfUri
-
site
DomainEntityRef site
-
state
Endpoint.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.EndTransferEvent
class EndTransferEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Entity
class Entity extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.EntityChange
class EntityChange extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EntityListing
class EntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EntityTypeCriteria
class EntityTypeCriteria extends Object implements Serializable-
Serialized Fields
-
entityType
EntityTypeCriteria.EntityTypeEnum entityType
-
key
String key
-
operator
EntityTypeCriteria.OperatorEnum operator
-
shouldIgnoreCase
Boolean shouldIgnoreCase
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.Entry
class Entry extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ErrorBody
class ErrorBody extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.ErrorDetails
class ErrorDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ErrorInfo
class ErrorInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EstimatedWaitTimePredictions
class EstimatedWaitTimePredictions extends Object implements Serializable-
Serialized Fields
-
results
List<PredictionResults> results
-
-
-
Class com.mypurecloud.sdk.v2.model.EstimateJobAsyncResponse
class EstimateJobAsyncResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Evaluation
class Evaluation extends Object implements Serializable-
Serialized Fields
-
agent
User agent
-
agentHasRead
Boolean agentHasRead
-
answers
EvaluationScoringSet answers
-
assigned
Boolean assigned
-
assignedDate
Date assignedDate
-
assignee
User assignee
-
authorizedActions
List<String> authorizedActions
-
calibration
Calibration calibration
-
changedDate
Date changedDate
-
conversation
ConversationReference conversation
-
conversationDate
Date conversationDate
-
conversationEndDate
Date conversationEndDate
-
dateAssigneeChanged
Date dateAssigneeChanged
-
evaluationForm
EvaluationForm evaluationForm
-
evaluationSource
EvaluationSource evaluationSource
-
evaluator
User evaluator
-
hasAssistanceFailed
Boolean hasAssistanceFailed
-
id
String id
-
isScoringIndex
Boolean isScoringIndex
-
mediaType
List<Evaluation.MediaTypeEnum> mediaType
-
name
String name
-
neverRelease
Boolean neverRelease
-
queue
Queue queue
-
redacted
Boolean redacted
-
releaseDate
Date releaseDate
-
rescore
Boolean rescore
-
resourceId
String resourceId
-
resourceType
Evaluation.ResourceTypeEnum resourceType
-
selfUri
String selfUri
-
status
Evaluation.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationAggregateDataContainer
class EvaluationAggregateDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<StatisticalResponse> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationAggregateQueryClause
class EvaluationAggregateQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<EvaluationAggregateQueryPredicate> predicates
-
type
EvaluationAggregateQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationAggregateQueryFilter
class EvaluationAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<EvaluationAggregateQueryClause> clauses
-
predicates
List<EvaluationAggregateQueryPredicate> predicates
-
type
EvaluationAggregateQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationAggregateQueryPredicate
class EvaluationAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
EvaluationAggregateQueryPredicate.DimensionEnum dimension
-
operator
EvaluationAggregateQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
EvaluationAggregateQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationAggregateQueryResponse
class EvaluationAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
results
List<EvaluationAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationAggregationQuery
class EvaluationAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
EvaluationAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
EvaluationAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<EvaluationAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<EvaluationAggregationQuery.MetricsEnum> metrics
-
timeZone
String timeZone
-
views
List<EvaluationAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationAggregationQueryMe
class EvaluationAggregationQueryMe extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
EvaluationAggregationQueryMe.AlternateTimeDimensionEnum alternateTimeDimension
-
contextId
String contextId
-
groupBy
List<EvaluationAggregationQueryMe.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<EvaluationAggregationQueryMe.MetricsEnum> metrics
-
timeZone
String timeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationAggregationView
class EvaluationAggregationView extends Object implements Serializable-
Serialized Fields
-
function
EvaluationAggregationView.FunctionEnum function
-
name
String name
-
range
AggregationRange range
-
target
EvaluationAggregationView.TargetEnum target
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationAssignment
class EvaluationAssignment extends Object implements Serializable-
Serialized Fields
-
evaluationForm
EvaluationForm evaluationForm
-
user
User user
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationAsyncAggregateQueryResponse
class EvaluationAsyncAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
results
List<EvaluationAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationAsyncAggregationQuery
class EvaluationAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
EvaluationAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
EvaluationAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<EvaluationAsyncAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<EvaluationAsyncAggregationQuery.MetricsEnum> metrics
-
pageSize
Integer pageSize
-
timeZone
String timeZone
-
views
List<EvaluationAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationDetailQueryClause
class EvaluationDetailQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<EvaluationDetailQueryPredicate> predicates
-
type
EvaluationDetailQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationDetailQueryFilter
class EvaluationDetailQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<EvaluationDetailQueryClause> clauses
-
predicates
List<EvaluationDetailQueryPredicate> predicates
-
type
EvaluationDetailQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationDetailQueryPredicate
class EvaluationDetailQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
EvaluationDetailQueryPredicate.DimensionEnum dimension
-
metric
EvaluationDetailQueryPredicate.MetricEnum metric
-
operator
EvaluationDetailQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
EvaluationDetailQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationEntityListing
class EvaluationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EvaluationForm
class EvaluationForm extends Object implements Serializable-
Serialized Fields
-
contextId
String contextId
-
id
String id
-
modifiedDate
Date modifiedDate
-
name
String name
-
published
Boolean published
-
publishedVersions
DomainEntityListingEvaluationForm publishedVersions
-
questionGroups
List<EvaluationQuestionGroup> questionGroups
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationFormAndScoringSet
class EvaluationFormAndScoringSet extends Object implements Serializable-
Serialized Fields
-
answers
EvaluationScoringSet answers
-
evaluationForm
EvaluationForm evaluationForm
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationFormEntityListing
class EvaluationFormEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EvaluationFormResponse
class EvaluationFormResponse extends Object implements Serializable-
Serialized Fields
-
contextId
String contextId
-
id
String id
-
modifiedDate
Date modifiedDate
-
name
String name
-
published
Boolean published
-
publishedVersions
DomainEntityListingEvaluationForm publishedVersions
-
questionGroups
List<EvaluationQuestionGroup> questionGroups
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationQualityV2TopicCalibration
class EvaluationQualityV2TopicCalibration extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationQualityV2TopicEvaluationReference
class EvaluationQualityV2TopicEvaluationReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationQualityV2TopicEvaluationScoringSet
class EvaluationQualityV2TopicEvaluationScoringSet extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EvaluationQualityV2TopicEvaluationSource
class EvaluationQualityV2TopicEvaluationSource extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EvaluationQualityV2TopicEvaluationV2
class EvaluationQualityV2TopicEvaluationV2 extends Object implements Serializable-
Serialized Fields
-
agent
EvaluationQualityV2TopicUser agent
-
agentCommentHasUpdated
Boolean agentCommentHasUpdated
-
agentHasRead
Boolean agentHasRead
-
assignedDate
Date assignedDate
-
assigneeUserId
String assigneeUserId
-
calibration
EvaluationQualityV2TopicCalibration calibration
-
changedDate
Date changedDate
-
contextId
String contextId
-
conversationDate
Date conversationDate
-
conversationId
String conversationId
-
declinedReview
Boolean declinedReview
-
disputeCount
Integer disputeCount
-
divisionIds
List<String> divisionIds
-
evaluationContextId
String evaluationContextId
-
evaluationFormId
String evaluationFormId
-
evaluationSource
EvaluationQualityV2TopicEvaluationSource evaluationSource
-
evaluator
EvaluationQualityV2TopicUser evaluator
-
evaluatorCommentHasUpdated
Boolean evaluatorCommentHasUpdated
-
eventTime
Date eventTime
-
eventType
String eventType
-
formName
String formName
-
id
String id
-
mediaType
List<String> mediaType
-
previousAssigneeUserId
String previousAssigneeUserId
-
previousStatus
EvaluationQualityV2TopicEvaluationV2.PreviousStatusEnum previousStatus
-
releaseDate
Date releaseDate
-
rescore
Boolean rescore
-
rescoreCount
Integer rescoreCount
-
resourceId
String resourceId
-
resourceType
String resourceType
-
retractedEvaluation
EvaluationQualityV2TopicEvaluationReference retractedEvaluation
-
scoringSet
EvaluationQualityV2TopicEvaluationScoringSet scoringSet
-
status
EvaluationQualityV2TopicEvaluationV2.StatusEnum status
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationQualityV2TopicUser
class EvaluationQualityV2TopicUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EvaluationQuestion
class EvaluationQuestion extends Object implements Serializable-
Serialized Fields
-
answerOptions
List<AnswerOption> answerOptions
-
commentsRequired
Boolean commentsRequired
-
helpText
String helpText
-
id
String id
-
isCritical
Boolean isCritical
-
isKill
Boolean isKill
-
naEnabled
Boolean naEnabled
-
text
String text
-
type
EvaluationQuestion.TypeEnum type
-
visibilityCondition
VisibilityCondition visibilityCondition
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationQuestionGroup
class EvaluationQuestionGroup extends Object implements Serializable-
Serialized Fields
-
defaultAnswersToHighest
Boolean defaultAnswersToHighest
-
defaultAnswersToNA
Boolean defaultAnswersToNA
-
id
String id
-
manualWeight
Boolean manualWeight
-
naEnabled
Boolean naEnabled
-
name
String name
-
questions
List<EvaluationQuestion> questions
-
type
String type
-
visibilityCondition
VisibilityCondition visibilityCondition
-
weight
Float weight
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationQuestionGroupScore
class EvaluationQuestionGroupScore extends Object implements Serializable-
Serialized Fields
-
markedNA
Boolean markedNA
-
maxTotalCriticalScore
Float maxTotalCriticalScore
-
maxTotalCriticalScoreUnweighted
Float maxTotalCriticalScoreUnweighted
-
maxTotalNonCriticalScore
Float maxTotalNonCriticalScore
-
maxTotalNonCriticalScoreUnweighted
Float maxTotalNonCriticalScoreUnweighted
-
maxTotalScore
Float maxTotalScore
-
maxTotalScoreUnweighted
Float maxTotalScoreUnweighted
-
questionGroupId
String questionGroupId
-
questionScores
List<EvaluationQuestionScore> questionScores
-
totalCriticalScore
Float totalCriticalScore
-
totalCriticalScoreUnweighted
Float totalCriticalScoreUnweighted
-
totalNonCriticalScore
Float totalNonCriticalScore
-
totalNonCriticalScoreUnweighted
Float totalNonCriticalScoreUnweighted
-
totalScore
Float totalScore
-
totalScoreUnweighted
Float totalScoreUnweighted
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationQuestionScore
class EvaluationQuestionScore extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EvaluationReference
class EvaluationReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EvaluationResponse
class EvaluationResponse extends Object implements Serializable-
Serialized Fields
-
agent
User agent
-
agentHasRead
Boolean agentHasRead
-
answers
EvaluationScoringSet answers
-
assigned
Boolean assigned
-
assignedDate
Date assignedDate
-
assignee
User assignee
-
authorizedActions
List<String> authorizedActions
-
calibration
Calibration calibration
-
changedDate
Date changedDate
-
conversation
ConversationReference conversation
-
conversationDate
Date conversationDate
-
conversationEndDate
Date conversationEndDate
-
dateAssigneeChanged
Date dateAssigneeChanged
-
evaluationForm
EvaluationFormResponse evaluationForm
-
evaluationSource
EvaluationSource evaluationSource
-
evaluator
User evaluator
-
hasAssistanceFailed
Boolean hasAssistanceFailed
-
id
String id
-
isScoringIndex
Boolean isScoringIndex
-
mediaType
List<EvaluationResponse.MediaTypeEnum> mediaType
-
name
String name
-
neverRelease
Boolean neverRelease
-
queue
Queue queue
-
redacted
Boolean redacted
-
releaseDate
Date releaseDate
-
rescore
Boolean rescore
-
resourceId
String resourceId
-
resourceType
EvaluationResponse.ResourceTypeEnum resourceType
-
selfUri
String selfUri
-
status
EvaluationResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationScoringSet
class EvaluationScoringSet extends Object implements Serializable-
Serialized Fields
-
agentComments
String agentComments
-
anyFailedKillQuestions
Boolean anyFailedKillQuestions
-
comments
String comments
-
privateComments
String privateComments
-
questionGroupScores
List<EvaluationQuestionGroupScore> questionGroupScores
-
totalCriticalScore
Float totalCriticalScore
-
totalNonCriticalScore
Float totalNonCriticalScore
-
totalScore
Float totalScore
-
transcriptTopics
List<TranscriptTopic> transcriptTopics
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationSettings
class EvaluationSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EvaluationSettingsAssignee
class EvaluationSettingsAssignee extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EvaluationSource
class EvaluationSource extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
type
EvaluationSource.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluationVersion
class EvaluationVersion extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EvaluatorActivity
class EvaluatorActivity extends Object implements Serializable-
Serialized Fields
-
evaluator
User evaluator
-
id
String id
-
name
String name
-
numCalibrationsAssigned
Integer numCalibrationsAssigned
-
numCalibrationsCompleted
Integer numCalibrationsCompleted
-
numCalibrationsStarted
Integer numCalibrationsStarted
-
numEvaluationsAssigned
Integer numEvaluationsAssigned
-
numEvaluationsCompleted
Integer numEvaluationsCompleted
-
numEvaluationsStarted
Integer numEvaluationsStarted
-
numEvaluationsWithoutViewPermission
Integer numEvaluationsWithoutViewPermission
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.EvaluatorActivityEntityListing
class EvaluatorActivityEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Event
class Event extends Object implements Serializable-
Serialized Fields
-
correlationId
String correlationId
-
createdDate
Date createdDate
-
customerId
String customerId
-
customerIdType
String customerIdType
-
eventType
String eventType
-
genericActionEvent
GenericActionEvent genericActionEvent
-
id
String id
-
outcomeAchievedEvent
OutcomeAchievedEvent outcomeAchievedEvent
-
segmentAssignedEvent
SegmentAssignedEvent segmentAssignedEvent
-
segmentAssignmentEvent
SegmentAssignmentEvent segmentAssignmentEvent
-
session
EventSession session
-
webActionEvent
WebActionEvent webActionEvent
-
webEvent
WebEvent webEvent
-
-
-
Class com.mypurecloud.sdk.v2.model.EventAction
class EventAction extends Object implements Serializable-
Serialized Fields
-
createdDate
Date createdDate
-
id
String id
-
mediaType
EventAction.MediaTypeEnum mediaType
-
prompt
String prompt
-
state
EventAction.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.EventCoBrowse
class EventCoBrowse extends Object implements Serializable-
Serialized Fields
-
sessionId
String sessionId
-
sessionJoinToken
String sessionJoinToken
-
type
EventCoBrowse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.EventCondition
class EventCondition extends Object implements Serializable-
Serialized Fields
-
eventName
String eventName
-
key
String key
-
operator
EventCondition.OperatorEnum operator
-
sessionType
String sessionType
-
streamType
EventCondition.StreamTypeEnum streamType
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.EventError
class EventError extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EventListing
class EventListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EventLog
class EventLog extends Object implements Serializable-
Serialized Fields
-
category
EventLog.CategoryEnum category
-
correlationId
String correlationId
-
errorEntity
DomainEntityRef errorEntity
-
eventMessage
EventMessage eventMessage
-
id
String id
-
level
EventLog.LevelEnum level
-
name
String name
-
relatedEntity
DomainEntityRef relatedEntity
-
selfUri
String selfUri
-
timestamp
Date timestamp
-
-
-
Class com.mypurecloud.sdk.v2.model.EventMessage
class EventMessage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EventPresence
class EventPresence extends Object implements Serializable-
Serialized Fields
-
type
EventPresence.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.EventSession
class EventSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.EventSetting
class EventSetting extends Object implements Serializable-
Serialized Fields
-
typing
TypingSetting typing
-
-
-
Class com.mypurecloud.sdk.v2.model.EventTyping
class EventTyping extends Object implements Serializable-
Serialized Fields
-
duration
Long duration
-
type
EventTyping.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ExecuteRecordingJobsQuery
class ExecuteRecordingJobsQuery extends Object implements Serializable-
Serialized Fields
-
state
ExecuteRecordingJobsQuery.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.ExecutionDataEntity
class ExecutionDataEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExecutionDataRequest
class ExecutionDataRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExpandableWebDeployment
class ExpandableWebDeployment extends Object implements Serializable-
Serialized Fields
-
_configuration
WebDeploymentConfigurationVersionResponse _configuration
-
allowAllDomains
Boolean allowAllDomains
-
allowedDomains
List<String> allowedDomains
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
flow
DomainEntityRef flow
-
id
String id
-
lastModifiedUser
AddressableEntityRef lastModifiedUser
-
name
String name
-
selfUri
String selfUri
-
snippet
String snippet
-
status
ExpandableWebDeployment.StatusEnum status
-
supportedContentProfile
SupportedContentProfile supportedContentProfile
-
-
-
Class com.mypurecloud.sdk.v2.model.ExpandableWebDeploymentEntityListing
class ExpandableWebDeploymentEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<ExpandableWebDeployment> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.ExpansionCriterium
class ExpansionCriterium extends Object implements Serializable-
Serialized Fields
-
threshold
Double threshold
-
type
ExpansionCriterium.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ExpiredEdgeListing
class ExpiredEdgeListing extends Object implements Serializable-
Serialized Fields
-
entities
List<DomainEntityRef> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.ExportScriptRequest
class ExportScriptRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExportScriptResponse
class ExportScriptResponse extends Object implements Serializable-
Serialized Fields
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.ExportUri
class ExportUri extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Extension
class Extension extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
extensionPool
DomainEntityRef extensionPool
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
number
String number
-
owner
DomainEntityRef owner
-
ownerType
Extension.OwnerTypeEnum ownerType
-
selfUri
String selfUri
-
state
Extension.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.ExtensionEntityListing
class ExtensionEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExtensionPool
class ExtensionPool extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
endNumber
String endNumber
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
selfUri
String selfUri
-
startNumber
String startNumber
-
state
ExtensionPool.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.ExtensionPoolDivisionView
class ExtensionPoolDivisionView extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExtensionPoolDivisionViewEntityListing
class ExtensionPoolDivisionViewEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExtensionPoolEntityListing
class ExtensionPoolEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContact
class ExternalContact extends Object implements Serializable-
Serialized Fields
-
address
ContactAddress address
-
canonicalContact
ContactAddressableEntityRef canonicalContact
-
cellPhone
PhoneNumber cellPhone
-
createDate
Date createDate
-
customFields
Map<String,
Object> customFields -
externalDataSources
List<ExternalDataSource> externalDataSources
-
externalOrganization
ExternalOrganization externalOrganization
-
externalSystemUrl
String externalSystemUrl
-
facebookId
FacebookId facebookId
-
firstName
String firstName
-
homePhone
PhoneNumber homePhone
-
id
String id
-
lastName
String lastName
-
lineId
LineId lineId
-
mergeOperation
MergeOperation mergeOperation
-
mergeSet
List<ContactAddressableEntityRef> mergeSet
-
middleName
String middleName
-
modifyDate
Date modifyDate
-
otherEmail
String otherEmail
-
otherPhone
PhoneNumber otherPhone
-
personalEmail
String personalEmail
-
salutation
String salutation
-
schema
DataSchema schema
-
selfUri
String selfUri
-
surveyOptOut
Boolean surveyOptOut
-
title
String title
-
twitterId
TwitterId twitterId
-
type
ExternalContact.TypeEnum type
-
whatsAppId
WhatsAppId whatsAppId
-
workEmail
String workEmail
-
workPhone
PhoneNumber workPhone
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactReference
class ExternalContactReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicContact
class ExternalContactsContactChangedTopicContact extends Object implements Serializable-
Serialized Fields
-
address
ExternalContactsContactChangedTopicContactAddress address
-
cellPhone
ExternalContactsContactChangedTopicPhoneNumber cellPhone
-
customFields
Map<String,
Object> customFields -
externalOrganization
ExternalContactsContactChangedTopicExternalOrganization externalOrganization
-
externalSystemUrl
String externalSystemUrl
-
facebookId
ExternalContactsContactChangedTopicFacebookId facebookId
-
firstName
String firstName
-
homePhone
ExternalContactsContactChangedTopicPhoneNumber homePhone
-
id
String id
-
instagramId
ExternalContactsContactChangedTopicInstagramId instagramId
-
lastName
String lastName
-
lineId
ExternalContactsContactChangedTopicLineId lineId
-
middleName
String middleName
-
otherEmail
String otherEmail
-
otherPhone
ExternalContactsContactChangedTopicPhoneNumber otherPhone
-
personalEmail
String personalEmail
-
salutation
String salutation
-
schema
ExternalContactsContactChangedTopicDataSchema schema
-
surveyOptOut
Boolean surveyOptOut
-
title
String title
-
twitterId
ExternalContactsContactChangedTopicTwitterId twitterId
-
type
ExternalContactsContactChangedTopicContact.TypeEnum type
-
whatsAppId
ExternalContactsContactChangedTopicWhatsAppId whatsAppId
-
workEmail
String workEmail
-
workPhone
ExternalContactsContactChangedTopicPhoneNumber workPhone
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicContactAddress
class ExternalContactsContactChangedTopicContactAddress extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicDataSchema
class ExternalContactsContactChangedTopicDataSchema extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicExternalOrganization
class ExternalContactsContactChangedTopicExternalOrganization extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicFacebookId
class ExternalContactsContactChangedTopicFacebookId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
ids
List<ExternalContactsContactChangedTopicFacebookScopedId> ids
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicFacebookScopedId
class ExternalContactsContactChangedTopicFacebookScopedId extends Object implements Serializable-
Serialized Fields
-
scopedId
String scopedId
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicInstagramId
class ExternalContactsContactChangedTopicInstagramId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
ids
List<ExternalContactsContactChangedTopicInstagramScopedId> ids
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicInstagramScopedId
class ExternalContactsContactChangedTopicInstagramScopedId extends Object implements Serializable-
Serialized Fields
-
scopedId
String scopedId
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicLineId
class ExternalContactsContactChangedTopicLineId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
ids
List<ExternalContactsContactChangedTopicLineUserId> ids
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicLineUserId
class ExternalContactsContactChangedTopicLineUserId extends Object implements Serializable-
Serialized Fields
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicObject
class ExternalContactsContactChangedTopicObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicPhoneNumber
class ExternalContactsContactChangedTopicPhoneNumber extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicTwitterId
class ExternalContactsContactChangedTopicTwitterId extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContactsContactChangedTopicWhatsAppId
class ExternalContactsContactChangedTopicWhatsAppId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
phoneNumber
ExternalContactsContactChangedTopicPhoneNumber phoneNumber
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicContact
class ExternalContactsUnresolvedContactChangedTopicContact extends Object implements Serializable-
Serialized Fields
-
address
ExternalContactsUnresolvedContactChangedTopicContactAddress address
-
cellPhone
ExternalContactsUnresolvedContactChangedTopicPhoneNumber cellPhone
-
customFields
Map<String,
Object> customFields -
externalOrganization
ExternalContactsUnresolvedContactChangedTopicExternalOrganization externalOrganization
-
externalSystemUrl
String externalSystemUrl
-
facebookId
ExternalContactsUnresolvedContactChangedTopicFacebookId facebookId
-
firstName
String firstName
-
homePhone
ExternalContactsUnresolvedContactChangedTopicPhoneNumber homePhone
-
id
String id
-
instagramId
ExternalContactsUnresolvedContactChangedTopicInstagramId instagramId
-
lastName
String lastName
-
lineId
ExternalContactsUnresolvedContactChangedTopicLineId lineId
-
middleName
String middleName
-
otherEmail
String otherEmail
-
otherPhone
ExternalContactsUnresolvedContactChangedTopicPhoneNumber otherPhone
-
personalEmail
String personalEmail
-
salutation
String salutation
-
schema
ExternalContactsUnresolvedContactChangedTopicDataSchema schema
-
surveyOptOut
Boolean surveyOptOut
-
title
String title
-
twitterId
ExternalContactsUnresolvedContactChangedTopicTwitterId twitterId
-
type
ExternalContactsUnresolvedContactChangedTopicContact.TypeEnum type
-
whatsAppId
ExternalContactsUnresolvedContactChangedTopicWhatsAppId whatsAppId
-
workEmail
String workEmail
-
workPhone
ExternalContactsUnresolvedContactChangedTopicPhoneNumber workPhone
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicContactAddress
class ExternalContactsUnresolvedContactChangedTopicContactAddress extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicDataSchema
class ExternalContactsUnresolvedContactChangedTopicDataSchema extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicExternalOrganization
class ExternalContactsUnresolvedContactChangedTopicExternalOrganization extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicFacebookId
class ExternalContactsUnresolvedContactChangedTopicFacebookId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
ids
List<ExternalContactsUnresolvedContactChangedTopicFacebookScopedId> ids
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicFacebookScopedId
class ExternalContactsUnresolvedContactChangedTopicFacebookScopedId extends Object implements Serializable-
Serialized Fields
-
scopedId
String scopedId
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicInstagramId
class ExternalContactsUnresolvedContactChangedTopicInstagramId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
ids
List<ExternalContactsUnresolvedContactChangedTopicInstagramScopedId> ids
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicInstagramScopedId
class ExternalContactsUnresolvedContactChangedTopicInstagramScopedId extends Object implements Serializable-
Serialized Fields
-
scopedId
String scopedId
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicLineId
class ExternalContactsUnresolvedContactChangedTopicLineId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
ids
List<ExternalContactsUnresolvedContactChangedTopicLineUserId> ids
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicLineUserId
class ExternalContactsUnresolvedContactChangedTopicLineUserId extends Object implements Serializable-
Serialized Fields
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicObject
class ExternalContactsUnresolvedContactChangedTopicObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicPhoneNumber
class ExternalContactsUnresolvedContactChangedTopicPhoneNumber extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicTwitterId
class ExternalContactsUnresolvedContactChangedTopicTwitterId extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalContactsUnresolvedContactChangedTopicWhatsAppId
class ExternalContactsUnresolvedContactChangedTopicWhatsAppId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
phoneNumber
ExternalContactsUnresolvedContactChangedTopicPhoneNumber phoneNumber
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalDataSource
class ExternalDataSource extends Object implements Serializable-
Serialized Fields
-
platform
ExternalDataSource.PlatformEnum platform
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalEstablishedEvent
class ExternalEstablishedEvent extends Object implements Serializable-
Serialized Fields
-
ani
String ani
-
aniName
String aniName
-
communicationId
String communicationId
-
conversationId
String conversationId
-
dnis
String dnis
-
dnisName
String dnisName
-
eventDateTime
Date eventDateTime
-
eventId
String eventId
-
initialConfiguration
InitialConfiguration initialConfiguration
-
sourceConfiguration
SourceConfiguration sourceConfiguration
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalMetricDataItem
class ExternalMetricDataItem extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
dateOccurred
LocalDate dateOccurred
-
metricId
String metricId
-
type
ExternalMetricDataItem.TypeEnum type
-
userEmail
String userEmail
-
userId
String userId
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalMetricDataProcessedItem
class ExternalMetricDataProcessedItem extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
dateOccurred
LocalDate dateOccurred
-
metricId
String metricId
-
totalCount
Integer totalCount
-
totalValue
BigDecimal totalValue
-
type
ExternalMetricDataProcessedItem.TypeEnum type
-
userEmail
String userEmail
-
userId
String userId
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalMetricDataUnprocessedItem
class ExternalMetricDataUnprocessedItem extends Object implements Serializable-
Serialized Fields
-
code
String code
-
count
Integer count
-
dateOccurred
LocalDate dateOccurred
-
message
String message
-
metricId
String metricId
-
type
ExternalMetricDataUnprocessedItem.TypeEnum type
-
userEmail
String userEmail
-
userId
String userId
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalMetricDataWriteRequest
class ExternalMetricDataWriteRequest extends Object implements Serializable-
Serialized Fields
-
items
List<ExternalMetricDataItem> items
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalMetricDataWriteResponse
class ExternalMetricDataWriteResponse extends Object implements Serializable-
Serialized Fields
-
processedEntities
List<ExternalMetricDataProcessedItem> processedEntities
-
unprocessedEntities
List<ExternalMetricDataUnprocessedItem> unprocessedEntities
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalMetricDefinition
class ExternalMetricDefinition extends Object implements Serializable-
Serialized Fields
-
dateLastRefreshed
Date dateLastRefreshed
-
defaultObjectiveType
ExternalMetricDefinition.DefaultObjectiveTypeEnum defaultObjectiveType
-
enabled
Boolean enabled
-
id
String id
-
inUse
Boolean inUse
-
name
String name
-
precision
Integer precision
-
retentionMonths
Integer retentionMonths
-
selfUri
String selfUri
-
unit
ExternalMetricDefinition.UnitEnum unit
-
unitDefinition
String unitDefinition
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalMetricDefinitionCreateRequest
class ExternalMetricDefinitionCreateRequest extends Object implements Serializable-
Serialized Fields
-
defaultObjectiveType
ExternalMetricDefinitionCreateRequest.DefaultObjectiveTypeEnum defaultObjectiveType
-
enabled
Boolean enabled
-
name
String name
-
precision
Integer precision
-
unit
ExternalMetricDefinitionCreateRequest.UnitEnum unit
-
unitDefinition
String unitDefinition
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalMetricDefinitionListing
class ExternalMetricDefinitionListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalMetricDefinitionUpdateRequest
class ExternalMetricDefinitionUpdateRequest extends Object implements Serializable-
Serialized Fields
-
defaultObjectiveType
ExternalMetricDefinitionUpdateRequest.DefaultObjectiveTypeEnum defaultObjectiveType
-
enabled
Boolean enabled
-
name
String name
-
precision
Integer precision
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalOrganization
class ExternalOrganization extends Object implements Serializable-
Serialized Fields
-
address
ContactAddress address
-
companyType
String companyType
-
createDate
Date createDate
-
customFields
Map<String,
Object> customFields -
employeeCount
Long employeeCount
-
externalDataSources
List<ExternalDataSource> externalDataSources
-
externalSystemUrl
String externalSystemUrl
-
faxNumber
PhoneNumber faxNumber
-
id
String id
-
industry
String industry
-
modifyDate
Date modifyDate
-
name
String name
-
phoneNumber
PhoneNumber phoneNumber
-
primaryContactId
String primaryContactId
-
revenue
Long revenue
-
schema
DataSchema schema
-
selfUri
String selfUri
-
tags
List<String> tags
-
tickers
List<Ticker> tickers
-
trustor
Trustor trustor
-
twitterId
TwitterId twitterId
-
websites
List<String> websites
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalOrganizationListing
class ExternalOrganizationListing extends Object implements Serializable-
Serialized Fields
-
entities
List<ExternalOrganization> entities
-
firstUri
String firstUri
-
lastUri
String lastUri
-
nextUri
String nextUri
-
pageCount
Integer pageCount
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
partialResults
Boolean partialResults
-
previousUri
String previousUri
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.ExternalOrganizationTrustorLink
class ExternalOrganizationTrustorLink extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ExternalSegment
class ExternalSegment extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
source
ExternalSegment.SourceEnum source
-
-
-
Class com.mypurecloud.sdk.v2.model.FacebookAppCredentials
class FacebookAppCredentials extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.FacebookId
class FacebookId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
ids
List<FacebookScopedId> ids
-
-
-
Class com.mypurecloud.sdk.v2.model.FacebookIntegration
class FacebookIntegration extends Object implements Serializable-
Serialized Fields
-
appId
String appId
-
createdBy
DomainEntityRef createdBy
-
createError
ErrorBody createError
-
createStatus
FacebookIntegration.CreateStatusEnum createStatus
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
messagingSetting
MessagingSettingReference messagingSetting
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
pageId
String pageId
-
pageName
String pageName
-
pageProfileImageUrl
String pageProfileImageUrl
-
recipient
DomainEntityRef recipient
-
selfUri
String selfUri
-
status
String status
-
supportedContent
SupportedContentReference supportedContent
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.FacebookIntegrationEntityListing
class FacebookIntegrationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FacebookIntegrationRequest
class FacebookIntegrationRequest extends Object implements Serializable-
Serialized Fields
-
appId
String appId
-
appSecret
String appSecret
-
id
String id
-
messagingSetting
MessagingSettingRequestReference messagingSetting
-
name
String name
-
pageAccessToken
String pageAccessToken
-
pageId
String pageId
-
selfUri
String selfUri
-
supportedContent
SupportedContentReference supportedContent
-
userAccessToken
String userAccessToken
-
-
-
Class com.mypurecloud.sdk.v2.model.FacebookIntegrationUpdateRequest
class FacebookIntegrationUpdateRequest extends Object implements Serializable-
Serialized Fields
-
id
String id
-
messagingSetting
MessagingSettingRequestReference messagingSetting
-
name
String name
-
pageAccessToken
String pageAccessToken
-
selfUri
String selfUri
-
supportedContent
SupportedContentReference supportedContent
-
userAccessToken
String userAccessToken
-
-
-
Class com.mypurecloud.sdk.v2.model.FacebookScopedId
class FacebookScopedId extends Object implements Serializable-
Serialized Fields
-
scopedId
String scopedId
-
-
-
Class com.mypurecloud.sdk.v2.model.Facet
class Facet extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FacetEntry
class FacetEntry extends Object implements Serializable-
Serialized Fields
-
attribute
TermAttribute attribute
-
missing
Long missing
-
other
Long other
-
statistics
FacetStatistics statistics
-
termCount
Integer termCount
-
terms
List<FacetTerm> terms
-
termType
FacetEntry.TermTypeEnum termType
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.FacetInfo
class FacetInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FacetKeyAttribute
class FacetKeyAttribute extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FacetStatistics
class FacetStatistics extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FacetTerm
class FacetTerm extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FailedObject
class FailedObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FailedRecordingEntityListing
class FailedRecordingEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FaxDocument
class FaxDocument extends Object implements Serializable-
Serialized Fields
-
callerAddress
String callerAddress
-
contentLength
Long contentLength
-
contentType
String contentType
-
contentUri
String contentUri
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
downloadSharingUri
String downloadSharingUri
-
filename
String filename
-
id
String id
-
name
String name
-
pageCount
Long pageCount
-
read
Boolean read
-
receiverAddress
String receiverAddress
-
selfUri
String selfUri
-
sharingUri
String sharingUri
-
thumbnails
List<DocumentThumbnail> thumbnails
-
workspace
DomainEntityRef workspace
-
-
-
Class com.mypurecloud.sdk.v2.model.FaxDocumentEntityListing
class FaxDocumentEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FaxSendRequest
class FaxSendRequest extends Object implements Serializable-
Serialized Fields
-
addresses
List<String> addresses
-
contentType
FaxSendRequest.ContentTypeEnum contentType
-
coverSheet
CoverSheet coverSheet
-
documentId
String documentId
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
timeZoneOffsetMinutes
Integer timeZoneOffsetMinutes
-
workspace
Workspace workspace
-
-
-
Class com.mypurecloud.sdk.v2.model.FaxSendResponse
class FaxSendResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FaxStatus
class FaxStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FaxSummary
class FaxSummary extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FaxTopicFaxDataV2
class FaxTopicFaxDataV2 extends Object implements Serializable-
Serialized Fields
-
callerAddress
String callerAddress
-
changeNumber
Integer changeNumber
-
contentLength
Integer contentLength
-
contentType
String contentType
-
createdBy
FaxTopicUserData createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateUploaded
Date dateUploaded
-
filename
String filename
-
id
String id
-
lockInfo
FaxTopicLockData lockInfo
-
name
String name
-
read
Boolean read
-
receiverAddress
String receiverAddress
-
selfUri
String selfUri
-
uploadedBy
FaxTopicUserData uploadedBy
-
workspace
FaxTopicWorkspaceData workspace
-
-
-
Class com.mypurecloud.sdk.v2.model.FaxTopicLockData
class FaxTopicLockData extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateExpires
Date dateExpires
-
lockedBy
FaxTopicUserData lockedBy
-
-
-
Class com.mypurecloud.sdk.v2.model.FaxTopicUserData
class FaxTopicUserData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FaxTopicWorkspaceData
class FaxTopicWorkspaceData extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.FeatureState
class FeatureState extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
-
-
Class com.mypurecloud.sdk.v2.model.FieldConfig
class FieldConfig extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FieldConfigs
class FieldConfigs extends Object implements Serializable-
Serialized Fields
-
externalContact
FieldConfig externalContact
-
group
FieldConfig group
-
org
FieldConfig org
-
person
FieldConfig person
-
-
-
Class com.mypurecloud.sdk.v2.model.FieldList
class FieldList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FileUploadMode
class FileUploadMode extends Object implements Serializable-
Serialized Fields
-
fileTypes
List<FileUploadMode.FileTypesEnum> fileTypes
-
maxFileSizeKB
Long maxFileSizeKB
-
-
-
Class com.mypurecloud.sdk.v2.model.FileUploadSettings
class FileUploadSettings extends Object implements Serializable-
Serialized Fields
-
enableAttachments
Boolean enableAttachments
-
modes
List<FileUploadMode> modes
-
useSupportedContentProfile
Boolean useSupportedContentProfile
-
-
-
Class com.mypurecloud.sdk.v2.model.Filter
class Filter extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FilterPreviewResponse
class FilterPreviewResponse extends Object implements Serializable-
Serialized Fields
-
filteredContacts
Long filteredContacts
-
preview
List<DialerContact> preview
-
totalContacts
Long totalContacts
-
-
-
Class com.mypurecloud.sdk.v2.model.Flow
class Flow extends Object implements Serializable-
Serialized Fields
-
active
Boolean active
-
checkedInVersion
FlowVersion checkedInVersion
-
compatibleFlowTypes
List<Flow.CompatibleFlowTypesEnum> compatibleFlowTypes
-
currentOperation
Operation currentOperation
-
debugVersion
FlowVersion debugVersion
-
deleted
Boolean deleted
-
description
String description
-
division
WritableDivision division
-
id
String id
-
inputSchema
Object inputSchema
-
lockedClient
DomainEntityRef lockedClient
-
lockedUser
User lockedUser
-
name
String name
-
nluInfo
NluInfo nluInfo
-
outputSchema
Object outputSchema
-
publishedBy
User publishedBy
-
publishedVersion
FlowVersion publishedVersion
-
savedVersion
FlowVersion savedVersion
-
selfUri
String selfUri
-
supportedLanguages
List<SupportedLanguage> supportedLanguages
-
system
Boolean system
-
type
Flow.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowActivityData
class FlowActivityData extends Object implements Serializable-
Serialized Fields
-
data
List<FlowActivityMetricValue> data
-
entities
List<FlowActivityEntityData> entities
-
group
Map<String,
String> group -
truncated
Boolean truncated
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowActivityEntityData
class FlowActivityEntityData extends Object implements Serializable-
Serialized Fields
-
activityDate
Date activityDate
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
ani
String ani
-
conversationId
String conversationId
-
convertedFrom
String convertedFrom
-
convertedTo
String convertedTo
-
direction
FlowActivityEntityData.DirectionEnum direction
-
dnis
String dnis
-
flowId
String flowId
-
flowType
FlowActivityEntityData.FlowTypeEnum flowType
-
mediaType
FlowActivityEntityData.MediaTypeEnum mediaType
-
metric
FlowActivityEntityData.MetricEnum metric
-
participantName
String participantName
-
queueId
String queueId
-
requestedLanguageId
String requestedLanguageId
-
requestedRoutings
List<FlowActivityEntityData.RequestedRoutingsEnum> requestedRoutings
-
requestedRoutingSkillIds
List<String> requestedRoutingSkillIds
-
routingPriority
Long routingPriority
-
scoredAgents
List<FlowActivityScoredAgent> scoredAgents
-
sessionId
String sessionId
-
teamId
String teamId
-
usedRouting
FlowActivityEntityData.UsedRoutingEnum usedRouting
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowActivityMetricValue
class FlowActivityMetricValue extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
metric
FlowActivityMetricValue.MetricEnum metric
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowActivityQuery
class FlowActivityQuery extends Object implements Serializable-
Serialized Fields
-
filter
FlowActivityQueryFilter filter
-
groupBy
List<FlowActivityQuery.GroupByEnum> groupBy
-
metrics
List<FlowActivityQueryMetric> metrics
-
order
FlowActivityQuery.OrderEnum order
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowActivityQueryClause
class FlowActivityQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<FlowActivityQueryPredicate> predicates
-
type
FlowActivityQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowActivityQueryFilter
class FlowActivityQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<FlowActivityQueryClause> clauses
-
predicates
List<FlowActivityQueryPredicate> predicates
-
type
FlowActivityQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowActivityQueryMetric
class FlowActivityQueryMetric extends Object implements Serializable-
Serialized Fields
-
details
Boolean details
-
metric
FlowActivityQueryMetric.MetricEnum metric
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowActivityQueryPredicate
class FlowActivityQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
FlowActivityQueryPredicate.DimensionEnum dimension
-
operator
FlowActivityQueryPredicate.OperatorEnum operator
-
type
FlowActivityQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowActivityResponse
class FlowActivityResponse extends Object implements Serializable-
Serialized Fields
-
entityIdDimension
FlowActivityResponse.EntityIdDimensionEnum entityIdDimension
-
results
List<FlowActivityData> results
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowActivityScoredAgent
class FlowActivityScoredAgent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowAggregateDataContainer
class FlowAggregateDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<StatisticalResponse> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowAggregateQueryClause
class FlowAggregateQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<FlowAggregateQueryPredicate> predicates
-
type
FlowAggregateQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowAggregateQueryFilter
class FlowAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<FlowAggregateQueryClause> clauses
-
predicates
List<FlowAggregateQueryPredicate> predicates
-
type
FlowAggregateQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowAggregateQueryPredicate
class FlowAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
FlowAggregateQueryPredicate.DimensionEnum dimension
-
operator
FlowAggregateQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
FlowAggregateQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowAggregateQueryResponse
class FlowAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
results
List<FlowAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowAggregationQuery
class FlowAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
FlowAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
FlowAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<FlowAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<FlowAggregationQuery.MetricsEnum> metrics
-
timeZone
String timeZone
-
views
List<FlowAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowAggregationView
class FlowAggregationView extends Object implements Serializable-
Serialized Fields
-
function
FlowAggregationView.FunctionEnum function
-
name
String name
-
range
AggregationRange range
-
target
FlowAggregationView.TargetEnum target
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowAsyncAggregateQueryResponse
class FlowAsyncAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
results
List<FlowAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowAsyncAggregationQuery
class FlowAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
FlowAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
FlowAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<FlowAsyncAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<FlowAsyncAggregationQuery.MetricsEnum> metrics
-
pageSize
Integer pageSize
-
timeZone
String timeZone
-
views
List<FlowAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowDiagnosticInfo
class FlowDiagnosticInfo extends Object implements Serializable-
Serialized Fields
-
lastActionId
Integer lastActionId
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowDivisionView
class FlowDivisionView extends Object implements Serializable-
Serialized Fields
-
debugVersion
FlowVersion debugVersion
-
description
String description
-
division
WritableDivision division
-
id
String id
-
inputSchema
JsonSchemaDocument inputSchema
-
name
String name
-
outputSchema
JsonSchemaDocument outputSchema
-
publishedVersion
FlowVersion publishedVersion
-
selfUri
String selfUri
-
supportedLanguages
List<SupportedLanguage> supportedLanguages
-
type
FlowDivisionView.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowDivisionViewEntityListing
class FlowDivisionViewEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowEndDetailEventTopicFlowEndEvent
class FlowEndDetailEventTopicFlowEndEvent extends Object implements Serializable-
Serialized Fields
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
ani
String ani
-
connectedDurationMs
Integer connectedDurationMs
-
conversationExternalContactIds
List<String> conversationExternalContactIds
-
conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
-
conversationId
String conversationId
-
direction
FlowEndDetailEventTopicFlowEndEvent.DirectionEnum direction
-
disconnectType
FlowEndDetailEventTopicFlowEndEvent.DisconnectTypeEnum disconnectType
-
divisionId
String divisionId
-
dnis
String dnis
-
eventTime
Integer eventTime
-
flowId
String flowId
-
flowType
FlowEndDetailEventTopicFlowEndEvent.FlowTypeEnum flowType
-
flowVersion
String flowVersion
-
mediaType
FlowEndDetailEventTopicFlowEndEvent.MediaTypeEnum mediaType
-
messageType
FlowEndDetailEventTopicFlowEndEvent.MessageTypeEnum messageType
-
participantId
String participantId
-
provider
String provider
-
sessionId
String sessionId
-
subject
String subject
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowEntityListing
class FlowEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowExecutionDataQueryResult
class FlowExecutionDataQueryResult extends Object implements Serializable-
Serialized Fields
-
conversationId
String conversationId
-
endDateTime
Date endDateTime
-
flowErrorReason
String flowErrorReason
-
flowId
String flowId
-
flowName
String flowName
-
flowType
FlowExecutionDataQueryResult.FlowTypeEnum flowType
-
flowVersion
String flowVersion
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
startDateTime
Date startDateTime
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowExecutionLaunchRequest
class FlowExecutionLaunchRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowExecutionLaunchResponse
class FlowExecutionLaunchResponse extends Object implements Serializable-
Serialized Fields
-
flowVersion
DomainEntityRef flowVersion
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowMetricsTopicFlowMetricRecord
class FlowMetricsTopicFlowMetricRecord extends Object implements Serializable-
Serialized Fields
-
activeSkillIds
List<String> activeSkillIds
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
agentAssistantId
String agentAssistantId
-
agentBullseyeRing
Integer agentBullseyeRing
-
agentOwned
Boolean agentOwned
-
ani
String ani
-
assignerId
String assignerId
-
authenticated
Boolean authenticated
-
conversationId
String conversationId
-
conversationInitiator
FlowMetricsTopicFlowMetricRecord.ConversationInitiatorEnum conversationInitiator
-
convertedFrom
String convertedFrom
-
convertedTo
String convertedTo
-
customerParticipation
Boolean customerParticipation
-
deliveryStatus
FlowMetricsTopicFlowMetricRecord.DeliveryStatusEnum deliveryStatus
-
destinationAddresses
List<String> destinationAddresses
-
direction
FlowMetricsTopicFlowMetricRecord.DirectionEnum direction
-
disconnectType
FlowMetricsTopicFlowMetricRecord.DisconnectTypeEnum disconnectType
-
divisionIds
List<String> divisionIds
-
dnis
String dnis
-
edgeId
String edgeId
-
eligibleAgentCounts
List<Integer> eligibleAgentCounts
-
endingLanguage
String endingLanguage
-
entryReason
String entryReason
-
entryType
FlowMetricsTopicFlowMetricRecord.EntryTypeEnum entryType
-
errorCode
String errorCode
-
exitReason
String exitReason
-
extendedDeliveryStatus
String extendedDeliveryStatus
-
externalContactId
String externalContactId
-
externalMediaCount
Integer externalMediaCount
-
externalOrganizationId
String externalOrganizationId
-
externalTag
String externalTag
-
firstQueue
Boolean firstQueue
-
flaggedReason
FlowMetricsTopicFlowMetricRecord.FlaggedReasonEnum flaggedReason
-
flowId
String flowId
-
flowInType
String flowInType
-
flowMilestoneIds
List<String> flowMilestoneIds
-
flowName
String flowName
-
flowOutType
String flowOutType
-
flowType
FlowMetricsTopicFlowMetricRecord.FlowTypeEnum flowType
-
flowVersion
String flowVersion
-
groupId
String groupId
-
interactionType
String interactionType
-
journeyActionId
String journeyActionId
-
journeyActionMapId
String journeyActionMapId
-
journeyActionMapVersion
Integer journeyActionMapVersion
-
journeyCustomerId
String journeyCustomerId
-
journeyCustomerIdType
String journeyCustomerIdType
-
journeyCustomerSessionId
String journeyCustomerSessionId
-
journeyCustomerSessionIdType
String journeyCustomerSessionIdType
-
knowledgeBaseId
String knowledgeBaseId
-
mediaCount
Integer mediaCount
-
mediaType
FlowMetricsTopicFlowMetricRecord.MediaTypeEnum mediaType
-
messageType
String messageType
-
metric
FlowMetricsTopicFlowMetricRecord.MetricEnum metric
-
metricDate
Date metricDate
-
originatingDirection
FlowMetricsTopicFlowMetricRecord.OriginatingDirectionEnum originatingDirection
-
outboundCampaignId
String outboundCampaignId
-
outboundContactId
String outboundContactId
-
outboundContactListId
String outboundContactListId
-
outcomes
List<FlowMetricsTopicFlowOutcome> outcomes
-
participantName
String participantName
-
peerId
String peerId
-
proposedAgents
List<FlowMetricsTopicFlowProposedAgent> proposedAgents
-
provider
String provider
-
purpose
FlowMetricsTopicFlowMetricRecord.PurposeEnum purpose
-
queueId
String queueId
-
recognitionFailureReason
String recognitionFailureReason
-
recordId
String recordId
-
remote
String remote
-
removedSkillIds
List<String> removedSkillIds
-
reoffered
Boolean reoffered
-
requestedLanguageId
String requestedLanguageId
-
requestedRoutings
List<FlowMetricsTopicFlowMetricRecord.RequestedRoutingsEnum> requestedRoutings
-
requestedRoutingSkillIds
List<String> requestedRoutingSkillIds
-
roomId
String roomId
-
routingPriority
Integer routingPriority
-
routingRing
Integer routingRing
-
scoredAgents
List<FlowMetricsTopicFlowScoredAgent> scoredAgents
-
selectedAgentId
String selectedAgentId
-
selectedAgentRank
Integer selectedAgentRank
-
selfServed
Boolean selfServed
-
sessionDnis
String sessionDnis
-
sessionId
String sessionId
-
startingLanguage
String startingLanguage
-
stationId
String stationId
-
teamId
String teamId
-
transferTargetAddress
String transferTargetAddress
-
transferTargetName
String transferTargetName
-
transferType
String transferType
-
usedRouting
FlowMetricsTopicFlowMetricRecord.UsedRoutingEnum usedRouting
-
userId
String userId
-
value
Integer value
-
waitingInteractionCounts
List<Integer> waitingInteractionCounts
-
wrapUpCode
String wrapUpCode
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowMetricsTopicFlowOutcome
class FlowMetricsTopicFlowOutcome extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowMetricsTopicFlowProposedAgent
class FlowMetricsTopicFlowProposedAgent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowMetricsTopicFlowScoredAgent
class FlowMetricsTopicFlowScoredAgent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowMilestone
class FlowMilestone extends Object implements Serializable-
Serialized Fields
-
description
String description
-
division
WritableDivision division
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowMilestoneDivisionView
class FlowMilestoneDivisionView extends Object implements Serializable-
Serialized Fields
-
division
WritableDivision division
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowMilestoneDivisionViewEntityListing
class FlowMilestoneDivisionViewEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowMilestoneListing
class FlowMilestoneListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowObservationDataContainer
class FlowObservationDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<ObservationMetricData> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowObservationQuery
class FlowObservationQuery extends Object implements Serializable-
Serialized Fields
-
detailMetrics
List<FlowObservationQuery.DetailMetricsEnum> detailMetrics
-
filter
FlowObservationQueryFilter filter
-
metrics
List<FlowObservationQuery.MetricsEnum> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowObservationQueryClause
class FlowObservationQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<FlowObservationQueryPredicate> predicates
-
type
FlowObservationQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowObservationQueryFilter
class FlowObservationQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<FlowObservationQueryClause> clauses
-
predicates
List<FlowObservationQueryPredicate> predicates
-
type
FlowObservationQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowObservationQueryPredicate
class FlowObservationQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
FlowObservationQueryPredicate.DimensionEnum dimension
-
operator
FlowObservationQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
FlowObservationQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowObservationQueryResponse
class FlowObservationQueryResponse extends Object implements Serializable-
Serialized Fields
-
results
List<FlowObservationDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowOutcome
class FlowOutcome extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowOutcomeDivisionView
class FlowOutcomeDivisionView extends Object implements Serializable-
Serialized Fields
-
division
WritableDivision division
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowOutcomeDivisionViewEntityListing
class FlowOutcomeDivisionViewEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowOutcomeListing
class FlowOutcomeListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowResultEntityListing
class FlowResultEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FlowRuntimeExecution
class FlowRuntimeExecution extends Object implements Serializable-
Serialized Fields
-
completionReason
String completionReason
-
conversation
DomainEntityRef conversation
-
dateCompleted
Date dateCompleted
-
dateLaunched
Date dateLaunched
-
flowErrorInfo
ErrorBody flowErrorInfo
-
flowVersion
FlowVersion flowVersion
-
id
String id
-
name
String name
-
outputData
Map<String,
Object> outputData -
selfUri
String selfUri
-
status
FlowRuntimeExecution.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowsQueryCriteriaResponse
class FlowsQueryCriteriaResponse extends Object implements Serializable-
Serialized Fields
-
actionTypes
List<FlowsQueryCriteriaResponse.ActionTypesEnum> actionTypes
-
criteria
List<QueryCriteria> criteria
-
errorCodes
List<String> errorCodes
-
flowTypes
List<FlowsQueryCriteriaResponse.FlowTypesEnum> flowTypes
-
warningCodes
List<String> warningCodes
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowStartDetailEventTopicFlowStartEvent
class FlowStartDetailEventTopicFlowStartEvent extends Object implements Serializable-
Serialized Fields
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
ani
String ani
-
conversationExternalContactIds
List<String> conversationExternalContactIds
-
conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
-
conversationId
String conversationId
-
direction
FlowStartDetailEventTopicFlowStartEvent.DirectionEnum direction
-
divisionId
String divisionId
-
dnis
String dnis
-
eventTime
Integer eventTime
-
flowId
String flowId
-
flowType
FlowStartDetailEventTopicFlowStartEvent.FlowTypeEnum flowType
-
flowVersion
String flowVersion
-
mediaType
FlowStartDetailEventTopicFlowStartEvent.MediaTypeEnum mediaType
-
messageType
FlowStartDetailEventTopicFlowStartEvent.MessageTypeEnum messageType
-
participantId
String participantId
-
provider
String provider
-
sessionId
String sessionId
-
subject
String subject
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowVersion
class FlowVersion extends Object implements Serializable-
Serialized Fields
-
commitVersion
String commitVersion
-
compatibleFlowTypes
List<FlowVersion.CompatibleFlowTypesEnum> compatibleFlowTypes
-
configurationUri
String configurationUri
-
configurationVersion
String configurationVersion
-
createdBy
User createdBy
-
createdByClient
DomainEntityRef createdByClient
-
dateCheckedIn
Long dateCheckedIn
-
dateCreated
Long dateCreated
-
datePublished
Date datePublished
-
datePublishedEnd
Date datePublishedEnd
-
dateSaved
Long dateSaved
-
debug
Boolean debug
-
generationId
String generationId
-
id
String id
-
inputSchema
JsonSchemaDocument inputSchema
-
name
String name
-
nluInfo
NluInfo nluInfo
-
outputSchema
JsonSchemaDocument outputSchema
-
publishResultUri
String publishResultUri
-
secure
Boolean secure
-
selfUri
String selfUri
-
supportedLanguages
List<SupportedLanguage> supportedLanguages
-
type
FlowVersion.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.FlowVersionEntityListing
class FlowVersionEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ForecastAbandonRateResponse
class ForecastAbandonRateResponse extends Object implements Serializable-
Serialized Fields
-
percent
Integer percent
-
-
-
Class com.mypurecloud.sdk.v2.model.ForecastAverageSpeedOfAnswerResponse
class ForecastAverageSpeedOfAnswerResponse extends Object implements Serializable-
Serialized Fields
-
seconds
Integer seconds
-
-
-
Class com.mypurecloud.sdk.v2.model.ForecastPlanningGroupData
class ForecastPlanningGroupData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ForecastPlanningGroupResponse
class ForecastPlanningGroupResponse extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
routePaths
List<RoutePathResponse> routePaths
-
serviceGoalTemplate
ForecastServiceGoalTemplateResponse serviceGoalTemplate
-
-
-
Class com.mypurecloud.sdk.v2.model.ForecastPlanningGroupsResponse
class ForecastPlanningGroupsResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<ForecastPlanningGroupResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.ForecastServiceGoalTemplateImpactOverrideResponse
class ForecastServiceGoalTemplateImpactOverrideResponse extends Object implements Serializable-
Serialized Fields
-
abandonRate
WfmServiceGoalImpact abandonRate
-
averageSpeedOfAnswer
WfmServiceGoalImpact averageSpeedOfAnswer
-
serviceLevel
WfmServiceGoalImpact serviceLevel
-
-
-
Class com.mypurecloud.sdk.v2.model.ForecastServiceGoalTemplateResponse
class ForecastServiceGoalTemplateResponse extends Object implements Serializable-
Serialized Fields
-
abandonRate
ForecastAbandonRateResponse abandonRate
-
averageSpeedOfAnswer
ForecastAverageSpeedOfAnswerResponse averageSpeedOfAnswer
-
serviceLevel
ForecastServiceLevelResponse serviceLevel
-
-
-
Class com.mypurecloud.sdk.v2.model.ForecastServiceLevelResponse
class ForecastServiceLevelResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ForecastSourceDayPointer
class ForecastSourceDayPointer extends Object implements Serializable-
Serialized Fields
-
dataKey
String dataKey
-
date
String date
-
dayOfWeek
ForecastSourceDayPointer.DayOfWeekEnum dayOfWeek
-
fileName
String fileName
-
weight
Integer weight
-
-
-
Class com.mypurecloud.sdk.v2.model.Format
class Format extends Object implements Serializable-
Serialized Fields
-
flags
List<Format.FlagsEnum> flags
-
-
-
Class com.mypurecloud.sdk.v2.model.FormsTrackTrigger
class FormsTrackTrigger extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.FromEmailAddress
class FromEmailAddress extends Object implements Serializable-
Serialized Fields
-
domain
DomainEntityRef domain
-
friendlyName
String friendlyName
-
localPart
String localPart
-
-
-
Class com.mypurecloud.sdk.v2.model.FullDayTimeOffMarker
class FullDayTimeOffMarker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GamificationScorecardChangeTopicMetric
class GamificationScorecardChangeTopicMetric extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.GamificationScorecardChangeTopicPerformanceMetric
class GamificationScorecardChangeTopicPerformanceMetric extends Object implements Serializable-
Serialized Fields
-
metric
GamificationScorecardChangeTopicMetric metric
-
points
Integer points
-
punctualityEvents
List<GamificationScorecardChangeTopicPunctualityEvent> punctualityEvents
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.GamificationScorecardChangeTopicPunctualityEvent
class GamificationScorecardChangeTopicPunctualityEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GamificationScorecardChangeTopicScorecardChange
class GamificationScorecardChangeTopicScorecardChange extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GamificationStatus
class GamificationStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GDPRJourneyCustomer
class GDPRJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GDPRRequest
class GDPRRequest extends Object implements Serializable-
Serialized Fields
-
createdBy
DomainEntityRef createdBy
-
createdDate
Date createdDate
-
id
String id
-
name
String name
-
replacementTerms
List<ReplacementTerm> replacementTerms
-
requestType
GDPRRequest.RequestTypeEnum requestType
-
resultsUrl
String resultsUrl
-
selfUri
String selfUri
-
status
GDPRRequest.StatusEnum status
-
subject
GDPRSubject subject
-
-
-
Class com.mypurecloud.sdk.v2.model.GDPRRequestEntityListing
class GDPRRequestEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GDPRSubject
class GDPRSubject extends Object implements Serializable-
Serialized Fields
-
addresses
List<String> addresses
-
dialerContactId
DialerContactId dialerContactId
-
emailAddresses
List<String> emailAddresses
-
externalContactId
String externalContactId
-
externalId
String externalId
-
journeyCustomer
GDPRJourneyCustomer journeyCustomer
-
name
String name
-
phoneNumbers
List<String> phoneNumbers
-
socialHandle
SocialHandle socialHandle
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.GDPRSubjectEntityListing
class GDPRSubjectEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GeneralProgramJob
class GeneralProgramJob extends Object implements Serializable-
Serialized Fields
-
createdBy
AddressableEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
selfUri
String selfUri
-
state
GeneralProgramJob.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.GeneralProgramJobRequest
class GeneralProgramJobRequest extends Object implements Serializable-
Serialized Fields
-
dialect
GeneralProgramJobRequest.DialectEnum dialect
-
mode
GeneralProgramJobRequest.ModeEnum mode
-
-
-
Class com.mypurecloud.sdk.v2.model.GeneralTopic
class GeneralTopic extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.GeneralTopicsEntityListing
class GeneralTopicsEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<GeneralTopic> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.GenerateBuForecastRequest
class GenerateBuForecastRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GenericActionEvent
class GenericActionEvent extends Object implements Serializable-
Serialized Fields
-
action
GenericEventAction action
-
actionMap
ActionEventActionMap actionMap
-
errorCode
String errorCode
-
errorMessage
String errorMessage
-
-
-
Class com.mypurecloud.sdk.v2.model.GenericEventAction
class GenericEventAction extends Object implements Serializable-
Serialized Fields
-
createdDate
Date createdDate
-
id
String id
-
mediaAddress
String mediaAddress
-
mediaType
GenericEventAction.MediaTypeEnum mediaType
-
prompt
String prompt
-
state
GenericEventAction.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.GenericSAML
class GenericSAML extends Object implements Serializable-
Serialized Fields
-
certificate
String certificate
-
certificates
List<String> certificates
-
disabled
Boolean disabled
-
endpointCompression
Boolean endpointCompression
-
id
String id
-
issuerURI
String issuerURI
-
logoImageData
String logoImageData
-
name
String name
-
nameIdentifierFormat
GenericSAML.NameIdentifierFormatEnum nameIdentifierFormat
-
relyingPartyIdentifier
String relyingPartyIdentifier
-
selfUri
String selfUri
-
sloBinding
String sloBinding
-
sloURI
String sloURI
-
ssoTargetURI
String ssoTargetURI
-
-
-
Class com.mypurecloud.sdk.v2.model.GenericTemplate
class GenericTemplate extends Object implements Serializable-
Serialized Fields
-
actions
RecordingContentActions actions
-
components
List<RecordingButtonComponent> components
-
description
String description
-
title
String title
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.GenesysBotConnector
class GenesysBotConnector extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Geolocation
class Geolocation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GeolocationEventGeolocation
class GeolocationEventGeolocation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GeolocationSettings
class GeolocationSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GetFlowExecutionDataJobResult
class GetFlowExecutionDataJobResult extends Object implements Serializable-
Serialized Fields
-
entities
List<ExecutionDataEntity> entities
-
id
String id
-
jobState
GetFlowExecutionDataJobResult.JobStateEnum jobState
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.GetMetricDefinitionsResponse
class GetMetricDefinitionsResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<MetricDefinition> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.GetMetricResponse
class GetMetricResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GetMetricsResponse
class GetMetricsResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GetProfilesResponse
class GetProfilesResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<PerformanceProfile> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.GetTemplatesResponse
class GetTemplatesResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<ObjectiveTemplate> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.GKNDocumentationResult
class GKNDocumentationResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GKNDocumentationSearchCriteria
class GKNDocumentationSearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<GKNDocumentationSearchCriteria> group
-
operator
GKNDocumentationSearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
GKNDocumentationSearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.GKNDocumentationSearchRequest
class GKNDocumentationSearchRequest extends Object implements Serializable-
Serialized Fields
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<GKNDocumentationSearchCriteria> query
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
GKNDocumentationSearchRequest.SortOrderEnum sortOrder
-
-
-
Class com.mypurecloud.sdk.v2.model.GKNDocumentationSearchResponse
class GKNDocumentationSearchResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GoogleDialogflowCustomSettings
class GoogleDialogflowCustomSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Greeting
class Greeting extends Object implements Serializable-
Serialized Fields
-
audioFile
GreetingAudioFile audioFile
-
audioTTS
String audioTTS
-
createdBy
String createdBy
-
createdDate
Date createdDate
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedDate
Date modifiedDate
-
name
String name
-
owner
DomainEntity owner
-
ownerType
Greeting.OwnerTypeEnum ownerType
-
selfUri
String selfUri
-
type
Greeting.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.GreetingAudioFile
class GreetingAudioFile extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GreetingListing
class GreetingListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GreetingMediaInfo
class GreetingMediaInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GreetingOwner
class GreetingOwner extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Group
class Group extends Object implements Serializable-
Serialized Fields
-
addresses
List<GroupContact> addresses
-
dateModified
Date dateModified
-
description
String description
-
id
String id
-
images
List<UserImage> images
-
memberCount
Long memberCount
-
name
String name
-
owners
List<User> owners
-
rulesVisible
Boolean rulesVisible
-
selfUri
String selfUri
-
state
Group.StateEnum state
-
type
Group.TypeEnum type
-
version
Integer version
-
visibility
Group.VisibilityEnum visibility
-
-
-
Class com.mypurecloud.sdk.v2.model.GroupContact
class GroupContact extends Object implements Serializable-
Serialized Fields
-
address
String address
-
display
String display
-
extension
String extension
-
mediaType
GroupContact.MediaTypeEnum mediaType
-
type
GroupContact.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.GroupCreate
class GroupCreate extends Object implements Serializable-
Serialized Fields
-
addresses
List<GroupContact> addresses
-
dateModified
Date dateModified
-
description
String description
-
id
String id
-
images
List<UserImage> images
-
memberCount
Long memberCount
-
name
String name
-
ownerIds
List<String> ownerIds
-
rulesVisible
Boolean rulesVisible
-
selfUri
String selfUri
-
state
GroupCreate.StateEnum state
-
type
GroupCreate.TypeEnum type
-
version
Integer version
-
visibility
GroupCreate.VisibilityEnum visibility
-
-
-
Class com.mypurecloud.sdk.v2.model.GroupEntityListing
class GroupEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GroupGreetingEventGreeting
class GroupGreetingEventGreeting extends Object implements Serializable-
Serialized Fields
-
audioTTS
String audioTTS
-
greetingAudioFile
GroupGreetingEventGreetingAudioFile greetingAudioFile
-
id
String id
-
name
String name
-
owner
GroupGreetingEventGreetingOwner owner
-
ownerType
String ownerType
-
type
String type
-
-
-
Class com.mypurecloud.sdk.v2.model.GroupGreetingEventGreetingAudioFile
class GroupGreetingEventGreetingAudioFile extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GroupGreetingEventGreetingOwner
class GroupGreetingEventGreetingOwner extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.GroupMembersUpdate
class GroupMembersUpdate extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GroupProfile
class GroupProfile extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GroupProfileEntityListing
class GroupProfileEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GroupSearchCriteria
class GroupSearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<GroupSearchCriteria> group
-
operator
GroupSearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
GroupSearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.GroupSearchRequest
class GroupSearchRequest extends Object implements Serializable-
Serialized Fields
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<GroupSearchCriteria> query
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
GroupSearchRequest.SortOrderEnum sortOrder
-
-
-
Class com.mypurecloud.sdk.v2.model.GroupsSearchResponse
class GroupsSearchResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GroupUpdate
class GroupUpdate extends Object implements Serializable-
Serialized Fields
-
addresses
List<GroupContact> addresses
-
description
String description
-
id
String id
-
images
List<UserImage> images
-
name
String name
-
ownerIds
List<String> ownerIds
-
rulesVisible
Boolean rulesVisible
-
selfUri
String selfUri
-
state
GroupUpdate.StateEnum state
-
version
Integer version
-
visibility
GroupUpdate.VisibilityEnum visibility
-
-
-
Class com.mypurecloud.sdk.v2.model.GSuite
class GSuite extends Object implements Serializable-
Serialized Fields
-
certificate
String certificate
-
certificates
List<String> certificates
-
disabled
Boolean disabled
-
id
String id
-
issuerURI
String issuerURI
-
name
String name
-
relyingPartyIdentifier
String relyingPartyIdentifier
-
selfUri
String selfUri
-
sloBinding
String sloBinding
-
sloURI
String sloURI
-
ssoTargetURI
String ssoTargetURI
-
-
-
Class com.mypurecloud.sdk.v2.model.GuestCategoryReference
class GuestCategoryReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GuestCategoryResponse
class GuestCategoryResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GuestCategoryResponseListing
class GuestCategoryResponseListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.GuestMemberInfo
class GuestMemberInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.HeadcountForecast
class HeadcountForecast extends Object implements Serializable-
Serialized Fields
-
required
List<HeadcountInterval> required
-
requiredWithoutShrinkage
List<HeadcountInterval> requiredWithoutShrinkage
-
-
-
Class com.mypurecloud.sdk.v2.model.HeadcountInterval
class HeadcountInterval extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.HelpLink
class HelpLink extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.HelpSettings
class HelpSettings extends Object implements Serializable-
Serialized Fields
-
keyword
List<String> keyword
-
response
ComplianceResponse response
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalAdherenceActuals
class HistoricalAdherenceActuals extends Object implements Serializable-
Serialized Fields
-
actualActivityCategory
HistoricalAdherenceActuals.ActualActivityCategoryEnum actualActivityCategory
-
actualSecondaryPresenceLookupId
String actualSecondaryPresenceLookupId
-
endOffsetSeconds
Integer endOffsetSeconds
-
startOffsetSeconds
Integer startOffsetSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalAdherenceDayMetrics
class HistoricalAdherenceDayMetrics extends Object implements Serializable-
Serialized Fields
-
actualLengthSecs
Integer actualLengthSecs
-
adherencePercentage
Double adherencePercentage
-
adherenceScheduleSecs
Integer adherenceScheduleSecs
-
conformanceActualSecs
Integer conformanceActualSecs
-
conformancePercentage
Double conformancePercentage
-
conformanceScheduleSecs
Integer conformanceScheduleSecs
-
dayStartOffsetSecs
Integer dayStartOffsetSecs
-
exceptionCount
Integer exceptionCount
-
exceptionDurationSecs
Integer exceptionDurationSecs
-
impactSeconds
Integer impactSeconds
-
scheduleLengthSecs
Integer scheduleLengthSecs
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalAdherenceExceptionInfo
class HistoricalAdherenceExceptionInfo extends Object implements Serializable-
Serialized Fields
-
actualActivityCategory
HistoricalAdherenceExceptionInfo.ActualActivityCategoryEnum actualActivityCategory
-
actualActivityCodeId
String actualActivityCodeId
-
endOffsetSeconds
Integer endOffsetSeconds
-
impact
HistoricalAdherenceExceptionInfo.ImpactEnum impact
-
routingStatus
HistoricalAdherenceExceptionInfo.RoutingStatusEnum routingStatus
-
scheduledActivityCategory
HistoricalAdherenceExceptionInfo.ScheduledActivityCategoryEnum scheduledActivityCategory
-
scheduledActivityCodeId
String scheduledActivityCodeId
-
scheduledSecondaryPresenceLookupIds
List<String> scheduledSecondaryPresenceLookupIds
-
secondaryPresenceLookupId
String secondaryPresenceLookupId
-
startOffsetSeconds
Integer startOffsetSeconds
-
systemPresence
HistoricalAdherenceExceptionInfo.SystemPresenceEnum systemPresence
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalAdherenceQueryResult
class HistoricalAdherenceQueryResult extends Object implements Serializable-
Serialized Fields
-
actuals
List<HistoricalAdherenceActuals> actuals
-
actualsEndDate
Date actualsEndDate
-
adherencePercentage
Double adherencePercentage
-
conformancePercentage
Double conformancePercentage
-
dayMetrics
List<HistoricalAdherenceDayMetrics> dayMetrics
-
endDate
Date endDate
-
exceptionInfo
List<HistoricalAdherenceExceptionInfo> exceptionInfo
-
impact
HistoricalAdherenceQueryResult.ImpactEnum impact
-
managementUnitId
String managementUnitId
-
startDate
Date startDate
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalImportDeleteJobResponse
class HistoricalImportDeleteJobResponse extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
status
HistoricalImportDeleteJobResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalImportStatus
class HistoricalImportStatus extends Object implements Serializable-
Serialized Fields
-
active
Boolean active
-
dateCreated
Date dateCreated
-
dateImportEnded
Date dateImportEnded
-
dateImportStarted
Date dateImportStarted
-
dateModified
Date dateModified
-
error
String error
-
requestId
String requestId
-
status
HistoricalImportStatus.StatusEnum status
-
type
HistoricalImportStatus.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalImportStatusListing
class HistoricalImportStatusListing extends Object implements Serializable-
Serialized Fields
-
entities
List<HistoricalImportStatus> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalShrinkageActivityCategoryResponse
class HistoricalShrinkageActivityCategoryResponse extends Object implements Serializable-
Serialized Fields
-
activityCategory
HistoricalShrinkageActivityCategoryResponse.ActivityCategoryEnum activityCategory
-
shrinkageForActivityCategory
HistoricalShrinkageAggregateResponse shrinkageForActivityCategory
-
shrinkageForActivityCodes
List<HistoricalShrinkageActivityCodeResponse> shrinkageForActivityCodes
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalShrinkageActivityCodeResponse
class HistoricalShrinkageActivityCodeResponse extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
shrinkageForActivityCode
HistoricalShrinkageAggregateResponse shrinkageForActivityCode
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalShrinkageAggregateResponse
class HistoricalShrinkageAggregateResponse extends Object implements Serializable-
Serialized Fields
-
actualShrinkagePercent
Double actualShrinkagePercent
-
actualShrinkageSeconds
Integer actualShrinkageSeconds
-
paidShrinkageSeconds
Integer paidShrinkageSeconds
-
plannedShrinkageSeconds
Integer plannedShrinkageSeconds
-
scheduledShrinkagePercent
Double scheduledShrinkagePercent
-
scheduledShrinkageSeconds
Integer scheduledShrinkageSeconds
-
unpaidShrinkageSeconds
Integer unpaidShrinkageSeconds
-
unplannedShrinkageSeconds
Integer unplannedShrinkageSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalShrinkageResult
class HistoricalShrinkageResult extends Object implements Serializable-
Serialized Fields
-
aggregatedShrinkage
HistoricalShrinkageAggregateResponse aggregatedShrinkage
-
businessUnitIds
List<String> businessUnitIds
-
endDate
Date endDate
-
shrinkageForActivityCategories
List<HistoricalShrinkageActivityCategoryResponse> shrinkageForActivityCategories
-
startDate
Date startDate
-
totalLoggedInDurationSeconds
Integer totalLoggedInDurationSeconds
-
totalScheduledDurationSeconds
Integer totalScheduledDurationSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoricalShrinkageResultListing
class HistoricalShrinkageResultListing extends Object implements Serializable-
Serialized Fields
-
entities
List<HistoricalShrinkageResult> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoryEntry
class HistoryEntry extends Object implements Serializable-
Serialized Fields
-
action
HistoryEntry.ActionEnum action
-
client
DomainEntityRef client
-
resource
String resource
-
secure
Boolean secure
-
timestamp
Date timestamp
-
user
User user
-
version
String version
-
-
-
Class com.mypurecloud.sdk.v2.model.HistoryHeadersTranslation
class HistoryHeadersTranslation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.HistoryListing
class HistoryListing extends Object implements Serializable-
Serialized Fields
-
actionName
HistoryListing.ActionNameEnum actionName
-
actionStatus
HistoryListing.ActionStatusEnum actionStatus
-
client
DomainEntityRef client
-
complete
Boolean complete
-
completed
Date completed
-
description
String description
-
entities
List<HistoryEntry> entities
-
errorCode
String errorCode
-
errorDetails
List<Detail> errorDetails
-
errorMessage
String errorMessage
-
errorMessageParams
Map<String,
String> errorMessageParams -
id
String id
-
name
String name
-
pageCount
Integer pageCount
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
started
Date started
-
system
Boolean system
-
total
Long total
-
user
User user
-
-
-
Class com.mypurecloud.sdk.v2.model.HoldUpdatedEvent
class HoldUpdatedEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.HomerRecord
class HomerRecord extends Object implements Serializable-
Serialized Fields
-
auth
String auth
-
authUser
String authUser
-
callid
String callid
-
callidAleg
String callidAleg
-
contactIp
String contactIp
-
contactPort
String contactPort
-
contactUser
String contactUser
-
contentType
String contentType
-
conversationId
String conversationId
-
correlationId
String correlationId
-
cseq
String cseq
-
date
Date date
-
dbnode
String dbnode
-
destinationAlias
String destinationAlias
-
destinationIp
String destinationIp
-
destinationPort
String destinationPort
-
diversion
String diversion
-
family
String family
-
fromDomain
String fromDomain
-
fromTag
String fromTag
-
fromUser
String fromUser
-
id
String id
-
method
String method
-
microTs
String microTs
-
milliTs
String milliTs
-
msg
String msg
-
name
String name
-
node
String node
-
originatorIp
String originatorIp
-
originatorPort
String originatorPort
-
participantId
String participantId
-
pidUser
String pidUser
-
proto
String proto
-
reason
String reason
-
replyReason
String replyReason
-
rtpStat
String rtpStat
-
ruri
String ruri
-
ruriDomain
String ruriDomain
-
ruriUser
String ruriUser
-
selfUri
String selfUri
-
sourceAlias
String sourceAlias
-
sourceIp
String sourceIp
-
sourcePort
String sourcePort
-
toDomain
String toDomain
-
toTag
String toTag
-
toUser
String toUser
-
trans
String trans
-
type
String type
-
userAgent
String userAgent
-
via1
String via1
-
via1Branch
String via1Branch
-
-
-
Class com.mypurecloud.sdk.v2.model.HrisTimeOffType
class HrisTimeOffType extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Humanize
class Humanize extends Object implements Serializable-
Serialized Fields
-
bot
BotMessengerProfile bot
-
enabled
Boolean enabled
-
-
-
Class com.mypurecloud.sdk.v2.model.IdentifierClaimRequest
class IdentifierClaimRequest extends Object implements Serializable-
Serialized Fields
-
identifier
ContactIdentifier identifier
-
operation
IdentifierClaimRequest.OperationEnum operation
-
-
-
Class com.mypurecloud.sdk.v2.model.IdentityNow
class IdentityNow extends Object implements Serializable-
Serialized Fields
-
certificate
String certificate
-
certificates
List<String> certificates
-
disabled
Boolean disabled
-
id
String id
-
issuerURI
String issuerURI
-
name
String name
-
relyingPartyIdentifier
String relyingPartyIdentifier
-
selfUri
String selfUri
-
sloBinding
String sloBinding
-
sloURI
String sloURI
-
ssoTargetURI
String ssoTargetURI
-
-
-
Class com.mypurecloud.sdk.v2.model.IdleEventTrigger
class IdleEventTrigger extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.IdleTokenTimeout
class IdleTokenTimeout extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.IgnoredActivityCategories
class IgnoredActivityCategories extends Object implements Serializable-
Serialized Fields
-
values
List<IgnoredActivityCategories.ValuesEnum> values
-
-
-
Class com.mypurecloud.sdk.v2.model.ImportError
class ImportError extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ImportForecastResponse
class ImportForecastResponse extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
BuShortTermForecast result
-
status
ImportForecastResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.ImportForecastUploadResponse
class ImportForecastUploadResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ImportReport
class ImportReport extends Object implements Serializable-
Serialized Fields
-
errors
List<ImportError> errors
-
imported
ResultCounters imported
-
totalDocuments
Integer totalDocuments
-
validated
ResultCounters validated
-
-
-
Class com.mypurecloud.sdk.v2.model.ImportScheduleUploadResponse
class ImportScheduleUploadResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ImportScheduleUploadSchema
class ImportScheduleUploadSchema extends Object implements Serializable-
Serialized Fields
-
agentSchedules
List<BuImportAgentScheduleUploadSchema> agentSchedules
-
description
String description
-
headcountForecast
BuHeadcountForecast headcountForecast
-
published
Boolean published
-
shortTermForecast
BuShortTermForecastReference shortTermForecast
-
weekCount
Integer weekCount
-
-
-
Class com.mypurecloud.sdk.v2.model.ImportScriptStatusResponse
class ImportScriptStatusResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ImportStatus
class ImportStatus extends Object implements Serializable-
Serialized Fields
-
completedRecords
Long completedRecords
-
failureReason
String failureReason
-
percentComplete
Integer percentComplete
-
state
ImportStatus.StateEnum state
-
totalRecords
Long totalRecords
-
-
-
Class com.mypurecloud.sdk.v2.model.ImportStatusRequest
class ImportStatusRequest extends Object implements Serializable-
Serialized Fields
-
status
String status
-
-
-
Class com.mypurecloud.sdk.v2.model.InboundDomain
class InboundDomain extends Object implements Serializable-
Serialized Fields
-
customSMTPServer
DomainEntityRef customSMTPServer
-
id
String id
-
mailFromSettings
MailFromResult mailFromSettings
-
mxRecordStatus
InboundDomain.MxRecordStatusEnum mxRecordStatus
-
name
String name
-
selfUri
String selfUri
-
subDomain
Boolean subDomain
-
-
-
Class com.mypurecloud.sdk.v2.model.InboundDomainEntityListing
class InboundDomainEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InboundDomainPatchRequest
class InboundDomainPatchRequest extends Object implements Serializable-
Serialized Fields
-
customSMTPServer
DomainEntityRef customSMTPServer
-
mailFromSettings
MailFromResult mailFromSettings
-
-
-
Class com.mypurecloud.sdk.v2.model.InboundMessageRequest
class InboundMessageRequest extends Object implements Serializable-
Serialized Fields
-
attributes
Map<String,
String> attributes -
flowId
String flowId
-
fromAddress
String fromAddress
-
fromName
String fromName
-
languageId
String languageId
-
priority
Integer priority
-
provider
String provider
-
queueId
String queueId
-
skillIds
List<String> skillIds
-
subject
String subject
-
toAddress
String toAddress
-
toName
String toName
-
-
-
Class com.mypurecloud.sdk.v2.model.InboundOnlySetting
class InboundOnlySetting extends Object implements Serializable-
Serialized Fields
-
inbound
InboundOnlySetting.InboundEnum inbound
-
-
-
Class com.mypurecloud.sdk.v2.model.InboundRoute
class InboundRoute extends Object implements Serializable-
Serialized Fields
-
allowMultipleActions
Boolean allowMultipleActions
-
autoBcc
List<EmailAddress> autoBcc
-
flow
DomainEntityRef flow
-
fromEmail
String fromEmail
-
fromName
String fromName
-
historyInclusion
InboundRoute.HistoryInclusionEnum historyInclusion
-
id
String id
-
language
DomainEntityRef language
-
name
String name
-
pattern
String pattern
-
priority
Integer priority
-
queue
DomainEntityRef queue
-
replyEmailAddress
QueueEmailAddress replyEmailAddress
-
selfUri
String selfUri
-
signature
Signature signature
-
skills
List<DomainEntityRef> skills
-
spamFlow
DomainEntityRef spamFlow
-
-
-
Class com.mypurecloud.sdk.v2.model.InboundRouteEntityListing
class InboundRouteEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InfrastructureascodeJob
class InfrastructureascodeJob extends Object implements Serializable-
Serialized Fields
-
acceleratorId
String acceleratorId
-
dateSubmitted
Date dateSubmitted
-
dryRun
Boolean dryRun
-
errorInfo
ErrorInfo errorInfo
-
id
String id
-
results
String results
-
selfUri
String selfUri
-
status
InfrastructureascodeJob.StatusEnum status
-
submittedBy
UserReference submittedBy
-
-
-
Class com.mypurecloud.sdk.v2.model.InitialConfiguration
class InitialConfiguration extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InitiateScreenRecording
class InitiateScreenRecording extends Object implements Serializable-
Serialized Fields
-
archiveRetention
ArchiveRetention archiveRetention
-
deleteRetention
DeleteRetention deleteRetention
-
recordACW
Boolean recordACW
-
-
-
Class com.mypurecloud.sdk.v2.model.InitiatingAction
class InitiatingAction extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InsightsAgentItem
class InsightsAgentItem extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InsightsAgents
class InsightsAgents extends Object implements Serializable-
Serialized Fields
-
dateEndWorkday
LocalDate dateEndWorkday
-
dateStartWorkday
LocalDate dateStartWorkday
-
division
DivisionReference division
-
entities
List<InsightsAgentItem> entities
-
granularity
InsightsAgents.GranularityEnum granularity
-
performanceProfile
AddressableEntityRef performanceProfile
-
-
-
Class com.mypurecloud.sdk.v2.model.InsightsDetails
class InsightsDetails extends Object implements Serializable-
Serialized Fields
-
comparativePeriod
WorkdayPeriod comparativePeriod
-
division
DivisionReference division
-
granularity
InsightsDetails.GranularityEnum granularity
-
metricData
List<InsightsDetailsMetricItem> metricData
-
overallData
InsightsDetailsOverallItem overallData
-
performanceProfile
AddressableEntityRef performanceProfile
-
primaryPeriod
WorkdayPeriod primaryPeriod
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.InsightsDetailsMetricItem
class InsightsDetailsMetricItem extends Object implements Serializable-
Serialized Fields
-
comparativePeriod
InsightsDetailsMetricPeriodPoints comparativePeriod
-
metric
AddressableEntityRef metric
-
percentOfGoalChange
Double percentOfGoalChange
-
primaryPeriod
InsightsDetailsMetricPeriodPoints primaryPeriod
-
valueChange
Double valueChange
-
-
-
Class com.mypurecloud.sdk.v2.model.InsightsDetailsMetricPeriodPoints
class InsightsDetailsMetricPeriodPoints extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InsightsDetailsOverallItem
class InsightsDetailsOverallItem extends Object implements Serializable-
Serialized Fields
-
comparativePeriod
InsightsDetailsOverallPeriodPoints comparativePeriod
-
percentOfGoalChange
Double percentOfGoalChange
-
primaryPeriod
InsightsDetailsOverallPeriodPoints primaryPeriod
-
-
-
Class com.mypurecloud.sdk.v2.model.InsightsDetailsOverallPeriodPoints
class InsightsDetailsOverallPeriodPoints extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InsightsSummary
class InsightsSummary extends Object implements Serializable-
Serialized Fields
-
comparativePeriod
WorkdayPeriod comparativePeriod
-
division
DivisionReference division
-
entities
List<InsightsSummaryUserItem> entities
-
granularity
InsightsSummary.GranularityEnum granularity
-
pageCount
Integer pageCount
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
performanceProfile
AddressableEntityRef performanceProfile
-
primaryPeriod
WorkdayPeriod primaryPeriod
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.InsightsSummaryMetricItem
class InsightsSummaryMetricItem extends Object implements Serializable-
Serialized Fields
-
comparativePeriod
InsightsSummaryMetricPeriodPoints comparativePeriod
-
metric
AddressableEntityRef metric
-
percentOfGoalChange
Double percentOfGoalChange
-
primaryPeriod
InsightsSummaryMetricPeriodPoints primaryPeriod
-
valueChange
Double valueChange
-
-
-
Class com.mypurecloud.sdk.v2.model.InsightsSummaryMetricPeriodPoints
class InsightsSummaryMetricPeriodPoints extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InsightsSummaryOverallItem
class InsightsSummaryOverallItem extends Object implements Serializable-
Serialized Fields
-
comparativePeriod
InsightsSummaryOverallPeriodPoints comparativePeriod
-
percentOfGoalChange
Double percentOfGoalChange
-
primaryPeriod
InsightsSummaryOverallPeriodPoints primaryPeriod
-
-
-
Class com.mypurecloud.sdk.v2.model.InsightsSummaryOverallPeriodPoints
class InsightsSummaryOverallPeriodPoints extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InsightsSummaryUserItem
class InsightsSummaryUserItem extends Object implements Serializable-
Serialized Fields
-
metricData
List<InsightsSummaryMetricItem> metricData
-
overallData
InsightsSummaryOverallItem overallData
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.InsightsTrend
class InsightsTrend extends Object implements Serializable-
Serialized Fields
-
comparativePeriod
WorkdayPeriod comparativePeriod
-
division
DivisionReference division
-
entities
List<InsightsTrendMetricItem> entities
-
granularity
InsightsTrend.GranularityEnum granularity
-
performanceProfile
AddressableEntityRef performanceProfile
-
primaryPeriod
WorkdayPeriod primaryPeriod
-
total
InsightsTrendTotalItem total
-
-
-
Class com.mypurecloud.sdk.v2.model.InsightsTrendMetricItem
class InsightsTrendMetricItem extends Object implements Serializable-
Serialized Fields
-
metric
AddressableEntityRef metric
-
trends
InsightsTrends trends
-
-
-
Class com.mypurecloud.sdk.v2.model.InsightsTrends
class InsightsTrends extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InsightsTrendTotalItem
class InsightsTrendTotalItem extends Object implements Serializable-
Serialized Fields
-
trends
InsightsTrends trends
-
-
-
Class com.mypurecloud.sdk.v2.model.InstagramId
class InstagramId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
ids
List<InstagramScopedId> ids
-
-
-
Class com.mypurecloud.sdk.v2.model.InstagramScopedId
class InstagramScopedId extends Object implements Serializable-
Serialized Fields
-
scopedId
String scopedId
-
-
-
Class com.mypurecloud.sdk.v2.model.Integration
class Integration extends Object implements Serializable-
Serialized Fields
-
attributes
Map<String,
String> attributes -
config
IntegrationConfigurationInfo config
-
id
String id
-
integrationType
IntegrationType integrationType
-
intendedState
Integration.IntendedStateEnum intendedState
-
name
String name
-
notes
String notes
-
reportedState
IntegrationStatusInfo reportedState
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.IntegrationAction
class IntegrationAction extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.IntegrationActionFields
class IntegrationActionFields extends Object implements Serializable-
Serialized Fields
-
integrationAction
IntegrationAction integrationAction
-
requestMappings
List<RequestMapping> requestMappings
-
-
-
Class com.mypurecloud.sdk.v2.model.IntegrationConfiguration
class IntegrationConfiguration extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.IntegrationConfigurationInfo
class IntegrationConfigurationInfo extends Object implements Serializable-
Serialized Fields
-
current
IntegrationConfiguration current
-
-
-
Class com.mypurecloud.sdk.v2.model.IntegrationEntityListing
class IntegrationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.IntegrationExport
class IntegrationExport extends Object implements Serializable-
Serialized Fields
-
integration
DomainEntityRef integration
-
shouldExportScreenRecordings
Boolean shouldExportScreenRecordings
-
-
-
Class com.mypurecloud.sdk.v2.model.IntegrationStatusInfo
class IntegrationStatusInfo extends Object implements Serializable-
Serialized Fields
-
code
IntegrationStatusInfo.CodeEnum code
-
detail
MessageInfo detail
-
effective
String effective
-
lastUpdated
Date lastUpdated
-
-
-
Class com.mypurecloud.sdk.v2.model.IntegrationType
class IntegrationType extends Object implements Serializable-
Serialized Fields
-
category
String category
-
configAdvancedSchemaUri
String configAdvancedSchemaUri
-
configPropertiesSchemaUri
String configPropertiesSchemaUri
-
credentials
Map<String,
CredentialSpecification> credentials -
description
String description
-
faqUri
String faqUri
-
helpLinks
List<HelpLink> helpLinks
-
helpUri
String helpUri
-
id
String id
-
images
List<UserImage> images
-
marketplaceUri
String marketplaceUri
-
maxInstances
Integer maxInstances
-
name
String name
-
nonInstallable
Boolean nonInstallable
-
privacyPolicyUri
String privacyPolicyUri
-
provider
String provider
-
salesContactUri
String salesContactUri
-
selfUri
String selfUri
-
supportContactUri
String supportContactUri
-
termsOfServiceUri
String termsOfServiceUri
-
userPermissions
List<String> userPermissions
-
vendorName
String vendorName
-
vendorOAuthClientIds
List<String> vendorOAuthClientIds
-
vendorWebsiteUri
String vendorWebsiteUri
-
-
-
Class com.mypurecloud.sdk.v2.model.IntegrationTypeEntityListing
class IntegrationTypeEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Intent
class Intent extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.IntentDefinition
class IntentDefinition extends Object implements Serializable-
Serialized Fields
-
additionalLanguages
Map<String,
AdditionalLanguagesIntent> additionalLanguages -
entityNameReferences
List<String> entityNameReferences
-
entityTypeBindings
List<NamedEntityTypeBinding> entityTypeBindings
-
id
String id
-
name
String name
-
utterances
List<NluUtterance> utterances
-
-
-
Class com.mypurecloud.sdk.v2.model.IntentFeedback
class IntentFeedback extends Object implements Serializable-
Serialized Fields
-
assessment
IntentFeedback.AssessmentEnum assessment
-
entities
List<DetectedNamedEntity> entities
-
name
String name
-
probability
Double probability
-
-
-
Class com.mypurecloud.sdk.v2.model.InteractionStatsAlert
class InteractionStatsAlert extends Object implements Serializable-
Serialized Fields
-
alertTypes
List<InteractionStatsAlert.AlertTypesEnum> alertTypes
-
dimension
InteractionStatsAlert.DimensionEnum dimension
-
dimensionValue
String dimensionValue
-
endDate
Date endDate
-
id
String id
-
mediaType
InteractionStatsAlert.MediaTypeEnum mediaType
-
metric
InteractionStatsAlert.MetricEnum metric
-
name
String name
-
notificationUsers
List<User> notificationUsers
-
numericRange
InteractionStatsAlert.NumericRangeEnum numericRange
-
ruleId
String ruleId
-
ruleUri
String ruleUri
-
selfUri
String selfUri
-
startDate
Date startDate
-
statistic
InteractionStatsAlert.StatisticEnum statistic
-
unread
Boolean unread
-
value
Double value
-
-
-
Class com.mypurecloud.sdk.v2.model.InteractionStatsAlertContainer
class InteractionStatsAlertContainer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InteractionStatsRule
class InteractionStatsRule extends Object implements Serializable-
Serialized Fields
-
alertTypes
List<InteractionStatsRule.AlertTypesEnum> alertTypes
-
dimension
InteractionStatsRule.DimensionEnum dimension
-
dimensionValue
String dimensionValue
-
enabled
Boolean enabled
-
id
String id
-
inAlarm
Boolean inAlarm
-
mediaType
InteractionStatsRule.MediaTypeEnum mediaType
-
metric
InteractionStatsRule.MetricEnum metric
-
name
String name
-
notificationUsers
List<User> notificationUsers
-
numericRange
InteractionStatsRule.NumericRangeEnum numericRange
-
selfUri
String selfUri
-
statistic
InteractionStatsRule.StatisticEnum statistic
-
value
Double value
-
-
-
Class com.mypurecloud.sdk.v2.model.InteractionStatsRuleContainer
class InteractionStatsRuleContainer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.IntradayPerformancePredictionData
class IntradayPerformancePredictionData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.IntradayPlanningGroupRequest
class IntradayPlanningGroupRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.InvalidAssignment
class InvalidAssignment extends Object implements Serializable-
Serialized Fields
-
message
String message
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.IpAddressAuthentication
class IpAddressAuthentication extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.IpAddressRange
class IpAddressRange extends Object implements Serializable-
Serialized Fields
-
cidr
String cidr
-
region
String region
-
service
IpAddressRange.ServiceEnum service
-
-
-
Class com.mypurecloud.sdk.v2.model.IpAddressRangeListing
class IpAddressRangeListing extends Object implements Serializable-
Serialized Fields
-
entities
List<IpAddressRange> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.Items
class Items extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ItemValidationLimits
class ItemValidationLimits extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.IVR
class IVR extends Object implements Serializable-
Serialized Fields
-
closedHoursFlow
DomainEntityRef closedHoursFlow
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
WritableDivision division
-
dnis
List<String> dnis
-
holidayHoursFlow
DomainEntityRef holidayHoursFlow
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
openHoursFlow
DomainEntityRef openHoursFlow
-
scheduleGroup
DomainEntityRef scheduleGroup
-
selfUri
String selfUri
-
state
IVR.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.IVREntityListing
class IVREntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.IvrEstablishedEvent
class IvrEstablishedEvent extends Object implements Serializable-
Serialized Fields
-
ani
String ani
-
communicationId
String communicationId
-
conversationId
String conversationId
-
dnis
String dnis
-
eventDateTime
Date eventDateTime
-
eventId
String eventId
-
initialConfiguration
InitialConfiguration initialConfiguration
-
ivrName
String ivrName
-
ivrPhoneNumber
String ivrPhoneNumber
-
sourceConfiguration
SourceConfiguration sourceConfiguration
-
-
-
Class com.mypurecloud.sdk.v2.model.Journey
class Journey extends Object implements Serializable-
Serialized Fields
-
patterns
List<JourneyPattern> patterns
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyAction
class JourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
JourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyActionMap
class JourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyAggregateDataContainer
class JourneyAggregateDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<StatisticalResponse> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyAggregateQueryClause
class JourneyAggregateQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<JourneyAggregateQueryPredicate> predicates
-
type
JourneyAggregateQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyAggregateQueryFilter
class JourneyAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<JourneyAggregateQueryClause> clauses
-
predicates
List<JourneyAggregateQueryPredicate> predicates
-
type
JourneyAggregateQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyAggregateQueryPredicate
class JourneyAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
JourneyAggregateQueryPredicate.DimensionEnum dimension
-
operator
JourneyAggregateQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
JourneyAggregateQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyAggregateQueryResponse
class JourneyAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
results
List<JourneyAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyAggregationQuery
class JourneyAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
JourneyAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
JourneyAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<JourneyAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<JourneyAggregationQuery.MetricsEnum> metrics
-
timeZone
String timeZone
-
views
List<JourneyAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyAggregationView
class JourneyAggregationView extends Object implements Serializable-
Serialized Fields
-
function
JourneyAggregationView.FunctionEnum function
-
name
String name
-
range
AggregationRange range
-
target
JourneyAggregationView.TargetEnum target
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyApp
class JourneyApp extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyAsyncAggregateQueryResponse
class JourneyAsyncAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
results
List<JourneyAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyAsyncAggregationQuery
class JourneyAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
JourneyAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
JourneyAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<JourneyAsyncAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<JourneyAsyncAggregationQuery.MetricsEnum> metrics
-
pageSize
Integer pageSize
-
timeZone
String timeZone
-
views
List<JourneyAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyCampaign
class JourneyCampaign extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyContext
class JourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
JourneyCustomer customer
-
customerSession
JourneyCustomerSession customerSession
-
triggeringAction
JourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyCustomer
class JourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyCustomerSession
class JourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyEventsSettings
class JourneyEventsSettings extends Object implements Serializable-
Serialized Fields
-
clickEvents
List<SelectorEventTrigger> clickEvents
-
enabled
Boolean enabled
-
excludedQueryParameters
List<String> excludedQueryParameters
-
formsTrackEvents
List<FormsTrackTrigger> formsTrackEvents
-
idleEvents
List<IdleEventTrigger> idleEvents
-
inViewportEvents
List<SelectorEventTrigger> inViewportEvents
-
pageviewConfig
JourneyEventsSettings.PageviewConfigEnum pageviewConfig
-
scrollDepthEvents
List<ScrollPercentageEventTrigger> scrollDepthEvents
-
searchQueryParameters
List<String> searchQueryParameters
-
shouldKeepUrlFragment
Boolean shouldKeepUrlFragment
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyGeolocation
class JourneyGeolocation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationActionMap
class JourneyOutcomeEventsNotificationActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationAssociatedValue
class JourneyOutcomeEventsNotificationAssociatedValue extends Object implements Serializable-
Serialized Fields
-
dataType
JourneyOutcomeEventsNotificationAssociatedValue.DataTypeEnum dataType
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationBrowser
class JourneyOutcomeEventsNotificationBrowser extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationDevice
class JourneyOutcomeEventsNotificationDevice extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationExternalContact
class JourneyOutcomeEventsNotificationExternalContact extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationGeoLocation
class JourneyOutcomeEventsNotificationGeoLocation extends Object implements Serializable-
Serialized Fields
-
country
String country
-
countryName
String countryName
-
latitude
BigDecimal latitude
-
locality
String locality
-
longitude
BigDecimal longitude
-
postalCode
String postalCode
-
region
String region
-
regionName
String regionName
-
source
String source
-
timezone
String timezone
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationMktCampaign
class JourneyOutcomeEventsNotificationMktCampaign extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationOutcome
class JourneyOutcomeEventsNotificationOutcome extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationOutcomeAchievedMessage
class JourneyOutcomeEventsNotificationOutcomeAchievedMessage extends Object implements Serializable-
Serialized Fields
-
associatedValue
JourneyOutcomeEventsNotificationAssociatedValue associatedValue
-
browser
JourneyOutcomeEventsNotificationBrowser browser
-
device
JourneyOutcomeEventsNotificationDevice device
-
geolocation
JourneyOutcomeEventsNotificationGeoLocation geolocation
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
mktCampaign
JourneyOutcomeEventsNotificationMktCampaign mktCampaign
-
outcome
JourneyOutcomeEventsNotificationOutcome outcome
-
userAgentString
String userAgentString
-
visitCreatedDate
Date visitCreatedDate
-
visitReferrer
JourneyOutcomeEventsNotificationReferrer visitReferrer
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationOutcomeAttributionMessage
class JourneyOutcomeEventsNotificationOutcomeAttributionMessage extends Object implements Serializable-
Serialized Fields
-
associatedValue
JourneyOutcomeEventsNotificationAssociatedValue associatedValue
-
outcome
JourneyOutcomeEventsNotificationOutcome outcome
-
outcomeTouchpoints
List<JourneyOutcomeEventsNotificationOutcomeTouchpoint> outcomeTouchpoints
-
segmentAssignments
List<JourneyOutcomeEventsNotificationSegment> segmentAssignments
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationOutcomeEventsNotification
class JourneyOutcomeEventsNotificationOutcomeEventsNotification extends Object implements Serializable-
Serialized Fields
-
correlationId
String correlationId
-
createdDate
Date createdDate
-
customerId
String customerId
-
customerIdType
String customerIdType
-
eventType
JourneyOutcomeEventsNotificationOutcomeEventsNotification.EventTypeEnum eventType
-
externalContact
JourneyOutcomeEventsNotificationExternalContact externalContact
-
id
String id
-
outcomeAchievedEvent
JourneyOutcomeEventsNotificationOutcomeAchievedMessage outcomeAchievedEvent
-
outcomeAttributionEventMessage
JourneyOutcomeEventsNotificationOutcomeAttributionMessage outcomeAttributionEventMessage
-
session
JourneyOutcomeEventsNotificationSession session
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationOutcomeTouchpoint
class JourneyOutcomeEventsNotificationOutcomeTouchpoint extends Object implements Serializable-
Serialized Fields
-
actionMap
JourneyOutcomeEventsNotificationActionMap actionMap
-
channels
List<JourneyOutcomeEventsNotificationOutcomeTouchpointChannel> channels
-
createdDate
Date createdDate
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationOutcomeTouchpointChannel
class JourneyOutcomeEventsNotificationOutcomeTouchpointChannel extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationReferrer
class JourneyOutcomeEventsNotificationReferrer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationSegment
class JourneyOutcomeEventsNotificationSegment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyOutcomeEventsNotificationSession
class JourneyOutcomeEventsNotificationSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyPage
class JourneyPage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyPattern
class JourneyPattern extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySegment
class JourneySegment extends Object implements Serializable-
Serialized Fields
-
assignmentExpirationDays
Integer assignmentExpirationDays
-
color
String color
-
context
Context context
-
createdDate
Date createdDate
-
description
String description
-
displayName
String displayName
-
externalSegment
ExternalSegment externalSegment
-
id
String id
-
isActive
Boolean isActive
-
journey
Journey journey
-
modifiedDate
Date modifiedDate
-
scope
JourneySegment.ScopeEnum scope
-
selfUri
String selfUri
-
shouldDisplayToAgent
Boolean shouldDisplayToAgent
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationBrowser
class JourneySessionEventsNotificationBrowser extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationConnectedQueue
class JourneySessionEventsNotificationConnectedQueue extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationConversation
class JourneySessionEventsNotificationConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationConversationChannel
class JourneySessionEventsNotificationConversationChannel extends Object implements Serializable-
Serialized Fields
-
messageType
JourneySessionEventsNotificationConversationChannel.MessageTypeEnum messageType
-
platform
String platform
-
type
JourneySessionEventsNotificationConversationChannel.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationConversationUserDisposition
class JourneySessionEventsNotificationConversationUserDisposition extends Object implements Serializable-
Serialized Fields
-
code
String code
-
notes
String notes
-
user
JourneySessionEventsNotificationUser user
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationDevice
class JourneySessionEventsNotificationDevice extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationExternalContact
class JourneySessionEventsNotificationExternalContact extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationGeoLocation
class JourneySessionEventsNotificationGeoLocation extends Object implements Serializable-
Serialized Fields
-
country
String country
-
countryName
String countryName
-
latitude
BigDecimal latitude
-
locality
String locality
-
longitude
BigDecimal longitude
-
postalCode
String postalCode
-
region
String region
-
regionName
String regionName
-
source
String source
-
timezone
String timezone
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationMktCampaign
class JourneySessionEventsNotificationMktCampaign extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationOutcome
class JourneySessionEventsNotificationOutcome extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationOutcomeAchievement
class JourneySessionEventsNotificationOutcomeAchievement extends Object implements Serializable-
Serialized Fields
-
achievedDate
Date achievedDate
-
outcome
JourneySessionEventsNotificationOutcome outcome
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationPage
class JourneySessionEventsNotificationPage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationReferrer
class JourneySessionEventsNotificationReferrer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationSegment
class JourneySessionEventsNotificationSegment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationSegmentAssignment
class JourneySessionEventsNotificationSegmentAssignment extends Object implements Serializable-
Serialized Fields
-
assignedDate
Date assignedDate
-
segment
JourneySessionEventsNotificationSegment segment
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationSessionEvent
class JourneySessionEventsNotificationSessionEvent extends Object implements Serializable-
Serialized Fields
-
authenticated
Boolean authenticated
-
awayDate
Date awayDate
-
browser
JourneySessionEventsNotificationBrowser browser
-
conversation
JourneySessionEventsNotificationConversation conversation
-
conversationChannels
List<JourneySessionEventsNotificationConversationChannel> conversationChannels
-
conversationSubject
String conversationSubject
-
createdDate
Date createdDate
-
customerId
String customerId
-
customerIdType
String customerIdType
-
device
JourneySessionEventsNotificationDevice device
-
durationInSeconds
Integer durationInSeconds
-
endedDate
Date endedDate
-
eventCount
Integer eventCount
-
externalContact
JourneySessionEventsNotificationExternalContact externalContact
-
geolocation
JourneySessionEventsNotificationGeoLocation geolocation
-
id
String id
-
idleDate
Date idleDate
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
lastAcdOutcome
JourneySessionEventsNotificationSessionEvent.LastAcdOutcomeEnum lastAcdOutcome
-
lastConnectedQueue
JourneySessionEventsNotificationConnectedQueue lastConnectedQueue
-
lastConnectedUser
JourneySessionEventsNotificationUser lastConnectedUser
-
lastEvent
JourneySessionEventsNotificationSessionLastEvent lastEvent
-
lastPage
JourneySessionEventsNotificationPage lastPage
-
lastUserDisconnectType
JourneySessionEventsNotificationSessionEvent.LastUserDisconnectTypeEnum lastUserDisconnectType
-
lastUserDisposition
JourneySessionEventsNotificationConversationUserDisposition lastUserDisposition
-
mktCampaign
JourneySessionEventsNotificationMktCampaign mktCampaign
-
originatingDirection
JourneySessionEventsNotificationSessionEvent.OriginatingDirectionEnum originatingDirection
-
outcomeAchievements
List<JourneySessionEventsNotificationOutcomeAchievement> outcomeAchievements
-
pageviewCount
Integer pageviewCount
-
referrer
JourneySessionEventsNotificationReferrer referrer
-
screenviewCount
Integer screenviewCount
-
searchTerms
List<String> searchTerms
-
segmentAssignments
List<JourneySessionEventsNotificationSegmentAssignment> segmentAssignments
-
selfUri
String selfUri
-
type
String type
-
userAgentString
String userAgentString
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationSessionLastEvent
class JourneySessionEventsNotificationSessionLastEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySessionEventsNotificationUser
class JourneySessionEventsNotificationUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneySurveyQuestion
class JourneySurveyQuestion extends Object implements Serializable-
Serialized Fields
-
choices
List<String> choices
-
customerProperty
JourneySurveyQuestion.CustomerPropertyEnum customerProperty
-
isMandatory
Boolean isMandatory
-
label
String label
-
type
JourneySurveyQuestion.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationActionMap
class JourneyWebActionEventsNotificationActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationActionMapPageUrlCondition
class JourneyWebActionEventsNotificationActionMapPageUrlCondition extends Object implements Serializable-
Serialized Fields
-
operator
JourneyWebActionEventsNotificationActionMapPageUrlCondition.OperatorEnum operator
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationActionTarget
class JourneyWebActionEventsNotificationActionTarget extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationBlockedWebActionOfferMessage
class JourneyWebActionEventsNotificationBlockedWebActionOfferMessage extends Object implements Serializable-
Serialized Fields
-
action
JourneyWebActionEventsNotificationEventAction action
-
actionMap
JourneyWebActionEventsNotificationActionMap actionMap
-
actionTarget
JourneyWebActionEventsNotificationActionTarget actionTarget
-
blockingAction
JourneyWebActionEventsNotificationEventAction blockingAction
-
blockingActionMap
JourneyWebActionEventsNotificationActionMap blockingActionMap
-
blockingEmergencyScheduleGroup
JourneyWebActionEventsNotificationEmergencyGroup blockingEmergencyScheduleGroup
-
blockingFrequencyCapBehaviour
JourneyWebActionEventsNotificationBlockedWebActionOfferMessage.BlockingFrequencyCapBehaviourEnum blockingFrequencyCapBehaviour
-
blockingPageUrlConditions
List<JourneyWebActionEventsNotificationActionMapPageUrlCondition> blockingPageUrlConditions
-
blockingReason
JourneyWebActionEventsNotificationBlockedWebActionOfferMessage.BlockingReasonEnum blockingReason
-
blockingScheduleGroup
JourneyWebActionEventsNotificationScheduleGroup blockingScheduleGroup
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationBrowser
class JourneyWebActionEventsNotificationBrowser extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationDevice
class JourneyWebActionEventsNotificationDevice extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationEmergencyGroup
class JourneyWebActionEventsNotificationEmergencyGroup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationEventAction
class JourneyWebActionEventsNotificationEventAction extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationExternalContact
class JourneyWebActionEventsNotificationExternalContact extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationGeoLocation
class JourneyWebActionEventsNotificationGeoLocation extends Object implements Serializable-
Serialized Fields
-
country
String country
-
countryName
String countryName
-
latitude
BigDecimal latitude
-
locality
String locality
-
longitude
BigDecimal longitude
-
postalCode
String postalCode
-
region
String region
-
regionName
String regionName
-
source
String source
-
timezone
String timezone
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationMktCampaign
class JourneyWebActionEventsNotificationMktCampaign extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationReferrer
class JourneyWebActionEventsNotificationReferrer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationScheduleGroup
class JourneyWebActionEventsNotificationScheduleGroup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationSession
class JourneyWebActionEventsNotificationSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationWebActionEventsNotification
class JourneyWebActionEventsNotificationWebActionEventsNotification extends Object implements Serializable-
Serialized Fields
-
blockedWebActionOfferEvent
JourneyWebActionEventsNotificationBlockedWebActionOfferMessage blockedWebActionOfferEvent
-
correlationId
String correlationId
-
createdDate
Date createdDate
-
customerId
String customerId
-
customerIdType
String customerIdType
-
eventType
JourneyWebActionEventsNotificationWebActionEventsNotification.EventTypeEnum eventType
-
externalContact
JourneyWebActionEventsNotificationExternalContact externalContact
-
id
String id
-
session
JourneyWebActionEventsNotificationSession session
-
webActionEvent
JourneyWebActionEventsNotificationWebActionMessage webActionEvent
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebActionEventsNotificationWebActionMessage
class JourneyWebActionEventsNotificationWebActionMessage extends Object implements Serializable-
Serialized Fields
-
action
JourneyWebActionEventsNotificationEventAction action
-
actionMap
JourneyWebActionEventsNotificationActionMap actionMap
-
actionTarget
JourneyWebActionEventsNotificationActionTarget actionTarget
-
browser
JourneyWebActionEventsNotificationBrowser browser
-
device
JourneyWebActionEventsNotificationDevice device
-
errorCode
String errorCode
-
errorMessage
String errorMessage
-
geolocation
JourneyWebActionEventsNotificationGeoLocation geolocation
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
mktCampaign
JourneyWebActionEventsNotificationMktCampaign mktCampaign
-
timeToDisposition
Integer timeToDisposition
-
userAgentString
String userAgentString
-
visitReferrer
JourneyWebActionEventsNotificationReferrer visitReferrer
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationActionMap
class JourneyWebEventsNotificationActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationActionTarget
class JourneyWebEventsNotificationActionTarget extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationAssociatedValue
class JourneyWebEventsNotificationAssociatedValue extends Object implements Serializable-
Serialized Fields
-
dataType
JourneyWebEventsNotificationAssociatedValue.DataTypeEnum dataType
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationBrowser
class JourneyWebEventsNotificationBrowser extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationCustomEventAttribute
class JourneyWebEventsNotificationCustomEventAttribute extends Object implements Serializable-
Serialized Fields
-
dataType
JourneyWebEventsNotificationCustomEventAttribute.DataTypeEnum dataType
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationDevice
class JourneyWebEventsNotificationDevice extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationEventAction
class JourneyWebEventsNotificationEventAction extends Object implements Serializable-
Serialized Fields
-
createdDate
Date createdDate
-
id
String id
-
mediaType
JourneyWebEventsNotificationEventAction.MediaTypeEnum mediaType
-
prompt
String prompt
-
state
JourneyWebEventsNotificationEventAction.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationExternalContact
class JourneyWebEventsNotificationExternalContact extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationGeoLocation
class JourneyWebEventsNotificationGeoLocation extends Object implements Serializable-
Serialized Fields
-
country
String country
-
countryName
String countryName
-
latitude
BigDecimal latitude
-
locality
String locality
-
longitude
BigDecimal longitude
-
postalCode
String postalCode
-
region
String region
-
regionName
String regionName
-
source
String source
-
timezone
String timezone
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationMktCampaign
class JourneyWebEventsNotificationMktCampaign extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationOutcome
class JourneyWebEventsNotificationOutcome extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationOutcomeAchievedMessage
class JourneyWebEventsNotificationOutcomeAchievedMessage extends Object implements Serializable-
Serialized Fields
-
associatedValue
JourneyWebEventsNotificationAssociatedValue associatedValue
-
browser
JourneyWebEventsNotificationBrowser browser
-
device
JourneyWebEventsNotificationDevice device
-
geolocation
JourneyWebEventsNotificationGeoLocation geolocation
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
mktCampaign
JourneyWebEventsNotificationMktCampaign mktCampaign
-
outcome
JourneyWebEventsNotificationOutcome outcome
-
userAgentString
String userAgentString
-
visitCreatedDate
Date visitCreatedDate
-
visitReferrer
JourneyWebEventsNotificationReferrer visitReferrer
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationPage
class JourneyWebEventsNotificationPage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationReferrer
class JourneyWebEventsNotificationReferrer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationSegment
class JourneyWebEventsNotificationSegment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationSegmentAssignmentMessage
class JourneyWebEventsNotificationSegmentAssignmentMessage extends Object implements Serializable-
Serialized Fields
-
segment
JourneyWebEventsNotificationSegment segment
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationSession
class JourneyWebEventsNotificationSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationWebActionMessage
class JourneyWebEventsNotificationWebActionMessage extends Object implements Serializable-
Serialized Fields
-
action
JourneyWebEventsNotificationEventAction action
-
actionMap
JourneyWebEventsNotificationActionMap actionMap
-
actionTarget
JourneyWebEventsNotificationActionTarget actionTarget
-
browser
JourneyWebEventsNotificationBrowser browser
-
device
JourneyWebEventsNotificationDevice device
-
errorCode
String errorCode
-
errorMessage
String errorMessage
-
geolocation
JourneyWebEventsNotificationGeoLocation geolocation
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
mktCampaign
JourneyWebEventsNotificationMktCampaign mktCampaign
-
timeToDisposition
Integer timeToDisposition
-
userAgentString
String userAgentString
-
visitReferrer
JourneyWebEventsNotificationReferrer visitReferrer
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationWebEventsNotification
class JourneyWebEventsNotificationWebEventsNotification extends Object implements Serializable-
Serialized Fields
-
correlationId
String correlationId
-
createdDate
Date createdDate
-
customerId
String customerId
-
customerIdType
String customerIdType
-
eventType
JourneyWebEventsNotificationWebEventsNotification.EventTypeEnum eventType
-
externalContact
JourneyWebEventsNotificationExternalContact externalContact
-
id
String id
-
outcomeAchievedEvent
JourneyWebEventsNotificationOutcomeAchievedMessage outcomeAchievedEvent
-
segmentAssignmentEvent
JourneyWebEventsNotificationSegmentAssignmentMessage segmentAssignmentEvent
-
session
JourneyWebEventsNotificationSession session
-
webActionEvent
JourneyWebEventsNotificationWebActionMessage webActionEvent
-
webEvent
JourneyWebEventsNotificationWebMessage webEvent
-
-
-
Class com.mypurecloud.sdk.v2.model.JourneyWebEventsNotificationWebMessage
class JourneyWebEventsNotificationWebMessage extends Object implements Serializable-
Serialized Fields
-
attributes
Map<String,
JourneyWebEventsNotificationCustomEventAttribute> attributes -
authenticated
Boolean authenticated
-
browser
JourneyWebEventsNotificationBrowser browser
-
device
JourneyWebEventsNotificationDevice device
-
eventName
String eventName
-
geolocation
JourneyWebEventsNotificationGeoLocation geolocation
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
mktCampaign
JourneyWebEventsNotificationMktCampaign mktCampaign
-
page
JourneyWebEventsNotificationPage page
-
referrer
JourneyWebEventsNotificationReferrer referrer
-
searchQuery
String searchQuery
-
totalEventCount
Integer totalEventCount
-
totalPageviewCount
Integer totalPageviewCount
-
traits
Map<String,
JourneyWebEventsNotificationCustomEventAttribute> traits -
userAgentString
String userAgentString
-
-
-
Class com.mypurecloud.sdk.v2.model.JsonCursorSearchResponse
class JsonCursorSearchResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JsonNodeSearchResponse
class JsonNodeSearchResponse extends Object implements Serializable-
Serialized Fields
-
aggregations
com.fasterxml.jackson.databind.node.ArrayNode aggregations
-
currentPage
String currentPage
-
nextPage
String nextPage
-
pageCount
Integer pageCount
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
previousPage
String previousPage
-
results
com.fasterxml.jackson.databind.node.ArrayNode results
-
total
Long total
-
types
List<String> types
-
-
-
Class com.mypurecloud.sdk.v2.model.JsonSchemaDocument
class JsonSchemaDocument extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.JsonSearchResponse
class JsonSearchResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KeyPerformanceIndicator
class KeyPerformanceIndicator extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
id
String id
-
kpiGroup
KeyPerformanceIndicator.KpiGroupEnum kpiGroup
-
kpiType
KeyPerformanceIndicator.KpiTypeEnum kpiType
-
name
String name
-
optimizationType
KeyPerformanceIndicator.OptimizationTypeEnum optimizationType
-
outcomeConfig
OutcomeConfig outcomeConfig
-
problemType
KeyPerformanceIndicator.ProblemTypeEnum problemType
-
queues
List<String> queues
-
selfUri
String selfUri
-
source
KeyPerformanceIndicator.SourceEnum source
-
status
KeyPerformanceIndicator.StatusEnum status
-
wrapUpCodeConfig
WrapUpCodeConfig wrapUpCodeConfig
-
-
-
Class com.mypurecloud.sdk.v2.model.KeyPerformanceIndicatorAssessment
class KeyPerformanceIndicatorAssessment extends Object implements Serializable-
Serialized Fields
-
assessmentResult
KeyPerformanceIndicatorAssessment.AssessmentResultEnum assessmentResult
-
checks
List<Check> checks
-
kpi
String kpi
-
-
-
Class com.mypurecloud.sdk.v2.model.KeyRotationSchedule
class KeyRotationSchedule extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
period
KeyRotationSchedule.PeriodEnum period
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KeyValue
class KeyValue extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KlaxonHeartBeatAlertsTopicHeartBeatAlert
class KlaxonHeartBeatAlertsTopicHeartBeatAlert extends Object implements Serializable-
Serialized Fields
-
alertTypes
List<KlaxonHeartBeatAlertsTopicHeartBeatAlert.AlertTypesEnum> alertTypes
-
endDate
Date endDate
-
heartBeatTimeoutInMinutes
BigDecimal heartBeatTimeoutInMinutes
-
id
String id
-
name
String name
-
notificationUsers
List<KlaxonHeartBeatAlertsTopicNotificationUser> notificationUsers
-
ruleId
String ruleId
-
ruleType
KlaxonHeartBeatAlertsTopicHeartBeatAlert.RuleTypeEnum ruleType
-
senderId
String senderId
-
startDate
Date startDate
-
-
-
Class com.mypurecloud.sdk.v2.model.KlaxonHeartBeatAlertsTopicNotificationUser
class KlaxonHeartBeatAlertsTopicNotificationUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KlaxonHeartBeatRulesTopicHeartBeatRule
class KlaxonHeartBeatRulesTopicHeartBeatRule extends Object implements Serializable-
Serialized Fields
-
alertTypes
List<KlaxonHeartBeatRulesTopicHeartBeatRule.AlertTypesEnum> alertTypes
-
enabled
Boolean enabled
-
heartBeatTimeoutInMinutes
BigDecimal heartBeatTimeoutInMinutes
-
id
String id
-
inAlarm
Boolean inAlarm
-
name
String name
-
notificationUsers
List<KlaxonHeartBeatRulesTopicNotificationUser> notificationUsers
-
ruleType
KlaxonHeartBeatRulesTopicHeartBeatRule.RuleTypeEnum ruleType
-
senderId
String senderId
-
-
-
Class com.mypurecloud.sdk.v2.model.KlaxonHeartBeatRulesTopicNotificationUser
class KlaxonHeartBeatRulesTopicNotificationUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KlaxonInteractionStatsAlertsTopicInteractionStatAlert
class KlaxonInteractionStatsAlertsTopicInteractionStatAlert extends Object implements Serializable-
Serialized Fields
-
alertTypes
List<KlaxonInteractionStatsAlertsTopicInteractionStatAlert.AlertTypesEnum> alertTypes
-
dimension
KlaxonInteractionStatsAlertsTopicInteractionStatAlert.DimensionEnum dimension
-
dimensionValue
String dimensionValue
-
dimensionValueName
String dimensionValueName
-
endDate
Date endDate
-
id
String id
-
mediaType
KlaxonInteractionStatsAlertsTopicInteractionStatAlert.MediaTypeEnum mediaType
-
metric
KlaxonInteractionStatsAlertsTopicInteractionStatAlert.MetricEnum metric
-
name
String name
-
notificationUsers
List<KlaxonInteractionStatsAlertsTopicNotificationUser> notificationUsers
-
numericRange
KlaxonInteractionStatsAlertsTopicInteractionStatAlert.NumericRangeEnum numericRange
-
ruleId
String ruleId
-
startDate
Date startDate
-
statistic
KlaxonInteractionStatsAlertsTopicInteractionStatAlert.StatisticEnum statistic
-
unread
Boolean unread
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.KlaxonInteractionStatsAlertsTopicNotificationUser
class KlaxonInteractionStatsAlertsTopicNotificationUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KlaxonInteractionStatsRulesTopicInteractionStatRule
class KlaxonInteractionStatsRulesTopicInteractionStatRule extends Object implements Serializable-
Serialized Fields
-
alertTypes
List<KlaxonInteractionStatsRulesTopicInteractionStatRule.AlertTypesEnum> alertTypes
-
dimension
KlaxonInteractionStatsRulesTopicInteractionStatRule.DimensionEnum dimension
-
dimensionValue
String dimensionValue
-
dimensionValueName
String dimensionValueName
-
enabled
Boolean enabled
-
id
String id
-
inAlarm
Boolean inAlarm
-
mediaType
KlaxonInteractionStatsRulesTopicInteractionStatRule.MediaTypeEnum mediaType
-
metric
KlaxonInteractionStatsRulesTopicInteractionStatRule.MetricEnum metric
-
name
String name
-
notificationUsers
List<KlaxonInteractionStatsRulesTopicNotificationUser> notificationUsers
-
numericRange
KlaxonInteractionStatsRulesTopicInteractionStatRule.NumericRangeEnum numericRange
-
statistic
KlaxonInteractionStatsRulesTopicInteractionStatRule.StatisticEnum statistic
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.KlaxonInteractionStatsRulesTopicNotificationUser
class KlaxonInteractionStatsRulesTopicNotificationUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Knowledge
class Knowledge extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
knowledgeBase
AddressableEntityRef knowledgeBase
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeAggregateDataContainer
class KnowledgeAggregateDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<StatisticalResponse> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeAggregateQueryClause
class KnowledgeAggregateQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<KnowledgeAggregateQueryPredicate> predicates
-
type
KnowledgeAggregateQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeAggregateQueryFilter
class KnowledgeAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<KnowledgeAggregateQueryClause> clauses
-
predicates
List<KnowledgeAggregateQueryPredicate> predicates
-
type
KnowledgeAggregateQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeAggregateQueryPredicate
class KnowledgeAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
KnowledgeAggregateQueryPredicate.DimensionEnum dimension
-
operator
KnowledgeAggregateQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
KnowledgeAggregateQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeAggregateQueryResponse
class KnowledgeAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
results
List<KnowledgeAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeAggregationQuery
class KnowledgeAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
KnowledgeAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
KnowledgeAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<KnowledgeAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
limit
Integer limit
-
metrics
List<KnowledgeAggregationQuery.MetricsEnum> metrics
-
queryType
KnowledgeAggregationQuery.QueryTypeEnum queryType
-
timeZone
String timeZone
-
views
List<KnowledgeAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeAggregationView
class KnowledgeAggregationView extends Object implements Serializable-
Serialized Fields
-
function
KnowledgeAggregationView.FunctionEnum function
-
name
String name
-
range
AggregationRange range
-
target
KnowledgeAggregationView.TargetEnum target
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeAsyncAggregateQueryResponse
class KnowledgeAsyncAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
results
List<KnowledgeAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeAsyncAggregationQuery
class KnowledgeAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
KnowledgeAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
KnowledgeAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<KnowledgeAsyncAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
limit
Integer limit
-
metrics
List<KnowledgeAsyncAggregationQuery.MetricsEnum> metrics
-
pageSize
Integer pageSize
-
queryType
KnowledgeAsyncAggregationQuery.QueryTypeEnum queryType
-
timeZone
String timeZone
-
views
List<KnowledgeAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeBase
class KnowledgeBase extends Object implements Serializable-
Serialized Fields
-
articleCount
Integer articleCount
-
coreLanguage
KnowledgeBase.CoreLanguageEnum coreLanguage
-
dateCreated
Date dateCreated
-
dateDocumentLastModified
Date dateDocumentLastModified
-
dateModified
Date dateModified
-
description
String description
-
faqCount
Integer faqCount
-
id
String id
-
name
String name
-
published
Boolean published
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeBaseListing
class KnowledgeBaseListing extends Object implements Serializable-
Serialized Fields
-
entities
List<KnowledgeBase> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeBaseReference
class KnowledgeBaseReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeCategory
class KnowledgeCategory extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
id
String id
-
knowledgeBase
KnowledgeBase knowledgeBase
-
languageCode
KnowledgeCategory.LanguageCodeEnum languageCode
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeCategoryRequest
class KnowledgeCategoryRequest extends Object implements Serializable-
Serialized Fields
-
description
String description
-
id
String id
-
name
String name
-
parent
DocumentCategoryInput parent
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeContextReference
class KnowledgeContextReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeContextValueReference
class KnowledgeContextValueReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeConversationContext
class KnowledgeConversationContext extends Object implements Serializable-
Serialized Fields
-
conversationId
String conversationId
-
externalContactId
String externalContactId
-
mediaType
KnowledgeConversationContext.MediaTypeEnum mediaType
-
queueId
String queueId
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeConversationContextResponse
class KnowledgeConversationContextResponse extends Object implements Serializable-
Serialized Fields
-
conversation
AddressableEntityRef conversation
-
externalContact
AddressableEntityRef externalContact
-
mediaType
KnowledgeConversationContextResponse.MediaTypeEnum mediaType
-
queue
AddressableEntityRef queue
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocument
class KnowledgeDocument extends Object implements Serializable-
Serialized Fields
-
article
DocumentArticle article
-
categories
List<KnowledgeCategory> categories
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
externalUrl
String externalUrl
-
faq
DocumentFaq faq
-
id
String id
-
knowledgeBase
KnowledgeBase knowledgeBase
-
languageCode
KnowledgeDocument.LanguageCodeEnum languageCode
-
name
String name
-
selfUri
String selfUri
-
type
KnowledgeDocument.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentAlternative
class KnowledgeDocumentAlternative extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentBulkRemoveRequest
class KnowledgeDocumentBulkRemoveRequest extends Object implements Serializable-
Serialized Fields
-
entities
List<WritableEntity> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentBulkRequest
class KnowledgeDocumentBulkRequest extends Object implements Serializable-
Serialized Fields
-
article
DocumentArticle article
-
categories
List<DocumentCategoryInput> categories
-
externalUrl
String externalUrl
-
faq
DocumentFaq faq
-
id
String id
-
type
KnowledgeDocumentBulkRequest.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentBulkUpdateEntity
class KnowledgeDocumentBulkUpdateEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentBulkUpdateRequest
class KnowledgeDocumentBulkUpdateRequest extends Object implements Serializable-
Serialized Fields
-
entities
List<KnowledgeDocumentBulkUpdateEntity> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentBulkVersionAddEntity
class KnowledgeDocumentBulkVersionAddEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentBulkVersionAddRequest
class KnowledgeDocumentBulkVersionAddRequest extends Object implements Serializable-
Serialized Fields
-
entities
List<KnowledgeDocumentBulkVersionAddEntity> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentContentUpload
class KnowledgeDocumentContentUpload extends Object implements Serializable-
Serialized Fields
-
contentType
KnowledgeDocumentContentUpload.ContentTypeEnum contentType
-
document
AddressableEntityRef document
-
errorMessage
String errorMessage
-
fileName
String fileName
-
headers
Map<String,
String> headers -
id
String id
-
selfUri
String selfUri
-
status
KnowledgeDocumentContentUpload.StatusEnum status
-
uploadKey
String uploadKey
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentGuestSearch
class KnowledgeDocumentGuestSearch extends Object implements Serializable-
Serialized Fields
-
pageCount
Integer pageCount
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
String query
-
queryType
KnowledgeDocumentGuestSearch.QueryTypeEnum queryType
-
results
List<KnowledgeDocumentGuestSearchResult> results
-
searchId
String searchId
-
sessionId
String sessionId
-
total
Integer total
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentGuestSearchRequest
class KnowledgeDocumentGuestSearchRequest extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentGuestSearchResult
class KnowledgeDocumentGuestSearchResult extends Object implements Serializable-
Serialized Fields
-
confidence
Double confidence
-
document
KnowledgeGuestDocument document
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentReference
class KnowledgeDocumentReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
knowledgeBase
KnowledgeBaseReference knowledgeBase
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentReq
class KnowledgeDocumentReq extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentRequest
class KnowledgeDocumentRequest extends Object implements Serializable-
Serialized Fields
-
article
DocumentArticle article
-
categories
List<DocumentCategoryInput> categories
-
externalUrl
String externalUrl
-
faq
DocumentFaq faq
-
type
KnowledgeDocumentRequest.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentResponse
class KnowledgeDocumentResponse extends Object implements Serializable-
Serialized Fields
-
alternatives
List<KnowledgeDocumentAlternative> alternatives
-
category
CategoryResponse category
-
createdBy
UserReference createdBy
-
dateCreated
Date dateCreated
-
dateImported
Date dateImported
-
dateModified
Date dateModified
-
datePublished
Date datePublished
-
documentVersion
AddressableEntityRef documentVersion
-
id
String id
-
knowledgeBase
KnowledgeBaseReference knowledgeBase
-
labels
List<LabelResponse> labels
-
lastPublishedVersionNumber
Integer lastPublishedVersionNumber
-
modifiedBy
UserReference modifiedBy
-
selfUri
String selfUri
-
state
KnowledgeDocumentResponse.StateEnum state
-
title
String title
-
variations
List<DocumentVariation> variations
-
visible
Boolean visible
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentResponseListing
class KnowledgeDocumentResponseListing extends Object implements Serializable-
Serialized Fields
-
entities
List<KnowledgeDocumentResponse> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentSearch
class KnowledgeDocumentSearch extends Object implements Serializable-
Serialized Fields
-
application
KnowledgeSearchClientApplication application
-
conversationContext
KnowledgeConversationContextResponse conversationContext
-
pageCount
Integer pageCount
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
String query
-
queryType
KnowledgeDocumentSearch.QueryTypeEnum queryType
-
results
List<KnowledgeDocumentSearchResult> results
-
searchId
String searchId
-
total
Integer total
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentSearchRequest
class KnowledgeDocumentSearchRequest extends Object implements Serializable-
Serialized Fields
-
application
KnowledgeSearchClientApplication application
-
conversationContext
KnowledgeConversationContext conversationContext
-
filter
DocumentQuery filter
-
includeDraftDocuments
Boolean includeDraftDocuments
-
interval
DocumentQueryInterval interval
-
pageCount
Integer pageCount
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
String query
-
queryType
KnowledgeDocumentSearchRequest.QueryTypeEnum queryType
-
searchId
String searchId
-
sortBy
KnowledgeDocumentSearchRequest.SortByEnum sortBy
-
sortOrder
KnowledgeDocumentSearchRequest.SortOrderEnum sortOrder
-
total
Integer total
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentSearchResult
class KnowledgeDocumentSearchResult extends Object implements Serializable-
Serialized Fields
-
confidence
Double confidence
-
document
KnowledgeDocumentResponse document
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentSuggestion
class KnowledgeDocumentSuggestion extends Object implements Serializable-
Serialized Fields
-
pageSize
Integer pageSize
-
query
String query
-
results
List<KnowledgeDocumentSuggestionResult> results
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentSuggestionRequest
class KnowledgeDocumentSuggestionRequest extends Object implements Serializable-
Serialized Fields
-
filter
DocumentQuery filter
-
includeDraftDocuments
Boolean includeDraftDocuments
-
interval
DocumentQueryInterval interval
-
pageSize
Integer pageSize
-
query
String query
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentSuggestionResult
class KnowledgeDocumentSuggestionResult extends Object implements Serializable-
Serialized Fields
-
document
KnowledgeDocumentSuggestionResultDocument document
-
matchedPhrase
String matchedPhrase
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentSuggestionResultDocument
class KnowledgeDocumentSuggestionResultDocument extends Object implements Serializable-
Serialized Fields
-
id
String id
-
knowledgeBase
KnowledgeBaseReference knowledgeBase
-
selfUri
String selfUri
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentVersion
class KnowledgeDocumentVersion extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentVersionListing
class KnowledgeDocumentVersionListing extends Object implements Serializable-
Serialized Fields
-
entities
List<KnowledgeDocumentVersion> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentVersionVariation
class KnowledgeDocumentVersionVariation extends Object implements Serializable-
Serialized Fields
-
body
DocumentBody body
-
contexts
List<DocumentVariationContext> contexts
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
documentVersion
AddressableEntityRef documentVersion
-
id
String id
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeDocumentVersionVariationListing
class KnowledgeDocumentVersionVariationListing extends Object implements Serializable-
Serialized Fields
-
entities
List<KnowledgeDocumentVersionVariation> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeExportJobDocumentsFilter
class KnowledgeExportJobDocumentsFilter extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeExportJobFilter
class KnowledgeExportJobFilter extends Object implements Serializable-
Serialized Fields
-
documentsFilter
KnowledgeExportJobDocumentsFilter documentsFilter
-
versionFilter
KnowledgeExportJobFilter.VersionFilterEnum versionFilter
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeExportJobRequest
class KnowledgeExportJobRequest extends Object implements Serializable-
Serialized Fields
-
exportFilter
KnowledgeExportJobFilter exportFilter
-
fileType
KnowledgeExportJobRequest.FileTypeEnum fileType
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeExportJobResponse
class KnowledgeExportJobResponse extends Object implements Serializable-
Serialized Fields
-
countDocumentProcessed
Integer countDocumentProcessed
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
downloadURL
String downloadURL
-
errorInformation
ErrorBody errorInformation
-
exportFilter
KnowledgeExportJobFilter exportFilter
-
fileType
KnowledgeExportJobResponse.FileTypeEnum fileType
-
id
String id
-
knowledgeBase
KnowledgeBase knowledgeBase
-
selfUri
String selfUri
-
status
KnowledgeExportJobResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeExtendedCategory
class KnowledgeExtendedCategory extends Object implements Serializable-
Serialized Fields
-
children
List<KnowledgeCategory> children
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
id
String id
-
knowledgeBase
KnowledgeBase knowledgeBase
-
languageCode
KnowledgeExtendedCategory.LanguageCodeEnum languageCode
-
name
String name
-
parent
KnowledgeCategory parent
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeGroupStatistics
class KnowledgeGroupStatistics extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeGuestDocument
class KnowledgeGuestDocument extends Object implements Serializable-
Serialized Fields
-
alternatives
List<KnowledgeDocumentAlternative> alternatives
-
category
GuestCategoryReference category
-
createdBy
UserReference createdBy
-
dateCreated
Date dateCreated
-
dateImported
Date dateImported
-
dateModified
Date dateModified
-
datePublished
Date datePublished
-
documentVersion
AddressableEntityRef documentVersion
-
id
String id
-
lastPublishedVersionNumber
Integer lastPublishedVersionNumber
-
modifiedBy
UserReference modifiedBy
-
selfUri
String selfUri
-
sessionId
String sessionId
-
state
KnowledgeGuestDocument.StateEnum state
-
title
String title
-
variations
List<KnowledgeGuestDocumentVariation> variations
-
visible
Boolean visible
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeGuestDocumentResponseListing
class KnowledgeGuestDocumentResponseListing extends Object implements Serializable-
Serialized Fields
-
entities
List<KnowledgeGuestDocument> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeGuestDocumentSuggestion
class KnowledgeGuestDocumentSuggestion extends Object implements Serializable-
Serialized Fields
-
pageSize
Integer pageSize
-
query
String query
-
results
List<KnowledgeGuestDocumentSuggestionResult> results
-
sessionId
String sessionId
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeGuestDocumentSuggestionRequest
class KnowledgeGuestDocumentSuggestionRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeGuestDocumentSuggestionResult
class KnowledgeGuestDocumentSuggestionResult extends Object implements Serializable-
Serialized Fields
-
matchedPhrase
String matchedPhrase
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeGuestDocumentVariation
class KnowledgeGuestDocumentVariation extends Object implements Serializable-
Serialized Fields
-
body
DocumentBody body
-
contexts
List<KnowledgeGuestDocumentVariationContext> contexts
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
document
AddressableEntityRef document
-
documentVersion
AddressableEntityRef documentVersion
-
id
String id
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeGuestDocumentVariationContext
class KnowledgeGuestDocumentVariationContext extends Object implements Serializable-
Serialized Fields
-
context
AddressableEntityRef context
-
values
List<AddressableEntityRef> values
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeGuestSession
class KnowledgeGuestSession extends Object implements Serializable-
Serialized Fields
-
app
KnowledgeGuestSessionApp app
-
contexts
List<KnowledgeGuestSessionContext> contexts
-
customerId
String customerId
-
id
String id
-
pageUrl
String pageUrl
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeGuestSessionApp
class KnowledgeGuestSessionApp extends Object implements Serializable-
Serialized Fields
-
deploymentId
String deploymentId
-
type
KnowledgeGuestSessionApp.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeGuestSessionContext
class KnowledgeGuestSessionContext extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeImport
class KnowledgeImport extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
fileType
KnowledgeImport.FileTypeEnum fileType
-
id
String id
-
ignoreHeaders
Boolean ignoreHeaders
-
knowledgeBase
KnowledgeBase knowledgeBase
-
languageCode
KnowledgeImport.LanguageCodeEnum languageCode
-
name
String name
-
report
ImportReport report
-
selfUri
String selfUri
-
status
KnowledgeImport.StatusEnum status
-
uploadKey
String uploadKey
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeImportJobError
class KnowledgeImportJobError extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<Detail> details
-
documentIndex
Integer documentIndex
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<ErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeImportJobReport
class KnowledgeImportJobReport extends Object implements Serializable-
Serialized Fields
-
errors
List<KnowledgeImportJobError> errors
-
statistics
KnowledgeImportJobStatistics statistics
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeImportJobRequest
class KnowledgeImportJobRequest extends Object implements Serializable-
Serialized Fields
-
fileType
KnowledgeImportJobRequest.FileTypeEnum fileType
-
settings
KnowledgeImportJobSettings settings
-
uploadKey
String uploadKey
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeImportJobResponse
class KnowledgeImportJobResponse extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
fileType
KnowledgeImportJobResponse.FileTypeEnum fileType
-
id
String id
-
knowledgeBase
KnowledgeBase knowledgeBase
-
report
KnowledgeImportJobReport report
-
selfUri
String selfUri
-
settings
KnowledgeImportJobSettings settings
-
status
KnowledgeImportJobResponse.StatusEnum status
-
uploadKey
String uploadKey
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeImportJobSettings
class KnowledgeImportJobSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeImportJobStatistics
class KnowledgeImportJobStatistics extends Object implements Serializable-
Serialized Fields
-
countCategoryImportFailure
Integer countCategoryImportFailure
-
countCategoryImportSuccess
Integer countCategoryImportSuccess
-
countCategoryValidationFailure
Integer countCategoryValidationFailure
-
countCategoryValidationSuccess
Integer countCategoryValidationSuccess
-
countDocumentImportActivityCreate
Integer countDocumentImportActivityCreate
-
countDocumentImportActivityUpdate
Integer countDocumentImportActivityUpdate
-
countDocumentImportFailure
Integer countDocumentImportFailure
-
countDocumentImportSuccess
Integer countDocumentImportSuccess
-
countDocumentStateDraft
Integer countDocumentStateDraft
-
countDocumentStatePublished
Integer countDocumentStatePublished
-
countDocumentValidationFailure
Integer countDocumentValidationFailure
-
countDocumentValidationSuccess
Integer countDocumentValidationSuccess
-
countLabelImportFailure
Integer countLabelImportFailure
-
countLabelImportSuccess
Integer countLabelImportSuccess
-
countLabelValidationFailure
Integer countLabelValidationFailure
-
countLabelValidationSuccess
Integer countLabelValidationSuccess
-
migrationDetected
Boolean migrationDetected
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeSearchClientApplication
class KnowledgeSearchClientApplication extends Object implements Serializable-
Serialized Fields
-
assistant
AddressableEntityRef assistant
-
botFlow
AddressableEntityRef botFlow
-
deployment
AddressableEntityRef deployment
-
type
KnowledgeSearchClientApplication.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeSearchDocument
class KnowledgeSearchDocument extends Object implements Serializable-
Serialized Fields
-
article
DocumentArticle article
-
categories
List<KnowledgeCategory> categories
-
confidence
Double confidence
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
externalUrl
String externalUrl
-
faq
DocumentFaq faq
-
id
String id
-
knowledgeBase
KnowledgeBase knowledgeBase
-
languageCode
KnowledgeSearchDocument.LanguageCodeEnum languageCode
-
name
String name
-
selfUri
String selfUri
-
type
KnowledgeSearchDocument.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.KnowledgeSearchRequest
class KnowledgeSearchRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeSearchResponse
class KnowledgeSearchResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.KnowledgeTraining
class KnowledgeTraining extends Object implements Serializable-
Serialized Fields
-
dateCompleted
Date dateCompleted
-
datePromoted
Date datePromoted
-
dateTriggered
Date dateTriggered
-
errorMessage
String errorMessage
-
id
String id
-
knowledgeBase
KnowledgeBase knowledgeBase
-
knowledgeDocumentsState
KnowledgeTraining.KnowledgeDocumentsStateEnum knowledgeDocumentsState
-
languageCode
String languageCode
-
selfUri
String selfUri
-
status
KnowledgeTraining.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.KpiResult
class KpiResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LabelCreateRequest
class LabelCreateRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LabelListing
class LabelListing extends Object implements Serializable-
Serialized Fields
-
entities
List<LabelResponse> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.LabelResponse
class LabelResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LabelUpdateRequest
class LabelUpdateRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Language
class Language extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LanguageEntityListing
class LanguageEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LanguageOverride
class LanguageOverride extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LanguageReference
class LanguageReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LastAttemptByColumnConditionSettings
class LastAttemptByColumnConditionSettings extends Object implements Serializable-
Serialized Fields
-
emailColumnName
String emailColumnName
-
operator
LastAttemptByColumnConditionSettings.OperatorEnum operator
-
smsColumnName
String smsColumnName
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.LastAttemptOverallConditionSettings
class LastAttemptOverallConditionSettings extends Object implements Serializable-
Serialized Fields
-
mediaTypes
List<LastAttemptOverallConditionSettings.MediaTypesEnum> mediaTypes
-
operator
LastAttemptOverallConditionSettings.OperatorEnum operator
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.LastResultByColumnConditionSettings
class LastResultByColumnConditionSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LastResultOverallConditionSettings
class LastResultOverallConditionSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LauncherButtonSettings
class LauncherButtonSettings extends Object implements Serializable-
Serialized Fields
-
visibility
LauncherButtonSettings.VisibilityEnum visibility
-
-
-
Class com.mypurecloud.sdk.v2.model.Leaderboard
class Leaderboard extends Object implements Serializable-
Serialized Fields
-
dateEndWorkday
LocalDate dateEndWorkday
-
dateStartWorkday
LocalDate dateStartWorkday
-
division
Division division
-
leaders
List<LeaderboardItem> leaders
-
metric
AddressableEntityRef metric
-
performanceProfile
AddressableEntityRef performanceProfile
-
userRank
LeaderboardItem userRank
-
-
-
Class com.mypurecloud.sdk.v2.model.LeaderboardItem
class LeaderboardItem extends Object implements Serializable-
Serialized Fields
-
points
Long points
-
rank
Integer rank
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssessment
class LearningAssessment extends Object implements Serializable-
Serialized Fields
-
answers
AssessmentScoringSet answers
-
assessmentFormId
String assessmentFormId
-
assessmentId
String assessmentId
-
contextId
String contextId
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateSubmitted
Date dateSubmitted
-
status
LearningAssessment.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssessmentScoringRequest
class LearningAssessmentScoringRequest extends Object implements Serializable-
Serialized Fields
-
answers
AssessmentScoringSet answers
-
assessmentForm
AssessmentForm assessmentForm
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignment
class LearningAssignment extends Object implements Serializable-
Serialized Fields
-
assessment
LearningAssessment assessment
-
assessmentForm
AssessmentForm assessmentForm
-
createdBy
UserReference createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateRecommendedForCompletion
Date dateRecommendedForCompletion
-
id
String id
-
isLatest
Boolean isLatest
-
isManual
Boolean isManual
-
isOverdue
Boolean isOverdue
-
isPassed
Boolean isPassed
-
isRule
Boolean isRule
-
modifiedBy
UserReference modifiedBy
-
module
LearningModule module
-
percentageScore
Float percentageScore
-
selfUri
String selfUri
-
state
LearningAssignment.StateEnum state
-
user
UserReference user
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentAggregateParam
class LearningAssignmentAggregateParam extends Object implements Serializable-
Serialized Fields
-
filter
LearningAssignmentAggregateQueryRequestFilter filter
-
groupBy
List<LearningAssignmentAggregateParam.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<LearningAssignmentAggregateParam.MetricsEnum> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentAggregateQueryRequestClause
class LearningAssignmentAggregateQueryRequestClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<LearningAssignmentAggregateQueryRequestPredicate> predicates
-
type
LearningAssignmentAggregateQueryRequestClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentAggregateQueryRequestFilter
class LearningAssignmentAggregateQueryRequestFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<LearningAssignmentAggregateQueryRequestClause> clauses
-
type
LearningAssignmentAggregateQueryRequestFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentAggregateQueryRequestPredicate
class LearningAssignmentAggregateQueryRequestPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
LearningAssignmentAggregateQueryRequestPredicate.DimensionEnum dimension
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentAggregateQueryResponseData
class LearningAssignmentAggregateQueryResponseData extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
metrics
List<LearningAssignmentAggregateQueryResponseMetric> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentAggregateQueryResponseGroupedData
class LearningAssignmentAggregateQueryResponseGroupedData extends Object implements Serializable-
Serialized Fields
-
data
List<LearningAssignmentAggregateQueryResponseData> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentAggregateQueryResponseMetric
class LearningAssignmentAggregateQueryResponseMetric extends Object implements Serializable-
Serialized Fields
-
metric
LearningAssignmentAggregateQueryResponseMetric.MetricEnum metric
-
stats
LearningAssignmentAggregateQueryResponseStats stats
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentAggregateQueryResponseStats
class LearningAssignmentAggregateQueryResponseStats extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
max
BigDecimal max
-
min
BigDecimal min
-
sum
BigDecimal sum
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentAggregateResponse
class LearningAssignmentAggregateResponse extends Object implements Serializable-
Serialized Fields
-
results
List<LearningAssignmentAggregateQueryResponseGroupedData> results
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentBulkAddResponse
class LearningAssignmentBulkAddResponse extends Object implements Serializable-
Serialized Fields
-
disallowedEntities
List<DisallowedEntityLearningAssignmentItem> disallowedEntities
-
entities
List<LearningAssignment> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentBulkRemoveResponse
class LearningAssignmentBulkRemoveResponse extends Object implements Serializable-
Serialized Fields
-
disallowedEntities
List<DisallowedEntityLearningAssignmentReference> disallowedEntities
-
entities
List<LearningAssignmentEntity> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentCreate
class LearningAssignmentCreate extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningAssignmentEntity
class LearningAssignmentEntity extends Object implements Serializable-
Serialized Fields
-
assignmentId
String assignmentId
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentItem
class LearningAssignmentItem extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningAssignmentReassign
class LearningAssignmentReassign extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningAssignmentReference
class LearningAssignmentReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningAssignmentReschedule
class LearningAssignmentReschedule extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningAssignmentRuleRunTopicLearningAssignmentRuleRunNotification
class LearningAssignmentRuleRunTopicLearningAssignmentRuleRunNotification extends Object implements Serializable-
Serialized Fields
-
entities
List<LearningAssignmentRuleRunTopicLearningAssignmentsCreated> entities
-
total
Integer total
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentRuleRunTopicLearningAssignmentsCreated
class LearningAssignmentRuleRunTopicLearningAssignmentsCreated extends Object implements Serializable-
Serialized Fields
-
module
LearningAssignmentRuleRunTopicLearningModuleReference module
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentRuleRunTopicLearningModuleReference
class LearningAssignmentRuleRunTopicLearningModuleReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningAssignmentsDomainEntity
class LearningAssignmentsDomainEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningAssignmentTopicLearningAssignmentNotification
class LearningAssignmentTopicLearningAssignmentNotification extends Object implements Serializable-
Serialized Fields
-
createdBy
LearningAssignmentTopicUserReference createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateRecommendedForCompletion
Date dateRecommendedForCompletion
-
id
String id
-
isOverdue
Boolean isOverdue
-
lengthInMinutes
Integer lengthInMinutes
-
modifiedBy
LearningAssignmentTopicUserReference modifiedBy
-
module
LearningAssignmentTopicLearningModuleReference module
-
state
LearningAssignmentTopicLearningAssignmentNotification.StateEnum state
-
user
LearningAssignmentTopicUserReference user
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentTopicLearningModuleReference
class LearningAssignmentTopicLearningModuleReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningAssignmentTopicUserReference
class LearningAssignmentTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentUpdate
class LearningAssignmentUpdate extends Object implements Serializable-
Serialized Fields
-
assessment
LearningAssessment assessment
-
state
LearningAssignmentUpdate.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentUser
class LearningAssignmentUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningAssignmentUserListing
class LearningAssignmentUserListing extends Object implements Serializable-
Serialized Fields
-
entities
List<LearningAssignmentUser> entities
-
firstUri
String firstUri
-
lastUri
String lastUri
-
nextUri
String nextUri
-
pageCount
Integer pageCount
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
previousUri
String previousUri
-
selfUri
String selfUri
-
total
Long total
-
unfilteredTotal
Integer unfilteredTotal
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningAssignmentUserQuery
class LearningAssignmentUserQuery extends Object implements Serializable-
Serialized Fields
-
rule
LearningModuleRule rule
-
searchTerm
String searchTerm
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningCoverArtThumbnail
class LearningCoverArtThumbnail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningCoverArtUploadUrlRequest
class LearningCoverArtUploadUrlRequest extends Object implements Serializable-
Serialized Fields
-
contentMd5
String contentMd5
-
contentType
LearningCoverArtUploadUrlRequest.ContentTypeEnum contentType
-
fileName
String fileName
-
serverSideEncryption
LearningCoverArtUploadUrlRequest.ServerSideEncryptionEnum serverSideEncryption
-
signedUrlTimeoutSeconds
Integer signedUrlTimeoutSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningModule
class LearningModule extends Object implements Serializable-
Serialized Fields
-
archivalMode
LearningModule.ArchivalModeEnum archivalMode
-
assessmentForm
AssessmentForm assessmentForm
-
completionTimeInDays
Integer completionTimeInDays
-
coverArt
LearningModuleCoverArtResponse coverArt
-
createdBy
UserReference createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
externalId
String externalId
-
id
String id
-
informSteps
List<LearningModuleInformStep> informSteps
-
isArchived
Boolean isArchived
-
isPublished
Boolean isPublished
-
modifiedBy
UserReference modifiedBy
-
name
String name
-
reassignSummaryData
LearningModuleReassignSummary reassignSummaryData
-
rule
LearningModuleRule rule
-
selfUri
String selfUri
-
source
LearningModule.SourceEnum source
-
summaryData
LearningModuleSummary summaryData
-
type
LearningModule.TypeEnum type
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningModuleCoverArtRequest
class LearningModuleCoverArtRequest extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningModuleCoverArtResponse
class LearningModuleCoverArtResponse extends Object implements Serializable-
Serialized Fields
-
id
String id
-
selfUri
String selfUri
-
thumbnails
List<LearningCoverArtThumbnail> thumbnails
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningModuleInformStep
class LearningModuleInformStep extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningModuleInformStepRequest
class LearningModuleInformStepRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningModuleJobRequest
class LearningModuleJobRequest extends Object implements Serializable-
Serialized Fields
-
action
LearningModuleJobRequest.ActionEnum action
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningModuleJobResponse
class LearningModuleJobResponse extends Object implements Serializable-
Serialized Fields
-
id
String id
-
selfUri
String selfUri
-
status
LearningModuleJobResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningModulePublishResponse
class LearningModulePublishResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningModuleReassignSummary
class LearningModuleReassignSummary extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningModuleRequest
class LearningModuleRequest extends Object implements Serializable-
Serialized Fields
-
assessmentForm
AssessmentForm assessmentForm
-
completionTimeInDays
Integer completionTimeInDays
-
coverArt
LearningModuleCoverArtRequest coverArt
-
description
String description
-
informSteps
List<LearningModuleInformStepRequest> informSteps
-
name
String name
-
type
LearningModuleRequest.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningModuleRule
class LearningModuleRule extends Object implements Serializable-
Serialized Fields
-
id
String id
-
isActive
Boolean isActive
-
parts
List<LearningModuleRuleParts> parts
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningModuleRuleParts
class LearningModuleRuleParts extends Object implements Serializable-
Serialized Fields
-
operation
LearningModuleRuleParts.OperationEnum operation
-
order
Integer order
-
selector
LearningModuleRuleParts.SelectorEnum selector
-
value
List<String> value
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningModulesDomainEntityListing
class LearningModulesDomainEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningModuleSummary
class LearningModuleSummary extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningScheduleSlotsQueryRequest
class LearningScheduleSlotsQueryRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningScheduleSlotsQueryResponse
class LearningScheduleSlotsQueryResponse extends Object implements Serializable-
Serialized Fields
-
suggestedSlots
List<LearningSlot> suggestedSlots
-
wfmScheduleActivities
List<LearningSlotWfmScheduleActivity> wfmScheduleActivities
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningSlot
class LearningSlot extends Object implements Serializable-
Serialized Fields
-
dateStart
Date dateStart
-
differenceRating
LearningSlot.DifferenceRatingEnum differenceRating
-
lengthInMinutes
Integer lengthInMinutes
-
staffingDifference
Double staffingDifference
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningSlotFullDayTimeOffMarker
class LearningSlotFullDayTimeOffMarker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LearningSlotScheduleActivity
class LearningSlotScheduleActivity extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
dateStart
Date dateStart
-
description
String description
-
externalActivityId
String externalActivityId
-
externalActivityType
LearningSlotScheduleActivity.ExternalActivityTypeEnum externalActivityType
-
lengthMinutes
Integer lengthMinutes
-
paid
Boolean paid
-
timeOffRequestId
String timeOffRequestId
-
-
-
Class com.mypurecloud.sdk.v2.model.LearningSlotWfmScheduleActivity
class LearningSlotWfmScheduleActivity extends Object implements Serializable-
Serialized Fields
-
activities
List<LearningSlotScheduleActivity> activities
-
fullDayTimeOffMarkers
List<LearningSlotFullDayTimeOffMarker> fullDayTimeOffMarkers
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.LexBot
class LexBot extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LexBotAlias
class LexBotAlias extends Object implements Serializable-
Serialized Fields
-
bot
LexBot bot
-
botVersion
String botVersion
-
failureReason
String failureReason
-
id
String id
-
intents
List<LexIntent> intents
-
language
LexBotAlias.LanguageEnum language
-
name
String name
-
selfUri
String selfUri
-
status
LexBotAlias.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.LexBotAliasEntityListing
class LexBotAliasEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LexBotEntityListing
class LexBotEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LexIntent
class LexIntent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LexSlot
class LexSlot extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Library
class Library extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LibraryEntityListing
class LibraryEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LicenseAssignmentRequest
class LicenseAssignmentRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LicenseBatchAssignmentRequest
class LicenseBatchAssignmentRequest extends Object implements Serializable-
Serialized Fields
-
assignments
List<LicenseAssignmentRequest> assignments
-
-
-
Class com.mypurecloud.sdk.v2.model.LicenseDefinition
class LicenseDefinition extends Object implements Serializable-
Serialized Fields
-
comprises
List<LicenseDefinition> comprises
-
description
String description
-
id
String id
-
permissions
Permissions permissions
-
prerequisites
List<AddressableLicenseDefinition> prerequisites
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.LicenseOrgToggle
class LicenseOrgToggle extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LicenseUpdateStatus
class LicenseUpdateStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LicenseUser
class LicenseUser extends Object implements Serializable-
Serialized Fields
-
id
String id
-
licenses
List<LicenseDefinition> licenses
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.Limit
class Limit extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LimitChangeRequestDetails
class LimitChangeRequestDetails extends Object implements Serializable-
Serialized Fields
-
approvalNamespaces
List<ApprovalNamespace> approvalNamespaces
-
currentValue
Double currentValue
-
dateCompleted
Date dateCompleted
-
dateCreated
Date dateCreated
-
description
String description
-
id
String id
-
key
String key
-
namespace
LimitChangeRequestDetails.NamespaceEnum namespace
-
rejectReason
LimitChangeRequestDetails.RejectReasonEnum rejectReason
-
requestedValue
Double requestedValue
-
selfUri
String selfUri
-
status
LimitChangeRequestDetails.StatusEnum status
-
statusHistory
List<StatusChange> statusHistory
-
supportCaseUrl
String supportCaseUrl
-
-
-
Class com.mypurecloud.sdk.v2.model.LimitChangeRequestsEntityListing
class LimitChangeRequestsEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<LimitChangeRequestDetails> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.LimitsEntityListing
class LimitsEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Line
class Line extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
defaultForUser
DomainEntityRef defaultForUser
-
description
String description
-
division
Division division
-
edgeGroup
DomainEntityRef edgeGroup
-
id
String id
-
lineBaseSettings
DomainEntityRef lineBaseSettings
-
loggedInUser
DomainEntityRef loggedInUser
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
primaryEdge
Edge primaryEdge
-
properties
Map<String,
Object> properties -
secondaryEdge
Edge secondaryEdge
-
selfUri
String selfUri
-
site
DomainEntityRef site
-
state
Line.StateEnum state
-
template
DomainEntityRef template
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.LineBase
class LineBase extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
id
String id
-
lineMetaBase
DomainEntityRef lineMetaBase
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
properties
Map<String,
Object> properties -
selfUri
String selfUri
-
state
LineBase.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.LineBaseEntityListing
class LineBaseEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LineEntityListing
class LineEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LineId
class LineId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
ids
List<LineUserId> ids
-
-
-
Class com.mypurecloud.sdk.v2.model.LineIntegration
class LineIntegration extends Object implements Serializable-
Serialized Fields
-
channelId
String channelId
-
createdBy
DomainEntityRef createdBy
-
createError
ErrorBody createError
-
createStatus
LineIntegration.CreateStatusEnum createStatus
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
messagingSetting
MessagingSettingReference messagingSetting
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
recipient
DomainEntityRef recipient
-
selfUri
String selfUri
-
status
String status
-
supportedContent
SupportedContentReference supportedContent
-
version
Integer version
-
webhookUri
String webhookUri
-
-
-
Class com.mypurecloud.sdk.v2.model.LineIntegrationEntityListing
class LineIntegrationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LineIntegrationRequest
class LineIntegrationRequest extends Object implements Serializable-
Serialized Fields
-
channelId
String channelId
-
channelSecret
String channelSecret
-
id
String id
-
messagingSetting
MessagingSettingRequestReference messagingSetting
-
name
String name
-
selfUri
String selfUri
-
serviceCode
String serviceCode
-
supportedContent
SupportedContentReference supportedContent
-
switcherSecret
String switcherSecret
-
-
-
Class com.mypurecloud.sdk.v2.model.LineStatus
class LineStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LineUserId
class LineUserId extends Object implements Serializable-
Serialized Fields
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.ListedProgram
class ListedProgram extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ListedTopic
class ListedTopic extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
description
String description
-
dialect
String dialect
-
id
String id
-
modifiedBy
AddressableEntityRef modifiedBy
-
name
String name
-
participants
ListedTopic.ParticipantsEnum participants
-
phrasesCount
Integer phrasesCount
-
programsCount
Integer programsCount
-
published
Boolean published
-
selfUri
String selfUri
-
strictness
ListedTopic.StrictnessEnum strictness
-
tags
List<String> tags
-
-
-
Class com.mypurecloud.sdk.v2.model.ListItemComponent
class ListItemComponent extends Object implements Serializable-
Serialized Fields
-
actions
ContentActions actions
-
description
String description
-
id
String id
-
image
String image
-
rmid
String rmid
-
title
String title
-
type
ListItemComponent.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ListWrapperInterval
class ListWrapperInterval extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ListWrapperSecondaryPresence
class ListWrapperSecondaryPresence extends Object implements Serializable-
Serialized Fields
-
values
List<SecondaryPresence> values
-
-
-
Class com.mypurecloud.sdk.v2.model.ListWrapperShiftStartVariance
class ListWrapperShiftStartVariance extends Object implements Serializable-
Serialized Fields
-
values
List<ShiftStartVariance> values
-
-
-
Class com.mypurecloud.sdk.v2.model.ListWrapperString
class ListWrapperString extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LocalDateRange
class LocalDateRange extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LocalEncryptionConfiguration
class LocalEncryptionConfiguration extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LocalEncryptionKeyRequest
class LocalEncryptionKeyRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LocalizedLabels
class LocalizedLabels extends Object implements Serializable-
Serialized Fields
-
key
LocalizedLabels.KeyEnum key
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.LocalTime
class LocalTime extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Location
class Location extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LocationAddress
class LocationAddress extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LocationAddressVerificationDetails
class LocationAddressVerificationDetails extends Object implements Serializable-
Serialized Fields
-
dateFinished
Date dateFinished
-
dateStarted
Date dateStarted
-
service
String service
-
status
LocationAddressVerificationDetails.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.LocationCreateDefinition
class LocationCreateDefinition extends Object implements Serializable-
Serialized Fields
-
address
LocationAddress address
-
contactUser
String contactUser
-
emergencyNumber
LocationEmergencyNumber emergencyNumber
-
name
String name
-
notes
String notes
-
path
List<String> path
-
state
LocationCreateDefinition.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.LocationDefinition
class LocationDefinition extends Object implements Serializable-
Serialized Fields
-
address
LocationAddress address
-
addressStored
Boolean addressStored
-
addressVerificationDetails
LocationAddressVerificationDetails addressVerificationDetails
-
addressVerified
Boolean addressVerified
-
contactUser
AddressableEntityRef contactUser
-
emergencyNumber
LocationEmergencyNumber emergencyNumber
-
floorplanImage
List<LocationImage> floorplanImage
-
id
String id
-
images
String images
-
name
String name
-
notes
String notes
-
path
List<String> path
-
profileImage
List<LocationImage> profileImage
-
selfUri
String selfUri
-
state
LocationDefinition.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.LocationEmergencyNumber
class LocationEmergencyNumber extends Object implements Serializable-
Serialized Fields
-
e164
String e164
-
number
String number
-
type
LocationEmergencyNumber.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.LocationEntityListing
class LocationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LocationImage
class LocationImage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LocationSearchCriteria
class LocationSearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<LocationSearchCriteria> group
-
operator
LocationSearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
LocationSearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.LocationSearchRequest
class LocationSearchRequest extends Object implements Serializable-
Serialized Fields
-
expand
List<String> expand
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<LocationSearchCriteria> query
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
LocationSearchRequest.SortOrderEnum sortOrder
-
-
-
Class com.mypurecloud.sdk.v2.model.LocationsSearchResponse
class LocationsSearchResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LocationUpdateDefinition
class LocationUpdateDefinition extends Object implements Serializable-
Serialized Fields
-
address
LocationAddress address
-
contactUser
String contactUser
-
emergencyNumber
LocationEmergencyNumber emergencyNumber
-
name
String name
-
notes
String notes
-
path
List<String> path
-
state
LocationUpdateDefinition.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.LockInfo
class LockInfo extends Object implements Serializable-
Serialized Fields
-
action
LockInfo.ActionEnum action
-
dateCreated
Date dateCreated
-
dateExpires
Date dateExpires
-
lockedBy
DomainEntityRef lockedBy
-
-
-
Class com.mypurecloud.sdk.v2.model.LogCaptureUserConfiguration
class LogCaptureUserConfiguration extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LogicalInterfaceEntityListing
class LogicalInterfaceEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LongTermForecastPlanningGroupData
class LongTermForecastPlanningGroupData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.LongTermForecastResult
class LongTermForecastResult extends Object implements Serializable-
Serialized Fields
-
planningGroups
List<LongTermForecastPlanningGroupData> planningGroups
-
referenceStartDate
LocalDate referenceStartDate
-
weekCount
Integer weekCount
-
-
-
Class com.mypurecloud.sdk.v2.model.LongTermForecastResultResponse
class LongTermForecastResultResponse extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
result
LongTermForecastResult result
-
-
-
Class com.mypurecloud.sdk.v2.model.MailFromResult
class MailFromResult extends Object implements Serializable-
Serialized Fields
-
mailFromDomain
String mailFromDomain
-
records
List<Record> records
-
status
MailFromResult.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.ManagementUnit
class ManagementUnit extends Object implements Serializable-
Serialized Fields
-
businessUnit
BusinessUnitReference businessUnit
-
dateModified
Date dateModified
-
division
DivisionReference division
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
modifiedBy
UserReference modifiedBy
-
name
String name
-
selfUri
String selfUri
-
settings
ManagementUnitSettingsResponse settings
-
startDayOfWeek
ManagementUnit.StartDayOfWeekEnum startDayOfWeek
-
timeZone
String timeZone
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.ManagementUnitListing
class ManagementUnitListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ManagementUnitReference
class ManagementUnitReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ManagementUnitSettingsRequest
class ManagementUnitSettingsRequest extends Object implements Serializable-
Serialized Fields
-
adherence
AdherenceSettings adherence
-
metadata
WfmVersionedEntityMetadata metadata
-
scheduling
SchedulingSettingsRequest scheduling
-
shiftTrading
ShiftTradeSettings shiftTrading
-
shortTermForecasting
ShortTermForecastingSettings shortTermForecasting
-
timeOff
TimeOffRequestSettings timeOff
-
-
-
Class com.mypurecloud.sdk.v2.model.ManagementUnitSettingsResponse
class ManagementUnitSettingsResponse extends Object implements Serializable-
Serialized Fields
-
adherence
AdherenceSettings adherence
-
metadata
WfmVersionedEntityMetadata metadata
-
scheduling
SchedulingSettingsResponse scheduling
-
shiftTrading
ShiftTradeSettings shiftTrading
-
shortTermForecasting
ShortTermForecastingSettings shortTermForecasting
-
timeOff
TimeOffRequestSettings timeOff
-
-
-
Class com.mypurecloud.sdk.v2.model.Manager
class Manager extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MarkContactAddressUncontactableActionSettings
class MarkContactAddressUncontactableActionSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MarkContactUncontactableActionSettings
class MarkContactUncontactableActionSettings extends Object implements Serializable-
Serialized Fields
-
mediaTypes
List<MarkContactUncontactableActionSettings.MediaTypesEnum> mediaTypes
-
-
-
Class com.mypurecloud.sdk.v2.model.Markdown
class Markdown extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
-
-
Class com.mypurecloud.sdk.v2.model.MatchCriteria
class MatchCriteria extends Object implements Serializable-
Serialized Fields
-
jsonPath
String jsonPath
-
operator
MatchCriteria.OperatorEnum operator
-
value
com.fasterxml.jackson.databind.JsonNode value
-
values
List<com.fasterxml.jackson.databind.JsonNode> values
-
-
-
Class com.mypurecloud.sdk.v2.model.MatchCriteriaTestResult
class MatchCriteriaTestResult extends Object implements Serializable-
Serialized Fields
-
generatedJsonPathCondition
String generatedJsonPathCondition
-
jsonPath
String jsonPath
-
jsonPathExtraction
List<MatchTestResult> jsonPathExtraction
-
match
Boolean match
-
operator
MatchCriteriaTestResult.OperatorEnum operator
-
value
com.fasterxml.jackson.databind.JsonNode value
-
values
List<com.fasterxml.jackson.databind.JsonNode> values
-
-
-
Class com.mypurecloud.sdk.v2.model.MatchShiftTradeRequest
class MatchShiftTradeRequest extends Object implements Serializable-
Serialized Fields
-
metadata
WfmVersionedEntityMetadata metadata
-
receivingScheduleId
String receivingScheduleId
-
receivingShiftId
String receivingShiftId
-
-
-
Class com.mypurecloud.sdk.v2.model.MatchShiftTradeResponse
class MatchShiftTradeResponse extends Object implements Serializable-
Serialized Fields
-
adminReviewViolations
List<ShiftTradeMatchViolation> adminReviewViolations
-
trade
ShiftTradeResponse trade
-
violations
List<ShiftTradeMatchViolation> violations
-
-
-
Class com.mypurecloud.sdk.v2.model.MatchTestResult
class MatchTestResult extends Object implements Serializable-
Serialized Fields
-
path
String path
-
value
com.fasterxml.jackson.databind.JsonNode value
-
-
-
Class com.mypurecloud.sdk.v2.model.MaxLength
class MaxLength extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MaxParticipants
class MaxParticipants extends Object implements Serializable-
Serialized Fields
-
maxParticipants
Integer maxParticipants
-
-
-
Class com.mypurecloud.sdk.v2.model.MediaParticipantRequest
class MediaParticipantRequest extends Object implements Serializable-
Serialized Fields
-
confined
Boolean confined
-
held
Boolean held
-
muted
Boolean muted
-
recording
Boolean recording
-
state
MediaParticipantRequest.StateEnum state
-
wrapup
WrapupInput wrapup
-
wrapupSkipped
Boolean wrapupSkipped
-
-
-
Class com.mypurecloud.sdk.v2.model.MediaPolicies
class MediaPolicies extends Object implements Serializable-
Serialized Fields
-
callPolicy
CallMediaPolicy callPolicy
-
chatPolicy
ChatMediaPolicy chatPolicy
-
emailPolicy
EmailMediaPolicy emailPolicy
-
messagePolicy
MessageMediaPolicy messagePolicy
-
-
-
Class com.mypurecloud.sdk.v2.model.MediaRegions
class MediaRegions extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MediaResult
class MediaResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MediaSettings
class MediaSettings extends Object implements Serializable-
Serialized Fields
-
alertingTimeoutSeconds
Integer alertingTimeoutSeconds
-
enableAutoAnswer
Boolean enableAutoAnswer
-
serviceLevel
ServiceLevel serviceLevel
-
subTypeSettings
Map<String,
BaseMediaSettings> subTypeSettings
-
-
-
Class com.mypurecloud.sdk.v2.model.MediaSummary
class MediaSummary extends Object implements Serializable-
Serialized Fields
-
contactCenter
MediaSummaryDetail contactCenter
-
enterprise
MediaSummaryDetail enterprise
-
-
-
Class com.mypurecloud.sdk.v2.model.MediaSummaryDetail
class MediaSummaryDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MediaTranscription
class MediaTranscription extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
integrationId
String integrationId
-
transcriptionProvider
MediaTranscription.TranscriptionProviderEnum transcriptionProvider
-
-
-
Class com.mypurecloud.sdk.v2.model.MediaType
class MediaType extends Object implements Serializable-
Serialized Fields
-
type
String type
-
-
-
Class com.mypurecloud.sdk.v2.model.MediaTypeAccess
class MediaTypeAccess extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MediaTypes
class MediaTypes extends Object implements Serializable-
Serialized Fields
-
allow
MediaTypeAccess allow
-
-
-
Class com.mypurecloud.sdk.v2.model.MediaUtilization
class MediaUtilization extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Member
class Member extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MemberEntity
class MemberEntity extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.MemberGroup
class MemberGroup extends Object implements Serializable-
Serialized Fields
-
division
WritableDivision division
-
id
String id
-
memberCount
Integer memberCount
-
name
String name
-
selfUri
String selfUri
-
type
MemberGroup.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.MemberListing
class MemberListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MergeOperation
class MergeOperation extends Object implements Serializable-
Serialized Fields
-
resultingContact
AddressableEntityRef resultingContact
-
sourceContact
AddressableEntityRef sourceContact
-
targetContact
AddressableEntityRef targetContact
-
-
-
Class com.mypurecloud.sdk.v2.model.MergeRequest
class MergeRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Message
class Message extends Object implements Serializable-
Serialized Fields
-
afterCallWork
AfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
agentAssistantId
String agentAssistantId
-
authenticated
Boolean authenticated
-
byoSmsIntegrationId
String byoSmsIntegrationId
-
connectedTime
Date connectedTime
-
direction
Message.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
Message.DisconnectTypeEnum disconnectType
-
errorInfo
ErrorBody errorInfo
-
fromAddress
Address fromAddress
-
held
Boolean held
-
id
String id
-
initialState
Message.InitialStateEnum initialState
-
journeyContext
JourneyContext journeyContext
-
messages
List<MessageDetails> messages
-
peerId
String peerId
-
provider
String provider
-
recipientCountry
String recipientCountry
-
recipientType
String recipientType
-
recordingId
String recordingId
-
scriptId
String scriptId
-
segments
List<Segment> segments
-
startAlertingTime
Date startAlertingTime
-
startHoldTime
Date startHoldTime
-
state
Message.StateEnum state
-
toAddress
Address toAddress
-
type
Message.TypeEnum type
-
wrapup
Wrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.MessageContent
class MessageContent extends Object implements Serializable-
Serialized Fields
-
attachment
ContentAttachment attachment
-
buttonResponse
ContentButtonResponse buttonResponse
-
card
ContentCard card
-
carousel
ContentCarousel carousel
-
contentType
MessageContent.ContentTypeEnum contentType
-
generic
ContentGeneric generic
-
list
ContentList list
-
location
ContentLocation location
-
mention
MessagingRecipient mention
-
postback
ContentPostback postback
-
quickReply
ContentQuickReply quickReply
-
quickReplyV2
ContentQuickReplyV2 quickReplyV2
-
reactions
List<ContentReaction> reactions
-
story
ContentStory story
-
template
ContentNotificationTemplate template
-
text
ContentText text
-
-
-
Class com.mypurecloud.sdk.v2.model.MessageConversation
class MessageConversation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
otherMediaUris
List<String> otherMediaUris
-
participants
List<MessageMediaParticipant> participants
-
recentTransfers
List<TransferResponse> recentTransfers
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.MessageConversationEntityListing
class MessageConversationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessageData
class MessageData extends Object implements Serializable-
Serialized Fields
-
conversationId
String conversationId
-
createdBy
User createdBy
-
direction
MessageData.DirectionEnum direction
-
fromAddress
String fromAddress
-
id
String id
-
media
List<MessageMedia> media
-
messengerType
MessageData.MessengerTypeEnum messengerType
-
name
String name
-
normalizedMessage
ConversationNormalizedMessage normalizedMessage
-
normalizedReceipts
List<ConversationNormalizedMessage> normalizedReceipts
-
providerMessageId
String providerMessageId
-
selfUri
String selfUri
-
status
MessageData.StatusEnum status
-
stickers
List<MessageSticker> stickers
-
textBody
String textBody
-
timestamp
Date timestamp
-
toAddress
String toAddress
-
-
-
Class com.mypurecloud.sdk.v2.model.MessageDetails
class MessageDetails extends Object implements Serializable-
Serialized Fields
-
errorInfo
ErrorBody errorInfo
-
media
List<MessageMedia> media
-
messageId
String messageId
-
messageMetadata
ConversationMessageMetadata messageMetadata
-
messageSegmentCount
Integer messageSegmentCount
-
messageStatus
MessageDetails.MessageStatusEnum messageStatus
-
messageTime
Date messageTime
-
messageURI
String messageURI
-
stickers
List<MessageSticker> stickers
-
-
-
Class com.mypurecloud.sdk.v2.model.MessageEvaluation
class MessageEvaluation extends Object implements Serializable-
Serialized Fields
-
contactAddress
String contactAddress
-
contactColumn
String contactColumn
-
messageType
MessageEvaluation.MessageTypeEnum messageType
-
timestamp
Date timestamp
-
wrapupCodeId
String wrapupCodeId
-
-
-
Class com.mypurecloud.sdk.v2.model.MessageEvent
class MessageEvent extends Object implements Serializable-
Serialized Fields
-
coBrowse
EventCoBrowse coBrowse
-
eventType
MessageEvent.EventTypeEnum eventType
-
presence
EventPresence presence
-
typing
EventTyping typing
-
-
-
Class com.mypurecloud.sdk.v2.model.MessageInfo
class MessageInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessageMedia
class MessageMedia extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessageMediaAttachment
class MessageMediaAttachment extends Object implements Serializable-
Serialized Fields
-
contentLength
Long contentLength
-
id
String id
-
mediaType
MessageMediaAttachment.MediaTypeEnum mediaType
-
name
String name
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.MessageMediaData
class MessageMediaData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessageMediaParticipant
class MessageMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
authenticated
Boolean authenticated
-
connectedTime
Date connectedTime
-
conversationRoutingData
ConversationRoutingData conversationRoutingData
-
direction
MessageMediaParticipant.DirectionEnum direction
-
disconnectType
MessageMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
ErrorInfo errorInfo
-
externalContact
DomainEntityRef externalContact
-
externalOrganization
DomainEntityRef externalOrganization
-
flaggedReason
MessageMediaParticipant.FlaggedReasonEnum flaggedReason
-
fromAddress
Address fromAddress
-
held
Boolean held
-
id
String id
-
journeyContext
JourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
messages
List<MessageDetails> messages
-
monitoredParticipantId
String monitoredParticipantId
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
DomainEntityRef queue
-
recipientCountry
String recipientCountry
-
recipientType
String recipientType
-
script
DomainEntityRef script
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
MessageMediaParticipant.StateEnum state
-
team
DomainEntityRef team
-
toAddress
Address toAddress
-
type
MessageMediaParticipant.TypeEnum type
-
user
DomainEntityRef user
-
wrapup
Wrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.MessageMediaPolicy
class MessageMediaPolicy extends Object implements Serializable-
Serialized Fields
-
actions
PolicyActions actions
-
conditions
MessageMediaPolicyConditions conditions
-
-
-
Class com.mypurecloud.sdk.v2.model.MessageMediaPolicyConditions
class MessageMediaPolicyConditions extends Object implements Serializable-
Serialized Fields
-
customerParticipation
MessageMediaPolicyConditions.CustomerParticipationEnum customerParticipation
-
dateRanges
List<String> dateRanges
-
forQueues
List<Queue> forQueues
-
forUsers
List<User> forUsers
-
languages
List<Language> languages
-
timeAllowed
TimeAllowed timeAllowed
-
wrapupCodes
List<WrapupCode> wrapupCodes
-
-
-
Class com.mypurecloud.sdk.v2.model.MessageSticker
class MessageSticker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessageStickerAttachment
class MessageStickerAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessageTypingEventRequest
class MessageTypingEventRequest extends Object implements Serializable-
Serialized Fields
-
dateSent
Date dateSent
-
typing
ConversationEventTyping typing
-
-
-
Class com.mypurecloud.sdk.v2.model.MessagingCampaign
class MessagingCampaign extends Object implements Serializable-
Serialized Fields
-
alwaysRunning
Boolean alwaysRunning
-
callableTimeSet
DomainEntityRef callableTimeSet
-
campaignStatus
MessagingCampaign.CampaignStatusEnum campaignStatus
-
contactList
DomainEntityRef contactList
-
contactListFilters
List<DomainEntityRef> contactListFilters
-
contactSorts
List<ContactSort> contactSorts
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
division
DomainEntityRef division
-
dncLists
List<DomainEntityRef> dncLists
-
dynamicContactQueueingSettings
DynamicContactQueueingSettings dynamicContactQueueingSettings
-
emailConfig
EmailConfig emailConfig
-
errors
List<RestErrorDetail> errors
-
id
String id
-
messagesPerMinute
Integer messagesPerMinute
-
name
String name
-
ruleSets
List<DomainEntityRef> ruleSets
-
selfUri
String selfUri
-
smsConfig
SmsConfig smsConfig
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.MessagingCampaignDiagnostics
class MessagingCampaignDiagnostics extends Object implements Serializable-
Serialized Fields
-
timeZoneRescheduledContactsCount
Integer timeZoneRescheduledContactsCount
-
-
-
Class com.mypurecloud.sdk.v2.model.MessagingCampaignDivisionView
class MessagingCampaignDivisionView extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessagingCampaignDivisionViewEntityListing
class MessagingCampaignDivisionViewEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessagingCampaignEntityListing
class MessagingCampaignEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessagingCampaignSchedule
class MessagingCampaignSchedule extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
intervals
List<ScheduleInterval> intervals
-
messagingCampaign
DomainEntityRef messagingCampaign
-
name
String name
-
selfUri
String selfUri
-
timeZone
String timeZone
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.MessagingCampaignScheduleEntityListing
class MessagingCampaignScheduleEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessagingIntegration
class MessagingIntegration extends Object implements Serializable-
Serialized Fields
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
messagingSetting
MessagingSettingReference messagingSetting
-
messengerType
MessagingIntegration.MessengerTypeEnum messengerType
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
recipient
DomainEntityRef recipient
-
selfUri
String selfUri
-
status
MessagingIntegration.StatusEnum status
-
supportedContent
SupportedContentReference supportedContent
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.MessagingIntegrationEntityListing
class MessagingIntegrationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessagingRecipient
class MessagingRecipient extends Object implements Serializable-
Serialized Fields
-
additionalIds
List<RecipientAdditionalIdentifier> additionalIds
-
email
String email
-
firstName
String firstName
-
id
String id
-
idType
MessagingRecipient.IdTypeEnum idType
-
image
String image
-
lastName
String lastName
-
nickname
String nickname
-
-
-
Class com.mypurecloud.sdk.v2.model.MessagingSettingReference
class MessagingSettingReference extends Object implements Serializable-
Serialized Fields
-
content
ContentSetting content
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
event
EventSetting event
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
updatedBy
DomainEntityRef updatedBy
-
version
String version
-
-
-
Class com.mypurecloud.sdk.v2.model.MessagingSettingRequestReference
class MessagingSettingRequestReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.MessagingSticker
class MessagingSticker extends Object implements Serializable-
Serialized Fields
-
id
String id
-
messengerType
MessagingSticker.MessengerTypeEnum messengerType
-
name
String name
-
packageName
String packageName
-
providerPackageId
Integer providerPackageId
-
providerStickerId
Integer providerStickerId
-
providerVersion
Long providerVersion
-
selfUri
String selfUri
-
stickerType
MessagingSticker.StickerTypeEnum stickerType
-
uriLocation
String uriLocation
-
-
-
Class com.mypurecloud.sdk.v2.model.MessagingStickerEntityListing
class MessagingStickerEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessagingTemplate
class MessagingTemplate extends Object implements Serializable-
Serialized Fields
-
whatsApp
WhatsAppDefinition whatsApp
-
-
-
Class com.mypurecloud.sdk.v2.model.MessagingTemplateRequest
class MessagingTemplateRequest extends Object implements Serializable-
Serialized Fields
-
parameters
List<TemplateParameter> parameters
-
responseId
String responseId
-
-
-
Class com.mypurecloud.sdk.v2.model.MessengerApps
class MessengerApps extends Object implements Serializable-
Serialized Fields
-
conversations
ConversationAppSettings conversations
-
knowledge
Knowledge knowledge
-
-
-
Class com.mypurecloud.sdk.v2.model.MessengerHomeScreen
class MessengerHomeScreen extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MessengerSettings
class MessengerSettings extends Object implements Serializable-
Serialized Fields
-
apps
MessengerApps apps
-
enabled
Boolean enabled
-
fileUpload
FileUploadSettings fileUpload
-
homeScreen
MessengerHomeScreen homeScreen
-
launcherButton
LauncherButtonSettings launcherButton
-
styles
MessengerStyles styles
-
-
-
Class com.mypurecloud.sdk.v2.model.MessengerStyles
class MessengerStyles extends Object implements Serializable-
Serialized Fields
-
primaryColor
String primaryColor
-
-
-
Class com.mypurecloud.sdk.v2.model.Metabase
class Metabase extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
selfUri
String selfUri
-
state
Metabase.StateEnum state
-
type
Metabase.TypeEnum type
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.MetaData
class MetaData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MetadataDocumentation
class MetadataDocumentation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MetadataPresentation
class MetadataPresentation extends Object implements Serializable-
Serialized Fields
-
schema
MetadataSchema schema
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.MetadataProperty
class MetadataProperty extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MetadataResultEntity
class MetadataResultEntity extends Object implements Serializable-
Serialized Fields
-
description
String description
-
type
String type
-
visibility
MetadataResultEntity.VisibilityEnum visibility
-
-
-
Class com.mypurecloud.sdk.v2.model.MetadataResults
class MetadataResults extends Object implements Serializable-
Serialized Fields
-
entities
List<MetadataResultEntity> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.MetadataSchema
class MetadataSchema extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MeteredAssignmentByAgent
class MeteredAssignmentByAgent extends Object implements Serializable-
Serialized Fields
-
evaluationContextId
String evaluationContextId
-
evaluationForm
EvaluationForm evaluationForm
-
evaluators
List<User> evaluators
-
maxNumberEvaluations
Integer maxNumberEvaluations
-
timeInterval
TimeInterval timeInterval
-
timeZone
String timeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.MeteredEvaluationAssignment
class MeteredEvaluationAssignment extends Object implements Serializable-
Serialized Fields
-
assignToActiveUser
Boolean assignToActiveUser
-
evaluationContextId
String evaluationContextId
-
evaluationForm
EvaluationForm evaluationForm
-
evaluators
List<User> evaluators
-
maxNumberEvaluations
Integer maxNumberEvaluations
-
timeInterval
TimeInterval timeInterval
-
-
-
Class com.mypurecloud.sdk.v2.model.Metric
class Metric extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateUnlinked
LocalDate dateUnlinked
-
externalMetricDefinitionId
String externalMetricDefinitionId
-
id
String id
-
linkedMetric
AddressableEntityRef linkedMetric
-
metricDefinitionId
String metricDefinitionId
-
name
String name
-
objective
Objective objective
-
performanceProfileId
String performanceProfileId
-
precision
Integer precision
-
selfUri
String selfUri
-
sourcePerformanceProfile
PerformanceProfile sourcePerformanceProfile
-
timeDisplayUnit
Metric.TimeDisplayUnitEnum timeDisplayUnit
-
-
-
Class com.mypurecloud.sdk.v2.model.MetricDefinition
class MetricDefinition extends Object implements Serializable-
Serialized Fields
-
defaultObjective
DefaultObjective defaultObjective
-
dividendMetrics
List<String> dividendMetrics
-
divisorMetrics
List<String> divisorMetrics
-
id
String id
-
lockTemplateId
String lockTemplateId
-
mediaTypeFilteringAllowed
Boolean mediaTypeFilteringAllowed
-
name
String name
-
queueFilteringAllowed
Boolean queueFilteringAllowed
-
selfUri
String selfUri
-
shortName
String shortName
-
unitType
MetricDefinition.UnitTypeEnum unitType
-
-
-
Class com.mypurecloud.sdk.v2.model.Metrics
class Metrics extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateUnlinked
LocalDate dateUnlinked
-
enabled
Boolean enabled
-
externalMetricDefinitionId
String externalMetricDefinitionId
-
id
String id
-
linkedMetric
AddressableEntityRef linkedMetric
-
maxPoints
Integer maxPoints
-
metricDefinitionId
String metricDefinitionId
-
metricDefinitionName
String metricDefinitionName
-
name
String name
-
order
Integer order
-
performanceProfileId
String performanceProfileId
-
precision
Integer precision
-
selfUri
String selfUri
-
sourcePerformanceProfile
PerformanceProfile sourcePerformanceProfile
-
templateName
String templateName
-
timeDisplayUnit
Metrics.TimeDisplayUnitEnum timeDisplayUnit
-
unitDefinition
String unitDefinition
-
unitType
Metrics.UnitTypeEnum unitType
-
-
-
Class com.mypurecloud.sdk.v2.model.MetricValueTrendAverage
class MetricValueTrendAverage extends Object implements Serializable-
Serialized Fields
-
dateEndWorkday
LocalDate dateEndWorkday
-
dateReferenceWorkday
LocalDate dateReferenceWorkday
-
dateStartWorkday
LocalDate dateStartWorkday
-
division
Division division
-
metric
AddressableEntityRef metric
-
performanceProfile
AddressableEntityRef performanceProfile
-
result
WorkdayValuesMetricItem result
-
timezone
String timezone
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.MinedIntentsListing
class MinedIntentsListing extends Object implements Serializable-
Serialized Fields
-
entities
List<MinerIntent> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.Miner
class Miner extends Object implements Serializable-
Serialized Fields
-
conversationDataUploaded
Boolean conversationDataUploaded
-
conversationsDateRangeEnd
LocalDate conversationsDateRangeEnd
-
conversationsDateRangeStart
LocalDate conversationsDateRangeStart
-
conversationsFetchedCount
Integer conversationsFetchedCount
-
conversationsValidCount
Integer conversationsValidCount
-
dateCompleted
Date dateCompleted
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateTriggered
Date dateTriggered
-
errorInfo
ErrorInfo errorInfo
-
getminedItemCount
Integer getminedItemCount
-
id
String id
-
language
Miner.LanguageEnum language
-
latestDraftVersion
Draft latestDraftVersion
-
mediaType
Miner.MediaTypeEnum mediaType
-
message
String message
-
minerType
Miner.MinerTypeEnum minerType
-
name
String name
-
participantType
Miner.ParticipantTypeEnum participantType
-
queueIds
List<String> queueIds
-
selfUri
String selfUri
-
status
Miner.StatusEnum status
-
warningInfo
ErrorInfo warningInfo
-
-
-
Class com.mypurecloud.sdk.v2.model.MinerExecuteRequest
class MinerExecuteRequest extends Object implements Serializable-
Serialized Fields
-
dateEnd
LocalDate dateEnd
-
dateStart
LocalDate dateStart
-
mediaType
MinerExecuteRequest.MediaTypeEnum mediaType
-
participantType
MinerExecuteRequest.ParticipantTypeEnum participantType
-
queueIds
List<String> queueIds
-
uploadKey
String uploadKey
-
-
-
Class com.mypurecloud.sdk.v2.model.MinerIntent
class MinerIntent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MinerListing
class MinerListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MinerTopic
class MinerTopic extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MinerTopicPhrase
class MinerTopicPhrase extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MinerTopicsListing
class MinerTopicsListing extends Object implements Serializable-
Serialized Fields
-
entities
List<MinerTopic> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.MinLength
class MinLength extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ModelingProcessingError
class ModelingProcessingError extends Object implements Serializable-
Serialized Fields
-
description
String description
-
internalErrorCode
ModelingProcessingError.InternalErrorCodeEnum internalErrorCode
-
-
-
Class com.mypurecloud.sdk.v2.model.ModelingStatusResponse
class ModelingStatusResponse extends Object implements Serializable-
Serialized Fields
-
errorDetails
List<ModelingProcessingError> errorDetails
-
id
String id
-
modelingResultUri
String modelingResultUri
-
status
ModelingStatusResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.ModelVoid
class ModelVoid extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.MoveManagementUnitRequest
class MoveManagementUnitRequest extends Object implements Serializable-
Serialized Fields
-
businessUnitId
String businessUnitId
-
-
-
Class com.mypurecloud.sdk.v2.model.MoveManagementUnitResponse
class MoveManagementUnitResponse extends Object implements Serializable-
Serialized Fields
-
businessUnit
BusinessUnitReference businessUnit
-
status
MoveManagementUnitResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.MuRescheduleResultWrapper
class MuRescheduleResultWrapper extends Object implements Serializable-
Serialized Fields
-
agentSchedules
List<BuAgentScheduleRescheduleResponse> agentSchedules
-
-
-
Class com.mypurecloud.sdk.v2.model.NamedEntity
class NamedEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NamedEntityAnnotation
class NamedEntityAnnotation extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.NamedEntityDefinition
class NamedEntityDefinition extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NamedEntityTypeBinding
class NamedEntityTypeBinding extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NamedEntityTypeDefinition
class NamedEntityTypeDefinition extends Object implements Serializable-
Serialized Fields
-
description
String description
-
mechanism
NamedEntityTypeMechanism mechanism
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.NamedEntityTypeItem
class NamedEntityTypeItem extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NamedEntityTypeMechanism
class NamedEntityTypeMechanism extends Object implements Serializable-
Serialized Fields
-
items
List<NamedEntityTypeItem> items
-
restricted
Boolean restricted
-
type
NamedEntityTypeMechanism.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.NetworkConnectivity
class NetworkConnectivity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NluConfusionMatrixColumn
class NluConfusionMatrixColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NluConfusionMatrixRow
class NluConfusionMatrixRow extends Object implements Serializable-
Serialized Fields
-
columns
List<NluConfusionMatrixColumn> columns
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.NluDetectionContext
class NluDetectionContext extends Object implements Serializable-
Serialized Fields
-
entity
ContextEntity entity
-
intent
ContextIntent intent
-
-
-
Class com.mypurecloud.sdk.v2.model.NluDetectionInput
class NluDetectionInput extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NluDetectionOutput
class NluDetectionOutput extends Object implements Serializable-
Serialized Fields
-
dialogActs
List<DetectedDialogAct> dialogActs
-
intents
List<DetectedIntent> intents
-
-
-
Class com.mypurecloud.sdk.v2.model.NluDetectionRequest
class NluDetectionRequest extends Object implements Serializable-
Serialized Fields
-
context
NluDetectionContext context
-
input
NluDetectionInput input
-
-
-
Class com.mypurecloud.sdk.v2.model.NluDetectionResponse
class NluDetectionResponse extends Object implements Serializable-
Serialized Fields
-
input
NluDetectionInput input
-
output
NluDetectionOutput output
-
version
NluDomainVersion version
-
-
-
Class com.mypurecloud.sdk.v2.model.NluDomain
class NluDomain extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
draftVersion
NluDomainVersion draftVersion
-
engineVersion
String engineVersion
-
id
String id
-
language
String language
-
lastPublishedVersion
NluDomainVersion lastPublishedVersion
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.NluDomainListing
class NluDomainListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NluDomainVersion
class NluDomainVersion extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
datePublished
Date datePublished
-
dateTrained
Date dateTrained
-
description
String description
-
domain
NluDomain domain
-
entities
List<NamedEntityDefinition> entities
-
entityTypes
List<NamedEntityTypeDefinition> entityTypes
-
evaluationStatus
NluDomainVersion.EvaluationStatusEnum evaluationStatus
-
id
String id
-
intents
List<IntentDefinition> intents
-
language
String language
-
published
Boolean published
-
selfUri
String selfUri
-
trainingStatus
NluDomainVersion.TrainingStatusEnum trainingStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.NluDomainVersionListing
class NluDomainVersionListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NluDomainVersionQualityReport
class NluDomainVersionQualityReport extends Object implements Serializable-
Serialized Fields
-
confusionMatrix
List<NluConfusionMatrixRow> confusionMatrix
-
summary
NluQualityReportSummary summary
-
version
NluDomainVersion version
-
-
-
Class com.mypurecloud.sdk.v2.model.NluDomainVersionTrainingResponse
class NluDomainVersionTrainingResponse extends Object implements Serializable-
Serialized Fields
-
message
String message
-
version
NluDomainVersion version
-
-
-
Class com.mypurecloud.sdk.v2.model.NluFeedbackListing
class NluFeedbackListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NluFeedbackRequest
class NluFeedbackRequest extends Object implements Serializable-
Serialized Fields
-
intents
List<IntentFeedback> intents
-
language
String language
-
text
String text
-
versionId
String versionId
-
-
-
Class com.mypurecloud.sdk.v2.model.NluFeedbackResponse
class NluFeedbackResponse extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
id
String id
-
intents
List<IntentFeedback> intents
-
language
String language
-
selfUri
String selfUri
-
text
String text
-
version
NluDomainVersion version
-
-
-
Class com.mypurecloud.sdk.v2.model.NluInfo
class NluInfo extends Object implements Serializable-
Serialized Fields
-
domain
AddressableEntityRef domain
-
engineVersion
String engineVersion
-
intents
List<Intent> intents
-
nluData
NluDomainVersion nluData
-
version
NluDomainVersion version
-
-
-
Class com.mypurecloud.sdk.v2.model.NluQualityReportSummary
class NluQualityReportSummary extends Object implements Serializable-
Serialized Fields
-
metrics
List<NluQualityReportSummaryMetric> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.NluQualityReportSummaryMetric
class NluQualityReportSummaryMetric extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NluUtterance
class NluUtterance extends Object implements Serializable-
Serialized Fields
-
id
String id
-
segments
List<NluUtteranceSegment> segments
-
-
-
Class com.mypurecloud.sdk.v2.model.NluUtteranceSegment
class NluUtteranceSegment extends Object implements Serializable-
Serialized Fields
-
entity
NamedEntityAnnotation entity
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.Note
class Note extends Object implements Serializable-
Serialized Fields
-
createDate
Date createDate
-
createdBy
User createdBy
-
entityId
String entityId
-
entityType
Note.EntityTypeEnum entityType
-
externalDataSources
List<ExternalDataSource> externalDataSources
-
id
String id
-
modifyDate
Date modifyDate
-
noteText
String noteText
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.NoteListing
class NoteListing extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.NotificationsResponse
class NotificationsResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<WfmUserNotification> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.NotificationTemplateBody
class NotificationTemplateBody extends Object implements Serializable-
Serialized Fields
-
parameters
List<NotificationTemplateParameter> parameters
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.NotificationTemplateHeader
class NotificationTemplateHeader extends Object implements Serializable-
Serialized Fields
-
media
ContentAttachment media
-
parameters
List<NotificationTemplateParameter> parameters
-
text
String text
-
type
NotificationTemplateHeader.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.NotificationTemplateParameter
class NotificationTemplateParameter extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NTPSettings
class NTPSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NuanceApplication
class NuanceApplication extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NuanceBot
class NuanceBot extends Object implements Serializable-
Serialized Fields
-
application
NuanceApplication application
-
channels
List<NuanceChannel> channels
-
credentials
List<NuanceBotCredentials> credentials
-
geography
NuanceGeography geography
-
id
String id
-
integrationId
String integrationId
-
locales
List<String> locales
-
name
String name
-
nuanceEnvironment
NuanceEnvironment nuanceEnvironment
-
nuanceOrganization
NuanceOrganization nuanceOrganization
-
selfUri
String selfUri
-
transferNodes
List<NuanceBotTransferNode> transferNodes
-
variables
List<NuanceBotVariable> variables
-
-
-
Class com.mypurecloud.sdk.v2.model.NuanceBotCredentials
class NuanceBotCredentials extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NuanceBotEntityListing
class NuanceBotEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NuanceBotLaunchSettings
class NuanceBotLaunchSettings extends Object implements Serializable-
Serialized Fields
-
botExecutionConfigurations
List<BotExecutionConfiguration> botExecutionConfigurations
-
-
-
Class com.mypurecloud.sdk.v2.model.NuanceBotTransferNode
class NuanceBotTransferNode extends Object implements Serializable-
Serialized Fields
-
description
String description
-
id
String id
-
name
String name
-
requestVariables
List<NuanceBotVariable> requestVariables
-
type
NuanceBotTransferNode.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.NuanceBotVariable
class NuanceBotVariable extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NuanceChannel
class NuanceChannel extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NuanceEnvironment
class NuanceEnvironment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NuanceGeography
class NuanceGeography extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NuanceMixDlgSettings
class NuanceMixDlgSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NuanceOrganization
class NuanceOrganization extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Number
class Number extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.NumberPlan
class NumberPlan extends Object implements Serializable-
Serialized Fields
-
classification
String classification
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
digitLength
DigitLength digitLength
-
division
Division division
-
id
String id
-
match
String match
-
matchType
String matchType
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
normalizedFormat
String normalizedFormat
-
numbers
List<Number> numbers
-
priority
Integer priority
-
selfUri
String selfUri
-
state
NumberPlan.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.NumericRange
class NumericRange extends Object implements Serializable-
Serialized Fields
-
gt
BigDecimal gt
-
gte
BigDecimal gte
-
lt
BigDecimal lt
-
lte
BigDecimal lte
-
-
-
Class com.mypurecloud.sdk.v2.model.OAuthAuthorization
class OAuthAuthorization extends Object implements Serializable-
Serialized Fields
-
client
OAuthClient client
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
modifiedBy
DomainEntityRef modifiedBy
-
pending
Boolean pending
-
resourceOwner
DomainEntityRef resourceOwner
-
roles
List<String> roles
-
scope
List<String> scope
-
selfUri
String selfUri
-
state
OAuthAuthorization.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.OAuthAuthorizationListing
class OAuthAuthorizationListing extends Object implements Serializable-
Serialized Fields
-
entities
List<OAuthAuthorization> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.OAuthClient
class OAuthClient extends Object implements Serializable-
Serialized Fields
-
accessTokenValiditySeconds
Long accessTokenValiditySeconds
-
authorizedGrantType
OAuthClient.AuthorizedGrantTypeEnum authorizedGrantType
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateToDelete
Date dateToDelete
-
description
String description
-
id
String id
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
registeredRedirectUri
List<String> registeredRedirectUri
-
roleDivisions
List<RoleDivision> roleDivisions
-
roleIds
List<String> roleIds
-
scope
List<String> scope
-
secret
String secret
-
selfUri
String selfUri
-
state
OAuthClient.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.OAuthClientEntityListing
class OAuthClientEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OAuthClientListing
class OAuthClientListing extends Object implements Serializable-
Serialized Fields
-
accessTokenValiditySeconds
Long accessTokenValiditySeconds
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateToDelete
Date dateToDelete
-
description
String description
-
id
String id
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
registeredRedirectUri
List<String> registeredRedirectUri
-
roleDivisions
List<RoleDivision> roleDivisions
-
roleIds
List<String> roleIds
-
scope
List<String> scope
-
secret
String secret
-
selfUri
String selfUri
-
state
OAuthClientListing.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.OAuthClientRequest
class OAuthClientRequest extends Object implements Serializable-
Serialized Fields
-
accessTokenValiditySeconds
Long accessTokenValiditySeconds
-
authorizedGrantType
OAuthClientRequest.AuthorizedGrantTypeEnum authorizedGrantType
-
dateToDelete
Date dateToDelete
-
description
String description
-
name
String name
-
registeredRedirectUri
List<String> registeredRedirectUri
-
roleDivisions
List<RoleDivision> roleDivisions
-
roleIds
List<String> roleIds
-
scope
List<String> scope
-
state
OAuthClientRequest.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.OAuthLastTokenIssued
class OAuthLastTokenIssued extends Object implements Serializable-
Serialized Fields
-
dateIssued
Date dateIssued
-
-
-
Class com.mypurecloud.sdk.v2.model.OAuthProvider
class OAuthProvider extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OAuthProviderEntityListing
class OAuthProviderEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OAuthScope
class OAuthScope extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OAuthScopeListing
class OAuthScopeListing extends Object implements Serializable-
Serialized Fields
-
entities
List<OAuthScope> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.Objective
class Objective extends Object implements Serializable-
Serialized Fields
-
dateStart
LocalDate dateStart
-
enabled
Boolean enabled
-
id
String id
-
mediaTypes
List<Objective.MediaTypesEnum> mediaTypes
-
queues
List<AddressableEntityRef> queues
-
templateId
String templateId
-
topicIdsFilterType
Objective.TopicIdsFilterTypeEnum topicIdsFilterType
-
topics
List<AddressableEntityRef> topics
-
zones
List<ObjectiveZone> zones
-
-
-
Class com.mypurecloud.sdk.v2.model.ObjectiveTemplate
class ObjectiveTemplate extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
zones
List<ObjectiveZone> zones
-
-
-
Class com.mypurecloud.sdk.v2.model.ObjectiveZone
class ObjectiveZone extends Object implements Serializable-
Serialized Fields
-
directionType
ObjectiveZone.DirectionTypeEnum directionType
-
label
String label
-
lowerLimitPoints
Integer lowerLimitPoints
-
lowerLimitValue
Integer lowerLimitValue
-
upperLimitPoints
Integer upperLimitPoints
-
upperLimitValue
Integer upperLimitValue
-
zoneType
ObjectiveZone.ZoneTypeEnum zoneType
-
-
-
Class com.mypurecloud.sdk.v2.model.ObservationMetricData
class ObservationMetricData extends Object implements Serializable-
Serialized Fields
-
metric
String metric
-
observations
List<ObservationValue> observations
-
qualifier
String qualifier
-
stats
StatisticalSummary stats
-
truncated
Boolean truncated
-
-
-
Class com.mypurecloud.sdk.v2.model.ObservationValue
class ObservationValue extends Object implements Serializable-
Serialized Fields
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
ani
String ani
-
conversationId
String conversationId
-
convertedFrom
String convertedFrom
-
convertedTo
String convertedTo
-
direction
ObservationValue.DirectionEnum direction
-
dnis
String dnis
-
observationDate
Date observationDate
-
participantName
String participantName
-
requestedLanguageId
String requestedLanguageId
-
requestedRoutings
List<ObservationValue.RequestedRoutingsEnum> requestedRoutings
-
requestedRoutingSkillIds
List<String> requestedRoutingSkillIds
-
routingPriority
Long routingPriority
-
scoredAgents
List<AnalyticsScoredAgent> scoredAgents
-
sessionId
String sessionId
-
teamId
String teamId
-
usedRouting
ObservationValue.UsedRoutingEnum usedRouting
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.Okta
class Okta extends Object implements Serializable-
Serialized Fields
-
certificate
String certificate
-
certificates
List<String> certificates
-
disabled
Boolean disabled
-
id
String id
-
issuerURI
String issuerURI
-
name
String name
-
relyingPartyIdentifier
String relyingPartyIdentifier
-
selfUri
String selfUri
-
sloBinding
String sloBinding
-
sloURI
String sloURI
-
ssoTargetURI
String ssoTargetURI
-
-
-
Class com.mypurecloud.sdk.v2.model.OneLogin
class OneLogin extends Object implements Serializable-
Serialized Fields
-
certificate
String certificate
-
certificates
List<String> certificates
-
disabled
Boolean disabled
-
id
String id
-
issuerURI
String issuerURI
-
name
String name
-
relyingPartyIdentifier
String relyingPartyIdentifier
-
selfUri
String selfUri
-
sloBinding
String sloBinding
-
sloURI
String sloURI
-
ssoTargetURI
String ssoTargetURI
-
-
-
Class com.mypurecloud.sdk.v2.model.OpenActionFields
class OpenActionFields extends Object implements Serializable-
Serialized Fields
-
configurationFields
Map<String,
Object> configurationFields -
openAction
DomainEntityRef openAction
-
-
-
Class com.mypurecloud.sdk.v2.model.OpenIntegration
class OpenIntegration extends Object implements Serializable-
Serialized Fields
-
createdBy
DomainEntityRef createdBy
-
createError
ErrorBody createError
-
createStatus
OpenIntegration.CreateStatusEnum createStatus
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
messagingSetting
MessagingSettingReference messagingSetting
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
outboundNotificationWebhookSignatureSecretToken
String outboundNotificationWebhookSignatureSecretToken
-
outboundNotificationWebhookUrl
String outboundNotificationWebhookUrl
-
recipient
DomainEntityRef recipient
-
selfUri
String selfUri
-
status
String status
-
supportedContent
SupportedContentReference supportedContent
-
webhookHeaders
Map<String,
String> webhookHeaders
-
-
-
Class com.mypurecloud.sdk.v2.model.OpenIntegrationEntityListing
class OpenIntegrationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OpenIntegrationRequest
class OpenIntegrationRequest extends Object implements Serializable-
Serialized Fields
-
id
String id
-
messagingSetting
MessagingSettingRequestReference messagingSetting
-
name
String name
-
outboundNotificationWebhookSignatureSecretToken
String outboundNotificationWebhookSignatureSecretToken
-
outboundNotificationWebhookUrl
String outboundNotificationWebhookUrl
-
selfUri
String selfUri
-
supportedContent
SupportedContentReference supportedContent
-
webhookHeaders
Map<String,
String> webhookHeaders
-
-
-
Class com.mypurecloud.sdk.v2.model.OpenIntegrationUpdateRequest
class OpenIntegrationUpdateRequest extends Object implements Serializable-
Serialized Fields
-
id
String id
-
messagingSetting
MessagingSettingRequestReference messagingSetting
-
name
String name
-
outboundNotificationWebhookSignatureSecretToken
String outboundNotificationWebhookSignatureSecretToken
-
outboundNotificationWebhookUrl
String outboundNotificationWebhookUrl
-
selfUri
String selfUri
-
supportedContent
SupportedContentReference supportedContent
-
webhookHeaders
Map<String,
String> webhookHeaders
-
-
-
Class com.mypurecloud.sdk.v2.model.OpenMessageContent
class OpenMessageContent extends Object implements Serializable-
Serialized Fields
-
attachment
ConversationContentAttachment attachment
-
contentType
OpenMessageContent.ContentTypeEnum contentType
-
-
-
Class com.mypurecloud.sdk.v2.model.OpenMessagingChannel
class OpenMessagingChannel extends Object implements Serializable-
Serialized Fields
-
from
OpenMessagingFromRecipient from
-
id
String id
-
messageId
String messageId
-
metadata
Object metadata
-
platform
OpenMessagingChannel.PlatformEnum platform
-
time
Date time
-
to
OpenMessagingToRecipient to
-
type
OpenMessagingChannel.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.OpenMessagingFromRecipient
class OpenMessagingFromRecipient extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OpenMessagingToRecipient
class OpenMessagingToRecipient extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OpenNormalizedMessage
class OpenNormalizedMessage extends Object implements Serializable-
Serialized Fields
-
channel
OpenMessagingChannel channel
-
content
List<OpenMessageContent> content
-
direction
OpenNormalizedMessage.DirectionEnum direction
-
id
String id
-
isFinalReceipt
Boolean isFinalReceipt
-
metadata
Map<String,
String> metadata -
reasons
List<ConversationReason> reasons
-
status
OpenNormalizedMessage.StatusEnum status
-
text
String text
-
type
OpenNormalizedMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.Operation
class Operation extends Object implements Serializable-
Serialized Fields
-
actionName
Operation.ActionNameEnum actionName
-
actionStatus
Operation.ActionStatusEnum actionStatus
-
client
DomainEntityRef client
-
complete
Boolean complete
-
errorCode
String errorCode
-
errorDetails
List<Detail> errorDetails
-
errorMessage
String errorMessage
-
errorMessageParams
Map<String,
String> errorMessageParams -
id
String id
-
user
User user
-
-
-
Class com.mypurecloud.sdk.v2.model.OptInSettings
class OptInSettings extends Object implements Serializable-
Serialized Fields
-
keyword
List<String> keyword
-
response
ComplianceResponse response
-
-
-
Class com.mypurecloud.sdk.v2.model.Organization
class Organization extends Object implements Serializable-
Serialized Fields
-
defaultCountryCode
String defaultCountryCode
-
defaultLanguage
String defaultLanguage
-
defaultSiteId
String defaultSiteId
-
domain
String domain
-
features
Map<String,
Boolean> features -
id
String id
-
name
String name
-
productPlatform
Organization.ProductPlatformEnum productPlatform
-
selfUri
String selfUri
-
state
Organization.StateEnum state
-
supportURI
String supportURI
-
thirdPartyOrgName
String thirdPartyOrgName
-
thirdPartyURI
String thirdPartyURI
-
version
Integer version
-
voicemailEnabled
Boolean voicemailEnabled
-
-
-
Class com.mypurecloud.sdk.v2.model.OrganizationFeatures
class OrganizationFeatures extends Object implements Serializable-
Serialized Fields
-
chat
Boolean chat
-
contactCenter
Boolean contactCenter
-
custserv
Boolean custserv
-
directory
Boolean directory
-
hipaa
Boolean hipaa
-
informalPhotos
Boolean informalPhotos
-
pci
Boolean pci
-
purecloud
Boolean purecloud
-
purecloudVoice
Boolean purecloudVoice
-
realtimeCIC
Boolean realtimeCIC
-
ucEnabled
Boolean ucEnabled
-
unifiedCommunications
Boolean unifiedCommunications
-
xmppFederation
Boolean xmppFederation
-
-
-
Class com.mypurecloud.sdk.v2.model.OrganizationPresence
class OrganizationPresence extends Object implements Serializable-
Serialized Fields
-
createdBy
User createdBy
-
createdDate
Date createdDate
-
deactivated
Boolean deactivated
-
id
String id
-
languageLabels
Map<String,
String> languageLabels -
modifiedBy
User modifiedBy
-
modifiedDate
Date modifiedDate
-
name
String name
-
primary
Boolean primary
-
selfUri
String selfUri
-
systemPresence
String systemPresence
-
-
-
Class com.mypurecloud.sdk.v2.model.OrganizationPresenceDefinition
class OrganizationPresenceDefinition extends Object implements Serializable-
Serialized Fields
-
deactivated
Boolean deactivated
-
divisionId
String divisionId
-
id
String id
-
languageLabels
Map<String,
String> languageLabels -
name
String name
-
selfUri
String selfUri
-
systemPresence
OrganizationPresenceDefinition.SystemPresenceEnum systemPresence
-
type
OrganizationPresenceDefinition.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.OrganizationPresenceDefinitionEntityListing
class OrganizationPresenceDefinitionEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<OrganizationPresenceDefinition> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.OrganizationPresenceEntityListing
class OrganizationPresenceEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OrganizationProductEntityListing
class OrganizationProductEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OrganizationRoleEntityListing
class OrganizationRoleEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OrgAuthSettings
class OrgAuthSettings extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.OrgOAuthClient
class OrgOAuthClient extends Object implements Serializable-
Serialized Fields
-
authorizedGrantType
OrgOAuthClient.AuthorizedGrantTypeEnum authorizedGrantType
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
dateToDelete
Date dateToDelete
-
id
String id
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
organization
NamedEntity organization
-
roleDivisions
List<RoleDivision> roleDivisions
-
scope
List<String> scope
-
state
OrgOAuthClient.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.OrgUser
class OrgUser extends Object implements Serializable-
Serialized Fields
-
acdAutoAnswer
Boolean acdAutoAnswer
-
addresses
List<Contact> addresses
-
authorization
UserAuthorization authorization
-
biography
Biography biography
-
certifications
List<String> certifications
-
chat
Chat chat
-
conversationSummary
UserConversationSummary conversationSummary
-
dateLastLogin
Date dateLastLogin
-
department
String department
-
division
Division division
-
email
String email
-
employerInfo
EmployerInfo employerInfo
-
geolocation
Geolocation geolocation
-
groups
List<Group> groups
-
id
String id
-
images
List<UserImage> images
-
integrationPresence
UserPresence integrationPresence
-
languagePreference
String languagePreference
-
languages
List<UserRoutingLanguage> languages
-
lastTokenIssued
OAuthLastTokenIssued lastTokenIssued
-
locations
List<Location> locations
-
manager
User manager
-
name
String name
-
organization
Organization organization
-
outOfOffice
OutOfOffice outOfOffice
-
presence
UserPresence presence
-
primaryContactInfo
List<Contact> primaryContactInfo
-
profileSkills
List<String> profileSkills
-
routingStatus
RoutingStatus routingStatus
-
skills
List<UserRoutingSkill> skills
-
state
OrgUser.StateEnum state
-
station
UserStations station
-
team
Team team
-
title
String title
-
username
String username
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.OrgWhitelistSettings
class OrgWhitelistSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OrphanRecording
class OrphanRecording extends Object implements Serializable-
Serialized Fields
-
createdTime
Date createdTime
-
fileState
OrphanRecording.FileStateEnum fileState
-
id
String id
-
mediaSizeBytes
Long mediaSizeBytes
-
mediaType
OrphanRecording.MediaTypeEnum mediaType
-
name
String name
-
orphanStatus
OrphanRecording.OrphanStatusEnum orphanStatus
-
providerEndpoint
Endpoint providerEndpoint
-
providerType
OrphanRecording.ProviderTypeEnum providerType
-
recording
Recording recording
-
recoveredTime
Date recoveredTime
-
region
OrphanRecording.RegionEnum region
-
selfUri
String selfUri
-
sourceOrphaningId
String sourceOrphaningId
-
-
-
Class com.mypurecloud.sdk.v2.model.OrphanRecordingListing
class OrphanRecordingListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OrphanUpdateRequest
class OrphanUpdateRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OtherProfileAssignment
class OtherProfileAssignment extends Object implements Serializable-
Serialized Fields
-
currentProfile
DomainEntityRef currentProfile
-
id
String id
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundDetailEventTopicOutboundInitEvent
class OutboundDetailEventTopicOutboundInitEvent extends Object implements Serializable-
Serialized Fields
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
ani
String ani
-
conversationExternalContactIds
List<String> conversationExternalContactIds
-
conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
-
conversationId
String conversationId
-
direction
OutboundDetailEventTopicOutboundInitEvent.DirectionEnum direction
-
divisionId
String divisionId
-
dnis
String dnis
-
eventTime
Integer eventTime
-
mediaType
OutboundDetailEventTopicOutboundInitEvent.MediaTypeEnum mediaType
-
messageType
OutboundDetailEventTopicOutboundInitEvent.MessageTypeEnum messageType
-
outboundCampaignId
String outboundCampaignId
-
outboundContactId
String outboundContactId
-
outboundContactListId
String outboundContactListId
-
participantId
String participantId
-
provider
String provider
-
sessionId
String sessionId
-
subject
String subject
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundDomain
class OutboundDomain extends Object implements Serializable-
Serialized Fields
-
cnameVerificationResult
VerificationResult cnameVerificationResult
-
dkimVerificationResult
VerificationResult dkimVerificationResult
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
senderType
OutboundDomain.SenderTypeEnum senderType
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundDomainEntityListing
class OutboundDomainEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignConfigChangeContactSort
class OutboundMessagingMessagingCampaignConfigChangeContactSort extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignConfigChangeEmailConfig
class OutboundMessagingMessagingCampaignConfigChangeEmailConfig extends Object implements Serializable-
Serialized Fields
-
contentTemplate
OutboundMessagingMessagingCampaignConfigChangeResponseRef contentTemplate
-
emailColumns
List<String> emailColumns
-
fromAddress
OutboundMessagingMessagingCampaignConfigChangeFromEmailAddress fromAddress
-
replyToAddress
OutboundMessagingMessagingCampaignConfigChangeReplyToEmailAddress replyToAddress
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignConfigChangeErrorDetail
class OutboundMessagingMessagingCampaignConfigChangeErrorDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignConfigChangeFromEmailAddress
class OutboundMessagingMessagingCampaignConfigChangeFromEmailAddress extends Object implements Serializable-
Serialized Fields
-
domain
OutboundMessagingMessagingCampaignConfigChangeUriReference domain
-
friendlyName
String friendlyName
-
localPart
String localPart
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignConfigChangeMessagingCampaign
class OutboundMessagingMessagingCampaignConfigChangeMessagingCampaign extends Object implements Serializable-
Serialized Fields
-
alwaysRunning
Boolean alwaysRunning
-
callableTimeSet
OutboundMessagingMessagingCampaignConfigChangeUriReference callableTimeSet
-
campaignStatus
OutboundMessagingMessagingCampaignConfigChangeMessagingCampaign.CampaignStatusEnum campaignStatus
-
contactList
OutboundMessagingMessagingCampaignConfigChangeUriReference contactList
-
contactListFilters
List<OutboundMessagingMessagingCampaignConfigChangeUriReference> contactListFilters
-
contactSorts
List<OutboundMessagingMessagingCampaignConfigChangeContactSort> contactSorts
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
division
OutboundMessagingMessagingCampaignConfigChangeUriReference division
-
dncLists
List<OutboundMessagingMessagingCampaignConfigChangeUriReference> dncLists
-
emailConfig
OutboundMessagingMessagingCampaignConfigChangeEmailConfig emailConfig
-
errors
List<OutboundMessagingMessagingCampaignConfigChangeErrorDetail> errors
-
id
String id
-
messagesPerMinute
Integer messagesPerMinute
-
name
String name
-
ruleSets
List<OutboundMessagingMessagingCampaignConfigChangeUriReference> ruleSets
-
smsConfig
OutboundMessagingMessagingCampaignConfigChangeSmsConfig smsConfig
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignConfigChangeObject
class OutboundMessagingMessagingCampaignConfigChangeObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignConfigChangeReplyToEmailAddress
class OutboundMessagingMessagingCampaignConfigChangeReplyToEmailAddress extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignConfigChangeResponseRef
class OutboundMessagingMessagingCampaignConfigChangeResponseRef extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignConfigChangeSmsConfig
class OutboundMessagingMessagingCampaignConfigChangeSmsConfig extends Object implements Serializable-
Serialized Fields
-
contentTemplate
OutboundMessagingMessagingCampaignConfigChangeResponseRef contentTemplate
-
messageColumn
String messageColumn
-
phoneColumn
String phoneColumn
-
senderSmsPhoneNumber
OutboundMessagingMessagingCampaignConfigChangeSmsPhoneNumberRef senderSmsPhoneNumber
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignConfigChangeSmsPhoneNumberRef
class OutboundMessagingMessagingCampaignConfigChangeSmsPhoneNumberRef extends Object implements Serializable-
Serialized Fields
-
phoneNumber
String phoneNumber
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignConfigChangeUriReference
class OutboundMessagingMessagingCampaignConfigChangeUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignProgressEventCampaignProgress
class OutboundMessagingMessagingCampaignProgressEventCampaignProgress extends Object implements Serializable-
Serialized Fields
-
additionalProperties
Map<String,
Object> additionalProperties -
campaign
OutboundMessagingMessagingCampaignProgressEventUriReference campaign
-
numberOfContactsCalled
BigDecimal numberOfContactsCalled
-
numberOfContactsMessaged
BigDecimal numberOfContactsMessaged
-
percentage
Integer percentage
-
totalNumberOfContacts
BigDecimal totalNumberOfContacts
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignProgressEventObject
class OutboundMessagingMessagingCampaignProgressEventObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutboundMessagingMessagingCampaignProgressEventUriReference
class OutboundMessagingMessagingCampaignProgressEventUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutboundRoute
class OutboundRoute extends Object implements Serializable-
Serialized Fields
-
classificationTypes
List<String> classificationTypes
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
distribution
OutboundRoute.DistributionEnum distribution
-
division
Division division
-
enabled
Boolean enabled
-
externalTrunkBases
List<DomainEntityRef> externalTrunkBases
-
id
String id
-
managed
Boolean managed
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
selfUri
String selfUri
-
site
Site site
-
state
OutboundRoute.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundRouteBase
class OutboundRouteBase extends Object implements Serializable-
Serialized Fields
-
classificationTypes
List<String> classificationTypes
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
distribution
OutboundRouteBase.DistributionEnum distribution
-
division
Division division
-
enabled
Boolean enabled
-
externalTrunkBases
List<DomainEntityRef> externalTrunkBases
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
selfUri
String selfUri
-
state
OutboundRouteBase.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.OutboundRouteBaseEntityListing
class OutboundRouteBaseEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutboundRouteEntityListing
class OutboundRouteEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutboundSettings
class OutboundSettings extends Object implements Serializable-
Serialized Fields
-
abandonSeconds
Double abandonSeconds
-
automaticTimeZoneMapping
AutomaticTimeZoneMappingSettings automaticTimeZoneMapping
-
complianceAbandonRateDenominator
OutboundSettings.ComplianceAbandonRateDenominatorEnum complianceAbandonRateDenominator
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
maxCallsPerAgent
Integer maxCallsPerAgent
-
maxConfigurableCallsPerAgent
Integer maxConfigurableCallsPerAgent
-
maxLineUtilization
Double maxLineUtilization
-
name
String name
-
rescheduleTimeZoneSkippedContacts
Boolean rescheduleTimeZoneSkippedContacts
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.Outcome
class Outcome extends Object implements Serializable-
Serialized Fields
-
associatedValueField
AssociatedValueField associatedValueField
-
context
Context context
-
createdDate
Date createdDate
-
description
String description
-
displayName
String displayName
-
id
String id
-
isActive
Boolean isActive
-
isPositive
Boolean isPositive
-
journey
Journey journey
-
modifiedDate
Date modifiedDate
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomeAchievedEvent
class OutcomeAchievedEvent extends Object implements Serializable-
Serialized Fields
-
browser
Browser browser
-
device
Device device
-
geolocation
JourneyGeolocation geolocation
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
mktCampaign
JourneyCampaign mktCampaign
-
outcome
OutcomeAchievedEventOutcome outcome
-
userAgentString
String userAgentString
-
visitCreatedDate
Date visitCreatedDate
-
visitReferrer
Referrer visitReferrer
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomeAchievedEventOutcome
class OutcomeAchievedEventOutcome extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutcomeAchievement
class OutcomeAchievement extends Object implements Serializable-
Serialized Fields
-
achievedDate
Date achievedDate
-
outcome
AchievedOutcome outcome
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomeAttributionAsyncResponse
class OutcomeAttributionAsyncResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutcomeAttributionJobStateResponse
class OutcomeAttributionJobStateResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutcomeAttributionListing
class OutcomeAttributionListing extends Object implements Serializable-
Serialized Fields
-
entities
List<OutcomeAttributionRequest> entities
-
percentFailedThreshold
Integer percentFailedThreshold
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomeAttributionRequest
class OutcomeAttributionRequest extends Object implements Serializable-
Serialized Fields
-
associatedValue
BigDecimal associatedValue
-
createdDate
Date createdDate
-
externalContactId
String externalContactId
-
outcomeId
String outcomeId
-
touchpoints
List<Touchpoint> touchpoints
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomeAttributionResponseListing
class OutcomeAttributionResponseListing extends Object implements Serializable-
Serialized Fields
-
entities
List<OutcomeAttributionResultsResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomeAttributionResultsResponse
class OutcomeAttributionResultsResponse extends Object implements Serializable-
Serialized Fields
-
associatedValue
BigDecimal associatedValue
-
createdDate
Date createdDate
-
externalContactId
String externalContactId
-
index
Integer index
-
message
String message
-
outcomeId
String outcomeId
-
state
OutcomeAttributionResultsResponse.StateEnum state
-
touchpoints
List<TouchpointResponse> touchpoints
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomeConfig
class OutcomeConfig extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutcomeEventScore
class OutcomeEventScore extends Object implements Serializable-
Serialized Fields
-
outcome
AddressableEntityRef outcome
-
percentile
Integer percentile
-
probability
Float probability
-
sessionMaxPercentile
Integer sessionMaxPercentile
-
sessionMaxProbability
Float sessionMaxProbability
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomeListing
class OutcomeListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutcomePercentileCondition
class OutcomePercentileCondition extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutcomePredictor
class OutcomePredictor extends Object implements Serializable-
Serialized Fields
-
id
String id
-
outcome
OutcomeRef outcome
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomePredictorListing
class OutcomePredictorListing extends Object implements Serializable-
Serialized Fields
-
entities
List<OutcomePredictor> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomePredictorRequest
class OutcomePredictorRequest extends Object implements Serializable-
Serialized Fields
-
outcome
OutcomeRefRequest outcome
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomeProbabilityCondition
class OutcomeProbabilityCondition extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutcomeRef
class OutcomeRef extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutcomeRefRequest
class OutcomeRefRequest extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.OutcomeScoresResult
class OutcomeScoresResult extends Object implements Serializable-
Serialized Fields
-
modifiedDate
Date modifiedDate
-
outcomeScores
List<OutcomeEventScore> outcomeScores
-
-
-
Class com.mypurecloud.sdk.v2.model.OutOfOffice
class OutOfOffice extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.OutOfOfficeEventOutOfOffice
class OutOfOfficeEventOutOfOffice extends Object implements Serializable-
Serialized Fields
-
active
Boolean active
-
endDate
Date endDate
-
indefinite
Boolean indefinite
-
startDate
Date startDate
-
user
OutOfOfficeEventUser user
-
-
-
Class com.mypurecloud.sdk.v2.model.OutOfOfficeEventUser
class OutOfOfficeEventUser extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.OverallBestPoints
class OverallBestPoints extends Object implements Serializable-
Serialized Fields
-
bestPoints
List<OverallBestPointsItem> bestPoints
-
division
Division division
-
performanceProfile
AddressableEntityRef performanceProfile
-
-
-
Class com.mypurecloud.sdk.v2.model.OverallBestPointsItem
class OverallBestPointsItem extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
dateEndWorkday
LocalDate dateEndWorkday
-
dateStartWorkday
LocalDate dateStartWorkday
-
granularityType
OverallBestPointsItem.GranularityTypeEnum granularityType
-
points
Integer points
-
users
List<UserReference> users
-
-
-
Class com.mypurecloud.sdk.v2.model.Page
class Page extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PagedNamespaceListing
class PagedNamespaceListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PagelessDomainEntityListingEvaluationVersion
class PagelessDomainEntityListingEvaluationVersion extends Object implements Serializable-
Serialized Fields
-
entities
List<EvaluationVersion> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.PagingSpec
class PagingSpec extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Parameter
class Parameter extends Object implements Serializable-
Serialized Fields
-
domain
Parameter.DomainEnum domain
-
name
String name
-
parameterType
Parameter.ParameterTypeEnum parameterType
-
required
Boolean required
-
-
-
Class com.mypurecloud.sdk.v2.model.ParsedCertificate
class ParsedCertificate extends Object implements Serializable-
Serialized Fields
-
certificateDetails
List<CertificateDetails> certificateDetails
-
-
-
Class com.mypurecloud.sdk.v2.model.Participant
class Participant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
ani
String ani
-
aniName
String aniName
-
attributes
Map<String,
String> attributes -
bargedParticipantId
String bargedParticipantId
-
callbacks
List<Callback> callbacks
-
calls
List<Call> calls
-
chats
List<ConversationChat> chats
-
coachedParticipantId
String coachedParticipantId
-
cobrowsesessions
List<Cobrowsesession> cobrowsesessions
-
connectedTime
Date connectedTime
-
consultParticipantId
String consultParticipantId
-
conversationRoutingData
ConversationRoutingData conversationRoutingData
-
dnis
String dnis
-
emails
List<Email> emails
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
evaluations
List<Evaluation> evaluations
-
externalContactId
String externalContactId
-
externalOrganizationId
String externalOrganizationId
-
flaggedReason
Participant.FlaggedReasonEnum flaggedReason
-
groupId
String groupId
-
id
String id
-
locale
String locale
-
mediaRoles
List<String> mediaRoles
-
messages
List<Message> messages
-
monitoredParticipantId
String monitoredParticipantId
-
name
String name
-
participantType
String participantType
-
purpose
String purpose
-
queueId
String queueId
-
queueName
String queueName
-
screenRecordingState
Participant.ScreenRecordingStateEnum screenRecordingState
-
screenshares
List<Screenshare> screenshares
-
socialExpressions
List<SocialExpression> socialExpressions
-
startAcwTime
Date startAcwTime
-
startTime
Date startTime
-
teamId
String teamId
-
userId
String userId
-
userUri
String userUri
-
videos
List<Video> videos
-
wrapup
Wrapup wrapup
-
wrapupPrompt
Participant.WrapupPromptEnum wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ParticipantAttributes
class ParticipantAttributes extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ParticipantBasic
class ParticipantBasic extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
ani
String ani
-
aniName
String aniName
-
attributes
Map<String,
String> attributes -
bargedParticipantId
String bargedParticipantId
-
callbacks
List<CallbackBasic> callbacks
-
calls
List<CallBasic> calls
-
chats
List<ConversationChat> chats
-
coachedParticipantId
String coachedParticipantId
-
cobrowsesessions
List<Cobrowsesession> cobrowsesessions
-
connectedTime
Date connectedTime
-
consultParticipantId
String consultParticipantId
-
conversationRoutingData
ConversationRoutingData conversationRoutingData
-
dnis
String dnis
-
emails
List<Email> emails
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
evaluations
List<Evaluation> evaluations
-
externalContactId
String externalContactId
-
externalOrganizationId
String externalOrganizationId
-
flaggedReason
ParticipantBasic.FlaggedReasonEnum flaggedReason
-
groupId
String groupId
-
id
String id
-
locale
String locale
-
mediaRoles
List<String> mediaRoles
-
messages
List<Message> messages
-
monitoredParticipantId
String monitoredParticipantId
-
name
String name
-
participantType
String participantType
-
purpose
String purpose
-
queueId
String queueId
-
queueName
String queueName
-
screenRecordingState
ParticipantBasic.ScreenRecordingStateEnum screenRecordingState
-
screenshares
List<Screenshare> screenshares
-
socialExpressions
List<SocialExpression> socialExpressions
-
startAcwTime
Date startAcwTime
-
startTime
Date startTime
-
teamId
String teamId
-
userId
String userId
-
userUri
String userUri
-
videos
List<Video> videos
-
wrapup
Wrapup wrapup
-
wrapupPrompt
ParticipantBasic.WrapupPromptEnum wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.ParticipantInfo
class ParticipantInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ParticipantMetrics
class ParticipantMetrics extends Object implements Serializable-
Serialized Fields
-
acdDurationPercentage
Double acdDurationPercentage
-
agentDurationPercentage
Double agentDurationPercentage
-
customerDurationPercentage
Double customerDurationPercentage
-
ivrDurationPercentage
Double ivrDurationPercentage
-
otherDurationPercentage
Double otherDurationPercentage
-
overtalkCount
Integer overtalkCount
-
overtalkDurationPercentage
Double overtalkDurationPercentage
-
silenceDurationPercentage
Double silenceDurationPercentage
-
-
-
Class com.mypurecloud.sdk.v2.model.PasswordRequirements
class PasswordRequirements extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.PatchAction
class PatchAction extends Object implements Serializable-
Serialized Fields
-
actionTargetId
String actionTargetId
-
actionTemplate
ActionMapActionTemplate actionTemplate
-
architectFlowFields
ArchitectFlowFields architectFlowFields
-
isPacingEnabled
Boolean isPacingEnabled
-
mediaType
PatchAction.MediaTypeEnum mediaType
-
openActionFields
OpenActionFields openActionFields
-
props
PatchActionProperties props
-
webMessagingOfferFields
PatchWebMessagingOfferFields webMessagingOfferFields
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchActionMap
class PatchActionMap extends Object implements Serializable-
Serialized Fields
-
action
PatchAction action
-
actionMapScheduleGroups
PatchActionMapScheduleGroups actionMapScheduleGroups
-
activation
Activation activation
-
createdDate
Date createdDate
-
displayName
String displayName
-
endDate
Date endDate
-
id
String id
-
ignoreFrequencyCap
Boolean ignoreFrequencyCap
-
isActive
Boolean isActive
-
modifiedDate
Date modifiedDate
-
pageUrlConditions
List<UrlCondition> pageUrlConditions
-
selfUri
String selfUri
-
startDate
Date startDate
-
triggerWithEventConditions
List<EventCondition> triggerWithEventConditions
-
triggerWithOutcomePercentileConditions
List<OutcomePercentileCondition> triggerWithOutcomePercentileConditions
-
triggerWithOutcomeProbabilityConditions
List<OutcomeProbabilityCondition> triggerWithOutcomeProbabilityConditions
-
triggerWithSegments
List<String> triggerWithSegments
-
version
Integer version
-
weight
Integer weight
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchActionMapScheduleGroups
class PatchActionMapScheduleGroups extends Object implements Serializable-
Serialized Fields
-
actionMapScheduleGroup
ActionMapScheduleGroup actionMapScheduleGroup
-
emergencyActionMapScheduleGroup
ActionMapScheduleGroup emergencyActionMapScheduleGroup
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchActionProperties
class PatchActionProperties extends Object implements Serializable-
Serialized Fields
-
webchatAcceptText
String webchatAcceptText
-
webchatDeclineText
String webchatDeclineText
-
webchatPrompt
String webchatPrompt
-
webchatSurvey
PatchActionSurvey webchatSurvey
-
webchatTitleText
String webchatTitleText
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchActionSurvey
class PatchActionSurvey extends Object implements Serializable-
Serialized Fields
-
questions
List<PatchSurveyQuestion> questions
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchActionTarget
class PatchActionTarget extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
serviceLevel
ServiceLevel serviceLevel
-
shortAbandonThreshold
Integer shortAbandonThreshold
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchActionTemplate
class PatchActionTemplate extends Object implements Serializable-
Serialized Fields
-
contentOffer
PatchContentOffer contentOffer
-
description
String description
-
mediaType
PatchActionTemplate.MediaTypeEnum mediaType
-
name
String name
-
state
PatchActionTemplate.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchBuReschedulingOptionsManagementUnitRequest
class PatchBuReschedulingOptionsManagementUnitRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PatchBuReschedulingOptionsRequest
class PatchBuReschedulingOptionsRequest extends Object implements Serializable-
Serialized Fields
-
managementUnits
List<PatchBuReschedulingOptionsManagementUnitRequest> managementUnits
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchBuScheduleRunRequest
class PatchBuScheduleRunRequest extends Object implements Serializable-
Serialized Fields
-
reschedulingOptions
PatchBuReschedulingOptionsRequest reschedulingOptions
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchCallbackRequest
class PatchCallbackRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PatchCallbackResponse
class PatchCallbackResponse extends Object implements Serializable-
Serialized Fields
-
callbackIdentifiers
List<CallbackIdentifier> callbackIdentifiers
-
conversation
DomainEntityRef conversation
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchCallToAction
class PatchCallToAction extends Object implements Serializable-
Serialized Fields
-
target
PatchCallToAction.TargetEnum target
-
text
String text
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchCloseButtonStyleProperties
class PatchCloseButtonStyleProperties extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PatchContentOffer
class PatchContentOffer extends Object implements Serializable-
Serialized Fields
-
body
String body
-
callToAction
PatchCallToAction callToAction
-
displayMode
PatchContentOffer.DisplayModeEnum displayMode
-
headline
String headline
-
imageUrl
String imageUrl
-
layoutMode
PatchContentOffer.LayoutModeEnum layoutMode
-
style
PatchContentOfferStylingConfiguration style
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchContentOfferStyleProperties
class PatchContentOfferStyleProperties extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PatchContentOfferStylingConfiguration
class PatchContentOfferStylingConfiguration extends Object implements Serializable-
Serialized Fields
-
body
PatchTextStyleProperties body
-
closeButton
PatchCloseButtonStyleProperties closeButton
-
ctaButton
PatchCtaButtonStyleProperties ctaButton
-
headline
PatchTextStyleProperties headline
-
offer
PatchContentOfferStyleProperties offer
-
position
PatchContentPositionProperties position
-
title
PatchTextStyleProperties title
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchContentPositionProperties
class PatchContentPositionProperties extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PatchCtaButtonStyleProperties
class PatchCtaButtonStyleProperties extends Object implements Serializable-
Serialized Fields
-
backgroundColor
String backgroundColor
-
color
String color
-
font
String font
-
fontSize
String fontSize
-
textAlign
PatchCtaButtonStyleProperties.TextAlignEnum textAlign
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchExternalSegment
class PatchExternalSegment extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchIntegrationAction
class PatchIntegrationAction extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchIntegrationActionFields
class PatchIntegrationActionFields extends Object implements Serializable-
Serialized Fields
-
integrationAction
PatchIntegrationAction integrationAction
-
requestMappings
List<RequestMapping> requestMappings
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchOutcome
class PatchOutcome extends Object implements Serializable-
Serialized Fields
-
associatedValueField
AssociatedValueField associatedValueField
-
context
Context context
-
createdDate
Date createdDate
-
description
String description
-
displayName
String displayName
-
id
String id
-
isActive
Boolean isActive
-
isPositive
Boolean isPositive
-
journey
Journey journey
-
modifiedDate
Date modifiedDate
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchPredictorRequest
class PatchPredictorRequest extends Object implements Serializable-
Serialized Fields
-
routingTimeoutSeconds
Integer routingTimeoutSeconds
-
schedule
PredictorSchedule schedule
-
workloadBalancingConfig
PredictorWorkloadBalancing workloadBalancingConfig
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchSegment
class PatchSegment extends Object implements Serializable-
Serialized Fields
-
assignmentExpirationDays
Integer assignmentExpirationDays
-
color
String color
-
context
Context context
-
createdDate
Date createdDate
-
description
String description
-
displayName
String displayName
-
externalSegment
PatchExternalSegment externalSegment
-
id
String id
-
isActive
Boolean isActive
-
journey
Journey journey
-
modifiedDate
Date modifiedDate
-
selfUri
String selfUri
-
shouldDisplayToAgent
Boolean shouldDisplayToAgent
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchShiftTradeRequest
class PatchShiftTradeRequest extends Object implements Serializable-
Serialized Fields
-
acceptableIntervals
ListWrapperInterval acceptableIntervals
-
expiration
ValueWrapperDate expiration
-
metadata
WfmVersionedEntityMetadata metadata
-
receivingUserId
ValueWrapperString receivingUserId
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchSurveyQuestion
class PatchSurveyQuestion extends Object implements Serializable-
Serialized Fields
-
choices
List<String> choices
-
customerProperty
PatchSurveyQuestion.CustomerPropertyEnum customerProperty
-
isMandatory
Boolean isMandatory
-
label
String label
-
type
PatchSurveyQuestion.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchTextStyleProperties
class PatchTextStyleProperties extends Object implements Serializable-
Serialized Fields
-
color
String color
-
font
String font
-
fontSize
String fontSize
-
textAlign
PatchTextStyleProperties.TextAlignEnum textAlign
-
-
-
Class com.mypurecloud.sdk.v2.model.PatchUser
class PatchUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PatchWebMessagingOfferFields
class PatchWebMessagingOfferFields extends Object implements Serializable-
Serialized Fields
-
architectFlow
AddressableEntityRef architectFlow
-
offerText
String offerText
-
-
-
Class com.mypurecloud.sdk.v2.model.PerformanceProfile
class PerformanceProfile extends Object implements Serializable-
Serialized Fields
-
active
Boolean active
-
dateCreated
Date dateCreated
-
description
String description
-
division
Division division
-
id
String id
-
maxLeaderboardRankSize
Integer maxLeaderboardRankSize
-
memberCount
Integer memberCount
-
metricOrders
List<String> metricOrders
-
name
String name
-
reportingIntervals
List<ReportingInterval> reportingIntervals
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.PermissionCollectionEntityListing
class PermissionCollectionEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PermissionDetails
class PermissionDetails extends Object implements Serializable-
Serialized Fields
-
allowsCurrentUser
Boolean allowsCurrentUser
-
enforced
Boolean enforced
-
permissions
List<String> permissions
-
type
PermissionDetails.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.Permissions
class Permissions extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Phone
class Phone extends Object implements Serializable-
Serialized Fields
-
capabilities
PhoneCapabilities capabilities
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
id
String id
-
lineBaseSettings
DomainEntityRef lineBaseSettings
-
lines
List<Line> lines
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
phoneBaseSettings
PhoneBaseSettings phoneBaseSettings
-
phoneMetaBase
DomainEntityRef phoneMetaBase
-
primaryEdge
Edge primaryEdge
-
properties
Map<String,
Object> properties -
secondaryEdge
Edge secondaryEdge
-
secondaryStatus
PhoneStatus secondaryStatus
-
selfUri
String selfUri
-
site
DomainEntityRef site
-
state
Phone.StateEnum state
-
status
PhoneStatus status
-
userAgentInfo
UserAgentInfo userAgentInfo
-
version
Integer version
-
webRtcUser
DomainEntityRef webRtcUser
-
-
-
Class com.mypurecloud.sdk.v2.model.PhoneBase
class PhoneBase extends Object implements Serializable-
Serialized Fields
-
capabilities
PhoneCapabilities capabilities
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
id
String id
-
lines
List<LineBase> lines
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
phoneMetaBase
DomainEntityRef phoneMetaBase
-
properties
Map<String,
Object> properties -
selfUri
String selfUri
-
state
PhoneBase.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.PhoneBaseEntityListing
class PhoneBaseEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneBaseSettings
class PhoneBaseSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneCapabilities
class PhoneCapabilities extends Object implements Serializable-
Serialized Fields
-
allowReboot
Boolean allowReboot
-
cdm
Boolean cdm
-
dualRegisters
Boolean dualRegisters
-
hardwareIdType
String hardwareIdType
-
mediaCodecs
List<PhoneCapabilities.MediaCodecsEnum> mediaCodecs
-
noCloudProvisioning
Boolean noCloudProvisioning
-
noRebalance
Boolean noRebalance
-
provisions
Boolean provisions
-
registers
Boolean registers
-
-
-
Class com.mypurecloud.sdk.v2.model.PhoneChangeTopicEdgeReference
class PhoneChangeTopicEdgeReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneChangeTopicLineStatus
class PhoneChangeTopicLineStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneChangeTopicPhone
class PhoneChangeTopicPhone extends Object implements Serializable-
Serialized Fields
-
id
String id
-
secondaryStatus
PhoneChangeTopicPhoneStatus secondaryStatus
-
status
PhoneChangeTopicPhoneStatus status
-
userAgentInfo
PhoneChangeTopicUserAgentInfo userAgentInfo
-
-
-
Class com.mypurecloud.sdk.v2.model.PhoneChangeTopicPhoneStatus
class PhoneChangeTopicPhoneStatus extends Object implements Serializable-
Serialized Fields
-
edge
PhoneChangeTopicEdgeReference edge
-
eventCreationTime
Date eventCreationTime
-
id
String id
-
lineStatuses
List<PhoneChangeTopicLineStatus> lineStatuses
-
operationalStatus
PhoneChangeTopicPhoneStatus.OperationalStatusEnum operationalStatus
-
provision
PhoneChangeTopicProvisionInfo provision
-
-
-
Class com.mypurecloud.sdk.v2.model.PhoneChangeTopicProvisionInfo
class PhoneChangeTopicProvisionInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneChangeTopicUserAgentInfo
class PhoneChangeTopicUserAgentInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneColumn
class PhoneColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneEntityListing
class PhoneEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneEstablishedEvent
class PhoneEstablishedEvent extends Object implements Serializable-
Serialized Fields
-
ani
String ani
-
communicationId
String communicationId
-
conversationId
String conversationId
-
dnis
String dnis
-
eventDateTime
Date eventDateTime
-
eventId
String eventId
-
initialConfiguration
InitialConfiguration initialConfiguration
-
phoneNumber
String phoneNumber
-
sourceConfiguration
SourceConfiguration sourceConfiguration
-
-
-
Class com.mypurecloud.sdk.v2.model.PhoneMetaBaseEntityListing
class PhoneMetaBaseEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneNumber
class PhoneNumber extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneNumberColumn
class PhoneNumberColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneNumberStatus
class PhoneNumberStatus extends Object implements Serializable-
Serialized Fields
-
callable
Boolean callable
-
-
-
Class com.mypurecloud.sdk.v2.model.PhonesReboot
class PhonesReboot extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhoneStatus
class PhoneStatus extends Object implements Serializable-
Serialized Fields
-
edge
DomainEntityRef edge
-
edgesStatus
PhoneStatus.EdgesStatusEnum edgesStatus
-
eventCreationTime
String eventCreationTime
-
id
String id
-
lineStatuses
List<LineStatus> lineStatuses
-
name
String name
-
operationalStatus
PhoneStatus.OperationalStatusEnum operationalStatus
-
phoneAssignmentToEdgeType
PhoneStatus.PhoneAssignmentToEdgeTypeEnum phoneAssignmentToEdgeType
-
provision
ProvisionInfo provision
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.PhoneTransferEvent
class PhoneTransferEvent extends Object implements Serializable-
Serialized Fields
-
commandId
String commandId
-
conversationId
String conversationId
-
destinationPhoneNumber
String destinationPhoneNumber
-
eventDateTime
Date eventDateTime
-
eventId
String eventId
-
initiatingCommunicationId
String initiatingCommunicationId
-
objectCommunicationId
String objectCommunicationId
-
targetCommunicationId
String targetCommunicationId
-
transferType
PhoneTransferEvent.TransferTypeEnum transferType
-
-
-
Class com.mypurecloud.sdk.v2.model.Phrase
class Phrase extends Object implements Serializable-
Serialized Fields
-
sentiment
Phrase.SentimentEnum sentiment
-
strictness
Phrase.StrictnessEnum strictness
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.PhraseAssociations
class PhraseAssociations extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PhysicalInterfaceEntityListing
class PhysicalInterfaceEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PINConfiguration
class PINConfiguration extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PingIdentity
class PingIdentity extends Object implements Serializable-
Serialized Fields
-
certificate
String certificate
-
certificates
List<String> certificates
-
disabled
Boolean disabled
-
id
String id
-
issuerURI
String issuerURI
-
name
String name
-
relyingPartyIdentifier
String relyingPartyIdentifier
-
selfUri
String selfUri
-
sloBinding
String sloBinding
-
sloURI
String sloURI
-
ssoTargetURI
String ssoTargetURI
-
-
-
Class com.mypurecloud.sdk.v2.model.PlanningGroup
class PlanningGroup extends Object implements Serializable-
Serialized Fields
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
name
String name
-
routePaths
List<RoutePathResponse> routePaths
-
selfUri
String selfUri
-
serviceGoalTemplate
ServiceGoalTemplateReference serviceGoalTemplate
-
-
-
Class com.mypurecloud.sdk.v2.model.PlanningGroupList
class PlanningGroupList extends Object implements Serializable-
Serialized Fields
-
entities
List<PlanningGroup> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.PlanningGroupReference
class PlanningGroupReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PlanningPeriodSettings
class PlanningPeriodSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Policy
class Policy extends Object implements Serializable-
Serialized Fields
-
actions
PolicyActions actions
-
conditions
PolicyConditions conditions
-
createdDate
Date createdDate
-
description
String description
-
enabled
Boolean enabled
-
id
String id
-
mediaPolicies
MediaPolicies mediaPolicies
-
modifiedDate
Date modifiedDate
-
name
String name
-
order
Integer order
-
policyErrors
PolicyErrors policyErrors
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.PolicyActions
class PolicyActions extends Object implements Serializable-
Serialized Fields
-
alwaysDelete
Boolean alwaysDelete
-
assignCalibrations
List<CalibrationAssignment> assignCalibrations
-
assignEvaluations
List<EvaluationAssignment> assignEvaluations
-
assignMeteredAssignmentByAgent
List<MeteredAssignmentByAgent> assignMeteredAssignmentByAgent
-
assignMeteredEvaluations
List<MeteredEvaluationAssignment> assignMeteredEvaluations
-
assignSurveys
List<SurveyAssignment> assignSurveys
-
deleteRecording
Boolean deleteRecording
-
initiateScreenRecording
InitiateScreenRecording initiateScreenRecording
-
integrationExport
IntegrationExport integrationExport
-
mediaTranscriptions
List<MediaTranscription> mediaTranscriptions
-
retainRecording
Boolean retainRecording
-
retentionDuration
RetentionDuration retentionDuration
-
-
-
Class com.mypurecloud.sdk.v2.model.PolicyConditions
class PolicyConditions extends Object implements Serializable-
Serialized Fields
-
customerParticipation
PolicyConditions.CustomerParticipationEnum customerParticipation
-
dateRanges
List<String> dateRanges
-
directions
List<PolicyConditions.DirectionsEnum> directions
-
duration
DurationCondition duration
-
forQueues
List<Queue> forQueues
-
forUsers
List<User> forUsers
-
mediaTypes
List<PolicyConditions.MediaTypesEnum> mediaTypes
-
timeAllowed
TimeAllowed timeAllowed
-
wrapupCodes
List<WrapupCode> wrapupCodes
-
-
-
Class com.mypurecloud.sdk.v2.model.PolicyCreate
class PolicyCreate extends Object implements Serializable-
Serialized Fields
-
actions
PolicyActions actions
-
conditions
PolicyConditions conditions
-
createdDate
Date createdDate
-
description
String description
-
enabled
Boolean enabled
-
id
String id
-
mediaPolicies
MediaPolicies mediaPolicies
-
modifiedDate
Date modifiedDate
-
name
String name
-
order
Integer order
-
policyErrors
PolicyErrors policyErrors
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.PolicyEntityListing
class PolicyEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PolicyErrorMessage
class PolicyErrorMessage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PolicyErrors
class PolicyErrors extends Object implements Serializable-
Serialized Fields
-
policyErrorMessages
List<PolicyErrorMessage> policyErrorMessages
-
-
-
Class com.mypurecloud.sdk.v2.model.PolicyUpdate
class PolicyUpdate extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
-
-
Class com.mypurecloud.sdk.v2.model.PositionSettings
class PositionSettings extends Object implements Serializable-
Serialized Fields
-
alignment
PositionSettings.AlignmentEnum alignment
-
bottomSpace
Integer bottomSpace
-
sideSpace
Integer sideSpace
-
-
-
Class com.mypurecloud.sdk.v2.model.PossibleWorkShiftsForWeek
class PossibleWorkShiftsForWeek extends Object implements Serializable-
Serialized Fields
-
dailyPossibleShifts
List<DailyPossibleShift> dailyPossibleShifts
-
id
Integer id
-
-
-
Class com.mypurecloud.sdk.v2.model.PostActionInput
class PostActionInput extends Object implements Serializable-
Serialized Fields
-
category
String category
-
config
ActionConfig config
-
contract
ActionContractInput contract
-
integrationId
String integrationId
-
name
String name
-
secure
Boolean secure
-
-
-
Class com.mypurecloud.sdk.v2.model.PostInputContract
class PostInputContract extends Object implements Serializable-
Serialized Fields
-
inputSchema
JsonSchemaDocument inputSchema
-
-
-
Class com.mypurecloud.sdk.v2.model.PostOutputContract
class PostOutputContract extends Object implements Serializable-
Serialized Fields
-
successSchema
JsonSchemaDocument successSchema
-
-
-
Class com.mypurecloud.sdk.v2.model.PostTextMessage
class PostTextMessage extends Object implements Serializable-
Serialized Fields
-
content
List<ConversationMessageContent> content
-
text
String text
-
type
PostTextMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.PostTextRequest
class PostTextRequest extends Object implements Serializable-
Serialized Fields
-
amazonLexRequest
AmazonLexRequest amazonLexRequest
-
botAlias
String botAlias
-
botChannels
List<PostTextRequest.BotChannelsEnum> botChannels
-
botCorrelationId
String botCorrelationId
-
botId
String botId
-
botSessionId
String botSessionId
-
botSessionTimeoutMinutes
Integer botSessionTimeoutMinutes
-
genesysBotConnector
GenesysBotConnector genesysBotConnector
-
googleDialogflow
GoogleDialogflowCustomSettings googleDialogflow
-
integrationId
String integrationId
-
languageCode
String languageCode
-
messagingPlatformType
PostTextRequest.MessagingPlatformTypeEnum messagingPlatformType
-
nuanceMixDlg
NuanceMixDlgSettings nuanceMixDlg
-
postTextMessage
PostTextMessage postTextMessage
-
-
-
Class com.mypurecloud.sdk.v2.model.PostTextResponse
class PostTextResponse extends Object implements Serializable-
Serialized Fields
-
amazonLex
Map<String,
Object> amazonLex -
botCorrelationId
String botCorrelationId
-
botState
PostTextResponse.BotStateEnum botState
-
genesysBotConnector
Map<String,
Object> genesysBotConnector -
genesysDialogEngine
Map<String,
Object> genesysDialogEngine -
googleDialogFlow
Map<String,
Object> googleDialogFlow -
intentName
String intentName
-
nuanceMixDlg
Map<String,
Object> nuanceMixDlg -
replyMessages
List<PostTextMessage> replyMessages
-
slots
Map<String,
String> slots
-
-
-
Class com.mypurecloud.sdk.v2.model.PredictionResults
class PredictionResults extends Object implements Serializable-
Serialized Fields
-
estimatedWaitTimeSeconds
Integer estimatedWaitTimeSeconds
-
formula
PredictionResults.FormulaEnum formula
-
intent
PredictionResults.IntentEnum intent
-
-
-
Class com.mypurecloud.sdk.v2.model.PredictiveRouting
class PredictiveRouting extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Predictor
class Predictor extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
errorCode
String errorCode
-
id
String id
-
kpi
String kpi
-
models
List<PredictorModelBrief> models
-
queues
List<AddressableEntityRef> queues
-
routingTimeoutSeconds
Integer routingTimeoutSeconds
-
schedule
PredictorSchedule schedule
-
selfUri
String selfUri
-
state
Predictor.StateEnum state
-
workloadBalancingConfig
PredictorWorkloadBalancing workloadBalancingConfig
-
-
-
Class com.mypurecloud.sdk.v2.model.PredictorListing
class PredictorListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PredictorModel
class PredictorModel extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateTrained
Date dateTrained
-
features
List<PredictorModelFeature> features
-
id
String id
-
kpi
String kpi
-
mediaType
PredictorModel.MediaTypeEnum mediaType
-
queues
List<AddressableEntityRef> queues
-
-
-
Class com.mypurecloud.sdk.v2.model.PredictorModelBrief
class PredictorModelBrief extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
mediaType
PredictorModelBrief.MediaTypeEnum mediaType
-
retrainingErrors
List<PredictorModelRetrainingError> retrainingErrors
-
state
PredictorModelBrief.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.PredictorModelFeature
class PredictorModelFeature extends Object implements Serializable-
Serialized Fields
-
id
String id
-
percentageImportance
Double percentageImportance
-
type
PredictorModelFeature.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.PredictorModelFeatureListing
class PredictorModelFeatureListing extends Object implements Serializable-
Serialized Fields
-
entities
List<PredictorModelFeature> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.PredictorModelRetrainingError
class PredictorModelRetrainingError extends Object implements Serializable-
Serialized Fields
-
dateOfFirstOccurrence
Date dateOfFirstOccurrence
-
errorCode
PredictorModelRetrainingError.ErrorCodeEnum errorCode
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.PredictorModels
class PredictorModels extends Object implements Serializable-
Serialized Fields
-
entities
List<PredictorModel> entities
-
predictorModels
List<PredictorModel> predictorModels
-
-
-
Class com.mypurecloud.sdk.v2.model.PredictorSchedule
class PredictorSchedule extends Object implements Serializable-
Serialized Fields
-
dateStarted
Date dateStarted
-
scheduleType
PredictorSchedule.ScheduleTypeEnum scheduleType
-
-
-
Class com.mypurecloud.sdk.v2.model.PredictorWorkloadBalancing
class PredictorWorkloadBalancing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PresenceDefinition
class PresenceDefinition extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PresenceDetailQueryClause
class PresenceDetailQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<PresenceDetailQueryPredicate> predicates
-
type
PresenceDetailQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.PresenceDetailQueryFilter
class PresenceDetailQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<PresenceDetailQueryClause> clauses
-
predicates
List<PresenceDetailQueryPredicate> predicates
-
type
PresenceDetailQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.PresenceDetailQueryPredicate
class PresenceDetailQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
PresenceDetailQueryPredicate.DimensionEnum dimension
-
operator
PresenceDetailQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
PresenceDetailQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.PresenceEventOrganizationPresence
class PresenceEventOrganizationPresence extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PresenceEventUserPresence
class PresenceEventUserPresence extends Object implements Serializable-
Serialized Fields
-
message
String message
-
modifiedDate
Date modifiedDate
-
presenceDefinition
PresenceEventOrganizationPresence presenceDefinition
-
primary
Boolean primary
-
source
String source
-
-
-
Class com.mypurecloud.sdk.v2.model.PresenceSettings
class PresenceSettings extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
restorePresenceSettings
RestorePresenceSettings restorePresenceSettings
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.ProcessScheduleUpdateUploadRequest
class ProcessScheduleUpdateUploadRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ProfileWithDateRange
class ProfileWithDateRange extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Program
class Program extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
datePublished
Date datePublished
-
description
String description
-
id
String id
-
modifiedBy
AddressableEntityRef modifiedBy
-
name
String name
-
published
Boolean published
-
publishedBy
AddressableEntityRef publishedBy
-
selfUri
String selfUri
-
tags
List<String> tags
-
topics
List<BaseTopicEntitiy> topics
-
-
-
Class com.mypurecloud.sdk.v2.model.ProgramJob
class ProgramJob extends Object implements Serializable-
Serialized Fields
-
createdBy
AddressableEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
programs
List<BaseProgramEntity> programs
-
selfUri
String selfUri
-
state
ProgramJob.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.ProgramJobRequest
class ProgramJobRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ProgramMappings
class ProgramMappings extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
flows
List<AddressableEntityRef> flows
-
modifiedBy
AddressableEntityRef modifiedBy
-
program
BaseProgramEntity program
-
queues
List<AddressableEntityRef> queues
-
-
-
Class com.mypurecloud.sdk.v2.model.ProgramMappingsRequest
class ProgramMappingsRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ProgramRequest
class ProgramRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ProgramsEntityListing
class ProgramsEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ProgramsMappingsEntityListing
class ProgramsMappingsEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ProgramTranscriptionEngines
class ProgramTranscriptionEngines extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
modifiedBy
AddressableEntityRef modifiedBy
-
program
BaseProgramEntity program
-
transcriptionEngines
List<TranscriptionEngines> transcriptionEngines
-
-
-
Class com.mypurecloud.sdk.v2.model.ProgressConsultTransferEvent
class ProgressConsultTransferEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ProgressTransferEvent
class ProgressTransferEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Prompt
class Prompt extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PromptAsset
class PromptAsset extends Object implements Serializable-
Serialized Fields
-
durationSeconds
Double durationSeconds
-
id
String id
-
language
String language
-
languageDefault
Boolean languageDefault
-
mediaUri
String mediaUri
-
name
String name
-
promptId
String promptId
-
selfUri
String selfUri
-
tags
Map<String,
List<String>> tags -
text
String text
-
ttsString
String ttsString
-
uploadStatus
PromptAsset.UploadStatusEnum uploadStatus
-
uploadUri
String uploadUri
-
-
-
Class com.mypurecloud.sdk.v2.model.PromptAssetCreate
class PromptAssetCreate extends Object implements Serializable-
Serialized Fields
-
durationSeconds
Double durationSeconds
-
id
String id
-
language
String language
-
languageDefault
Boolean languageDefault
-
mediaUri
String mediaUri
-
name
String name
-
promptId
String promptId
-
selfUri
String selfUri
-
tags
Map<String,
List<String>> tags -
text
String text
-
ttsString
String ttsString
-
uploadStatus
PromptAssetCreate.UploadStatusEnum uploadStatus
-
uploadUri
String uploadUri
-
-
-
Class com.mypurecloud.sdk.v2.model.PromptAssetEntityListing
class PromptAssetEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PromptEntityListing
class PromptEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PropertyChange
class PropertyChange extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PropertyIndexRequest
class PropertyIndexRequest extends Object implements Serializable-
Serialized Fields
-
properties
List<AnalyticsProperty> properties
-
sessionId
String sessionId
-
targetDate
Date targetDate
-
-
-
Class com.mypurecloud.sdk.v2.model.ProvisionInfo
class ProvisionInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PublishDraftInput
class PublishDraftInput extends Object implements Serializable-
Serialized Fields
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.PublishedSurveyFormReference
class PublishedSurveyFormReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PublishForm
class PublishForm extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PublishProgramTopicsDefinitionsJob
class PublishProgramTopicsDefinitionsJob extends Object implements Serializable-
Serialized Fields
-
id
String id
-
state
PublishProgramTopicsDefinitionsJob.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.PublishTopicTopicsDefinitionsJob
class PublishTopicTopicsDefinitionsJob extends Object implements Serializable-
Serialized Fields
-
id
String id
-
state
PublishTopicTopicsDefinitionsJob.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.PunctualityEvent
class PunctualityEvent extends Object implements Serializable-
Serialized Fields
-
activityCode
String activityCode
-
activityCodeId
String activityCodeId
-
activityName
String activityName
-
bullseye
Boolean bullseye
-
category
String category
-
dateScheduleStart
Date dateScheduleStart
-
dateStart
Date dateStart
-
delta
Double delta
-
description
String description
-
lengthMinutes
Integer lengthMinutes
-
points
Integer points
-
-
-
Class com.mypurecloud.sdk.v2.model.PureCloud
class PureCloud extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.PureEngage
class PureEngage extends Object implements Serializable-
Serialized Fields
-
autoProvisionUsers
Boolean autoProvisionUsers
-
certificate
String certificate
-
certificates
List<String> certificates
-
disabled
Boolean disabled
-
id
String id
-
issuerURI
String issuerURI
-
name
String name
-
relyingPartyIdentifier
String relyingPartyIdentifier
-
selfUri
String selfUri
-
sloBinding
String sloBinding
-
sloURI
String sloURI
-
ssoTargetURI
String ssoTargetURI
-
-
-
Class com.mypurecloud.sdk.v2.model.QMAuditQueryRequest
class QMAuditQueryRequest extends Object implements Serializable-
Serialized Fields
-
filters
List<QualityAuditQueryFilter> filters
-
interval
String interval
-
sort
List<AuditQuerySort> sort
-
-
-
Class com.mypurecloud.sdk.v2.model.QualityAuditLogMessage
class QualityAuditLogMessage extends Object implements Serializable-
Serialized Fields
-
action
QualityAuditLogMessage.ActionEnum action
-
client
AddressableEntityRef client
-
context
Map<String,
String> context -
entity
DomainEntityRef entity
-
entityType
QualityAuditLogMessage.EntityTypeEnum entityType
-
eventDate
Date eventDate
-
id
String id
-
level
QualityAuditLogMessage.LevelEnum level
-
messageInfo
MessageInfo messageInfo
-
propertyChanges
List<PropertyChange> propertyChanges
-
remoteIps
List<String> remoteIps
-
serviceName
QualityAuditLogMessage.ServiceNameEnum serviceName
-
status
QualityAuditLogMessage.StatusEnum status
-
user
DomainEntityRef user
-
userHomeOrgId
String userHomeOrgId
-
userTrusteeOrgId
String userTrusteeOrgId
-
-
-
Class com.mypurecloud.sdk.v2.model.QualityAuditQueryExecutionResultsResponse
class QualityAuditQueryExecutionResultsResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
entities
List<QualityAuditLogMessage> entities
-
id
String id
-
pageSize
Integer pageSize
-
-
-
Class com.mypurecloud.sdk.v2.model.QualityAuditQueryExecutionStatusResponse
class QualityAuditQueryExecutionStatusResponse extends Object implements Serializable-
Serialized Fields
-
dateStart
Date dateStart
-
filters
List<QualityAuditQueryFilter> filters
-
id
String id
-
interval
String interval
-
sort
List<AuditQuerySort> sort
-
state
QualityAuditQueryExecutionStatusResponse.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.QualityAuditQueryFilter
class QualityAuditQueryFilter extends Object implements Serializable-
Serialized Fields
-
property
QualityAuditQueryFilter.PropertyEnum property
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.QualityEvaluationScoreItem
class QualityEvaluationScoreItem extends Object implements Serializable-
Serialized Fields
-
conversationDate
Date conversationDate
-
conversationEndDate
Date conversationEndDate
-
conversationId
String conversationId
-
evaluationId
String evaluationId
-
evaluationScore
Double evaluationScore
-
formName
String formName
-
maxPoints
Integer maxPoints
-
mediaTypes
List<QualityEvaluationScoreItem.MediaTypesEnum> mediaTypes
-
points
Integer points
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryAdherenceExplanationsResponse
class QueryAdherenceExplanationsResponse extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
job
AdherenceExplanationJobReference job
-
result
AdherenceExplanationListing result
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryCriteria
class QueryCriteria extends Object implements Serializable-
Serialized Fields
-
categoryInfo
CriteriaCategoryInfo categoryInfo
-
criteriaGroups
List<QueryCriteria.CriteriaGroupsEnum> criteriaGroups
-
criteriaKey
QueryCriteria.CriteriaKeyEnum criteriaKey
-
dataType
QueryCriteria.DataTypeEnum dataType
-
description
String description
-
operators
List<String> operators
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryDivision
class QueryDivision extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueryFacetInfo
class QueryFacetInfo extends Object implements Serializable-
Serialized Fields
-
attributes
List<FacetKeyAttribute> attributes
-
facets
List<FacetEntry> facets
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryRequest
class QueryRequest extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.QueryRequestClause
class QueryRequestClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<QueryRequestPredicate> predicates
-
type
QueryRequestClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryRequestFilter
class QueryRequestFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<QueryRequestClause> clauses
-
type
QueryRequestFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryRequestPredicate
class QueryRequestPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
QueryRequestPredicate.DimensionEnum dimension
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryResponseData
class QueryResponseData extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
metrics
List<QueryResponseMetric> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryResponseGroupedData
class QueryResponseGroupedData extends Object implements Serializable-
Serialized Fields
-
data
List<QueryResponseData> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryResponseMetric
class QueryResponseMetric extends Object implements Serializable-
Serialized Fields
-
metric
QueryResponseMetric.MetricEnum metric
-
stats
QueryResponseStats stats
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryResponseStats
class QueryResponseStats extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryResult
class QueryResult extends Object implements Serializable-
Serialized Fields
-
body
DomainEntity body
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryResults
class QueryResults extends Object implements Serializable-
Serialized Fields
-
facetInfo
QueryFacetInfo facetInfo
-
results
DomainEntityListingQueryResult results
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryTimeOffLimitValuesRequest
class QueryTimeOffLimitValuesRequest extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
dateRanges
List<LocalDateRange> dateRanges
-
timeOffLimitId
String timeOffLimitId
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryTimeOffLimitValuesResponse
class QueryTimeOffLimitValuesResponse extends Object implements Serializable-
Serialized Fields
-
values
List<TimeOffLimitValueRange> values
-
-
-
Class com.mypurecloud.sdk.v2.model.QueryWaitlistPositionsRequest
class QueryWaitlistPositionsRequest extends Object implements Serializable-
Serialized Fields
-
timeOffRequests
List<UserTimeOffRequestReference> timeOffRequests
-
-
-
Class com.mypurecloud.sdk.v2.model.Queue
class Queue extends Object implements Serializable-
Serialized Fields
-
acwSettings
AcwSettings acwSettings
-
agentOwnedRouting
AgentOwnedRouting agentOwnedRouting
-
autoAnswerOnly
Boolean autoAnswerOnly
-
bullseye
Bullseye bullseye
-
callingPartyName
String callingPartyName
-
callingPartyNumber
String callingPartyNumber
-
createdBy
String createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
defaultScripts
Map<String,
Script> defaultScripts -
description
String description
-
directRouting
DirectRouting directRouting
-
division
Division division
-
emailInQueueFlow
DomainEntityRef emailInQueueFlow
-
enableManualAssignment
Boolean enableManualAssignment
-
enableTranscription
Boolean enableTranscription
-
id
String id
-
joinedMemberCount
Integer joinedMemberCount
-
mediaSettings
QueueMediaSettings mediaSettings
-
memberCount
Integer memberCount
-
memberGroups
List<MemberGroup> memberGroups
-
messageInQueueFlow
DomainEntityRef messageInQueueFlow
-
modifiedBy
String modifiedBy
-
name
String name
-
onHoldPrompt
DomainEntityRef onHoldPrompt
-
outboundEmailAddress
QueueEmailAddress outboundEmailAddress
-
outboundMessagingAddresses
QueueMessagingAddresses outboundMessagingAddresses
-
peerId
String peerId
-
queueFlow
DomainEntityRef queueFlow
-
routingRules
List<RoutingRule> routingRules
-
selfUri
String selfUri
-
skillEvaluationMethod
Queue.SkillEvaluationMethodEnum skillEvaluationMethod
-
userMemberCount
Integer userMemberCount
-
whisperPrompt
DomainEntityRef whisperPrompt
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicCallbackConversation
class QueueConversationCallbackEventTopicCallbackConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicCallbackMediaParticipant
class QueueConversationCallbackEventTopicCallbackMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
automatedCallbackConfigId
String automatedCallbackConfigId
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
connectedTime
Date connectedTime
-
conversationRoutingData
QueueConversationCallbackEventTopicConversationRoutingData conversationRoutingData
-
direction
QueueConversationCallbackEventTopicCallbackMediaParticipant.DirectionEnum direction
-
disconnectType
QueueConversationCallbackEventTopicCallbackMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
QueueConversationCallbackEventTopicErrorBody errorInfo
-
externalCampaign
Boolean externalCampaign
-
externalContact
QueueConversationCallbackEventTopicUriReference externalContact
-
externalOrganization
QueueConversationCallbackEventTopicUriReference externalOrganization
-
flaggedReason
QueueConversationCallbackEventTopicCallbackMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationCallbackEventTopicCallbackMediaParticipant.InitialStateEnum initialState
-
journeyContext
QueueConversationCallbackEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
name
String name
-
outboundPreview
QueueConversationCallbackEventTopicDialerPreview outboundPreview
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
QueueConversationCallbackEventTopicUriReference queue
-
screenRecordingState
String screenRecordingState
-
script
QueueConversationCallbackEventTopicUriReference script
-
skipEnabled
Boolean skipEnabled
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
QueueConversationCallbackEventTopicCallbackMediaParticipant.StateEnum state
-
team
QueueConversationCallbackEventTopicUriReference team
-
timeoutSeconds
Integer timeoutSeconds
-
user
QueueConversationCallbackEventTopicUriReference user
-
voicemail
QueueConversationCallbackEventTopicVoicemail voicemail
-
wrapup
QueueConversationCallbackEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicConversationRoutingData
class QueueConversationCallbackEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
QueueConversationCallbackEventTopicUriReference language
-
priority
Integer priority
-
queue
QueueConversationCallbackEventTopicUriReference queue
-
scoredAgents
List<QueueConversationCallbackEventTopicScoredAgent> scoredAgents
-
skills
List<QueueConversationCallbackEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicDetail
class QueueConversationCallbackEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicDialerPreview
class QueueConversationCallbackEventTopicDialerPreview extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicErrorBody
class QueueConversationCallbackEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<QueueConversationCallbackEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<QueueConversationCallbackEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicJourneyAction
class QueueConversationCallbackEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
QueueConversationCallbackEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicJourneyActionMap
class QueueConversationCallbackEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicJourneyContext
class QueueConversationCallbackEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
QueueConversationCallbackEventTopicJourneyCustomer customer
-
customerSession
QueueConversationCallbackEventTopicJourneyCustomerSession customerSession
-
triggeringAction
QueueConversationCallbackEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicJourneyCustomer
class QueueConversationCallbackEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicJourneyCustomerSession
class QueueConversationCallbackEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicPhoneNumberColumn
class QueueConversationCallbackEventTopicPhoneNumberColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicScoredAgent
class QueueConversationCallbackEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
QueueConversationCallbackEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicUriReference
class QueueConversationCallbackEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicVoicemail
class QueueConversationCallbackEventTopicVoicemail extends Object implements Serializable-
Serialized Fields
-
id
String id
-
uploadStatus
QueueConversationCallbackEventTopicVoicemail.UploadStatusEnum uploadStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallbackEventTopicWrapup
class QueueConversationCallbackEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicCallConversation
class QueueConversationCallEventTopicCallConversation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
maxParticipants
Integer maxParticipants
-
name
String name
-
otherMediaUris
List<String> otherMediaUris
-
participants
List<QueueConversationCallEventTopicCallMediaParticipant> participants
-
recordingState
QueueConversationCallEventTopicCallConversation.RecordingStateEnum recordingState
-
securePause
Boolean securePause
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicCallMediaParticipant
class QueueConversationCallEventTopicCallMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
ani
String ani
-
attributes
Map<String,
String> attributes -
bargedParticipantId
String bargedParticipantId
-
bargedTime
Date bargedTime
-
coachedParticipantId
String coachedParticipantId
-
confined
Boolean confined
-
connectedTime
Date connectedTime
-
consultParticipantId
String consultParticipantId
-
conversationRoutingData
QueueConversationCallEventTopicConversationRoutingData conversationRoutingData
-
direction
QueueConversationCallEventTopicCallMediaParticipant.DirectionEnum direction
-
disconnectType
QueueConversationCallEventTopicCallMediaParticipant.DisconnectTypeEnum disconnectType
-
dnis
String dnis
-
documentId
String documentId
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
QueueConversationCallEventTopicErrorBody errorInfo
-
externalContact
QueueConversationCallEventTopicUriReference externalContact
-
externalOrganization
QueueConversationCallEventTopicUriReference externalOrganization
-
faxStatus
QueueConversationCallEventTopicFaxStatus faxStatus
-
flaggedReason
QueueConversationCallEventTopicCallMediaParticipant.FlaggedReasonEnum flaggedReason
-
group
QueueConversationCallEventTopicUriReference group
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationCallEventTopicCallMediaParticipant.InitialStateEnum initialState
-
journeyContext
QueueConversationCallEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
monitoredParticipantId
String monitoredParticipantId
-
muted
Boolean muted
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
QueueConversationCallEventTopicUriReference queue
-
recording
Boolean recording
-
recordingState
QueueConversationCallEventTopicCallMediaParticipant.RecordingStateEnum recordingState
-
screenRecordingState
String screenRecordingState
-
script
QueueConversationCallEventTopicUriReference script
-
securePause
Boolean securePause
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
QueueConversationCallEventTopicCallMediaParticipant.StateEnum state
-
team
QueueConversationCallEventTopicUriReference team
-
user
QueueConversationCallEventTopicUriReference user
-
wrapup
QueueConversationCallEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicConversationRoutingData
class QueueConversationCallEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
QueueConversationCallEventTopicUriReference language
-
priority
Integer priority
-
queue
QueueConversationCallEventTopicUriReference queue
-
scoredAgents
List<QueueConversationCallEventTopicScoredAgent> scoredAgents
-
skills
List<QueueConversationCallEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicDetail
class QueueConversationCallEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicErrorBody
class QueueConversationCallEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<QueueConversationCallEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<QueueConversationCallEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicFaxStatus
class QueueConversationCallEventTopicFaxStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicJourneyAction
class QueueConversationCallEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
QueueConversationCallEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicJourneyActionMap
class QueueConversationCallEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicJourneyContext
class QueueConversationCallEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
QueueConversationCallEventTopicJourneyCustomer customer
-
customerSession
QueueConversationCallEventTopicJourneyCustomerSession customerSession
-
triggeringAction
QueueConversationCallEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicJourneyCustomer
class QueueConversationCallEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicJourneyCustomerSession
class QueueConversationCallEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicScoredAgent
class QueueConversationCallEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
QueueConversationCallEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicUriReference
class QueueConversationCallEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicWrapup
class QueueConversationCallEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicChatConversation
class QueueConversationChatEventTopicChatConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicChatMediaParticipant
class QueueConversationChatEventTopicChatMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
avatarImageUrl
String avatarImageUrl
-
connectedTime
Date connectedTime
-
conversationRoutingData
QueueConversationChatEventTopicConversationRoutingData conversationRoutingData
-
direction
QueueConversationChatEventTopicChatMediaParticipant.DirectionEnum direction
-
disconnectType
QueueConversationChatEventTopicChatMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
QueueConversationChatEventTopicErrorBody errorInfo
-
externalContact
QueueConversationChatEventTopicUriReference externalContact
-
externalOrganization
QueueConversationChatEventTopicUriReference externalOrganization
-
flaggedReason
QueueConversationChatEventTopicChatMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationChatEventTopicChatMediaParticipant.InitialStateEnum initialState
-
journeyContext
QueueConversationChatEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
QueueConversationChatEventTopicUriReference queue
-
roomId
String roomId
-
screenRecordingState
String screenRecordingState
-
script
QueueConversationChatEventTopicUriReference script
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
QueueConversationChatEventTopicChatMediaParticipant.StateEnum state
-
team
QueueConversationChatEventTopicUriReference team
-
user
QueueConversationChatEventTopicUriReference user
-
wrapup
QueueConversationChatEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicConversationRoutingData
class QueueConversationChatEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
QueueConversationChatEventTopicUriReference language
-
priority
Integer priority
-
queue
QueueConversationChatEventTopicUriReference queue
-
scoredAgents
List<QueueConversationChatEventTopicScoredAgent> scoredAgents
-
skills
List<QueueConversationChatEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicDetail
class QueueConversationChatEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicErrorBody
class QueueConversationChatEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<QueueConversationChatEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<QueueConversationChatEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicJourneyAction
class QueueConversationChatEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
QueueConversationChatEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicJourneyActionMap
class QueueConversationChatEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicJourneyContext
class QueueConversationChatEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
QueueConversationChatEventTopicJourneyCustomer customer
-
customerSession
QueueConversationChatEventTopicJourneyCustomerSession customerSession
-
triggeringAction
QueueConversationChatEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicJourneyCustomer
class QueueConversationChatEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicJourneyCustomerSession
class QueueConversationChatEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicScoredAgent
class QueueConversationChatEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
QueueConversationChatEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicUriReference
class QueueConversationChatEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicWrapup
class QueueConversationChatEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicCobrowseConversation
class QueueConversationCobrowseEventTopicCobrowseConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicCobrowseMediaParticipant
class QueueConversationCobrowseEventTopicCobrowseMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
cobrowseRole
String cobrowseRole
-
cobrowseSessionId
String cobrowseSessionId
-
connectedTime
Date connectedTime
-
controlling
List<String> controlling
-
conversationRoutingData
QueueConversationCobrowseEventTopicConversationRoutingData conversationRoutingData
-
direction
QueueConversationCobrowseEventTopicCobrowseMediaParticipant.DirectionEnum direction
-
disconnectType
QueueConversationCobrowseEventTopicCobrowseMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
QueueConversationCobrowseEventTopicErrorBody errorInfo
-
externalContact
QueueConversationCobrowseEventTopicUriReference externalContact
-
externalOrganization
QueueConversationCobrowseEventTopicUriReference externalOrganization
-
flaggedReason
QueueConversationCobrowseEventTopicCobrowseMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationCobrowseEventTopicCobrowseMediaParticipant.InitialStateEnum initialState
-
journeyContext
QueueConversationCobrowseEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
name
String name
-
peer
String peer
-
provider
String provider
-
providerEventTime
Date providerEventTime
-
purpose
String purpose
-
queue
QueueConversationCobrowseEventTopicUriReference queue
-
screenRecordingState
String screenRecordingState
-
script
QueueConversationCobrowseEventTopicUriReference script
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
QueueConversationCobrowseEventTopicCobrowseMediaParticipant.StateEnum state
-
team
QueueConversationCobrowseEventTopicUriReference team
-
user
QueueConversationCobrowseEventTopicUriReference user
-
viewerUrl
String viewerUrl
-
wrapup
QueueConversationCobrowseEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicConversationRoutingData
class QueueConversationCobrowseEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
QueueConversationCobrowseEventTopicUriReference language
-
priority
Integer priority
-
queue
QueueConversationCobrowseEventTopicUriReference queue
-
scoredAgents
List<QueueConversationCobrowseEventTopicScoredAgent> scoredAgents
-
skills
List<QueueConversationCobrowseEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicDetail
class QueueConversationCobrowseEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicErrorBody
class QueueConversationCobrowseEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<QueueConversationCobrowseEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<QueueConversationCobrowseEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicJourneyAction
class QueueConversationCobrowseEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
QueueConversationCobrowseEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicJourneyActionMap
class QueueConversationCobrowseEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicJourneyContext
class QueueConversationCobrowseEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
QueueConversationCobrowseEventTopicJourneyCustomer customer
-
customerSession
QueueConversationCobrowseEventTopicJourneyCustomerSession customerSession
-
triggeringAction
QueueConversationCobrowseEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicJourneyCustomer
class QueueConversationCobrowseEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicJourneyCustomerSession
class QueueConversationCobrowseEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicScoredAgent
class QueueConversationCobrowseEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
QueueConversationCobrowseEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicUriReference
class QueueConversationCobrowseEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicWrapup
class QueueConversationCobrowseEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicAttachment
class QueueConversationEmailEventTopicAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicConversationRoutingData
class QueueConversationEmailEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
QueueConversationEmailEventTopicUriReference language
-
priority
Integer priority
-
queue
QueueConversationEmailEventTopicUriReference queue
-
scoredAgents
List<QueueConversationEmailEventTopicScoredAgent> scoredAgents
-
skills
List<QueueConversationEmailEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicDetail
class QueueConversationEmailEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicEmailConversation
class QueueConversationEmailEventTopicEmailConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicEmailMediaParticipant
class QueueConversationEmailEventTopicEmailMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
autoGenerated
Boolean autoGenerated
-
connectedTime
Date connectedTime
-
conversationRoutingData
QueueConversationEmailEventTopicConversationRoutingData conversationRoutingData
-
direction
QueueConversationEmailEventTopicEmailMediaParticipant.DirectionEnum direction
-
disconnectType
QueueConversationEmailEventTopicEmailMediaParticipant.DisconnectTypeEnum disconnectType
-
draftAttachments
List<QueueConversationEmailEventTopicAttachment> draftAttachments
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
QueueConversationEmailEventTopicErrorBody errorInfo
-
externalContact
QueueConversationEmailEventTopicUriReference externalContact
-
externalOrganization
QueueConversationEmailEventTopicUriReference externalOrganization
-
flaggedReason
QueueConversationEmailEventTopicEmailMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationEmailEventTopicEmailMediaParticipant.InitialStateEnum initialState
-
journeyContext
QueueConversationEmailEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
messageId
String messageId
-
messagesSent
Integer messagesSent
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
QueueConversationEmailEventTopicUriReference queue
-
screenRecordingState
String screenRecordingState
-
script
QueueConversationEmailEventTopicUriReference script
-
spam
Boolean spam
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
QueueConversationEmailEventTopicEmailMediaParticipant.StateEnum state
-
subject
String subject
-
team
QueueConversationEmailEventTopicUriReference team
-
user
QueueConversationEmailEventTopicUriReference user
-
wrapup
QueueConversationEmailEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicErrorBody
class QueueConversationEmailEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<QueueConversationEmailEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<QueueConversationEmailEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicJourneyAction
class QueueConversationEmailEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
QueueConversationEmailEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicJourneyActionMap
class QueueConversationEmailEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicJourneyContext
class QueueConversationEmailEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
QueueConversationEmailEventTopicJourneyCustomer customer
-
customerSession
QueueConversationEmailEventTopicJourneyCustomerSession customerSession
-
triggeringAction
QueueConversationEmailEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicJourneyCustomer
class QueueConversationEmailEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicJourneyCustomerSession
class QueueConversationEmailEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicScoredAgent
class QueueConversationEmailEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
QueueConversationEmailEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicUriReference
class QueueConversationEmailEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicWrapup
class QueueConversationEmailEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicAddress
class QueueConversationEventTopicAddress extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicAfterCallWork
class QueueConversationEventTopicAfterCallWork extends Object implements Serializable-
Serialized Fields
-
endTime
Date endTime
-
startTime
Date startTime
-
state
QueueConversationEventTopicAfterCallWork.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicAttachment
class QueueConversationEventTopicAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicCall
class QueueConversationEventTopicCall extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
agentAssistantId
String agentAssistantId
-
bargedTime
Date bargedTime
-
confined
Boolean confined
-
connectedTime
Date connectedTime
-
direction
QueueConversationEventTopicCall.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectReasons
List<QueueConversationEventTopicDisconnectReason> disconnectReasons
-
disconnectType
QueueConversationEventTopicCall.DisconnectTypeEnum disconnectType
-
documentId
String documentId
-
errorInfo
QueueConversationEventTopicErrorDetails errorInfo
-
faxStatus
QueueConversationEventTopicFaxStatus faxStatus
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationEventTopicCall.InitialStateEnum initialState
-
muted
Boolean muted
-
other
QueueConversationEventTopicAddress other
-
peerId
String peerId
-
provider
String provider
-
recording
Boolean recording
-
recordingState
QueueConversationEventTopicCall.RecordingStateEnum recordingState
-
scriptId
String scriptId
-
securePause
Boolean securePause
-
self
QueueConversationEventTopicAddress self
-
startHoldTime
Date startHoldTime
-
state
QueueConversationEventTopicCall.StateEnum state
-
uuiData
String uuiData
-
wrapup
QueueConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicCallback
class QueueConversationEventTopicCallback extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
automatedCallbackConfigId
String automatedCallbackConfigId
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
callerId
String callerId
-
callerIdName
String callerIdName
-
connectedTime
Date connectedTime
-
dialerPreview
QueueConversationEventTopicDialerPreview dialerPreview
-
direction
QueueConversationEventTopicCallback.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationEventTopicCallback.DisconnectTypeEnum disconnectType
-
externalCampaign
Boolean externalCampaign
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationEventTopicCallback.InitialStateEnum initialState
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
skipEnabled
Boolean skipEnabled
-
startHoldTime
Date startHoldTime
-
state
QueueConversationEventTopicCallback.StateEnum state
-
timeoutSeconds
Integer timeoutSeconds
-
voicemail
QueueConversationEventTopicVoicemail voicemail
-
wrapup
QueueConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicChat
class QueueConversationEventTopicChat extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
avatarImageUrl
String avatarImageUrl
-
connectedTime
Date connectedTime
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationEventTopicChat.DisconnectTypeEnum disconnectType
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationEventTopicChat.InitialStateEnum initialState
-
journeyContext
QueueConversationEventTopicJourneyContext journeyContext
-
peerId
String peerId
-
provider
String provider
-
roomId
String roomId
-
scriptId
String scriptId
-
startHoldTime
Date startHoldTime
-
state
QueueConversationEventTopicChat.StateEnum state
-
wrapup
QueueConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicCobrowse
class QueueConversationEventTopicCobrowse extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
cobrowseRole
String cobrowseRole
-
cobrowseSessionId
String cobrowseSessionId
-
connectedTime
Date connectedTime
-
controlling
List<String> controlling
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationEventTopicCobrowse.DisconnectTypeEnum disconnectType
-
id
String id
-
initialState
QueueConversationEventTopicCobrowse.InitialStateEnum initialState
-
peerId
String peerId
-
provider
String provider
-
providerEventTime
Date providerEventTime
-
roomId
String roomId
-
scriptId
String scriptId
-
self
QueueConversationEventTopicAddress self
-
state
QueueConversationEventTopicCobrowse.StateEnum state
-
viewerUrl
String viewerUrl
-
wrapup
QueueConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicConversation
class QueueConversationEventTopicConversation extends Object implements Serializable-
Serialized Fields
-
address
String address
-
externalTag
String externalTag
-
id
String id
-
maxParticipants
Integer maxParticipants
-
participants
List<QueueConversationEventTopicParticipant> participants
-
recentTransfers
List<QueueConversationEventTopicRecentTransfer> recentTransfers
-
recordingState
String recordingState
-
securePause
Boolean securePause
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicConversationRoutingData
class QueueConversationEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
QueueConversationEventTopicUriReference language
-
priority
Integer priority
-
queue
QueueConversationEventTopicUriReference queue
-
scoredAgents
List<QueueConversationEventTopicScoredAgent> scoredAgents
-
skills
List<QueueConversationEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicDestination
class QueueConversationEventTopicDestination extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicDialerPreview
class QueueConversationEventTopicDialerPreview extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicDisconnectReason
class QueueConversationEventTopicDisconnectReason extends Object implements Serializable-
Serialized Fields
-
code
Integer code
-
phrase
String phrase
-
type
QueueConversationEventTopicDisconnectReason.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicEmail
class QueueConversationEventTopicEmail extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
autoGenerated
Boolean autoGenerated
-
connectedTime
Date connectedTime
-
direction
QueueConversationEventTopicEmail.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationEventTopicEmail.DisconnectTypeEnum disconnectType
-
draftAttachments
List<QueueConversationEventTopicAttachment> draftAttachments
-
errorInfo
QueueConversationEventTopicErrorDetails errorInfo
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationEventTopicEmail.InitialStateEnum initialState
-
messageId
String messageId
-
messagesSent
Integer messagesSent
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
spam
Boolean spam
-
startHoldTime
Date startHoldTime
-
state
QueueConversationEventTopicEmail.StateEnum state
-
subject
String subject
-
wrapup
QueueConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicErrorDetails
class QueueConversationEventTopicErrorDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicFaxStatus
class QueueConversationEventTopicFaxStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicInitiator
class QueueConversationEventTopicInitiator extends Object implements Serializable-
Serialized Fields
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicJourneyAction
class QueueConversationEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
QueueConversationEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicJourneyActionMap
class QueueConversationEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicJourneyContext
class QueueConversationEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
QueueConversationEventTopicJourneyCustomer customer
-
customerSession
QueueConversationEventTopicJourneyCustomerSession customerSession
-
triggeringAction
QueueConversationEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicJourneyCustomer
class QueueConversationEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicJourneyCustomerSession
class QueueConversationEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicMessage
class QueueConversationEventTopicMessage extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
agentAssistantId
String agentAssistantId
-
byoSmsIntegrationId
String byoSmsIntegrationId
-
connectedTime
Date connectedTime
-
direction
QueueConversationEventTopicMessage.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationEventTopicMessage.DisconnectTypeEnum disconnectType
-
errorInfo
QueueConversationEventTopicErrorDetails errorInfo
-
fromAddress
QueueConversationEventTopicAddress fromAddress
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationEventTopicMessage.InitialStateEnum initialState
-
journeyContext
QueueConversationEventTopicJourneyContext journeyContext
-
messages
List<QueueConversationEventTopicMessageDetails> messages
-
messagesTranscriptUri
String messagesTranscriptUri
-
peerId
String peerId
-
provider
String provider
-
recipientCountry
String recipientCountry
-
recipientType
String recipientType
-
scriptId
String scriptId
-
startHoldTime
Date startHoldTime
-
state
QueueConversationEventTopicMessage.StateEnum state
-
toAddress
QueueConversationEventTopicAddress toAddress
-
type
QueueConversationEventTopicMessage.TypeEnum type
-
wrapup
QueueConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicMessageDetails
class QueueConversationEventTopicMessageDetails extends Object implements Serializable-
Serialized Fields
-
errorInfo
QueueConversationEventTopicErrorDetails errorInfo
-
media
List<QueueConversationEventTopicMessageMedia> media
-
messageId
String messageId
-
messageMetadata
QueueConversationEventTopicMessageMetadata messageMetadata
-
messageSegmentCount
Integer messageSegmentCount
-
messageStatus
QueueConversationEventTopicMessageDetails.MessageStatusEnum messageStatus
-
messageTime
Date messageTime
-
stickers
List<QueueConversationEventTopicMessageSticker> stickers
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicMessageMedia
class QueueConversationEventTopicMessageMedia extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicMessageMetadata
class QueueConversationEventTopicMessageMetadata extends Object implements Serializable-
Serialized Fields
-
content
List<QueueConversationEventTopicMessageMetadataContent> content
-
events
List<QueueConversationEventTopicMessageMetadataEvent> events
-
type
String type
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicMessageMetadataContent
class QueueConversationEventTopicMessageMetadataContent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicMessageMetadataEvent
class QueueConversationEventTopicMessageMetadataEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicMessageSticker
class QueueConversationEventTopicMessageSticker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicModifiedBy
class QueueConversationEventTopicModifiedBy extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicObject
class QueueConversationEventTopicObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicParticipant
class QueueConversationEventTopicParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
bargedParticipantId
String bargedParticipantId
-
callbacks
List<QueueConversationEventTopicCallback> callbacks
-
calls
List<QueueConversationEventTopicCall> calls
-
chats
List<QueueConversationEventTopicChat> chats
-
coachedParticipantId
String coachedParticipantId
-
cobrowsesessions
List<QueueConversationEventTopicCobrowse> cobrowsesessions
-
connectedTime
Date connectedTime
-
consultParticipantId
String consultParticipantId
-
conversationRoutingData
QueueConversationEventTopicConversationRoutingData conversationRoutingData
-
emails
List<QueueConversationEventTopicEmail> emails
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
externalContactId
String externalContactId
-
externalOrganizationId
String externalOrganizationId
-
flaggedReason
String flaggedReason
-
groupId
String groupId
-
id
String id
-
mediaRoles
List<String> mediaRoles
-
messages
List<QueueConversationEventTopicMessage> messages
-
monitoredParticipantId
String monitoredParticipantId
-
name
String name
-
purpose
String purpose
-
queueId
String queueId
-
screenRecordingState
QueueConversationEventTopicParticipant.ScreenRecordingStateEnum screenRecordingState
-
screenshares
List<QueueConversationEventTopicScreenshare> screenshares
-
socialExpressions
List<QueueConversationEventTopicSocialExpression> socialExpressions
-
startAcwTime
Date startAcwTime
-
teamId
String teamId
-
userId
String userId
-
videos
List<QueueConversationEventTopicVideo> videos
-
workflow
QueueConversationEventTopicWorkflow workflow
-
wrapup
QueueConversationEventTopicWrapup wrapup
-
wrapupExpected
Boolean wrapupExpected
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicPhoneNumberColumn
class QueueConversationEventTopicPhoneNumberColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicRecentTransfer
class QueueConversationEventTopicRecentTransfer extends Object implements Serializable-
Serialized Fields
-
dateIssued
Date dateIssued
-
destination
QueueConversationEventTopicDestination destination
-
id
String id
-
initiator
QueueConversationEventTopicInitiator initiator
-
modifiedBy
QueueConversationEventTopicModifiedBy modifiedBy
-
state
QueueConversationEventTopicRecentTransfer.StateEnum state
-
transferType
QueueConversationEventTopicRecentTransfer.TransferTypeEnum transferType
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicScoredAgent
class QueueConversationEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
QueueConversationEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicSocialExpression
class QueueConversationEventTopicSocialExpression extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
connectedTime
Date connectedTime
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationEventTopicSocialExpression.DisconnectTypeEnum disconnectType
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationEventTopicSocialExpression.InitialStateEnum initialState
-
peerId
String peerId
-
previewText
String previewText
-
provider
String provider
-
recordingId
String recordingId
-
scriptId
String scriptId
-
socialMediaHub
String socialMediaHub
-
socialMediaId
String socialMediaId
-
socialUserName
String socialUserName
-
startHoldTime
Date startHoldTime
-
state
QueueConversationEventTopicSocialExpression.StateEnum state
-
wrapup
QueueConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicUriReference
class QueueConversationEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicVideo
class QueueConversationEventTopicVideo extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
audioMuted
Boolean audioMuted
-
connectedTime
Date connectedTime
-
context
String context
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationEventTopicVideo.DisconnectTypeEnum disconnectType
-
id
String id
-
initialState
QueueConversationEventTopicVideo.InitialStateEnum initialState
-
msids
List<String> msids
-
peerCount
Object peerCount
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
self
QueueConversationEventTopicAddress self
-
sharingScreen
Boolean sharingScreen
-
state
QueueConversationEventTopicVideo.StateEnum state
-
videoMuted
Boolean videoMuted
-
wrapup
QueueConversationEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicVoicemail
class QueueConversationEventTopicVoicemail extends Object implements Serializable-
Serialized Fields
-
id
String id
-
uploadStatus
QueueConversationEventTopicVoicemail.UploadStatusEnum uploadStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicWorkflow
class QueueConversationEventTopicWorkflow extends Object implements Serializable-
Serialized Fields
-
workflowId
String workflowId
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationEventTopicWrapup
class QueueConversationEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicConversationRoutingData
class QueueConversationMessageEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
QueueConversationMessageEventTopicUriReference language
-
priority
Integer priority
-
queue
QueueConversationMessageEventTopicUriReference queue
-
scoredAgents
List<QueueConversationMessageEventTopicScoredAgent> scoredAgents
-
skills
List<QueueConversationMessageEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicDetail
class QueueConversationMessageEventTopicDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicErrorBody
class QueueConversationMessageEventTopicErrorBody extends Object implements Serializable-
Serialized Fields
-
code
String code
-
contextId
String contextId
-
details
List<QueueConversationMessageEventTopicDetail> details
-
entityId
String entityId
-
entityName
String entityName
-
errors
List<QueueConversationMessageEventTopicErrorBody> errors
-
message
String message
-
messageParams
Map<String,
String> messageParams -
messageWithParams
String messageWithParams
-
status
Integer status
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicErrorDetails
class QueueConversationMessageEventTopicErrorDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicJourneyAction
class QueueConversationMessageEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
QueueConversationMessageEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicJourneyActionMap
class QueueConversationMessageEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicJourneyContext
class QueueConversationMessageEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
QueueConversationMessageEventTopicJourneyCustomer customer
-
customerSession
QueueConversationMessageEventTopicJourneyCustomerSession customerSession
-
triggeringAction
QueueConversationMessageEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicJourneyCustomer
class QueueConversationMessageEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicJourneyCustomerSession
class QueueConversationMessageEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicMessageConversation
class QueueConversationMessageEventTopicMessageConversation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicMessageDetails
class QueueConversationMessageEventTopicMessageDetails extends Object implements Serializable-
Serialized Fields
-
errorInfo
QueueConversationMessageEventTopicErrorDetails errorInfo
-
media
List<QueueConversationMessageEventTopicMessageMedia> media
-
message
QueueConversationMessageEventTopicUriReference message
-
messageMetadata
QueueConversationMessageEventTopicMessageMetadata messageMetadata
-
messageSegmentCount
Integer messageSegmentCount
-
messageStatus
QueueConversationMessageEventTopicMessageDetails.MessageStatusEnum messageStatus
-
messageTime
Date messageTime
-
stickers
List<QueueConversationMessageEventTopicMessageSticker> stickers
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicMessageMedia
class QueueConversationMessageEventTopicMessageMedia extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicMessageMediaParticipant
class QueueConversationMessageEventTopicMessageMediaParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
byoSmsIntegrationId
String byoSmsIntegrationId
-
connectedTime
Date connectedTime
-
conversationRoutingData
QueueConversationMessageEventTopicConversationRoutingData conversationRoutingData
-
direction
QueueConversationMessageEventTopicMessageMediaParticipant.DirectionEnum direction
-
disconnectType
QueueConversationMessageEventTopicMessageMediaParticipant.DisconnectTypeEnum disconnectType
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
errorInfo
QueueConversationMessageEventTopicErrorBody errorInfo
-
externalContact
QueueConversationMessageEventTopicUriReference externalContact
-
externalOrganization
QueueConversationMessageEventTopicUriReference externalOrganization
-
flaggedReason
QueueConversationMessageEventTopicMessageMediaParticipant.FlaggedReasonEnum flaggedReason
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationMessageEventTopicMessageMediaParticipant.InitialStateEnum initialState
-
journeyContext
QueueConversationMessageEventTopicJourneyContext journeyContext
-
mediaRoles
List<String> mediaRoles
-
messages
List<QueueConversationMessageEventTopicMessageDetails> messages
-
monitoredParticipantId
String monitoredParticipantId
-
name
String name
-
peer
String peer
-
provider
String provider
-
purpose
String purpose
-
queue
QueueConversationMessageEventTopicUriReference queue
-
recipientCountry
String recipientCountry
-
recipientType
String recipientType
-
screenRecordingState
String screenRecordingState
-
script
QueueConversationMessageEventTopicUriReference script
-
startAcwTime
Date startAcwTime
-
startHoldTime
Date startHoldTime
-
startTime
Date startTime
-
state
QueueConversationMessageEventTopicMessageMediaParticipant.StateEnum state
-
team
QueueConversationMessageEventTopicUriReference team
-
type
QueueConversationMessageEventTopicMessageMediaParticipant.TypeEnum type
-
user
QueueConversationMessageEventTopicUriReference user
-
wrapup
QueueConversationMessageEventTopicWrapup wrapup
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupSkipped
Boolean wrapupSkipped
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicMessageMetadata
class QueueConversationMessageEventTopicMessageMetadata extends Object implements Serializable-
Serialized Fields
-
content
List<QueueConversationMessageEventTopicMessageMetadataContent> content
-
events
List<QueueConversationMessageEventTopicMessageMetadataEvent> events
-
type
String type
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicMessageMetadataContent
class QueueConversationMessageEventTopicMessageMetadataContent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicMessageMetadataEvent
class QueueConversationMessageEventTopicMessageMetadataEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicMessageSticker
class QueueConversationMessageEventTopicMessageSticker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicScoredAgent
class QueueConversationMessageEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
QueueConversationMessageEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicUriReference
class QueueConversationMessageEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicWrapup
class QueueConversationMessageEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicAddress
class QueueConversationSocialExpressionEventTopicAddress extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicAfterCallWork
class QueueConversationSocialExpressionEventTopicAfterCallWork extends Object implements Serializable-
Serialized Fields
-
endTime
Date endTime
-
startTime
Date startTime
-
state
QueueConversationSocialExpressionEventTopicAfterCallWork.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicAttachment
class QueueConversationSocialExpressionEventTopicAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicCall
class QueueConversationSocialExpressionEventTopicCall extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
agentAssistantId
String agentAssistantId
-
bargedTime
Date bargedTime
-
confined
Boolean confined
-
connectedTime
Date connectedTime
-
direction
QueueConversationSocialExpressionEventTopicCall.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectReasons
List<QueueConversationSocialExpressionEventTopicDisconnectReason> disconnectReasons
-
disconnectType
QueueConversationSocialExpressionEventTopicCall.DisconnectTypeEnum disconnectType
-
documentId
String documentId
-
errorInfo
QueueConversationSocialExpressionEventTopicErrorDetails errorInfo
-
faxStatus
QueueConversationSocialExpressionEventTopicFaxStatus faxStatus
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationSocialExpressionEventTopicCall.InitialStateEnum initialState
-
muted
Boolean muted
-
other
QueueConversationSocialExpressionEventTopicAddress other
-
peerId
String peerId
-
provider
String provider
-
recording
Boolean recording
-
recordingState
QueueConversationSocialExpressionEventTopicCall.RecordingStateEnum recordingState
-
scriptId
String scriptId
-
securePause
Boolean securePause
-
self
QueueConversationSocialExpressionEventTopicAddress self
-
startHoldTime
Date startHoldTime
-
state
QueueConversationSocialExpressionEventTopicCall.StateEnum state
-
uuiData
String uuiData
-
wrapup
QueueConversationSocialExpressionEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicCallback
class QueueConversationSocialExpressionEventTopicCallback extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
automatedCallbackConfigId
String automatedCallbackConfigId
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
callerId
String callerId
-
callerIdName
String callerIdName
-
connectedTime
Date connectedTime
-
dialerPreview
QueueConversationSocialExpressionEventTopicDialerPreview dialerPreview
-
direction
QueueConversationSocialExpressionEventTopicCallback.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationSocialExpressionEventTopicCallback.DisconnectTypeEnum disconnectType
-
externalCampaign
Boolean externalCampaign
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationSocialExpressionEventTopicCallback.InitialStateEnum initialState
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
skipEnabled
Boolean skipEnabled
-
startHoldTime
Date startHoldTime
-
state
QueueConversationSocialExpressionEventTopicCallback.StateEnum state
-
timeoutSeconds
Integer timeoutSeconds
-
voicemail
QueueConversationSocialExpressionEventTopicVoicemail voicemail
-
wrapup
QueueConversationSocialExpressionEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicChat
class QueueConversationSocialExpressionEventTopicChat extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
avatarImageUrl
String avatarImageUrl
-
connectedTime
Date connectedTime
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationSocialExpressionEventTopicChat.DisconnectTypeEnum disconnectType
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationSocialExpressionEventTopicChat.InitialStateEnum initialState
-
journeyContext
QueueConversationSocialExpressionEventTopicJourneyContext journeyContext
-
peerId
String peerId
-
provider
String provider
-
roomId
String roomId
-
scriptId
String scriptId
-
startHoldTime
Date startHoldTime
-
state
QueueConversationSocialExpressionEventTopicChat.StateEnum state
-
wrapup
QueueConversationSocialExpressionEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicCobrowse
class QueueConversationSocialExpressionEventTopicCobrowse extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
cobrowseRole
String cobrowseRole
-
cobrowseSessionId
String cobrowseSessionId
-
connectedTime
Date connectedTime
-
controlling
List<String> controlling
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationSocialExpressionEventTopicCobrowse.DisconnectTypeEnum disconnectType
-
id
String id
-
initialState
QueueConversationSocialExpressionEventTopicCobrowse.InitialStateEnum initialState
-
peerId
String peerId
-
provider
String provider
-
providerEventTime
Date providerEventTime
-
roomId
String roomId
-
scriptId
String scriptId
-
self
QueueConversationSocialExpressionEventTopicAddress self
-
state
QueueConversationSocialExpressionEventTopicCobrowse.StateEnum state
-
viewerUrl
String viewerUrl
-
wrapup
QueueConversationSocialExpressionEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicConversation
class QueueConversationSocialExpressionEventTopicConversation extends Object implements Serializable-
Serialized Fields
-
address
String address
-
externalTag
String externalTag
-
id
String id
-
maxParticipants
Integer maxParticipants
-
participants
List<QueueConversationSocialExpressionEventTopicParticipant> participants
-
recentTransfers
List<QueueConversationSocialExpressionEventTopicRecentTransfer> recentTransfers
-
recordingState
String recordingState
-
securePause
Boolean securePause
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicConversationRoutingData
class QueueConversationSocialExpressionEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
QueueConversationSocialExpressionEventTopicUriReference language
-
priority
Integer priority
-
queue
QueueConversationSocialExpressionEventTopicUriReference queue
-
scoredAgents
List<QueueConversationSocialExpressionEventTopicScoredAgent> scoredAgents
-
skills
List<QueueConversationSocialExpressionEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicDestination
class QueueConversationSocialExpressionEventTopicDestination extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicDialerPreview
class QueueConversationSocialExpressionEventTopicDialerPreview extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicDisconnectReason
class QueueConversationSocialExpressionEventTopicDisconnectReason extends Object implements Serializable-
Serialized Fields
-
code
Integer code
-
phrase
String phrase
-
type
QueueConversationSocialExpressionEventTopicDisconnectReason.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicEmail
class QueueConversationSocialExpressionEventTopicEmail extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
autoGenerated
Boolean autoGenerated
-
connectedTime
Date connectedTime
-
direction
QueueConversationSocialExpressionEventTopicEmail.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationSocialExpressionEventTopicEmail.DisconnectTypeEnum disconnectType
-
draftAttachments
List<QueueConversationSocialExpressionEventTopicAttachment> draftAttachments
-
errorInfo
QueueConversationSocialExpressionEventTopicErrorDetails errorInfo
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationSocialExpressionEventTopicEmail.InitialStateEnum initialState
-
messageId
String messageId
-
messagesSent
Integer messagesSent
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
spam
Boolean spam
-
startHoldTime
Date startHoldTime
-
state
QueueConversationSocialExpressionEventTopicEmail.StateEnum state
-
subject
String subject
-
wrapup
QueueConversationSocialExpressionEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicErrorDetails
class QueueConversationSocialExpressionEventTopicErrorDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicFaxStatus
class QueueConversationSocialExpressionEventTopicFaxStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicInitiator
class QueueConversationSocialExpressionEventTopicInitiator extends Object implements Serializable-
Serialized Fields
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicJourneyAction
class QueueConversationSocialExpressionEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
QueueConversationSocialExpressionEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicJourneyActionMap
class QueueConversationSocialExpressionEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicJourneyContext
class QueueConversationSocialExpressionEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
QueueConversationSocialExpressionEventTopicJourneyCustomer customer
-
customerSession
QueueConversationSocialExpressionEventTopicJourneyCustomerSession customerSession
-
triggeringAction
QueueConversationSocialExpressionEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicJourneyCustomer
class QueueConversationSocialExpressionEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicJourneyCustomerSession
class QueueConversationSocialExpressionEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicMessage
class QueueConversationSocialExpressionEventTopicMessage extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
agentAssistantId
String agentAssistantId
-
byoSmsIntegrationId
String byoSmsIntegrationId
-
connectedTime
Date connectedTime
-
direction
QueueConversationSocialExpressionEventTopicMessage.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationSocialExpressionEventTopicMessage.DisconnectTypeEnum disconnectType
-
errorInfo
QueueConversationSocialExpressionEventTopicErrorDetails errorInfo
-
fromAddress
QueueConversationSocialExpressionEventTopicAddress fromAddress
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationSocialExpressionEventTopicMessage.InitialStateEnum initialState
-
journeyContext
QueueConversationSocialExpressionEventTopicJourneyContext journeyContext
-
messages
List<QueueConversationSocialExpressionEventTopicMessageDetails> messages
-
messagesTranscriptUri
String messagesTranscriptUri
-
peerId
String peerId
-
provider
String provider
-
recipientCountry
String recipientCountry
-
recipientType
String recipientType
-
scriptId
String scriptId
-
startHoldTime
Date startHoldTime
-
state
QueueConversationSocialExpressionEventTopicMessage.StateEnum state
-
toAddress
QueueConversationSocialExpressionEventTopicAddress toAddress
-
type
QueueConversationSocialExpressionEventTopicMessage.TypeEnum type
-
wrapup
QueueConversationSocialExpressionEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicMessageDetails
class QueueConversationSocialExpressionEventTopicMessageDetails extends Object implements Serializable-
Serialized Fields
-
errorInfo
QueueConversationSocialExpressionEventTopicErrorDetails errorInfo
-
media
List<QueueConversationSocialExpressionEventTopicMessageMedia> media
-
messageId
String messageId
-
messageMetadata
QueueConversationSocialExpressionEventTopicMessageMetadata messageMetadata
-
messageSegmentCount
Integer messageSegmentCount
-
messageStatus
QueueConversationSocialExpressionEventTopicMessageDetails.MessageStatusEnum messageStatus
-
messageTime
Date messageTime
-
stickers
List<QueueConversationSocialExpressionEventTopicMessageSticker> stickers
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicMessageMedia
class QueueConversationSocialExpressionEventTopicMessageMedia extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicMessageMetadata
class QueueConversationSocialExpressionEventTopicMessageMetadata extends Object implements Serializable-
Serialized Fields
-
content
List<QueueConversationSocialExpressionEventTopicMessageMetadataContent> content
-
events
List<QueueConversationSocialExpressionEventTopicMessageMetadataEvent> events
-
type
String type
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicMessageMetadataContent
class QueueConversationSocialExpressionEventTopicMessageMetadataContent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicMessageMetadataEvent
class QueueConversationSocialExpressionEventTopicMessageMetadataEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicMessageSticker
class QueueConversationSocialExpressionEventTopicMessageSticker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicModifiedBy
class QueueConversationSocialExpressionEventTopicModifiedBy extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicObject
class QueueConversationSocialExpressionEventTopicObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicParticipant
class QueueConversationSocialExpressionEventTopicParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
bargedParticipantId
String bargedParticipantId
-
callbacks
List<QueueConversationSocialExpressionEventTopicCallback> callbacks
-
calls
List<QueueConversationSocialExpressionEventTopicCall> calls
-
chats
List<QueueConversationSocialExpressionEventTopicChat> chats
-
coachedParticipantId
String coachedParticipantId
-
cobrowsesessions
List<QueueConversationSocialExpressionEventTopicCobrowse> cobrowsesessions
-
connectedTime
Date connectedTime
-
consultParticipantId
String consultParticipantId
-
conversationRoutingData
QueueConversationSocialExpressionEventTopicConversationRoutingData conversationRoutingData
-
emails
List<QueueConversationSocialExpressionEventTopicEmail> emails
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
externalContactId
String externalContactId
-
externalOrganizationId
String externalOrganizationId
-
flaggedReason
String flaggedReason
-
groupId
String groupId
-
id
String id
-
mediaRoles
List<String> mediaRoles
-
messages
List<QueueConversationSocialExpressionEventTopicMessage> messages
-
monitoredParticipantId
String monitoredParticipantId
-
name
String name
-
purpose
String purpose
-
queueId
String queueId
-
screenRecordingState
QueueConversationSocialExpressionEventTopicParticipant.ScreenRecordingStateEnum screenRecordingState
-
screenshares
List<QueueConversationSocialExpressionEventTopicScreenshare> screenshares
-
socialExpressions
List<QueueConversationSocialExpressionEventTopicSocialExpression> socialExpressions
-
startAcwTime
Date startAcwTime
-
teamId
String teamId
-
userId
String userId
-
videos
List<QueueConversationSocialExpressionEventTopicVideo> videos
-
workflow
QueueConversationSocialExpressionEventTopicWorkflow workflow
-
wrapup
QueueConversationSocialExpressionEventTopicWrapup wrapup
-
wrapupExpected
Boolean wrapupExpected
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicPhoneNumberColumn
class QueueConversationSocialExpressionEventTopicPhoneNumberColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicRecentTransfer
class QueueConversationSocialExpressionEventTopicRecentTransfer extends Object implements Serializable-
Serialized Fields
-
dateIssued
Date dateIssued
-
destination
QueueConversationSocialExpressionEventTopicDestination destination
-
id
String id
-
initiator
QueueConversationSocialExpressionEventTopicInitiator initiator
-
modifiedBy
QueueConversationSocialExpressionEventTopicModifiedBy modifiedBy
-
state
QueueConversationSocialExpressionEventTopicRecentTransfer.StateEnum state
-
transferType
QueueConversationSocialExpressionEventTopicRecentTransfer.TransferTypeEnum transferType
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicScoredAgent
class QueueConversationSocialExpressionEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
QueueConversationSocialExpressionEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicSocialExpression
class QueueConversationSocialExpressionEventTopicSocialExpression extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
connectedTime
Date connectedTime
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationSocialExpressionEventTopicSocialExpression.DisconnectTypeEnum disconnectType
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationSocialExpressionEventTopicSocialExpression.InitialStateEnum initialState
-
peerId
String peerId
-
previewText
String previewText
-
provider
String provider
-
recordingId
String recordingId
-
scriptId
String scriptId
-
socialMediaHub
String socialMediaHub
-
socialMediaId
String socialMediaId
-
socialUserName
String socialUserName
-
startHoldTime
Date startHoldTime
-
state
QueueConversationSocialExpressionEventTopicSocialExpression.StateEnum state
-
wrapup
QueueConversationSocialExpressionEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicUriReference
class QueueConversationSocialExpressionEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicVideo
class QueueConversationSocialExpressionEventTopicVideo extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
audioMuted
Boolean audioMuted
-
connectedTime
Date connectedTime
-
context
String context
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationSocialExpressionEventTopicVideo.DisconnectTypeEnum disconnectType
-
id
String id
-
initialState
QueueConversationSocialExpressionEventTopicVideo.InitialStateEnum initialState
-
msids
List<String> msids
-
peerCount
Object peerCount
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
self
QueueConversationSocialExpressionEventTopicAddress self
-
sharingScreen
Boolean sharingScreen
-
state
QueueConversationSocialExpressionEventTopicVideo.StateEnum state
-
videoMuted
Boolean videoMuted
-
wrapup
QueueConversationSocialExpressionEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicVoicemail
class QueueConversationSocialExpressionEventTopicVoicemail extends Object implements Serializable-
Serialized Fields
-
id
String id
-
uploadStatus
QueueConversationSocialExpressionEventTopicVoicemail.UploadStatusEnum uploadStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicWorkflow
class QueueConversationSocialExpressionEventTopicWorkflow extends Object implements Serializable-
Serialized Fields
-
workflowId
String workflowId
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicWrapup
class QueueConversationSocialExpressionEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicAddress
class QueueConversationVideoEventTopicAddress extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicAfterCallWork
class QueueConversationVideoEventTopicAfterCallWork extends Object implements Serializable-
Serialized Fields
-
endTime
Date endTime
-
startTime
Date startTime
-
state
QueueConversationVideoEventTopicAfterCallWork.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicAttachment
class QueueConversationVideoEventTopicAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicCall
class QueueConversationVideoEventTopicCall extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationVideoEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
agentAssistantId
String agentAssistantId
-
bargedTime
Date bargedTime
-
confined
Boolean confined
-
connectedTime
Date connectedTime
-
direction
QueueConversationVideoEventTopicCall.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectReasons
List<QueueConversationVideoEventTopicDisconnectReason> disconnectReasons
-
disconnectType
QueueConversationVideoEventTopicCall.DisconnectTypeEnum disconnectType
-
documentId
String documentId
-
errorInfo
QueueConversationVideoEventTopicErrorDetails errorInfo
-
faxStatus
QueueConversationVideoEventTopicFaxStatus faxStatus
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationVideoEventTopicCall.InitialStateEnum initialState
-
muted
Boolean muted
-
other
QueueConversationVideoEventTopicAddress other
-
peerId
String peerId
-
provider
String provider
-
recording
Boolean recording
-
recordingState
QueueConversationVideoEventTopicCall.RecordingStateEnum recordingState
-
scriptId
String scriptId
-
securePause
Boolean securePause
-
self
QueueConversationVideoEventTopicAddress self
-
startHoldTime
Date startHoldTime
-
state
QueueConversationVideoEventTopicCall.StateEnum state
-
uuiData
String uuiData
-
wrapup
QueueConversationVideoEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicCallback
class QueueConversationVideoEventTopicCallback extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationVideoEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
automatedCallbackConfigId
String automatedCallbackConfigId
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Date callbackScheduledTime
-
callbackUserName
String callbackUserName
-
callerId
String callerId
-
callerIdName
String callerIdName
-
connectedTime
Date connectedTime
-
dialerPreview
QueueConversationVideoEventTopicDialerPreview dialerPreview
-
direction
QueueConversationVideoEventTopicCallback.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationVideoEventTopicCallback.DisconnectTypeEnum disconnectType
-
externalCampaign
Boolean externalCampaign
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationVideoEventTopicCallback.InitialStateEnum initialState
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
skipEnabled
Boolean skipEnabled
-
startHoldTime
Date startHoldTime
-
state
QueueConversationVideoEventTopicCallback.StateEnum state
-
timeoutSeconds
Integer timeoutSeconds
-
voicemail
QueueConversationVideoEventTopicVoicemail voicemail
-
wrapup
QueueConversationVideoEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicChat
class QueueConversationVideoEventTopicChat extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationVideoEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
avatarImageUrl
String avatarImageUrl
-
connectedTime
Date connectedTime
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationVideoEventTopicChat.DisconnectTypeEnum disconnectType
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationVideoEventTopicChat.InitialStateEnum initialState
-
journeyContext
QueueConversationVideoEventTopicJourneyContext journeyContext
-
peerId
String peerId
-
provider
String provider
-
roomId
String roomId
-
scriptId
String scriptId
-
startHoldTime
Date startHoldTime
-
state
QueueConversationVideoEventTopicChat.StateEnum state
-
wrapup
QueueConversationVideoEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicCobrowse
class QueueConversationVideoEventTopicCobrowse extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationVideoEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
cobrowseRole
String cobrowseRole
-
cobrowseSessionId
String cobrowseSessionId
-
connectedTime
Date connectedTime
-
controlling
List<String> controlling
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationVideoEventTopicCobrowse.DisconnectTypeEnum disconnectType
-
id
String id
-
initialState
QueueConversationVideoEventTopicCobrowse.InitialStateEnum initialState
-
peerId
String peerId
-
provider
String provider
-
providerEventTime
Date providerEventTime
-
roomId
String roomId
-
scriptId
String scriptId
-
self
QueueConversationVideoEventTopicAddress self
-
state
QueueConversationVideoEventTopicCobrowse.StateEnum state
-
viewerUrl
String viewerUrl
-
wrapup
QueueConversationVideoEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicConversation
class QueueConversationVideoEventTopicConversation extends Object implements Serializable-
Serialized Fields
-
address
String address
-
externalTag
String externalTag
-
id
String id
-
maxParticipants
Integer maxParticipants
-
participants
List<QueueConversationVideoEventTopicParticipant> participants
-
recentTransfers
List<QueueConversationVideoEventTopicRecentTransfer> recentTransfers
-
recordingState
String recordingState
-
securePause
Boolean securePause
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicConversationRoutingData
class QueueConversationVideoEventTopicConversationRoutingData extends Object implements Serializable-
Serialized Fields
-
language
QueueConversationVideoEventTopicUriReference language
-
priority
Integer priority
-
queue
QueueConversationVideoEventTopicUriReference queue
-
scoredAgents
List<QueueConversationVideoEventTopicScoredAgent> scoredAgents
-
skills
List<QueueConversationVideoEventTopicUriReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicDestination
class QueueConversationVideoEventTopicDestination extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicDialerPreview
class QueueConversationVideoEventTopicDialerPreview extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicDisconnectReason
class QueueConversationVideoEventTopicDisconnectReason extends Object implements Serializable-
Serialized Fields
-
code
Integer code
-
phrase
String phrase
-
type
QueueConversationVideoEventTopicDisconnectReason.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicEmail
class QueueConversationVideoEventTopicEmail extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationVideoEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
autoGenerated
Boolean autoGenerated
-
connectedTime
Date connectedTime
-
direction
QueueConversationVideoEventTopicEmail.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationVideoEventTopicEmail.DisconnectTypeEnum disconnectType
-
draftAttachments
List<QueueConversationVideoEventTopicAttachment> draftAttachments
-
errorInfo
QueueConversationVideoEventTopicErrorDetails errorInfo
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationVideoEventTopicEmail.InitialStateEnum initialState
-
messageId
String messageId
-
messagesSent
Integer messagesSent
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
spam
Boolean spam
-
startHoldTime
Date startHoldTime
-
state
QueueConversationVideoEventTopicEmail.StateEnum state
-
subject
String subject
-
wrapup
QueueConversationVideoEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicErrorDetails
class QueueConversationVideoEventTopicErrorDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicFaxStatus
class QueueConversationVideoEventTopicFaxStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicInitiator
class QueueConversationVideoEventTopicInitiator extends Object implements Serializable-
Serialized Fields
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicJourneyAction
class QueueConversationVideoEventTopicJourneyAction extends Object implements Serializable-
Serialized Fields
-
actionMap
QueueConversationVideoEventTopicJourneyActionMap actionMap
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicJourneyActionMap
class QueueConversationVideoEventTopicJourneyActionMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicJourneyContext
class QueueConversationVideoEventTopicJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
QueueConversationVideoEventTopicJourneyCustomer customer
-
customerSession
QueueConversationVideoEventTopicJourneyCustomerSession customerSession
-
triggeringAction
QueueConversationVideoEventTopicJourneyAction triggeringAction
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicJourneyCustomer
class QueueConversationVideoEventTopicJourneyCustomer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicJourneyCustomerSession
class QueueConversationVideoEventTopicJourneyCustomerSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicMessage
class QueueConversationVideoEventTopicMessage extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationVideoEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
agentAssistantId
String agentAssistantId
-
byoSmsIntegrationId
String byoSmsIntegrationId
-
connectedTime
Date connectedTime
-
direction
QueueConversationVideoEventTopicMessage.DirectionEnum direction
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationVideoEventTopicMessage.DisconnectTypeEnum disconnectType
-
errorInfo
QueueConversationVideoEventTopicErrorDetails errorInfo
-
fromAddress
QueueConversationVideoEventTopicAddress fromAddress
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationVideoEventTopicMessage.InitialStateEnum initialState
-
journeyContext
QueueConversationVideoEventTopicJourneyContext journeyContext
-
messages
List<QueueConversationVideoEventTopicMessageDetails> messages
-
messagesTranscriptUri
String messagesTranscriptUri
-
peerId
String peerId
-
provider
String provider
-
recipientCountry
String recipientCountry
-
recipientType
String recipientType
-
scriptId
String scriptId
-
startHoldTime
Date startHoldTime
-
state
QueueConversationVideoEventTopicMessage.StateEnum state
-
toAddress
QueueConversationVideoEventTopicAddress toAddress
-
type
QueueConversationVideoEventTopicMessage.TypeEnum type
-
wrapup
QueueConversationVideoEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicMessageDetails
class QueueConversationVideoEventTopicMessageDetails extends Object implements Serializable-
Serialized Fields
-
errorInfo
QueueConversationVideoEventTopicErrorDetails errorInfo
-
media
List<QueueConversationVideoEventTopicMessageMedia> media
-
messageId
String messageId
-
messageMetadata
QueueConversationVideoEventTopicMessageMetadata messageMetadata
-
messageSegmentCount
Integer messageSegmentCount
-
messageStatus
QueueConversationVideoEventTopicMessageDetails.MessageStatusEnum messageStatus
-
messageTime
Date messageTime
-
stickers
List<QueueConversationVideoEventTopicMessageSticker> stickers
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicMessageMedia
class QueueConversationVideoEventTopicMessageMedia extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicMessageMetadata
class QueueConversationVideoEventTopicMessageMetadata extends Object implements Serializable-
Serialized Fields
-
content
List<QueueConversationVideoEventTopicMessageMetadataContent> content
-
events
List<QueueConversationVideoEventTopicMessageMetadataEvent> events
-
type
String type
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicMessageMetadataContent
class QueueConversationVideoEventTopicMessageMetadataContent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicMessageMetadataEvent
class QueueConversationVideoEventTopicMessageMetadataEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicMessageSticker
class QueueConversationVideoEventTopicMessageSticker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicModifiedBy
class QueueConversationVideoEventTopicModifiedBy extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicObject
class QueueConversationVideoEventTopicObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicParticipant
class QueueConversationVideoEventTopicParticipant extends Object implements Serializable-
Serialized Fields
-
address
String address
-
alertingTimeoutMs
Integer alertingTimeoutMs
-
attributes
Map<String,
String> attributes -
bargedParticipantId
String bargedParticipantId
-
callbacks
List<QueueConversationVideoEventTopicCallback> callbacks
-
calls
List<QueueConversationVideoEventTopicCall> calls
-
chats
List<QueueConversationVideoEventTopicChat> chats
-
coachedParticipantId
String coachedParticipantId
-
cobrowsesessions
List<QueueConversationVideoEventTopicCobrowse> cobrowsesessions
-
connectedTime
Date connectedTime
-
consultParticipantId
String consultParticipantId
-
conversationRoutingData
QueueConversationVideoEventTopicConversationRoutingData conversationRoutingData
-
emails
List<QueueConversationVideoEventTopicEmail> emails
-
endAcwTime
Date endAcwTime
-
endTime
Date endTime
-
externalContactId
String externalContactId
-
externalOrganizationId
String externalOrganizationId
-
flaggedReason
String flaggedReason
-
groupId
String groupId
-
id
String id
-
mediaRoles
List<String> mediaRoles
-
messages
List<QueueConversationVideoEventTopicMessage> messages
-
monitoredParticipantId
String monitoredParticipantId
-
name
String name
-
purpose
String purpose
-
queueId
String queueId
-
screenRecordingState
QueueConversationVideoEventTopicParticipant.ScreenRecordingStateEnum screenRecordingState
-
screenshares
List<QueueConversationVideoEventTopicScreenshare> screenshares
-
socialExpressions
List<QueueConversationVideoEventTopicSocialExpression> socialExpressions
-
startAcwTime
Date startAcwTime
-
teamId
String teamId
-
userId
String userId
-
videos
List<QueueConversationVideoEventTopicVideo> videos
-
workflow
QueueConversationVideoEventTopicWorkflow workflow
-
wrapup
QueueConversationVideoEventTopicWrapup wrapup
-
wrapupExpected
Boolean wrapupExpected
-
wrapupPrompt
String wrapupPrompt
-
wrapupRequired
Boolean wrapupRequired
-
wrapupTimeoutMs
Integer wrapupTimeoutMs
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicPhoneNumberColumn
class QueueConversationVideoEventTopicPhoneNumberColumn extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicRecentTransfer
class QueueConversationVideoEventTopicRecentTransfer extends Object implements Serializable-
Serialized Fields
-
dateIssued
Date dateIssued
-
destination
QueueConversationVideoEventTopicDestination destination
-
id
String id
-
initiator
QueueConversationVideoEventTopicInitiator initiator
-
modifiedBy
QueueConversationVideoEventTopicModifiedBy modifiedBy
-
state
QueueConversationVideoEventTopicRecentTransfer.StateEnum state
-
transferType
QueueConversationVideoEventTopicRecentTransfer.TransferTypeEnum transferType
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicScoredAgent
class QueueConversationVideoEventTopicScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
QueueConversationVideoEventTopicUriReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicSocialExpression
class QueueConversationVideoEventTopicSocialExpression extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationVideoEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
connectedTime
Date connectedTime
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationVideoEventTopicSocialExpression.DisconnectTypeEnum disconnectType
-
held
Boolean held
-
id
String id
-
initialState
QueueConversationVideoEventTopicSocialExpression.InitialStateEnum initialState
-
peerId
String peerId
-
previewText
String previewText
-
provider
String provider
-
recordingId
String recordingId
-
scriptId
String scriptId
-
socialMediaHub
String socialMediaHub
-
socialMediaId
String socialMediaId
-
socialUserName
String socialUserName
-
startHoldTime
Date startHoldTime
-
state
QueueConversationVideoEventTopicSocialExpression.StateEnum state
-
wrapup
QueueConversationVideoEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicUriReference
class QueueConversationVideoEventTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicVideo
class QueueConversationVideoEventTopicVideo extends Object implements Serializable-
Serialized Fields
-
afterCallWork
QueueConversationVideoEventTopicAfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
audioMuted
Boolean audioMuted
-
connectedTime
Date connectedTime
-
context
String context
-
disconnectedTime
Date disconnectedTime
-
disconnectType
QueueConversationVideoEventTopicVideo.DisconnectTypeEnum disconnectType
-
id
String id
-
initialState
QueueConversationVideoEventTopicVideo.InitialStateEnum initialState
-
msids
List<String> msids
-
peerCount
Object peerCount
-
peerId
String peerId
-
provider
String provider
-
scriptId
String scriptId
-
self
QueueConversationVideoEventTopicAddress self
-
sharingScreen
Boolean sharingScreen
-
state
QueueConversationVideoEventTopicVideo.StateEnum state
-
videoMuted
Boolean videoMuted
-
wrapup
QueueConversationVideoEventTopicWrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicVoicemail
class QueueConversationVideoEventTopicVoicemail extends Object implements Serializable-
Serialized Fields
-
id
String id
-
uploadStatus
QueueConversationVideoEventTopicVoicemail.UploadStatusEnum uploadStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicWorkflow
class QueueConversationVideoEventTopicWorkflow extends Object implements Serializable-
Serialized Fields
-
workflowId
String workflowId
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicWrapup
class QueueConversationVideoEventTopicWrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueEmailAddress
class QueueEmailAddress extends Object implements Serializable-
Serialized Fields
-
domain
DomainEntityRef domain
-
route
InboundRoute route
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueEntityListing
class QueueEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueMediaSettings
class QueueMediaSettings extends Object implements Serializable-
Serialized Fields
-
call
MediaSettings call
-
callback
CallbackMediaSettings callback
-
chat
MediaSettings chat
-
email
MediaSettings email
-
message
MediaSettings message
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueMember
class QueueMember extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueMemberEntityListing
class QueueMemberEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueMemberEntityListingV1
class QueueMemberEntityListingV1 extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueMessagingAddresses
class QueueMessagingAddresses extends Object implements Serializable-
Serialized Fields
-
openMessagingRecipient
DomainEntityRef openMessagingRecipient
-
smsAddress
DomainEntityRef smsAddress
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueObservationDataContainer
class QueueObservationDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<ObservationMetricData> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueObservationQuery
class QueueObservationQuery extends Object implements Serializable-
Serialized Fields
-
detailMetrics
List<QueueObservationQuery.DetailMetricsEnum> detailMetrics
-
filter
QueueObservationQueryFilter filter
-
metrics
List<QueueObservationQuery.MetricsEnum> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueObservationQueryClause
class QueueObservationQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<QueueObservationQueryPredicate> predicates
-
type
QueueObservationQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueObservationQueryFilter
class QueueObservationQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<QueueObservationQueryClause> clauses
-
predicates
List<QueueObservationQueryPredicate> predicates
-
type
QueueObservationQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueObservationQueryPredicate
class QueueObservationQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
QueueObservationQueryPredicate.DimensionEnum dimension
-
operator
QueueObservationQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
QueueObservationQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueObservationQueryResponse
class QueueObservationQueryResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueReference
class QueueReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueRequest
class QueueRequest extends Object implements Serializable-
Serialized Fields
-
acwSettings
AcwSettings acwSettings
-
agentOwnedRouting
AgentOwnedRouting agentOwnedRouting
-
autoAnswerOnly
Boolean autoAnswerOnly
-
bullseye
Bullseye bullseye
-
callingPartyName
String callingPartyName
-
callingPartyNumber
String callingPartyNumber
-
createdBy
String createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
defaultScripts
Map<String,
Script> defaultScripts -
description
String description
-
directRouting
DirectRouting directRouting
-
division
WritableDivision division
-
emailInQueueFlow
DomainEntityRef emailInQueueFlow
-
enableManualAssignment
Boolean enableManualAssignment
-
enableTranscription
Boolean enableTranscription
-
id
String id
-
joinedMemberCount
Integer joinedMemberCount
-
mediaSettings
QueueMediaSettings mediaSettings
-
memberCount
Integer memberCount
-
memberGroups
List<MemberGroup> memberGroups
-
messageInQueueFlow
DomainEntityRef messageInQueueFlow
-
modifiedBy
String modifiedBy
-
name
String name
-
onHoldPrompt
DomainEntityRef onHoldPrompt
-
outboundEmailAddress
QueueEmailAddress outboundEmailAddress
-
outboundMessagingAddresses
QueueMessagingAddresses outboundMessagingAddresses
-
peerId
String peerId
-
queueFlow
DomainEntityRef queueFlow
-
routingRules
List<RoutingRule> routingRules
-
selfUri
String selfUri
-
skillEvaluationMethod
QueueRequest.SkillEvaluationMethodEnum skillEvaluationMethod
-
userMemberCount
Integer userMemberCount
-
whisperPrompt
DomainEntityRef whisperPrompt
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueUserEventTopicObject
class QueueUserEventTopicObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueUserEventTopicQueueMember
class QueueUserEventTopicQueueMember extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.QueueUserEventTopicUserReference
class QueueUserEventTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.QueueUtilizationDiagnostic
class QueueUtilizationDiagnostic extends Object implements Serializable-
Serialized Fields
-
activeUsersInQueue
Integer activeUsersInQueue
-
queue
DomainEntityRef queue
-
usersInQueue
Integer usersInQueue
-
usersNotUtilized
Integer usersNotUtilized
-
usersOnACampaignCall
Integer usersOnACampaignCall
-
usersOnANonCampaignCall
Integer usersOnANonCampaignCall
-
usersOnDifferentEdgeGroup
Integer usersOnDifferentEdgeGroup
-
usersOnQueue
Integer usersOnQueue
-
usersOnQueueWithStation
Integer usersOnQueueWithStation
-
-
-
Class com.mypurecloud.sdk.v2.model.QuickReply
class QuickReply extends Object implements Serializable-
Serialized Fields
-
action
QuickReply.ActionEnum action
-
isSelected
Boolean isSelected
-
payload
String payload
-
text
String text
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.Reaction
class Reaction extends Object implements Serializable-
Serialized Fields
-
data
String data
-
name
String name
-
reactionType
Reaction.ReactionTypeEnum reactionType
-
-
-
Class com.mypurecloud.sdk.v2.model.RealTimeAdherenceExplanation
class RealTimeAdherenceExplanation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
lengthMinutes
Integer lengthMinutes
-
selfUri
String selfUri
-
startDate
Date startDate
-
status
RealTimeAdherenceExplanation.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.RecallEntry
class RecallEntry extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Recipient
class Recipient extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RecipientAdditionalIdentifier
class RecipientAdditionalIdentifier extends Object implements Serializable-
Serialized Fields
-
type
RecipientAdditionalIdentifier.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.RecipientListing
class RecipientListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Record
class Record extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Recording
class Recording extends Object implements Serializable-
Serialized Fields
-
actualTranscodeTimeMs
Long actualTranscodeTimeMs
-
annotations
List<Annotation> annotations
-
archiveDate
Date archiveDate
-
archiveMedium
Recording.ArchiveMediumEnum archiveMedium
-
conversationId
String conversationId
-
creationTime
Date creationTime
-
deleteDate
Date deleteDate
-
emailTranscript
List<RecordingEmailMessage> emailTranscript
-
endTime
String endTime
-
estimatedTranscodeTimeMs
Long estimatedTranscodeTimeMs
-
exportDate
Date exportDate
-
exportedDate
Date exportedDate
-
fileState
Recording.FileStateEnum fileState
-
id
String id
-
maxAllowedRestorationsForOrg
Integer maxAllowedRestorationsForOrg
-
media
String media
-
mediaUris
Map<String,
MediaResult> mediaUris -
messagingTranscript
List<RecordingMessagingMessage> messagingTranscript
-
name
String name
-
originalRecordingStartTime
Date originalRecordingStartTime
-
outputDurationMs
Integer outputDurationMs
-
outputSizeInBytes
Integer outputSizeInBytes
-
path
String path
-
recordingErrorStatus
Recording.RecordingErrorStatusEnum recordingErrorStatus
-
recordingFileRole
Recording.RecordingFileRoleEnum recordingFileRole
-
remainingRestorationsAllowedForOrg
Integer remainingRestorationsAllowedForOrg
-
restoreExpirationTime
Date restoreExpirationTime
-
selfUri
String selfUri
-
sessionId
String sessionId
-
startTime
String startTime
-
transcript
List<ChatMessage> transcript
-
users
List<User> users
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingAnnotationFlow
class RecordingAnnotationFlow extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RecordingAnnotationQueue
class RecordingAnnotationQueue extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RecordingArchiveRestoreTopicMediaResult
class RecordingArchiveRestoreTopicMediaResult extends Object implements Serializable-
Serialized Fields
-
channelId
String channelId
-
mediaUri
String mediaUri
-
waveformData
List<BigDecimal> waveformData
-
waveUri
String waveUri
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingArchiveRestoreTopicRecording
class RecordingArchiveRestoreTopicRecording extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RecordingButtonComponent
class RecordingButtonComponent extends Object implements Serializable-
Serialized Fields
-
actions
RecordingContentActions actions
-
isSelected
Boolean isSelected
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingContentActions
class RecordingContentActions extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RecordingContentStory
class RecordingContentStory extends Object implements Serializable-
Serialized Fields
-
replyToId
String replyToId
-
type
RecordingContentStory.TypeEnum type
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingEmailMessage
class RecordingEmailMessage extends Object implements Serializable-
Serialized Fields
-
attachments
List<EmailAttachment> attachments
-
bcc
List<EmailAddress> bcc
-
cc
List<EmailAddress> cc
-
from
EmailAddress from
-
htmlBody
String htmlBody
-
id
String id
-
subject
String subject
-
textBody
String textBody
-
time
Date time
-
to
List<EmailAddress> to
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingEncryptionConfiguration
class RecordingEncryptionConfiguration extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RecordingEncryptionConfigurationListing
class RecordingEncryptionConfigurationListing extends Object implements Serializable-
Serialized Fields
-
entities
List<RecordingEncryptionConfiguration> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingEventMediaResult
class RecordingEventMediaResult extends Object implements Serializable-
Serialized Fields
-
channelId
String channelId
-
mediaUri
String mediaUri
-
waveformData
List<BigDecimal> waveformData
-
waveUri
String waveUri
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingEventRecording
class RecordingEventRecording extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RecordingJob
class RecordingJob extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
errorMessage
String errorMessage
-
failedRecordings
String failedRecordings
-
id
String id
-
percentProgress
Integer percentProgress
-
recordingJobsQuery
RecordingJobsQuery recordingJobsQuery
-
selfUri
String selfUri
-
state
RecordingJob.StateEnum state
-
totalConversations
Integer totalConversations
-
totalFailedRecordings
Integer totalFailedRecordings
-
totalProcessedRecordings
Integer totalProcessedRecordings
-
totalRecordings
Integer totalRecordings
-
totalSkippedRecordings
Integer totalSkippedRecordings
-
user
AddressableEntityRef user
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingJobEntityListing
class RecordingJobEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RecordingJobFailedRecording
class RecordingJobFailedRecording extends Object implements Serializable-
Serialized Fields
-
conversation
AddressableEntityRef conversation
-
recording
AddressableEntityRef recording
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingJobsQuery
class RecordingJobsQuery extends Object implements Serializable-
Serialized Fields
-
action
RecordingJobsQuery.ActionEnum action
-
actionAge
Integer actionAge
-
actionDate
Date actionDate
-
clearExport
Boolean clearExport
-
conversationQuery
AsyncConversationQuery conversationQuery
-
includeRecordingsWithSensitiveData
Boolean includeRecordingsWithSensitiveData
-
includeScreenRecordings
Boolean includeScreenRecordings
-
integrationId
String integrationId
-
screenRecordingActionAge
Integer screenRecordingActionAge
-
screenRecordingActionDate
Date screenRecordingActionDate
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingMessagingMessage
class RecordingMessagingMessage extends Object implements Serializable-
Serialized Fields
-
buttonResponse
ButtonResponse buttonResponse
-
from
String from
-
fromExternalContact
ExternalContact fromExternalContact
-
fromUser
User fromUser
-
id
String id
-
messageMediaAttachments
List<MessageMediaAttachment> messageMediaAttachments
-
messageStickerAttachments
List<MessageStickerAttachment> messageStickerAttachments
-
messageText
String messageText
-
quickReplies
List<QuickReply> quickReplies
-
story
RecordingContentStory story
-
timestamp
Date timestamp
-
to
String to
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingMetadata
class RecordingMetadata extends Object implements Serializable-
Serialized Fields
-
annotations
List<Annotation> annotations
-
archiveDate
Date archiveDate
-
archiveMedium
RecordingMetadata.ArchiveMediumEnum archiveMedium
-
conversationId
String conversationId
-
deleteDate
Date deleteDate
-
endTime
String endTime
-
exportDate
Date exportDate
-
exportedDate
Date exportedDate
-
fileState
RecordingMetadata.FileStateEnum fileState
-
id
String id
-
maxAllowedRestorationsForOrg
Integer maxAllowedRestorationsForOrg
-
media
String media
-
name
String name
-
path
String path
-
remainingRestorationsAllowedForOrg
Integer remainingRestorationsAllowedForOrg
-
restoreExpirationTime
Date restoreExpirationTime
-
selfUri
String selfUri
-
sessionId
String sessionId
-
startTime
String startTime
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingRetention
class RecordingRetention extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RecordingRetentionCursorEntityListing
class RecordingRetentionCursorEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<RecordingRetention> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingSettings
class RecordingSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RecordingTranscodeCompleteTopicMediaResult
class RecordingTranscodeCompleteTopicMediaResult extends Object implements Serializable-
Serialized Fields
-
channelId
String channelId
-
mediaUri
String mediaUri
-
waveformData
List<BigDecimal> waveformData
-
waveUri
String waveUri
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingTranscodeCompleteTopicRecording
class RecordingTranscodeCompleteTopicRecording extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RecordingUploadReport
class RecordingUploadReport extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
signedUrl
String signedUrl
-
state
RecordingUploadReport.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.RecordingUploadReportRequest
class RecordingUploadReportRequest extends Object implements Serializable-
Serialized Fields
-
dateSince
Date dateSince
-
uploadStatus
RecordingUploadReportRequest.UploadStatusEnum uploadStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.Referrer
class Referrer extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RegionTimeZone
class RegionTimeZone extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RegisterArchitectJobResponse
class RegisterArchitectJobResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Relationship
class Relationship extends Object implements Serializable-
Serialized Fields
-
externalDataSources
List<ExternalDataSource> externalDataSources
-
externalOrganization
ExternalOrganization externalOrganization
-
id
String id
-
relationship
String relationship
-
selfUri
String selfUri
-
user
User user
-
-
-
Class com.mypurecloud.sdk.v2.model.RelationshipListing
class RelationshipListing extends Object implements Serializable-
Serialized Fields
-
entities
List<Relationship> entities
-
firstUri
String firstUri
-
lastUri
String lastUri
-
nextUri
String nextUri
-
pageCount
Integer pageCount
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
partialResults
Boolean partialResults
-
previousUri
String previousUri
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.ReplacementTerm
class ReplacementTerm extends Object implements Serializable-
Serialized Fields
-
existingValue
String existingValue
-
type
ReplacementTerm.TypeEnum type
-
updatedValue
String updatedValue
-
-
-
Class com.mypurecloud.sdk.v2.model.ReplaceRequest
class ReplaceRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ReplaceResponse
class ReplaceResponse extends Object implements Serializable-
Serialized Fields
-
changeNumber
Integer changeNumber
-
id
String id
-
name
String name
-
uploadDestinationUri
String uploadDestinationUri
-
uploadMethod
ReplaceResponse.UploadMethodEnum uploadMethod
-
uploadStatus
DomainEntityRef uploadStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.ReplyToEmailAddress
class ReplyToEmailAddress extends Object implements Serializable-
Serialized Fields
-
domain
DomainEntityRef domain
-
route
DomainEntityRef route
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingDataExportTopicDataExportNotification
class ReportingDataExportTopicDataExportNotification extends Object implements Serializable-
Serialized Fields
-
createdDateTime
Date createdDateTime
-
downloadUrl
String downloadUrl
-
emailErrorDescription
String emailErrorDescription
-
emailStatuses
Map<String,
ReportingDataExportTopicDataExportNotification.InnerEnum> emailStatuses -
exportAllowedToRerun
Boolean exportAllowedToRerun
-
exportErrorMessagesType
ReportingDataExportTopicDataExportNotification.ExportErrorMessagesTypeEnum exportErrorMessagesType
-
exportFormat
ReportingDataExportTopicDataExportNotification.ExportFormatEnum exportFormat
-
id
String id
-
modifiedDateTime
Date modifiedDateTime
-
name
String name
-
percentageComplete
BigDecimal percentageComplete
-
read
Boolean read
-
runId
String runId
-
scheduleExpression
String scheduleExpression
-
scheduleStaticLinkUrl
String scheduleStaticLinkUrl
-
status
ReportingDataExportTopicDataExportNotification.StatusEnum status
-
viewType
ReportingDataExportTopicDataExportNotification.ViewTypeEnum viewType
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingExportJobListing
class ReportingExportJobListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ReportingExportJobRequest
class ReportingExportJobRequest extends Object implements Serializable-
Serialized Fields
-
csvDelimiter
ReportingExportJobRequest.CsvDelimiterEnum csvDelimiter
-
durationFormat
ReportingExportJobRequest.DurationFormatEnum durationFormat
-
excludeEmptyRows
Boolean excludeEmptyRows
-
exportFormat
ReportingExportJobRequest.ExportFormatEnum exportFormat
-
filter
ViewFilter filter
-
hasCustomParticipantAttributes
Boolean hasCustomParticipantAttributes
-
hasFormatDurations
Boolean hasFormatDurations
-
hasSplitByMedia
Boolean hasSplitByMedia
-
hasSplitFilters
Boolean hasSplitFilters
-
hasSummaryRow
Boolean hasSummaryRow
-
includeDurationFormatInHeader
Boolean includeDurationFormatInHeader
-
interval
String interval
-
locale
String locale
-
name
String name
-
period
String period
-
read
Boolean read
-
recipientEmails
List<String> recipientEmails
-
selectedColumns
List<SelectedColumns> selectedColumns
-
timeZone
String timeZone
-
viewType
ReportingExportJobRequest.ViewTypeEnum viewType
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingExportJobResponse
class ReportingExportJobResponse extends Object implements Serializable-
Serialized Fields
-
createdDateTime
Date createdDateTime
-
csvDelimiter
ReportingExportJobResponse.CsvDelimiterEnum csvDelimiter
-
downloadUrl
String downloadUrl
-
durationFormat
ReportingExportJobResponse.DurationFormatEnum durationFormat
-
emailErrorDescription
String emailErrorDescription
-
emailStatuses
Map<String,
ReportingExportJobResponse.InnerEnum> emailStatuses -
enabled
Boolean enabled
-
excludeEmptyRows
Boolean excludeEmptyRows
-
exportErrorMessagesType
ReportingExportJobResponse.ExportErrorMessagesTypeEnum exportErrorMessagesType
-
exportFormat
ReportingExportJobResponse.ExportFormatEnum exportFormat
-
filter
ViewFilter filter
-
hasCustomParticipantAttributes
Boolean hasCustomParticipantAttributes
-
hasFormatDurations
Boolean hasFormatDurations
-
hasSplitByMedia
Boolean hasSplitByMedia
-
hasSplitFilters
Boolean hasSplitFilters
-
hasSummaryRow
Boolean hasSummaryRow
-
id
String id
-
includeDurationFormatInHeader
Boolean includeDurationFormatInHeader
-
interval
String interval
-
locale
String locale
-
modifiedDateTime
Date modifiedDateTime
-
name
String name
-
percentageComplete
Double percentageComplete
-
period
String period
-
read
Boolean read
-
recipientEmails
List<String> recipientEmails
-
runId
String runId
-
selectedColumns
List<SelectedColumns> selectedColumns
-
selfUri
String selfUri
-
status
ReportingExportJobResponse.StatusEnum status
-
timeZone
String timeZone
-
viewType
ReportingExportJobResponse.ViewTypeEnum viewType
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingExportMetadataJobListing
class ReportingExportMetadataJobListing extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.ReportingExportMetadataJobResponse
class ReportingExportMetadataJobResponse extends Object implements Serializable-
Serialized Fields
-
availableColumnIds
List<String> availableColumnIds
-
dateLimitations
String dateLimitations
-
dependentColumnIds
Map<String,
List<String>> dependentColumnIds -
id
String id
-
name
String name
-
requiredColumnIds
List<String> requiredColumnIds
-
requiredFilters
List<String> requiredFilters
-
selfUri
String selfUri
-
supportedFilters
List<String> supportedFilters
-
viewType
ReportingExportMetadataJobResponse.ViewTypeEnum viewType
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingInterval
class ReportingInterval extends Object implements Serializable-
Serialized Fields
-
intervalType
ReportingInterval.IntervalTypeEnum intervalType
-
intervalValue
Integer intervalValue
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingTurn
class ReportingTurn extends Object implements Serializable-
Serialized Fields
-
askAction
ReportingTurnAction askAction
-
askActionResult
ReportingTurn.AskActionResultEnum askActionResult
-
botPrompts
List<String> botPrompts
-
conversation
AddressableEntityRef conversation
-
dateCreated
Date dateCreated
-
intent
ReportingTurnIntent intent
-
knowledge
ReportingTurnKnowledge knowledge
-
sessionEndDetails
SessionEndDetails sessionEndDetails
-
sessionId
String sessionId
-
userInput
String userInput
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingTurnAction
class ReportingTurnAction extends Object implements Serializable-
Serialized Fields
-
actionId
String actionId
-
actionName
String actionName
-
actionNumber
Integer actionNumber
-
actionType
ReportingTurnAction.ActionTypeEnum actionType
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingTurnIntent
class ReportingTurnIntent extends Object implements Serializable-
Serialized Fields
-
confidence
Double confidence
-
name
String name
-
slots
List<ReportingTurnIntentSlot> slots
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingTurnIntentSlot
class ReportingTurnIntentSlot extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ReportingTurnKnowledge
class ReportingTurnKnowledge extends Object implements Serializable-
Serialized Fields
-
feedback
ReportingTurnKnowledgeFeedback feedback
-
knowledgeBaseId
String knowledgeBaseId
-
search
ReportingTurnKnowledgeSearch search
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingTurnKnowledgeDocument
class ReportingTurnKnowledgeDocument extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ReportingTurnKnowledgeFeedback
class ReportingTurnKnowledgeFeedback extends Object implements Serializable-
Serialized Fields
-
documents
List<ReportingTurnKnowledgeDocument> documents
-
rating
Integer rating
-
searchId
String searchId
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingTurnKnowledgeSearch
class ReportingTurnKnowledgeSearch extends Object implements Serializable-
Serialized Fields
-
documents
List<ReportingTurnKnowledgeDocument> documents
-
query
String query
-
searchId
String searchId
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportingTurnsResponse
class ReportingTurnsResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<ReportingTurn> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportMetaData
class ReportMetaData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ReportMetaDataEntityListing
class ReportMetaDataEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ReportRunEntry
class ReportRunEntry extends Object implements Serializable-
Serialized Fields
-
errorMessage
String errorMessage
-
id
String id
-
name
String name
-
reportFormat
String reportFormat
-
reportId
String reportId
-
reportUrl
String reportUrl
-
runDurationMsec
Long runDurationMsec
-
runStatus
ReportRunEntry.RunStatusEnum runStatus
-
runTime
Date runTime
-
scheduleUri
String scheduleUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportRunEntryEntityDomainListing
class ReportRunEntryEntityDomainListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ReportSchedule
class ReportSchedule extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
enabled
Boolean enabled
-
id
String id
-
interval
String interval
-
lastRun
ReportRunEntry lastRun
-
locale
String locale
-
name
String name
-
nextFireTime
Date nextFireTime
-
parameters
Map<String,
Object> parameters -
quartzCronExpression
String quartzCronExpression
-
reportFormat
String reportFormat
-
reportId
String reportId
-
selfUri
String selfUri
-
timePeriod
String timePeriod
-
timeZone
String timeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.ReportScheduleEntityListing
class ReportScheduleEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RequestConfig
class RequestConfig extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RequestMapping
class RequestMapping extends Object implements Serializable-
Serialized Fields
-
attributeType
RequestMapping.AttributeTypeEnum attributeType
-
mappingType
RequestMapping.MappingTypeEnum mappingType
-
name
String name
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.RequestScoredAgent
class RequestScoredAgent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ReschedulingManagementUnitResponse
class ReschedulingManagementUnitResponse extends Object implements Serializable-
Serialized Fields
-
applied
Boolean applied
-
managementUnit
ManagementUnitReference managementUnit
-
-
-
Class com.mypurecloud.sdk.v2.model.ReschedulingOptionsRunResponse
class ReschedulingOptionsRunResponse extends Object implements Serializable-
Serialized Fields
-
activityCodeIds
List<String> activityCodeIds
-
agentCount
Integer agentCount
-
doNotChangeDailyPaidTime
Boolean doNotChangeDailyPaidTime
-
doNotChangeManuallyEditedShifts
Boolean doNotChangeManuallyEditedShifts
-
doNotChangeShiftStartTimes
Boolean doNotChangeShiftStartTimes
-
doNotChangeWeeklyPaidTime
Boolean doNotChangeWeeklyPaidTime
-
endDate
Date endDate
-
existingSchedule
BuScheduleReference existingSchedule
-
managementUnits
List<ReschedulingManagementUnitResponse> managementUnits
-
startDate
Date startDate
-
-
-
Class com.mypurecloud.sdk.v2.model.ResolutionAggregateDataContainer
class ResolutionAggregateDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<StatisticalResponse> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.ResolutionAggregateQueryClause
class ResolutionAggregateQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<ResolutionAggregateQueryPredicate> predicates
-
type
ResolutionAggregateQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ResolutionAggregateQueryFilter
class ResolutionAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<ResolutionAggregateQueryClause> clauses
-
predicates
List<ResolutionAggregateQueryPredicate> predicates
-
type
ResolutionAggregateQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ResolutionAggregateQueryPredicate
class ResolutionAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
ResolutionAggregateQueryPredicate.DimensionEnum dimension
-
operator
ResolutionAggregateQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
ResolutionAggregateQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ResolutionAggregationView
class ResolutionAggregationView extends Object implements Serializable-
Serialized Fields
-
function
ResolutionAggregationView.FunctionEnum function
-
name
String name
-
range
AggregationRange range
-
target
ResolutionAggregationView.TargetEnum target
-
-
-
Class com.mypurecloud.sdk.v2.model.ResolutionAsyncAggregateQueryResponse
class ResolutionAsyncAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
results
List<ResolutionAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.ResolutionAsyncAggregationQuery
class ResolutionAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
ResolutionAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
ResolutionAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<ResolutionAsyncAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<ResolutionAsyncAggregationQuery.MetricsEnum> metrics
-
pageSize
Integer pageSize
-
timeZone
String timeZone
-
views
List<ResolutionAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.ResolutionDetailQueryClause
class ResolutionDetailQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<ResolutionDetailQueryPredicate> predicates
-
type
ResolutionDetailQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ResolutionDetailQueryFilter
class ResolutionDetailQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<ResolutionDetailQueryClause> clauses
-
predicates
List<ResolutionDetailQueryPredicate> predicates
-
type
ResolutionDetailQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ResolutionDetailQueryPredicate
class ResolutionDetailQueryPredicate extends Object implements Serializable-
Serialized Fields
-
metric
ResolutionDetailQueryPredicate.MetricEnum metric
-
operator
ResolutionDetailQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
ResolutionDetailQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ResourceConditionNode
class ResourceConditionNode extends Object implements Serializable-
Serialized Fields
-
conjunction
ResourceConditionNode.ConjunctionEnum conjunction
-
operands
List<ResourceConditionValue> operands
-
operator
ResourceConditionNode.OperatorEnum operator
-
terms
List<ResourceConditionNode> terms
-
variableName
String variableName
-
-
-
Class com.mypurecloud.sdk.v2.model.ResourceConditionValue
class ResourceConditionValue extends Object implements Serializable-
Serialized Fields
-
type
ResourceConditionValue.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ResourcePermissionPolicy
class ResourcePermissionPolicy extends Object implements Serializable-
Serialized Fields
-
actionSet
List<String> actionSet
-
actionSetKey
String actionSetKey
-
allowConditions
Boolean allowConditions
-
domain
String domain
-
entityName
String entityName
-
id
String id
-
namedResources
List<String> namedResources
-
policyDescription
String policyDescription
-
policyName
String policyName
-
resourceCondition
String resourceCondition
-
resourceConditionNode
ResourceConditionNode resourceConditionNode
-
-
-
Class com.mypurecloud.sdk.v2.model.Response
class Response extends Object implements Serializable-
Serialized Fields
-
assets
List<AddressableEntityRef> assets
-
createdBy
User createdBy
-
dateCreated
Date dateCreated
-
footer
FooterTemplate footer
-
id
String id
-
interactionType
Response.InteractionTypeEnum interactionType
-
libraries
List<DomainEntityRef> libraries
-
messagingTemplate
MessagingTemplate messagingTemplate
-
name
String name
-
responseType
Response.ResponseTypeEnum responseType
-
selfUri
String selfUri
-
substitutions
List<ResponseSubstitution> substitutions
-
substitutionsSchema
JsonSchemaDocument substitutionsSchema
-
texts
List<ResponseText> texts
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.ResponseAsset
class ResponseAsset extends Object implements Serializable-
Serialized Fields
-
contentLength
Long contentLength
-
contentLocation
String contentLocation
-
contentType
String contentType
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
division
Division division
-
id
String id
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
responses
List<DomainEntityRef> responses
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.ResponseAssetFilter
class ResponseAssetFilter extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ResponseAssetRequest
class ResponseAssetRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ResponseAssetSearchRequest
class ResponseAssetSearchRequest extends Object implements Serializable-
Serialized Fields
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<ResponseAssetFilter> query
-
sortBy
String sortBy
-
sortOrder
ResponseAssetSearchRequest.SortOrderEnum sortOrder
-
-
-
Class com.mypurecloud.sdk.v2.model.ResponseAssetSearchResults
class ResponseAssetSearchResults extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ResponseAssetStatus
class ResponseAssetStatus extends Object implements Serializable-
Serialized Fields
-
errorCode
String errorCode
-
errorMessage
String errorMessage
-
id
String id
-
status
ResponseAssetStatus.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.ResponseConfig
class ResponseConfig extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ResponseEntityList
class ResponseEntityList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ResponseEntityListing
class ResponseEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ResponseFilter
class ResponseFilter extends Object implements Serializable-
Serialized Fields
-
name
String name
-
operator
ResponseFilter.OperatorEnum operator
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.ResponseQueryRequest
class ResponseQueryRequest extends Object implements Serializable-
Serialized Fields
-
filters
List<ResponseFilter> filters
-
pageSize
Integer pageSize
-
queryPhrase
String queryPhrase
-
-
-
Class com.mypurecloud.sdk.v2.model.ResponseQueryResults
class ResponseQueryResults extends Object implements Serializable-
Serialized Fields
-
results
ResponseEntityList results
-
-
-
Class com.mypurecloud.sdk.v2.model.ResponseSet
class ResponseSet extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.ResponseSetEntityListing
class ResponseSetEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ResponseSubstitution
class ResponseSubstitution extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ResponseText
class ResponseText extends Object implements Serializable-
Serialized Fields
-
content
String content
-
contentType
ResponseText.ContentTypeEnum contentType
-
-
-
Class com.mypurecloud.sdk.v2.model.RestErrorDetail
class RestErrorDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RestorePresenceSettings
class RestorePresenceSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ResultCounters
class ResultCounters extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RetentionDuration
class RetentionDuration extends Object implements Serializable-
Serialized Fields
-
archiveRetention
ArchiveRetention archiveRetention
-
deleteRetention
DeleteRetention deleteRetention
-
-
-
Class com.mypurecloud.sdk.v2.model.ReverseWhitepagesLookupResult
class ReverseWhitepagesLookupResult extends Object implements Serializable-
Serialized Fields
-
contacts
List<ExternalContact> contacts
-
externalOrganizations
List<ExternalOrganization> externalOrganizations
-
-
-
Class com.mypurecloud.sdk.v2.model.ReviewAssessmentResults
class ReviewAssessmentResults extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Ring
class Ring extends Object implements Serializable-
Serialized Fields
-
actions
Actions actions
-
expansionCriteria
List<ExpansionCriterium> expansionCriteria
-
memberGroups
List<MemberGroup> memberGroups
-
-
-
Class com.mypurecloud.sdk.v2.model.RoleDivision
class RoleDivision extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RoleDivisionGrants
class RoleDivisionGrants extends Object implements Serializable-
Serialized Fields
-
grants
List<RoleDivisionPair> grants
-
-
-
Class com.mypurecloud.sdk.v2.model.RoleDivisionPair
class RoleDivisionPair extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RoutePathRequest
class RoutePathRequest extends Object implements Serializable-
Serialized Fields
-
languageId
String languageId
-
mediaType
RoutePathRequest.MediaTypeEnum mediaType
-
queueId
String queueId
-
skillIds
List<String> skillIds
-
sourcePlanningGroup
SourcePlanningGroupRequest sourcePlanningGroup
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutePathResponse
class RoutePathResponse extends Object implements Serializable-
Serialized Fields
-
language
LanguageReference language
-
mediaType
RoutePathResponse.MediaTypeEnum mediaType
-
queue
QueueReference queue
-
skills
List<RoutingSkillReference> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingActivityData
class RoutingActivityData extends Object implements Serializable-
Serialized Fields
-
data
List<RoutingActivityMetricValue> data
-
entities
List<RoutingActivityEntityData> entities
-
group
Map<String,
String> group -
truncated
Boolean truncated
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingActivityEntityData
class RoutingActivityEntityData extends Object implements Serializable-
Serialized Fields
-
activityDate
Date activityDate
-
organizationPresenceId
String organizationPresenceId
-
presenceDate
Date presenceDate
-
queueId
String queueId
-
queueMembershipStatus
String queueMembershipStatus
-
routingStatus
String routingStatus
-
routingStatusDate
Date routingStatusDate
-
systemPresence
String systemPresence
-
teamId
String teamId
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingActivityMetricValue
class RoutingActivityMetricValue extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
metric
RoutingActivityMetricValue.MetricEnum metric
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingActivityQuery
class RoutingActivityQuery extends Object implements Serializable-
Serialized Fields
-
filter
RoutingActivityQueryFilter filter
-
groupBy
List<RoutingActivityQuery.GroupByEnum> groupBy
-
metrics
List<RoutingActivityQueryMetric> metrics
-
order
RoutingActivityQuery.OrderEnum order
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingActivityQueryClause
class RoutingActivityQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<RoutingActivityQueryPredicate> predicates
-
type
RoutingActivityQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingActivityQueryFilter
class RoutingActivityQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<RoutingActivityQueryClause> clauses
-
predicates
List<RoutingActivityQueryPredicate> predicates
-
type
RoutingActivityQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingActivityQueryMetric
class RoutingActivityQueryMetric extends Object implements Serializable-
Serialized Fields
-
details
Boolean details
-
metric
RoutingActivityQueryMetric.MetricEnum metric
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingActivityQueryPredicate
class RoutingActivityQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
RoutingActivityQueryPredicate.DimensionEnum dimension
-
operator
RoutingActivityQueryPredicate.OperatorEnum operator
-
type
RoutingActivityQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingActivityResponse
class RoutingActivityResponse extends Object implements Serializable-
Serialized Fields
-
entityIdDimension
RoutingActivityResponse.EntityIdDimensionEnum entityIdDimension
-
results
List<RoutingActivityData> results
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingConversationAttributesRequest
class RoutingConversationAttributesRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RoutingConversationAttributesResponse
class RoutingConversationAttributesResponse extends Object implements Serializable-
Serialized Fields
-
language
Language language
-
priority
Integer priority
-
scoredAgents
List<ScoredAgent> scoredAgents
-
skills
List<RoutingSkill> skills
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingData
class RoutingData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RoutingEstablishedEvent
class RoutingEstablishedEvent extends Object implements Serializable-
Serialized Fields
-
ani
String ani
-
communicationId
String communicationId
-
conversationId
String conversationId
-
dnis
String dnis
-
eventDateTime
Date eventDateTime
-
eventId
String eventId
-
initialConfiguration
InitialConfiguration initialConfiguration
-
languageId
String languageId
-
phoneNumber
String phoneNumber
-
queueId
String queueId
-
skillIds
List<String> skillIds
-
sourceConfiguration
SourceConfiguration sourceConfiguration
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingRule
class RoutingRule extends Object implements Serializable-
Serialized Fields
-
operator
RoutingRule.OperatorEnum operator
-
threshold
Integer threshold
-
waitSeconds
Double waitSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingSettings
class RoutingSettings extends Object implements Serializable-
Serialized Fields
-
resetAgentScoreOnPresenceChange
Boolean resetAgentScoreOnPresenceChange
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingSkill
class RoutingSkill extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RoutingSkillReference
class RoutingSkillReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RoutingStatus
class RoutingStatus extends Object implements Serializable-
Serialized Fields
-
startTime
Date startTime
-
status
RoutingStatus.StatusEnum status
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingStatusDetailQueryClause
class RoutingStatusDetailQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<RoutingStatusDetailQueryPredicate> predicates
-
type
RoutingStatusDetailQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingStatusDetailQueryFilter
class RoutingStatusDetailQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<RoutingStatusDetailQueryClause> clauses
-
predicates
List<RoutingStatusDetailQueryPredicate> predicates
-
type
RoutingStatusDetailQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingStatusDetailQueryPredicate
class RoutingStatusDetailQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
RoutingStatusDetailQueryPredicate.DimensionEnum dimension
-
operator
RoutingStatusDetailQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
RoutingStatusDetailQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.RoutingTransferEvent
class RoutingTransferEvent extends Object implements Serializable-
Serialized Fields
-
commandId
String commandId
-
conversationId
String conversationId
-
destinationQueueId
String destinationQueueId
-
eventDateTime
Date eventDateTime
-
eventId
String eventId
-
initiatingCommunicationId
String initiatingCommunicationId
-
languageId
String languageId
-
objectCommunicationId
String objectCommunicationId
-
skillIds
List<String> skillIds
-
targetCommunicationId
String targetCommunicationId
-
transferType
RoutingTransferEvent.TransferTypeEnum transferType
-
-
-
Class com.mypurecloud.sdk.v2.model.RuleSet
class RuleSet extends Object implements Serializable-
Serialized Fields
-
contactList
DomainEntityRef contactList
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
name
String name
-
queue
DomainEntityRef queue
-
rules
List<DialerRule> rules
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.RuleSetDiagnostic
class RuleSetDiagnostic extends Object implements Serializable-
Serialized Fields
-
ruleSet
DomainEntityRef ruleSet
-
warnings
List<RuleSetDiagnostic.WarningsEnum> warnings
-
-
-
Class com.mypurecloud.sdk.v2.model.RuleSetEntityListing
class RuleSetEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.RunNowResponse
class RunNowResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Salesforce
class Salesforce extends Object implements Serializable-
Serialized Fields
-
certificate
String certificate
-
certificates
List<String> certificates
-
disabled
Boolean disabled
-
id
String id
-
issuerURI
String issuerURI
-
name
String name
-
relyingPartyIdentifier
String relyingPartyIdentifier
-
selfUri
String selfUri
-
sloBinding
String sloBinding
-
sloURI
String sloURI
-
ssoTargetURI
String ssoTargetURI
-
-
-
Class com.mypurecloud.sdk.v2.model.Schedule
class Schedule extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
WritableDivision division
-
end
org.joda.time.LocalDateTime end
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
rrule
String rrule
-
selfUri
String selfUri
-
start
org.joda.time.LocalDateTime start
-
state
Schedule.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.ScheduleActivity
class ScheduleActivity extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
dateStart
Date dateStart
-
description
String description
-
externalActivityId
String externalActivityId
-
externalActivityType
ScheduleActivity.ExternalActivityTypeEnum externalActivityType
-
lengthMinutes
Integer lengthMinutes
-
paid
Boolean paid
-
timeOffRequestId
String timeOffRequestId
-
-
-
Class com.mypurecloud.sdk.v2.model.ScheduleEntityListing
class ScheduleEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScheduleGenerationMessage
class ScheduleGenerationMessage extends Object implements Serializable-
Serialized Fields
-
arguments
List<SchedulerMessageArgument> arguments
-
type
ScheduleGenerationMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ScheduleGenerationResult
class ScheduleGenerationResult extends Object implements Serializable-
Serialized Fields
-
failed
Boolean failed
-
messageCount
Integer messageCount
-
messages
List<ScheduleGenerationMessage> messages
-
messageSeverities
List<SchedulerMessageTypeSeverity> messageSeverities
-
runId
String runId
-
-
-
Class com.mypurecloud.sdk.v2.model.ScheduleGenerationResultSummary
class ScheduleGenerationResultSummary extends Object implements Serializable-
Serialized Fields
-
failed
Boolean failed
-
messageCount
Integer messageCount
-
messageSeverityCounts
List<SchedulerMessageSeverityCount> messageSeverityCounts
-
runId
String runId
-
-
-
Class com.mypurecloud.sdk.v2.model.ScheduleGenerationWarning
class ScheduleGenerationWarning extends Object implements Serializable-
Serialized Fields
-
noNeedDays
List<ScheduleGenerationWarning.NoNeedDaysEnum> noNeedDays
-
shiftsTooCloseTogether
Boolean shiftsTooCloseTogether
-
unableToMeetMaxDays
Boolean unableToMeetMaxDays
-
unableToMeetMaxPaidForTheWeek
Boolean unableToMeetMaxPaidForTheWeek
-
unableToMeetMinPaidForTheWeek
Boolean unableToMeetMinPaidForTheWeek
-
unableToScheduleRequiredDays
List<ScheduleGenerationWarning.UnableToScheduleRequiredDaysEnum> unableToScheduleRequiredDays
-
userId
String userId
-
userNotLicensed
Boolean userNotLicensed
-
-
-
Class com.mypurecloud.sdk.v2.model.ScheduleGroup
class ScheduleGroup extends Object implements Serializable-
Serialized Fields
-
closedSchedules
List<DomainEntityRef> closedSchedules
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
WritableDivision division
-
holidaySchedules
List<DomainEntityRef> holidaySchedules
-
id
String id
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
openSchedules
List<DomainEntityRef> openSchedules
-
selfUri
String selfUri
-
state
ScheduleGroup.StateEnum state
-
timeZone
String timeZone
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.ScheduleGroupEntityListing
class ScheduleGroupEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScheduleInterval
class ScheduleInterval extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SchedulerMessageArgument
class SchedulerMessageArgument extends Object implements Serializable-
Serialized Fields
-
type
SchedulerMessageArgument.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.SchedulerMessageSeverityCount
class SchedulerMessageSeverityCount extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
severity
SchedulerMessageSeverityCount.SeverityEnum severity
-
-
-
Class com.mypurecloud.sdk.v2.model.SchedulerMessageTypeSeverity
class SchedulerMessageTypeSeverity extends Object implements Serializable-
Serialized Fields
-
severity
SchedulerMessageTypeSeverity.SeverityEnum severity
-
type
SchedulerMessageTypeSeverity.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ScheduleUploadProcessingResponse
class ScheduleUploadProcessingResponse extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
BuScheduleMetadata result
-
status
ScheduleUploadProcessingResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.SchedulingNoForecastOptionsRequest
class SchedulingNoForecastOptionsRequest extends Object implements Serializable-
Serialized Fields
-
shiftLength
SchedulingNoForecastOptionsRequest.ShiftLengthEnum shiftLength
-
shiftStart
SchedulingNoForecastOptionsRequest.ShiftStartEnum shiftStart
-
-
-
Class com.mypurecloud.sdk.v2.model.SchedulingOptionsRequest
class SchedulingOptionsRequest extends Object implements Serializable-
Serialized Fields
-
noForecastOptions
SchedulingNoForecastOptionsRequest noForecastOptions
-
-
-
Class com.mypurecloud.sdk.v2.model.SchedulingProcessingError
class SchedulingProcessingError extends Object implements Serializable-
Serialized Fields
-
description
String description
-
internalErrorCode
SchedulingProcessingError.InternalErrorCodeEnum internalErrorCode
-
-
-
Class com.mypurecloud.sdk.v2.model.SchedulingSettingsRequest
class SchedulingSettingsRequest extends Object implements Serializable-
Serialized Fields
-
defaultShrinkagePercent
Double defaultShrinkagePercent
-
maxOccupancyPercentForDeferredWork
Integer maxOccupancyPercentForDeferredWork
-
planningPeriod
ValueWrapperPlanningPeriodSettings planningPeriod
-
shrinkageOverrides
ShrinkageOverrides shrinkageOverrides
-
startDayOfWeekend
SchedulingSettingsRequest.StartDayOfWeekendEnum startDayOfWeekend
-
-
-
Class com.mypurecloud.sdk.v2.model.SchedulingSettingsResponse
class SchedulingSettingsResponse extends Object implements Serializable-
Serialized Fields
-
defaultShrinkagePercent
Double defaultShrinkagePercent
-
maxOccupancyPercentForDeferredWork
Integer maxOccupancyPercentForDeferredWork
-
planningPeriod
PlanningPeriodSettings planningPeriod
-
shrinkageOverrides
ShrinkageOverrides shrinkageOverrides
-
startDayOfWeekend
SchedulingSettingsResponse.StartDayOfWeekendEnum startDayOfWeekend
-
-
-
Class com.mypurecloud.sdk.v2.model.SchedulingStatusResponse
class SchedulingStatusResponse extends Object implements Serializable-
Serialized Fields
-
errorDetails
List<SchedulingProcessingError> errorDetails
-
id
String id
-
percentComplete
Integer percentComplete
-
schedulingResultUri
String schedulingResultUri
-
status
SchedulingStatusResponse.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.SchedulingTestingOptionsRequest
class SchedulingTestingOptionsRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Schema
class Schema extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SchemaQuantityLimits
class SchemaQuantityLimits extends Object implements Serializable-
Serialized Fields
-
id
String id
-
maxFieldDescriptionCharacters
Integer maxFieldDescriptionCharacters
-
maxFieldNameCharacters
Integer maxFieldNameCharacters
-
maxNumberOfFieldsPerOrg
Integer maxNumberOfFieldsPerOrg
-
maxNumberOfFieldsPerSchema
Integer maxNumberOfFieldsPerSchema
-
maxNumberOfSchemasPerOrg
Integer maxNumberOfSchemasPerOrg
-
maxSchemaDescriptionCharacters
Integer maxSchemaDescriptionCharacters
-
maxSchemaNameCharacters
Integer maxSchemaNameCharacters
-
minFieldDescriptionCharacters
Integer minFieldDescriptionCharacters
-
minFieldNameCharacters
Integer minFieldNameCharacters
-
minSchemaDescriptionCharacters
Integer minSchemaDescriptionCharacters
-
minSchemaNameCharacters
Integer minSchemaNameCharacters
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimConfigResourceType
class ScimConfigResourceType extends Object implements Serializable-
Serialized Fields
-
description
String description
-
endpoint
String endpoint
-
id
String id
-
meta
ScimMetadata meta
-
name
String name
-
schema
String schema
-
schemaExtensions
List<ScimConfigResourceTypeSchemaExtension> schemaExtensions
-
schemas
List<String> schemas
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimConfigResourceTypeSchemaExtension
class ScimConfigResourceTypeSchemaExtension extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimConfigResourceTypesListResponse
class ScimConfigResourceTypesListResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimEmail
class ScimEmail extends Object implements Serializable-
Serialized Fields
-
primary
Boolean primary
-
type
ScimEmail.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimError
class ScimError extends Object implements Serializable-
Serialized Fields
-
detail
String detail
-
schemas
List<String> schemas
-
scimType
ScimError.ScimTypeEnum scimType
-
status
String status
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimGenesysUserExternalId
class ScimGenesysUserExternalId extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimGroupListResponse
class ScimGroupListResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimMetadata
class ScimMetadata extends Object implements Serializable-
Serialized Fields
-
lastModified
Date lastModified
-
location
String location
-
resourceType
ScimMetadata.ResourceTypeEnum resourceType
-
version
String version
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimPhoneNumber
class ScimPhoneNumber extends Object implements Serializable-
Serialized Fields
-
primary
Boolean primary
-
type
ScimPhoneNumber.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimServiceProviderConfig
class ScimServiceProviderConfig extends Object implements Serializable-
Serialized Fields
-
authenticationSchemes
List<ScimServiceProviderConfigAuthenticationScheme> authenticationSchemes
-
bulk
ScimServiceProviderConfigBulkFeature bulk
-
changePassword
ScimServiceProviderConfigSimpleFeature changePassword
-
documentationUri
String documentationUri
-
etag
ScimServiceProviderConfigSimpleFeature etag
-
filter
ScimServiceProviderConfigFilterFeature filter
-
meta
ScimMetadata meta
-
patch
ScimServiceProviderConfigSimpleFeature patch
-
schemas
List<String> schemas
-
sort
ScimServiceProviderConfigSimpleFeature sort
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimServiceProviderConfigAuthenticationScheme
class ScimServiceProviderConfigAuthenticationScheme extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimServiceProviderConfigBulkFeature
class ScimServiceProviderConfigBulkFeature extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimServiceProviderConfigFilterFeature
class ScimServiceProviderConfigFilterFeature extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimServiceProviderConfigSimpleFeature
class ScimServiceProviderConfigSimpleFeature extends Object implements Serializable-
Serialized Fields
-
supported
Boolean supported
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimUserExtensions
class ScimUserExtensions extends Object implements Serializable-
Serialized Fields
-
externalIds
List<ScimGenesysUserExternalId> externalIds
-
routingLanguages
List<ScimUserRoutingLanguage> routingLanguages
-
routingSkills
List<ScimUserRoutingSkill> routingSkills
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimUserListResponse
class ScimUserListResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimUserRole
class ScimUserRole extends Object implements Serializable-
Serialized Fields
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimUserRoutingLanguage
class ScimUserRoutingLanguage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimUserRoutingSkill
class ScimUserRoutingSkill extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimV2CreateUser
class ScimV2CreateUser extends Object implements Serializable-
Serialized Fields
-
active
Boolean active
-
displayName
String displayName
-
emails
List<ScimEmail> emails
-
externalId
String externalId
-
groups
List<ScimV2GroupReference> groups
-
password
String password
-
phoneNumbers
List<ScimPhoneNumber> phoneNumbers
-
roles
List<ScimUserRole> roles
-
schemas
List<String> schemas
-
title
String title
-
urnietfparamsscimschemasextensionenterprise20User
ScimV2EnterpriseUser urnietfparamsscimschemasextensionenterprise20User
-
urnietfparamsscimschemasextensiongenesyspurecloud20User
ScimUserExtensions urnietfparamsscimschemasextensiongenesyspurecloud20User
-
userName
String userName
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimV2EnterpriseUser
class ScimV2EnterpriseUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimV2Group
class ScimV2Group extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
externalId
String externalId
-
id
String id
-
members
List<ScimV2MemberReference> members
-
meta
ScimMetadata meta
-
schemas
List<String> schemas
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimV2GroupReference
class ScimV2GroupReference extends Object implements Serializable-
Serialized Fields
-
ref
String ref
-
type
ScimV2GroupReference.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimV2MemberReference
class ScimV2MemberReference extends Object implements Serializable-
Serialized Fields
-
ref
String ref
-
type
ScimV2MemberReference.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimV2PatchOperation
class ScimV2PatchOperation extends Object implements Serializable-
Serialized Fields
-
op
ScimV2PatchOperation.OpEnum op
-
path
String path
-
value
com.fasterxml.jackson.databind.JsonNode value
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimV2PatchRequest
class ScimV2PatchRequest extends Object implements Serializable-
Serialized Fields
-
operations
List<ScimV2PatchOperation> operations
-
schemas
List<String> schemas
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimV2SchemaAttribute
class ScimV2SchemaAttribute extends Object implements Serializable-
Serialized Fields
-
canonicalValues
List<String> canonicalValues
-
caseExact
Boolean caseExact
-
description
String description
-
multiValued
Boolean multiValued
-
mutability
ScimV2SchemaAttribute.MutabilityEnum mutability
-
name
String name
-
referenceTypes
List<ScimV2SchemaAttribute.ReferenceTypesEnum> referenceTypes
-
required
Boolean required
-
returned
ScimV2SchemaAttribute.ReturnedEnum returned
-
subAttributes
List<ScimV2SchemaAttribute> subAttributes
-
type
ScimV2SchemaAttribute.TypeEnum type
-
uniqueness
ScimV2SchemaAttribute.UniquenessEnum uniqueness
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimV2SchemaDefinition
class ScimV2SchemaDefinition extends Object implements Serializable-
Serialized Fields
-
attributes
List<ScimV2SchemaAttribute> attributes
-
description
String description
-
id
String id
-
meta
ScimMetadata meta
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.ScimV2SchemaListResponse
class ScimV2SchemaListResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScimV2User
class ScimV2User extends Object implements Serializable-
Serialized Fields
-
active
Boolean active
-
displayName
String displayName
-
emails
List<ScimEmail> emails
-
externalId
String externalId
-
groups
List<ScimV2GroupReference> groups
-
id
String id
-
meta
ScimMetadata meta
-
password
String password
-
phoneNumbers
List<ScimPhoneNumber> phoneNumbers
-
roles
List<ScimUserRole> roles
-
schemas
List<String> schemas
-
title
String title
-
urnietfparamsscimschemasextensionenterprise20User
ScimV2EnterpriseUser urnietfparamsscimschemasextensionenterprise20User
-
urnietfparamsscimschemasextensiongenesyspurecloud20User
ScimUserExtensions urnietfparamsscimschemasextensiongenesyspurecloud20User
-
userName
String userName
-
-
-
Class com.mypurecloud.sdk.v2.model.ScorableSurvey
class ScorableSurvey extends Object implements Serializable-
Serialized Fields
-
answers
SurveyScoringSet answers
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
status
ScorableSurvey.StatusEnum status
-
surveyForm
SurveyForm surveyForm
-
-
-
Class com.mypurecloud.sdk.v2.model.ScoredAgent
class ScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
DomainEntityRef agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.ScreenRecordingMetaData
class ScreenRecordingMetaData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScreenRecordingMetaDataRequest
class ScreenRecordingMetaDataRequest extends Object implements Serializable-
Serialized Fields
-
metaData
List<ScreenRecordingMetaData> metaData
-
participantJid
String participantJid
-
roomId
String roomId
-
-
-
Class com.mypurecloud.sdk.v2.model.ScreenRecordingSession
class ScreenRecordingSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScreenRecordingSessionListing
class ScreenRecordingSessionListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScreenRecordingSessionRequest
class ScreenRecordingSessionRequest extends Object implements Serializable-
Serialized Fields
-
archiveDate
Date archiveDate
-
deleteDate
Date deleteDate
-
state
ScreenRecordingSessionRequest.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.Script
class Script extends Object implements Serializable-
Serialized Fields
-
createdDate
Date createdDate
-
customActions
Object customActions
-
division
Division division
-
features
Object features
-
id
String id
-
modifiedDate
Date modifiedDate
-
name
String name
-
pages
List<Page> pages
-
publishedDate
Date publishedDate
-
selfUri
String selfUri
-
startPageId
String startPageId
-
startPageName
String startPageName
-
variables
Object variables
-
versionDate
Date versionDate
-
versionId
String versionId
-
-
-
Class com.mypurecloud.sdk.v2.model.ScriptEntityListing
class ScriptEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ScrollPercentageEventTrigger
class ScrollPercentageEventTrigger extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SdkLibrary
class SdkLibrary extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SearchAggregation
class SearchAggregation extends Object implements Serializable-
Serialized Fields
-
field
String field
-
name
String name
-
order
List<SearchAggregation.OrderEnum> order
-
size
Integer size
-
type
SearchAggregation.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.SearchCriteria
class SearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<SearchCriteria> group
-
operator
SearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
SearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.SearchRequest
class SearchRequest extends Object implements Serializable-
Serialized Fields
-
aggregations
List<SearchAggregation> aggregations
-
expand
List<String> expand
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<SearchCriteria> query
-
returnFields
List<String> returnFields
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
SearchRequest.SortOrderEnum sortOrder
-
types
List<String> types
-
-
-
Class com.mypurecloud.sdk.v2.model.SearchShiftTradeResponse
class SearchShiftTradeResponse extends Object implements Serializable-
Serialized Fields
-
matchingReceivingShiftIds
List<String> matchingReceivingShiftIds
-
preview
ShiftTradePreviewResponse preview
-
trade
ShiftTradeResponse trade
-
-
-
Class com.mypurecloud.sdk.v2.model.SearchShiftTradesRequest
class SearchShiftTradesRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SearchShiftTradesResponse
class SearchShiftTradesResponse extends Object implements Serializable-
Serialized Fields
-
trades
List<SearchShiftTradeResponse> trades
-
-
-
Class com.mypurecloud.sdk.v2.model.SearchSort
class SearchSort extends Object implements Serializable-
Serialized Fields
-
sortBy
String sortBy
-
sortOrder
SearchSort.SortOrderEnum sortOrder
-
-
-
Class com.mypurecloud.sdk.v2.model.SearchUpdateRequest
class SearchUpdateRequest extends Object implements Serializable-
Serialized Fields
-
answered
Boolean answered
-
selectedAnswer
SelectedAnswer selectedAnswer
-
sessionId
String sessionId
-
-
-
Class com.mypurecloud.sdk.v2.model.SecondaryPresence
class SecondaryPresence extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Section
class Section extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SecureSession
class SecureSession extends Object implements Serializable-
Serialized Fields
-
disconnect
Boolean disconnect
-
flow
DomainEntityRef flow
-
id
String id
-
selfUri
String selfUri
-
sourceParticipantId
String sourceParticipantId
-
state
SecureSession.StateEnum state
-
userData
String userData
-
-
-
Class com.mypurecloud.sdk.v2.model.SecureSessionEntityListing
class SecureSessionEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<SecureSession> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.SecurityProfile
class SecurityProfile extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SecurityProfileEntityListing
class SecurityProfileEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Segment
class Segment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SegmentAssignedEvent
class SegmentAssignedEvent extends Object implements Serializable-
Serialized Fields
-
browser
Browser browser
-
device
Device device
-
geolocation
JourneyGeolocation geolocation
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
mktCampaign
JourneyCampaign mktCampaign
-
segment
SegmentAssignedEventSegment segment
-
userAgentString
String userAgentString
-
visitCreatedDate
Date visitCreatedDate
-
visitReferrer
Referrer visitReferrer
-
-
-
Class com.mypurecloud.sdk.v2.model.SegmentAssignedEventSegment
class SegmentAssignedEventSegment extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
id
String id
-
scope
SegmentAssignedEventSegment.ScopeEnum scope
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.SegmentAssignment
class SegmentAssignment extends Object implements Serializable-
Serialized Fields
-
customerId
String customerId
-
customerIdType
String customerIdType
-
dateAssigned
Date dateAssigned
-
dateModified
Date dateModified
-
dateUnassigned
Date dateUnassigned
-
externalContact
AddressableEntityRef externalContact
-
id
String id
-
segment
SegmentAssignmentSegment segment
-
session
SegmentAssignmentSession session
-
state
SegmentAssignment.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.SegmentAssignmentEvent
class SegmentAssignmentEvent extends Object implements Serializable-
Serialized Fields
-
segment
AddressableEntityRef segment
-
-
-
Class com.mypurecloud.sdk.v2.model.SegmentAssignmentListing
class SegmentAssignmentListing extends Object implements Serializable-
Serialized Fields
-
entities
List<SegmentAssignment> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.SegmentAssignmentSegment
class SegmentAssignmentSegment extends Object implements Serializable-
Serialized Fields
-
id
String id
-
scope
SegmentAssignmentSegment.ScopeEnum scope
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.SegmentAssignmentSession
class SegmentAssignmentSession extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SegmentDetailQueryClause
class SegmentDetailQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<SegmentDetailQueryPredicate> predicates
-
type
SegmentDetailQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.SegmentDetailQueryFilter
class SegmentDetailQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<SegmentDetailQueryClause> clauses
-
predicates
List<SegmentDetailQueryPredicate> predicates
-
type
SegmentDetailQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.SegmentDetailQueryPredicate
class SegmentDetailQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
SegmentDetailQueryPredicate.DimensionEnum dimension
-
metric
SegmentDetailQueryPredicate.MetricEnum metric
-
operator
SegmentDetailQueryPredicate.OperatorEnum operator
-
property
String property
-
propertyType
SegmentDetailQueryPredicate.PropertyTypeEnum propertyType
-
range
NumericRange range
-
type
SegmentDetailQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.SegmentEstimateCount
class SegmentEstimateCount extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SegmentListing
class SegmentListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SelectedAnswer
class SelectedAnswer extends Object implements Serializable-
Serialized Fields
-
document
AddressableEntityRef document
-
-
-
Class com.mypurecloud.sdk.v2.model.SelectedColumns
class SelectedColumns extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SelectorEventTrigger
class SelectorEventTrigger extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SendAgentlessOutboundMessageRequest
class SendAgentlessOutboundMessageRequest extends Object implements Serializable-
Serialized Fields
-
fromAddress
String fromAddress
-
messagingTemplate
MessagingTemplateRequest messagingTemplate
-
textBody
String textBody
-
toAddress
String toAddress
-
toAddressMessengerType
SendAgentlessOutboundMessageRequest.ToAddressMessengerTypeEnum toAddressMessengerType
-
useExistingActiveConversation
Boolean useExistingActiveConversation
-
-
-
Class com.mypurecloud.sdk.v2.model.SendAgentlessOutboundMessageResponse
class SendAgentlessOutboundMessageResponse extends Object implements Serializable-
Serialized Fields
-
conversationId
String conversationId
-
fromAddress
String fromAddress
-
id
String id
-
messagingTemplate
MessagingTemplateRequest messagingTemplate
-
messengerType
SendAgentlessOutboundMessageResponse.MessengerTypeEnum messengerType
-
selfUri
String selfUri
-
textBody
String textBody
-
timestamp
Date timestamp
-
toAddress
String toAddress
-
useExistingActiveConversation
Boolean useExistingActiveConversation
-
user
AddressableEntityRef user
-
-
-
Class com.mypurecloud.sdk.v2.model.SentimentFeedback
class SentimentFeedback extends Object implements Serializable-
Serialized Fields
-
createdBy
AddressableEntityRef createdBy
-
dateCreated
Date dateCreated
-
dialect
String dialect
-
feedbackValue
SentimentFeedback.FeedbackValueEnum feedbackValue
-
id
String id
-
phrase
String phrase
-
-
-
Class com.mypurecloud.sdk.v2.model.SentimentFeedbackEntityListing
class SentimentFeedbackEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<SentimentFeedback> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.SequenceSchedule
class SequenceSchedule extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
intervals
List<ScheduleInterval> intervals
-
name
String name
-
selfUri
String selfUri
-
sequence
DomainEntityRef sequence
-
timeZone
String timeZone
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.ServerDate
class ServerDate extends Object implements Serializable-
Serialized Fields
-
currentDate
Date currentDate
-
-
-
Class com.mypurecloud.sdk.v2.model.ServiceContext
class ServiceContext extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.ServiceGoalTemplate
class ServiceGoalTemplate extends Object implements Serializable-
Serialized Fields
-
abandonRate
BuAbandonRate abandonRate
-
averageSpeedOfAnswer
BuAverageSpeedOfAnswer averageSpeedOfAnswer
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
name
String name
-
selfUri
String selfUri
-
serviceLevel
BuServiceLevel serviceLevel
-
-
-
Class com.mypurecloud.sdk.v2.model.ServiceGoalTemplateImpactOverride
class ServiceGoalTemplateImpactOverride extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
impact
WfmServiceGoalImpactSettings impact
-
-
-
Class com.mypurecloud.sdk.v2.model.ServiceGoalTemplateList
class ServiceGoalTemplateList extends Object implements Serializable-
Serialized Fields
-
entities
List<ServiceGoalTemplate> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.ServiceGoalTemplateReference
class ServiceGoalTemplateReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ServiceLevel
class ServiceLevel extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Session
class Session extends Object implements Serializable-
Serialized Fields
-
attributeLists
Map<String,
CustomEventAttributeList> attributeLists -
attributes
Map<String,
CustomEventAttribute> attributes -
authenticated
Boolean authenticated
-
awayDate
Date awayDate
-
browser
Browser browser
-
conversation
AddressableEntityRef conversation
-
conversationChannels
List<ConversationChannel> conversationChannels
-
conversationSubject
String conversationSubject
-
createdDate
Date createdDate
-
customerId
String customerId
-
customerIdType
String customerIdType
-
device
Device device
-
durationInSeconds
Integer durationInSeconds
-
endedDate
Date endedDate
-
eventCount
Integer eventCount
-
externalContact
AddressableEntityRef externalContact
-
externalId
String externalId
-
externalUrl
String externalUrl
-
geolocation
JourneyGeolocation geolocation
-
id
String id
-
idleDate
Date idleDate
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
lastAcdOutcome
Session.LastAcdOutcomeEnum lastAcdOutcome
-
lastConnectedQueue
ConnectedQueue lastConnectedQueue
-
lastConnectedUser
ConnectedUser lastConnectedUser
-
lastEvent
SessionLastEvent lastEvent
-
lastPage
JourneyPage lastPage
-
lastUserDisconnectType
Session.LastUserDisconnectTypeEnum lastUserDisconnectType
-
lastUserDisposition
ConversationUserDisposition lastUserDisposition
-
mktCampaign
JourneyCampaign mktCampaign
-
originatingDirection
Session.OriginatingDirectionEnum originatingDirection
-
outcomeAchievements
List<OutcomeAchievement> outcomeAchievements
-
pageviewCount
Integer pageviewCount
-
referrer
Referrer referrer
-
screenviewCount
Integer screenviewCount
-
searchTerms
List<String> searchTerms
-
segmentAssignments
List<SessionSegmentAssignment> segmentAssignments
-
selfUri
String selfUri
-
shortId
String shortId
-
type
String type
-
userAgentString
String userAgentString
-
-
-
Class com.mypurecloud.sdk.v2.model.SessionEndDetails
class SessionEndDetails extends Object implements Serializable-
Serialized Fields
-
reason
String reason
-
type
SessionEndDetails.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.SessionLastEvent
class SessionLastEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SessionListing
class SessionListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SessionSegmentAssignment
class SessionSegmentAssignment extends Object implements Serializable-
Serialized Fields
-
assignedDate
Date assignedDate
-
segment
AssignedSegment segment
-
-
-
Class com.mypurecloud.sdk.v2.model.SetContentTemplateActionSettings
class SetContentTemplateActionSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SetRecordingState
class SetRecordingState extends Object implements Serializable-
Serialized Fields
-
recordingState
SetRecordingState.RecordingStateEnum recordingState
-
-
-
Class com.mypurecloud.sdk.v2.model.SetSmsPhoneNumberActionSettings
class SetSmsPhoneNumberActionSettings extends Object implements Serializable-
Serialized Fields
-
senderSmsPhoneNumber
String senderSmsPhoneNumber
-
-
-
Class com.mypurecloud.sdk.v2.model.SetTimeOffLimitValuesRequest
class SetTimeOffLimitValuesRequest extends Object implements Serializable-
Serialized Fields
-
metadata
WfmVersionedEntityMetadata metadata
-
values
List<TimeOffLimitRange> values
-
-
-
Class com.mypurecloud.sdk.v2.model.SettingDirection
class SettingDirection extends Object implements Serializable-
Serialized Fields
-
inbound
SettingDirection.InboundEnum inbound
-
outbound
SettingDirection.OutboundEnum outbound
-
-
-
Class com.mypurecloud.sdk.v2.model.Settings
class Settings extends Object implements Serializable-
Serialized Fields
-
allowCallbackQueueSelection
Boolean allowCallbackQueueSelection
-
communicationBasedACW
Boolean communicationBasedACW
-
completeAcwWhenAgentTransitionsOffline
Boolean completeAcwWhenAgentTransitionsOffline
-
includeNonAgentConversationSummary
Boolean includeNonAgentConversationSummary
-
totalActiveCallback
Boolean totalActiveCallback
-
-
-
Class com.mypurecloud.sdk.v2.model.SetUuiDataRequest
class SetUuiDataRequest extends Object implements Serializable-
Serialized Fields
-
uuiData
String uuiData
-
-
-
Class com.mypurecloud.sdk.v2.model.SetWrapperDayOfWeek
class SetWrapperDayOfWeek extends Object implements Serializable-
Serialized Fields
-
values
List<SetWrapperDayOfWeek.ValuesEnum> values
-
-
-
Class com.mypurecloud.sdk.v2.model.SetWrapperRoutePathRequest
class SetWrapperRoutePathRequest extends Object implements Serializable-
Serialized Fields
-
values
List<RoutePathRequest> values
-
-
-
Class com.mypurecloud.sdk.v2.model.SetWrapperString
class SetWrapperString extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SetWrapperSyncTimeOffProperty
class SetWrapperSyncTimeOffProperty extends Object implements Serializable-
Serialized Fields
-
values
List<SetWrapperSyncTimeOffProperty.ValuesEnum> values
-
-
-
Class com.mypurecloud.sdk.v2.model.ShiftStartVariance
class ShiftStartVariance extends Object implements Serializable-
Serialized Fields
-
applicableDays
List<ShiftStartVariance.ApplicableDaysEnum> applicableDays
-
maxShiftStartVarianceMinutes
Integer maxShiftStartVarianceMinutes
-
-
-
Class com.mypurecloud.sdk.v2.model.ShiftTradeActivityPreviewResponse
class ShiftTradeActivityPreviewResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ShiftTradeActivityRule
class ShiftTradeActivityRule extends Object implements Serializable-
Serialized Fields
-
action
ShiftTradeActivityRule.ActionEnum action
-
activityCategory
ShiftTradeActivityRule.ActivityCategoryEnum activityCategory
-
activityCodeIdReplacement
String activityCodeIdReplacement
-
-
-
Class com.mypurecloud.sdk.v2.model.ShiftTradeListResponse
class ShiftTradeListResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<ShiftTradeResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.ShiftTradeMatchesSummaryResponse
class ShiftTradeMatchesSummaryResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<WeekShiftTradeMatchesSummaryResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.ShiftTradeMatchReviewResponse
class ShiftTradeMatchReviewResponse extends Object implements Serializable-
Serialized Fields
-
adminReviewViolations
List<ShiftTradeMatchViolation> adminReviewViolations
-
initiatingUser
ShiftTradeMatchReviewUserResponse initiatingUser
-
receivingUser
ShiftTradeMatchReviewUserResponse receivingUser
-
violations
List<ShiftTradeMatchViolation> violations
-
-
-
Class com.mypurecloud.sdk.v2.model.ShiftTradeMatchReviewUserResponse
class ShiftTradeMatchReviewUserResponse extends Object implements Serializable-
Serialized Fields
-
postTradeNewShift
ShiftTradePreviewResponse postTradeNewShift
-
postTradeSchedulePaidMinutes
Integer postTradeSchedulePaidMinutes
-
preTradeSchedulePaidMinutes
Integer preTradeSchedulePaidMinutes
-
weeklyMaximumPaidMinutes
Integer weeklyMaximumPaidMinutes
-
weeklyMinimumPaidMinutes
Integer weeklyMinimumPaidMinutes
-
-
-
Class com.mypurecloud.sdk.v2.model.ShiftTradeMatchViolation
class ShiftTradeMatchViolation extends Object implements Serializable-
Serialized Fields
-
params
Map<String,
String> params -
type
ShiftTradeMatchViolation.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.ShiftTradeNotification
class ShiftTradeNotification extends Object implements Serializable-
Serialized Fields
-
initiatingShiftDate
Date initiatingShiftDate
-
initiatingUser
UserReference initiatingUser
-
newState
ShiftTradeNotification.NewStateEnum newState
-
oneSided
Boolean oneSided
-
receivingShiftDate
Date receivingShiftDate
-
receivingUser
UserReference receivingUser
-
tradeId
String tradeId
-
weekDate
String weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.ShiftTradePreviewResponse
class ShiftTradePreviewResponse extends Object implements Serializable-
Serialized Fields
-
activities
List<ShiftTradeActivityPreviewResponse> activities
-
-
-
Class com.mypurecloud.sdk.v2.model.ShiftTradeResponse
class ShiftTradeResponse extends Object implements Serializable-
Serialized Fields
-
acceptableIntervals
List<String> acceptableIntervals
-
expiration
Date expiration
-
id
String id
-
initiatingShiftEnd
Date initiatingShiftEnd
-
initiatingShiftId
String initiatingShiftId
-
initiatingShiftStart
Date initiatingShiftStart
-
initiatingUser
UserReference initiatingUser
-
metadata
WfmVersionedEntityMetadata metadata
-
oneSided
Boolean oneSided
-
receivingShiftEnd
Date receivingShiftEnd
-
receivingShiftId
String receivingShiftId
-
receivingShiftStart
Date receivingShiftStart
-
receivingUser
UserReference receivingUser
-
reviewedBy
UserReference reviewedBy
-
reviewedDate
Date reviewedDate
-
schedule
BuScheduleReferenceForMuRoute schedule
-
state
ShiftTradeResponse.StateEnum state
-
weekDate
LocalDate weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.ShiftTradeSettings
class ShiftTradeSettings extends Object implements Serializable-
Serialized Fields
-
activityCategoryRules
List<ShiftTradeActivityRule> activityCategoryRules
-
allowDirectTrades
Boolean allowDirectTrades
-
autoReview
Boolean autoReview
-
enabled
Boolean enabled
-
minHoursInFuture
Integer minHoursInFuture
-
oneSided
ShiftTradeSettings.OneSidedEnum oneSided
-
requiresMatchingLanguages
Boolean requiresMatchingLanguages
-
requiresMatchingPlanningGroups
Boolean requiresMatchingPlanningGroups
-
requiresMatchingQueues
Boolean requiresMatchingQueues
-
requiresMatchingSkills
Boolean requiresMatchingSkills
-
unequalPaid
ShiftTradeSettings.UnequalPaidEnum unequalPaid
-
weeklyMaxPaidViolations
ShiftTradeSettings.WeeklyMaxPaidViolationsEnum weeklyMaxPaidViolations
-
weeklyMinPaidViolations
ShiftTradeSettings.WeeklyMinPaidViolationsEnum weeklyMinPaidViolations
-
-
-
Class com.mypurecloud.sdk.v2.model.ShortTermForecastingSettings
class ShortTermForecastingSettings extends Object implements Serializable-
Serialized Fields
-
defaultHistoryWeeks
Integer defaultHistoryWeeks
-
-
-
Class com.mypurecloud.sdk.v2.model.ShortTermForecastReference
class ShortTermForecastReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ShrinkageOverride
class ShrinkageOverride extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ShrinkageOverrides
class ShrinkageOverrides extends Object implements Serializable-
Serialized Fields
-
clear
Boolean clear
-
values
List<ShrinkageOverride> values
-
-
-
Class com.mypurecloud.sdk.v2.model.Signature
class Signature extends Object implements Serializable-
Serialized Fields
-
alwaysIncluded
Boolean alwaysIncluded
-
cannedResponseId
String cannedResponseId
-
enabled
Boolean enabled
-
inclusionType
Signature.InclusionTypeEnum inclusionType
-
-
-
Class com.mypurecloud.sdk.v2.model.SignedData
class SignedData extends Object implements Serializable-
Serialized Fields
-
jwt
String jwt
-
-
-
Class com.mypurecloud.sdk.v2.model.SignedUrlResponse
class SignedUrlResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SingleWorkdayAveragePoints
class SingleWorkdayAveragePoints extends Object implements Serializable-
Serialized Fields
-
averagePoints
Double averagePoints
-
dateWorkday
LocalDate dateWorkday
-
division
Division division
-
performanceProfile
AddressableEntityRef performanceProfile
-
-
-
Class com.mypurecloud.sdk.v2.model.SingleWorkdayAverageValues
class SingleWorkdayAverageValues extends Object implements Serializable-
Serialized Fields
-
dateWorkday
LocalDate dateWorkday
-
division
Division division
-
performanceProfile
AddressableEntityRef performanceProfile
-
results
List<WorkdayValuesMetricItem> results
-
timezone
String timezone
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.SipDownloadResponse
class SipDownloadResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SIPSearchPublicRequest
class SIPSearchPublicRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SipSearchResult
class SipSearchResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Site
class Site extends Object implements Serializable-
Serialized Fields
-
addresses
List<Contact> addresses
-
callerId
String callerId
-
callerName
String callerName
-
cloudProxyForceTurn
Boolean cloudProxyForceTurn
-
coreSite
Boolean coreSite
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
edgeAutoUpdateConfig
EdgeAutoUpdateConfig edgeAutoUpdateConfig
-
edges
List<Edge> edges
-
id
String id
-
location
LocationDefinition location
-
managed
Boolean managed
-
mediaModel
Site.MediaModelEnum mediaModel
-
mediaRegions
List<String> mediaRegions
-
mediaRegionsUseLatencyBased
Boolean mediaRegionsUseLatencyBased
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
ntpSettings
NTPSettings ntpSettings
-
primaryEdges
List<Edge> primaryEdges
-
primarySites
List<DomainEntityRef> primarySites
-
secondaryEdges
List<Edge> secondaryEdges
-
secondarySites
List<DomainEntityRef> secondarySites
-
selfUri
String selfUri
-
siteConnections
List<SiteConnection> siteConnections
-
state
Site.StateEnum state
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.SiteConnection
class SiteConnection extends Object implements Serializable-
Serialized Fields
-
coreSite
Boolean coreSite
-
edgeList
List<ConnectedEdge> edgeList
-
enabled
Boolean enabled
-
id
String id
-
managed
Boolean managed
-
mediaModel
SiteConnection.MediaModelEnum mediaModel
-
name
String name
-
primaryCoreSites
List<DomainEntityRef> primaryCoreSites
-
secondaryCoreSites
List<DomainEntityRef> secondaryCoreSites
-
selfUri
String selfUri
-
type
SiteConnection.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.SiteEntityListing
class SiteEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SkillEntityListing
class SkillEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SkillGroup
class SkillGroup extends Object implements Serializable-
Serialized Fields
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
WritableDivision division
-
id
String id
-
memberCount
Long memberCount
-
name
String name
-
selfUri
String selfUri
-
skillConditions
List<SkillGroupCondition> skillConditions
-
-
-
Class com.mypurecloud.sdk.v2.model.SkillGroupCondition
class SkillGroupCondition extends Object implements Serializable-
Serialized Fields
-
languageSkillConditions
List<SkillGroupLanguageCondition> languageSkillConditions
-
operation
SkillGroupCondition.OperationEnum operation
-
routingSkillConditions
List<SkillGroupRoutingCondition> routingSkillConditions
-
-
-
Class com.mypurecloud.sdk.v2.model.SkillGroupDefinition
class SkillGroupDefinition extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SkillGroupEntityListing
class SkillGroupEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<SkillGroupDefinition> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.SkillGroupLanguageCondition
class SkillGroupLanguageCondition extends Object implements Serializable-
Serialized Fields
-
childConditions
List<SkillGroupCondition> childConditions
-
comparator
SkillGroupLanguageCondition.ComparatorEnum comparator
-
languageSkill
String languageSkill
-
proficiency
Integer proficiency
-
-
-
Class com.mypurecloud.sdk.v2.model.SkillGroupMemberDivisionList
class SkillGroupMemberDivisionList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SkillGroupMemberDivisions
class SkillGroupMemberDivisions extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SkillGroupMemberEntityListing
class SkillGroupMemberEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<UserReferenceWithName> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.SkillGroupRoutingCondition
class SkillGroupRoutingCondition extends Object implements Serializable-
Serialized Fields
-
childConditions
List<SkillGroupCondition> childConditions
-
comparator
SkillGroupRoutingCondition.ComparatorEnum comparator
-
proficiency
Integer proficiency
-
routingSkill
String routingSkill
-
-
-
Class com.mypurecloud.sdk.v2.model.SkillsToRemove
class SkillsToRemove extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SmsAddress
class SmsAddress extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SmsAddressEntityListing
class SmsAddressEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SmsAddressProvision
class SmsAddressProvision extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SmsAvailablePhoneNumber
class SmsAvailablePhoneNumber extends Object implements Serializable-
Serialized Fields
-
addressRequirement
SmsAvailablePhoneNumber.AddressRequirementEnum addressRequirement
-
capabilities
List<SmsAvailablePhoneNumber.CapabilitiesEnum> capabilities
-
city
String city
-
countryCode
String countryCode
-
id
String id
-
name
String name
-
phoneNumber
String phoneNumber
-
phoneNumberType
SmsAvailablePhoneNumber.PhoneNumberTypeEnum phoneNumberType
-
region
String region
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.SMSAvailablePhoneNumberEntityListing
class SMSAvailablePhoneNumberEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<SmsAvailablePhoneNumber> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.SmsConfig
class SmsConfig extends Object implements Serializable-
Serialized Fields
-
contentTemplate
DomainEntityRef contentTemplate
-
messageColumn
String messageColumn
-
phoneColumn
String phoneColumn
-
senderSmsPhoneNumber
SmsPhoneNumberRef senderSmsPhoneNumber
-
-
-
Class com.mypurecloud.sdk.v2.model.SmsPhoneNumber
class SmsPhoneNumber extends Object implements Serializable-
Serialized Fields
-
addressId
SmsAddress addressId
-
autoRenewable
SmsPhoneNumber.AutoRenewableEnum autoRenewable
-
cancellationDate
Date cancellationDate
-
capabilities
List<SmsPhoneNumber.CapabilitiesEnum> capabilities
-
compliance
Compliance compliance
-
country
String country
-
countryCode
String countryCode
-
createdBy
User createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
integration
DomainEntityRef integration
-
modifiedBy
User modifiedBy
-
name
String name
-
phoneNumber
String phoneNumber
-
phoneNumberStatus
SmsPhoneNumber.PhoneNumberStatusEnum phoneNumberStatus
-
phoneNumberType
SmsPhoneNumber.PhoneNumberTypeEnum phoneNumberType
-
provisionedThroughPureCloud
Boolean provisionedThroughPureCloud
-
provisioningStatus
SmsProvisioningStatus provisioningStatus
-
purchaseDate
Date purchaseDate
-
renewalDate
Date renewalDate
-
selfUri
String selfUri
-
shortCodeBillingType
SmsPhoneNumber.ShortCodeBillingTypeEnum shortCodeBillingType
-
supportsMms
Boolean supportsMms
-
supportsSms
Boolean supportsSms
-
supportsVoice
Boolean supportsVoice
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.SmsPhoneNumberEntityListing
class SmsPhoneNumberEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SmsPhoneNumberImport
class SmsPhoneNumberImport extends Object implements Serializable-
Serialized Fields
-
compliance
Compliance compliance
-
countryCode
String countryCode
-
id
String id
-
integrationId
String integrationId
-
phoneNumber
String phoneNumber
-
phoneNumberType
SmsPhoneNumberImport.PhoneNumberTypeEnum phoneNumberType
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.SmsPhoneNumberProvision
class SmsPhoneNumberProvision extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SmsPhoneNumberRef
class SmsPhoneNumberRef extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SmsProvisioningStatus
class SmsProvisioningStatus extends Object implements Serializable-
Serialized Fields
-
action
SmsProvisioningStatus.ActionEnum action
-
error
ErrorBody error
-
state
SmsProvisioningStatus.StateEnum state
-
version
Long version
-
-
-
Class com.mypurecloud.sdk.v2.model.SocialExpression
class SocialExpression extends Object implements Serializable-
Serialized Fields
-
afterCallWork
AfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
connectedTime
Date connectedTime
-
disconnectedTime
Date disconnectedTime
-
disconnectType
SocialExpression.DisconnectTypeEnum disconnectType
-
held
Boolean held
-
id
String id
-
peerId
String peerId
-
previewText
String previewText
-
provider
String provider
-
recordingId
String recordingId
-
scriptId
String scriptId
-
segments
List<Segment> segments
-
socialMediaHub
String socialMediaHub
-
socialMediaId
String socialMediaId
-
socialUserName
String socialUserName
-
startAlertingTime
Date startAlertingTime
-
startHoldTime
Date startHoldTime
-
state
SocialExpression.StateEnum state
-
wrapup
Wrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.SocialHandle
class SocialHandle extends Object implements Serializable-
Serialized Fields
-
type
SocialHandle.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.SortItem
class SortItem extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Source
class Source extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SourceConfiguration
class SourceConfiguration extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SourceEntityListing
class SourceEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SourcePlanningGroupRequest
class SourcePlanningGroupRequest extends Object implements Serializable-
Serialized Fields
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
-
-
Class com.mypurecloud.sdk.v2.model.SpeechTextAnalyticsSettingsRequest
class SpeechTextAnalyticsSettingsRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SpeechTextAnalyticsSettingsResponse
class SpeechTextAnalyticsSettingsResponse extends Object implements Serializable-
Serialized Fields
-
defaultProgram
AddressableEntityRef defaultProgram
-
expectedDialects
List<String> expectedDialects
-
-
-
Class com.mypurecloud.sdk.v2.model.StarrableDivision
class StarrableDivision extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.StatEventCampaignTopicIntervalMetrics
class StatEventCampaignTopicIntervalMetrics extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
metrics
List<StatEventCampaignTopicMetricStats> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventCampaignTopicMetricStats
class StatEventCampaignTopicMetricStats extends Object implements Serializable-
Serialized Fields
-
metric
String metric
-
qualifier
String qualifier
-
stats
Map<String,
BigDecimal> stats
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventCampaignTopicStatsNotification
class StatEventCampaignTopicStatsNotification extends Object implements Serializable-
Serialized Fields
-
data
List<StatEventCampaignTopicIntervalMetrics> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventFlowOutcomeTopicIntervalMetrics
class StatEventFlowOutcomeTopicIntervalMetrics extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
metrics
List<StatEventFlowOutcomeTopicMetricStats> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventFlowOutcomeTopicMetricStats
class StatEventFlowOutcomeTopicMetricStats extends Object implements Serializable-
Serialized Fields
-
metric
String metric
-
qualifier
String qualifier
-
stats
Map<String,
BigDecimal> stats
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventFlowOutcomeTopicStatsNotification
class StatEventFlowOutcomeTopicStatsNotification extends Object implements Serializable-
Serialized Fields
-
data
List<StatEventFlowOutcomeTopicIntervalMetrics> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventFlowTopicIntervalMetrics
class StatEventFlowTopicIntervalMetrics extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
metrics
List<StatEventFlowTopicMetricStats> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventFlowTopicMetricStats
class StatEventFlowTopicMetricStats extends Object implements Serializable-
Serialized Fields
-
metric
String metric
-
qualifier
String qualifier
-
stats
Map<String,
BigDecimal> stats
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventFlowTopicStatsNotification
class StatEventFlowTopicStatsNotification extends Object implements Serializable-
Serialized Fields
-
data
List<StatEventFlowTopicIntervalMetrics> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventQueueTopicIntervalMetrics
class StatEventQueueTopicIntervalMetrics extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
metrics
List<StatEventQueueTopicMetricStats> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventQueueTopicMetricStats
class StatEventQueueTopicMetricStats extends Object implements Serializable-
Serialized Fields
-
metric
String metric
-
qualifier
String qualifier
-
stats
Map<String,
BigDecimal> stats
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventQueueTopicStatsNotification
class StatEventQueueTopicStatsNotification extends Object implements Serializable-
Serialized Fields
-
data
List<StatEventQueueTopicIntervalMetrics> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventUserTopicIntervalMetrics
class StatEventUserTopicIntervalMetrics extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
metrics
List<StatEventUserTopicMetricStats> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventUserTopicMetricStats
class StatEventUserTopicMetricStats extends Object implements Serializable-
Serialized Fields
-
metric
String metric
-
qualifier
String qualifier
-
stats
Map<String,
BigDecimal> stats
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventUserTopicStatsNotification
class StatEventUserTopicStatsNotification extends Object implements Serializable-
Serialized Fields
-
data
List<StatEventUserTopicIntervalMetrics> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventWrapUpCodeTopicIntervalMetrics
class StatEventWrapUpCodeTopicIntervalMetrics extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
metrics
List<StatEventWrapUpCodeTopicMetricStats> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventWrapUpCodeTopicMetricStats
class StatEventWrapUpCodeTopicMetricStats extends Object implements Serializable-
Serialized Fields
-
metric
String metric
-
qualifier
String qualifier
-
stats
Map<String,
BigDecimal> stats
-
-
-
Class com.mypurecloud.sdk.v2.model.StatEventWrapUpCodeTopicStatsNotification
class StatEventWrapUpCodeTopicStatsNotification extends Object implements Serializable-
Serialized Fields
-
data
List<StatEventWrapUpCodeTopicIntervalMetrics> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.Station
class Station extends Object implements Serializable-
Serialized Fields
-
description
String description
-
id
String id
-
lineAppearanceId
String lineAppearanceId
-
name
String name
-
primaryEdge
DomainEntityRef primaryEdge
-
secondaryEdge
DomainEntityRef secondaryEdge
-
selfUri
String selfUri
-
status
Station.StatusEnum status
-
type
String type
-
userId
String userId
-
webRtcCallAppearances
Integer webRtcCallAppearances
-
webRtcForceTurn
Boolean webRtcForceTurn
-
webRtcMediaDscp
Integer webRtcMediaDscp
-
webRtcPersistentEnabled
Boolean webRtcPersistentEnabled
-
webRtcRequireMediaHelper
Boolean webRtcRequireMediaHelper
-
webRtcUserId
String webRtcUserId
-
-
-
Class com.mypurecloud.sdk.v2.model.StationEntityListing
class StationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.StatisticalResponse
class StatisticalResponse extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
metrics
List<AggregateMetricData> metrics
-
views
List<AggregateViewData> views
-
-
-
Class com.mypurecloud.sdk.v2.model.StatisticalSummary
class StatisticalSummary extends Object implements Serializable-
Serialized Fields
-
count
Long count
-
countNegative
Long countNegative
-
countPositive
Long countPositive
-
current
BigDecimal current
-
denominator
BigDecimal denominator
-
max
BigDecimal max
-
min
BigDecimal min
-
numerator
BigDecimal numerator
-
p95
Long p95
-
p99
Long p99
-
ratio
BigDecimal ratio
-
sum
BigDecimal sum
-
target
BigDecimal target
-
-
-
Class com.mypurecloud.sdk.v2.model.StatusChange
class StatusChange extends Object implements Serializable-
Serialized Fields
-
dateStatusChanged
Date dateStatusChanged
-
message
String message
-
namespace
StatusChange.NamespaceEnum namespace
-
previousStatus
StatusChange.PreviousStatusEnum previousStatus
-
rejectReason
StatusChange.RejectReasonEnum rejectReason
-
status
StatusChange.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.StopSettings
class StopSettings extends Object implements Serializable-
Serialized Fields
-
keyword
List<String> keyword
-
response
ComplianceResponse response
-
-
-
Class com.mypurecloud.sdk.v2.model.StorySetting
class StorySetting extends Object implements Serializable-
Serialized Fields
-
mention
InboundOnlySetting mention
-
reply
InboundOnlySetting reply
-
-
-
Class com.mypurecloud.sdk.v2.model.StreetAddress
class StreetAddress extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SubjectDivisionGrants
class SubjectDivisionGrants extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SubjectDivisionGrantsEntityListing
class SubjectDivisionGrantsEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SubjectDivisions
class SubjectDivisions extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SubscriberResponse
class SubscriberResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Subscription
class Subscription extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SubscriptionOverviewUsage
class SubscriptionOverviewUsage extends Object implements Serializable-
Serialized Fields
-
bundleQuantity
String bundleQuantity
-
grouping
String grouping
-
isCancellable
Boolean isCancellable
-
isThirdParty
Boolean isThirdParty
-
name
String name
-
overagePrice
String overagePrice
-
partNumber
String partNumber
-
prepayPrice
String prepayPrice
-
prepayQuantity
String prepayQuantity
-
unitOfMeasureType
String unitOfMeasureType
-
usageNotes
String usageNotes
-
usageQuantity
String usageQuantity
-
-
-
Class com.mypurecloud.sdk.v2.model.SuggestSearchCriteria
class SuggestSearchCriteria extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SuggestSearchRequest
class SuggestSearchRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SupportCenterCustomMessage
class SupportCenterCustomMessage extends Object implements Serializable-
Serialized Fields
-
defaultValue
String defaultValue
-
type
SupportCenterCustomMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.SupportCenterFeedbackSettings
class SupportCenterFeedbackSettings extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
-
-
Class com.mypurecloud.sdk.v2.model.SupportCenterGlobalStyle
class SupportCenterGlobalStyle extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SupportCenterHeroStyle
class SupportCenterHeroStyle extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SupportCenterModuleSetting
class SupportCenterModuleSetting extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
type
SupportCenterModuleSetting.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.SupportCenterScreen
class SupportCenterScreen extends Object implements Serializable-
Serialized Fields
-
moduleSettings
List<SupportCenterModuleSetting> moduleSettings
-
type
SupportCenterScreen.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.SupportCenterSettings
class SupportCenterSettings extends Object implements Serializable-
Serialized Fields
-
customMessages
List<SupportCenterCustomMessage> customMessages
-
enabled
Boolean enabled
-
enabledCategories
List<AddressableEntityRef> enabledCategories
-
feedback
SupportCenterFeedbackSettings feedback
-
knowledgeBase
AddressableEntityRef knowledgeBase
-
routerType
SupportCenterSettings.RouterTypeEnum routerType
-
screens
List<SupportCenterScreen> screens
-
styleSetting
SupportCenterStyleSetting styleSetting
-
-
-
Class com.mypurecloud.sdk.v2.model.SupportCenterStyleSetting
class SupportCenterStyleSetting extends Object implements Serializable-
Serialized Fields
-
globalStyle
SupportCenterGlobalStyle globalStyle
-
heroStyle
SupportCenterHeroStyle heroStyle
-
-
-
Class com.mypurecloud.sdk.v2.model.SupportedContent
class SupportedContent extends Object implements Serializable-
Serialized Fields
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
mediaTypes
MediaTypes mediaTypes
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
selfUri
String selfUri
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.SupportedContentListing
class SupportedContentListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SupportedContentProfile
class SupportedContentProfile extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.SupportedContentReference
class SupportedContentReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
mediaTypes
MediaTypes mediaTypes
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.SupportedDialectsEntityListing
class SupportedDialectsEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<TranscriptionEngines> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.SupportedLanguage
class SupportedLanguage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Survey
class Survey extends Object implements Serializable-
Serialized Fields
-
agent
DomainEntityRef agent
-
answers
SurveyScoringSet answers
-
completedDate
Date completedDate
-
conversation
ConversationReference conversation
-
id
String id
-
name
String name
-
queue
QueueReference queue
-
selfUri
String selfUri
-
status
Survey.StatusEnum status
-
surveyErrorDetails
SurveyErrorDetails surveyErrorDetails
-
surveyForm
SurveyForm surveyForm
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyAggregateDataContainer
class SurveyAggregateDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<StatisticalResponse> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyAggregateQueryClause
class SurveyAggregateQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<SurveyAggregateQueryPredicate> predicates
-
type
SurveyAggregateQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyAggregateQueryFilter
class SurveyAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<SurveyAggregateQueryClause> clauses
-
predicates
List<SurveyAggregateQueryPredicate> predicates
-
type
SurveyAggregateQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyAggregateQueryPredicate
class SurveyAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
SurveyAggregateQueryPredicate.DimensionEnum dimension
-
operator
SurveyAggregateQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
SurveyAggregateQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyAggregateQueryResponse
class SurveyAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
results
List<SurveyAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyAggregationQuery
class SurveyAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
SurveyAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
SurveyAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<SurveyAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<SurveyAggregationQuery.MetricsEnum> metrics
-
timeZone
String timeZone
-
views
List<SurveyAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyAggregationView
class SurveyAggregationView extends Object implements Serializable-
Serialized Fields
-
function
SurveyAggregationView.FunctionEnum function
-
name
String name
-
range
AggregationRange range
-
target
SurveyAggregationView.TargetEnum target
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyAssignment
class SurveyAssignment extends Object implements Serializable-
Serialized Fields
-
flow
DomainEntityRef flow
-
inviteTimeInterval
String inviteTimeInterval
-
sendingDomain
String sendingDomain
-
sendingUser
String sendingUser
-
surveyForm
PublishedSurveyFormReference surveyForm
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyAsyncAggregateQueryResponse
class SurveyAsyncAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
results
List<SurveyAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyAsyncAggregationQuery
class SurveyAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
SurveyAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
SurveyAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<SurveyAsyncAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<SurveyAsyncAggregationQuery.MetricsEnum> metrics
-
pageSize
Integer pageSize
-
timeZone
String timeZone
-
views
List<SurveyAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyDetailQueryClause
class SurveyDetailQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<SurveyDetailQueryPredicate> predicates
-
type
SurveyDetailQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyDetailQueryFilter
class SurveyDetailQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<SurveyDetailQueryClause> clauses
-
predicates
List<SurveyDetailQueryPredicate> predicates
-
type
SurveyDetailQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyDetailQueryPredicate
class SurveyDetailQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
SurveyDetailQueryPredicate.DimensionEnum dimension
-
metric
SurveyDetailQueryPredicate.MetricEnum metric
-
operator
SurveyDetailQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
SurveyDetailQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyErrorDetails
class SurveyErrorDetails extends Object implements Serializable-
Serialized Fields
-
flowDiagnosticInfo
FlowDiagnosticInfo flowDiagnosticInfo
-
surveyErrorReason
String surveyErrorReason
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyForm
class SurveyForm extends Object implements Serializable-
Serialized Fields
-
contextId
String contextId
-
disabled
Boolean disabled
-
footer
String footer
-
header
String header
-
id
String id
-
language
String language
-
modifiedDate
Date modifiedDate
-
name
String name
-
published
Boolean published
-
publishedVersions
DomainEntityListingSurveyForm publishedVersions
-
questionGroups
List<SurveyQuestionGroup> questionGroups
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyFormAndScoringSet
class SurveyFormAndScoringSet extends Object implements Serializable-
Serialized Fields
-
answers
SurveyScoringSet answers
-
surveyForm
SurveyForm surveyForm
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyFormEntityListing
class SurveyFormEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SurveyQuestion
class SurveyQuestion extends Object implements Serializable-
Serialized Fields
-
answerOptions
List<AnswerOption> answerOptions
-
explanationPrompt
String explanationPrompt
-
helpText
String helpText
-
id
String id
-
maxResponseCharacters
Integer maxResponseCharacters
-
naEnabled
Boolean naEnabled
-
text
String text
-
type
SurveyQuestion.TypeEnum type
-
visibilityCondition
VisibilityCondition visibilityCondition
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyQuestionGroup
class SurveyQuestionGroup extends Object implements Serializable-
Serialized Fields
-
id
String id
-
naEnabled
Boolean naEnabled
-
name
String name
-
questions
List<SurveyQuestion> questions
-
type
String type
-
visibilityCondition
VisibilityCondition visibilityCondition
-
-
-
Class com.mypurecloud.sdk.v2.model.SurveyQuestionGroupScore
class SurveyQuestionGroupScore extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SurveyQuestionScore
class SurveyQuestionScore extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SurveyScoringSet
class SurveyScoringSet extends Object implements Serializable-
Serialized Fields
-
npsScore
Integer npsScore
-
questionGroupScores
List<SurveyQuestionGroupScore> questionGroupScores
-
totalScore
Float totalScore
-
-
-
Class com.mypurecloud.sdk.v2.model.SystemMessageObject
class SystemMessageObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SystemMessageSystemMessage
class SystemMessageSystemMessage extends Object implements Serializable-
Serialized Fields
-
channelId
String channelId
-
correlationId
String correlationId
-
data
Map<String,
Object> data -
message
String message
-
oauthClientId
String oauthClientId
-
organizationId
String organizationId
-
reason
SystemMessageSystemMessage.ReasonEnum reason
-
systemTopicType
SystemMessageSystemMessage.SystemTopicTypeEnum systemTopicType
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.SystemPresence
class SystemPresence extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SystemPrompt
class SystemPrompt extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SystemPromptAsset
class SystemPromptAsset extends Object implements Serializable-
Serialized Fields
-
durationSeconds
Double durationSeconds
-
hasDefault
Boolean hasDefault
-
id
String id
-
language
String language
-
languageDefault
Boolean languageDefault
-
mediaUri
String mediaUri
-
name
String name
-
promptId
String promptId
-
selfUri
String selfUri
-
tags
Map<String,
List<String>> tags -
text
String text
-
ttsString
String ttsString
-
uploadStatus
SystemPromptAsset.UploadStatusEnum uploadStatus
-
uploadUri
String uploadUri
-
-
-
Class com.mypurecloud.sdk.v2.model.SystemPromptAssetEntityListing
class SystemPromptAssetEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.SystemPromptEntityListing
class SystemPromptEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TagQueryRequest
class TagQueryRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TagValue
class TagValue extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TagValueEntityListing
class TagValueEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TargetPerformanceProfile
class TargetPerformanceProfile extends Object implements Serializable-
Serialized Fields
-
targetPerformanceProfileId
String targetPerformanceProfileId
-
-
-
Class com.mypurecloud.sdk.v2.model.TaskManagementAggregateDataContainer
class TaskManagementAggregateDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<StatisticalResponse> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.TaskManagementAggregateQueryClause
class TaskManagementAggregateQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<TaskManagementAggregateQueryPredicate> predicates
-
type
TaskManagementAggregateQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.TaskManagementAggregateQueryFilter
class TaskManagementAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<TaskManagementAggregateQueryClause> clauses
-
predicates
List<TaskManagementAggregateQueryPredicate> predicates
-
type
TaskManagementAggregateQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.TaskManagementAggregateQueryPredicate
class TaskManagementAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
TaskManagementAggregateQueryPredicate.DimensionEnum dimension
-
operator
TaskManagementAggregateQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
TaskManagementAggregateQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.TaskManagementAggregateQueryResponse
class TaskManagementAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
results
List<TaskManagementAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.TaskManagementAggregationQuery
class TaskManagementAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
TaskManagementAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
TaskManagementAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<TaskManagementAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<TaskManagementAggregationQuery.MetricsEnum> metrics
-
timeZone
String timeZone
-
views
List<TaskManagementAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.TaskManagementAggregationView
class TaskManagementAggregationView extends Object implements Serializable-
Serialized Fields
-
function
TaskManagementAggregationView.FunctionEnum function
-
name
String name
-
range
AggregationRange range
-
target
TaskManagementAggregationView.TargetEnum target
-
-
-
Class com.mypurecloud.sdk.v2.model.TaskManagementAsyncAggregateQueryResponse
class TaskManagementAsyncAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
results
List<TaskManagementAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.TaskManagementAsyncAggregationQuery
class TaskManagementAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
TaskManagementAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
TaskManagementAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<TaskManagementAsyncAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<TaskManagementAsyncAggregationQuery.MetricsEnum> metrics
-
pageSize
Integer pageSize
-
timeZone
String timeZone
-
views
List<TaskManagementAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.Team
class Team extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TeamActivityData
class TeamActivityData extends Object implements Serializable-
Serialized Fields
-
data
List<TeamActivityMetricValue> data
-
entities
List<TeamActivityEntityData> entities
-
group
Map<String,
String> group -
truncated
Boolean truncated
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamActivityEntityData
class TeamActivityEntityData extends Object implements Serializable-
Serialized Fields
-
activityDate
Date activityDate
-
organizationPresenceId
String organizationPresenceId
-
presenceDate
Date presenceDate
-
queueId
String queueId
-
queueMembershipStatus
String queueMembershipStatus
-
routingStatus
String routingStatus
-
routingStatusDate
Date routingStatusDate
-
systemPresence
String systemPresence
-
teamId
String teamId
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamActivityMetricValue
class TeamActivityMetricValue extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
metric
TeamActivityMetricValue.MetricEnum metric
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamActivityQuery
class TeamActivityQuery extends Object implements Serializable-
Serialized Fields
-
filter
TeamActivityQueryFilter filter
-
groupBy
List<TeamActivityQuery.GroupByEnum> groupBy
-
metrics
List<TeamActivityQueryMetric> metrics
-
order
TeamActivityQuery.OrderEnum order
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamActivityQueryClause
class TeamActivityQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<TeamActivityQueryPredicate> predicates
-
type
TeamActivityQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamActivityQueryFilter
class TeamActivityQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<TeamActivityQueryClause> clauses
-
predicates
List<TeamActivityQueryPredicate> predicates
-
type
TeamActivityQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamActivityQueryMetric
class TeamActivityQueryMetric extends Object implements Serializable-
Serialized Fields
-
details
Boolean details
-
metric
TeamActivityQueryMetric.MetricEnum metric
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamActivityQueryPredicate
class TeamActivityQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
TeamActivityQueryPredicate.DimensionEnum dimension
-
operator
TeamActivityQueryPredicate.OperatorEnum operator
-
type
TeamActivityQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamActivityResponse
class TeamActivityResponse extends Object implements Serializable-
Serialized Fields
-
entityIdDimension
TeamActivityResponse.EntityIdDimensionEnum entityIdDimension
-
results
List<TeamActivityData> results
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamAddMemberFailure
class TeamAddMemberFailure extends Object implements Serializable-
Serialized Fields
-
id
String id
-
reason
TeamAddMemberFailure.ReasonEnum reason
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamEntityListing
class TeamEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TeamMemberAddListingResponse
class TeamMemberAddListingResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<UserReference> entities
-
failures
List<TeamAddMemberFailure> failures
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamMemberEntityListing
class TeamMemberEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<UserReferenceWithName> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamMembers
class TeamMembers extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TeamReference
class TeamReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TeamSearchCriteria
class TeamSearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<TeamSearchCriteria> group
-
operator
TeamSearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
TeamSearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamSearchRequest
class TeamSearchRequest extends Object implements Serializable-
Serialized Fields
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<TeamSearchCriteria> query
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
TeamSearchRequest.SortOrderEnum sortOrder
-
-
-
Class com.mypurecloud.sdk.v2.model.TeamsSearchResponse
class TeamsSearchResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TemplateParameter
class TemplateParameter extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TermAttribute
class TermAttribute extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
type
TermAttribute.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.TestExecutionOperationResult
class TestExecutionOperationResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TestExecutionResult
class TestExecutionResult extends Object implements Serializable-
Serialized Fields
-
error
ErrorBody error
-
finalResult
Object finalResult
-
operations
List<TestExecutionOperationResult> operations
-
success
Boolean success
-
-
-
Class com.mypurecloud.sdk.v2.model.TestMatchesEventOperation
class TestMatchesEventOperation extends Object implements Serializable-
Serialized Fields
-
matchedTriggers
List<TestModeTrigger> matchedTriggers
-
name
String name
-
step
Integer step
-
unmatchedTriggers
List<TestModeTrigger> unmatchedTriggers
-
-
-
Class com.mypurecloud.sdk.v2.model.TestMatchesOperation
class TestMatchesOperation extends Object implements Serializable-
Serialized Fields
-
details
List<MatchCriteriaTestResult> details
-
matches
Boolean matches
-
name
String name
-
step
Integer step
-
-
-
Class com.mypurecloud.sdk.v2.model.TestMessage
class TestMessage extends Object implements Serializable-
Serialized Fields
-
from
EmailAddress from
-
htmlBody
String htmlBody
-
id
String id
-
subject
String subject
-
textBody
String textBody
-
time
Date time
-
to
List<EmailAddress> to
-
-
-
Class com.mypurecloud.sdk.v2.model.TestModeEventResults
class TestModeEventResults extends Object implements Serializable-
Serialized Fields
-
schemaValidation
TestSchemaOperation schemaValidation
-
triggerMatchValidation
TestMatchesEventOperation triggerMatchValidation
-
-
-
Class com.mypurecloud.sdk.v2.model.TestModeResults
class TestModeResults extends Object implements Serializable-
Serialized Fields
-
jsonPathValidation
TestMatchesOperation jsonPathValidation
-
schemaValidation
TestSchemaOperation schemaValidation
-
targetValidation
TestTargetOperation targetValidation
-
triggerMatches
Boolean triggerMatches
-
-
-
Class com.mypurecloud.sdk.v2.model.TestModeTrigger
class TestModeTrigger extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TestSchemaOperation
class TestSchemaOperation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TestTargetOperation
class TestTargetOperation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TextBotChannel
class TextBotChannel extends Object implements Serializable-
Serialized Fields
-
inputModes
List<TextBotChannel.InputModesEnum> inputModes
-
name
TextBotChannel.NameEnum name
-
outputModes
List<TextBotChannel.OutputModesEnum> outputModes
-
userAgent
TextBotUserAgent userAgent
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotDisconnectAction
class TextBotDisconnectAction extends Object implements Serializable-
Serialized Fields
-
flowLocation
TextBotFlowLocation flowLocation
-
flowOutcomes
List<TextBotFlowOutcome> flowOutcomes
-
reason
TextBotDisconnectAction.ReasonEnum reason
-
reasonExtendedInfo
String reasonExtendedInfo
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotErrorInputEvent
class TextBotErrorInputEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TextBotExitAction
class TextBotExitAction extends Object implements Serializable-
Serialized Fields
-
activeIntent
String activeIntent
-
flowLocation
TextBotFlowLocation flowLocation
-
flowOutcomes
List<TextBotFlowOutcome> flowOutcomes
-
outputData
TextBotInputOutputData outputData
-
reason
TextBotExitAction.ReasonEnum reason
-
reasonExtendedInfo
String reasonExtendedInfo
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotFlow
class TextBotFlow extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotFlowLaunchRequest
class TextBotFlowLaunchRequest extends Object implements Serializable-
Serialized Fields
-
channel
TextBotChannel channel
-
conversationId
String conversationId
-
externalSessionId
String externalSessionId
-
flow
TextBotFlow flow
-
inputData
TextBotInputOutputData inputData
-
language
String language
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotFlowLaunchResponse
class TextBotFlowLaunchResponse extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotFlowLocation
class TextBotFlowLocation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TextBotFlowMilestone
class TextBotFlowMilestone extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TextBotFlowOutcome
class TextBotFlowOutcome extends Object implements Serializable-
Serialized Fields
-
dateEnd
Date dateEnd
-
dateStart
Date dateStart
-
milestones
List<TextBotFlowMilestone> milestones
-
outcomeId
String outcomeId
-
outcomeValue
TextBotFlowOutcome.OutcomeValueEnum outcomeValue
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotFlowTurnRequest
class TextBotFlowTurnRequest extends Object implements Serializable-
Serialized Fields
-
inputEventError
TextBotErrorInputEvent inputEventError
-
inputEventType
TextBotFlowTurnRequest.InputEventTypeEnum inputEventType
-
inputEventUserInput
TextBotUserInputEvent inputEventUserInput
-
previousTurn
TextBotTurnReference previousTurn
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotFlowTurnResponse
class TextBotFlowTurnResponse extends Object implements Serializable-
Serialized Fields
-
id
String id
-
nextActionDisconnect
TextBotDisconnectAction nextActionDisconnect
-
nextActionExit
TextBotExitAction nextActionExit
-
nextActionType
TextBotFlowTurnResponse.NextActionTypeEnum nextActionType
-
nextActionWaitForInput
TextBotWaitForInputAction nextActionWaitForInput
-
previousTurn
TextBotTurnReference previousTurn
-
prompts
TextBotOutputPrompts prompts
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotInputOutputData
class TextBotInputOutputData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TextBotModeConstraints
class TextBotModeConstraints extends Object implements Serializable-
Serialized Fields
-
text
TextBotTextModeConstraints text
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotModeOutputPrompts
class TextBotModeOutputPrompts extends Object implements Serializable-
Serialized Fields
-
segments
List<TextBotPromptSegment> segments
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotOutputPrompts
class TextBotOutputPrompts extends Object implements Serializable-
Serialized Fields
-
outputLanguage
String outputLanguage
-
textPrompts
TextBotModeOutputPrompts textPrompts
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotPromptSegment
class TextBotPromptSegment extends Object implements Serializable-
Serialized Fields
-
content
List<MessageContent> content
-
format
Format format
-
text
String text
-
type
TextBotPromptSegment.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotTextModeConstraints
class TextBotTextModeConstraints extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TextBotTranscript
class TextBotTranscript extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TextBotTurnReference
class TextBotTurnReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotUserAgent
class TextBotUserAgent extends Object implements Serializable-
Serialized Fields
-
name
TextBotUserAgent.NameEnum name
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotUserInputAlternative
class TextBotUserInputAlternative extends Object implements Serializable-
Serialized Fields
-
transcript
TextBotTranscript transcript
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotUserInputEvent
class TextBotUserInputEvent extends Object implements Serializable-
Serialized Fields
-
alternatives
List<TextBotUserInputAlternative> alternatives
-
mode
TextBotUserInputEvent.ModeEnum mode
-
-
-
Class com.mypurecloud.sdk.v2.model.TextBotWaitForInputAction
class TextBotWaitForInputAction extends Object implements Serializable-
Serialized Fields
-
modeConstraints
TextBotModeConstraints modeConstraints
-
-
-
Class com.mypurecloud.sdk.v2.model.TextMessageListing
class TextMessageListing extends Object implements Serializable-
Serialized Fields
-
entities
List<MessageData> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.TextStyleProperties
class TextStyleProperties extends Object implements Serializable-
Serialized Fields
-
color
String color
-
font
String font
-
fontSize
String fontSize
-
textAlign
TextStyleProperties.TextAlignEnum textAlign
-
-
-
Class com.mypurecloud.sdk.v2.model.Ticker
class Ticker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TimeAllowed
class TimeAllowed extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TimeInterval
class TimeInterval extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TimeOffBalanceJobReference
class TimeOffBalanceJobReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
selfUri
String selfUri
-
status
TimeOffBalanceJobReference.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffBalanceRequest
class TimeOffBalanceRequest extends Object implements Serializable-
Serialized Fields
-
activityCodeIds
List<String> activityCodeIds
-
dateRanges
List<LocalDateRange> dateRanges
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffBalanceResponse
class TimeOffBalanceResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TimeOffBalancesResponse
class TimeOffBalancesResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<TimeOffBalanceResponse> entities
-
job
TimeOffBalanceJobReference job
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffLimit
class TimeOffLimit extends Object implements Serializable-
Serialized Fields
-
defaultLimitMinutes
Integer defaultLimitMinutes
-
granularity
TimeOffLimit.GranularityEnum granularity
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffLimitListing
class TimeOffLimitListing extends Object implements Serializable-
Serialized Fields
-
entities
List<TimeOffLimit> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffLimitRange
class TimeOffLimitRange extends Object implements Serializable-
Serialized Fields
-
granularity
TimeOffLimitRange.GranularityEnum granularity
-
limitMinutesPerInterval
List<Integer> limitMinutesPerInterval
-
startDate
LocalDate startDate
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffLimitReference
class TimeOffLimitReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TimeOffLimitValueRange
class TimeOffLimitValueRange extends Object implements Serializable-
Serialized Fields
-
allocatedMinutesPerInterval
List<Integer> allocatedMinutesPerInterval
-
granularity
TimeOffLimitValueRange.GranularityEnum granularity
-
limitMinutesPerInterval
List<Integer> limitMinutesPerInterval
-
metadata
WfmVersionedEntityMetadata metadata
-
startDate
LocalDate startDate
-
timeOffLimit
TimeOffLimitReference timeOffLimit
-
waitlistedMinutesPerInterval
List<Integer> waitlistedMinutesPerInterval
-
waitlistedRequestsPerInterval
List<Integer> waitlistedRequestsPerInterval
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffPlan
class TimeOffPlan extends Object implements Serializable-
Serialized Fields
-
active
Boolean active
-
activityCodeIds
List<String> activityCodeIds
-
autoApprovalRule
TimeOffPlan.AutoApprovalRuleEnum autoApprovalRule
-
daysBeforeStartToExpireFromWaitlist
Integer daysBeforeStartToExpireFromWaitlist
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
name
String name
-
selfUri
String selfUri
-
timeOffLimits
List<TimeOffLimitReference> timeOffLimits
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffPlanListing
class TimeOffPlanListing extends Object implements Serializable-
Serialized Fields
-
entities
List<TimeOffPlan> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffRequest
class TimeOffRequest extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
dailyDurationMinutes
Integer dailyDurationMinutes
-
fullDayManagementUnitDates
List<String> fullDayManagementUnitDates
-
id
String id
-
isFullDayRequest
Boolean isFullDayRequest
-
markedAsRead
Boolean markedAsRead
-
metadata
WfmVersionedEntityMetadata metadata
-
notes
String notes
-
paid
Boolean paid
-
partialDayStartDateTimes
List<Date> partialDayStartDateTimes
-
reviewedBy
UserReference reviewedBy
-
reviewedDate
Date reviewedDate
-
selfUri
String selfUri
-
status
TimeOffRequest.StatusEnum status
-
submittedBy
UserReference submittedBy
-
submittedDate
Date submittedDate
-
substatus
TimeOffRequest.SubstatusEnum substatus
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffRequestList
class TimeOffRequestList extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
timeOffRequests
List<TimeOffRequestResponse> timeOffRequests
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffRequestListing
class TimeOffRequestListing extends Object implements Serializable-
Serialized Fields
-
entities
List<TimeOffRequest> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffRequestNotification
class TimeOffRequestNotification extends Object implements Serializable-
Serialized Fields
-
fullDayManagementUnitDates
List<String> fullDayManagementUnitDates
-
isFullDayRequest
Boolean isFullDayRequest
-
partialDayStartDateTimes
List<Date> partialDayStartDateTimes
-
status
TimeOffRequestNotification.StatusEnum status
-
timeOffRequestId
String timeOffRequestId
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffRequestQueryBody
class TimeOffRequestQueryBody extends Object implements Serializable-
Serialized Fields
-
dateRange
DateRange dateRange
-
ids
List<String> ids
-
statuses
List<TimeOffRequestQueryBody.StatusesEnum> statuses
-
substatuses
List<TimeOffRequestQueryBody.SubstatusesEnum> substatuses
-
userIds
List<String> userIds
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffRequestReference
class TimeOffRequestReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TimeOffRequestResponse
class TimeOffRequestResponse extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
dailyDurationMinutes
Integer dailyDurationMinutes
-
fullDayManagementUnitDates
List<String> fullDayManagementUnitDates
-
id
String id
-
isFullDayRequest
Boolean isFullDayRequest
-
markedAsRead
Boolean markedAsRead
-
metadata
WfmVersionedEntityMetadata metadata
-
modifiedBy
UserReference modifiedBy
-
modifiedDate
Date modifiedDate
-
notes
String notes
-
paid
Boolean paid
-
partialDayStartDateTimes
List<Date> partialDayStartDateTimes
-
reviewedBy
UserReference reviewedBy
-
reviewedDate
Date reviewedDate
-
selfUri
String selfUri
-
status
TimeOffRequestResponse.StatusEnum status
-
submittedBy
UserReference submittedBy
-
submittedDate
Date submittedDate
-
substatus
TimeOffRequestResponse.SubstatusEnum substatus
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.TimeOffRequestSettings
class TimeOffRequestSettings extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TimeSlot
class TimeSlot extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TimeZoneEntityListing
class TimeZoneEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TimeZoneMappingPreview
class TimeZoneMappingPreview extends Object implements Serializable-
Serialized Fields
-
contactList
DomainEntityRef contactList
-
contactListSize
Long contactListSize
-
contactsInDefaultWindow
Long contactsInDefaultWindow
-
contactsMappedToASingleZone
Long contactsMappedToASingleZone
-
contactsMappedToASingleZoneUsingZipCode
Long contactsMappedToASingleZoneUsingZipCode
-
contactsMappedToMultipleZones
Long contactsMappedToMultipleZones
-
contactsMappedToMultipleZonesUsingZipCode
Long contactsMappedToMultipleZonesUsingZipCode
-
contactsMappedUsingZipCode
Map<String,
Long> contactsMappedUsingZipCode -
contactsPerTimeZone
Map<String,
Long> contactsPerTimeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.TokenInfo
class TokenInfo extends Object implements Serializable-
Serialized Fields
-
authorizedScope
List<String> authorizedScope
-
clonedUser
TokenInfoClonedUser clonedUser
-
homeOrganization
NamedEntity homeOrganization
-
oAuthClient
OrgOAuthClient oAuthClient
-
organization
NamedEntity organization
-
-
-
Class com.mypurecloud.sdk.v2.model.TokenInfoClonedUser
class TokenInfoClonedUser extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Topic
class Topic extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
datePublished
Date datePublished
-
description
String description
-
dialect
String dialect
-
id
String id
-
modifiedBy
AddressableEntityRef modifiedBy
-
name
String name
-
participants
Topic.ParticipantsEnum participants
-
phrases
List<Phrase> phrases
-
programs
List<BaseProgramEntity> programs
-
published
Boolean published
-
publishedBy
AddressableEntityRef publishedBy
-
selfUri
String selfUri
-
strictness
Topic.StrictnessEnum strictness
-
tags
List<String> tags
-
-
-
Class com.mypurecloud.sdk.v2.model.TopicCursorEntityListing
class TopicCursorEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TopicDuration
class TopicDuration extends Object implements Serializable-
Serialized Fields
-
totalMilliseconds
Long totalMilliseconds
-
-
-
Class com.mypurecloud.sdk.v2.model.TopicJob
class TopicJob extends Object implements Serializable-
Serialized Fields
-
createdBy
AddressableEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
selfUri
String selfUri
-
state
TopicJob.StateEnum state
-
topics
List<BaseTopicEntitiy> topics
-
-
-
Class com.mypurecloud.sdk.v2.model.TopicJobRequest
class TopicJobRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TopicOffset
class TopicOffset extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TopicPhrase
class TopicPhrase extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TopicRequest
class TopicRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TopicsEntityListing
class TopicsEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Touchpoint
class Touchpoint extends Object implements Serializable-
Serialized Fields
-
agentId
String agentId
-
associatedValue
BigDecimal associatedValue
-
conversationId
String conversationId
-
createdDate
Date createdDate
-
mediaType
Touchpoint.MediaTypeEnum mediaType
-
-
-
Class com.mypurecloud.sdk.v2.model.TouchpointResponse
class TouchpointResponse extends Object implements Serializable-
Serialized Fields
-
agentId
String agentId
-
associatedValue
BigDecimal associatedValue
-
conversationId
String conversationId
-
createdDate
Date createdDate
-
mediaType
TouchpointResponse.MediaTypeEnum mediaType
-
message
String message
-
state
TouchpointResponse.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.TrainingListing
class TrainingListing extends Object implements Serializable-
Serialized Fields
-
entities
List<KnowledgeTraining> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptAggregateDataContainer
class TranscriptAggregateDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<StatisticalResponse> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptAggregateQueryClause
class TranscriptAggregateQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<TranscriptAggregateQueryPredicate> predicates
-
type
TranscriptAggregateQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptAggregateQueryFilter
class TranscriptAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<TranscriptAggregateQueryClause> clauses
-
predicates
List<TranscriptAggregateQueryPredicate> predicates
-
type
TranscriptAggregateQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptAggregateQueryPredicate
class TranscriptAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
TranscriptAggregateQueryPredicate.DimensionEnum dimension
-
operator
TranscriptAggregateQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
TranscriptAggregateQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptAggregateQueryResponse
class TranscriptAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
results
List<TranscriptAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptAggregationQuery
class TranscriptAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
TranscriptAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
TranscriptAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<TranscriptAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<TranscriptAggregationQuery.MetricsEnum> metrics
-
timeZone
String timeZone
-
views
List<TranscriptAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptAggregationView
class TranscriptAggregationView extends Object implements Serializable-
Serialized Fields
-
function
TranscriptAggregationView.FunctionEnum function
-
name
String name
-
range
AggregationRange range
-
target
TranscriptAggregationView.TargetEnum target
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptAsyncAggregateQueryResponse
class TranscriptAsyncAggregateQueryResponse extends Object implements Serializable-
Serialized Fields
-
cursor
String cursor
-
results
List<TranscriptAggregateDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptAsyncAggregationQuery
class TranscriptAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
TranscriptAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
TranscriptAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<TranscriptAsyncAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<TranscriptAsyncAggregationQuery.MetricsEnum> metrics
-
pageSize
Integer pageSize
-
timeZone
String timeZone
-
views
List<TranscriptAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptConversationDetailSearchCriteria
class TranscriptConversationDetailSearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<TranscriptConversationDetailSearchCriteria> group
-
operator
TranscriptConversationDetailSearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
TranscriptConversationDetailSearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptConversationDetailSearchRequest
class TranscriptConversationDetailSearchRequest extends Object implements Serializable-
Serialized Fields
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<TranscriptConversationDetailSearchCriteria> query
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
TranscriptConversationDetailSearchRequest.SortOrderEnum sortOrder
-
types
List<String> types
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptionEngines
class TranscriptionEngines extends Object implements Serializable-
Serialized Fields
-
dialects
List<String> dialects
-
engine
TranscriptionEngines.EngineEnum engine
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptionEnginesRequest
class TranscriptionEnginesRequest extends Object implements Serializable-
Serialized Fields
-
transcriptionEngines
List<TranscriptionEngines> transcriptionEngines
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptionSettings
class TranscriptionSettings extends Object implements Serializable-
Serialized Fields
-
contentSearchEnabled
Boolean contentSearchEnabled
-
lowLatencyTranscriptionEnabled
Boolean lowLatencyTranscriptionEnabled
-
transcription
TranscriptionSettings.TranscriptionEnum transcription
-
transcriptionConfidenceThreshold
Integer transcriptionConfidenceThreshold
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptionTopicTranscriptAlternative
class TranscriptionTopicTranscriptAlternative extends Object implements Serializable-
Serialized Fields
-
confidence
BigDecimal confidence
-
durationMs
Integer durationMs
-
offsetMs
Integer offsetMs
-
transcript
String transcript
-
words
List<TranscriptionTopicTranscriptWord> words
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptionTopicTranscriptionMessage
class TranscriptionTopicTranscriptionMessage extends Object implements Serializable-
Serialized Fields
-
communicationId
String communicationId
-
conversationId
String conversationId
-
eventTime
Date eventTime
-
organizationId
String organizationId
-
sessionStartTimeMs
Integer sessionStartTimeMs
-
status
TranscriptionTopicTranscriptionRequestStatus status
-
transcriptionStartTimeMs
Integer transcriptionStartTimeMs
-
transcripts
List<TranscriptionTopicTranscriptResult> transcripts
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptionTopicTranscriptionRequestStatus
class TranscriptionTopicTranscriptionRequestStatus extends Object implements Serializable-
Serialized Fields
-
offsetMs
Integer offsetMs
-
status
TranscriptionTopicTranscriptionRequestStatus.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptionTopicTranscriptResult
class TranscriptionTopicTranscriptResult extends Object implements Serializable-
Serialized Fields
-
agentAssistantId
String agentAssistantId
-
agentAssistEnabled
Boolean agentAssistEnabled
-
alternatives
List<TranscriptionTopicTranscriptAlternative> alternatives
-
channel
TranscriptionTopicTranscriptResult.ChannelEnum channel
-
dialect
String dialect
-
engineId
String engineId
-
isFinal
Boolean isFinal
-
speechTextAnalyticsProgramId
String speechTextAnalyticsProgramId
-
utteranceId
String utteranceId
-
voiceTranscriptionEnabled
Boolean voiceTranscriptionEnabled
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptionTopicTranscriptWord
class TranscriptionTopicTranscriptWord extends Object implements Serializable-
Serialized Fields
-
confidence
BigDecimal confidence
-
durationMs
Integer durationMs
-
offsetMs
Integer offsetMs
-
startTimeMs
Integer startTimeMs
-
word
String word
-
-
-
Class com.mypurecloud.sdk.v2.model.Transcripts
class Transcripts extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TranscriptSearchCriteria
class TranscriptSearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<TranscriptSearchCriteria> group
-
operator
TranscriptSearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
TranscriptSearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptSearchRequest
class TranscriptSearchRequest extends Object implements Serializable-
Serialized Fields
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<TranscriptSearchCriteria> query
-
returnFields
List<String> returnFields
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
TranscriptSearchRequest.SortOrderEnum sortOrder
-
types
List<String> types
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptTopic
class TranscriptTopic extends Object implements Serializable-
Serialized Fields
-
confidence
Integer confidence
-
duration
TopicDuration duration
-
id
String id
-
name
String name
-
offset
TopicOffset offset
-
recordingLocation
Long recordingLocation
-
startTimeMilliseconds
Long startTimeMilliseconds
-
topicPhrase
String topicPhrase
-
transcriptPhrase
String transcriptPhrase
-
-
-
Class com.mypurecloud.sdk.v2.model.TranscriptTopics
class TranscriptTopics extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TranscriptUrl
class TranscriptUrl extends Object implements Serializable-
Serialized Fields
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.TransferDestination
class TransferDestination extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TransferInitiator
class TransferInitiator extends Object implements Serializable-
Serialized Fields
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.TransferRequest
class TransferRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TransferResponse
class TransferResponse extends Object implements Serializable-
Serialized Fields
-
dateIssued
Date dateIssued
-
destination
TransferDestination destination
-
id
String id
-
initiator
TransferInitiator initiator
-
modifiedBy
TransferResponseModifiedBy modifiedBy
-
state
TransferResponse.StateEnum state
-
transferType
TransferResponse.TransferTypeEnum transferType
-
-
-
Class com.mypurecloud.sdk.v2.model.TransferResponseModifiedBy
class TransferResponseModifiedBy extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrendData
class TrendData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Trigger
class Trigger extends Object implements Serializable-
Serialized Fields
-
delayBySeconds
Integer delayBySeconds
-
description
String description
-
enabled
Boolean enabled
-
eventTTLSeconds
Integer eventTTLSeconds
-
id
String id
-
matchCriteria
List<MatchCriteria> matchCriteria
-
name
String name
-
selfUri
String selfUri
-
target
TriggerTarget target
-
topicName
String topicName
-
version
Long version
-
-
-
Class com.mypurecloud.sdk.v2.model.TriggerEntityListing
class TriggerEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TriggerTarget
class TriggerTarget extends Object implements Serializable-
Serialized Fields
-
id
String id
-
type
TriggerTarget.TypeEnum type
-
workflowTargetSettings
WorkflowTargetSettings workflowTargetSettings
-
-
-
Class com.mypurecloud.sdk.v2.model.Trunk
class Trunk extends Object implements Serializable-
Serialized Fields
-
connectedStatus
TrunkConnectedStatus connectedStatus
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
edge
DomainEntityRef edge
-
edgeGroup
DomainEntityRef edgeGroup
-
enabled
Boolean enabled
-
family
Integer family
-
id
String id
-
inService
Boolean inService
-
ipStatus
TrunkMetricsNetworkTypeIp ipStatus
-
logicalInterface
DomainEntityRef logicalInterface
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
optionsEnabledStatus
Trunk.OptionsEnabledStatusEnum optionsEnabledStatus
-
optionsStatus
List<TrunkMetricsOptions> optionsStatus
-
proxyAddressList
List<String> proxyAddressList
-
registersEnabledStatus
Trunk.RegistersEnabledStatusEnum registersEnabledStatus
-
registersStatus
List<TrunkMetricsRegisters> registersStatus
-
selfUri
String selfUri
-
state
Trunk.StateEnum state
-
trunkBase
DomainEntityRef trunkBase
-
trunkMetabase
DomainEntityRef trunkMetabase
-
trunkType
Trunk.TrunkTypeEnum trunkType
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkBase
class TrunkBase extends Object implements Serializable-
Serialized Fields
-
createdBy
String createdBy
-
createdByApp
String createdByApp
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
division
Division division
-
id
String id
-
managed
Boolean managed
-
modifiedBy
String modifiedBy
-
modifiedByApp
String modifiedByApp
-
name
String name
-
properties
Map<String,
Object> properties -
selfUri
String selfUri
-
state
TrunkBase.StateEnum state
-
trunkMetabase
DomainEntityRef trunkMetabase
-
trunkType
TrunkBase.TrunkTypeEnum trunkType
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkBaseAssignment
class TrunkBaseAssignment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrunkBaseEntityListing
class TrunkBaseEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrunkConnectedStatus
class TrunkConnectedStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrunkEntityListing
class TrunkEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrunkErrorInfo
class TrunkErrorInfo extends Object implements Serializable-
Serialized Fields
-
code
String code
-
details
TrunkErrorInfoDetails details
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkErrorInfoDetails
class TrunkErrorInfoDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrunkInstanceTopicTrunk
class TrunkInstanceTopicTrunk extends Object implements Serializable-
Serialized Fields
-
connectedStatus
TrunkInstanceTopicTrunkConnectedStatus connectedStatus
-
id
String id
-
ipStatus
TrunkInstanceTopicTrunkMetricsNetworkTypeIp ipStatus
-
optionsStatus
List<TrunkInstanceTopicTrunkMetricsOptions> optionsStatus
-
registersStatus
List<TrunkInstanceTopicTrunkMetricsRegisters> registersStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkInstanceTopicTrunkConnectedStatus
class TrunkInstanceTopicTrunkConnectedStatus extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrunkInstanceTopicTrunkErrorInfo
class TrunkInstanceTopicTrunkErrorInfo extends Object implements Serializable-
Serialized Fields
-
code
String code
-
details
TrunkInstanceTopicTrunkErrorInfoDetails details
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkInstanceTopicTrunkErrorInfoDetails
class TrunkInstanceTopicTrunkErrorInfoDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrunkInstanceTopicTrunkMetricsNetworkTypeIp
class TrunkInstanceTopicTrunkMetricsNetworkTypeIp extends Object implements Serializable-
Serialized Fields
-
address
String address
-
errorInfo
TrunkInstanceTopicTrunkErrorInfo errorInfo
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkInstanceTopicTrunkMetricsOptions
class TrunkInstanceTopicTrunkMetricsOptions extends Object implements Serializable-
Serialized Fields
-
errorInfo
TrunkInstanceTopicTrunkErrorInfo errorInfo
-
optionState
Boolean optionState
-
optionStateTime
Date optionStateTime
-
proxyAddress
String proxyAddress
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkInstanceTopicTrunkMetricsRegisters
class TrunkInstanceTopicTrunkMetricsRegisters extends Object implements Serializable-
Serialized Fields
-
errorInfo
TrunkInstanceTopicTrunkErrorInfo errorInfo
-
proxyAddress
String proxyAddress
-
registerState
Boolean registerState
-
registerStateTime
Date registerStateTime
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkMetabaseEntityListing
class TrunkMetabaseEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrunkMetrics
class TrunkMetrics extends Object implements Serializable-
Serialized Fields
-
calls
TrunkMetricsCalls calls
-
eventTime
Date eventTime
-
logicalInterface
DomainEntityRef logicalInterface
-
qos
TrunkMetricsQoS qos
-
trunk
DomainEntityRef trunk
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkMetricsCalls
class TrunkMetricsCalls extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrunkMetricsNetworkTypeIp
class TrunkMetricsNetworkTypeIp extends Object implements Serializable-
Serialized Fields
-
address
String address
-
errorInfo
TrunkErrorInfo errorInfo
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkMetricsOptions
class TrunkMetricsOptions extends Object implements Serializable-
Serialized Fields
-
errorInfo
TrunkErrorInfo errorInfo
-
optionState
Boolean optionState
-
optionStateTime
Date optionStateTime
-
proxyAddress
String proxyAddress
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkMetricsQoS
class TrunkMetricsQoS extends Object implements Serializable-
Serialized Fields
-
mismatchCount
Integer mismatchCount
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkMetricsRegisters
class TrunkMetricsRegisters extends Object implements Serializable-
Serialized Fields
-
errorInfo
TrunkErrorInfo errorInfo
-
proxyAddress
String proxyAddress
-
registerState
Boolean registerState
-
registerStateTime
Date registerStateTime
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkMetricsTopicTrunkMetrics
class TrunkMetricsTopicTrunkMetrics extends Object implements Serializable-
Serialized Fields
-
calls
TrunkMetricsTopicTrunkMetricsCalls calls
-
eventTime
Date eventTime
-
qos
TrunkMetricsTopicTrunkMetricsQoS qos
-
trunk
TrunkMetricsTopicUriReference trunk
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkMetricsTopicTrunkMetricsCalls
class TrunkMetricsTopicTrunkMetricsCalls extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrunkMetricsTopicTrunkMetricsQoS
class TrunkMetricsTopicTrunkMetricsQoS extends Object implements Serializable-
Serialized Fields
-
mismatchCount
Integer mismatchCount
-
-
-
Class com.mypurecloud.sdk.v2.model.TrunkMetricsTopicUriReference
class TrunkMetricsTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrunkRecordingEnabledCount
class TrunkRecordingEnabledCount extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrustCreate
class TrustCreate extends Object implements Serializable-
Serialized Fields
-
dateExpired
Date dateExpired
-
enabled
Boolean enabled
-
groups
List<TrustMemberCreate> groups
-
pairingId
String pairingId
-
users
List<TrustMemberCreate> users
-
-
-
Class com.mypurecloud.sdk.v2.model.Trustee
class Trustee extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrusteeAuditQueryRequest
class TrusteeAuditQueryRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrusteeAuthorization
class TrusteeAuthorization extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrusteeBillingOverview
class TrusteeBillingOverview extends Object implements Serializable-
Serialized Fields
-
billingPeriodEndDate
Date billingPeriodEndDate
-
billingPeriodStartDate
Date billingPeriodStartDate
-
contractAmendmentDate
Date contractAmendmentDate
-
contractEffectiveDate
Date contractEffectiveDate
-
contractEndDate
Date contractEndDate
-
currency
String currency
-
enabledProducts
List<String> enabledProducts
-
id
String id
-
inRampPeriod
Boolean inRampPeriod
-
minimumMonthlyAmount
String minimumMonthlyAmount
-
name
String name
-
organization
NamedEntity organization
-
rampPeriodEndDate
Date rampPeriodEndDate
-
rampPeriodStartDate
Date rampPeriodStartDate
-
selfUri
String selfUri
-
subscriptionType
TrusteeBillingOverview.SubscriptionTypeEnum subscriptionType
-
usages
List<SubscriptionOverviewUsage> usages
-
-
-
Class com.mypurecloud.sdk.v2.model.TrustEntityListing
class TrustEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrustGroup
class TrustGroup extends Object implements Serializable-
Serialized Fields
-
addresses
List<GroupContact> addresses
-
createdBy
OrgUser createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
id
String id
-
images
List<UserImage> images
-
memberCount
Long memberCount
-
name
String name
-
owners
List<User> owners
-
rulesVisible
Boolean rulesVisible
-
state
TrustGroup.StateEnum state
-
type
TrustGroup.TypeEnum type
-
version
Integer version
-
visibility
TrustGroup.VisibilityEnum visibility
-
-
-
Class com.mypurecloud.sdk.v2.model.TrustGroupEntityListing
class TrustGroupEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrustMemberCreate
class TrustMemberCreate extends Object implements Serializable-
Serialized Fields
-
id
String id
-
roleDivisions
RoleDivisionGrants roleDivisions
-
roleIds
List<String> roleIds
-
-
-
Class com.mypurecloud.sdk.v2.model.Trustor
class Trustor extends Object implements Serializable-
Serialized Fields
-
authorization
TrusteeAuthorization authorization
-
createdBy
OrgUser createdBy
-
dateCreated
Date dateCreated
-
enabled
Boolean enabled
-
id
String id
-
organization
Organization organization
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.TrustorAuditQueryRequest
class TrustorAuditQueryRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrustorEntityListing
class TrustorEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrustRequest
class TrustRequest extends Object implements Serializable-
Serialized Fields
-
createdBy
OrgUser createdBy
-
dateCreated
Date dateCreated
-
groups
List<TrustGroup> groups
-
id
String id
-
selfUri
String selfUri
-
trustee
Organization trustee
-
users
List<OrgUser> users
-
-
-
Class com.mypurecloud.sdk.v2.model.TrustRequestCreate
class TrustRequestCreate extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrustUpdate
class TrustUpdate extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrustUser
class TrustUser extends Object implements Serializable-
Serialized Fields
-
acdAutoAnswer
Boolean acdAutoAnswer
-
addresses
List<Contact> addresses
-
authorization
UserAuthorization authorization
-
biography
Biography biography
-
certifications
List<String> certifications
-
chat
Chat chat
-
conversationSummary
UserConversationSummary conversationSummary
-
dateLastLogin
Date dateLastLogin
-
department
String department
-
division
Division division
-
email
String email
-
employerInfo
EmployerInfo employerInfo
-
geolocation
Geolocation geolocation
-
groups
List<Group> groups
-
id
String id
-
images
List<UserImage> images
-
integrationPresence
UserPresence integrationPresence
-
languagePreference
String languagePreference
-
languages
List<UserRoutingLanguage> languages
-
lastTokenIssued
OAuthLastTokenIssued lastTokenIssued
-
locations
List<Location> locations
-
manager
User manager
-
name
String name
-
outOfOffice
OutOfOffice outOfOffice
-
presence
UserPresence presence
-
primaryContactInfo
List<Contact> primaryContactInfo
-
profileSkills
List<String> profileSkills
-
routingStatus
RoutingStatus routingStatus
-
skills
List<UserRoutingSkill> skills
-
state
TrustUser.StateEnum state
-
station
UserStations station
-
team
Team team
-
title
String title
-
trustUserDetails
TrustUserDetails trustUserDetails
-
username
String username
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.TrustUserDetails
class TrustUserDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TrustUserEntityListing
class TrustUserEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TtsEngineEntity
class TtsEngineEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TtsEngineEntityListing
class TtsEngineEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TtsSettings
class TtsSettings extends Object implements Serializable-
Serialized Fields
-
defaultEngine
String defaultEngine
-
languageOverrides
List<LanguageOverride> languageOverrides
-
-
-
Class com.mypurecloud.sdk.v2.model.TtsVoiceEntity
class TtsVoiceEntity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TtsVoiceEntityListing
class TtsVoiceEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TwitterId
class TwitterId extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TwitterIntegration
class TwitterIntegration extends Object implements Serializable-
Serialized Fields
-
accessTokenKey
String accessTokenKey
-
consumerKey
String consumerKey
-
createdBy
DomainEntityRef createdBy
-
createError
ErrorBody createError
-
createStatus
TwitterIntegration.CreateStatusEnum createStatus
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
envName
String envName
-
id
String id
-
messagingSetting
MessagingSettingReference messagingSetting
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
recipient
DomainEntityRef recipient
-
selfUri
String selfUri
-
status
String status
-
supportedContent
SupportedContentReference supportedContent
-
tier
TwitterIntegration.TierEnum tier
-
userId
String userId
-
username
String username
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.TwitterIntegrationEntityListing
class TwitterIntegrationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.TwitterIntegrationRequest
class TwitterIntegrationRequest extends Object implements Serializable-
Serialized Fields
-
accessTokenKey
String accessTokenKey
-
accessTokenSecret
String accessTokenSecret
-
consumerKey
String consumerKey
-
consumerSecret
String consumerSecret
-
envName
String envName
-
id
String id
-
messagingSetting
MessagingSettingRequestReference messagingSetting
-
name
String name
-
selfUri
String selfUri
-
supportedContent
SupportedContentReference supportedContent
-
tier
TwitterIntegrationRequest.TierEnum tier
-
-
-
Class com.mypurecloud.sdk.v2.model.TypingSetting
class TypingSetting extends Object implements Serializable-
Serialized Fields
-
on
SettingDirection on
-
-
-
Class com.mypurecloud.sdk.v2.model.UCI10n
class UCI10n extends Object implements Serializable-
Serialized Fields
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.UCIcon
class UCIcon extends Object implements Serializable-
Serialized Fields
-
vector
String vector
-
-
-
Class com.mypurecloud.sdk.v2.model.UCIntegration
class UCIntegration extends Object implements Serializable-
Serialized Fields
-
badgeIcons
Map<String,
UCIcon> badgeIcons -
i10n
Map<String,
UCI10n> i10n -
icon
UCIcon icon
-
id
String id
-
integrationPresenceSource
UCIntegration.IntegrationPresenceSourceEnum integrationPresenceSource
-
name
String name
-
pbxPermission
String pbxPermission
-
polledPresence
Boolean polledPresence
-
selfUri
String selfUri
-
ucIntegrationKey
String ucIntegrationKey
-
userPermissions
List<String> userPermissions
-
-
-
Class com.mypurecloud.sdk.v2.model.UCIntegrationListing
class UCIntegrationListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UnansweredGroup
class UnansweredGroup extends Object implements Serializable-
Serialized Fields
-
id
String id
-
label
String label
-
phraseGroups
List<UnansweredPhraseGroup> phraseGroups
-
selfUri
String selfUri
-
statistics
KnowledgeGroupStatistics statistics
-
suggestedDocuments
List<UnansweredGroupSuggestedDocument> suggestedDocuments
-
-
-
Class com.mypurecloud.sdk.v2.model.UnansweredGroups
class UnansweredGroups extends Object implements Serializable-
Serialized Fields
-
entities
List<UnansweredGroup> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.UnansweredGroupSuggestedDocument
class UnansweredGroupSuggestedDocument extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UnansweredPhrase
class UnansweredPhrase extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UnansweredPhraseGroup
class UnansweredPhraseGroup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UnansweredPhraseGroupPatchRequestBody
class UnansweredPhraseGroupPatchRequestBody extends Object implements Serializable-
Serialized Fields
-
phraseAssociations
List<PhraseAssociations> phraseAssociations
-
-
-
Class com.mypurecloud.sdk.v2.model.UnansweredPhraseGroupUpdateResponse
class UnansweredPhraseGroupUpdateResponse extends Object implements Serializable-
Serialized Fields
-
group
UnansweredGroup group
-
phraseAssociations
List<PhraseAssociations> phraseAssociations
-
-
-
Class com.mypurecloud.sdk.v2.model.UnifiedGeneralTopic
class UnifiedGeneralTopic extends Object implements Serializable-
Serialized Fields
-
name
String name
-
status
UnifiedGeneralTopic.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.UnifiedGeneralTopicEntityListing
class UnifiedGeneralTopicEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<UnifiedGeneralTopic> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.UnpublishedProgramsEntityListing
class UnpublishedProgramsEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UnreadMetric
class UnreadMetric extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
-
-
Class com.mypurecloud.sdk.v2.model.UnreadStatus
class UnreadStatus extends Object implements Serializable-
Serialized Fields
-
unread
Boolean unread
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateActionInput
class UpdateActionInput extends Object implements Serializable-
Serialized Fields
-
category
String category
-
config
ActionConfig config
-
name
String name
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateActivityCodeRequest
class UpdateActivityCodeRequest extends Object implements Serializable-
Serialized Fields
-
agentTimeOffSelectable
Boolean agentTimeOffSelectable
-
category
UpdateActivityCodeRequest.CategoryEnum category
-
countsAsPaidTime
Boolean countsAsPaidTime
-
countsAsWorkTime
Boolean countsAsWorkTime
-
countsTowardShrinkage
Boolean countsTowardShrinkage
-
interruptible
Boolean interruptible
-
lengthInMinutes
Integer lengthInMinutes
-
metadata
WfmVersionedEntityMetadata metadata
-
name
String name
-
plannedShrinkage
Boolean plannedShrinkage
-
secondaryPresences
ListWrapperSecondaryPresence secondaryPresences
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateAdherenceExplanationStatusRequest
class UpdateAdherenceExplanationStatusRequest extends Object implements Serializable-
Serialized Fields
-
status
UpdateAdherenceExplanationStatusRequest.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateAnalyticsDataRetentionRequest
class UpdateAnalyticsDataRetentionRequest extends Object implements Serializable-
Serialized Fields
-
retentionDays
Integer retentionDays
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateBusinessUnitRequest
class UpdateBusinessUnitRequest extends Object implements Serializable-
Serialized Fields
-
divisionId
String divisionId
-
name
String name
-
settings
UpdateBusinessUnitSettingsRequest settings
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateBusinessUnitSettingsRequest
class UpdateBusinessUnitSettingsRequest extends Object implements Serializable-
Serialized Fields
-
metadata
WfmVersionedEntityMetadata metadata
-
scheduling
BuSchedulingSettingsRequest scheduling
-
shortTermForecasting
BuShortTermForecastingSettings shortTermForecasting
-
startDayOfWeek
UpdateBusinessUnitSettingsRequest.StartDayOfWeekEnum startDayOfWeek
-
timeZone
String timeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateCoachingAppointmentRequest
class UpdateCoachingAppointmentRequest extends Object implements Serializable-
Serialized Fields
-
conversationIds
List<String> conversationIds
-
dateStart
Date dateStart
-
description
String description
-
documentIds
List<String> documentIds
-
externalLinks
List<String> externalLinks
-
lengthInMinutes
Integer lengthInMinutes
-
name
String name
-
status
UpdateCoachingAppointmentRequest.StatusEnum status
-
wfmSchedule
WfmScheduleReference wfmSchedule
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateContactColumnActionSettings
class UpdateContactColumnActionSettings extends Object implements Serializable-
Serialized Fields
-
properties
Map<String,
String> properties -
updateOption
UpdateContactColumnActionSettings.UpdateOptionEnum updateOption
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateDraftInput
class UpdateDraftInput extends Object implements Serializable-
Serialized Fields
-
category
String category
-
config
ActionConfig config
-
contract
ActionContractInput contract
-
name
String name
-
secure
Boolean secure
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateManagementUnitRequest
class UpdateManagementUnitRequest extends Object implements Serializable-
Serialized Fields
-
divisionId
String divisionId
-
name
String name
-
settings
ManagementUnitSettingsRequest settings
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateNotificationResponse
class UpdateNotificationResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UpdateNotificationsRequest
class UpdateNotificationsRequest extends Object implements Serializable-
Serialized Fields
-
entities
List<WfmUserNotification> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateNotificationsResponse
class UpdateNotificationsResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<UpdateNotificationResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdatePlanningGroupRequest
class UpdatePlanningGroupRequest extends Object implements Serializable-
Serialized Fields
-
metadata
WfmVersionedEntityMetadata metadata
-
name
String name
-
routePaths
SetWrapperRoutePathRequest routePaths
-
serviceGoalTemplateId
String serviceGoalTemplateId
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateScheduleUploadResponse
class UpdateScheduleUploadResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UpdateScheduleUploadSchema
class UpdateScheduleUploadSchema extends Object implements Serializable-
Serialized Fields
-
agentSchedules
List<BuUpdateAgentScheduleUploadSchema> agentSchedules
-
description
String description
-
headcountForecast
BuHeadcountForecast headcountForecast
-
metadata
WfmVersionedEntityMetadata metadata
-
published
Boolean published
-
shortTermForecast
BuShortTermForecastReference shortTermForecast
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateServiceGoalTemplate
class UpdateServiceGoalTemplate extends Object implements Serializable-
Serialized Fields
-
abandonRate
BuAbandonRate abandonRate
-
averageSpeedOfAnswer
BuAverageSpeedOfAnswer averageSpeedOfAnswer
-
metadata
WfmVersionedEntityMetadata metadata
-
name
String name
-
serviceLevel
BuServiceLevel serviceLevel
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateTimeOffLimitRequest
class UpdateTimeOffLimitRequest extends Object implements Serializable-
Serialized Fields
-
defaultLimitMinutes
Integer defaultLimitMinutes
-
metadata
WfmVersionedEntityMetadata metadata
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateTimeOffPlanRequest
class UpdateTimeOffPlanRequest extends Object implements Serializable-
Serialized Fields
-
active
Boolean active
-
activityCodeIds
SetWrapperString activityCodeIds
-
autoApprovalRule
UpdateTimeOffPlanRequest.AutoApprovalRuleEnum autoApprovalRule
-
daysBeforeStartToExpireFromWaitlist
Integer daysBeforeStartToExpireFromWaitlist
-
metadata
WfmVersionedEntityMetadata metadata
-
name
String name
-
timeOffLimitIds
SetWrapperString timeOffLimitIds
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateTriggerRequest
class UpdateTriggerRequest extends Object implements Serializable-
Serialized Fields
-
delayBySeconds
Integer delayBySeconds
-
description
String description
-
enabled
Boolean enabled
-
eventTTLSeconds
Integer eventTTLSeconds
-
matchCriteria
List<MatchCriteria> matchCriteria
-
name
String name
-
target
TriggerTarget target
-
topicName
String topicName
-
version
Long version
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateUser
class UpdateUser extends Object implements Serializable-
Serialized Fields
-
acdAutoAnswer
Boolean acdAutoAnswer
-
addresses
List<Contact> addresses
-
biography
Biography biography
-
certifications
List<String> certifications
-
chat
Chat chat
-
department
String department
-
email
String email
-
employerInfo
EmployerInfo employerInfo
-
groups
List<Group> groups
-
id
String id
-
images
List<UserImage> images
-
locations
List<Location> locations
-
manager
String manager
-
name
String name
-
primaryContactInfo
List<Contact> primaryContactInfo
-
profileSkills
List<String> profileSkills
-
selfUri
String selfUri
-
state
UpdateUser.StateEnum state
-
title
String title
-
username
String username
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateWorkPlanRotationAgentRequest
class UpdateWorkPlanRotationAgentRequest extends Object implements Serializable-
Serialized Fields
-
dateRange
DateRangeWithOptionalEnd dateRange
-
delete
Boolean delete
-
position
Integer position
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.UpdateWorkPlanRotationRequest
class UpdateWorkPlanRotationRequest extends Object implements Serializable-
Serialized Fields
-
agents
List<UpdateWorkPlanRotationAgentRequest> agents
-
dateRange
DateRangeWithOptionalEnd dateRange
-
enabled
Boolean enabled
-
metadata
WfmVersionedEntityMetadata metadata
-
name
String name
-
pattern
WorkPlanPatternRequest pattern
-
-
-
Class com.mypurecloud.sdk.v2.model.UploadUrlRequest
class UploadUrlRequest extends Object implements Serializable-
Serialized Fields
-
contentMd5
String contentMd5
-
contentType
String contentType
-
fileName
String fileName
-
serverSideEncryption
UploadUrlRequest.ServerSideEncryptionEnum serverSideEncryption
-
signedUrlTimeoutSeconds
Integer signedUrlTimeoutSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.UploadUrlRequestBody
class UploadUrlRequestBody extends Object implements Serializable-
Serialized Fields
-
contentLengthBytes
Long contentLengthBytes
-
-
-
Class com.mypurecloud.sdk.v2.model.UploadUrlResponse
class UploadUrlResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UrlCondition
class UrlCondition extends Object implements Serializable-
Serialized Fields
-
operator
UrlCondition.OperatorEnum operator
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.UrlResponse
class UrlResponse extends Object implements Serializable-
Serialized Fields
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.Usage
class Usage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UsageExecutionResult
class UsageExecutionResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UsageItem
class UsageItem extends Object implements Serializable-
Serialized Fields
-
totalDocumentByteCount
Long totalDocumentByteCount
-
totalDocumentCount
Long totalDocumentCount
-
type
UsageItem.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.User
class User extends Object implements Serializable-
Serialized Fields
-
acdAutoAnswer
Boolean acdAutoAnswer
-
addresses
List<Contact> addresses
-
authorization
UserAuthorization authorization
-
biography
Biography biography
-
certifications
List<String> certifications
-
chat
Chat chat
-
conversationSummary
UserConversationSummary conversationSummary
-
dateLastLogin
Date dateLastLogin
-
department
String department
-
division
Division division
-
email
String email
-
employerInfo
EmployerInfo employerInfo
-
geolocation
Geolocation geolocation
-
groups
List<Group> groups
-
id
String id
-
images
List<UserImage> images
-
integrationPresence
UserPresence integrationPresence
-
languagePreference
String languagePreference
-
languages
List<UserRoutingLanguage> languages
-
lastTokenIssued
OAuthLastTokenIssued lastTokenIssued
-
locations
List<Location> locations
-
manager
User manager
-
name
String name
-
outOfOffice
OutOfOffice outOfOffice
-
presence
UserPresence presence
-
primaryContactInfo
List<Contact> primaryContactInfo
-
profileSkills
List<String> profileSkills
-
routingStatus
RoutingStatus routingStatus
-
selfUri
String selfUri
-
skills
List<UserRoutingSkill> skills
-
state
User.StateEnum state
-
station
UserStations station
-
team
Team team
-
title
String title
-
username
String username
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.UserActivityData
class UserActivityData extends Object implements Serializable-
Serialized Fields
-
data
List<UserActivityMetricValue> data
-
entities
List<UserActivityEntityData> entities
-
group
Map<String,
String> group -
truncated
Boolean truncated
-
-
-
Class com.mypurecloud.sdk.v2.model.UserActivityEntityData
class UserActivityEntityData extends Object implements Serializable-
Serialized Fields
-
activityDate
Date activityDate
-
organizationPresenceId
String organizationPresenceId
-
presenceDate
Date presenceDate
-
queueId
String queueId
-
queueMembershipStatus
String queueMembershipStatus
-
routingStatus
String routingStatus
-
routingStatusDate
Date routingStatusDate
-
systemPresence
String systemPresence
-
teamId
String teamId
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.UserActivityMetricValue
class UserActivityMetricValue extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
metric
UserActivityMetricValue.MetricEnum metric
-
-
-
Class com.mypurecloud.sdk.v2.model.UserActivityQuery
class UserActivityQuery extends Object implements Serializable-
Serialized Fields
-
filter
UserActivityQueryFilter filter
-
groupBy
List<UserActivityQuery.GroupByEnum> groupBy
-
metrics
List<UserActivityQueryMetric> metrics
-
order
UserActivityQuery.OrderEnum order
-
-
-
Class com.mypurecloud.sdk.v2.model.UserActivityQueryClause
class UserActivityQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<UserActivityQueryPredicate> predicates
-
type
UserActivityQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.UserActivityQueryFilter
class UserActivityQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<UserActivityQueryClause> clauses
-
predicates
List<UserActivityQueryPredicate> predicates
-
type
UserActivityQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.UserActivityQueryMetric
class UserActivityQueryMetric extends Object implements Serializable-
Serialized Fields
-
details
Boolean details
-
metric
UserActivityQueryMetric.MetricEnum metric
-
-
-
Class com.mypurecloud.sdk.v2.model.UserActivityQueryPredicate
class UserActivityQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
UserActivityQueryPredicate.DimensionEnum dimension
-
operator
UserActivityQueryPredicate.OperatorEnum operator
-
type
UserActivityQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.UserActivityResponse
class UserActivityResponse extends Object implements Serializable-
Serialized Fields
-
entityIdDimension
UserActivityResponse.EntityIdDimensionEnum entityIdDimension
-
results
List<UserActivityData> results
-
-
-
Class com.mypurecloud.sdk.v2.model.UserAgentInfo
class UserAgentInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserAggregateDataContainer
class UserAggregateDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<StatisticalResponse> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.UserAggregateQueryClause
class UserAggregateQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<UserAggregateQueryPredicate> predicates
-
type
UserAggregateQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.UserAggregateQueryFilter
class UserAggregateQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<UserAggregateQueryClause> clauses
-
predicates
List<UserAggregateQueryPredicate> predicates
-
type
UserAggregateQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.UserAggregateQueryPredicate
class UserAggregateQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
UserAggregateQueryPredicate.DimensionEnum dimension
-
operator
UserAggregateQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
UserAggregateQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.UserAggregateQueryResponse
class UserAggregateQueryResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserAggregationQuery
class UserAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
UserAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
UserAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<UserAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<UserAggregationQuery.MetricsEnum> metrics
-
timeZone
String timeZone
-
views
List<UserAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.UserAggregationView
class UserAggregationView extends Object implements Serializable-
Serialized Fields
-
function
UserAggregationView.FunctionEnum function
-
name
String name
-
range
AggregationRange range
-
target
UserAggregationView.TargetEnum target
-
-
-
Class com.mypurecloud.sdk.v2.model.UserApp
class UserApp extends Object implements Serializable-
Serialized Fields
-
config
UserAppConfigurationInfo config
-
id
String id
-
integrationType
IntegrationType integrationType
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.UserAppConfigurationInfo
class UserAppConfigurationInfo extends Object implements Serializable-
Serialized Fields
-
current
IntegrationConfiguration current
-
effective
EffectiveConfiguration effective
-
-
-
Class com.mypurecloud.sdk.v2.model.UserAppEntityListing
class UserAppEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserAsyncAggregateQueryResponse
class UserAsyncAggregateQueryResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserAsyncAggregationQuery
class UserAsyncAggregationQuery extends Object implements Serializable-
Serialized Fields
-
alternateTimeDimension
UserAsyncAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
-
filter
UserAggregateQueryFilter filter
-
flattenMultivaluedDimensions
Boolean flattenMultivaluedDimensions
-
granularity
String granularity
-
groupBy
List<UserAsyncAggregationQuery.GroupByEnum> groupBy
-
interval
String interval
-
metrics
List<UserAsyncAggregationQuery.MetricsEnum> metrics
-
pageSize
Integer pageSize
-
timeZone
String timeZone
-
views
List<UserAggregationView> views
-
-
-
Class com.mypurecloud.sdk.v2.model.UserAuthorization
class UserAuthorization extends Object implements Serializable-
Serialized Fields
-
permissionPolicies
List<ResourcePermissionPolicy> permissionPolicies
-
permissions
List<String> permissions
-
roles
List<DomainRole> roles
-
unusedRoles
List<DomainRole> unusedRoles
-
-
-
Class com.mypurecloud.sdk.v2.model.UserAvailableTimes
class UserAvailableTimes extends Object implements Serializable-
Serialized Fields
-
availableTimes
List<AvailableTime> availableTimes
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.UserBestPoints
class UserBestPoints extends Object implements Serializable-
Serialized Fields
-
bestPoints
List<UserBestPointsItem> bestPoints
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.UserBestPointsItem
class UserBestPointsItem extends Object implements Serializable-
Serialized Fields
-
dateEndWorkday
LocalDate dateEndWorkday
-
dateStartWorkday
LocalDate dateStartWorkday
-
granularityType
UserBestPointsItem.GranularityTypeEnum granularityType
-
points
Integer points
-
rank
Integer rank
-
-
-
Class com.mypurecloud.sdk.v2.model.UserConversationsEventMediaSummary
class UserConversationsEventMediaSummary extends Object implements Serializable-
Serialized Fields
-
contactCenter
UserConversationsEventMediaSummaryDetail contactCenter
-
enterprise
UserConversationsEventMediaSummaryDetail enterprise
-
-
-
Class com.mypurecloud.sdk.v2.model.UserConversationsEventMediaSummaryDetail
class UserConversationsEventMediaSummaryDetail extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserConversationsEventUserConversationSummary
class UserConversationsEventUserConversationSummary extends Object implements Serializable-
Serialized Fields
-
call
UserConversationsEventMediaSummary call
-
callback
UserConversationsEventMediaSummary callback
-
chat
UserConversationsEventMediaSummary chat
-
email
UserConversationsEventMediaSummary email
-
message
UserConversationsEventMediaSummary message
-
socialExpression
UserConversationsEventMediaSummary socialExpression
-
userId
String userId
-
video
UserConversationsEventMediaSummary video
-
-
-
Class com.mypurecloud.sdk.v2.model.UserConversationSummary
class UserConversationSummary extends Object implements Serializable-
Serialized Fields
-
call
MediaSummary call
-
callback
MediaSummary callback
-
chat
MediaSummary chat
-
email
MediaSummary email
-
message
MediaSummary message
-
socialExpression
MediaSummary socialExpression
-
userId
String userId
-
video
MediaSummary video
-
-
-
Class com.mypurecloud.sdk.v2.model.UserDetailQueryClause
class UserDetailQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<UserDetailQueryPredicate> predicates
-
type
UserDetailQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.UserDetailQueryFilter
class UserDetailQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<UserDetailQueryClause> clauses
-
predicates
List<UserDetailQueryPredicate> predicates
-
type
UserDetailQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.UserDetailQueryPredicate
class UserDetailQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
UserDetailQueryPredicate.DimensionEnum dimension
-
operator
UserDetailQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
UserDetailQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.UserDetailsDatalakeAvailabilityTopicDataAvailabilityChangeNotification
class UserDetailsDatalakeAvailabilityTopicDataAvailabilityChangeNotification extends Object implements Serializable-
Serialized Fields
-
dataAvailabilityDate
Date dataAvailabilityDate
-
-
-
Class com.mypurecloud.sdk.v2.model.UserDetailsQuery
class UserDetailsQuery extends Object implements Serializable-
Serialized Fields
-
interval
String interval
-
order
UserDetailsQuery.OrderEnum order
-
paging
PagingSpec paging
-
presenceAggregations
List<AnalyticsQueryAggregation> presenceAggregations
-
presenceFilters
List<PresenceDetailQueryFilter> presenceFilters
-
routingStatusAggregations
List<AnalyticsQueryAggregation> routingStatusAggregations
-
routingStatusFilters
List<RoutingStatusDetailQueryFilter> routingStatusFilters
-
userFilters
List<UserDetailQueryFilter> userFilters
-
-
-
Class com.mypurecloud.sdk.v2.model.UserDevice
class UserDevice extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserEndDetailEventTopicUserEndEvent
class UserEndDetailEventTopicUserEndEvent extends Object implements Serializable-
Serialized Fields
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
alertingDurationMs
Integer alertingDurationMs
-
ani
String ani
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Integer callbackScheduledTime
-
callbackUserName
String callbackUserName
-
contactingDurationMs
Integer contactingDurationMs
-
conversationExternalContactIds
List<String> conversationExternalContactIds
-
conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
-
conversationId
String conversationId
-
dialingDurationMs
Integer dialingDurationMs
-
direction
UserEndDetailEventTopicUserEndEvent.DirectionEnum direction
-
disconnectType
UserEndDetailEventTopicUserEndEvent.DisconnectTypeEnum disconnectType
-
divisionId
String divisionId
-
dnis
String dnis
-
eventTime
Integer eventTime
-
heldDurationMs
Integer heldDurationMs
-
interactingDurationMs
Integer interactingDurationMs
-
mediaType
UserEndDetailEventTopicUserEndEvent.MediaTypeEnum mediaType
-
messageType
UserEndDetailEventTopicUserEndEvent.MessageTypeEnum messageType
-
participantId
String participantId
-
provider
String provider
-
queueId
String queueId
-
sessionId
String sessionId
-
subject
String subject
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.UserEntityListing
class UserEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserEstablishedEvent
class UserEstablishedEvent extends Object implements Serializable-
Serialized Fields
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
ani
String ani
-
communicationId
String communicationId
-
conversationId
String conversationId
-
dnis
String dnis
-
eventDateTime
Date eventDateTime
-
eventId
String eventId
-
initialConfiguration
InitialConfiguration initialConfiguration
-
phoneNumber
String phoneNumber
-
queueId
String queueId
-
sourceConfiguration
SourceConfiguration sourceConfiguration
-
stationId
String stationId
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.UserExpands
class UserExpands extends Object implements Serializable-
Serialized Fields
-
authorization
UserAuthorization authorization
-
conversationSummary
UserConversationSummary conversationSummary
-
geolocation
Geolocation geolocation
-
integrationPresence
UserPresence integrationPresence
-
outOfOffice
OutOfOffice outOfOffice
-
presence
UserPresence presence
-
routingStatus
RoutingStatus routingStatus
-
station
UserStations station
-
-
-
Class com.mypurecloud.sdk.v2.model.UserExternalIdentifier
class UserExternalIdentifier extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserGreetingEventGreeting
class UserGreetingEventGreeting extends Object implements Serializable-
Serialized Fields
-
audioTTS
String audioTTS
-
greetingAudioFile
UserGreetingEventGreetingAudioFile greetingAudioFile
-
id
String id
-
name
String name
-
owner
UserGreetingEventGreetingOwner owner
-
ownerType
String ownerType
-
type
String type
-
-
-
Class com.mypurecloud.sdk.v2.model.UserGreetingEventGreetingAudioFile
class UserGreetingEventGreetingAudioFile extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserGreetingEventGreetingOwner
class UserGreetingEventGreetingOwner extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.UserImage
class UserImage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserInsightsTrend
class UserInsightsTrend extends Object implements Serializable-
Serialized Fields
-
comparativePeriod
WorkdayPeriod comparativePeriod
-
division
DivisionReference division
-
entities
List<InsightsTrendMetricItem> entities
-
granularity
UserInsightsTrend.GranularityEnum granularity
-
performanceProfile
AddressableEntityRef performanceProfile
-
primaryPeriod
WorkdayPeriod primaryPeriod
-
total
InsightsTrendTotalItem total
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.UserLanguageEntityListing
class UserLanguageEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserLicenses
class UserLicenses extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserLicensesEntityListing
class UserLicensesEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserListScheduleRequestBody
class UserListScheduleRequestBody extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserMe
class UserMe extends Object implements Serializable-
Serialized Fields
-
acdAutoAnswer
Boolean acdAutoAnswer
-
addresses
List<Contact> addresses
-
adjacents
Adjacents adjacents
-
authorization
UserAuthorization authorization
-
biography
Biography biography
-
certifications
List<String> certifications
-
chat
Chat chat
-
conversationSummary
UserConversationSummary conversationSummary
-
date
ServerDate date
-
dateLastLogin
Date dateLastLogin
-
department
String department
-
directReports
List<User> directReports
-
division
Division division
-
divisionedPresenceDefinitions
List<OrganizationPresenceDefinition> divisionedPresenceDefinitions
-
email
String email
-
employerInfo
EmployerInfo employerInfo
-
favorites
List<User> favorites
-
fieldConfigs
FieldConfigs fieldConfigs
-
geolocation
Geolocation geolocation
-
geolocationSettings
GeolocationSettings geolocationSettings
-
groups
List<Group> groups
-
id
String id
-
images
List<UserImage> images
-
integrationPresence
UserPresence integrationPresence
-
languagePreference
String languagePreference
-
languages
List<UserRoutingLanguage> languages
-
lastTokenIssued
OAuthLastTokenIssued lastTokenIssued
-
locationDefinitions
List<LocationDefinition> locationDefinitions
-
locations
List<Location> locations
-
manager
User manager
-
name
String name
-
organization
Organization organization
-
orgAuthorization
List<DomainOrganizationRole> orgAuthorization
-
orgProducts
List<DomainOrganizationProduct> orgProducts
-
outOfOffice
OutOfOffice outOfOffice
-
presence
UserPresence presence
-
presenceDefinitions
List<OrganizationPresence> presenceDefinitions
-
primaryContactInfo
List<Contact> primaryContactInfo
-
profileSkills
List<String> profileSkills
-
routingSkills
List<RoutingSkill> routingSkills
-
routingStatus
RoutingStatus routingStatus
-
selfUri
String selfUri
-
skills
List<UserRoutingSkill> skills
-
state
UserMe.StateEnum state
-
station
UserStations station
-
superiors
List<User> superiors
-
team
Team team
-
title
String title
-
token
TokenInfo token
-
trustors
List<Trustor> trustors
-
username
String username
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.UserObservationDataContainer
class UserObservationDataContainer extends Object implements Serializable-
Serialized Fields
-
data
List<ObservationMetricData> data
-
group
Map<String,
String> group
-
-
-
Class com.mypurecloud.sdk.v2.model.UserObservationQuery
class UserObservationQuery extends Object implements Serializable-
Serialized Fields
-
detailMetrics
List<UserObservationQuery.DetailMetricsEnum> detailMetrics
-
filter
UserObservationQueryFilter filter
-
metrics
List<UserObservationQuery.MetricsEnum> metrics
-
-
-
Class com.mypurecloud.sdk.v2.model.UserObservationQueryClause
class UserObservationQueryClause extends Object implements Serializable-
Serialized Fields
-
predicates
List<UserObservationQueryPredicate> predicates
-
type
UserObservationQueryClause.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.UserObservationQueryFilter
class UserObservationQueryFilter extends Object implements Serializable-
Serialized Fields
-
clauses
List<UserObservationQueryClause> clauses
-
predicates
List<UserObservationQueryPredicate> predicates
-
type
UserObservationQueryFilter.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.UserObservationQueryPredicate
class UserObservationQueryPredicate extends Object implements Serializable-
Serialized Fields
-
dimension
UserObservationQueryPredicate.DimensionEnum dimension
-
operator
UserObservationQueryPredicate.OperatorEnum operator
-
range
NumericRange range
-
type
UserObservationQueryPredicate.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.UserObservationQueryResponse
class UserObservationQueryResponse extends Object implements Serializable-
Serialized Fields
-
results
List<UserObservationDataContainer> results
-
-
-
Class com.mypurecloud.sdk.v2.model.UserParam
class UserParam extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserPresence
class UserPresence extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserPresenceEvent
class UserPresenceEvent extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserPrimarySource
class UserPrimarySource extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserProfile
class UserProfile extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
expands
UserExpands expands
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
state
UserProfile.StateEnum state
-
version
Long version
-
-
-
Class com.mypurecloud.sdk.v2.model.UserProfileEntityListing
class UserProfileEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserProfilesInDateRange
class UserProfilesInDateRange extends Object implements Serializable-
Serialized Fields
-
dateEndWorkday
LocalDate dateEndWorkday
-
dateStartWorkday
LocalDate dateStartWorkday
-
profiles
List<ProfileWithDateRange> profiles
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.UserProfilesInDateRangeRequest
class UserProfilesInDateRangeRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserQueue
class UserQueue extends Object implements Serializable-
Serialized Fields
-
acwSettings
AcwSettings acwSettings
-
agentOwnedRouting
AgentOwnedRouting agentOwnedRouting
-
bullseye
Bullseye bullseye
-
callingPartyName
String callingPartyName
-
callingPartyNumber
String callingPartyNumber
-
createdBy
String createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
defaultScripts
Map<String,
Script> defaultScripts -
description
String description
-
directRouting
DirectRouting directRouting
-
division
Division division
-
emailInQueueFlow
DomainEntityRef emailInQueueFlow
-
enableManualAssignment
Boolean enableManualAssignment
-
enableTranscription
Boolean enableTranscription
-
id
String id
-
joined
Boolean joined
-
joinedMemberCount
Integer joinedMemberCount
-
mediaSettings
QueueMediaSettings mediaSettings
-
memberCount
Integer memberCount
-
memberGroups
List<MemberGroup> memberGroups
-
messageInQueueFlow
DomainEntityRef messageInQueueFlow
-
modifiedBy
String modifiedBy
-
name
String name
-
onHoldPrompt
DomainEntityRef onHoldPrompt
-
outboundEmailAddress
QueueEmailAddress outboundEmailAddress
-
outboundMessagingAddresses
QueueMessagingAddresses outboundMessagingAddresses
-
peerId
String peerId
-
queueFlow
DomainEntityRef queueFlow
-
routingRules
List<RoutingRule> routingRules
-
selfUri
String selfUri
-
skillEvaluationMethod
UserQueue.SkillEvaluationMethodEnum skillEvaluationMethod
-
userMemberCount
Integer userMemberCount
-
whisperPrompt
DomainEntityRef whisperPrompt
-
-
-
Class com.mypurecloud.sdk.v2.model.UserQueueEntityListing
class UserQueueEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserRecording
class UserRecording extends Object implements Serializable-
Serialized Fields
-
contentLength
Long contentLength
-
contentUri
String contentUri
-
conversation
Conversation conversation
-
createdBy
DomainEntityRef createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
durationMilliseconds
Long durationMilliseconds
-
id
String id
-
name
String name
-
read
Boolean read
-
selfUri
String selfUri
-
thumbnails
List<DocumentThumbnail> thumbnails
-
workspace
DomainEntityRef workspace
-
-
-
Class com.mypurecloud.sdk.v2.model.UserRecordingEntityListing
class UserRecordingEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserReference
class UserReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserReferenceWithName
class UserReferenceWithName extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserRoutingLanguage
class UserRoutingLanguage extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserRoutingLanguagePost
class UserRoutingLanguagePost extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserRoutingSkill
class UserRoutingSkill extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserRoutingSkillPost
class UserRoutingSkillPost extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserRoutingStatusErrorInfo
class UserRoutingStatusErrorInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserRoutingStatusEvent
class UserRoutingStatusEvent extends Object implements Serializable-
Serialized Fields
-
agentId
String agentId
-
eventDateTime
Date eventDateTime
-
eventId
String eventId
-
sourceId
String sourceId
-
status
UserRoutingStatusEvent.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.UserRoutingStatusObject
class UserRoutingStatusObject extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserRoutingStatusRoutingStatus
class UserRoutingStatusRoutingStatus extends Object implements Serializable-
Serialized Fields
-
startTime
Date startTime
-
status
UserRoutingStatusRoutingStatus.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.UserRoutingStatusUserParam
class UserRoutingStatusUserParam extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserRoutingStatusUserRoutingStatus
class UserRoutingStatusUserRoutingStatus extends Object implements Serializable-
Serialized Fields
-
errorInfo
UserRoutingStatusErrorInfo errorInfo
-
id
String id
-
routingStatus
UserRoutingStatusRoutingStatus routingStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.UserSchedule
class UserSchedule extends Object implements Serializable-
Serialized Fields
-
delete
Boolean delete
-
fullDayTimeOffMarkers
List<UserScheduleFullDayTimeOffMarker> fullDayTimeOffMarkers
-
metadata
WfmVersionedEntityMetadata metadata
-
shifts
List<UserScheduleShift> shifts
-
workPlanId
String workPlanId
-
-
-
Class com.mypurecloud.sdk.v2.model.UserScheduleActivity
class UserScheduleActivity extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserScheduleAdherence
class UserScheduleAdherence extends Object implements Serializable-
Serialized Fields
-
activeQueues
List<QueueReference> activeQueues
-
activeQueuesModifiedTime
Date activeQueuesModifiedTime
-
actualActivityCategory
UserScheduleAdherence.ActualActivityCategoryEnum actualActivityCategory
-
adherenceExplanation
RealTimeAdherenceExplanation adherenceExplanation
-
adherenceState
UserScheduleAdherence.AdherenceStateEnum adherenceState
-
businessUnit
BusinessUnitReference businessUnit
-
id
String id
-
impact
UserScheduleAdherence.ImpactEnum impact
-
isOutOfOffice
Boolean isOutOfOffice
-
managementUnit
ManagementUnitReference managementUnit
-
name
String name
-
organizationSecondaryPresenceId
String organizationSecondaryPresenceId
-
presenceUpdateTime
Date presenceUpdateTime
-
removedFromManagementUnit
Boolean removedFromManagementUnit
-
routingStatus
UserScheduleAdherence.RoutingStatusEnum routingStatus
-
scheduledActivityCategory
UserScheduleAdherence.ScheduledActivityCategoryEnum scheduledActivityCategory
-
scheduledActivityCode
ActivityCodeReference scheduledActivityCode
-
selfUri
String selfUri
-
systemPresence
UserScheduleAdherence.SystemPresenceEnum systemPresence
-
team
TeamReference team
-
timeOfAdherenceChange
Date timeOfAdherenceChange
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.UserScheduleAdherenceListing
class UserScheduleAdherenceListing extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
entities
List<UserScheduleAdherence> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.UserScheduleContainer
class UserScheduleContainer extends Object implements Serializable-
Serialized Fields
-
managementUnitTimeZone
String managementUnitTimeZone
-
publishedSchedules
List<WeekScheduleReference> publishedSchedules
-
userSchedules
Map<String,
UserSchedule> userSchedules
-
-
-
Class com.mypurecloud.sdk.v2.model.UserScheduleFullDayTimeOffMarker
class UserScheduleFullDayTimeOffMarker extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserScheduleShift
class UserScheduleShift extends Object implements Serializable-
Serialized Fields
-
activities
List<UserScheduleActivity> activities
-
delete
Boolean delete
-
id
String id
-
lengthInMinutes
Integer lengthInMinutes
-
manuallyEdited
Boolean manuallyEdited
-
startDate
Date startDate
-
weekSchedule
WeekScheduleReference weekSchedule
-
-
-
Class com.mypurecloud.sdk.v2.model.UserSearchCriteria
class UserSearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<UserSearchCriteria> group
-
operator
UserSearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
UserSearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.UserSearchRequest
class UserSearchRequest extends Object implements Serializable-
Serialized Fields
-
enforcePermissions
Boolean enforcePermissions
-
expand
List<String> expand
-
integrationPresenceSource
UserSearchRequest.IntegrationPresenceSourceEnum integrationPresenceSource
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<UserSearchCriteria> query
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
UserSearchRequest.SortOrderEnum sortOrder
-
-
-
Class com.mypurecloud.sdk.v2.model.UserSkillEntityListing
class UserSkillEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserSkillGroupEntityListing
class UserSkillGroupEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<SkillGroup> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.UsersSearchResponse
class UsersSearchResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserStartDetailEventTopicUserStartEvent
class UserStartDetailEventTopicUserStartEvent extends Object implements Serializable-
Serialized Fields
-
addressFrom
String addressFrom
-
addressTo
String addressTo
-
ani
String ani
-
callbackNumbers
List<String> callbackNumbers
-
callbackScheduledTime
Integer callbackScheduledTime
-
callbackUserName
String callbackUserName
-
conversationExternalContactIds
List<String> conversationExternalContactIds
-
conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
-
conversationId
String conversationId
-
direction
UserStartDetailEventTopicUserStartEvent.DirectionEnum direction
-
divisionId
String divisionId
-
dnis
String dnis
-
eventTime
Integer eventTime
-
mediaType
UserStartDetailEventTopicUserStartEvent.MediaTypeEnum mediaType
-
messageType
UserStartDetailEventTopicUserStartEvent.MessageTypeEnum messageType
-
participantId
String participantId
-
provider
String provider
-
queueId
String queueId
-
sessionId
String sessionId
-
subject
String subject
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.UserState
class UserState extends Object implements Serializable-
Serialized Fields
-
state
UserState.StateEnum state
-
stateChangeDate
Date stateChangeDate
-
stateChangeReason
UserState.StateChangeReasonEnum stateChangeReason
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.UserStation
class UserStation extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserStationChangeTopicUser
class UserStationChangeTopicUser extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.UserStationChangeTopicUserStation
class UserStationChangeTopicUserStation extends Object implements Serializable-
Serialized Fields
-
associatedUser
UserStationChangeTopicUser associatedUser
-
id
String id
-
name
String name
-
-
-
Class com.mypurecloud.sdk.v2.model.UserStationChangeTopicUserStations
class UserStationChangeTopicUserStations extends Object implements Serializable-
Serialized Fields
-
associatedStation
UserStationChangeTopicUserStation associatedStation
-
-
-
Class com.mypurecloud.sdk.v2.model.UserStations
class UserStations extends Object implements Serializable-
Serialized Fields
-
associatedStation
UserStation associatedStation
-
defaultStation
UserStation defaultStation
-
effectiveStation
UserStation effectiveStation
-
lastAssociatedStation
UserStation lastAssociatedStation
-
-
-
Class com.mypurecloud.sdk.v2.model.UserTimeOffRequestReference
class UserTimeOffRequestReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
selfUri
String selfUri
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.UserTokensTopicTokenNotification
class UserTokensTopicTokenNotification extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserTokensTopicUriReference
class UserTokensTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UserTransferEvent
class UserTransferEvent extends Object implements Serializable-
Serialized Fields
-
commandId
String commandId
-
conversationId
String conversationId
-
destinationUserId
String destinationUserId
-
eventDateTime
Date eventDateTime
-
eventId
String eventId
-
initiatingCommunicationId
String initiatingCommunicationId
-
objectCommunicationId
String objectCommunicationId
-
targetCommunicationId
String targetCommunicationId
-
transferType
UserTransferEvent.TransferTypeEnum transferType
-
-
-
Class com.mypurecloud.sdk.v2.model.Utilization
class Utilization extends Object implements Serializable-
Serialized Fields
-
utilization
Map<String,
MediaUtilization> utilization
-
-
-
Class com.mypurecloud.sdk.v2.model.UtilizationTag
class UtilizationTag extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.UtilizationTagEntityListing
class UtilizationTagEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Utterance
class Utterance extends Object implements Serializable-
Serialized Fields
-
utteranceText
String utteranceText
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationButtonComponent
class V2ConversationMessageTypingEventForUserTopicConversationButtonComponent extends Object implements Serializable-
Serialized Fields
-
actions
V2ConversationMessageTypingEventForUserTopicConversationContentActions actions
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationContentActions
class V2ConversationMessageTypingEventForUserTopicConversationContentActions extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationContentAttachment
class V2ConversationMessageTypingEventForUserTopicConversationContentAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationContentButtonResponse
class V2ConversationMessageTypingEventForUserTopicConversationContentButtonResponse extends Object implements Serializable-
Serialized Fields
-
payload
String payload
-
text
String text
-
type
V2ConversationMessageTypingEventForUserTopicConversationContentButtonResponse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationContentGeneric
class V2ConversationMessageTypingEventForUserTopicConversationContentGeneric extends Object implements Serializable-
Serialized Fields
-
actions
V2ConversationMessageTypingEventForUserTopicConversationContentActions actions
-
components
List<V2ConversationMessageTypingEventForUserTopicConversationButtonComponent> components
-
description
String description
-
image
String image
-
title
String title
-
video
String video
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationContentLocation
class V2ConversationMessageTypingEventForUserTopicConversationContentLocation extends Object implements Serializable-
Serialized Fields
-
address
String address
-
latitude
BigDecimal latitude
-
longitude
BigDecimal longitude
-
text
String text
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationContentNotificationTemplate
class V2ConversationMessageTypingEventForUserTopicConversationContentNotificationTemplate extends Object implements Serializable-
Serialized Fields
-
body
V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateBody body
-
footer
V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateFooter footer
-
header
V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateHeader header
-
id
String id
-
language
String language
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationContentQuickReply
class V2ConversationMessageTypingEventForUserTopicConversationContentQuickReply extends Object implements Serializable-
Serialized Fields
-
action
V2ConversationMessageTypingEventForUserTopicConversationContentQuickReply.ActionEnum action
-
image
String image
-
payload
String payload
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationContentStory
class V2ConversationMessageTypingEventForUserTopicConversationContentStory extends Object implements Serializable-
Serialized Fields
-
replyToId
String replyToId
-
type
V2ConversationMessageTypingEventForUserTopicConversationContentStory.TypeEnum type
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationEventCoBrowse
class V2ConversationMessageTypingEventForUserTopicConversationEventCoBrowse extends Object implements Serializable-
Serialized Fields
-
sessionId
String sessionId
-
sessionJoinToken
String sessionJoinToken
-
type
V2ConversationMessageTypingEventForUserTopicConversationEventCoBrowse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationEventTyping
class V2ConversationMessageTypingEventForUserTopicConversationEventTyping extends Object implements Serializable-
Serialized Fields
-
duration
Integer duration
-
type
V2ConversationMessageTypingEventForUserTopicConversationEventTyping.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationMessageContent
class V2ConversationMessageTypingEventForUserTopicConversationMessageContent extends Object implements Serializable-
Serialized Fields
-
attachment
V2ConversationMessageTypingEventForUserTopicConversationContentAttachment attachment
-
buttonResponse
V2ConversationMessageTypingEventForUserTopicConversationContentButtonResponse buttonResponse
-
contentType
V2ConversationMessageTypingEventForUserTopicConversationMessageContent.ContentTypeEnum contentType
-
generic
V2ConversationMessageTypingEventForUserTopicConversationContentGeneric generic
-
location
V2ConversationMessageTypingEventForUserTopicConversationContentLocation location
-
quickReply
V2ConversationMessageTypingEventForUserTopicConversationContentQuickReply quickReply
-
story
V2ConversationMessageTypingEventForUserTopicConversationContentStory story
-
template
V2ConversationMessageTypingEventForUserTopicConversationContentNotificationTemplate template
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationMessageEvent
class V2ConversationMessageTypingEventForUserTopicConversationMessageEvent extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationMessagingChannel
class V2ConversationMessageTypingEventForUserTopicConversationMessagingChannel extends Object implements Serializable-
Serialized Fields
-
dateDeleted
Date dateDeleted
-
dateModified
Date dateModified
-
from
V2ConversationMessageTypingEventForUserTopicConversationMessagingFromRecipient from
-
id
String id
-
messageId
String messageId
-
metadata
V2ConversationMessageTypingEventForUserTopicConversationMessagingChannelMetadata metadata
-
platform
V2ConversationMessageTypingEventForUserTopicConversationMessagingChannel.PlatformEnum platform
-
time
Date time
-
to
V2ConversationMessageTypingEventForUserTopicConversationMessagingToRecipient to
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationMessagingChannelMetadata
class V2ConversationMessageTypingEventForUserTopicConversationMessagingChannelMetadata extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationMessagingFromRecipient
class V2ConversationMessageTypingEventForUserTopicConversationMessagingFromRecipient extends Object implements Serializable-
Serialized Fields
-
additionalIds
List<V2ConversationMessageTypingEventForUserTopicConversationRecipientAdditionalIdentifier> additionalIds
-
email
String email
-
firstName
String firstName
-
id
String id
-
idType
V2ConversationMessageTypingEventForUserTopicConversationMessagingFromRecipient.IdTypeEnum idType
-
image
String image
-
lastName
String lastName
-
nickname
String nickname
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationMessagingToRecipient
class V2ConversationMessageTypingEventForUserTopicConversationMessagingToRecipient extends Object implements Serializable-
Serialized Fields
-
additionalIds
List<V2ConversationMessageTypingEventForUserTopicConversationRecipientAdditionalIdentifier> additionalIds
-
email
String email
-
firstName
String firstName
-
id
String id
-
idType
V2ConversationMessageTypingEventForUserTopicConversationMessagingToRecipient.IdTypeEnum idType
-
image
String image
-
lastName
String lastName
-
nickname
String nickname
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationNormalizedMessage
class V2ConversationMessageTypingEventForUserTopicConversationNormalizedMessage extends Object implements Serializable-
Serialized Fields
-
channel
V2ConversationMessageTypingEventForUserTopicConversationMessagingChannel channel
-
content
List<V2ConversationMessageTypingEventForUserTopicConversationMessageContent> content
-
direction
V2ConversationMessageTypingEventForUserTopicConversationNormalizedMessage.DirectionEnum direction
-
events
List<V2ConversationMessageTypingEventForUserTopicConversationMessageEvent> events
-
id
String id
-
isFinalReceipt
Boolean isFinalReceipt
-
metadata
Map<String,
String> metadata -
originatingEntity
V2ConversationMessageTypingEventForUserTopicConversationNormalizedMessage.OriginatingEntityEnum originatingEntity
-
reasons
List<V2ConversationMessageTypingEventForUserTopicConversationReason> reasons
-
status
V2ConversationMessageTypingEventForUserTopicConversationNormalizedMessage.StatusEnum status
-
text
String text
-
type
V2ConversationMessageTypingEventForUserTopicConversationNormalizedMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateBody
class V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateBody extends Object implements Serializable-
Serialized Fields
-
parameters
List<V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateParameter> parameters
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateHeader
class V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateHeader extends Object implements Serializable-
Serialized Fields
-
media
V2ConversationMessageTypingEventForUserTopicConversationContentAttachment media
-
parameters
List<V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateParameter> parameters
-
text
String text
-
type
V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateHeader.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateParameter
class V2ConversationMessageTypingEventForUserTopicConversationNotificationTemplateParameter extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationReason
class V2ConversationMessageTypingEventForUserTopicConversationReason extends Object implements Serializable-
Serialized Fields
-
code
V2ConversationMessageTypingEventForUserTopicConversationReason.CodeEnum code
-
message
String message
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicConversationRecipientAdditionalIdentifier
class V2ConversationMessageTypingEventForUserTopicConversationRecipientAdditionalIdentifier extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForUserTopicMessageData
class V2ConversationMessageTypingEventForUserTopicMessageData extends Object implements Serializable-
Serialized Fields
-
conversationId
String conversationId
-
normalizedMessage
V2ConversationMessageTypingEventForUserTopicConversationNormalizedMessage normalizedMessage
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationButtonComponent
class V2ConversationMessageTypingEventForWorkflowTopicConversationButtonComponent extends Object implements Serializable-
Serialized Fields
-
actions
V2ConversationMessageTypingEventForWorkflowTopicConversationContentActions actions
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationContentActions
class V2ConversationMessageTypingEventForWorkflowTopicConversationContentActions extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationContentAttachment
class V2ConversationMessageTypingEventForWorkflowTopicConversationContentAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationContentButtonResponse
class V2ConversationMessageTypingEventForWorkflowTopicConversationContentButtonResponse extends Object implements Serializable-
Serialized Fields
-
payload
String payload
-
text
String text
-
type
V2ConversationMessageTypingEventForWorkflowTopicConversationContentButtonResponse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationContentGeneric
class V2ConversationMessageTypingEventForWorkflowTopicConversationContentGeneric extends Object implements Serializable-
Serialized Fields
-
actions
V2ConversationMessageTypingEventForWorkflowTopicConversationContentActions actions
-
components
List<V2ConversationMessageTypingEventForWorkflowTopicConversationButtonComponent> components
-
description
String description
-
image
String image
-
title
String title
-
video
String video
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationContentLocation
class V2ConversationMessageTypingEventForWorkflowTopicConversationContentLocation extends Object implements Serializable-
Serialized Fields
-
address
String address
-
latitude
BigDecimal latitude
-
longitude
BigDecimal longitude
-
text
String text
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationContentNotificationTemplate
class V2ConversationMessageTypingEventForWorkflowTopicConversationContentNotificationTemplate extends Object implements Serializable-
Serialized Fields
-
body
V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateBody body
-
footer
V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateFooter footer
-
header
V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateHeader header
-
id
String id
-
language
String language
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationContentQuickReply
class V2ConversationMessageTypingEventForWorkflowTopicConversationContentQuickReply extends Object implements Serializable-
Serialized Fields
-
action
V2ConversationMessageTypingEventForWorkflowTopicConversationContentQuickReply.ActionEnum action
-
image
String image
-
payload
String payload
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationContentStory
class V2ConversationMessageTypingEventForWorkflowTopicConversationContentStory extends Object implements Serializable-
Serialized Fields
-
replyToId
String replyToId
-
type
V2ConversationMessageTypingEventForWorkflowTopicConversationContentStory.TypeEnum type
-
url
String url
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationEventCoBrowse
class V2ConversationMessageTypingEventForWorkflowTopicConversationEventCoBrowse extends Object implements Serializable-
Serialized Fields
-
sessionId
String sessionId
-
sessionJoinToken
String sessionJoinToken
-
type
V2ConversationMessageTypingEventForWorkflowTopicConversationEventCoBrowse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationEventTyping
class V2ConversationMessageTypingEventForWorkflowTopicConversationEventTyping extends Object implements Serializable-
Serialized Fields
-
duration
Integer duration
-
type
V2ConversationMessageTypingEventForWorkflowTopicConversationEventTyping.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationMessageContent
class V2ConversationMessageTypingEventForWorkflowTopicConversationMessageContent extends Object implements Serializable-
Serialized Fields
-
attachment
V2ConversationMessageTypingEventForWorkflowTopicConversationContentAttachment attachment
-
buttonResponse
V2ConversationMessageTypingEventForWorkflowTopicConversationContentButtonResponse buttonResponse
-
contentType
V2ConversationMessageTypingEventForWorkflowTopicConversationMessageContent.ContentTypeEnum contentType
-
generic
V2ConversationMessageTypingEventForWorkflowTopicConversationContentGeneric generic
-
location
V2ConversationMessageTypingEventForWorkflowTopicConversationContentLocation location
-
quickReply
V2ConversationMessageTypingEventForWorkflowTopicConversationContentQuickReply quickReply
-
story
V2ConversationMessageTypingEventForWorkflowTopicConversationContentStory story
-
template
V2ConversationMessageTypingEventForWorkflowTopicConversationContentNotificationTemplate template
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationMessageEvent
class V2ConversationMessageTypingEventForWorkflowTopicConversationMessageEvent extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingChannel
class V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingChannel extends Object implements Serializable-
Serialized Fields
-
dateDeleted
Date dateDeleted
-
dateModified
Date dateModified
-
from
V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingFromRecipient from
-
id
String id
-
messageId
String messageId
-
metadata
V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingChannelMetadata metadata
-
platform
V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingChannel.PlatformEnum platform
-
time
Date time
-
to
V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingToRecipient to
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingChannelMetadata
class V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingChannelMetadata extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingFromRecipient
class V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingFromRecipient extends Object implements Serializable-
Serialized Fields
-
additionalIds
List<V2ConversationMessageTypingEventForWorkflowTopicConversationRecipientAdditionalIdentifier> additionalIds
-
email
String email
-
firstName
String firstName
-
id
String id
-
idType
V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingFromRecipient.IdTypeEnum idType
-
image
String image
-
lastName
String lastName
-
nickname
String nickname
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingToRecipient
class V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingToRecipient extends Object implements Serializable-
Serialized Fields
-
additionalIds
List<V2ConversationMessageTypingEventForWorkflowTopicConversationRecipientAdditionalIdentifier> additionalIds
-
email
String email
-
firstName
String firstName
-
id
String id
-
idType
V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingToRecipient.IdTypeEnum idType
-
image
String image
-
lastName
String lastName
-
nickname
String nickname
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationNormalizedMessage
class V2ConversationMessageTypingEventForWorkflowTopicConversationNormalizedMessage extends Object implements Serializable-
Serialized Fields
-
channel
V2ConversationMessageTypingEventForWorkflowTopicConversationMessagingChannel channel
-
content
List<V2ConversationMessageTypingEventForWorkflowTopicConversationMessageContent> content
-
direction
V2ConversationMessageTypingEventForWorkflowTopicConversationNormalizedMessage.DirectionEnum direction
-
events
List<V2ConversationMessageTypingEventForWorkflowTopicConversationMessageEvent> events
-
id
String id
-
isFinalReceipt
Boolean isFinalReceipt
-
metadata
Map<String,
String> metadata -
originatingEntity
V2ConversationMessageTypingEventForWorkflowTopicConversationNormalizedMessage.OriginatingEntityEnum originatingEntity
-
reasons
List<V2ConversationMessageTypingEventForWorkflowTopicConversationReason> reasons
-
status
V2ConversationMessageTypingEventForWorkflowTopicConversationNormalizedMessage.StatusEnum status
-
text
String text
-
type
V2ConversationMessageTypingEventForWorkflowTopicConversationNormalizedMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateBody
class V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateBody extends Object implements Serializable-
Serialized Fields
-
parameters
List<V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateParameter> parameters
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateHeader
class V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateHeader extends Object implements Serializable-
Serialized Fields
-
media
V2ConversationMessageTypingEventForWorkflowTopicConversationContentAttachment media
-
parameters
List<V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateParameter> parameters
-
text
String text
-
type
V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateHeader.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateParameter
class V2ConversationMessageTypingEventForWorkflowTopicConversationNotificationTemplateParameter extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationReason
class V2ConversationMessageTypingEventForWorkflowTopicConversationReason extends Object implements Serializable-
Serialized Fields
-
code
V2ConversationMessageTypingEventForWorkflowTopicConversationReason.CodeEnum code
-
message
String message
-
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicConversationRecipientAdditionalIdentifier
class V2ConversationMessageTypingEventForWorkflowTopicConversationRecipientAdditionalIdentifier extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.V2ConversationMessageTypingEventForWorkflowTopicMessageData
class V2ConversationMessageTypingEventForWorkflowTopicMessageData extends Object implements Serializable-
Serialized Fields
-
conversationId
String conversationId
-
normalizedMessage
V2ConversationMessageTypingEventForWorkflowTopicConversationNormalizedMessage normalizedMessage
-
-
-
Class com.mypurecloud.sdk.v2.model.V2MobiusAlertsTopicAlert
class V2MobiusAlertsTopicAlert extends Object implements Serializable-
Serialized Fields
-
action
V2MobiusAlertsTopicAlert.ActionEnum action
-
active
Boolean active
-
additionalProperties
Map<String,
String> additionalProperties -
conditions
V2MobiusAlertsTopicCondition conditions
-
dateEnd
Date dateEnd
-
dateMutedUntil
Date dateMutedUntil
-
dateSnoozedUntil
Date dateSnoozedUntil
-
dateStart
Date dateStart
-
id
String id
-
muted
Boolean muted
-
notifications
List<V2MobiusAlertsTopicAlertNotification> notifications
-
rule
V2MobiusAlertsTopicAlertRuleProperties rule
-
snoozed
Boolean snoozed
-
unread
Boolean unread
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.V2MobiusAlertsTopicAlertNotification
class V2MobiusAlertsTopicAlertNotification extends Object implements Serializable-
Serialized Fields
-
notificationTypes
List<V2MobiusAlertsTopicAlertNotification.NotificationTypesEnum> notificationTypes
-
recipient
String recipient
-
-
-
Class com.mypurecloud.sdk.v2.model.V2MobiusAlertsTopicAlertRuleProperties
class V2MobiusAlertsTopicAlertRuleProperties extends Object implements Serializable-
Serialized Fields
-
id
String id
-
name
String name
-
type
V2MobiusAlertsTopicAlertRuleProperties.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2MobiusAlertsTopicCondition
class V2MobiusAlertsTopicCondition extends Object implements Serializable-
Serialized Fields
-
conditions
List<V2MobiusAlertsTopicCondition> conditions
-
predicates
List<V2MobiusAlertsTopicConditionRulePredicate> predicates
-
type
V2MobiusAlertsTopicCondition.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2MobiusAlertsTopicConditionRulePredicate
class V2MobiusAlertsTopicConditionRulePredicate extends Object implements Serializable-
Serialized Fields
-
comparisonOperator
V2MobiusAlertsTopicConditionRulePredicate.ComparisonOperatorEnum comparisonOperator
-
entity
V2MobiusAlertsTopicEntityProperties entity
-
metric
String metric
-
metricType
V2MobiusAlertsTopicConditionRulePredicate.MetricTypeEnum metricType
-
metricValueType
V2MobiusAlertsTopicConditionRulePredicate.MetricValueTypeEnum metricValueType
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.V2MobiusAlertsTopicEntityProperties
class V2MobiusAlertsTopicEntityProperties extends Object implements Serializable-
Serialized Fields
-
entityType
V2MobiusAlertsTopicEntityProperties.EntityTypeEnum entityType
-
groupDisplayName
String groupDisplayName
-
queueDisplayName
String queueDisplayName
-
userDisplayName
String userDisplayName
-
-
-
Class com.mypurecloud.sdk.v2.model.V2MobiusRulesTopicAlertNotification
class V2MobiusRulesTopicAlertNotification extends Object implements Serializable-
Serialized Fields
-
notificationTypes
List<V2MobiusRulesTopicAlertNotification.NotificationTypesEnum> notificationTypes
-
recipient
String recipient
-
-
-
Class com.mypurecloud.sdk.v2.model.V2MobiusRulesTopicCondition
class V2MobiusRulesTopicCondition extends Object implements Serializable-
Serialized Fields
-
conditions
List<V2MobiusRulesTopicCondition> conditions
-
predicates
List<V2MobiusRulesTopicConditionRulePredicate> predicates
-
type
V2MobiusRulesTopicCondition.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.V2MobiusRulesTopicConditionRulePredicate
class V2MobiusRulesTopicConditionRulePredicate extends Object implements Serializable-
Serialized Fields
-
comparisonOperator
V2MobiusRulesTopicConditionRulePredicate.ComparisonOperatorEnum comparisonOperator
-
entity
V2MobiusRulesTopicEntityProperties entity
-
metric
String metric
-
metricType
V2MobiusRulesTopicConditionRulePredicate.MetricTypeEnum metricType
-
metricValueType
V2MobiusRulesTopicConditionRulePredicate.MetricValueTypeEnum metricValueType
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.V2MobiusRulesTopicEntityProperties
class V2MobiusRulesTopicEntityProperties extends Object implements Serializable-
Serialized Fields
-
entityType
V2MobiusRulesTopicEntityProperties.EntityTypeEnum entityType
-
groupDisplayName
String groupDisplayName
-
queueDisplayName
String queueDisplayName
-
userDisplayName
String userDisplayName
-
-
-
Class com.mypurecloud.sdk.v2.model.V2MobiusRulesTopicRule
class V2MobiusRulesTopicRule extends Object implements Serializable-
Serialized Fields
-
action
V2MobiusRulesTopicRule.ActionEnum action
-
conditions
V2MobiusRulesTopicCondition conditions
-
enabled
Boolean enabled
-
id
String id
-
inAlarm
Boolean inAlarm
-
name
String name
-
notifications
List<V2MobiusRulesTopicAlertNotification> notifications
-
type
V2MobiusRulesTopicRule.TypeEnum type
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.ValidateAddressRequest
class ValidateAddressRequest extends Object implements Serializable-
Serialized Fields
-
address
StreetAddress address
-
-
-
Class com.mypurecloud.sdk.v2.model.ValidateAddressResponse
class ValidateAddressResponse extends Object implements Serializable-
Serialized Fields
-
response
SubscriberResponse response
-
valid
Boolean valid
-
-
-
Class com.mypurecloud.sdk.v2.model.ValidateAssignUsers
class ValidateAssignUsers extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ValidateWorkPlanMessages
class ValidateWorkPlanMessages extends Object implements Serializable-
Serialized Fields
-
constraintConflictMessage
ConstraintConflictMessage constraintConflictMessage
-
violationMessages
List<WorkPlanConfigurationViolationMessage> violationMessages
-
-
-
Class com.mypurecloud.sdk.v2.model.ValidateWorkPlanResponse
class ValidateWorkPlanResponse extends Object implements Serializable-
Serialized Fields
-
messages
ValidateWorkPlanMessages messages
-
valid
Boolean valid
-
workPlan
WorkPlanReference workPlan
-
-
-
Class com.mypurecloud.sdk.v2.model.ValidationLimits
class ValidationLimits extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ValidationServiceRequest
class ValidationServiceRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.ValueWrapperDate
class ValueWrapperDate extends Object implements Serializable-
Serialized Fields
-
value
Date value
-
-
-
Class com.mypurecloud.sdk.v2.model.ValueWrapperHrisTimeOffType
class ValueWrapperHrisTimeOffType extends Object implements Serializable-
Serialized Fields
-
value
HrisTimeOffType value
-
-
-
Class com.mypurecloud.sdk.v2.model.ValueWrapperPlanningPeriodSettings
class ValueWrapperPlanningPeriodSettings extends Object implements Serializable-
Serialized Fields
-
value
PlanningPeriodSettings value
-
-
-
Class com.mypurecloud.sdk.v2.model.ValueWrapperString
class ValueWrapperString extends Object implements Serializable-
Serialized Fields
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.VerificationResult
class VerificationResult extends Object implements Serializable-
Serialized Fields
-
records
List<Record> records
-
status
VerificationResult.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.Video
class Video extends Object implements Serializable-
Serialized Fields
-
afterCallWork
AfterCallWork afterCallWork
-
afterCallWorkRequired
Boolean afterCallWorkRequired
-
audioMuted
Boolean audioMuted
-
connectedTime
Date connectedTime
-
context
String context
-
disconnectedTime
Date disconnectedTime
-
disconnectType
Video.DisconnectTypeEnum disconnectType
-
id
String id
-
initialState
Video.InitialStateEnum initialState
-
msids
List<String> msids
-
peerCount
Integer peerCount
-
peerId
String peerId
-
provider
String provider
-
self
Address self
-
sharingScreen
Boolean sharingScreen
-
startAlertingTime
Date startAlertingTime
-
state
Video.StateEnum state
-
videoMuted
Boolean videoMuted
-
wrapup
Wrapup wrapup
-
-
-
Class com.mypurecloud.sdk.v2.model.VideoConferenceDetails
class VideoConferenceDetails extends Object implements Serializable-
Serialized Fields
-
conferenceId
String conferenceId
-
conversationId
String conversationId
-
participantInfo
ParticipantInfo participantInfo
-
-
-
Class com.mypurecloud.sdk.v2.model.VideoConferenceUpdateTopicParticipantInfo
class VideoConferenceUpdateTopicParticipantInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.VideoConferenceUpdateTopicVideoConference
class VideoConferenceUpdateTopicVideoConference extends Object implements Serializable-
Serialized Fields
-
conferenceId
String conferenceId
-
conversationId
String conversationId
-
participantInfo
VideoConferenceUpdateTopicParticipantInfo participantInfo
-
-
-
Class com.mypurecloud.sdk.v2.model.ViewFilter
class ViewFilter extends Object implements Serializable-
Serialized Fields
-
abandonDurationsMilliseconds
List<NumericRange> abandonDurationsMilliseconds
-
abandoned
Boolean abandoned
-
acdDurationsMilliseconds
List<NumericRange> acdDurationsMilliseconds
-
actionCategoryName
String actionCategoryName
-
acwDurationsMilliseconds
List<NumericRange> acwDurationsMilliseconds
-
addressFroms
List<String> addressFroms
-
addressTos
List<String> addressTos
-
agentCallbackOwnerIds
List<String> agentCallbackOwnerIds
-
alertRuleIds
List<String> alertRuleIds
-
aniList
List<String> aniList
-
answered
Boolean answered
-
availableDashboard
ViewFilter.AvailableDashboardEnum availableDashboard
-
blockedReasons
List<ViewFilter.BlockedReasonsEnum> blockedReasons
-
botFinalIntentList
List<String> botFinalIntentList
-
botIds
List<String> botIds
-
botIntentList
List<String> botIntentList
-
botMessageTypes
List<ViewFilter.BotMessageTypesEnum> botMessageTypes
-
botProductList
List<ViewFilter.BotProductListEnum> botProductList
-
botProviderList
List<ViewFilter.BotProviderListEnum> botProviderList
-
botRecognitionFailureReasonList
List<ViewFilter.BotRecognitionFailureReasonListEnum> botRecognitionFailureReasonList
-
botResultList
List<ViewFilter.BotResultListEnum> botResultList
-
botSlotList
List<String> botSlotList
-
botVersions
List<String> botVersions
-
callbackInterval
String callbackInterval
-
callbackNumberList
List<String> callbackNumberList
-
canonicalContactIds
List<String> canonicalContactIds
-
contactIds
List<String> contactIds
-
conversationIds
List<String> conversationIds
-
conversationInitiators
List<String> conversationInitiators
-
conversationProperties
ConversationProperties conversationProperties
-
customerSentimentScore
NumericRange customerSentimentScore
-
customerSentimentTrend
NumericRange customerSentimentTrend
-
dataActionIds
List<String> dataActionIds
-
developmentActivityOverdue
Boolean developmentActivityOverdue
-
developmentModuleIds
List<String> developmentModuleIds
-
developmentName
String developmentName
-
developmentRoleList
List<ViewFilter.DevelopmentRoleListEnum> developmentRoleList
-
developmentStatusList
List<ViewFilter.DevelopmentStatusListEnum> developmentStatusList
-
developmentTypeList
List<ViewFilter.DevelopmentTypeListEnum> developmentTypeList
-
directions
List<ViewFilter.DirectionsEnum> directions
-
divisionIds
List<String> divisionIds
-
dnisList
List<String> dnisList
-
durationsMilliseconds
List<NumericRange> durationsMilliseconds
-
emailDeliveryStatusList
List<ViewFilter.EmailDeliveryStatusListEnum> emailDeliveryStatusList
-
evaluatedAgentIds
List<String> evaluatedAgentIds
-
evaluationAssigned
Boolean evaluationAssigned
-
evaluationAssigneeIds
List<String> evaluationAssigneeIds
-
evaluationCriticalScore
NumericRange evaluationCriticalScore
-
evaluationFormContextIds
List<String> evaluationFormContextIds
-
evaluationFormIds
List<String> evaluationFormIds
-
evaluationScore
NumericRange evaluationScore
-
evaluationStatuses
List<ViewFilter.EvaluationStatusesEnum> evaluationStatuses
-
evaluatorIds
List<String> evaluatorIds
-
externalContactIds
List<String> externalContactIds
-
externalOrgIds
List<String> externalOrgIds
-
externalTags
List<String> externalTags
-
favouriteDashboard
Boolean favouriteDashboard
-
filterQueuesByUserIds
List<String> filterQueuesByUserIds
-
filterUsersByQueueIds
List<String> filterUsersByQueueIds
-
filterUsersByTeamIds
List<String> filterUsersByTeamIds
-
flowDestinationTypes
List<ViewFilter.FlowDestinationTypesEnum> flowDestinationTypes
-
flowDisconnectReasons
List<ViewFilter.FlowDisconnectReasonsEnum> flowDisconnectReasons
-
flowEntryReasons
List<String> flowEntryReasons
-
flowEntryTypes
List<ViewFilter.FlowEntryTypesEnum> flowEntryTypes
-
flowIds
List<String> flowIds
-
flowMilestoneIds
List<String> flowMilestoneIds
-
flowOutcomeIds
List<String> flowOutcomeIds
-
flowOutcomeValues
List<ViewFilter.FlowOutcomeValuesEnum> flowOutcomeValues
-
flowOutTypes
List<String> flowOutTypes
-
flowTransferTargets
List<String> flowTransferTargets
-
flowTypes
List<ViewFilter.FlowTypesEnum> flowTypes
-
flowVersions
List<String> flowVersions
-
groupIds
List<String> groupIds
-
handleDurationsMilliseconds
List<NumericRange> handleDurationsMilliseconds
-
hasAgentAssistId
Boolean hasAgentAssistId
-
hasCustomerParticipated
Boolean hasCustomerParticipated
-
hasEvaluation
Boolean hasEvaluation
-
hasFax
Boolean hasFax
-
hasJourneyActionMapId
Boolean hasJourneyActionMapId
-
hasJourneyCustomerId
Boolean hasJourneyCustomerId
-
hasJourneyVisitId
Boolean hasJourneyVisitId
-
hasMedia
Boolean hasMedia
-
hasScoredEvaluation
Boolean hasScoredEvaluation
-
hasSensitiveData
Boolean hasSensitiveData
-
holdDurationsMilliseconds
List<NumericRange> holdDurationsMilliseconds
-
integrationIds
List<String> integrationIds
-
isAcdInteraction
Boolean isAcdInteraction
-
isAgentOwnedCallback
Boolean isAgentOwnedCallback
-
isAnalyzedForSensitiveData
Boolean isAnalyzedForSensitiveData
-
isAssessmentPassed
Boolean isAssessmentPassed
-
isAuthenticated
Boolean isAuthenticated
-
isBlindTransferred
Boolean isBlindTransferred
-
isCampaign
Boolean isCampaign
-
isClearedByCustomer
Boolean isClearedByCustomer
-
isConsulted
Boolean isConsulted
-
isConsultTransferred
Boolean isConsultTransferred
-
isEnded
Boolean isEnded
-
isNotResponding
Boolean isNotResponding
-
isRecorded
Boolean isRecorded
-
isSurveyed
Boolean isSurveyed
-
journeyActionMapIds
List<String> journeyActionMapIds
-
journeyActionMapTypes
List<ViewFilter.JourneyActionMapTypesEnum> journeyActionMapTypes
-
journeyActionTargetIds
List<String> journeyActionTargetIds
-
journeyBlockingActionMapIds
List<String> journeyBlockingActionMapIds
-
journeyBlockingEmergencyScheduleGroupIds
List<String> journeyBlockingEmergencyScheduleGroupIds
-
journeyBlockingScheduleGroupIds
List<String> journeyBlockingScheduleGroupIds
-
journeyFrequencyCapReasons
List<String> journeyFrequencyCapReasons
-
journeyOutcomeIds
List<String> journeyOutcomeIds
-
journeySegmentIds
List<String> journeySegmentIds
-
journeyUrlContainsAllConditions
List<String> journeyUrlContainsAllConditions
-
journeyUrlContainsAnyConditions
List<String> journeyUrlContainsAnyConditions
-
journeyUrlEndsWithConditions
List<String> journeyUrlEndsWithConditions
-
journeyUrlEqualConditions
List<String> journeyUrlEqualConditions
-
journeyUrlNotContainsAllConditions
List<String> journeyUrlNotContainsAllConditions
-
journeyUrlNotContainsAnyConditions
List<String> journeyUrlNotContainsAnyConditions
-
journeyUrlNotEqualConditions
List<String> journeyUrlNotEqualConditions
-
journeyUrlStartsWithConditions
List<String> journeyUrlStartsWithConditions
-
languageGroups
List<String> languageGroups
-
languageIds
List<String> languageIds
-
locationIds
List<String> locationIds
-
managementUnitIds
List<String> managementUnitIds
-
mediaTypes
List<ViewFilter.MediaTypesEnum> mediaTypes
-
messageTypes
List<ViewFilter.MessageTypesEnum> messageTypes
-
mos
NumericRange mos
-
myDashboard
Boolean myDashboard
-
originatingDirections
List<ViewFilter.OriginatingDirectionsEnum> originatingDirections
-
outboundCampaignIds
List<String> outboundCampaignIds
-
outboundContactListIds
List<String> outboundContactListIds
-
participantPurposes
List<ViewFilter.ParticipantPurposesEnum> participantPurposes
-
promoterScores
List<NumericRange> promoterScores
-
providerList
List<String> providerList
-
queueIds
List<String> queueIds
-
remoteParticipants
List<String> remoteParticipants
-
reportsTos
List<String> reportsTos
-
requestedRoutingTypes
List<ViewFilter.RequestedRoutingTypesEnum> requestedRoutingTypes
-
responseStatuses
List<String> responseStatuses
-
roleIds
List<String> roleIds
-
sessionDnisList
List<String> sessionDnisList
-
showFirstQueue
Boolean showFirstQueue
-
sipCallIds
List<String> sipCallIds
-
skillGroups
List<String> skillGroups
-
skillIds
List<String> skillIds
-
stationErrors
List<String> stationErrors
-
subPath
String subPath
-
surveyFormContextIds
List<String> surveyFormContextIds
-
surveyFormIds
List<String> surveyFormIds
-
surveyNpsScore
NumericRange surveyNpsScore
-
surveyPromoterScore
NumericRange surveyPromoterScore
-
surveyQuestionGroupScore
NumericRange surveyQuestionGroupScore
-
surveyScores
List<NumericRange> surveyScores
-
surveyStatuses
List<String> surveyStatuses
-
surveyTotalScore
NumericRange surveyTotalScore
-
talkDurationsMilliseconds
List<NumericRange> talkDurationsMilliseconds
-
teamIds
List<String> teamIds
-
topicIds
List<String> topicIds
-
transcriptLanguages
List<String> transcriptLanguages
-
transcripts
List<Transcripts> transcripts
-
transcriptTopics
List<TranscriptTopics> transcriptTopics
-
transferred
Boolean transferred
-
usedRoutingTypes
List<ViewFilter.UsedRoutingTypesEnum> usedRoutingTypes
-
userIds
List<String> userIds
-
userState
ViewFilter.UserStateEnum userState
-
workbinIds
List<String> workbinIds
-
workitemAssigneeIds
List<String> workitemAssigneeIds
-
workitemIds
List<String> workitemIds
-
workitemStatuses
List<String> workitemStatuses
-
worktypeIds
List<String> worktypeIds
-
wrapUpCodes
List<String> wrapUpCodes
-
-
-
Class com.mypurecloud.sdk.v2.model.VisibilityCondition
class VisibilityCondition extends Object implements Serializable-
Serialized Fields
-
combiningOperation
VisibilityCondition.CombiningOperationEnum combiningOperation
-
predicates
List<Object> predicates
-
-
-
Class com.mypurecloud.sdk.v2.model.VmPairingInfo
class VmPairingInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Voicemail
class Voicemail extends Object implements Serializable-
Serialized Fields
-
id
String id
-
uploadStatus
Voicemail.UploadStatusEnum uploadStatus
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailCopyRecord
class VoicemailCopyRecord extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.VoicemailEndDetailEventTopicVoicemailEndEvent
class VoicemailEndDetailEventTopicVoicemailEndEvent extends Object implements Serializable-
Serialized Fields
-
ani
String ani
-
conversationExternalContactIds
List<String> conversationExternalContactIds
-
conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
-
conversationId
String conversationId
-
direction
VoicemailEndDetailEventTopicVoicemailEndEvent.DirectionEnum direction
-
disconnectType
VoicemailEndDetailEventTopicVoicemailEndEvent.DisconnectTypeEnum disconnectType
-
divisionId
String divisionId
-
dnis
String dnis
-
eventTime
Integer eventTime
-
mediaType
VoicemailEndDetailEventTopicVoicemailEndEvent.MediaTypeEnum mediaType
-
participantId
String participantId
-
provider
String provider
-
queueId
String queueId
-
sessionId
String sessionId
-
userId
String userId
-
voicemailDurationMs
Integer voicemailDurationMs
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailGroupPolicy
class VoicemailGroupPolicy extends Object implements Serializable-
Serialized Fields
-
disableEmailPii
Boolean disableEmailPii
-
enabled
Boolean enabled
-
group
Group group
-
groupAlertType
VoicemailGroupPolicy.GroupAlertTypeEnum groupAlertType
-
includeEmailTranscriptions
Boolean includeEmailTranscriptions
-
interactiveResponsePromptId
String interactiveResponsePromptId
-
interactiveResponseRequired
Boolean interactiveResponseRequired
-
languagePreference
String languagePreference
-
name
String name
-
overflowGroupId
String overflowGroupId
-
rotateCallsSecs
Integer rotateCallsSecs
-
sendEmailNotifications
Boolean sendEmailNotifications
-
stopRingingAfterRotations
Integer stopRingingAfterRotations
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailMailboxInfo
class VoicemailMailboxInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.VoicemailMediaInfo
class VoicemailMediaInfo extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.VoicemailMessage
class VoicemailMessage extends Object implements Serializable-
Serialized Fields
-
audioRecordingDurationSeconds
Integer audioRecordingDurationSeconds
-
audioRecordingSizeBytes
Long audioRecordingSizeBytes
-
callerAddress
String callerAddress
-
callerName
String callerName
-
callerUser
User callerUser
-
conversation
Conversation conversation
-
copiedFrom
VoicemailCopyRecord copiedFrom
-
copiedTo
List<VoicemailCopyRecord> copiedTo
-
createdDate
Date createdDate
-
deleted
Boolean deleted
-
deletedDate
Date deletedDate
-
deleteRetentionPolicy
VoicemailRetentionPolicy deleteRetentionPolicy
-
group
Group group
-
id
String id
-
modifiedDate
Date modifiedDate
-
note
String note
-
queue
Queue queue
-
read
Boolean read
-
selfUri
String selfUri
-
user
User user
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailMessageEntityListing
class VoicemailMessageEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.VoicemailMessagesTopicOwner
class VoicemailMessagesTopicOwner extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailMessagesTopicVoicemailCopyRecord
class VoicemailMessagesTopicVoicemailCopyRecord extends Object implements Serializable-
Serialized Fields
-
group
VoicemailMessagesTopicOwner group
-
user
VoicemailMessagesTopicOwner user
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailMessagesTopicVoicemailMessage
class VoicemailMessagesTopicVoicemailMessage extends Object implements Serializable-
Serialized Fields
-
action
String action
-
audioRecordingDurationSeconds
Integer audioRecordingDurationSeconds
-
audioRecordingSizeBytes
Integer audioRecordingSizeBytes
-
callerAddress
String callerAddress
-
callerName
String callerName
-
copiedFrom
VoicemailMessagesTopicVoicemailCopyRecord copiedFrom
-
copiedTo
List<VoicemailMessagesTopicVoicemailCopyRecord> copiedTo
-
createdDate
Date createdDate
-
createdDateString
String createdDateString
-
deleted
Boolean deleted
-
id
String id
-
modifiedByUserId
String modifiedByUserId
-
modifiedDate
Date modifiedDate
-
modifiedDateString
String modifiedDateString
-
note
String note
-
read
Boolean read
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailOrganizationPolicy
class VoicemailOrganizationPolicy extends Object implements Serializable-
Serialized Fields
-
alertTimeoutSeconds
Integer alertTimeoutSeconds
-
disableEmailPii
Boolean disableEmailPii
-
enabled
Boolean enabled
-
includeEmailTranscriptions
Boolean includeEmailTranscriptions
-
interactiveResponseRequired
Boolean interactiveResponseRequired
-
maximumRecordingTimeSeconds
Integer maximumRecordingTimeSeconds
-
modifiedDate
Date modifiedDate
-
pinConfiguration
PINConfiguration pinConfiguration
-
pinRequired
Boolean pinRequired
-
sendEmailNotifications
Boolean sendEmailNotifications
-
voicemailExtension
String voicemailExtension
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailRetentionPolicy
class VoicemailRetentionPolicy extends Object implements Serializable-
Serialized Fields
-
numberOfDays
Integer numberOfDays
-
voicemailRetentionPolicyType
VoicemailRetentionPolicy.VoicemailRetentionPolicyTypeEnum voicemailRetentionPolicyType
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailSearchCriteria
class VoicemailSearchCriteria extends Object implements Serializable-
Serialized Fields
-
dateFormat
String dateFormat
-
endValue
String endValue
-
fields
List<String> fields
-
group
List<VoicemailSearchCriteria> group
-
operator
VoicemailSearchCriteria.OperatorEnum operator
-
startValue
String startValue
-
type
VoicemailSearchCriteria.TypeEnum type
-
value
String value
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailSearchRequest
class VoicemailSearchRequest extends Object implements Serializable-
Serialized Fields
-
expand
List<String> expand
-
pageNumber
Integer pageNumber
-
pageSize
Integer pageSize
-
query
List<VoicemailSearchCriteria> query
-
sort
List<SearchSort> sort
-
sortBy
String sortBy
-
sortOrder
VoicemailSearchRequest.SortOrderEnum sortOrder
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailsSearchResponse
class VoicemailsSearchResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.VoicemailStartDetailEventTopicVoicemailStartEvent
class VoicemailStartDetailEventTopicVoicemailStartEvent extends Object implements Serializable-
Serialized Fields
-
ani
String ani
-
conversationExternalContactIds
List<String> conversationExternalContactIds
-
conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
-
conversationId
String conversationId
-
direction
VoicemailStartDetailEventTopicVoicemailStartEvent.DirectionEnum direction
-
divisionId
String divisionId
-
dnis
String dnis
-
eventTime
Integer eventTime
-
mediaType
VoicemailStartDetailEventTopicVoicemailStartEvent.MediaTypeEnum mediaType
-
participantId
String participantId
-
provider
String provider
-
queueId
String queueId
-
sessionId
String sessionId
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.VoicemailUserPolicy
class VoicemailUserPolicy extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WaitlistPosition
class WaitlistPosition extends Object implements Serializable-
Serialized Fields
-
date
LocalDate date
-
timeOffLimit
TimeOffLimitReference timeOffLimit
-
timeOffRequest
TimeOffRequestReference timeOffRequest
-
waitlistPosition
Integer waitlistPosition
-
-
-
Class com.mypurecloud.sdk.v2.model.WaitlistPositionListing
class WaitlistPositionListing extends Object implements Serializable-
Serialized Fields
-
entities
List<WaitlistPosition> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.WebActionEvent
class WebActionEvent extends Object implements Serializable-
Serialized Fields
-
action
EventAction action
-
actionMap
ActionEventActionMap actionMap
-
actionTarget
AddressableEntityRef actionTarget
-
browser
Browser browser
-
device
Device device
-
errorCode
String errorCode
-
errorMessage
String errorMessage
-
geolocation
JourneyGeolocation geolocation
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
mktCampaign
JourneyCampaign mktCampaign
-
timeToDisposition
Long timeToDisposition
-
userAgentString
String userAgentString
-
visitReferrer
Referrer visitReferrer
-
-
-
Class com.mypurecloud.sdk.v2.model.WebChatConfig
class WebChatConfig extends Object implements Serializable-
Serialized Fields
-
webChatSkin
WebChatConfig.WebChatSkinEnum webChatSkin
-
-
-
Class com.mypurecloud.sdk.v2.model.WebChatConversation
class WebChatConversation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
member
WebChatMemberInfo member
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.WebChatDeployment
class WebChatDeployment extends Object implements Serializable-
Serialized Fields
-
allowedDomains
List<String> allowedDomains
-
authenticationRequired
Boolean authenticationRequired
-
authenticationUrl
String authenticationUrl
-
description
String description
-
disabled
Boolean disabled
-
flow
DomainEntityRef flow
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
webChatConfig
WebChatConfig webChatConfig
-
-
-
Class com.mypurecloud.sdk.v2.model.WebChatDeploymentEntityListing
class WebChatDeploymentEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<WebChatDeployment> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.WebChatGuestMediaRequest
class WebChatGuestMediaRequest extends Object implements Serializable-
Serialized Fields
-
communicationId
String communicationId
-
id
String id
-
name
String name
-
securityKey
String securityKey
-
selfUri
String selfUri
-
state
WebChatGuestMediaRequest.StateEnum state
-
types
List<WebChatGuestMediaRequest.TypesEnum> types
-
-
-
Class com.mypurecloud.sdk.v2.model.WebChatGuestMediaRequestEntityList
class WebChatGuestMediaRequestEntityList extends Object implements Serializable-
Serialized Fields
-
entities
List<WebChatGuestMediaRequest> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.WebChatMemberInfo
class WebChatMemberInfo extends Object implements Serializable-
Serialized Fields
-
authenticatedGuest
Boolean authenticatedGuest
-
avatarImageUrl
String avatarImageUrl
-
customFields
Map<String,
String> customFields -
displayName
String displayName
-
email
String email
-
firstName
String firstName
-
id
String id
-
joinDate
Date joinDate
-
lastName
String lastName
-
leaveDate
Date leaveDate
-
phoneNumber
String phoneNumber
-
role
WebChatMemberInfo.RoleEnum role
-
state
WebChatMemberInfo.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.WebChatMemberInfoEntityList
class WebChatMemberInfoEntityList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WebChatMessage
class WebChatMessage extends Object implements Serializable-
Serialized Fields
-
body
String body
-
bodyType
WebChatMessage.BodyTypeEnum bodyType
-
conversation
WebChatConversation conversation
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
sender
WebChatMemberInfo sender
-
timestamp
Date timestamp
-
-
-
Class com.mypurecloud.sdk.v2.model.WebChatMessageEntityList
class WebChatMessageEntityList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WebChatRoutingTarget
class WebChatRoutingTarget extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WebChatSettings
class WebChatSettings extends Object implements Serializable-
Serialized Fields
-
requireDeployment
Boolean requireDeployment
-
-
-
Class com.mypurecloud.sdk.v2.model.WebChatTyping
class WebChatTyping extends Object implements Serializable-
Serialized Fields
-
conversation
WebChatConversation conversation
-
id
String id
-
sender
WebChatMemberInfo sender
-
timestamp
Date timestamp
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeployment
class WebDeployment extends Object implements Serializable-
Serialized Fields
-
_configuration
WebDeploymentConfigurationVersionEntityRef _configuration
-
allowAllDomains
Boolean allowAllDomains
-
allowedDomains
List<String> allowedDomains
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
flow
DomainEntityRef flow
-
id
String id
-
lastModifiedUser
AddressableEntityRef lastModifiedUser
-
name
String name
-
selfUri
String selfUri
-
snippet
String snippet
-
status
WebDeployment.StatusEnum status
-
supportedContentProfile
SupportedContentProfile supportedContentProfile
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeploymentActiveConfigurationOnDeployment
class WebDeploymentActiveConfigurationOnDeployment extends Object implements Serializable-
Serialized Fields
-
configurationVersion
WebDeploymentConfigurationVersion configurationVersion
-
deployment
WebDeployment deployment
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeploymentConfigurationVersion
class WebDeploymentConfigurationVersion extends Object implements Serializable-
Serialized Fields
-
authenticationSettings
AuthenticationSettings authenticationSettings
-
cobrowse
CobrowseSettings cobrowse
-
createdUser
AddressableEntityRef createdUser
-
customI18nLabels
List<CustomI18nLabels> customI18nLabels
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
datePublished
Date datePublished
-
defaultLanguage
String defaultLanguage
-
description
String description
-
headlessMode
WebDeploymentHeadlessMode headlessMode
-
id
String id
-
journeyEvents
JourneyEventsSettings journeyEvents
-
languages
List<String> languages
-
lastModifiedUser
AddressableEntityRef lastModifiedUser
-
messenger
MessengerSettings messenger
-
name
String name
-
position
PositionSettings position
-
publishedUser
AddressableEntityRef publishedUser
-
selfUri
String selfUri
-
status
WebDeploymentConfigurationVersion.StatusEnum status
-
supportCenter
SupportCenterSettings supportCenter
-
version
String version
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeploymentConfigurationVersionEntityListing
class WebDeploymentConfigurationVersionEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<WebDeploymentConfigurationVersion> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeploymentConfigurationVersionEntityRef
class WebDeploymentConfigurationVersionEntityRef extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WebDeploymentConfigurationVersionResponse
class WebDeploymentConfigurationVersionResponse extends Object implements Serializable-
Serialized Fields
-
authenticationSettings
AuthenticationSettings authenticationSettings
-
cobrowse
CobrowseSettings cobrowse
-
createdUser
AddressableEntityRef createdUser
-
customI18nLabels
List<CustomI18nLabels> customI18nLabels
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
datePublished
Date datePublished
-
defaultLanguage
String defaultLanguage
-
description
String description
-
headlessMode
WebDeploymentHeadlessMode headlessMode
-
id
String id
-
journeyEvents
JourneyEventsSettings journeyEvents
-
languages
List<String> languages
-
lastModifiedUser
AddressableEntityRef lastModifiedUser
-
messenger
MessengerSettings messenger
-
name
String name
-
position
PositionSettings position
-
publishedUser
AddressableEntityRef publishedUser
-
selfUri
String selfUri
-
status
WebDeploymentConfigurationVersionResponse.StatusEnum status
-
supportCenter
SupportCenterSettings supportCenter
-
version
String version
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeploymentHeadlessMode
class WebDeploymentHeadlessMode extends Object implements Serializable-
Serialized Fields
-
enabled
Boolean enabled
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeploymentsAuthorizationResponse
class WebDeploymentsAuthorizationResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WebDeploymentsConfigTopicWebMessagingConfigChangeEventBody
class WebDeploymentsConfigTopicWebMessagingConfigChangeEventBody extends Object implements Serializable-
Serialized Fields
-
id
String id
-
status
WebDeploymentsConfigTopicWebMessagingConfigChangeEventBody.StatusEnum status
-
version
String version
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeploymentsDeploymentTopicWebMessagingConfigChangeEventBody
class WebDeploymentsDeploymentTopicWebMessagingConfigChangeEventBody extends Object implements Serializable-
Serialized Fields
-
id
String id
-
status
WebDeploymentsDeploymentTopicWebMessagingConfigChangeEventBody.StatusEnum status
-
version
String version
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeploymentsDeploymentTopicWebMessagingDeploymentChangeEventBody
class WebDeploymentsDeploymentTopicWebMessagingDeploymentChangeEventBody extends Object implements Serializable-
Serialized Fields
-
_configuration
WebDeploymentsDeploymentTopicWebMessagingConfigChangeEventBody _configuration
-
id
String id
-
status
WebDeploymentsDeploymentTopicWebMessagingDeploymentChangeEventBody.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeploymentsJourneyContext
class WebDeploymentsJourneyContext extends Object implements Serializable-
Serialized Fields
-
customer
JourneyCustomer customer
-
customerSession
JourneyCustomerSession customerSession
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeploymentsOAuthExchangeRequest
class WebDeploymentsOAuthExchangeRequest extends Object implements Serializable-
Serialized Fields
-
deploymentId
String deploymentId
-
journeyContext
WebDeploymentsJourneyContext journeyContext
-
oauth
WebDeploymentsOAuthRequestParameters oauth
-
-
-
Class com.mypurecloud.sdk.v2.model.WebDeploymentsOAuthRequestParameters
class WebDeploymentsOAuthRequestParameters extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WebDeploymentsRefreshJWTRequest
class WebDeploymentsRefreshJWTRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WebEvent
class WebEvent extends Object implements Serializable-
Serialized Fields
-
attributes
Map<String,
CustomEventAttribute> attributes -
authenticated
Boolean authenticated
-
browser
Browser browser
-
device
Device device
-
eventName
String eventName
-
geolocation
JourneyGeolocation geolocation
-
ipAddress
String ipAddress
-
ipOrganization
String ipOrganization
-
mktCampaign
JourneyCampaign mktCampaign
-
page
JourneyPage page
-
referrer
Referrer referrer
-
searchQuery
String searchQuery
-
totalEventCount
Integer totalEventCount
-
totalPageviewCount
Integer totalPageviewCount
-
traits
Map<String,
CustomEventAttribute> traits -
userAgentString
String userAgentString
-
-
-
Class com.mypurecloud.sdk.v2.model.WebMessagingAttachment
class WebMessagingAttachment extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WebMessagingButtonResponse
class WebMessagingButtonResponse extends Object implements Serializable-
Serialized Fields
-
id
String id
-
payload
String payload
-
text
String text
-
type
WebMessagingButtonResponse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WebMessagingChannel
class WebMessagingChannel extends Object implements Serializable-
Serialized Fields
-
from
WebMessagingRecipient from
-
messageId
String messageId
-
time
Date time
-
to
WebMessagingRecipient to
-
-
-
Class com.mypurecloud.sdk.v2.model.WebMessagingContent
class WebMessagingContent extends Object implements Serializable-
Serialized Fields
-
attachment
WebMessagingAttachment attachment
-
buttonResponse
WebMessagingButtonResponse buttonResponse
-
card
ContentCard card
-
carousel
ContentCarousel carousel
-
contentType
WebMessagingContent.ContentTypeEnum contentType
-
generic
WebMessagingGeneric generic
-
quickReply
WebMessagingQuickReply quickReply
-
-
-
Class com.mypurecloud.sdk.v2.model.WebMessagingEvent
class WebMessagingEvent extends Object implements Serializable-
Serialized Fields
-
coBrowse
WebMessagingEventCoBrowse coBrowse
-
eventType
WebMessagingEvent.EventTypeEnum eventType
-
presence
WebMessagingEventPresence presence
-
-
-
Class com.mypurecloud.sdk.v2.model.WebMessagingEventCoBrowse
class WebMessagingEventCoBrowse extends Object implements Serializable-
Serialized Fields
-
sessionId
String sessionId
-
sessionJoinToken
String sessionJoinToken
-
type
WebMessagingEventCoBrowse.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WebMessagingEventPresence
class WebMessagingEventPresence extends Object implements Serializable-
Serialized Fields
-
type
WebMessagingEventPresence.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WebMessagingGeneric
class WebMessagingGeneric extends Object implements Serializable-
Serialized Fields
-
actions
ContentActions actions
-
components
List<ButtonComponent> components
-
description
String description
-
image
String image
-
title
String title
-
-
-
Class com.mypurecloud.sdk.v2.model.WebMessagingMessage
class WebMessagingMessage extends Object implements Serializable-
Serialized Fields
-
channel
WebMessagingChannel channel
-
content
List<WebMessagingContent> content
-
direction
WebMessagingMessage.DirectionEnum direction
-
events
List<WebMessagingEvent> events
-
id
String id
-
metadata
Map<String,
String> metadata -
originatingEntity
WebMessagingMessage.OriginatingEntityEnum originatingEntity
-
text
String text
-
type
WebMessagingMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WebMessagingMessageEntityList
class WebMessagingMessageEntityList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WebMessagingOfferFields
class WebMessagingOfferFields extends Object implements Serializable-
Serialized Fields
-
architectFlow
AddressableEntityRef architectFlow
-
offerText
String offerText
-
-
-
Class com.mypurecloud.sdk.v2.model.WebMessagingQuickReply
class WebMessagingQuickReply extends Object implements Serializable-
Serialized Fields
-
action
WebMessagingQuickReply.ActionEnum action
-
image
String image
-
payload
String payload
-
text
String text
-
-
-
Class com.mypurecloud.sdk.v2.model.WebMessagingRecipient
class WebMessagingRecipient extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WeekSchedule
class WeekSchedule extends Object implements Serializable-
Serialized Fields
-
agentSchedulesVersion
Integer agentSchedulesVersion
-
description
String description
-
generationResults
WeekScheduleGenerationResult generationResults
-
headcountForecast
HeadcountForecast headcountForecast
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
published
Boolean published
-
selfUri
String selfUri
-
shortTermForecast
ShortTermForecastReference shortTermForecast
-
userSchedules
Map<String,
UserSchedule> userSchedules -
weekDate
String weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WeekScheduleGenerationResult
class WeekScheduleGenerationResult extends Object implements Serializable-
Serialized Fields
-
agentWarningCount
Integer agentWarningCount
-
agentWarnings
List<ScheduleGenerationWarning> agentWarnings
-
failed
Boolean failed
-
runId
String runId
-
-
-
Class com.mypurecloud.sdk.v2.model.WeekScheduleListItemResponse
class WeekScheduleListItemResponse extends Object implements Serializable-
Serialized Fields
-
description
String description
-
generationResults
WeekScheduleGenerationResult generationResults
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
published
Boolean published
-
selfUri
String selfUri
-
shortTermForecast
ShortTermForecastReference shortTermForecast
-
weekDate
String weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WeekScheduleListResponse
class WeekScheduleListResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<WeekScheduleListItemResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.WeekScheduleReference
class WeekScheduleReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WeekScheduleResponse
class WeekScheduleResponse extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
result
WeekSchedule result
-
-
-
Class com.mypurecloud.sdk.v2.model.WeekShiftTradeListResponse
class WeekShiftTradeListResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<WeekShiftTradeResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.WeekShiftTradeMatchesSummaryResponse
class WeekShiftTradeMatchesSummaryResponse extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WeekShiftTradeResponse
class WeekShiftTradeResponse extends Object implements Serializable-
Serialized Fields
-
matchReview
ShiftTradeMatchReviewResponse matchReview
-
trade
ShiftTradeResponse trade
-
-
-
Class com.mypurecloud.sdk.v2.model.WemCoachingUserNotificationTopicCoachingAppointmentReference
class WemCoachingUserNotificationTopicCoachingAppointmentReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WemCoachingUserNotificationTopicCoachingUserNotification
class WemCoachingUserNotificationTopicCoachingUserNotification extends Object implements Serializable-
Serialized Fields
-
actionType
WemCoachingUserNotificationTopicCoachingUserNotification.ActionTypeEnum actionType
-
appointment
WemCoachingUserNotificationTopicCoachingAppointmentReference appointment
-
dateStart
Date dateStart
-
id
String id
-
lengthInMinutes
Integer lengthInMinutes
-
markedAsRead
Boolean markedAsRead
-
name
String name
-
relationship
WemCoachingUserNotificationTopicCoachingUserNotification.RelationshipEnum relationship
-
status
WemCoachingUserNotificationTopicCoachingUserNotification.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmAgent
class WfmAgent extends Object implements Serializable-
Serialized Fields
-
acceptDirectShiftTrades
Boolean acceptDirectShiftTrades
-
id
String id
-
languages
List<LanguageReference> languages
-
metadata
WfmVersionedEntityMetadata metadata
-
queues
List<QueueReference> queues
-
schedulable
Boolean schedulable
-
selfUri
String selfUri
-
skills
List<RoutingSkillReference> skills
-
user
UserReference user
-
workPlan
WorkPlanReference workPlan
-
workPlanRotation
WorkPlanRotationReference workPlanRotation
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmAgentScheduleUpdateTopicAgentScheduleShiftUpdate
class WfmAgentScheduleUpdateTopicAgentScheduleShiftUpdate extends Object implements Serializable-
Serialized Fields
-
shiftStartDates
List<Date> shiftStartDates
-
type
WfmAgentScheduleUpdateTopicAgentScheduleShiftUpdate.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmAgentScheduleUpdateTopicAgentScheduleUpdateNotification
class WfmAgentScheduleUpdateTopicAgentScheduleUpdateNotification extends Object implements Serializable-
Serialized Fields
-
endDate
Date endDate
-
startDate
Date startDate
-
updates
List<WfmAgentScheduleUpdateTopicAgentScheduleShiftUpdate> updates
-
user
WfmAgentScheduleUpdateTopicUserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmAgentScheduleUpdateTopicUserReference
class WfmAgentScheduleUpdateTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuIntradayDataUpdateTopicBuIntradayDataGroup
class WfmBuIntradayDataUpdateTopicBuIntradayDataGroup extends Object implements Serializable-
Serialized Fields
-
forecastDataPerInterval
List<WfmBuIntradayDataUpdateTopicBuIntradayForecastData> forecastDataPerInterval
-
forecastDataSummary
WfmBuIntradayDataUpdateTopicBuIntradayForecastData forecastDataSummary
-
mediaType
WfmBuIntradayDataUpdateTopicBuIntradayDataGroup.MediaTypeEnum mediaType
-
performancePredictionDataPerInterval
List<WfmBuIntradayDataUpdateTopicIntradayPerformancePredictionData> performancePredictionDataPerInterval
-
performancePredictionDataSummary
WfmBuIntradayDataUpdateTopicIntradayPerformancePredictionData performancePredictionDataSummary
-
scheduleDataPerInterval
List<WfmBuIntradayDataUpdateTopicBuIntradayScheduleData> scheduleDataPerInterval
-
scheduleDataSummary
WfmBuIntradayDataUpdateTopicBuIntradayScheduleData scheduleDataSummary
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuIntradayDataUpdateTopicBuIntradayForecastData
class WfmBuIntradayDataUpdateTopicBuIntradayForecastData extends Object implements Serializable-
Serialized Fields
-
averageHandleTimeSeconds
BigDecimal averageHandleTimeSeconds
-
offered
BigDecimal offered
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuIntradayDataUpdateTopicBuIntradayNotification
class WfmBuIntradayDataUpdateTopicBuIntradayNotification extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
WfmBuIntradayDataUpdateTopicBuIntradayResult result
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuIntradayDataUpdateTopicBuIntradayResult
class WfmBuIntradayDataUpdateTopicBuIntradayResult extends Object implements Serializable-
Serialized Fields
-
categories
List<WfmBuIntradayDataUpdateTopicBuIntradayResult.CategoriesEnum> categories
-
endDate
Date endDate
-
intervalLengthMinutes
Integer intervalLengthMinutes
-
intradayDataGroupings
List<WfmBuIntradayDataUpdateTopicBuIntradayDataGroup> intradayDataGroupings
-
noDataReason
String noDataReason
-
schedule
WfmBuIntradayDataUpdateTopicBuScheduleReference schedule
-
shortTermForecast
WfmBuIntradayDataUpdateTopicBuShortTermForecastReference shortTermForecast
-
startDate
Date startDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuIntradayDataUpdateTopicBuIntradayScheduleData
class WfmBuIntradayDataUpdateTopicBuIntradayScheduleData extends Object implements Serializable-
Serialized Fields
-
onQueueTimeSeconds
Integer onQueueTimeSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuIntradayDataUpdateTopicBuScheduleReference
class WfmBuIntradayDataUpdateTopicBuScheduleReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmBuIntradayDataUpdateTopicBuShortTermForecastReference
class WfmBuIntradayDataUpdateTopicBuShortTermForecastReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmBuIntradayDataUpdateTopicIntradayPerformancePredictionData
class WfmBuIntradayDataUpdateTopicIntradayPerformancePredictionData extends Object implements Serializable-
Serialized Fields
-
averageSpeedOfAnswerSeconds
BigDecimal averageSpeedOfAnswerSeconds
-
occupancyPercent
BigDecimal occupancyPercent
-
serviceLevelPercent
BigDecimal serviceLevelPercent
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateNotification
class WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateNotification extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResultListing result
-
status
WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateNotification.StatusEnum status
-
weekDate
Date weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResult
class WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResult extends Object implements Serializable-
Serialized Fields
-
failureReason
WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResult.FailureReasonEnum failureReason
-
id
String id
-
metadata
WfmBulkShiftTradeStateUpdateNotificationTopicWfmVersionedEntityMetadata metadata
-
reviewedBy
WfmBulkShiftTradeStateUpdateNotificationTopicUserReference reviewedBy
-
reviewedDate
Date reviewedDate
-
state
WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResult.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResultListing
class WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResultListing extends Object implements Serializable-
Serialized Fields
-
entities
List<WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResult> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBulkShiftTradeStateUpdateNotificationTopicUserReference
class WfmBulkShiftTradeStateUpdateNotificationTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBulkShiftTradeStateUpdateNotificationTopicWfmVersionedEntityMetadata
class WfmBulkShiftTradeStateUpdateNotificationTopicWfmVersionedEntityMetadata extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
modifiedBy
WfmBulkShiftTradeStateUpdateNotificationTopicUserReference modifiedBy
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleQueryResultTopicBuScheduleSearchResultNotification
class WfmBuScheduleQueryResultTopicBuScheduleSearchResultNotification extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleRunTopicBuScheduleReference
class WfmBuScheduleRunTopicBuScheduleReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleRunTopicBuScheduleRun
class WfmBuScheduleRunTopicBuScheduleRun extends Object implements Serializable-
Serialized Fields
-
id
String id
-
intradayRescheduling
Boolean intradayRescheduling
-
messageCount
Integer messageCount
-
messageSeverityCounts
List<WfmBuScheduleRunTopicSchedulerMessageSeverityCount> messageSeverityCounts
-
percentComplete
BigDecimal percentComplete
-
schedule
WfmBuScheduleRunTopicBuScheduleReference schedule
-
schedulingCanceledBy
WfmBuScheduleRunTopicUserReference schedulingCanceledBy
-
schedulingCompletedTime
String schedulingCompletedTime
-
state
WfmBuScheduleRunTopicBuScheduleRun.StateEnum state
-
weekCount
Integer weekCount
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleRunTopicBuSchedulingRunProgressNotification
class WfmBuScheduleRunTopicBuSchedulingRunProgressNotification extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
WfmBuScheduleRunTopicBuScheduleRun result
-
status
WfmBuScheduleRunTopicBuSchedulingRunProgressNotification.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleRunTopicSchedulerMessageSeverityCount
class WfmBuScheduleRunTopicSchedulerMessageSeverityCount extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
severity
WfmBuScheduleRunTopicSchedulerMessageSeverityCount.SeverityEnum severity
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleRunTopicUserReference
class WfmBuScheduleRunTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleSearchResultTopicBuScheduleSearchResultNotification
class WfmBuScheduleSearchResultTopicBuScheduleSearchResultNotification extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleTopicBuManagementUnitScheduleSummary
class WfmBuScheduleTopicBuManagementUnitScheduleSummary extends Object implements Serializable-
Serialized Fields
-
agentCount
Integer agentCount
-
agents
List<WfmBuScheduleTopicUserReference> agents
-
endDate
Date endDate
-
managementUnit
WfmBuScheduleTopicManagementUnit managementUnit
-
startDate
Date startDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleTopicBuScheduleGenerationResultSummary
class WfmBuScheduleTopicBuScheduleGenerationResultSummary extends Object implements Serializable-
Serialized Fields
-
failed
Boolean failed
-
messageCount
Integer messageCount
-
messageSeverityCounts
List<WfmBuScheduleTopicSchedulerMessageSeverityCount> messageSeverityCounts
-
runId
String runId
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleTopicBuScheduleMetadata
class WfmBuScheduleTopicBuScheduleMetadata extends Object implements Serializable-
Serialized Fields
-
description
String description
-
generationResults
WfmBuScheduleTopicBuScheduleGenerationResultSummary generationResults
-
id
String id
-
managementUnits
List<WfmBuScheduleTopicBuManagementUnitScheduleSummary> managementUnits
-
metadata
WfmBuScheduleTopicWfmVersionedEntityMetadata metadata
-
published
Boolean published
-
shortTermForecast
WfmBuScheduleTopicBuShortTermForecastReference shortTermForecast
-
weekCount
Integer weekCount
-
weekDate
Date weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleTopicBuScheduleNotification
class WfmBuScheduleTopicBuScheduleNotification extends Object implements Serializable-
Serialized Fields
-
eventType
WfmBuScheduleTopicBuScheduleNotification.EventTypeEnum eventType
-
operationId
String operationId
-
result
WfmBuScheduleTopicBuScheduleMetadata result
-
status
WfmBuScheduleTopicBuScheduleNotification.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleTopicBuShortTermForecastReference
class WfmBuScheduleTopicBuShortTermForecastReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleTopicManagementUnit
class WfmBuScheduleTopicManagementUnit extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleTopicSchedulerMessageSeverityCount
class WfmBuScheduleTopicSchedulerMessageSeverityCount extends Object implements Serializable-
Serialized Fields
-
count
Integer count
-
severity
WfmBuScheduleTopicSchedulerMessageSeverityCount.SeverityEnum severity
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleTopicUserReference
class WfmBuScheduleTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuScheduleTopicWfmVersionedEntityMetadata
class WfmBuScheduleTopicWfmVersionedEntityMetadata extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
modifiedBy
WfmBuScheduleTopicUserReference modifiedBy
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastCopyCompleteTopicBuForecastModification
class WfmBuShortTermForecastCopyCompleteTopicBuForecastModification extends Object implements Serializable-
Serialized Fields
-
displayGranularity
String displayGranularity
-
enabled
Boolean enabled
-
endIntervalIndex
Integer endIntervalIndex
-
granularity
String granularity
-
legacyMetric
WfmBuShortTermForecastCopyCompleteTopicBuForecastModification.LegacyMetricEnum legacyMetric
-
metric
WfmBuShortTermForecastCopyCompleteTopicBuForecastModification.MetricEnum metric
-
planningGroupIds
List<String> planningGroupIds
-
startIntervalIndex
Integer startIntervalIndex
-
type
WfmBuShortTermForecastCopyCompleteTopicBuForecastModification.TypeEnum type
-
value
BigDecimal value
-
values
List<WfmBuShortTermForecastCopyCompleteTopicModificationIntervalOffsetValue> values
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastCopyCompleteTopicBuShortTermForecast
class WfmBuShortTermForecastCopyCompleteTopicBuShortTermForecast extends Object implements Serializable-
Serialized Fields
-
canUseForScheduling
Boolean canUseForScheduling
-
creationMethod
WfmBuShortTermForecastCopyCompleteTopicBuShortTermForecast.CreationMethodEnum creationMethod
-
description
String description
-
id
String id
-
legacy
Boolean legacy
-
metadata
WfmBuShortTermForecastCopyCompleteTopicWfmVersionedEntityMetadata metadata
-
modifications
List<WfmBuShortTermForecastCopyCompleteTopicBuForecastModification> modifications
-
planningGroupsVersion
Integer planningGroupsVersion
-
referenceStartDate
Date referenceStartDate
-
sourceDays
List<WfmBuShortTermForecastCopyCompleteTopicForecastSourceDayPointer> sourceDays
-
timeZone
String timeZone
-
weekCount
Integer weekCount
-
weekDate
String weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastCopyCompleteTopicBuShortTermForecastNotification
class WfmBuShortTermForecastCopyCompleteTopicBuShortTermForecastNotification extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
WfmBuShortTermForecastCopyCompleteTopicBuShortTermForecast result
-
status
WfmBuShortTermForecastCopyCompleteTopicBuShortTermForecastNotification.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastCopyCompleteTopicForecastSourceDayPointer
class WfmBuShortTermForecastCopyCompleteTopicForecastSourceDayPointer extends Object implements Serializable-
Serialized Fields
-
dataKey
String dataKey
-
date
String date
-
dayOfWeek
WfmBuShortTermForecastCopyCompleteTopicForecastSourceDayPointer.DayOfWeekEnum dayOfWeek
-
fileName
String fileName
-
weight
Integer weight
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastCopyCompleteTopicModificationIntervalOffsetValue
class WfmBuShortTermForecastCopyCompleteTopicModificationIntervalOffsetValue extends Object implements Serializable-
Serialized Fields
-
intervalIndex
Integer intervalIndex
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastCopyCompleteTopicUserReference
class WfmBuShortTermForecastCopyCompleteTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastCopyCompleteTopicWfmVersionedEntityMetadata
class WfmBuShortTermForecastCopyCompleteTopicWfmVersionedEntityMetadata extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
modifiedBy
WfmBuShortTermForecastCopyCompleteTopicUserReference modifiedBy
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastGenerateProgressTopicBuForecastModification
class WfmBuShortTermForecastGenerateProgressTopicBuForecastModification extends Object implements Serializable-
Serialized Fields
-
displayGranularity
String displayGranularity
-
enabled
Boolean enabled
-
endIntervalIndex
Integer endIntervalIndex
-
granularity
String granularity
-
legacyMetric
WfmBuShortTermForecastGenerateProgressTopicBuForecastModification.LegacyMetricEnum legacyMetric
-
metric
WfmBuShortTermForecastGenerateProgressTopicBuForecastModification.MetricEnum metric
-
planningGroupIds
List<String> planningGroupIds
-
startIntervalIndex
Integer startIntervalIndex
-
type
WfmBuShortTermForecastGenerateProgressTopicBuForecastModification.TypeEnum type
-
value
BigDecimal value
-
values
List<WfmBuShortTermForecastGenerateProgressTopicModificationIntervalOffsetValue> values
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastGenerateProgressTopicBuShortTermForecast
class WfmBuShortTermForecastGenerateProgressTopicBuShortTermForecast extends Object implements Serializable-
Serialized Fields
-
canUseForScheduling
Boolean canUseForScheduling
-
creationMethod
WfmBuShortTermForecastGenerateProgressTopicBuShortTermForecast.CreationMethodEnum creationMethod
-
description
String description
-
id
String id
-
legacy
Boolean legacy
-
metadata
WfmBuShortTermForecastGenerateProgressTopicWfmVersionedEntityMetadata metadata
-
modifications
List<WfmBuShortTermForecastGenerateProgressTopicBuForecastModification> modifications
-
planningGroupsVersion
Integer planningGroupsVersion
-
referenceStartDate
Date referenceStartDate
-
sourceDays
List<WfmBuShortTermForecastGenerateProgressTopicForecastSourceDayPointer> sourceDays
-
timeZone
String timeZone
-
weekCount
Integer weekCount
-
weekDate
String weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastGenerateProgressTopicForecastSourceDayPointer
class WfmBuShortTermForecastGenerateProgressTopicForecastSourceDayPointer extends Object implements Serializable-
Serialized Fields
-
dataKey
String dataKey
-
date
String date
-
dayOfWeek
WfmBuShortTermForecastGenerateProgressTopicForecastSourceDayPointer.DayOfWeekEnum dayOfWeek
-
fileName
String fileName
-
weight
Integer weight
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastGenerateProgressTopicGenerateBuShortTermForecastProgressNotification
class WfmBuShortTermForecastGenerateProgressTopicGenerateBuShortTermForecastProgressNotification extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
progress
Integer progress
-
result
WfmBuShortTermForecastGenerateProgressTopicBuShortTermForecast result
-
status
WfmBuShortTermForecastGenerateProgressTopicGenerateBuShortTermForecastProgressNotification.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastGenerateProgressTopicModificationIntervalOffsetValue
class WfmBuShortTermForecastGenerateProgressTopicModificationIntervalOffsetValue extends Object implements Serializable-
Serialized Fields
-
intervalIndex
Integer intervalIndex
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastGenerateProgressTopicUserReference
class WfmBuShortTermForecastGenerateProgressTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastGenerateProgressTopicWfmVersionedEntityMetadata
class WfmBuShortTermForecastGenerateProgressTopicWfmVersionedEntityMetadata extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
modifiedBy
WfmBuShortTermForecastGenerateProgressTopicUserReference modifiedBy
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastImportCompleteTopicBuForecastModification
class WfmBuShortTermForecastImportCompleteTopicBuForecastModification extends Object implements Serializable-
Serialized Fields
-
displayGranularity
String displayGranularity
-
enabled
Boolean enabled
-
endIntervalIndex
Integer endIntervalIndex
-
granularity
String granularity
-
legacyMetric
WfmBuShortTermForecastImportCompleteTopicBuForecastModification.LegacyMetricEnum legacyMetric
-
metric
WfmBuShortTermForecastImportCompleteTopicBuForecastModification.MetricEnum metric
-
planningGroupIds
List<String> planningGroupIds
-
startIntervalIndex
Integer startIntervalIndex
-
type
WfmBuShortTermForecastImportCompleteTopicBuForecastModification.TypeEnum type
-
value
BigDecimal value
-
values
List<WfmBuShortTermForecastImportCompleteTopicModificationIntervalOffsetValue> values
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastImportCompleteTopicBuShortTermForecast
class WfmBuShortTermForecastImportCompleteTopicBuShortTermForecast extends Object implements Serializable-
Serialized Fields
-
canUseForScheduling
Boolean canUseForScheduling
-
creationMethod
WfmBuShortTermForecastImportCompleteTopicBuShortTermForecast.CreationMethodEnum creationMethod
-
description
String description
-
id
String id
-
legacy
Boolean legacy
-
metadata
WfmBuShortTermForecastImportCompleteTopicWfmVersionedEntityMetadata metadata
-
modifications
List<WfmBuShortTermForecastImportCompleteTopicBuForecastModification> modifications
-
planningGroupsVersion
Integer planningGroupsVersion
-
referenceStartDate
Date referenceStartDate
-
sourceDays
List<WfmBuShortTermForecastImportCompleteTopicForecastSourceDayPointer> sourceDays
-
timeZone
String timeZone
-
weekCount
Integer weekCount
-
weekDate
String weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastImportCompleteTopicBuShortTermForecastNotification
class WfmBuShortTermForecastImportCompleteTopicBuShortTermForecastNotification extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
WfmBuShortTermForecastImportCompleteTopicBuShortTermForecast result
-
status
WfmBuShortTermForecastImportCompleteTopicBuShortTermForecastNotification.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastImportCompleteTopicForecastSourceDayPointer
class WfmBuShortTermForecastImportCompleteTopicForecastSourceDayPointer extends Object implements Serializable-
Serialized Fields
-
dataKey
String dataKey
-
date
String date
-
dayOfWeek
WfmBuShortTermForecastImportCompleteTopicForecastSourceDayPointer.DayOfWeekEnum dayOfWeek
-
fileName
String fileName
-
weight
Integer weight
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastImportCompleteTopicModificationIntervalOffsetValue
class WfmBuShortTermForecastImportCompleteTopicModificationIntervalOffsetValue extends Object implements Serializable-
Serialized Fields
-
intervalIndex
Integer intervalIndex
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastImportCompleteTopicUserReference
class WfmBuShortTermForecastImportCompleteTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastImportCompleteTopicWfmVersionedEntityMetadata
class WfmBuShortTermForecastImportCompleteTopicWfmVersionedEntityMetadata extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
modifiedBy
WfmBuShortTermForecastImportCompleteTopicUserReference modifiedBy
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastUpdateCompleteTopicBuForecastModification
class WfmBuShortTermForecastUpdateCompleteTopicBuForecastModification extends Object implements Serializable-
Serialized Fields
-
displayGranularity
String displayGranularity
-
enabled
Boolean enabled
-
endIntervalIndex
Integer endIntervalIndex
-
granularity
String granularity
-
legacyMetric
WfmBuShortTermForecastUpdateCompleteTopicBuForecastModification.LegacyMetricEnum legacyMetric
-
metric
WfmBuShortTermForecastUpdateCompleteTopicBuForecastModification.MetricEnum metric
-
planningGroupIds
List<String> planningGroupIds
-
startIntervalIndex
Integer startIntervalIndex
-
type
WfmBuShortTermForecastUpdateCompleteTopicBuForecastModification.TypeEnum type
-
value
BigDecimal value
-
values
List<WfmBuShortTermForecastUpdateCompleteTopicModificationIntervalOffsetValue> values
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastUpdateCompleteTopicBuShortTermForecast
class WfmBuShortTermForecastUpdateCompleteTopicBuShortTermForecast extends Object implements Serializable-
Serialized Fields
-
canUseForScheduling
Boolean canUseForScheduling
-
creationMethod
WfmBuShortTermForecastUpdateCompleteTopicBuShortTermForecast.CreationMethodEnum creationMethod
-
description
String description
-
id
String id
-
legacy
Boolean legacy
-
metadata
WfmBuShortTermForecastUpdateCompleteTopicWfmVersionedEntityMetadata metadata
-
modifications
List<WfmBuShortTermForecastUpdateCompleteTopicBuForecastModification> modifications
-
planningGroupsVersion
Integer planningGroupsVersion
-
referenceStartDate
Date referenceStartDate
-
sourceDays
List<WfmBuShortTermForecastUpdateCompleteTopicForecastSourceDayPointer> sourceDays
-
timeZone
String timeZone
-
weekCount
Integer weekCount
-
weekDate
String weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastUpdateCompleteTopicBuShortTermForecastNotification
class WfmBuShortTermForecastUpdateCompleteTopicBuShortTermForecastNotification extends Object implements Serializable-
Serialized Fields
-
operationId
String operationId
-
result
WfmBuShortTermForecastUpdateCompleteTopicBuShortTermForecast result
-
status
WfmBuShortTermForecastUpdateCompleteTopicBuShortTermForecastNotification.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastUpdateCompleteTopicForecastSourceDayPointer
class WfmBuShortTermForecastUpdateCompleteTopicForecastSourceDayPointer extends Object implements Serializable-
Serialized Fields
-
dataKey
String dataKey
-
date
String date
-
dayOfWeek
WfmBuShortTermForecastUpdateCompleteTopicForecastSourceDayPointer.DayOfWeekEnum dayOfWeek
-
fileName
String fileName
-
weight
Integer weight
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastUpdateCompleteTopicModificationIntervalOffsetValue
class WfmBuShortTermForecastUpdateCompleteTopicModificationIntervalOffsetValue extends Object implements Serializable-
Serialized Fields
-
intervalIndex
Integer intervalIndex
-
value
BigDecimal value
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastUpdateCompleteTopicUserReference
class WfmBuShortTermForecastUpdateCompleteTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBuShortTermForecastUpdateCompleteTopicWfmVersionedEntityMetadata
class WfmBuShortTermForecastUpdateCompleteTopicWfmVersionedEntityMetadata extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
modifiedBy
WfmBuShortTermForecastUpdateCompleteTopicUserReference modifiedBy
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmBusinessUnitReference
class WfmBusinessUnitReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmForecastModificationIntervalOffsetValue
class WfmForecastModificationIntervalOffsetValue extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceBulkCalculationsCompleteTopicWfmHistoricalAdherenceBulkCalculationsCompleteNotification
class WfmHistoricalAdherenceBulkCalculationsCompleteTopicWfmHistoricalAdherenceBulkCalculationsCompleteNotification extends Object implements Serializable-
Serialized Fields
-
downloadUrls
List<String> downloadUrls
-
id
String id
-
queryState
WfmHistoricalAdherenceBulkCalculationsCompleteTopicWfmHistoricalAdherenceBulkCalculationsCompleteNotification.QueryStateEnum queryState
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceBulkItem
class WfmHistoricalAdherenceBulkItem extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceBulkJobReference
class WfmHistoricalAdherenceBulkJobReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
selfUri
String selfUri
-
status
WfmHistoricalAdherenceBulkJobReference.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceBulkQuery
class WfmHistoricalAdherenceBulkQuery extends Object implements Serializable-
Serialized Fields
-
items
List<WfmHistoricalAdherenceBulkItem> items
-
timeZone
String timeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceBulkResponse
class WfmHistoricalAdherenceBulkResponse extends Object implements Serializable-
Serialized Fields
-
downloadResult
WfmHistoricalAdherenceBulkResult downloadResult
-
downloadUrls
List<String> downloadUrls
-
job
WfmHistoricalAdherenceBulkJobReference job
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceBulkResult
class WfmHistoricalAdherenceBulkResult extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceBulkUserDayMetrics
class WfmHistoricalAdherenceBulkUserDayMetrics extends Object implements Serializable-
Serialized Fields
-
actualLengthSeconds
Integer actualLengthSeconds
-
adherencePercentage
Double adherencePercentage
-
adherenceScheduleSeconds
Integer adherenceScheduleSeconds
-
conformanceActualSeconds
Integer conformanceActualSeconds
-
conformancePercentage
Double conformancePercentage
-
conformanceScheduleSeconds
Integer conformanceScheduleSeconds
-
dayStartOffsetSeconds
Integer dayStartOffsetSeconds
-
exceptionCount
Integer exceptionCount
-
exceptionDurationSeconds
Integer exceptionDurationSeconds
-
impactSeconds
Integer impactSeconds
-
scheduleLengthSeconds
Integer scheduleLengthSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceBulkUserResult
class WfmHistoricalAdherenceBulkUserResult extends Object implements Serializable-
Serialized Fields
-
adherencePercentage
Double adherencePercentage
-
conformancePercentage
Double conformancePercentage
-
dayMetrics
List<WfmHistoricalAdherenceBulkUserDayMetrics> dayMetrics
-
exceptionInfo
List<HistoricalAdherenceExceptionInfo> exceptionInfo
-
impact
WfmHistoricalAdherenceBulkUserResult.ImpactEnum impact
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceCalculationsCompleteTopicWfmHistoricalAdherenceCalculationsCompleteNotice
class WfmHistoricalAdherenceCalculationsCompleteTopicWfmHistoricalAdherenceCalculationsCompleteNotice extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
downloadUrls
List<String> downloadUrls
-
id
String id
-
queryState
WfmHistoricalAdherenceCalculationsCompleteTopicWfmHistoricalAdherenceCalculationsCompleteNotice.QueryStateEnum queryState
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceQuery
class WfmHistoricalAdherenceQuery extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceQueryForTeams
class WfmHistoricalAdherenceQueryForTeams extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceQueryForUsers
class WfmHistoricalAdherenceQueryForUsers extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceResponse
class WfmHistoricalAdherenceResponse extends Object implements Serializable-
Serialized Fields
-
downloadResult
WfmHistoricalAdherenceResultWrapper downloadResult
-
downloadUrl
String downloadUrl
-
downloadUrls
List<String> downloadUrls
-
id
String id
-
queryState
WfmHistoricalAdherenceResponse.QueryStateEnum queryState
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceResultWrapper
class WfmHistoricalAdherenceResultWrapper extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmHistoricalDataUploadPurgeRequestStatusTopicHistoricalDataUploadPurgeRequestUpdate
class WfmHistoricalDataUploadPurgeRequestStatusTopicHistoricalDataUploadPurgeRequestUpdate extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalDataUploadRequestStatusTopicHistoricalDataUploadRequestUpdate
class WfmHistoricalDataUploadRequestStatusTopicHistoricalDataUploadRequestUpdate extends Object implements Serializable-
Serialized Fields
-
active
Boolean active
-
dateCreated
Date dateCreated
-
dateImportEnded
Date dateImportEnded
-
dateImportStarted
Date dateImportStarted
-
dateModified
Date dateModified
-
error
String error
-
requestId
String requestId
-
status
WfmHistoricalDataUploadRequestStatusTopicHistoricalDataUploadRequestUpdate.StatusEnum status
-
type
WfmHistoricalDataUploadRequestStatusTopicHistoricalDataUploadRequestUpdate.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalShrinkageCalculationsCompleteTopicHistoricalShrinkageCalculationsCompleteNotification
class WfmHistoricalShrinkageCalculationsCompleteTopicHistoricalShrinkageCalculationsCompleteNotification extends Object implements Serializable-
Serialized Fields
-
downloadUrls
List<String> downloadUrls
-
operationId
String operationId
-
state
WfmHistoricalShrinkageCalculationsCompleteTopicHistoricalShrinkageCalculationsCompleteNotification.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalShrinkageRequest
class WfmHistoricalShrinkageRequest extends Object implements Serializable-
Serialized Fields
-
endDate
Date endDate
-
granularity
WfmHistoricalShrinkageRequest.GranularityEnum granularity
-
startDate
Date startDate
-
timeZone
String timeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalShrinkageResponse
class WfmHistoricalShrinkageResponse extends Object implements Serializable-
Serialized Fields
-
downloadResult
HistoricalShrinkageResultListing downloadResult
-
downloadUrls
List<String> downloadUrls
-
operationId
String operationId
-
state
WfmHistoricalShrinkageResponse.StateEnum state
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmHistoricalShrinkageTeamsRequest
class WfmHistoricalShrinkageTeamsRequest extends Object implements Serializable-
Serialized Fields
-
endDate
Date endDate
-
granularity
WfmHistoricalShrinkageTeamsRequest.GranularityEnum granularity
-
startDate
Date startDate
-
timeZone
String timeZone
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmIntegrationsHrisTimeOffTypesJobTopicErrorBody
class WfmIntegrationsHrisTimeOffTypesJobTopicErrorBody extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmIntegrationsHrisTimeOffTypesJobTopicHrisTimeOffType
class WfmIntegrationsHrisTimeOffTypesJobTopicHrisTimeOffType extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmIntegrationsHrisTimeOffTypesJobTopicHrisTimeOffTypesJobNotification
class WfmIntegrationsHrisTimeOffTypesJobTopicHrisTimeOffTypesJobNotification extends Object implements Serializable-
Serialized Fields
-
entities
List<WfmIntegrationsHrisTimeOffTypesJobTopicHrisTimeOffType> entities
-
error
WfmIntegrationsHrisTimeOffTypesJobTopicErrorBody error
-
id
String id
-
status
WfmIntegrationsHrisTimeOffTypesJobTopicHrisTimeOffTypesJobNotification.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmIntradayDataUpdateTopicIntradayDataGroup
class WfmIntradayDataUpdateTopicIntradayDataGroup extends Object implements Serializable-
Serialized Fields
-
forecastDataPerInterval
List<WfmIntradayDataUpdateTopicIntradayForecastData> forecastDataPerInterval
-
historicalAgentDataPerInterval
List<WfmIntradayDataUpdateTopicIntradayHistoricalAgentData> historicalAgentDataPerInterval
-
historicalQueueDataPerInterval
List<WfmIntradayDataUpdateTopicIntradayHistoricalQueueData> historicalQueueDataPerInterval
-
mediaType
WfmIntradayDataUpdateTopicIntradayDataGroup.MediaTypeEnum mediaType
-
performancePredictionAgentDataPerInterval
List<WfmIntradayDataUpdateTopicIntradayPerformancePredictionAgentData> performancePredictionAgentDataPerInterval
-
performancePredictionQueueDataPerInterval
List<WfmIntradayDataUpdateTopicIntradayPerformancePredictionQueueData> performancePredictionQueueDataPerInterval
-
scheduleDataPerInterval
List<WfmIntradayDataUpdateTopicIntradayScheduleData> scheduleDataPerInterval
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmIntradayDataUpdateTopicIntradayDataUpdate
class WfmIntradayDataUpdateTopicIntradayDataUpdate extends Object implements Serializable-
Serialized Fields
-
endDate
Date endDate
-
intervalLengthMinutes
Integer intervalLengthMinutes
-
intradayDataGroupings
List<WfmIntradayDataUpdateTopicIntradayDataGroup> intradayDataGroupings
-
metrics
List<WfmIntradayDataUpdateTopicIntradayMetric> metrics
-
numberOfIntervals
Integer numberOfIntervals
-
queueIds
List<String> queueIds
-
startDate
Date startDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmIntradayDataUpdateTopicIntradayForecastData
class WfmIntradayDataUpdateTopicIntradayForecastData extends Object implements Serializable-
Serialized Fields
-
averageAfterCallWorkSeconds
BigDecimal averageAfterCallWorkSeconds
-
averageTalkTimeSeconds
BigDecimal averageTalkTimeSeconds
-
offered
BigDecimal offered
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmIntradayDataUpdateTopicIntradayHistoricalAgentData
class WfmIntradayDataUpdateTopicIntradayHistoricalAgentData extends Object implements Serializable-
Serialized Fields
-
interactingTimeSeconds
BigDecimal interactingTimeSeconds
-
onQueueTimeSeconds
BigDecimal onQueueTimeSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmIntradayDataUpdateTopicIntradayHistoricalQueueData
class WfmIntradayDataUpdateTopicIntradayHistoricalQueueData extends Object implements Serializable-
Serialized Fields
-
abandoned
Integer abandoned
-
answered
Integer answered
-
averageAfterCallWorkSeconds
BigDecimal averageAfterCallWorkSeconds
-
averageSpeedOfAnswerSeconds
BigDecimal averageSpeedOfAnswerSeconds
-
averageTalkTimeSeconds
BigDecimal averageTalkTimeSeconds
-
completed
Integer completed
-
offered
Integer offered
-
serviceLevelPercent
BigDecimal serviceLevelPercent
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmIntradayDataUpdateTopicIntradayMetric
class WfmIntradayDataUpdateTopicIntradayMetric extends Object implements Serializable-
Serialized Fields
-
category
WfmIntradayDataUpdateTopicIntradayMetric.CategoryEnum category
-
version
String version
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmIntradayDataUpdateTopicIntradayPerformancePredictionAgentData
class WfmIntradayDataUpdateTopicIntradayPerformancePredictionAgentData extends Object implements Serializable-
Serialized Fields
-
interactingTimeSeconds
BigDecimal interactingTimeSeconds
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmIntradayDataUpdateTopicIntradayPerformancePredictionQueueData
class WfmIntradayDataUpdateTopicIntradayPerformancePredictionQueueData extends Object implements Serializable-
Serialized Fields
-
averageSpeedOfAnswerSeconds
BigDecimal averageSpeedOfAnswerSeconds
-
numberOfInteractions
BigDecimal numberOfInteractions
-
serviceLevelPercent
BigDecimal serviceLevelPercent
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmIntradayDataUpdateTopicIntradayScheduleData
class WfmIntradayDataUpdateTopicIntradayScheduleData extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmIntradayPlanningGroupListing
class WfmIntradayPlanningGroupListing extends Object implements Serializable-
Serialized Fields
-
entities
List<ForecastPlanningGroupResponse> entities
-
noDataReason
WfmIntradayPlanningGroupListing.NoDataReasonEnum noDataReason
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmMoveAgentsCompleteTopicManagementUnit
class WfmMoveAgentsCompleteTopicManagementUnit extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmMoveAgentsCompleteTopicUserReference
class WfmMoveAgentsCompleteTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmMoveAgentsCompleteTopicWfmMoveAgentData
class WfmMoveAgentsCompleteTopicWfmMoveAgentData extends Object implements Serializable-
Serialized Fields
-
result
WfmMoveAgentsCompleteTopicWfmMoveAgentData.ResultEnum result
-
user
WfmMoveAgentsCompleteTopicUserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmMoveAgentsCompleteTopicWfmMoveAgentsComplete
class WfmMoveAgentsCompleteTopicWfmMoveAgentsComplete extends Object implements Serializable-
Serialized Fields
-
destinationManagementUnit
WfmMoveAgentsCompleteTopicManagementUnit destinationManagementUnit
-
requestingUser
WfmMoveAgentsCompleteTopicUserReference requestingUser
-
results
List<WfmMoveAgentsCompleteTopicWfmMoveAgentData> results
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmMoveManagementUnitTopicBusinessUnit
class WfmMoveManagementUnitTopicBusinessUnit extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmMoveManagementUnitTopicMoveManagementUnitNotification
class WfmMoveManagementUnitTopicMoveManagementUnitNotification extends Object implements Serializable-
Serialized Fields
-
businessUnit
WfmMoveManagementUnitTopicBusinessUnit businessUnit
-
status
WfmMoveManagementUnitTopicMoveManagementUnitNotification.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmProcessUploadRequest
class WfmProcessUploadRequest extends Object implements Serializable-
Serialized Fields
-
uploadKey
String uploadKey
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmScheduleActivity
class WfmScheduleActivity extends Object implements Serializable-
Serialized Fields
-
activities
List<ScheduleActivity> activities
-
fullDayTimeOffMarkers
List<FullDayTimeOffMarker> fullDayTimeOffMarkers
-
userReference
UserReference userReference
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmScheduleReference
class WfmScheduleReference extends Object implements Serializable-
Serialized Fields
-
businessUnit
WfmBusinessUnitReference businessUnit
-
id
String id
-
selfUri
String selfUri
-
weekDate
LocalDate weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmScheduleTopicWfmScheduleNotification
class WfmScheduleTopicWfmScheduleNotification extends Object implements Serializable-
Serialized Fields
-
downloadUrl
String downloadUrl
-
eventType
WfmScheduleTopicWfmScheduleNotification.EventTypeEnum eventType
-
operationId
String operationId
-
percentComplete
Integer percentComplete
-
status
WfmScheduleTopicWfmScheduleNotification.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmServiceGoalImpact
class WfmServiceGoalImpact extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmServiceGoalImpactSettings
class WfmServiceGoalImpactSettings extends Object implements Serializable-
Serialized Fields
-
abandonRate
WfmServiceGoalImpact abandonRate
-
averageSpeedOfAnswer
WfmServiceGoalImpact averageSpeedOfAnswer
-
serviceLevel
WfmServiceGoalImpact serviceLevel
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmTimeOffBalanceJobTopicErrorBody
class WfmTimeOffBalanceJobTopicErrorBody extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmTimeOffBalanceJobTopicTimeOffBalance
class WfmTimeOffBalanceJobTopicTimeOffBalance extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmTimeOffBalanceJobTopicTimeOffBalanceJobNotification
class WfmTimeOffBalanceJobTopicTimeOffBalanceJobNotification extends Object implements Serializable-
Serialized Fields
-
entities
List<WfmTimeOffBalanceJobTopicTimeOffBalance> entities
-
error
WfmTimeOffBalanceJobTopicErrorBody error
-
id
String id
-
status
WfmTimeOffBalanceJobTopicTimeOffBalanceJobNotification.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmTimeOffRequestUpdateTopicTimeOffRequestUpdate
class WfmTimeOffRequestUpdateTopicTimeOffRequestUpdate extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
dailyDurationMinutes
Integer dailyDurationMinutes
-
fullDayManagementUnitDates
List<String> fullDayManagementUnitDates
-
id
String id
-
isFullDayRequest
Boolean isFullDayRequest
-
markedAsRead
Boolean markedAsRead
-
modifiedBy
String modifiedBy
-
modifiedDate
String modifiedDate
-
notes
String notes
-
paid
Boolean paid
-
partialDayStartDateTimes
List<String> partialDayStartDateTimes
-
reviewedBy
String reviewedBy
-
reviewedDate
String reviewedDate
-
status
WfmTimeOffRequestUpdateTopicTimeOffRequestUpdate.StatusEnum status
-
submittedBy
String submittedBy
-
submittedDate
String submittedDate
-
substatus
WfmTimeOffRequestUpdateTopicTimeOffRequestUpdate.SubstatusEnum substatus
-
user
WfmTimeOffRequestUpdateTopicUserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmTimeOffRequestUpdateTopicUserReference
class WfmTimeOffRequestUpdateTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUpdateAgentDetailsTopicWfmUpdateAgentDetailsComplete
class WfmUpdateAgentDetailsTopicWfmUpdateAgentDetailsComplete extends Object implements Serializable-
Serialized Fields
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserEntityListing
class WfmUserEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmUserNotification
class WfmUserNotification extends Object implements Serializable-
Serialized Fields
-
adherenceExplanation
AdherenceExplanationNotification adherenceExplanation
-
agentNotification
Boolean agentNotification
-
id
String id
-
markedAsRead
Boolean markedAsRead
-
mutableGroupId
String mutableGroupId
-
otherNotificationIdsInGroup
List<String> otherNotificationIdsInGroup
-
shiftTrade
ShiftTradeNotification shiftTrade
-
timeOffRequest
TimeOffRequestNotification timeOffRequest
-
timestamp
Date timestamp
-
type
WfmUserNotification.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserNotificationTopicAdherenceExplanationNotification
class WfmUserNotificationTopicAdherenceExplanationNotification extends Object implements Serializable-
Serialized Fields
-
agent
WfmUserNotificationTopicUserReference agent
-
businessUnit
WfmUserNotificationTopicBusinessUnit businessUnit
-
id
String id
-
lengthMinutes
Integer lengthMinutes
-
managementUnit
WfmUserNotificationTopicManagementUnit managementUnit
-
notes
String notes
-
startDate
Date startDate
-
status
WfmUserNotificationTopicAdherenceExplanationNotification.StatusEnum status
-
type
WfmUserNotificationTopicAdherenceExplanationNotification.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserNotificationTopicBusinessUnit
class WfmUserNotificationTopicBusinessUnit extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserNotificationTopicManagementUnit
class WfmUserNotificationTopicManagementUnit extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserNotificationTopicShiftTradeNotification
class WfmUserNotificationTopicShiftTradeNotification extends Object implements Serializable-
Serialized Fields
-
initiatingShiftDate
Date initiatingShiftDate
-
initiatingUser
WfmUserNotificationTopicUserReference initiatingUser
-
newState
WfmUserNotificationTopicShiftTradeNotification.NewStateEnum newState
-
oneSided
Boolean oneSided
-
receivingShiftDate
Date receivingShiftDate
-
receivingUser
WfmUserNotificationTopicUserReference receivingUser
-
tradeId
String tradeId
-
weekDate
String weekDate
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserNotificationTopicTimeOffRequestNotification
class WfmUserNotificationTopicTimeOffRequestNotification extends Object implements Serializable-
Serialized Fields
-
fullDayManagementUnitDates
List<String> fullDayManagementUnitDates
-
isFullDayRequest
Boolean isFullDayRequest
-
partialDayStartDateTimes
List<Date> partialDayStartDateTimes
-
status
WfmUserNotificationTopicTimeOffRequestNotification.StatusEnum status
-
timeOffRequestId
String timeOffRequestId
-
user
WfmUserNotificationTopicUserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserNotificationTopicUserReference
class WfmUserNotificationTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserNotificationTopicWfmUserNotification
class WfmUserNotificationTopicWfmUserNotification extends Object implements Serializable-
Serialized Fields
-
adherenceExplanation
WfmUserNotificationTopicAdherenceExplanationNotification adherenceExplanation
-
agentNotification
Boolean agentNotification
-
id
String id
-
markedAsRead
Boolean markedAsRead
-
mutableGroupId
String mutableGroupId
-
otherNotificationIdsInGroup
List<String> otherNotificationIdsInGroup
-
shiftTrade
WfmUserNotificationTopicShiftTradeNotification shiftTrade
-
timeOffRequest
WfmUserNotificationTopicTimeOffRequestNotification timeOffRequest
-
timestamp
Date timestamp
-
type
WfmUserNotificationTopicWfmUserNotification.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedMuTopicActivityCodeReference
class WfmUserScheduleAdherenceUpdatedMuTopicActivityCodeReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
secondaryPresences
List<WfmUserScheduleAdherenceUpdatedMuTopicSecondaryPresenceReference> secondaryPresences
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedMuTopicQueueReference
class WfmUserScheduleAdherenceUpdatedMuTopicQueueReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedMuTopicRealTimeAdherenceExplanation
class WfmUserScheduleAdherenceUpdatedMuTopicRealTimeAdherenceExplanation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
lengthMinutes
Integer lengthMinutes
-
startDate
Date startDate
-
status
WfmUserScheduleAdherenceUpdatedMuTopicRealTimeAdherenceExplanation.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedMuTopicSecondaryPresenceReference
class WfmUserScheduleAdherenceUpdatedMuTopicSecondaryPresenceReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedMuTopicUriReference
class WfmUserScheduleAdherenceUpdatedMuTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedMuTopicUserReference
class WfmUserScheduleAdherenceUpdatedMuTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedMuTopicUserScheduleAdherenceUpdate
class WfmUserScheduleAdherenceUpdatedMuTopicUserScheduleAdherenceUpdate extends Object implements Serializable-
Serialized Fields
-
activeQueues
List<WfmUserScheduleAdherenceUpdatedMuTopicQueueReference> activeQueues
-
activeQueuesModifiedTime
Date activeQueuesModifiedTime
-
actualActivityCategory
String actualActivityCategory
-
adherenceChangeTime
Date adherenceChangeTime
-
adherenceExplanation
WfmUserScheduleAdherenceUpdatedMuTopicRealTimeAdherenceExplanation adherenceExplanation
-
adherenceState
WfmUserScheduleAdherenceUpdatedMuTopicUserScheduleAdherenceUpdate.AdherenceStateEnum adherenceState
-
impact
String impact
-
isOutOfOffice
Boolean isOutOfOffice
-
managementUnitId
String managementUnitId
-
organizationSecondaryPresenceId
String organizationSecondaryPresenceId
-
presenceUpdateTime
Date presenceUpdateTime
-
removedFromManagementUnit
Boolean removedFromManagementUnit
-
routingStatus
WfmUserScheduleAdherenceUpdatedMuTopicUserScheduleAdherenceUpdate.RoutingStatusEnum routingStatus
-
scheduledActivityCategory
String scheduledActivityCategory
-
scheduledActivityCode
WfmUserScheduleAdherenceUpdatedMuTopicActivityCodeReference scheduledActivityCode
-
systemPresence
String systemPresence
-
team
WfmUserScheduleAdherenceUpdatedMuTopicUriReference team
-
user
WfmUserScheduleAdherenceUpdatedMuTopicUserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReference
class WfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
secondaryPresences
List<WfmUserScheduleAdherenceUpdatedTeamTopicSecondaryPresenceReference> secondaryPresences
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTeamTopicQueueReference
class WfmUserScheduleAdherenceUpdatedTeamTopicQueueReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTeamTopicRealTimeAdherenceExplanation
class WfmUserScheduleAdherenceUpdatedTeamTopicRealTimeAdherenceExplanation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
lengthMinutes
Integer lengthMinutes
-
startDate
Date startDate
-
status
WfmUserScheduleAdherenceUpdatedTeamTopicRealTimeAdherenceExplanation.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTeamTopicSecondaryPresenceReference
class WfmUserScheduleAdherenceUpdatedTeamTopicSecondaryPresenceReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTeamTopicUriReference
class WfmUserScheduleAdherenceUpdatedTeamTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTeamTopicUserReference
class WfmUserScheduleAdherenceUpdatedTeamTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTeamTopicUserScheduleAdherenceUpdate
class WfmUserScheduleAdherenceUpdatedTeamTopicUserScheduleAdherenceUpdate extends Object implements Serializable-
Serialized Fields
-
activeQueues
List<WfmUserScheduleAdherenceUpdatedTeamTopicQueueReference> activeQueues
-
activeQueuesModifiedTime
Date activeQueuesModifiedTime
-
actualActivityCategory
String actualActivityCategory
-
adherenceChangeTime
Date adherenceChangeTime
-
adherenceExplanation
WfmUserScheduleAdherenceUpdatedTeamTopicRealTimeAdherenceExplanation adherenceExplanation
-
adherenceState
WfmUserScheduleAdherenceUpdatedTeamTopicUserScheduleAdherenceUpdate.AdherenceStateEnum adherenceState
-
impact
String impact
-
isOutOfOffice
Boolean isOutOfOffice
-
managementUnitId
String managementUnitId
-
organizationSecondaryPresenceId
String organizationSecondaryPresenceId
-
presenceUpdateTime
Date presenceUpdateTime
-
removedFromManagementUnit
Boolean removedFromManagementUnit
-
routingStatus
WfmUserScheduleAdherenceUpdatedTeamTopicUserScheduleAdherenceUpdate.RoutingStatusEnum routingStatus
-
scheduledActivityCategory
String scheduledActivityCategory
-
scheduledActivityCode
WfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReference scheduledActivityCode
-
systemPresence
String systemPresence
-
team
WfmUserScheduleAdherenceUpdatedTeamTopicUriReference team
-
user
WfmUserScheduleAdherenceUpdatedTeamTopicUserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTopicActivityCodeReference
class WfmUserScheduleAdherenceUpdatedTopicActivityCodeReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
secondaryPresences
List<WfmUserScheduleAdherenceUpdatedTopicSecondaryPresenceReference> secondaryPresences
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTopicQueueReference
class WfmUserScheduleAdherenceUpdatedTopicQueueReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTopicRealTimeAdherenceExplanation
class WfmUserScheduleAdherenceUpdatedTopicRealTimeAdherenceExplanation extends Object implements Serializable-
Serialized Fields
-
id
String id
-
lengthMinutes
Integer lengthMinutes
-
startDate
Date startDate
-
status
WfmUserScheduleAdherenceUpdatedTopicRealTimeAdherenceExplanation.StatusEnum status
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTopicSecondaryPresenceReference
class WfmUserScheduleAdherenceUpdatedTopicSecondaryPresenceReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTopicUriReference
class WfmUserScheduleAdherenceUpdatedTopicUriReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTopicUserReference
class WfmUserScheduleAdherenceUpdatedTopicUserReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmUserScheduleAdherenceUpdatedTopicUserScheduleAdherenceUpdate
class WfmUserScheduleAdherenceUpdatedTopicUserScheduleAdherenceUpdate extends Object implements Serializable-
Serialized Fields
-
activeQueues
List<WfmUserScheduleAdherenceUpdatedTopicQueueReference> activeQueues
-
activeQueuesModifiedTime
Date activeQueuesModifiedTime
-
actualActivityCategory
String actualActivityCategory
-
adherenceChangeTime
Date adherenceChangeTime
-
adherenceExplanation
WfmUserScheduleAdherenceUpdatedTopicRealTimeAdherenceExplanation adherenceExplanation
-
adherenceState
WfmUserScheduleAdherenceUpdatedTopicUserScheduleAdherenceUpdate.AdherenceStateEnum adherenceState
-
impact
String impact
-
isOutOfOffice
Boolean isOutOfOffice
-
managementUnitId
String managementUnitId
-
organizationSecondaryPresenceId
String organizationSecondaryPresenceId
-
presenceUpdateTime
Date presenceUpdateTime
-
removedFromManagementUnit
Boolean removedFromManagementUnit
-
routingStatus
WfmUserScheduleAdherenceUpdatedTopicUserScheduleAdherenceUpdate.RoutingStatusEnum routingStatus
-
scheduledActivityCategory
String scheduledActivityCategory
-
scheduledActivityCode
WfmUserScheduleAdherenceUpdatedTopicActivityCodeReference scheduledActivityCode
-
systemPresence
String systemPresence
-
team
WfmUserScheduleAdherenceUpdatedTopicUriReference team
-
user
WfmUserScheduleAdherenceUpdatedTopicUserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.WfmVersionedEntityMetadata
class WfmVersionedEntityMetadata extends Object implements Serializable-
Serialized Fields
-
createdBy
UserReference createdBy
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
modifiedBy
UserReference modifiedBy
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.WhatsAppAvailablePhoneNumberDetails
class WhatsAppAvailablePhoneNumberDetails extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WhatsAppAvailablePhoneNumberDetailsListing
class WhatsAppAvailablePhoneNumberDetailsListing extends Object implements Serializable-
Serialized Fields
-
entities
List<WhatsAppAvailablePhoneNumberDetails> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.WhatsAppDefinition
class WhatsAppDefinition extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WhatsAppId
class WhatsAppId extends Object implements Serializable-
Serialized Fields
-
displayName
String displayName
-
phoneNumber
PhoneNumber phoneNumber
-
-
-
Class com.mypurecloud.sdk.v2.model.WhatsAppIntegration
class WhatsAppIntegration extends Object implements Serializable-
Serialized Fields
-
activationErrorInfo
ErrorBody activationErrorInfo
-
activationStatusCode
WhatsAppIntegration.ActivationStatusCodeEnum activationStatusCode
-
availablePhoneNumbers
WhatsAppAvailablePhoneNumberDetailsListing availablePhoneNumbers
-
createdBy
DomainEntityRef createdBy
-
createError
ErrorBody createError
-
createStatus
WhatsAppIntegration.CreateStatusEnum createStatus
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
id
String id
-
messagingSetting
MessagingSettingReference messagingSetting
-
modifiedBy
DomainEntityRef modifiedBy
-
name
String name
-
phoneNumber
String phoneNumber
-
recipient
DomainEntityRef recipient
-
selfUri
String selfUri
-
status
WhatsAppIntegration.StatusEnum status
-
supportedContent
SupportedContentReference supportedContent
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.WhatsAppIntegrationEntityListing
class WhatsAppIntegrationEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WhatsAppIntegrationRequest
class WhatsAppIntegrationRequest extends Object implements Serializable-
Serialized Fields
-
id
String id
-
messagingSetting
MessagingSettingRequestReference messagingSetting
-
name
String name
-
phoneNumber
String phoneNumber
-
selfUri
String selfUri
-
supportedContent
SupportedContentReference supportedContent
-
wabaCertificate
String wabaCertificate
-
-
-
Class com.mypurecloud.sdk.v2.model.WhatsAppIntegrationUpdateRequest
class WhatsAppIntegrationUpdateRequest extends Object implements Serializable-
Serialized Fields
-
action
WhatsAppIntegrationUpdateRequest.ActionEnum action
-
authenticationMethod
WhatsAppIntegrationUpdateRequest.AuthenticationMethodEnum authenticationMethod
-
confirmationCode
String confirmationCode
-
id
String id
-
messagingSetting
MessagingSettingRequestReference messagingSetting
-
name
String name
-
phoneNumber
String phoneNumber
-
selfUri
String selfUri
-
supportedContent
SupportedContentReference supportedContent
-
-
-
Class com.mypurecloud.sdk.v2.model.WidgetClientConfig
class WidgetClientConfig extends Object implements Serializable-
Serialized Fields
-
thirdParty
Object thirdParty
-
v1
WidgetClientConfigV1 v1
-
v1Http
WidgetClientConfigV1Http v1Http
-
v2
Object v2
-
-
-
Class com.mypurecloud.sdk.v2.model.WidgetClientConfigThirdParty
class WidgetClientConfigThirdParty extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WidgetClientConfigV1
class WidgetClientConfigV1 extends Object implements Serializable-
Serialized Fields
-
authenticationUrl
String authenticationUrl
-
webChatSkin
WidgetClientConfigV1.WebChatSkinEnum webChatSkin
-
-
-
Class com.mypurecloud.sdk.v2.model.WidgetClientConfigV1Http
class WidgetClientConfigV1Http extends Object implements Serializable-
Serialized Fields
-
authenticationUrl
String authenticationUrl
-
webChatSkin
WidgetClientConfigV1Http.WebChatSkinEnum webChatSkin
-
-
-
Class com.mypurecloud.sdk.v2.model.WidgetClientConfigV2
class WidgetClientConfigV2 extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WidgetDeployment
class WidgetDeployment extends Object implements Serializable-
Serialized Fields
-
allowedDomains
List<String> allowedDomains
-
authenticationRequired
Boolean authenticationRequired
-
clientConfig
WidgetClientConfig clientConfig
-
clientType
WidgetDeployment.ClientTypeEnum clientType
-
description
String description
-
disabled
Boolean disabled
-
flow
DomainEntityRef flow
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.WidgetDeploymentEntityListing
class WidgetDeploymentEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<WidgetDeployment> entities
-
selfUri
String selfUri
-
total
Long total
-
-
-
Class com.mypurecloud.sdk.v2.model.Workbin
class Workbin extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkbinChangeListing
class WorkbinChangeListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkbinCreate
class WorkbinCreate extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkbinDelta
class WorkbinDelta extends Object implements Serializable-
Serialized Fields
-
dateModified
WorkitemsAttributeChangeInstant dateModified
-
description
WorkitemsAttributeChangeString description
-
modifiedBy
WorkitemsAttributeChangeString modifiedBy
-
name
WorkitemsAttributeChangeString name
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkbinQueryEntityListing
class WorkbinQueryEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkbinQueryRequest
class WorkbinQueryRequest extends Object implements Serializable-
Serialized Fields
-
after
String after
-
attributes
List<String> attributes
-
filters
List<WorkitemFilter> filters
-
pageSize
Integer pageSize
-
select
WorkbinQueryRequest.SelectEnum select
-
sort
WorkbinQuerySort sort
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkbinQuerySort
class WorkbinQuerySort extends Object implements Serializable-
Serialized Fields
-
ascending
Boolean ascending
-
name
WorkbinQuerySort.NameEnum name
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkbinReference
class WorkbinReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkbinUpdate
class WorkbinUpdate extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkbinVersion
class WorkbinVersion extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkbinVersionListing
class WorkbinVersionListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkdayMetric
class WorkdayMetric extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkdayMetricListing
class WorkdayMetricListing extends Object implements Serializable-
Serialized Fields
-
entities
List<WorkdayMetric> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkdayPeriod
class WorkdayPeriod extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkdayPointsTrend
class WorkdayPointsTrend extends Object implements Serializable-
Serialized Fields
-
averagePoints
Double averagePoints
-
dateEndWorkday
LocalDate dateEndWorkday
-
dateStartWorkday
LocalDate dateStartWorkday
-
dayOfWeek
WorkdayPointsTrend.DayOfWeekEnum dayOfWeek
-
trend
List<WorkdayPointsTrendItem> trend
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkdayPointsTrendItem
class WorkdayPointsTrendItem extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkdayValuesMetricItem
class WorkdayValuesMetricItem extends Object implements Serializable-
Serialized Fields
-
average
Double average
-
metric
AddressableEntityRef metric
-
metricDefinition
DomainEntityRef metricDefinition
-
trend
List<WorkdayValuesTrendItem> trend
-
unitType
WorkdayValuesMetricItem.UnitTypeEnum unitType
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkdayValuesTrend
class WorkdayValuesTrend extends Object implements Serializable-
Serialized Fields
-
dateEndWorkday
LocalDate dateEndWorkday
-
dateReferenceWorkday
LocalDate dateReferenceWorkday
-
dateStartWorkday
LocalDate dateStartWorkday
-
division
Division division
-
metric
AddressableEntityRef metric
-
performanceProfile
AddressableEntityRef performanceProfile
-
results
List<WorkdayValuesMetricItem> results
-
timezone
String timezone
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkdayValuesTrendItem
class WorkdayValuesTrendItem extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkflowTargetSettings
class WorkflowTargetSettings extends Object implements Serializable-
Serialized Fields
-
dataFormat
WorkflowTargetSettings.DataFormatEnum dataFormat
-
-
-
Class com.mypurecloud.sdk.v2.model.Workitem
class Workitem extends Object implements Serializable-
Serialized Fields
-
alertTimeoutSeconds
Integer alertTimeoutSeconds
-
assignee
UserReferenceWithName assignee
-
assignmentState
Workitem.AssignmentStateEnum assignmentState
-
autoStatusTransition
Boolean autoStatusTransition
-
autoStatusTransitionDetail
AutoStatusTransitionDetail autoStatusTransitionDetail
-
customFields
Map<String,
Object> customFields -
dateAssignmentStateChanged
Date dateAssignmentStateChanged
-
dateClosed
Date dateClosed
-
dateCreated
Date dateCreated
-
dateDue
Date dateDue
-
dateExpires
Date dateExpires
-
dateModified
Date dateModified
-
dateStatusChanged
Date dateStatusChanged
-
description
String description
-
division
Division division
-
durationSeconds
Integer durationSeconds
-
externalContact
ExternalContactReference externalContact
-
externalTag
String externalTag
-
id
String id
-
language
LanguageReference language
-
modifiedBy
UserReference modifiedBy
-
name
String name
-
preferredAgents
List<UserReference> preferredAgents
-
priority
Integer priority
-
queue
QueueReference queue
-
reporter
UserReferenceWithName reporter
-
schema
WorkitemSchema schema
-
scoredAgents
List<WorkitemScoredAgent> scoredAgents
-
selfUri
String selfUri
-
skills
List<RoutingSkillReference> skills
-
status
WorkitemStatusReference status
-
statusCategory
Workitem.StatusCategoryEnum statusCategory
-
ttl
Integer ttl
-
type
WorktypeReference type
-
workbin
WorkbinReference workbin
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemChangeListing
class WorkitemChangeListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemCreate
class WorkitemCreate extends Object implements Serializable-
Serialized Fields
-
assigneeId
String assigneeId
-
autoStatusTransition
Boolean autoStatusTransition
-
customFields
Map<String,
Object> customFields -
dateDue
Date dateDue
-
dateExpires
Date dateExpires
-
description
String description
-
durationSeconds
Integer durationSeconds
-
externalContactId
String externalContactId
-
externalTag
String externalTag
-
languageId
String languageId
-
name
String name
-
preferredAgentIds
List<String> preferredAgentIds
-
priority
Integer priority
-
queueId
String queueId
-
scoredAgents
List<WorkitemScoredAgentRequest> scoredAgents
-
skillIds
List<String> skillIds
-
statusId
String statusId
-
ttl
Integer ttl
-
typeId
String typeId
-
workbinId
String workbinId
-
wrapupCode
String wrapupCode
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemDelta
class WorkitemDelta extends Object implements Serializable-
Serialized Fields
-
assigneeId
WorkitemsAttributeChangeString assigneeId
-
assignmentState
WorkitemsAttributeChangeString assignmentState
-
autoStatusTransition
WorkitemsAttributeChangeBoolean autoStatusTransition
-
customFields
WorkitemsAttributeChangeMap customFields
-
dateClosed
WorkitemsAttributeChangeInstant dateClosed
-
dateDue
WorkitemsAttributeChangeInstant dateDue
-
dateExpires
WorkitemsAttributeChangeInstant dateExpires
-
dateModified
WorkitemsAttributeChangeInstant dateModified
-
description
WorkitemsAttributeChangeString description
-
durationSeconds
WorkitemsAttributeChangeInteger durationSeconds
-
externalContactId
WorkitemsAttributeChangeString externalContactId
-
externalTag
WorkitemsAttributeChangeString externalTag
-
languageId
WorkitemsAttributeChangeString languageId
-
modifiedBy
WorkitemsAttributeChangeString modifiedBy
-
name
WorkitemsAttributeChangeString name
-
preferredAgentIds
WorkitemsAttributeChangeList preferredAgentIds
-
priority
WorkitemsAttributeChangeInteger priority
-
queueId
WorkitemsAttributeChangeString queueId
-
reporterId
WorkitemsAttributeChangeString reporterId
-
skillIds
WorkitemsAttributeChangeList skillIds
-
statusCategory
WorkitemsAttributeChangeWorkitemStatusCategory statusCategory
-
statusId
WorkitemsAttributeChangeString statusId
-
ttl
WorkitemsAttributeChangeInteger ttl
-
workbinId
WorkitemsAttributeChangeString workbinId
-
wrapupId
WorkitemsAttributeChangeString wrapupId
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemFilter
class WorkitemFilter extends Object implements Serializable-
Serialized Fields
-
name
String name
-
operator
WorkitemFilter.OperatorEnum operator
-
type
WorkitemFilter.TypeEnum type
-
values
List<String> values
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemManualAssign
class WorkitemManualAssign extends Object implements Serializable-
Serialized Fields
-
id
String id
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemPostQueryEntityListing
class WorkitemPostQueryEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemQueryPostRequest
class WorkitemQueryPostRequest extends Object implements Serializable-
Serialized Fields
-
after
String after
-
attributes
List<String> attributes
-
expands
List<WorkitemQueryPostRequest.ExpandsEnum> expands
-
filters
List<WorkitemFilter> filters
-
pageSize
Integer pageSize
-
select
WorkitemQueryPostRequest.SelectEnum select
-
sort
WorkitemQuerySort sort
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemQuerySort
class WorkitemQuerySort extends Object implements Serializable-
Serialized Fields
-
ascending
Boolean ascending
-
name
WorkitemQuerySort.NameEnum name
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemReference
class WorkitemReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemsAttributeChangeBoolean
class WorkitemsAttributeChangeBoolean extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemsAttributeChangeInstant
class WorkitemsAttributeChangeInstant extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemsAttributeChangeInteger
class WorkitemsAttributeChangeInteger extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemsAttributeChangeList
class WorkitemsAttributeChangeList extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemsAttributeChangeMap
class WorkitemsAttributeChangeMap extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemsAttributeChangeString
class WorkitemsAttributeChangeString extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemsAttributeChangeWorkitemStatusCategory
class WorkitemsAttributeChangeWorkitemStatusCategory extends Object implements Serializable-
Serialized Fields
-
newValue
WorkitemsAttributeChangeWorkitemStatusCategory.NewValueEnum newValue
-
oldValue
WorkitemsAttributeChangeWorkitemStatusCategory.OldValueEnum oldValue
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsChangeWorkbinDelta
class WorkitemsChangeWorkbinDelta extends Object implements Serializable-
Serialized Fields
-
delta
WorkbinDelta delta
-
modifiedBy
UserReference modifiedBy
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsChangeWorkitemDelta
class WorkitemsChangeWorkitemDelta extends Object implements Serializable-
Serialized Fields
-
delta
WorkitemDelta delta
-
modifiedBy
UserReference modifiedBy
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsChangeWorktypeDelta
class WorkitemsChangeWorktypeDelta extends Object implements Serializable-
Serialized Fields
-
delta
WorktypeDelta delta
-
modifiedBy
UserReference modifiedBy
-
version
Integer version
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemSchema
class WorkitemSchema extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemScoredAgent
class WorkitemScoredAgent extends Object implements Serializable-
Serialized Fields
-
agent
UserReference agent
-
score
Integer score
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemScoredAgentRequest
class WorkitemScoredAgentRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemsEventsNotificationCustomAttribute
class WorkitemsEventsNotificationCustomAttribute extends Object implements Serializable-
Serialized Fields
-
dataType
WorkitemsEventsNotificationCustomAttribute.DataTypeEnum dataType
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsEventsNotificationDelta
class WorkitemsEventsNotificationDelta extends Object implements Serializable-
Serialized Fields
-
field
String field
-
newValue
String newValue
-
oldValue
String oldValue
-
op
WorkitemsEventsNotificationDelta.OpEnum op
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsEventsNotificationWorkitem
class WorkitemsEventsNotificationWorkitem extends Object implements Serializable-
Serialized Fields
-
alertTimeoutSeconds
Integer alertTimeoutSeconds
-
assigneeId
String assigneeId
-
assignmentId
String assignmentId
-
assignmentState
WorkitemsEventsNotificationWorkitem.AssignmentStateEnum assignmentState
-
changes
List<WorkitemsEventsNotificationDelta> changes
-
customFields
Map<String,
WorkitemsEventsNotificationCustomAttribute> customFields -
dateAssignmentStateChanged
String dateAssignmentStateChanged
-
dateClosed
String dateClosed
-
dateCreated
String dateCreated
-
dateDue
String dateDue
-
dateExpires
String dateExpires
-
dateModified
String dateModified
-
description
String description
-
durationSeconds
Integer durationSeconds
-
externalContactId
String externalContactId
-
externalTag
String externalTag
-
id
String id
-
languageId
String languageId
-
modifiedBy
String modifiedBy
-
name
String name
-
operation
WorkitemsEventsNotificationWorkitem.OperationEnum operation
-
priority
Integer priority
-
queueId
String queueId
-
reporterId
String reporterId
-
statusCategory
WorkitemsEventsNotificationWorkitem.StatusCategoryEnum statusCategory
-
statusId
String statusId
-
ttl
Integer ttl
-
typeId
String typeId
-
workbinId
String workbinId
-
wrapup
WorkitemsEventsNotificationWrapup wrapup
-
wrapupId
String wrapupId
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsEventsNotificationWrapup
class WorkitemsEventsNotificationWrapup extends Object implements Serializable-
Serialized Fields
-
action
WorkitemsEventsNotificationWrapup.ActionEnum action
-
code
String code
-
op
WorkitemsEventsNotificationWrapup.OpEnum op
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsQueueEventsNotificationCustomAttribute
class WorkitemsQueueEventsNotificationCustomAttribute extends Object implements Serializable-
Serialized Fields
-
dataType
WorkitemsQueueEventsNotificationCustomAttribute.DataTypeEnum dataType
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsQueueEventsNotificationDelta
class WorkitemsQueueEventsNotificationDelta extends Object implements Serializable-
Serialized Fields
-
field
String field
-
newValue
String newValue
-
oldValue
String oldValue
-
op
WorkitemsQueueEventsNotificationDelta.OpEnum op
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsQueueEventsNotificationWorkitem
class WorkitemsQueueEventsNotificationWorkitem extends Object implements Serializable-
Serialized Fields
-
alertTimeoutSeconds
Integer alertTimeoutSeconds
-
assigneeId
String assigneeId
-
assignmentId
String assignmentId
-
assignmentState
WorkitemsQueueEventsNotificationWorkitem.AssignmentStateEnum assignmentState
-
changes
List<WorkitemsQueueEventsNotificationDelta> changes
-
customFields
Map<String,
WorkitemsQueueEventsNotificationCustomAttribute> customFields -
dateAssignmentStateChanged
String dateAssignmentStateChanged
-
dateClosed
String dateClosed
-
dateCreated
String dateCreated
-
dateDue
String dateDue
-
dateExpires
String dateExpires
-
dateModified
String dateModified
-
description
String description
-
durationSeconds
Integer durationSeconds
-
externalContactId
String externalContactId
-
externalTag
String externalTag
-
id
String id
-
languageId
String languageId
-
modifiedBy
String modifiedBy
-
name
String name
-
operation
WorkitemsQueueEventsNotificationWorkitem.OperationEnum operation
-
priority
Integer priority
-
queueId
String queueId
-
reporterId
String reporterId
-
statusCategory
WorkitemsQueueEventsNotificationWorkitem.StatusCategoryEnum statusCategory
-
statusId
String statusId
-
ttl
Integer ttl
-
typeId
String typeId
-
workbinId
String workbinId
-
wrapup
WorkitemsQueueEventsNotificationWrapup wrapup
-
wrapupId
String wrapupId
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsQueueEventsNotificationWrapup
class WorkitemsQueueEventsNotificationWrapup extends Object implements Serializable-
Serialized Fields
-
action
WorkitemsQueueEventsNotificationWrapup.ActionEnum action
-
code
String code
-
op
WorkitemsQueueEventsNotificationWrapup.OpEnum op
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemStatus
class WorkitemStatus extends Object implements Serializable-
Serialized Fields
-
category
WorkitemStatus.CategoryEnum category
-
defaultDestinationStatus
WorkitemStatusReference defaultDestinationStatus
-
description
String description
-
destinationStatuses
List<WorkitemStatusReference> destinationStatuses
-
id
String id
-
name
String name
-
selfUri
String selfUri
-
statusTransitionDelaySeconds
Integer statusTransitionDelaySeconds
-
statusTransitionTime
LocalTime statusTransitionTime
-
worktype
WorktypeReference worktype
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemStatusCreate
class WorkitemStatusCreate extends Object implements Serializable-
Serialized Fields
-
category
WorkitemStatusCreate.CategoryEnum category
-
defaultDestinationStatusId
String defaultDestinationStatusId
-
description
String description
-
destinationStatusIds
List<String> destinationStatusIds
-
name
String name
-
statusTransitionDelaySeconds
Integer statusTransitionDelaySeconds
-
statusTransitionTime
LocalTime statusTransitionTime
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemStatusReference
class WorkitemStatusReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemStatusUpdate
class WorkitemStatusUpdate extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemsUserEventsNotificationCustomAttribute
class WorkitemsUserEventsNotificationCustomAttribute extends Object implements Serializable-
Serialized Fields
-
dataType
WorkitemsUserEventsNotificationCustomAttribute.DataTypeEnum dataType
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsUserEventsNotificationDelta
class WorkitemsUserEventsNotificationDelta extends Object implements Serializable-
Serialized Fields
-
field
String field
-
newValue
String newValue
-
oldValue
String oldValue
-
op
WorkitemsUserEventsNotificationDelta.OpEnum op
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsUserEventsNotificationWorkitem
class WorkitemsUserEventsNotificationWorkitem extends Object implements Serializable-
Serialized Fields
-
alertTimeoutSeconds
Integer alertTimeoutSeconds
-
assigneeId
String assigneeId
-
assignmentId
String assignmentId
-
assignmentState
WorkitemsUserEventsNotificationWorkitem.AssignmentStateEnum assignmentState
-
changes
List<WorkitemsUserEventsNotificationDelta> changes
-
customFields
Map<String,
WorkitemsUserEventsNotificationCustomAttribute> customFields -
dateAssignmentStateChanged
String dateAssignmentStateChanged
-
dateClosed
String dateClosed
-
dateCreated
String dateCreated
-
dateDue
String dateDue
-
dateExpires
String dateExpires
-
dateModified
String dateModified
-
description
String description
-
durationSeconds
Integer durationSeconds
-
externalContactId
String externalContactId
-
externalTag
String externalTag
-
id
String id
-
languageId
String languageId
-
modifiedBy
String modifiedBy
-
name
String name
-
operation
WorkitemsUserEventsNotificationWorkitem.OperationEnum operation
-
priority
Integer priority
-
queueId
String queueId
-
reporterId
String reporterId
-
statusCategory
WorkitemsUserEventsNotificationWorkitem.StatusCategoryEnum statusCategory
-
statusId
String statusId
-
ttl
Integer ttl
-
typeId
String typeId
-
workbinId
String workbinId
-
wrapup
WorkitemsUserEventsNotificationWrapup wrapup
-
wrapupId
String wrapupId
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemsUserEventsNotificationWrapup
class WorkitemsUserEventsNotificationWrapup extends Object implements Serializable-
Serialized Fields
-
action
WorkitemsUserEventsNotificationWrapup.ActionEnum action
-
code
String code
-
op
WorkitemsUserEventsNotificationWrapup.OpEnum op
-
userId
String userId
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemTerminate
class WorkitemTerminate extends Object implements Serializable-
Serialized Fields
-
statusId
String statusId
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemUpdate
class WorkitemUpdate extends Object implements Serializable-
Serialized Fields
-
assigneeId
String assigneeId
-
assignmentOperation
WorkitemUpdate.AssignmentOperationEnum assignmentOperation
-
assignmentState
WorkitemUpdate.AssignmentStateEnum assignmentState
-
autoStatusTransition
Boolean autoStatusTransition
-
customFields
Map<String,
Object> customFields -
dateClosed
Date dateClosed
-
dateDue
Date dateDue
-
dateExpires
Date dateExpires
-
description
String description
-
durationSeconds
Integer durationSeconds
-
externalContactId
String externalContactId
-
externalTag
String externalTag
-
languageId
String languageId
-
name
String name
-
preferredAgentIds
List<String> preferredAgentIds
-
priority
Integer priority
-
queueId
String queueId
-
scoredAgents
List<WorkitemScoredAgentRequest> scoredAgents
-
skillIds
List<String> skillIds
-
statusId
String statusId
-
ttl
Integer ttl
-
workbinId
String workbinId
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemVersion
class WorkitemVersion extends Object implements Serializable-
Serialized Fields
-
alertTimeoutSeconds
Integer alertTimeoutSeconds
-
assignee
UserReferenceWithName assignee
-
assignmentState
WorkitemVersion.AssignmentStateEnum assignmentState
-
autoStatusTransition
Boolean autoStatusTransition
-
autoStatusTransitionDetail
AutoStatusTransitionDetail autoStatusTransitionDetail
-
customFields
Map<String,
Object> customFields -
dateAssignmentStateChanged
Date dateAssignmentStateChanged
-
dateClosed
Date dateClosed
-
dateCreated
Date dateCreated
-
dateDue
Date dateDue
-
dateExpires
Date dateExpires
-
dateModified
Date dateModified
-
dateStatusChanged
Date dateStatusChanged
-
description
String description
-
division
Division division
-
durationSeconds
Integer durationSeconds
-
externalContact
ExternalContactReference externalContact
-
externalTag
String externalTag
-
id
String id
-
language
LanguageReference language
-
modifiedBy
UserReference modifiedBy
-
name
String name
-
preferredAgents
List<UserReference> preferredAgents
-
priority
Integer priority
-
queue
QueueReference queue
-
reporter
UserReferenceWithName reporter
-
schema
WorkitemSchema schema
-
scoredAgents
List<WorkitemScoredAgent> scoredAgents
-
selfUri
String selfUri
-
skills
List<RoutingSkillReference> skills
-
status
WorkitemStatusReference status
-
statusCategory
WorkitemVersion.StatusCategoryEnum statusCategory
-
ttl
Integer ttl
-
type
WorktypeReference type
-
version
Integer version
-
workbin
WorkbinReference workbin
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemVersionListing
class WorkitemVersionListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkitemWrapup
class WorkitemWrapup extends Object implements Serializable-
Serialized Fields
-
dateModified
Date dateModified
-
modifiedBy
UserReference modifiedBy
-
user
UserReference user
-
workitem
WorkitemReference workitem
-
wrapupCode
WrapupIdReference wrapupCode
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemWrapupEntityListing
class WorkitemWrapupEntityListing extends Object implements Serializable-
Serialized Fields
-
entities
List<WorkitemWrapup> entities
-
nextUri
String nextUri
-
previousUri
String previousUri
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkitemWrapupUpdate
class WorkitemWrapupUpdate extends Object implements Serializable-
Serialized Fields
-
action
WorkitemWrapupUpdate.ActionEnum action
-
wrapupCode
String wrapupCode
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlan
class WorkPlan extends Object implements Serializable-
Serialized Fields
-
agentCount
Integer agentCount
-
agents
List<DeletableUserReference> agents
-
constrainMaximumConsecutiveWorkingDays
Boolean constrainMaximumConsecutiveWorkingDays
-
constrainMaximumConsecutiveWorkingWeekends
Boolean constrainMaximumConsecutiveWorkingWeekends
-
constrainMinimumTimeBetweenShifts
Boolean constrainMinimumTimeBetweenShifts
-
constrainPaidTimeGranularity
Boolean constrainPaidTimeGranularity
-
constrainWeeklyPaidTime
Boolean constrainWeeklyPaidTime
-
enabled
Boolean enabled
-
flexibleWeeklyPaidTime
Boolean flexibleWeeklyPaidTime
-
id
String id
-
maximumConsecutiveWorkingDays
Integer maximumConsecutiveWorkingDays
-
maximumConsecutiveWorkingWeekends
Integer maximumConsecutiveWorkingWeekends
-
maximumDays
Integer maximumDays
-
maximumDaysOffPerPlanningPeriod
Integer maximumDaysOffPerPlanningPeriod
-
maximumPaidMinutesPerPlanningPeriod
Integer maximumPaidMinutesPerPlanningPeriod
-
metadata
WfmVersionedEntityMetadata metadata
-
minimumConsecutiveNonWorkingMinutesPerWeek
Integer minimumConsecutiveNonWorkingMinutesPerWeek
-
minimumDaysOffPerPlanningPeriod
Integer minimumDaysOffPerPlanningPeriod
-
minimumPaidMinutesPerPlanningPeriod
Integer minimumPaidMinutesPerPlanningPeriod
-
minimumShiftStartDistanceMinutes
Integer minimumShiftStartDistanceMinutes
-
minimumTimeBetweenShiftsMinutes
Integer minimumTimeBetweenShiftsMinutes
-
minimumWorkingDaysPerWeek
Integer minimumWorkingDaysPerWeek
-
name
String name
-
optionalDays
SetWrapperDayOfWeek optionalDays
-
paidTimeGranularityMinutes
Integer paidTimeGranularityMinutes
-
selfUri
String selfUri
-
shifts
List<WorkPlanShift> shifts
-
shiftStartVariances
ListWrapperShiftStartVariance shiftStartVariances
-
shiftStartVarianceType
WorkPlan.ShiftStartVarianceTypeEnum shiftStartVarianceType
-
valid
Boolean valid
-
weeklyExactPaidMinutes
Integer weeklyExactPaidMinutes
-
weeklyMaximumPaidMinutes
Integer weeklyMaximumPaidMinutes
-
weeklyMinimumPaidMinutes
Integer weeklyMinimumPaidMinutes
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanActivity
class WorkPlanActivity extends Object implements Serializable-
Serialized Fields
-
activityCodeId
String activityCodeId
-
countsAsContiguousWorkTime
Boolean countsAsContiguousWorkTime
-
countsAsPaidTime
Boolean countsAsPaidTime
-
delete
Boolean delete
-
description
String description
-
earliestStartTimeMinutes
Integer earliestStartTimeMinutes
-
exactStartTimeMinutes
Integer exactStartTimeMinutes
-
flexibleStartTime
Boolean flexibleStartTime
-
id
String id
-
latestStartTimeMinutes
Integer latestStartTimeMinutes
-
lengthMinutes
Integer lengthMinutes
-
minimumLengthFromShiftEndMinutes
Integer minimumLengthFromShiftEndMinutes
-
minimumLengthFromShiftStartMinutes
Integer minimumLengthFromShiftStartMinutes
-
startTimeIncrementMinutes
Integer startTimeIncrementMinutes
-
startTimeIsRelativeToShiftStart
Boolean startTimeIsRelativeToShiftStart
-
validationId
String validationId
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanConfigurationViolationMessage
class WorkPlanConfigurationViolationMessage extends Object implements Serializable-
Serialized Fields
-
arguments
List<WorkPlanValidationMessageArgument> arguments
-
severity
WorkPlanConfigurationViolationMessage.SeverityEnum severity
-
type
WorkPlanConfigurationViolationMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanConstraintConflictMessage
class WorkPlanConstraintConflictMessage extends Object implements Serializable-
Serialized Fields
-
arguments
List<WorkPlanValidationMessageArgument> arguments
-
type
WorkPlanConstraintConflictMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanConstraintMessage
class WorkPlanConstraintMessage extends Object implements Serializable-
Serialized Fields
-
arguments
List<WorkPlanValidationMessageArgument> arguments
-
type
WorkPlanConstraintMessage.TypeEnum type
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanListItemResponse
class WorkPlanListItemResponse extends Object implements Serializable-
Serialized Fields
-
agentCount
Integer agentCount
-
agents
List<DeletableUserReference> agents
-
constrainMaximumConsecutiveWorkingDays
Boolean constrainMaximumConsecutiveWorkingDays
-
constrainMaximumConsecutiveWorkingWeekends
Boolean constrainMaximumConsecutiveWorkingWeekends
-
constrainMinimumTimeBetweenShifts
Boolean constrainMinimumTimeBetweenShifts
-
constrainPaidTimeGranularity
Boolean constrainPaidTimeGranularity
-
constrainWeeklyPaidTime
Boolean constrainWeeklyPaidTime
-
enabled
Boolean enabled
-
flexibleWeeklyPaidTime
Boolean flexibleWeeklyPaidTime
-
id
String id
-
maximumConsecutiveWorkingDays
Integer maximumConsecutiveWorkingDays
-
maximumConsecutiveWorkingWeekends
Integer maximumConsecutiveWorkingWeekends
-
maximumDays
Integer maximumDays
-
maximumDaysOffPerPlanningPeriod
Integer maximumDaysOffPerPlanningPeriod
-
maximumPaidMinutesPerPlanningPeriod
Integer maximumPaidMinutesPerPlanningPeriod
-
metadata
WfmVersionedEntityMetadata metadata
-
minimumConsecutiveNonWorkingMinutesPerWeek
Integer minimumConsecutiveNonWorkingMinutesPerWeek
-
minimumDaysOffPerPlanningPeriod
Integer minimumDaysOffPerPlanningPeriod
-
minimumPaidMinutesPerPlanningPeriod
Integer minimumPaidMinutesPerPlanningPeriod
-
minimumShiftStartDistanceMinutes
Integer minimumShiftStartDistanceMinutes
-
minimumTimeBetweenShiftsMinutes
Integer minimumTimeBetweenShiftsMinutes
-
minimumWorkingDaysPerWeek
Integer minimumWorkingDaysPerWeek
-
name
String name
-
optionalDays
SetWrapperDayOfWeek optionalDays
-
paidTimeGranularityMinutes
Integer paidTimeGranularityMinutes
-
selfUri
String selfUri
-
shifts
List<WorkPlanShift> shifts
-
shiftStartVariances
ListWrapperShiftStartVariance shiftStartVariances
-
shiftStartVarianceType
WorkPlanListItemResponse.ShiftStartVarianceTypeEnum shiftStartVarianceType
-
valid
Boolean valid
-
weeklyExactPaidMinutes
Integer weeklyExactPaidMinutes
-
weeklyMaximumPaidMinutes
Integer weeklyMaximumPaidMinutes
-
weeklyMinimumPaidMinutes
Integer weeklyMinimumPaidMinutes
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanListResponse
class WorkPlanListResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<WorkPlanListItemResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanPatternRequest
class WorkPlanPatternRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkPlanPatternResponse
class WorkPlanPatternResponse extends Object implements Serializable-
Serialized Fields
-
workPlans
List<WorkPlanReference> workPlans
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanReference
class WorkPlanReference extends Object implements Serializable-
Serialized Fields
-
id
String id
-
managementUnit
ManagementUnitReference managementUnit
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanRotationAgentResponse
class WorkPlanRotationAgentResponse extends Object implements Serializable-
Serialized Fields
-
dateRange
DateRangeWithOptionalEnd dateRange
-
position
Integer position
-
user
UserReference user
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanRotationListResponse
class WorkPlanRotationListResponse extends Object implements Serializable-
Serialized Fields
-
entities
List<WorkPlanRotationResponse> entities
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanRotationReference
class WorkPlanRotationReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkPlanRotationResponse
class WorkPlanRotationResponse extends Object implements Serializable-
Serialized Fields
-
agentCount
Integer agentCount
-
agents
List<WorkPlanRotationAgentResponse> agents
-
dateRange
DateRangeWithOptionalEnd dateRange
-
enabled
Boolean enabled
-
id
String id
-
metadata
WfmVersionedEntityMetadata metadata
-
name
String name
-
pattern
WorkPlanPatternResponse pattern
-
selfUri
String selfUri
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanShift
class WorkPlanShift extends Object implements Serializable-
Serialized Fields
-
activities
List<WorkPlanActivity> activities
-
constrainContiguousWorkTime
Boolean constrainContiguousWorkTime
-
constrainDayOff
Boolean constrainDayOff
-
constrainEarliestStopTime
Boolean constrainEarliestStopTime
-
constrainLatestStopTime
Boolean constrainLatestStopTime
-
constrainStopTime
Boolean constrainStopTime
-
dayOffRule
WorkPlanShift.DayOffRuleEnum dayOffRule
-
days
SetWrapperDayOfWeek days
-
delete
Boolean delete
-
earliestStartTimeMinutesFromMidnight
Integer earliestStartTimeMinutesFromMidnight
-
earliestStopTimeMinutesFromMidnight
Integer earliestStopTimeMinutesFromMidnight
-
exactPaidTimeMinutes
Integer exactPaidTimeMinutes
-
exactStartTimeMinutesFromMidnight
Integer exactStartTimeMinutesFromMidnight
-
flexiblePaidTime
Boolean flexiblePaidTime
-
flexibleStartTime
Boolean flexibleStartTime
-
id
String id
-
latestStartTimeMinutesFromMidnight
Integer latestStartTimeMinutesFromMidnight
-
latestStopTimeMinutesFromMidnight
Integer latestStopTimeMinutesFromMidnight
-
maximumContiguousWorkTimeMinutes
Integer maximumContiguousWorkTimeMinutes
-
maximumPaidTimeMinutes
Integer maximumPaidTimeMinutes
-
minimumContiguousWorkTimeMinutes
Integer minimumContiguousWorkTimeMinutes
-
minimumPaidTimeMinutes
Integer minimumPaidTimeMinutes
-
name
String name
-
startIncrementMinutes
Integer startIncrementMinutes
-
validationId
String validationId
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanValidationMessageArgument
class WorkPlanValidationMessageArgument extends Object implements Serializable-
Serialized Fields
-
type
WorkPlanValidationMessageArgument.TypeEnum type
-
value
String value
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkPlanValidationRequest
class WorkPlanValidationRequest extends Object implements Serializable-
Serialized Fields
-
agentCount
Integer agentCount
-
agents
List<DeletableUserReference> agents
-
constrainMaximumConsecutiveWorkingDays
Boolean constrainMaximumConsecutiveWorkingDays
-
constrainMaximumConsecutiveWorkingWeekends
Boolean constrainMaximumConsecutiveWorkingWeekends
-
constrainMinimumTimeBetweenShifts
Boolean constrainMinimumTimeBetweenShifts
-
constrainPaidTimeGranularity
Boolean constrainPaidTimeGranularity
-
constrainWeeklyPaidTime
Boolean constrainWeeklyPaidTime
-
enabled
Boolean enabled
-
flexibleWeeklyPaidTime
Boolean flexibleWeeklyPaidTime
-
id
String id
-
maximumConsecutiveWorkingDays
Integer maximumConsecutiveWorkingDays
-
maximumConsecutiveWorkingWeekends
Integer maximumConsecutiveWorkingWeekends
-
maximumDays
Integer maximumDays
-
maximumDaysOffPerPlanningPeriod
Integer maximumDaysOffPerPlanningPeriod
-
maximumPaidMinutesPerPlanningPeriod
Integer maximumPaidMinutesPerPlanningPeriod
-
minimumConsecutiveNonWorkingMinutesPerWeek
Integer minimumConsecutiveNonWorkingMinutesPerWeek
-
minimumDaysOffPerPlanningPeriod
Integer minimumDaysOffPerPlanningPeriod
-
minimumPaidMinutesPerPlanningPeriod
Integer minimumPaidMinutesPerPlanningPeriod
-
minimumShiftStartDistanceMinutes
Integer minimumShiftStartDistanceMinutes
-
minimumTimeBetweenShiftsMinutes
Integer minimumTimeBetweenShiftsMinutes
-
minimumWorkingDaysPerWeek
Integer minimumWorkingDaysPerWeek
-
name
String name
-
optionalDays
SetWrapperDayOfWeek optionalDays
-
paidTimeGranularityMinutes
Integer paidTimeGranularityMinutes
-
selfUri
String selfUri
-
shifts
List<WorkPlanShift> shifts
-
shiftStartVariances
ListWrapperShiftStartVariance shiftStartVariances
-
shiftStartVarianceType
WorkPlanValidationRequest.ShiftStartVarianceTypeEnum shiftStartVarianceType
-
valid
Boolean valid
-
weeklyExactPaidMinutes
Integer weeklyExactPaidMinutes
-
weeklyMaximumPaidMinutes
Integer weeklyMaximumPaidMinutes
-
weeklyMinimumPaidMinutes
Integer weeklyMinimumPaidMinutes
-
-
-
Class com.mypurecloud.sdk.v2.model.Workspace
class Workspace extends Object implements Serializable-
Serialized Fields
-
acl
List<String> acl
-
bucket
String bucket
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
description
String description
-
id
String id
-
isCurrentUserWorkspace
Boolean isCurrentUserWorkspace
-
name
String name
-
selfUri
String selfUri
-
summary
WorkspaceSummary summary
-
type
Workspace.TypeEnum type
-
user
DomainEntityRef user
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkspaceCreate
class WorkspaceCreate extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkspaceEntityListing
class WorkspaceEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkspaceMember
class WorkspaceMember extends Object implements Serializable-
Serialized Fields
-
group
Group group
-
id
String id
-
member
DomainEntityRef member
-
memberType
WorkspaceMember.MemberTypeEnum memberType
-
name
String name
-
securityProfile
SecurityProfile securityProfile
-
selfUri
String selfUri
-
user
User user
-
workspace
DomainEntityRef workspace
-
-
-
Class com.mypurecloud.sdk.v2.model.WorkspaceMemberEntityListing
class WorkspaceMemberEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorkspaceSummary
class WorkspaceSummary extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Worktype
class Worktype extends Object implements Serializable-
Serialized Fields
-
assignmentEnabled
Boolean assignmentEnabled
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
defaultDueDurationSeconds
Integer defaultDueDurationSeconds
-
defaultDurationSeconds
Integer defaultDurationSeconds
-
defaultExpirationSeconds
Integer defaultExpirationSeconds
-
defaultLanguage
LanguageReference defaultLanguage
-
defaultPriority
Integer defaultPriority
-
defaultQueue
QueueReference defaultQueue
-
defaultSkills
List<RoutingSkillReference> defaultSkills
-
defaultStatus
WorkitemStatusReference defaultStatus
-
defaultTtlSeconds
Integer defaultTtlSeconds
-
defaultWorkbin
WorkbinReference defaultWorkbin
-
description
String description
-
division
Division division
-
id
String id
-
modifiedBy
UserReference modifiedBy
-
name
String name
-
schema
WorkitemSchema schema
-
selfUri
String selfUri
-
statuses
List<WorkitemStatus> statuses
-
-
-
Class com.mypurecloud.sdk.v2.model.WorktypeChangeListing
class WorktypeChangeListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorktypeCreate
class WorktypeCreate extends Object implements Serializable-
Serialized Fields
-
assignmentEnabled
Boolean assignmentEnabled
-
defaultDueDurationSeconds
Integer defaultDueDurationSeconds
-
defaultDurationSeconds
Integer defaultDurationSeconds
-
defaultExpirationSeconds
Integer defaultExpirationSeconds
-
defaultLanguageId
String defaultLanguageId
-
defaultPriority
Integer defaultPriority
-
defaultQueueId
String defaultQueueId
-
defaultSkillIds
List<String> defaultSkillIds
-
defaultTtlSeconds
Integer defaultTtlSeconds
-
defaultWorkbinId
String defaultWorkbinId
-
description
String description
-
disableDefaultStatusCreation
Boolean disableDefaultStatusCreation
-
divisionId
String divisionId
-
name
String name
-
schemaId
String schemaId
-
schemaVersion
Integer schemaVersion
-
-
-
Class com.mypurecloud.sdk.v2.model.WorktypeDelta
class WorktypeDelta extends Object implements Serializable-
Serialized Fields
-
assignmentEnabled
WorkitemsAttributeChangeBoolean assignmentEnabled
-
dateModified
WorkitemsAttributeChangeInstant dateModified
-
defaultDueDurationSeconds
WorkitemsAttributeChangeInteger defaultDueDurationSeconds
-
defaultDurationSeconds
WorkitemsAttributeChangeInteger defaultDurationSeconds
-
defaultExpirationSeconds
WorkitemsAttributeChangeInteger defaultExpirationSeconds
-
defaultLanguageId
WorkitemsAttributeChangeString defaultLanguageId
-
defaultPriority
WorkitemsAttributeChangeInteger defaultPriority
-
defaultQueueId
WorkitemsAttributeChangeString defaultQueueId
-
defaultSkillIds
WorkitemsAttributeChangeList defaultSkillIds
-
defaultStatusId
WorkitemsAttributeChangeString defaultStatusId
-
defaultTtlSeconds
WorkitemsAttributeChangeInteger defaultTtlSeconds
-
defaultWorkbinId
WorkitemsAttributeChangeString defaultWorkbinId
-
description
WorkitemsAttributeChangeString description
-
modifiedBy
WorkitemsAttributeChangeString modifiedBy
-
name
WorkitemsAttributeChangeString name
-
schemaId
WorkitemsAttributeChangeString schemaId
-
schemaVersion
WorkitemsAttributeChangeString schemaVersion
-
statuses
WorkitemsAttributeChangeList statuses
-
-
-
Class com.mypurecloud.sdk.v2.model.WorktypeQueryEntityListing
class WorktypeQueryEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorktypeQueryRequest
class WorktypeQueryRequest extends Object implements Serializable-
Serialized Fields
-
after
String after
-
attributes
List<String> attributes
-
filters
List<WorkitemFilter> filters
-
pageSize
Integer pageSize
-
select
WorktypeQueryRequest.SelectEnum select
-
sort
WorktypeQuerySort sort
-
-
-
Class com.mypurecloud.sdk.v2.model.WorktypeQuerySort
class WorktypeQuerySort extends Object implements Serializable-
Serialized Fields
-
ascending
Boolean ascending
-
name
WorktypeQuerySort.NameEnum name
-
-
-
Class com.mypurecloud.sdk.v2.model.WorktypeReference
class WorktypeReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WorktypeUpdate
class WorktypeUpdate extends Object implements Serializable-
Serialized Fields
-
assignmentEnabled
Boolean assignmentEnabled
-
defaultDueDurationSeconds
Integer defaultDueDurationSeconds
-
defaultDurationSeconds
Integer defaultDurationSeconds
-
defaultExpirationSeconds
Integer defaultExpirationSeconds
-
defaultLanguageId
String defaultLanguageId
-
defaultPriority
Integer defaultPriority
-
defaultQueueId
String defaultQueueId
-
defaultSkillIds
List<String> defaultSkillIds
-
defaultStatusId
String defaultStatusId
-
defaultTtlSeconds
Integer defaultTtlSeconds
-
defaultWorkbinId
String defaultWorkbinId
-
description
String description
-
name
String name
-
schemaId
String schemaId
-
schemaVersion
Integer schemaVersion
-
-
-
Class com.mypurecloud.sdk.v2.model.WorktypeVersion
class WorktypeVersion extends Object implements Serializable-
Serialized Fields
-
assignmentEnabled
Boolean assignmentEnabled
-
dateCreated
Date dateCreated
-
dateModified
Date dateModified
-
defaultDueDurationSeconds
Integer defaultDueDurationSeconds
-
defaultDurationSeconds
Integer defaultDurationSeconds
-
defaultExpirationSeconds
Integer defaultExpirationSeconds
-
defaultLanguage
LanguageReference defaultLanguage
-
defaultPriority
Integer defaultPriority
-
defaultQueue
QueueReference defaultQueue
-
defaultSkills
List<RoutingSkillReference> defaultSkills
-
defaultStatus
WorkitemStatusReference defaultStatus
-
defaultTtlSeconds
Integer defaultTtlSeconds
-
defaultWorkbin
WorkbinReference defaultWorkbin
-
description
String description
-
division
Division division
-
id
String id
-
modifiedBy
UserReference modifiedBy
-
name
String name
-
schema
WorkitemSchema schema
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selfUri
String selfUri
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statuses
List<WorkitemStatus> statuses
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version
Integer version
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Class com.mypurecloud.sdk.v2.model.WorktypeVersionListing
class WorktypeVersionListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.Wrapup
class Wrapup extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WrapupCode
class WrapupCode extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WrapUpCodeConfig
class WrapUpCodeConfig extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WrapupCodeEntityListing
class WrapupCodeEntityListing extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WrapUpCodeMapping
class WrapUpCodeMapping extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WrapUpCodeReference
class WrapUpCodeReference extends Object implements Serializable-
Serialized Fields
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id
String id
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Class com.mypurecloud.sdk.v2.model.WrapupCodeRequest
class WrapupCodeRequest extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WrapupDetailEventTopicWrapupEvent
class WrapupDetailEventTopicWrapupEvent extends Object implements Serializable-
Serialized Fields
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addressFrom
String addressFrom
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addressTo
String addressTo
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ani
String ani
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callbackNumbers
List<String> callbackNumbers
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callbackScheduledTime
Integer callbackScheduledTime
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callbackUserName
String callbackUserName
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conversationExternalContactIds
List<String> conversationExternalContactIds
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conversationExternalOrganizationIds
List<String> conversationExternalOrganizationIds
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conversationId
String conversationId
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direction
WrapupDetailEventTopicWrapupEvent.DirectionEnum direction
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dnis
String dnis
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eventTime
Integer eventTime
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mediaType
WrapupDetailEventTopicWrapupEvent.MediaTypeEnum mediaType
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messageType
WrapupDetailEventTopicWrapupEvent.MessageTypeEnum messageType
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participantId
String participantId
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provider
String provider
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queueId
String queueId
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sessionId
String sessionId
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subject
String subject
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wrapupCode
String wrapupCode
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wrapupDurationMs
Integer wrapupDurationMs
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wrapupNotes
String wrapupNotes
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Class com.mypurecloud.sdk.v2.model.WrapupIdReference
class WrapupIdReference extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WrapupInput
class WrapupInput extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WritableDialerContact
class WritableDialerContact extends Object implements Serializable-
Serialized Fields
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callable
Boolean callable
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contactableStatus
Map<String,
ContactableStatus> contactableStatus -
contactListId
String contactListId
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data
Map<String,
String> data -
id
String id
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latestEmailEvaluations
Map<String,
MessageEvaluation> latestEmailEvaluations -
latestSmsEvaluations
Map<String,
MessageEvaluation> latestSmsEvaluations -
phoneNumberStatus
Map<String,
PhoneNumberStatus> phoneNumberStatus
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Class com.mypurecloud.sdk.v2.model.WritableDivision
class WritableDivision extends Object implements Serializable -
Class com.mypurecloud.sdk.v2.model.WritableEntity
class WritableEntity extends Object implements Serializable-
Serialized Fields
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id
String id
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Class com.mypurecloud.sdk.v2.model.WritableStarrableDivision
class WritableStarrableDivision extends Object implements Serializable
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